MGT 445 Quiz 5

________ refers to a firm's resistance to change the status quo that can set the stage for the firm's subsequent failure. A) Organizational inertia B) Formalization C) PESTEL factors D) Centralization

A) Organizational inertia

W. L. Gore & Associates is organized in such a way that it has no formal job titles, job descriptions, or chains of command. This implies that it has A) a decentralized structure. B) organizational inertia. C) a top-down management style. D) a formalized structure.

A) a decentralized structure.

________ define appropriate employee attitudes and behaviors. A) Artifacts B) Norms C) Values D) Appraisals

B) Norms

A firm's ________ determines how the work efforts of individuals and teams are orchestrated and how resources are distributed. A) control B) structure C) norm D) culture

B) structure

Which of the following is an advantage offered by a functional structure? A) It allows for an efficient top-down communication chain and thus relies on a relatively tall structure. B) It facilitates a lower division of labor, which is linked to higher productivity. C) It allows for a higher degree of specialization and deeper domain expertise. D) It facilitates a lower level of specialization

C) It allows for a higher degree of specialization and deeper domain expertise.

Which of the following real-world scenarios best exemplifies formalization? A) Zappos' focus on allowing its customer service employees to use their own approach rather than depend on scripts B) W. L. Gore's associates organize themselves in project-based teams that are led by sponsors, not bosses C) McDonald's use of standard operating procedures across the world D) Yahoo's decision to fire its CEO after incurring huge losses

C) McDonald's use of standard operating procedures across the world

Which of the following is true of the process of organizing for competitive advantage? A) Formulating an effective strategy is a necessary and sufficient condition for gaining and sustaining a competitive advantage. B) Organizing for competitive advantage is a static and not a dynamic process. C) To maintain a competitive advantage, companies need to restructure as they grow and the competitive environment changes. D) Strategy formulation and strategy implementation are independent activities.

C) To maintain a competitive advantage, companies need to restructure as they grow and the competitive environment changes.

When a firm diversifies into different product lines and geographies, a ________ structure is preferred. A) functional B) simple C) multidivisional D) network

C) multidivisional

While working a night job at a call center, Eric creates an app called EatOut, which can be used to place orders at restaurants, rate the restaurants, and make reservations. Because he receives good responses for his app, he quits his current job to focus his efforts on EatOut. He creates a start-up called BestApps and hires three people to help him improve EatOut and maintain the servers that run it. In this scenario, BestApps most likely has a ________ structure. A) mechanistic B) matrix C) simple D) functional

C) simple

BioCure Inc. is a pharmaceutical company that has many breakthroughs in medicine to its credit. Unlike many other pharmaceutical companies, BioCure has a relaxed work environment where employees are free to discuss projects with each other. Employees are encouraged to choose the projects that interest them; communication between team members and their supervisors is open and easy. Because of the company's work culture, its employees feel motivated to work harder and display more entrepreneurial behaviors. In this scenario, BioCure Inc. is most likely an organization that is A) mechanistic. B) formalized. C) centralized. D) organic.

D) organic.