MGT Chp. 11

Giving employees tickets to "cash in" for a paid day off when they get their projects done well ahead of the deadline is an example of the creative use of a. formal rewards. b. recognition and praise. c. informal rewards. d. legitimate power.

c. informal rewards.

Which of the following characteristics relates to situational leadership theory? a. The suggestion that successful leadership requires matching leaders with primarily stable leadership styles to the demands of the situation b. A leadership model whose premise is that a leader's style should be contingent on subordinates' competence and commitment c. A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment d. Aspects of the task, subordinates, or organization that act in place of leader behavior and thus render it unnecessary

b. A leadership model whose premise is that a leader's style should be contingent on subordinates' competence and commitment

You are a computer whiz, and you have installed some software that monitors all incoming and outgoing company emails. You have no formal understanding of leadership theory, but you clearly understand a. authoritarian power. b. information power. c. legitimate power. d. referent power.

b. information power.

What is path-goal theory? a. A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment b. A leadership model whose premise is that a leader's style should be contingent on subordinates' competence and commitment c. Aspects of the task, subordinates, or organization that act in place of leader behavior and thus render it unnecessary d. The suggestion that successful leadership requires matching leaders with primarily stable leadership styles to the demands of the situation

a. A model concerned with how a leader affects employees' perceptions of their personal and work goals and the paths to goal attainment

What name is given to a description of how leaders develop "unique" working relationships with each of their employees, based on the nature of their social exchanges? a. Leader-Member Exchange (LMX) Theory b. Least Preferred Coworker (LPC) Scale c. Relationship-oriented behaviors d. Employee-centered leaders

a. Leader-Member Exchange (LMX) Theory

What term describes a person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual? a. Organizational power b. Legitimate power c. Coercive power d. Information power

a. Organizational power

What name is given to a person's ability to satisfy or deny satisfaction of another's need, based on an interpersonal relationship between individuals or on his or her personal characteristics? a. Personal power b. Coercive power c. Organizational power d. Reward power

a. Personal power

Which of the following characteristics relates to leadership? a. The process of influencing the activities of an individual or a group toward the achievement of a goal b. The influence that comes from a person's formal position in an organization and the authority that accompanies that position c. A person's capacity to influence the behavior and attitudes of others d. The ability to inspire admiration, respect, loyalty, and a desire to emulate, based on some intangible set of personality traits; a personal source of power

a. The process of influencing the activities of an individual or a group toward the achievement of a goal

The First Lady's primary source of power is a. affiliative. b. personal. c. referent. d. expert.

a. affiliative.

Which of the following characteristics relates to a servant leader? a. leader who leads by example and forms strong relationships with employees b. A person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual c. A person's capacity to influence the behavior and attitudes of others d. A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders

a. leader who leads by example and forms strong relationships with employees

Reward power, which stems from a person's ability to bestow rewards, is a. organizationally based. b. personally based. c. fundamentally coercive. d. totally legitimate.

a. organizationally based.

What is meant by an authentic leader? a. A leader who leads by example and forms strong relationships with employees b. A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders c. Less-effective managers, who are mostly directive in their approaches and more concerned with closely supervising employees, explaining work procedures, and monitoring progress in task accomplishment d. The most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions

b. A leader who is passionate about company objectives, models corporate values in the workplace, and forms strong relationships with stakeholders

Which of the following refers to power that is derived by virtue of a person's association with someone else who has some source of power? a. Coercive power b. Affiliative power c. Expert power d. Referent power

b. Affiliative power

Subordinate resistance to the use of power is most likely when which of the following sources of power is used? a. Reward b. Coercive c. Legitimate d. Referent

b. Coercive

What name is given to the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically? a. Consideration behavior b. Emotional intelligence c. Affiliative power d. Leadership neutralizers

b. Emotional intelligence

What term describes the process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions? a. Affiliative power b. Empowerment c. Leadership d. Referent power

b. Empowerment

What term describes power or influence derived from a person's special knowledge or expertise in a particular area? a. Reward power b. Expert power c. Personal power d. Referent power

b. Expert power

What term describes a person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual? a. Legitimate power b. Organizational power c. Information power d. Coercive power

b. Organizational power

Which of the following characteristics relates to reward power? a. A person's capacity to influence the behavior and attitudes of others b. Organizational power that stems from a person's ability to bestow rewards c. Personal power that results when one person identifies with and admires another d. Power or influence derived from a person's special knowledge or expertise in a particular area

b. Organizational power that stems from a person's ability to bestow rewards

Which of the following refers to a person's capacity to influence the behavior and attitudes of others? a. Charisma b. Power c. Leadership d. Expert power

b. Power

What name is given to personal power that results when one person identifies with and admires another? a. Affiliative power b. Referent power c. Coercive power d. Legitimate power

b. Referent power

What term describes a style that goes beyond mere exchange relationships by inspiring employees to look beyond their own self-interests and by generating awareness and acceptance of the group's purposes and mission? a. Situational leadership theory b. Transformational leadership c. Transactional leadership d. Authentic leader

b. Transformational leadership

Although regulations and laws sharply limit a leader's ability to use coercive power, it is a fair assessment that a. it is being rapidly replaced by use of rewards. b. it is still too commonly used in business settings. c. it represents the fastest way to get the job done. d. most CEOs prefer it to other forms of power.

b. it is still too commonly used in business settings.

With regard to leadership and management, most American companies today appear to be a. well managed, with strong leadership. b. under-led and over-managed. c. over-led and under-managed. d. dying for lack of strong leadership.

b. under-led and over-managed.

Which of the following refers to an organizationally based source of power derived from a leader's control over punishments or the capacity to deny rewards? a. Affiliative power b. Legitimate power c. Coercive power d. Referent power

c. Coercive power

What name is given to the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically? a. Leadership neutralizers b. Affiliative power c. Emotional intelligence d. Consideration behavior

c. Emotional intelligence

What name is given to the most effective managers, who engage in both dimensions of leadership behaviors by getting employees involved in the operation of their departments or divisions in a positive and constructive manner, setting general goals, providing fairly loose supervision, and recognizing employees' contributions? a. Authentic leaders b. Job-centered leaders c. Employee-centered leaders d. Servant leaders

c. Employee-centered leaders

What term describes power or influence derived from a person's special knowledge or expertise in a particular area? a. Referent power b. Reward power c. Expert power d. Personal power

c. Expert power

If a leader wants a high degree of commitment from his or her subordinates, which sources of power are most likely to lead to that? a. Legitimate, reward, and coercive b. Strong reward and some coercive c. Expert, referent, and charismatic d. Coercive power used intelligently

c. Expert, referent, and charismatic

What is meant by charisma? a. A person's capacity to influence the behavior and attitudes of others b. The process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions c. The ability to inspire admiration, respect, loyalty, and a desire to emulate, based on some intangible set of personality traits; a personal source of power d. Personal power that results when one person identifies with and admires another

c. The ability to inspire admiration, respect, loyalty, and a desire to emulate, based on some intangible set of personality traits; a personal source of power

What is meant by legitimate power? a. A person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual b. Power or influence derived from a person's special knowledge or expertise in a particular area c. The influence that comes from a person's formal position in an organization and the authority that accompanies that position d. Organizational power that stems from a person's ability to bestow rewards.

c. The influence that comes from a person's formal position in an organization and the authority that accompanies that position

Which of the following refers to a more traditional approach in which managers engage in both task- and consideration-oriented behaviors in an exchange manner? a. Transformational leadership b. Situational leadership theory c. Transactional leadership d. Relationship-oriented behaviors

c. Transactional leadership

There is increasing evidence that transformational leaders a. are essentially born and not made, since transformational leadership cannot be learned. b. are a dying breed in the ultraconservative world of modern American business. c. exist at all levels in organizational hierarchies and in a broad range of organizations. d. are not found in any significant numbers in the military, government, or education.

c. exist at all levels in organizational hierarchies and in a broad range of organizations.

A personal source of power that a leader possesses when he or she is admired by employees who identify with the leader is called a. charisma. b. expert power. c. referent power. d. legitimate power.

c. referent power.

What term describes the suggestion that successful leadership requires matching leaders with primarily stable leadership styles to the demands of the situation? a. Situational leadership theory b. Leader-Member Exchange (LMX) Theory c. Transformational leadership d. Contingency theory

d. Contingency theory

What term describes the process of providing employees with the ability to contribute input and take on responsibilities for organizational decisions? a. Leadership b. Referent power c. Affiliative power d. Empowerment

d. Empowerment

What term describes a person's ability to satisfy or deny satisfaction of another's need, based on a formal contractual relationship between an organization and the individual? a. Coercive power b. Legitimate power c. Information power d. Organizational power

d. Organizational power

Which of the following characteristics relates to information power? a. Power or influence derived from a person's special knowledge or expertise in a particular area b. A person's ability to satisfy or deny satisfaction of another's need, based on an interpersonal relationship between individuals or on his or her personal characteristics c. The influence that comes from a person's formal position in an organization and the authority that accompanies that position d. Power that is a result of having access to important information that is not common knowledge, or of having the ability to control the flow of information to and from others

d. Power that is a result of having access to important information that is not common knowledge, or of having the ability to control the flow of information to and from others

When Martin Luther King, Jr., and Malcolm X made their followers feel strong enough to resist racism and segregation, they were using a. expert power. b. personal power. c. affiliative power. d. charismatic power.

d. charismatic power.

Professors, computer geniuses, mechanics, airline pilots, and ship captains supposedly have a lot of a. legitimate power. b. coercive power. c. referent power. d. expert power.

d. expert power.

When extra effort is required from employees and managers have no control over rewards and punishments and close supervision is not practical a. referent power becomes supremely important. b. the organization must give the manager more power. c. assistant managers must be hired to provide supervision. d. personal sources of power are essential.

d. personal sources of power are essential.