MGT exam
The 2 costs that Blockchains can reduce are?
1. value transfer cost 2. verification cost
Karen is explaining to a new employee some of the automated functions of their Enterprise System. Which of the following are automatic consequences of the goods receipt step in the procurement process?
A material document is created The quantity of the material is updated The standard price in the material master is updated
Which component is a credit-management feature typically included in?
Accounting and finance components
Who are the primary users of ERP systems?
Accounting, finance, logistics, and production
What is the integration of a company's existing management information systems?
Application integration
Which one is NOT a category or a model for conducting Ecommerce
B2B B2N B2C C2C
Which of the following represents the categories for ebusiness models?
B2B, B2C, C2C, C2B
What takes information entered into a given system and sends it automatically to all upstream systems and processes?
Backward integration
Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?
Business intelligence
__________ involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.
Business process reengineering
What is FALSE about blockchains?
Business that will soon go bankrupt because of blockchains are those that rely on processing payments between buyers and sellers and on controlling a reputation system (such as Uber and Airbnb)
What is an organization performing when it asks questions such as "which customers are at risk of leaving?"
CRM predicting technologies
Charles works in the warehouse. Which of the following are inventory management steps he would complete related to the fulfillment process?
Confirm transfer order Create transfer order
What is enterprise application integration (EAI)?
Connects the plans, methods, and tools aimed at integrating separate enterprise system
Blockchains will reduce which two key costs?
Cost of verifying attributes of a transaction, and cost of exchanging value
Project-2 had Master data tables. They were:
Customer, Supplier, Product tables
What is key for business process support that spans functional areas and legacy systems?
Data integration is key for business process support that spans functional areas and legacy systems
What is true about Dark web and Deep web?
Deep web is the part of the regular web, such as social media, that is not accessible to search engines like Google. Dark web is the anonymous part of the web accessible only through the Tor browser.
Which of the below represents the bullwhip effect?
Distorted product-demand information ripples from one partner to the next throughout the supply chain
In SAP, the Application Layer
Does the majority of the work
What is FALSE about Blockchains:
Dollar, and all other global currencies, will eventually be eliminated or replaced by cryptocurrencies
Where would you find the customers' customer in a typical supply chain?
Downstream
Which application's primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution?
ERP
What is supply chain event management (SCEM)?
Enables an organization to react more quickly to resolve supply chain issues
What is a supply chain execution system?
Ensures supply chain cohesion by automating the different activities of the supply chain
What connects the plans, methods, and tools aimed at integrating separate enterprise systems?
Enterprise application integration
Which of the following is not an example of a primary enterprise system?
Enterprise revenue planning
What provides enterprise-wide support and data access for a firm's operations and business processes?
Enterprise systems
What are enterprise systems?
Enterprise-wide support and data access for a firm's operations and business processes
Which of the following best describes an enterprise system?
Enterprise-wide support and data access for an organization's operations and business processes
What is the business-to-business (B2B) online purchase and sale of supplies and services?
Eprocurement
What are robotics?
Focus on creating artificial intelligence devices that can move and react to sensory input
What is FALSE about Blockchains:
For Economists: Blockchains could do away with the entire economy of a country
Blockchains can radically change an organizations in many ways, EXCEPT:
For Purchasing: They can increase the number of Suppliers
What are the primary business benefits of an ERP system?
Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution
Which activities do production and materials management components perform?
Handle the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control
Where would you find the manufacturer and distributor in a typical supply chain?
In the middle
What is NOT true about AI (Artificial Intelligence):
In the near future, AI will take over all human jobs and functions that humans occupy today, from those at the lowest levels to those at the highest.
What acquires raw materials and resources and distributes them to manufacturing as required?
Inbound logistics
What is materials management?
Includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing
What is logistics?
Includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain
What is enterprise resource planning (ERP)?
Integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so employees can make decisions by viewing enterprise-wide information about all business operations
What allows separate systems to communicate directly with each other, eliminating the need for manual entry into multiple systems?
Integration
What is a 'Module' in an ERP system?
It is bunch of programs meant for a certain department or a business function/ purpose
Most business processes are cross-functional or cross-departmental processes that span the entire organization. Which of the following does NOT represent a cross-functional business process?
Loan process
What includes the processes that control the distribution, maintenance, and replacement of materials and personnel to support the supply chain?
Logistics
Which of the following is one of the business areas of supply chain management?
Logistics Materials management Procurement
In the SAP Project, Part-1 dealt mostly with
Master data
What includes activities that govern the flow of tangible, physical materials through the supply chain such as shipping, transport, distribution, and warehousing?
Materials management
Which of the below is NOT a characteristic associated with Mozilla Firefox?
Mozilla Firefox is a prime example of a reputation system.
In which of the five basic supply chain activities do you prepare to manage all resources required to meet demand?
Plan
Which of the layers are scalable? Scalable means ability to increase to accommodate an increase in the number of users
Presentation, application
What is the purchasing of goods and services to meet the needs of the supply chain?
Procurement
What promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag?
RFID electronic product code
In SAP, usually the Database can be accessed only by this layer or tier:
SAP Application layer
Which cloud computing model offers applications on a pay-per-use basis?
SaaS
What applies technology to the activities in the order life cycle from inquiry to sale?
Selling chain management
What is a backward integration?
Sends information entered into a given system automatically to all upstream systems and processes
What modifies existing software according to the business's or user's requirements?
Software customization
In which of the five basic supply chain activities do you build relationships with suppliers to procure raw materials?
Source
What enables an organization to react more quickly to resolve supply chain issues?
Supply chain event management
What is the ability to view all areas up and down the supply chain in real time?
Supply chain visibility
What is computer-aided design/computer-aided manufacturing (CAD/CAM)?
Systems are used to create the digital designs and then manufacture the products
What is a data integration?
The integration of data from multiple sources, which provides a unified view of all data
What is supply chain management (SCM)?
The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability
In an organizational context, what is a value chain?
The process of adding value throughout an organization.
Karen is explaining to a new employee some of the automated functions of their Enterprise System. Which of the following are automatic consequences of the goods receipt step in the procurement process?
The purchase requisition history is updated A material document is created The standard price in the material master is updated
What is procurement?
The purchasing of goods and services to meet the needs of the supply chain
Which activities do human resource components perform?
Track employee information including payroll, benefits, compensation, performance assessment, and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities
What is middleware?
Translates information between disparate systems
What is RFID?
Uses electronic tags and labels to identify objects wirelessly over short distances
Which of the following represents the primary ebusiness revenue models?
advertising fees, license fees, subscription fees, transaction fees, value-added services fees
What is the World Wide Web Consortium?
an international community that develops open standards to ensure the long-term growth of the Web
What is closed source?
any proprietary software licensed under exclusive legal right of the copyright holder
What is an online journal that allows users to post their own comments, graphics, and videos?
blog
What are the three primary models that a B2C can use to operate?
brick-and-mortar, click-and-mortar, virtual
What is a reputation system?
buyers post feedback on sellers
Careers in MIS, especially in ERP
can super-charge a business major as it sets-up or manages an entire department
The bullwhip effect can be reduced by all of below EXCEPT
change product prices rapidly to modify the demand favorably
What is the practice of artificially inflating traffic statistics for online advertisements?
click fraud
What is collective intelligence?
collaborating and tapping into the core knowledge of all employees, partners, and customers
Some of the benefits for a company to operate an internal wiki are that they are great tools for all of the following EXCEPT collecting and disseminating knowledge. building software applications. sharing information between functional business areas. distribute to employees or partners across geographical distances.
collecting and disseminating knowledge. building software applications. sharing information between functional business areas. distribute to employees or partners across geographical distances.
Lisa loves her job as an executive recruiter for a large hospital located in Dallas, Texas. Part of Lisa's job requires her to gather industry information, collaborate with partners, compare competitors, and tap into the knowledge of prospective employees, partners, and customers. Which of the below would Lisa use to perform her job?
collective intelligence
In SAP, 'Steelcase Inc. (USA)', an independent, tax-paying accounting entity, would be a:
company code
Your super boss drops by again and asks: How the heck can a standard SAP software fit all? What about different ways of operating a business? Do you change the software code of SAP? You explain that SAP has many options that you can modify to suit Steelcase and its way of doing business. Steelcase's organization structure and business process was initially set-up in SAP using the :
configuration data
What is source code?
contains instructions written by a programmer specifying the actions to be performed by computer software
What is the portion of the Internet that is intentionally hidden from search engines, uses masked IP addresses, and is accessible only with a special web browser?
dark web
What is the large part of the Internet that is inaccessible to conventional search engines?
deep web
What occurs when a business sells directly to the customer online and cuts out the middle man?
disintermediation
What is a plan that details how a company creates, delivers, and generates revenues on the Internet?
ebusiness model
What is the best way to measure a company's ebusiness success?
effective MIS metrics interactivity clickstream data
What are the two categories that include intellectual and knowledge-based assets?
explicit knowledge; tacit knowledge
What creates the illusion that a large number of potential customers are clicking the advertiser's links, when in fact there is no likelihood that any of the clicks will lead to profit for the advertiser?
hitbots
The supply chain management game played in class showed all EXCEPT
how the entire supply chain management can be automated using MIS
Some of the benefits for a company to operate an internal wiki are that they are great tools for all of the following EXCEPT
infrastructure as a service (IaaS)
What are the three cloud computing service delivery models?
infrastructure as a service, software as a service, platform as a service
What is knowledge management?
involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions
Which of the following is correct? 1. just putting up a website can create tremendous ebusiness value 2. just putting up a website can create tremendous business buzz 3. just putting up a website can limit product availability 4. just putting up a website does not create an ebusiness
just putting up a website does not create an ebusiness
Using the collective power of a community to identify and classify content significantly ________ content categorization costs
lowers
Which of the following is a challenge facing an ebusiness?
managing consumer trust
What is a website or Web application that uses content from more than one source to create a completely new product or service?
mashup
Name one of the ERP modules provided by SAP
materials managment
All of the following are competitive forces from Porters Five Forces model EXCEPT:
online sellers
Websites can generate revenue by using which of the following?
pay-per-click pay-per-call pay-per-conversion
What serves only one customer or organization and can be located on the customers' premises or off the customer's premises? (Check Chapter 5, 'Cloud Computing' topic ONLY)
private cloud
Large wikis, such as Wikipedia, can protect the quality and accuracy of their information by assigning users roles such as
reader subject matter expert. editor
What is crowdsourcing?
refers to the wisdom of the crowd
What uses the Internet to reassemble buyers, sellers, and other partners in a traditional supply chain in new ways?
reintermediation
What is a challenge for cloud computing that could cause employee performance to decrease?
required Internet connectivity
What combines art along with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking?
search engine optimization
Which of the following best describes Web 2.0?
social media and user-generated Web content
Which cloud computing model offers applications on a pay-per-use basis?
software as a service
What is crowdfunding?
sources capital for a project by raising many small amounts from a large number of individuals, typically via the Internet
What is cloud computing?
stores, manages, and processes data and applications over the Internet rather than on a personal computer or server
For the past 20 years, Perry has been an owner of several Coldwell Banker Real Estate franchises. To increase business Perry spends a great deal of money marketing and advertising his businesses online. Perry decides he would like to move beyond just marketing and create an actual ebusiness that acts like a search engine, but focuses only on the real estate industry. The main revenue source for this Perry's ebusiness will be a charge of $50 a month for each property that is listed on the website. What is the primary revenue model for Perry's new business?
subscription fees
What are clickstream analytics?
the process of collecting, analyzing, and reporting aggregate data about which pages a website visitor visits—and in what order
Which of the below represents an example of why an employer would use social media?
to find potential job candidates via LinkedIn to review potential job candidates by viewing their Facebook page to attract new job candidates via YouTube
In the SAP Project, Part-2 dealt mostly with
transaction data
At a local marketing firm, Steve is the lead Web developer and is responsible for working with customers on their Web designs, development, and graphics. Which of the following would be a critical skill Steve must have to be able to perform his job?
understanding that he must create a unique domain name for each client being able to work with HTML understanding of the World Wide Web and how hyperlinks work
Where would you find the suppliers' suppler in a typical supply chain?
upstream
What is a collaborative website that allows users to add, remove, and change content?
wiki