MGT145-Human Relations-chapter 10 Assessment

Brainstorming

A type of spontaneous group discussion to help find multiple solutions to problems.

Nominal group method

Each member rates the ideas suggested by the other group members.

Who described the four basic steps of the creative process

Graham Wallas

A difference between a brainstorming session and the nominal group method

In a brainstorming session, participants speak out various ideas in the form of phrases, whereas in the nominal group method the ideas remain anonymous.

In the context of decision making, what does "second right answer" refer to?

It refers to a decision-making method in which people get rid of the stumbling block that prevents them from looking for more than one answer.

Mental locks

Rules or beliefs that keep people from being as creative as they otherwise could be.

Creativity is best described as

The ability to come up with original and effective solutions.

According to Czikszentmihalyi, what is a component of the "flow experience" when performing a task?

The person's attention is completely absorbed by the activity.

Optimal experience

a state of happiness and satisfaction characterized by absorption in a challenging and personally rewarding task

The preparation step of the creative process involves

considering the problem or question to be solved.

Intuition

direct perception or insight, has been shown to be much more important to creativity than scholastic ability.

According to psychologists Frank Barren, intuition mainly depends on

feelings & metaphor

Creative people are often

hard working and persistent

Psychologist Mihalyi Csikszentmihalyi describes creative people as

having flexibility and fluency in ideas, with the ability to know a good idea from a bad one.

In the context of the various steps of involved in the creative process the inspiration step is

the "eureka" moment. It is the moment in which the incubation, preparedness, and action all finally come together.

In the context of the various steps involved in the creative process, incubation is

the step in which as individual's mind processed all of the information it has received, then offers individual solutions.

Divergent thinking

true creativity results in divergent thinking, expands the number of possible problem solutions.

Collective habits of thought

ways of thinking that occur when groups have their own beliefs about what should be done and how it should be done. groups need to get passed this in order to increase creativity.

Self-Perception

what and how you believe yourself to be.

In the context of managing creativity in the workplace, research has found that managers...

who are confident in their own creative capabilities are likely to promote discussion about new work methods.