MGT/362T: Wk 1 - Practice: Ch 3, Why Change? Contemporary Pressures and Drivers

Which of the following is an environmental pressure that leads to organizational change?

Aging workforce

How can organizations manage older workers?

By conducting age-diversity monitoring and workforce planning

In the context of changing expectations of work, which of the following are likely to be advantageous for organizations? (Check all that apply.)

Corporate social responsibility schemes Flexible modes of work

Drag and drop the descriptions against the corresponding images of managing changing that influence how managers respond to triggers of change.

Director-Mangers control and guide the organizational response to change resulting from strategic pressure, entering new markets, or correcting an internal problem to enhance efficiencies. Navigator-Managers have the challenging task of addressing and considering conflicting priorities and competing interests in the face of change that results from the need to deal with internal problems and from strategic threats and opportunities. Caretaker-Managers are expected to look after the organization as it is struck by various internal and external pressures for change, and they often have limited choice in the actions that need to be taken in response. Interpreter-Managers are tasked with offering clarity to staff members about the changes occurring and contributing to individual identity and to organizational commitment. Nurturer-Managers develop the organization's adaptive capacity to respond to challenges posed by weaker, chaotic pressures for change that may cause disproportionate impact on the organization.

Identify the potential change drivers from within an organization.

Facilities relocation Product and service innovations

"New broom" top executives often fail to deal with the organization's "sacred cows" and other long-running problems.

False

Environmental pressures for organizational change include threats but not opportunities.

False

Identify the first generation to have grown up with the Internet, social media, and mobile handheld computing and for whom freedom of expression is the norm.

Generation Z

Which of the following is true of the demographic trends in the twenty-first century?

Global migration is on the rise.

Which of the following statements is true of globalization as it develops a new digital profile?

It offers many new opportunities for growth, but also presents fresh challenges and risks.

In David Buchanan's view of failures in post-incident change, match the organizational contexts (in the left column) with their agendas (in the right column).

Mainstream commentary on change management It focuses on change with progressive, developmental agendas aimed at cost reduction, quality, customer service, growth, market share, and profitability. Change following extreme events It has defensive agendas aimed at preventing things from happening.

People who belong to Generation Y are also known as _____.

Millennials

In Generation Z, which of the following is encouraged?

More flexible forms of working

According to the results from a 2019 survey conducted by the World Economic Forum, which of the following are among the top three threats that will arise over the next 10 years? (Check all that apply.)

Natural disasters Climate change Extreme weather events

Which of the following are true of the main reasons for the failure of organizations to change after extreme events? (Check all that apply.)

Organizations focus on identifying lessons from the extreme events rather than implementing change. Managers assume that failures are always bad.

Which of the following factors drives the employment of older workers in organizations?

Skill inadequacy

Identify an approach that can be used by organizations for managing older workers.

Tailoring job roles that are in line with individual needs and expectations

Identify the true statements about the implications of gloabalization as it develops a new digital profile. (Check all that apply.)

The demand for a highly skilled workforce is increasing manufacturing is becoming more automated. Cross-border data flows are rising since mid-2000s.

According to Amy Edmondson, which of the following should be ensured in an organization to develop a psychologically safe environment for effective post-incident change?

The problems that are known must be acknowledged, and mistakes must be admitted fairly and willingly.

Identify a true statement about "new broom" top executives with reference to change drivers within an organization.

They are not overly controlled by past practice.

A new chief executive serves as one of the potential change drivers from within an organization.

True

Identify the social problems employees face that are associated with the development of new technologies. (Check all that apply.)

Unemployment Inequality

Match the countries (in the left column) with their old-age dependency ratio (in the right column) according to the population statistics for the year 2019.

United States-24% Japan-50% United Kingdom-29%

Drag and drop the period of birth against the corresponding names given to different generations.

Veterans-1925 to 1942 Baby Boomers-1946 to 1964 Generation X-1946 to 1979 Generation Y-1965 to 1994 Generation C-1980 to 2010

Generation X is also known as _____.

baby busters

The way a manager deals with pressures for change that emerge from the need to coordinate work within the team, and develop values and mindsets to improve performance is influenced by the image of a(n) ___.

coach

Which of the following threats falls under the top five future threats identified in the 2019 survey conducted by the World Economic Forum?

extreme weather events

While new technologies generate new opportunities and benefits for organizations, they will also _____.

lead to several people losing their jobs because of automation

According to a study conducted by Deloitte, which of the following is one of the main reasons Generation Y choose to work for an organization?

professional development

According to a study conducted by Deloitte, identify one of the main reasons Generation Y choose to work for an organization.

sense of meaning and purpose

In a study about why organizations fail to change following crises, Edmondson argues that _____.

that learning from failures is complex rather than straightforward