MGT475

Strategy, structure, and staffing under what time frame of first 90 days?

1st 2 months

One on one meetings in first 90 days should take place over what time frame?

1st 2 weeks

Leaders should focus on meeting their new boss and meeting their new team during what time frame of the first 90 days?

1st day

The best way to build relationships with followers is to: A) spend time listening to what they have to say. B) give them rewards and bonus vacation time. C) assign them new responsibilities. D) conduct performance reviews.

A.

Which statement is LEAST likely true about gender differences in the workplace? A) Female managers tend to earn higher ratings than male managers on the majority of skills. B) Female managers are generally perceived as having higher advancement potential. C) Male managers tend to have more blind spots than females. D) Male and female 360-degree feedback ratings are similar

B

Is leadership rational or emotional?

Both

What is the LEAST likely way you can transfer learning to new environments? a. constantly update development plan b. practice new skills in different setting c. teach your skills to someone else d. develop criteria for long and short term career success

D.

Ideal followers are more likely to be perceived as? a. charismatic b. forward-looking c. inspiring d. independent

D. independent

involves using cosmetic words to defuse or disguise the offensiveness of distasteful behavior.

Euphemistic labeling

T/F: According to research, on the job training activities is more effective at facilitating permanent behavioral changes than coaching.

False

T/F: Assertiveness is avoiding interpersonal conflict entirely by giving in to others.

False

T/F: Credibility has little effect on the bottom line in most organizations because talented leaders and workers are easy to find.

False

What is the best way to learn from your leadership experience?

Keeping a journal

_____________ involves risktaking, change, creativity vision, and being dynamic; whereas ____________ involves efficiency, planning, paperwork, procedures, regulations, control, and consistency.

Leadership; managers

T/F: Servant leaders need to understand others' feelings and perspectives

True

T/F: A gaps-of-the-GAPS analysis helps leadership practitioners identify high-priority development needs, but it does not spell out what leaders need to do to meet these needs.

True

T/F: Although action learning programs have become increasingly popular, their effectiveness at developing leadership skills remains questionable

True

T/F: Building social capital involves developing relationships that allow people to work together in the community.

True

T/F: During the first few weeks in a leadership position, a new leader should have one-on-one meetings with key team members

True

On the leadership grid, which term describes a leader with high concern for people and low concern for results? A) Country club management B) Middle-of-the-road management. C) Impoverished management D) Team management

a. country club management

Leaders with _____ tend to misapply solutions to problems when creative solutions are called for.... a. high levels of experience b. low levels of experience

a. high

involves the use of actual work issues and challenges as the developmental activity itself

action learning

explanations we develop for the behaviors or actions we attend to

attributions

In the Leader Behavior Description Questionnaire (LBDQ), which term refers to how much a leader emphasizes meeting work goals and accomplishing tasks? A) Goal emphasis B) Consideration C) Initiating structure D) Work facilitation

c. initiating structure

According to Hogan and Warrenfelz, which type of skill involves building teams and getting results through others? A) Intrapersonal B) Interpersonal C) Leadership D) Business

c. leadership

Leadership programs for senior executives and CEOs are LEAST likely to concentrate on a. interpersonal skills b. PR c. time management d. strategic planning

c. time management

process of equipping people with the tools, knowledge, and opportunities they need to develop and become more successful

coaching

term refers to the status differential between members of a group

coercive

potential to influence others through the administration of negative sanctions or the removal of positive events

coercive power

Which of the following is an extrinsic reward? a. personal growth b. development c. job satisfaction d. compensation

compensation

"I enjoy putting together detailed plans." This behavioral aspect corresponds to which OCEAN personality dimension?

conscientiousness

Which of the following is NOT a component of the community leadership model? A) Framing B) Mobilization C) Social capital D) Conceptualization

d. conceptualization

_________ is the systematic process of building knowledge and experience or changing behavior

development planning

the power of knowledge

expert power

The _____ step in a GAPS analysis involves identifying career objectives. The _____ step in a GAPS analysis concerns the standards the organization has for your career objectives.

first; last

programs are designed for the specific needs and goals of individual executives and managers in leadership positions

formal coaching

______________ involves an organization assigning a comparatively inexperienced but high-potential leader to a top executive in the company

formal mentoring

_______________ refers to the tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail

fundamental attribution error

The ___________ indicates that female candidates for an executive position are more likely to be hired than equally qualified male candidates when an organization's performance is declining

glass cliff

What does GAPS stand for

goals, abilities, perceptions, standards

Discredited theory wherein the assumption that leadership is a general personal trait expressed independently of the situation in which the leadership is manifested

heroic theory

the change in a target agent's attitudes, values, beliefs, or behaviors as the result of influence tactics

influence

refers to one person's actual behaviors designed to change another person's attitudes, beliefs, values, or behaviors

influence tactics

takes place whenever a leader helps followers to change their behaviors

informal coaching

When a protégé and mentor build a long-term relationship based on friendship, similar interests, and mutual respect

informal mentoring

occurs when an agent tries to get you in a good mood before making a request.

ingratiation

An approach based on enhancing others' self-worth and believing that the best performance results when people are excited about their work and feel good about themselves.

interactive leadership

What does the framework of leadership interaction consist of?

leaders, followers, and situation

depends on a person's organizational role i.e. formal/official authority

legitimate power

A person's all-around effectiveness in activities directed by thought is called

motivation

OCEAN stands for?

openness to experience conscientiousness extraversion agreeableness neuroticism

term refers to the status differential between members of a group

pecking order

____________ affect(s) all three phases of the action-observation-reflection model

perception

__________ is exercised for personal needs by selfish, impulsive individuals. Whereas _________ is used for the benefit of others or the organization and may involve self-sacrifice.

personalized power; socialized power

the capacity to produce effects on others or the potential to influence others.

power

the capacity to produce effects on others, or the potential to influence others

power

An approach called ________________ postulates a fundamental interdependence between the personal, the interpersonal, the managerial, and the organizational levels of leadership

principle-centered leadership

What is the final step of a high-impact development plan

reflecting on progress with a partner

potential to influence others through control over desired resources.

reward power

when our expectations/predictions play a causal role in bringing about the events we predict

self-fulfilling prophecy

In ___________________, individuals learn only about subjects within the comfort zone of their belief systems. Understanding the validity of the goal or the values implicit in the situation occurs in __________________.

single loop learning; double loop learning

Hollander's approach to leadership is called the _____ approach

transactional

T/F: Some of the "basic" skills which every leader needs include being assertive, conducting meetings, and improving creativity.

true

T/F: Executives frequently become derailed (aka fail to be promoted) because they choose to adapt to superiors with leadership styles different from their own

False

T/F: Leaders are thought to do things right, whereas managers are thought to do the right things.

False

T/F: Leadership and legitimate authority are synonymous

False

T/F: Oral communication is the most personal and often the most effective way to communicate

False

T/F: Sarcasm is a constructive form of communication, but it can convey anger in the message.

False

Leaders are usually at the level where organizational problems occur, which enables them to provide leaders with pertinent information and influence downward.

False (followers are at level where problems occur; influence upward)

T/F: Gen Xers are typically concerned with equality for all and tend to place work before family

False (substitute term Baby Boomers instead of Gen X)

T/F: Reward power is the potential influence one has due to the strength of the relationship between the leader and the followers

False (that is referent power)

Leaders administer and control situations, while managers are innovative and inspiring.

False (vice versa)

T/F: Self-serving bias refers to the tendency of people to take personal blame for failure and to share credit with others for success.

False (vice versa)

T/F: Leaders who make Theory X assumptions believe workers are self-motivated

False; Theory X, people are not naturally industrious or motivated to work. Theory Y, on the other hand, reflects a view that most people are intrinsically motivated by their work

T/F: Goal emphasis behaviors are concerned with motivating subordinates to accomplish the task at hand. Work facilitation behaviors are concerned with clarifying roles and acquiring and allocating resources.

True

T/F: In ethical climates, ethical standards and norms are consistently and clearly communicated.

True

T/F: In order to gain control of personal development, leaders should identify actual goals, and if possible, review their current job performance

True

T/F: Individuals with high levels of technical competence generally have expert power as well

True

T/F: Interaction facilitation includes behaviors where leaders act to minimize conflicts among followers.

True

T/F: Leaders higher in openness to experience tend to be practical and tactical

True

T/F: Leadership is a complex occurrence that will involve the leader, the followers, and the situation.

True

T/F: Men and women have different networking patterns.

True

T/F: Obtaining external perspectives should occur in the first two months according to the onboarding roadmap

True

T/F: People will act differently in the presence of a group than when they are alone.

True

T/F: Perceptual sets, which can be triggered by feelings and expectations, can influence the senses and distort what people hear and see.

True

T/F: Some managers may be effective leaders without ever having taken a course or training program in leadership

True

T/F: The Leadership Pipeline is a useful model for explaining what leaders should be focusing on

True

T/F: The extraversion-introversion dimension is fundamentally concerned with where people get their energy. The sensing-intuition dimension is concerned with how people look at data

True

T/F: Uniforms and other specialized clothing have been associated with status.

True

T/F: When comparing Ohio State leadership behavior dimensions with the dimensions developed by the University of Michigan, initiating structure is similar to goal emphasis and work facilitation.

True

The OCEAN personality variable of conscientiousness s with which attribute of emotional intelligence according to Goleman? a. self control b. emotional awareness c. achievement d. understanding others

a. self control

_______________ refers to the fact that people who are observing an action are much more likely than the actor to make the fundamental attribution error

actor/observer difference

Leaders and followers who possess higher levels of _____ intelligence tend to be quick learners and have the ability to make accurate deductions, assumptions, and inferences with relatively unfamiliar information

analytic

is grounded in the principle found in the Greek philosophy, "to thine own self be true."

authentic leadership

Leaders who are promoted from another department within the company most likely fall into the _____ quadrant of the credibility matrix. A) first B) second C) third D) fourth

d. fourth

process that helps leaders to accelerate the development of their own leadership skills

development planning

Which of the following involves people avoiding moral responsibility for their misbehavior by claiming they were carrying out orders?

displacement of responsibility

________________ involves a willingness to confront one's own views and an invitation to others to do so, too.

double loop learning

People typically use ___________ when they are at a disadvantage, when they expect resistance, or when they will personally benefit if the attempt is successful

soft tactics (such as ingratiation)

Leaders in the _______ quadrant may be new college hires or people joining the company from an entirely different industry.

third