MIS 111 Module 3 Exam

when was the world wide web developed and by whom?

1989 - Tim Berners-Lee

a feature of an object that limits possible (often incorrect) uses of a device is known as:

a constraint

blog tags and twitter hashtags (#MIS111) allow a community of users to connect information using a self-organized logical data structure known as what?

a folksonomy

what is p3p?

a language for machine-readable privacy policies

which of the POUR principles of accessibility focuses on the need to convert non-textual information into another format, such as from audio to text?

converting the non-textual information makes the content more perceivable

the task of brainstorming in a group decision support system is similar to what step in the knowledge management cycle?

create

What technology was developed to address problems such as a lack of focus, dear of speaking, hidden agendas and misunderstandings then collaborating with others?

group decision support systems

in the video case on decision matrices, what is the goal of decision matrices?

improve the process by which we make decisions

according to the video case on decision matrices, what factors should be used when making a decision?

quantitative and qualitative factors

tracking what products are delivered to users, and when, is a form of what?

release control

in project management, the "iron triangle" or "triple constraint" includes a project's time, resources, and what other dimension of the planning process?

scope

universal or accessible design should be viewed as a subset of what larger design issue?

usability

what is a privacy/security seal?

a logo demonstrating that a website follows specified privacy protection standards

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the singe value often serves as the primary key?

a record

using an icon with characteristics that are familiar to a user, such as a shopping cart, to suggest the correct usage is known as:

a visible metaphor

physical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as:

affordances

which of the following would motivate businesses to create accessible eCommerce websites for their customers?

all (a-d) of the above

What POUR design recommendation might create security risks for banking systems and online testing environments?

allowing users unlimited time to complete tasks

A graphical description of a database that describes the way in which an organization's data and business activities are associated with one another is known as:

an entity relationship diagram

which of the following typed of distance learning experiences are not taught in the presence of an instructor, but rather independently viewed by student online and at their pace?

asynchronous classes

the estimated yearly cost of reading privacy policies in the US is in the order of:

billions of dollars

what term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain?

bullwhip effect

What type of data mining analysis identifies patterns in the data based on geographic (physical) or temporal (time) proximity?

clustering

a hybrid cloud

combines private and outsourced resources

what is the most critical component of managing website transformation?

communication

Which of the following knowledge management concepts includes an organizational culture focused on problem solving, a desire to share knowledge because of mutual interest, and norms that build trust, such as might be found in an MIS 111 FlexLab?

community of practice

which of these is NOT an essential cloud computing characteristic?

compliance (HIPPA, PCI)

what term did Don Norman define as story that puts the operation of the system into context, weaving together all of the essential components, providing a framework, a context, and reasons for understanding?

conceptual model

in a database entity relationship diagram, specifying the minimum and maximum possible values that may exist for a relationship between two entities can best be described using what database term?

constraint

as discussed by our guest speaker, what type of software allows publishing, editing, and modifying content from a central interface, and managing project workflow in a collaborative environment?

content management

an entrepreneur developing documentation of their business processes so that they can be offered to other individuals as a franchise operation is an example of:

converting tacit knowledge into explicit knowledge

selecting EPEAT-compliant technology with a high rating over traditional, less energy efficient technology is an example of focusing on what sustainability effect?

creation, use and disposal of a product

in a project plan, the set of tasks that define the minimum amount of time required to complete the project is known as the:

critical path

What is the process of solving problems and producing things by connecting people that you otherwise would not know using the internet?

crowdsourcing

what technique has been used by companies such as starbucks and netflix used to engage large numbers of non-employees to innovate, manage, design, and market new products?

crowdsourcing

What type of data structure allows us to organize multi-dimensional information from a data warehouse so that it can be viewed using different data abstractions (or projections)?

data cube

Maintaining multiple copies of the same data in multiple information systems that can be independently updated commonly results in what information management problem?

data inconsistency

concerns over discrimination, data contamination, and intellectual property (ownership of information) were legal and ethical issues discussed in relation to what topic?

data mining

reality mining is an example of _______

data visualization technology

in the management of the eller college of management's website, which of the following is considered as the highest priority in the website transformation process?

defined audience

In the decision support process, formulating a module to be evaluated and setting criteria for making a choice would occur during what phase of the decision making process?

design phase

A business intelligence tool that uses abstractions such as color and graphical images like instrument gauges to allow executives to grasp business situations quickly is known as a:

digital dashboard

what pilot sustainability initiative focused on collaboratively capturing usable clothes and appliances when students move out of residence halls each semester?

dodge the dumpster

in the URL (uniform resource locator) "http://www.arizona.edu", what does ".edu" define?

domain

a cost-benefit analysis is related mostly to what type of project management feasibility assessment?

economic

according to our guest speaker who spoke on managing the development of eller websites, what is the most important skill a business person working with technology should have?

effective communication skills

in the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance?

effectiveness

the term used to define the degree to which a goal is achieved is:

effectiveness

what is the most significant threat to information security in the cloud for most companies?

employee behavior

with respect to a database, what term is used to describe an abstract representation of all of the information included in a data structure about a particular type of entity?

entity class

small companies typically use ______ for their BI.

excel

Often presented visually on an executive dashboard, what type of report focuses attention on business processes whose performance falls outside the range of defined KPI metrics?

exception

from a user's perspective, perceived affordances would include actual perceptible design affordances and wha other category of perceptual affordances?

false or fake design affordances

In the "Don Norman: Thoughtful Design" Video Case, what did he say was the most important part/thing to take into account when creating a good and thoughtful design?

how the user thinks it should work

according to the mythic man-month what is the reason adding people to a project will not speedup your project?

increased complexity of communications

In the McGinn model of design, the least common category of design elements would be related to what factor in the McGinn model?

individual

in response to poor communication problems with application development, many companies are ___________.

insourcing

in addition to possessing contextual and relevant information, what other characteristic aspect does knowledge possess?

it is actionable

Business metrics that describe the performance of critical business activities are known as:

key performance indicators

The terms "contextual", "relevant", and "actionable" are commonly related to what term?

knowledge

intellectual capital is also called ______.

knowledge

COPLINK, developed at the University of AZ in the MIS Department's Artificial Intelligence Lab, allows law enforcement officers to integrate database information to identify crime suspects based on limited information (e.g., a license plate number or nick name). Upon what information system technology is this system's design based?

knowledge management

the sequence of activities performed by users of GroupSystems' ThinkTank product directly paralleled the steps in what other business process?

knowledge management cycle

making adobe creative cloud available to UA students is an example of what type of approach for software acquisition?

lease

the risk of a project can be measured on what two scales?

likelihood and impact

data warehouses and data marts are ______; this means users cannot change or update the data in data warehouses or data marts.

nonvolatile

Explicit, or "leaky" knowledge, is based on information that is:

objective and rational

in the video case for telemedicine, Dr. Ana Lopez, who is the Medical Director of the Arizona Telemedicine Program, desribed how advances pioneered at the University of Arizona in tele-medicine and tele-pathology have improved the standard of health care in what way?

offering bundled, same-day assessment in the diagnosis of breast cancer

what is NOT a factor contributing to the bullwhip effect?

outsourcing

the success of a group decision support system (GDSS) is based upon two key features: contributor anonymity (i..e., the identity of the person making the comment or suggestion is not known), and what other important feature?

parallel discussions

employee # is the ____ in the Employee file and the _____ in the class file.

primary key; secondary key

in the video case on decision matrices, what is the goal of weighting decision matrices?

prioritize the most important quantitative decision criteria

What is the term used to describe the process of reducing the number of dimensions of a multi-dimensional data cube (e.g., from three dimensions, perhaps season, location, and product, into two dimensions, such as season and location)?

projection

cloud computing ____________, which means a customer can access needed computing resources automatically.

provides on-demand self-service

in the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item?

salt and pepper shakers

which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate information with a company's future inventory requirements?

shortage gaming

___________ are focused on helping users stores, organize, search, and manage bookmarks of web pages on the internet.

social bookmarking

What type of problem has an optimal solution can be reached through single set of steps based on an algorithm?

structured

what did ABOR (Arizona Board of Regents) require the University allocate US $400,000 from tuition revenue each year to the Green Fund?

students used social media to protest when the proposed "Green Fee" was not presented to the Board

When analyzing a set of click-stream data, what term is used to describe the percentage of rows containing an item relative to the total number of rows?

support

when analyzing a set of click-stream data, what term is used to describe the percentage of rows containing an item relative to the total number of rows?

support

in the software development lifecycle process (SDLC), in what SDLC stage is it the most costly to make changes to the system requirements?

system operation and maintenance

subjective knowledge that is based on an individual's experiences is known as what?

tacit knowledge

how does telemedicine improve the delivery of medical care in rural communities?

telemedicine reduces the need for patients to travel to physician's offices

what collaboration tool was discussed in class that enhances the participants' contextual awareness by sharing non-verbal information during meetings?

telepresence

When displaying a webpage, such as http://www.u.arizona.edu/~wilbur , what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website?

the "public_html" directory

From Don Norman's perspective, what fatal flaw does the BMW iDrive (which he described as a well thought out, very logical, and sensible device) have with respect its human interface?

the iDrive destroyed spatially

developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project?

the project milestones and the order they are scheduled to be completed

developed by the US Navy, a PERT (program evaluation review technique) chart would help a project manager understand what aspect of a project?

the project milestones and the order they are scheduled to be completed

assume you need to put a sign that says "PUSH" on a door handle to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability?

the sign explains a false affordance

with respect to a product's design, who forms (determines) the "mental model" of a system's user interface?

the users of the product

which of these is NOT enumerated as a motivation to create accessible web content?

to improve the reliability of technical functionality (technology centered motivations)

the __________ test proposes a scenario in which a man and a computer both pretend to be women or men, and a human interviewer has to identify which is the real human.

turing

The characteristics of big data (data science) are described as being related to volume (of the information), velocity (speed at which information is collected), and what other characteristic?

variety (integrating data from multiple sources)

In our discussion of the Eller websites, issues such as user interface consistency, design standards, and branding are all components contributing to what larger issue?

website value proposition

in the sustainability project to reduce waste at basketball and football games, a key factor in improving the diversion rate was:

working purchasing to use products that can be recycled

google docs is an example of?

SaaS

In the case study discussed in Database Management class, how did marketing use information to improve the profitability of their sales?

Customers were classified according into a status level and market segment

which of the project management documents includes all three of the triple constraints

Gantt chart

what technology has been used for such diverse applications as reducing counterfeiting tickets at the 2008 Beijing Olympics, tracking lost pets, and toll collecting on highways?

RFID