MIS Exam 3
If you go to your web page and it says "Forbidden - You don't have permission to access /~<yourNetId>/ on this server", you most likely, you will need to change the permissions on your public_html directory or index.html file to which of the following? a. "rwxr--r--" b. "rw-rw-rw-" c. "rwxr-xr-x" d. "-wx-wx-wx"
"rwxr-xr-x"
Twisted-Pair Cable
(The twisting is to make it not an antenna, the two cancel the noise of a antenna by canceling each other out) Advantages: - Inexpensive - Easy to work with Disadvantages: - Slowest (low bandwidth) - Can only go a certain distance
Dial-up Service (voice-grade circuits)
- aka POTS (plain old telephone service) - basic voice-grade, analog telephone service
Integrated Services Digital Network (ISDN)
- first technology developed using DSL protocol; offers bandwidths up to 256 Kbps - Commonly used internationally
Asymmetric Digital Subscriber Line (ADSL)
- transmission speeds ranging (Kbps to Mbps.) - noticed people download much more than upload - made 90% dedicated to download, 10% to upload - that's why it is "assymetric"
Dedicated T1, T3, SONET, or ATM connections
-often used by larger organizations - much faster, more expensive
_________ modem services share bandwidth among subscribers in a locality, so speeds can decrease significantly when large numbers of neighbors access the Internet at the same time 1) Cable 2) Fiber 3) Dial-up 4) DSL
1) Cable
___________ is the most prevalent form of communications wiring. 1) Twisted-pair wire 2) Wireless 3) Fiber optics 4) Coaxial cable
1) Twisted-pair wire
Class 30 ICQ Question 2: The human voice is a (an): 1. Analog Signal 2. Digital Signal 3. Hybrid Signal 4. Natural Signal
1. Analog Signal
The NotPetya Cyberattack caused how much in damage around the world? (in $) a. 10 Billion b. 10 Million c. 100 Million d. 100 Billion
10 Billion
Ethernet is a technology associated with ______s. 1) WAN 2) LAN 3) MAN 4) PAN
2) LAN
__________s allow devices to physically connect to the LAN's communication's medium. 1) ERP 2) NIC 3) Backbone 4) QR code
2) NIC
What is the correct "port" to use for your secure shell connection when transferring files to the U.Arizona.edu web server? a. 20 b. 22 c. 25 d. 80
22
____________ is the protocol of the Internet. 1) Ethernet 2) Fiber 3) DSL 4) TCP/IP
4) TCP/IP
The Internet is a __________. 1) MAN 2) LAN 3) PAN 4) WAN
4) WAN
Class 30 ICQ Question 4: Which of the following types of guided media has the highest level of physical security from eavesdropping? 1. CAT-3 Cable 2. Cat-5 Cable 3. Coaxial Cable 4. Fiber Optic Cable
4. Fiber Optic Cable
Class 30 ICQ Question 3: Which of the following "laws" we've discussed determines the maximum bandwidth (signaling rate) of a given type of communication media (e.g., copper cable, fiber optic, etc.)? 1. Moore's Law 2. Gilder's Law 3. Metcalf's Law 4. Shannon's Law
4. Shannon's Law
Due to the curvature of the earth, microwave towers generally cannot be spaced more than about how many kilometers (not miles) apart? a. 18 b. 30 c. 48 d. 77
48
When deployed, the Irridium satellite telephone network was based on a constellation of 66 satellites. However, how many operational satellites were originally proposed for the original constellation? (Hint the name Irridum was selected due to this number.) a. 18 b. 30 c. 48 d. 77
77
What does the "%20" represent in an src directive? a. A Space Character b. A repetition count (i.e., repeat the next character 20 times) c. A wildcard that matches any lowercase character d. An underscore character
A Space Character
A feature of an object that limits possible (often incorrect) uses of a device is known as: a. False causality b. A visible metaphor c. A conceptual distinction d. An affordance e. A constraint
A constraint
In the assigned reading Don Norman makes the case for viewing conceptual models as what?
A story in context
What term is used to describe the marketing analysis where two versions of a web page are compared to see which one gives a better conversion rate for similar visitors at the same time? a. A-B (or Split) Testing b. SEO Testing c. SEM Testing d. PPC Marketing
A-B (or Split) Testing
In the Video Case about Dr. Chiu's Smartrek application, which of the following was not an incentive used to encourage driver participation? a. Ability to find other people for carpooling b. Possibility of avoiding traffic congestion c. Ability to earn points for charity d. Ability to help the community e. Ability to earn prizes and gift
Ability to find other people for carpooling
According to the "IOT Changes Everything" video case, one of the challenges limiting the widespread deployment of IOT is the transitioning to IPv6. What is the value of using IPv6 to IOT?
Ability to uniquely address billions of IOT devices
The following "img" directive uses what type of addressing? <img src="file://C:/Users/Patton/Pictures/NISTFigure2.PNG "width="2612" height="1746" alt="Seurity"/> a. Absolute b. Relative c. Named d. File
Absolute
The advantage of ________________ is they can be read over greater distances.
Active RFID tags
One of the origins of the Internet was the result of a project by US government agency? a. Advanced Research Project Agency b. National Science Foundation c. National Security Agency d. National Aeronautics
Advanced Research Project Agency
Coaxial Cable
Advantages - Higher bandwidth Disadvantages: - Somewhat difficult to work with
Fiber-optic cable
Advantages - Highest bandwidth - Can go far distances - Better security Disadvantages - More expensive
YouTube's main revenue stream is _________. A. Subscription membership B. Advertising C. A-la-carte/spot video purchasing D. Selling storage space
Advertising
What term is used to describe an online advertising service developed by Google, where advertisers pay to display advertising, product listings, and video content as a result of Google search. a. Adwords b. Pagerank c. Organic d. Hashtags e. Responsive
Adwords
Physical properties (shape, texture, color, etc.) of an object that allow someone to use an object correctly without the need for labels or instructions are known as: a. Constraints b. Affordances c. Distinctions d. Feedback e. Models
Affordances
Which of the following would motivate businesses to create accessible eCommerce websites for their customers? a. To comply with ADA and Section 508 of the Rehabilitation Act b. To capitalize on a larger base of potential customers c. The website is likely easier for all users to navigate d. Only the first two of the above reasons e. All of the three reasons shown above
All of the three reasons shown above
What part of an "IMG" (image) HTML tag meets the POUR principle of being "perceivable?"
Alt (alt text)
What is the importance of the triple constraint? a. You must funnel all resources into only one of the constraints b. Any changes to one constraint will likely affect the project outcome c. Security is the most important constraint d. Time, resources, and scope don't matter
Any changes to one constraint will likely affect the project outcome
The Internet of Things can be described as three "and"-type connections. What are these three "any" connections? a. Any time, any place, any thing b. Any price, any person, any network c. Any time, any place, any network d. Any place, any person, any industry
Any time, any place, any thing
Broadband
Any transmission medium that transports high volumes (typically megabits) of data at high speeds - Loose term - About 20-25 megabits per second - It is fast
Anything that is capable of being owned or controlled to produce value would be considered as what?
Asset
What issue that is normally considered a challenge for wireless communication is the basis for spatial multiplexing?
Attenuation
Which of the following could always be used to prevent a hacker from compromising a bluetooth network?
Attenuation
Using Excel's Data Validation rules is an example of what type of Error Prevention?
Avoidance
Class 30 ICQ Q1: The expansion of telecommunications infrastructure occurred primarily during while era of globalization, as described by Thomas Friedman? A. Countries B. Companies C. Individuals
B. Companies
Users first started bringing their PCs to work to improve their productivity in the 1970s; this is similar to the __________ phenomenon today.
BYOD
Which of the following elements of your ABP-3B would not normally have an impact on your organic page rank?
Background colors for Table Columns
Which of the following is NOT a value-adding attribute of mobile computing?
Bandwidth improvement
Digital Data (Computer Data)
Binary Data, represented as a series of ones and zeroes - Digital signals are measured in bps, or bits per second
Which of the following terms would NOT commonly be associated with analog data?
Bits per second (bps)
What low-power, non directional wireless technology is used to create small personal area networks for cell phones and portable music players? a. Bluetooth b. Cellular radio c. Radio Frequency Identification d. Near-field Communication
Bluetooth
What short-range wireless technology is commonly to connect smartphones with hands-free headsets for telephone calls and listening to music? a. WiMax b. Wavelength c. Bluetooth d. Spectrum e. Photon
Bluetooth
Harald Blaatand, who was the King of Denmark from 940-981, is associated with what wireless technology? a. Bluetooth Technology b. Computer Wifi c. Cellular Telephone Networks d. Microwave Transmitters e. Satellite Transmitters
Bluetooth Technology
Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of __________
CRM
What Nuclear Remediation Site had their computers wiped clean by NotPetya? a. Fukushima b. 3 Mile Island c. Chernobyl d. Tokaimura e. Goiania
Chernobyl
Xerox PARC's Unicomp was a precursor to which of the following topics also discussed in class?
Collaboration
What do website project managers consider to be the most critical component of managing website transformation?
Communication
What is the most important component of website project management?
Communication
In the Accenture video case, the presenter emphasizes that project management is not about lists and linear relationships, but rather about managing what? a. Complex inter-relationships b. Crisis management c. Client requirements d. Project costs
Complex inter-relationships
What term did Don Norman define as story that puts the operation of the system into context, weaving together all of the essential components, providing a framework, a context, and reasons for understanding? a. Conceptual model b. Semiotic Engineering c. Design Intention d. Emotional design
Conceptual model
When we discussed the design of network infrastructure, we noted that the design of connectors on computers we generally related to the speed of the communication interface, the function being supported (number of signals required), and what other issue related to human-computer interaction? a. Constraints to improve reliability b. Hidden affordances for security c. Cultural design standards d. Operational and functional causality
Constraints to improve reliability
What is the name of software that allows publishing, editing, and modifying content from a central interface, providing procedures to manage workflow in a collaborative environment? a. Content Management Systems b. Customer Relationship Management Systems c. Social Networking Systems d. Self-publishing Platforms
Content Management Systems
What term is used to compare the number of closed sales to the the total number of website visitors? For example, if an ecommerce site receives 200 visitors in a month and has 50 sales, this term would be calculated as 50 (sales) divided by 200 (visits) or 25%. a. Conversion rate b. Pay-per-click rate c. SEM (Search engine marketing) rate d. Adword ROI
Conversion rate
Cloud computing benefit
Cost
What is the name for the path containing the minimum set of tasks that you must traverse in order to reach completion of your project in time? a. Critical Path b. Scope Triangle c. Mythical Man Month d. Project Plan
Critical Path
What term is used to describe the set of tasks that must be completed as scheduled in order to ensure the delivery of your project on time? a. Scope Creep b. Change Management c. Quality Triangle d. Critical Path
Critical Path
Why are there so many different physical connector types?
D. all of the above
Cable Modems:
Data networks over cable TV systems, really fast
What term describes how two or more different authentication mechanisms were used to enhance security?
Defense-in-depth
What term did the textbook author use to describe when the functions of many physical devices are included in one other physical device? a. Dematerialization b. Distermediation c. Internalization d. Integration
Dematerialization
During which phase of the website transformation process would the project team for developing perform content analysis, layout the website using wireframes, and define a consistent visual design? a. Developing Site Structure b. Defining the Project c. Production d. Site and CMS Maintenance e. Training, Launch and Buildout
Developing Site Structure
What term is used to describe an individual who was born after the widespread adoption of digital technology and have grown up using technology like the Internet, computers and mobile devices? a. Digital Native b. Millenial c. Digital Immigrants d. Online Generation
Digital Native
Class 30 Video Case: Digital and Analog Signals
Digital signals are generally better - Higher quality - Can carry more information - Easily interpreted by computers - Can detect and correct errors - More secure
What type of repeater has the greatest throughput a. Single Band b. Double Band c. Double Radio
Double Radio
Eller Social Innovation Certificate
ESI
What is the most significant threat to information security in the cloud for most companies?
Employee behavior
What category of location-based services would best describe products such as "location-based gaming", "social networking," and "find a friend"? a. Information services b. Entertainment c. Mobile Resource Management d. Personal Security e. Social Networking
Entertainment
Besides sensors, radios, and chips, what is the value in the Internet of Things? a. Establishment of services on top of the connectivity b. Cheaper equipment costs c. Creating less data d. Companies that haven't failed e. Eliminates the need for a value proposition
Establishment of services on top of the connectivity
According to IT's About Business 9.4, GM used __________ to promote jobs and feature new cars.
Perceived affordances includes perceptible affordances and what other type of affordance?
False Affordance
From a user's perspective, perceived affordances would include actual perceptible design affordances and what other category of perceptual affordances? a. Correct rejection of design characteristics that are not affordances b. Hidden design affordances c. Design mitigation affordances d. False or fake design affordances e. Accessible affordances
False or fake design affordances
What type of home ISP connection is typically the fastest a. DSL b. Cable c. Fiber d. They are all the same
Fiber
Which type of media is least likely to be affected by electronic noise?
Fiber Optic Cable
Which of the following types of wire media has the highest physical security? a. Fiber-optic cable b. Coaxial cable c. CAT-3 Twisted pair cable d. CAT-5 Twisted pair cable
Fiber-optic cable
What term was coined by Eli Pariser to describe a personalized searcg in which a website algorithm predicts what information a user would like to see based on user location and past searches on the website?
Filter Bubble
You have satellite TV. Providers use ____________ satellites to get this service to you.
GEO
Which project management documentation includes information about all of the Triple Constraints?
Gantt Chart
Satellites used for data communications that appear to be stationary from a fixed location on earth are placed in what type of orbit? a. Geosynchronous orbit b. Polar orbit c. Mid-earth orbit d. Elliptical orbit e. Commercial orbit
Geosynchronous orbit
What tool is commonly used to track how, when and from what location users are using the website? a. Project Management b. Content Management c. Wire Frame Design d. Google Analytics
Google Analytics
In Terms of SEO Panda is what?
Google's Filer to promote high quality web pages
When adding your icon to your ABP-3B website, in what section should you add the link directive to your icon file? a. BODY b. HTML c. ALT d. HEAD
HEAD
What term is used to describe a function that uses an algorithm to convert an input of letters and numbers into an encrypted output of a fixed length?
Hash
Which of the following terms is used to measures the frequency of analog signals? a. Farads b. Hertz c. Ohms d. Angstroms
Hertz
Which of the following would not be considered a "Perceived Affordance" from the perspective of the user?
Hidden Affordance
In the "Don Norman: Thoughtful Design" Video Case, what did he say was the most important part / thing to take into account when creating a good and thoughtful design?
How the user thinks it should work
What is the name of the collaborative effort to advance Blockchain technology by identifying and addressing important features for a cross-industry open standard for distributed ledgers that can transform the way business transactions are conducted globally?
Hyperledger Project
_______________ consists of 32 bits and is the most commonly used IP addressing scheme
IPv4
In the assigned reading for project management, what type of diagram was used to map the impact of a problem using the axes "Impact" and "Likelihood" that you also used in Applied Business Project 2? a. I^2 Diagram b. Cross-functional Diagram c. Ishikawa Diagram d. Radar Diagram
I^2 Diagram
With ____________, the customer manages applications, data, and the operating system while the vendor manages the servers, virtualization, storage, and networking.
Iaas
In the video case on the "Business Value of RFID," RFID improved the business operations of American Apparel EXCEPT:
Identifying defective merchandise
What type of image formatting would you want to use if you wanted words to be above and below the image and let the image be centered using the centering alignment
In Line with Text
The default layout of a new image in MS Word, which causes many people problems, is:
In line with text
According to the mythical man-month what is the reason adding people to a project will not speedup your project?
Increased complexity of interpersonal communications
In the McGinn model of design, the least common category of design elements would be related to what factor in the McGinn model? a. Context b. Culture c. Human Sensory d. Group e. Individual
Individual
Which of the four IOT (Internet of Things) layers includes technology such as data centers, information security and data mining?
Information Processing
What term best describes when consumers are able to use their smartphones to obtain information about a company's competitor's product pricing, features, customer reviews and availability while shopping in their company's brink-and mortar store? a. Information transparency b. Crucial distinctions c. Accessibility d. Interference e. Multi-path
Information transparency
If you ant to insert am image with a caption, and have the caption automatically stay with the image whenever you move the image, your best option is:
Insert both the image and the caption into a text box
In the "History of the Cell Phone" video case, how did the use of cellular phones change the way in which calls were made? a. Instead of calling a place, calls to cellular telephones were associated with a person b. Calling a cellular telephone required the assistance of an operator c. A new system of telephone numbers were required to call cellular phones d. Cellular telephones could only call telephones within the local calling area e. Cellular telephones improved the sound quality that customers experienced
Instead of calling a place, calls to cellular telephones were associated with a person
Social _____________ is the monitoring, collection, and analysis of socially generated data to make strategic decisions.
Intelligence
Similar to the expansion of telecommunications in the 1800's with the telegraph, what transportation infrastructure was discussed in class that guided the decision the placement of the long-haul fiber-optic cable infrastructure? a. Inter-continental Railroads Network b. Inter-regional Transmission Electrical Power Lines c. Federal Interstate Highway System d. Major Inland Rivers and Waterways
Inter-continental Railroads Network
Operating unregulated WiFi networks, clickers, Bluetooth headsets, cordless telephones, and microwave ovens using the same 2.4GHz ISM frequency range in close proximity to one another might result in what problem? a. Interference b. Attenuation c. Multi-path d. Line-of-sight e. Right-of-way
Interference
The ___________ functions as a transport mechanism; the _________ is an application.
Internet; World Wide Web
Which of the following is FALSE of social computing? a. It focuses on improving collaboration. b. It encourages user-generated content c. It allows social information to remain anonymous d. It combines social behavior and IT to create value
It allows social information to remain anonymous
What term is used to describe the percentage value of the number of times a keyword or key phrase appears on a webpage as compared to the total amount of words on the page? a. Conversion rate b. Keyword density c. Page rank d. Website ROI
Keyword density
Eller's Dean, Dr. Paulo Goes, routinely sends an email newsletter called "Deans Update" with information about the college to alumni and donors. Which web marketing strategy does this use?
Law of Push and Pull
The risk of a project can be measured on what two scales? a. Likelihood and Impact b. Budget and Management c. Change and Control d. Vision and Goals
Likelihood and Impact
Which of the following issues related to wireless communication would NOT be a problem for an RFID (Radio Frequency Identification) system? a. Monitoring b. Line-of-sight c. Attenuation d. Interference e. Multi-path
Line-of-sight
Which of the following wireless issues would NOT be a problem for short range wireless applications, such as RFID, Bluetooth and NFC
Line-of-sight
In general, what you think of as the quality of your network connection speed when you are using your PC, iPad, or Smartphone is most influenced by which of the following? a. Local Tier-3 ISPs b. Backbone Tier-1 ISPs c. Regional Tier-2 ISPs d. Location of the content provider's servers e. Protocols used for Layer-1 transmission
Local Tier-3 ISPs
What Center in the Eller College of Management has the mission to help students improve their potential and advance society by developing an entrepreneurial and innovative mindset?
McGuire Center for Entrepreneurship
CAT-3, CAT-5, Coaxial and Fiber Optic Cable are all examples of what?
Medium
How a system works from a user's point of view is known as what type of model?
Mental Model
An unobstructed, straight line-of-sight path between a transmitter and receiver is required by which of the following high-speed, commercial wireless network technologies? a. Broadcast Radio b. 802.11 Wi-Fi c. Bluetooth d. 3G Cellular e. Microwave
Microwave
_______________ transmission systems are relatively inexpensive but must have unobstructed line of sight.
Microwave
___________ means that suers carry a device with them and can initiate a real-time contact with other systems from wherever they happen to be.
Mobility
If you have one wireless access point, for best coverage you should do what? a. Mount it on your roof b. Mount it next to the front windows c. Mount it in the center of the house d. Mount it on a metal plate
Mount it in the center of the house
What is the name for the exchange points for Internet traffic used by major ISPs? a. NAP b. MAC c. TCP d. ISDN
NAP
________________ are exchange points for Internet traffic
NAPs
Which of the following is the technology that enables most mobile wallet applications?
NFC
What is the name of the wireless technology that is designed to be embedded in mobile devices such as cell phones and credit cards allowing you to pay for items by waving your card within a few centimeters of a point-of-sale terminal? a. Near-field Communication b. Personal Area Networks c. Bluetooth d. MiFi
Near-field Communication
What is the name of the device that of the physical device that interfaces computers with a local area network (LAN)? a. Network Interface Card (NIC) b. Transmission Control Protocol (TCP) c. Internet Service Provider (ISP) d. Peer-to-peer Processing (PSP)
Network Interface Card (NIC)
Where can I host my ABP-3A and ABP-3B websites? a. Only on the U.Arizona.edu web server b. On any internet web server (e.g., iCloud or GoDaddy) c. On the submission link for the assignment on D2L d. On the Arizona.box.com, which also is a backup for your website
Only on the U.Arizona.edu web server
What name is used to describe results found when a search engine algorithm analyzes all the pages across the web in an unbiased way and reports the pages considered to contain the most relevant information for your search terms? a. Adword b. Organic c. Promoted d. Sponsored
Organic
Which type of website file contains software that's executed on the host before sending the results to the browser? a. PHP b. HTML c. JPG d. JavaScript
PHP
What term does Google use to describe how important a website is based upon counting the number and quality of links to a page, using the underlying assumption is that more important websites are likely to receive more links from other websites? a. Conversion rate b. Keyword density c. Page rank d. Website ROI
Page rank
Which of the POUR principles focuses on concept that web accessibility is based upon the assumption that people need to be able to input the information into their brain so that they can process it? a. Perceivable b. Operable c. Understandable d. Robust
Perceivable
What is an affordance? a. Being able to pay for something b. Physical property of an object that shows functionality c. How well the user likes the interface d. Safety of users and of data
Physical property of an object that shows functionality
In the assigned reading on accessibility, the authors note that while WCAG 1.0 focused on the techniques for accomplishing accessibility, the WCAG 2.0 focused on what? a. Principles of accessibilities b. Strategies to avoi lawsuits c. Economics of accessibility d. Designing tactile maps of websites
Principles of accessibilities
The Transmission Control Packet (TCP) address all of the following issues related to the transmission of data using packets, EXCEPT:
Privacy for user's message content
Since cell phones are "uniquely personal," the use of passive geolocation has raised what concern among users of mobile commerce?
Privacy of personal information
_________________ clouds are the most secure because they can be placed behind an organization's firewall.
Private
____________________ clouds are proprietary data centers that integrate servers, storage, networks, data, and applications.
Private
What term is used to describe the original consensus algorithm in a Blockchain network that is used to confirm transactions and produce new blocks to the chain?
Proof-of-Work
What term is used to describe the chronology of the ownership, custody or location of a historical object?
Provenance
Learning that users access program pages directly from search, not by navigating through the main Eller home page, supports which of the following information architecture decisions?
Provide "lanes" for secondary audiences
The old accounting maxim of "promise low" and "deliver high" is related what costing and budget concept? a. Prudence b. Accruals c. Consistency d. Variance
Prudence
Parking garage passes and access control on employee ID badges are examples of: a. Bluetooth b. LEO c. RFID D. 4G/cellular
RFID
What technology has been used for such diverse applications as healthcare, tracking lost pets, and toll collecting on highways? a. SCOR b. RFID c. MRP-II d. Infrared e. CFAR
RFID
What loT technology discussed in class could be used to identify shoppers and allow products to "introduce" (recommend) themselves to a shopper? a. RFID Tags b. Geotagging c. Product Metadata d. Crowdsourcing e. Folksonomies
RFID Tags
Which of the following technology would *not* require line-of-sight scanning?
RFID tags
What technology uses radio-frequency one-way communication path to allow objects to identify themselves by transmitting information stored in the object?
Radio Frequency Identification
Industry analytsts expect that 5th generation networks will be defined by three characteristics over 4th generation cellular networks. Which of the following would is not one of the expected changes? a. Reduced signal attenuation b. Improved transmission rates c. Low latency d. Reduced power consumption
Reduced signal attenuation
Tracking what products are delivered to users, and when, is a form of what?
Release Control
Tracking what products are delivered to users, and when, is a form of what? a. Release Control b. Acceptance Control c. Maintenance Control d. Scheduling Control
Release Control
What term was used to describe a website that can adapt to they type of device being used to access the website? a. Responsive b. Augmented c. Optimized d. Transformed e. Validated
Responsive
Google Analytics tracks the browser used to access a website. What term was used to describe a website that manages content based on the browser or device accessing the content? a. Responsive Web Design b. Content Management System c. Ephemeral Content Design d. Website Transformation Process
Responsive Web Design
What type of website could adapt to the multiple devices (PC, mobile, and tablet) that a user incorporates in their daily shopping habits?
Responsive web design
If your internet speed seems slow, before calling your ISP and complaining the very first thing you should do is a. Try uploading and downloading files with a stopwatch b. reboot your computer c. see if other computers in your house are also slow d. Run a speedtest against the ISP's speed test site
Run a speedtest against the ISP's speed test site
Paying Google to display marketing advertisements when a user searches for a specific Adword is most commonly associated with which of the following concepts? a. SEM b. SEO c. Organic d. Pagerank e. Hashtags
SEM
Keyword selection and density, image alt tags, and links to content are mostly commonly associated with which of the following concepts?
SEO
Keyword selection and density, image alt tags, and links to content are mostly commonly associated with which of the following concepts? a. SEO b. CPC c. SEM d. PPC e. ROI
SEO
Which of the following is NOT true?
SEO is almost Completely Controllable
_______________ is a customer-facing CRM application.
SFA
What type of hack occurs when a web form allows a database command to be entered that results in the database's information being compromised?
SQL Injection
Google Docs is an example of what type of service?
SaaS
With the __________ delivery model, cloud computing vendors provide software that is specific to their customer's requirements
SaaS
What term did we use to describe customer sale generated from a website lead (potential customer)?
Sales Conversion
In the Thoughtful Design video case, Don Norman explained cultural perceptions in design through the use of what common, everyday item?
Salt and pepper shakers
What is the purpose of a PERT chart?
Schedule and organize tasks
In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?
Scope
In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process? a. Alignment b. Feasibility c. Agility d. Scope e. Value
Scope
The guidelines for an Applied Business Project is an example of which of the triple constraints?
Scope
In the video case describing the TCP presented by Vint Cref, what analogy in the real world did he use to describe TCP?
Sending information taped to post cards
Bandwidth is the transmission capacity of a network, stated in bits per second. Which of the following "laws" we've discussed determines the maximum bandwidth (signaling rate) of a given type of communication media (e.g., copper cable, fiber optic, etc.)? a. Gilder's Law b. Metcalf's Law c. Moore's Law d. Shannon's Law
Shannon's Law
What is the name used to describe when a person visits a brick-and-mortar store only to check physical characteristics of a product but intends to purchase the product online? a. Showrooming b. Disintermediating c. Multiplexing d. Hybrid shopping
Showrooming
What is an example of something in the Integrated Application layer of the 4 Layer Model? a. GPS b. Data center c. Smart transport d. Search Engine
Smart transport
Dr. Patton discussed the Hacking Google Glasses video case in class and talked about what it could be a precursor to something else getting hacked in the future. What did he say might be the next thing hacked using the same technique?
Smart/Autonomous Cars
____________ CRM systems use social media technology and services to enable organizations to engage their customers in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent manner.
Social
Which of the following is used to conduct market research?
Social Intelligence
In the NASA project management video case, what did the speaker indicate was the greatest risk he faced in managing projects for NASA? a. Social and political risk b. Cost overruns c. Technology failures d. Lack of individuals with technical expertise
Social and political risk
Analog Data (Human Voice)
Sound waves, which vary continuously over time - Analog signals are measured in Hertz, or cycles per second (Hz)
What term is used to describe paid-for product ratings and reviews?
Sponsored reviews
Using the Internet of Things to increase the efficiency of a company's operations by allowing it to track, in real time, the movement of raw materials and parts through the manufacturing process to finished products delivered to the customer is related to what business function?
Supply chain management
In the assigned reading, the acronym SMART was suggested as a way to remember the characteristics needed when defining requirements. Which letter focused on the ability of the project team to prove that a requirement has been satisfied and delivered? a. S b. M c. A d. R e. T
T
What term is used to describe how telemedicine uses wireless transmission and receipt of data gathered from remote sensors to allow doctors can monitor patients and control medical equipment from a distance?
Telemetry
_______________ is the wireless transmission and receipt of data gathered from remote sensors.
Telemetry
What term is used to describe a user who common access with specific privileges to a shared software instance?
Tenant
________ is a system in which any object, natural or manmade, has a unique identity and is able to send and receive information over a network without human interaction.
The IoT
Bandwidth
The amount of information (data) that can be transmitted through a communications channel - Faster frequency means faster transmission
In the video case about Transmission Control Protocol (TCP), Vint Cerf described TCP using an analogy of the sending postcard through the US postal system. Which of the following was not an issue discussed in the case study? a. The cost of sending the packets making up a message b. That packets could arrive out of sequence c. That packets could be lost during transmission d. That the sender would know when to retransmit packets based on receiving a message from the receiver
The cost of sending the packets making up a message
Which of the following would *NOT* be a characteristic of a blockchain data store: a. The data store is managed as a single database using cloud technology b. Uses cryptography and digital signatures to prove identity, authenticity and enforce read/write access rights c. It is always unencrypted to provide complete transparency to users
The data store is managed as a single database using cloud technology
From Don Norman's perspective, what fatal flaw does the BMW iDrive (which he descibed as a well thought out, very logical, and sensible device) have with respect its human interface? a. The iDrive did not have a hierarchical menu structure b. The iDrive destroyed spatiality c. The iDrive used a confusing set of control knobs d. The iDrive only controlled the driving-related functions
The iDrive destroyed spatiality
In the assigned reading Don Norman noted two critical issues with the original BMW iDrive design: the design failed to provide a good conceptual model (a story) and also what other problem? a. The iDrive destroyed spatiality b. The iDrive was not accessible c. The iDrive provided false affordances d. The iDrive was ergonomically difficult to use
The iDrive destroyed spatiality
Applications such as "find a friend" (FourSquare), driving directions (Smartrek), roadside assistance (OnStar), and fleet management (UPS and FedEx) are all examples of services that have been enhanced by knowing what? a. The identity of the requester b. The time the request was made c. The age of the requester d. The location of the requester e. The number of people making requests
The location of the requester
Class 30 Video Case: Telecommunications History Why did you used to see operators switching things on those old circuit boards.
The old telephones were literally an continuous copper circuit between each phone. The operator would literally connect you That is why long distance connections were so expensive.
Developed by the US Navy, a PERT (Program Evaluation Review Technique) chart would help a project manager understand what aspect of a project? a. Whether the major project milestones are being completed on budget b. Individual work assignments for persons assigned to the project c. The project milestones and the order they are scheduled to be completed d. Whether project tasks have been organized in the most efficient order e. The quality of the work performed during each major project milestone
The project milestones and the order they are scheduled to be completed
Assume you need to put a sign that says "PUSH" on a door handle to explain the correct way to operate the door. The "PUSH" sign helps a user understand what aspect of usability? a. The sign explains a perceptible affordance b. The sign explains a correct rejection c. The sign explains a hidden affordance d. The sign explains a false affordance e. The sign explains a consistent affordance
The sign explains a false affordance
As I move farther away from campus, I notice that my UAWiFi connection gets progressively weaker. What factor will always cause this to occur? a. The signal strength is lost due to attenuation b. The signal is blocked by strong encryption c. The signal cannot be received due to interference d. The signal is blocked due to right-of-way restrictions
The signal strength is lost due attenuation
Which of these is not an advantage of an all-in-one router, switch, WiFi access point, and Modem a. They are easy to upgrade b. They are cheap to upgrade c. They have one management interface d. You don't have to worry about connecting different network equipment together
They are cheap to upgrade
Which of the following is NOT a major advantage of wireless devices to users?
They can be used to copy and pass on confidential information
What British Scientist invented the World Wide Web in 1989 while working at CERN (European Organization for Nuclear Research) in 1989?
Tim Berners-Lee
Which of these is NOT enumerated as a Motivation to Create Accessible Web Content? a. To improve the reliability of technical functionality (technology centered motivations) b. To improve the lives of people with disabilities (human-centered motivations) c. To capitalize on the a wider audience or consumer base (marketing or economic-centered motivations) d. To avoid lawsuits and/or bad press (public relations and punishment-centered motivations)
To improve the reliability of technical functionality (technology centered motivations)
Which of the information layers in the Internet of Things model focuses on the communication networks that connect the sensors that actually collect the data? a. Transmission Layer b. Generation Layer c. Processing Layer d. Application Layer e. Metadata Layer
Transmission Layer
What is the name of the criterion of intelligence where depends on the ability of a computer program to impersonate a human in a real-time written conversation with a human judge, sufficiently well that the judge is unable to distinguish reliably-- on the basis of conversational content alone-- between the program and a real human? a. Turing Test b. Augmented Reality c. Ephemeral content d. Content sharing
Turing Test
Select the answer below that orders the media correctly from the lowest to highest bandwith (data rates) a. Twisted pair, Coaxial Cable, Fiber-optic Cable b. Coaxial Cable, Twisted Pair, Fiber-optic Cable c. Fiber-optic Cable, Coaxial Cable, Twisted pair d. Coaxial Cable, Twisted pair, Fiber-optic Cable
Twisted pair, Coaxial Cable, Fiber-optic Cable
What term describes being able to access information and communication in almost any location?
Ubiquity
Which of the following is NOT a barrier to Wi-fi expansion?
Usability
What does it mean to use a "Saas" product?
Use provider's applications over a network
What is the most common mistake that increases page loading times?
Using huge images
Which of the following is NOT a listed technique to make websites mobile friendly?
Using tech like flash to enhance your websites capabilities
Common themes of a blockchain generally include everything but what?
Usually exists over a client-server network
Similar to trends in computing hardware, what is the trend for wireless network hardware? a. Virtualization and merging with the cloud b. Interference and attenuation are being eliminated c. Less, but bigger Network antennas d. Putting networks into chips e. Sensors that don't need batteries
Virtualization and merging with the cloud
The Internet is a ______________
WAN
Select the answer the correctly orders the types of computer networks in terms of area span of coverage from largest to smalles? a. WAN, MAN, LAN, PAN b. WAN, LAN, PAN, MAN c. PAN, LAN, MAN, WAN d. PAN, MAN, LAN, WAN
WAN, MAN, LAN, PAN
___________________ is the act of locating WLANs while driving around a city.
War driving
According to IT's About Business 9.3, _________ is a social reading platform and writing community in which authors post articles, stories, fiction, and poems, either online or through a mobile app.
Wattpad
If you are creating a template for a team, so each team member can work on a different section of the document, which is the most important thing to standardize before distributing the template?
What Styles will be used and When
New York, Dallas, Los Angeles
What is the correct order of switching sites for packet "P5" in the following routing diagram? a. New York, Dallas, Los Angeles b. New York, Atlanta, Los Angeles c. New York, Los Angeles d. New York, Chicago, Los Angeles
______________ is a medium-range wireless network.
Wi-Fi
If you are in Dreamweaver and you can't seem to edit your webpage what is most likely the problem?
You are in live view
__________ allows you to access the internet through a coaxial media previously used only for TV connections. a. Cable modem b. Dial-up modem c. ADSL Modem d. SONET Modem
a. Cable modem
In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does ".edu" define? a. Domain b. Browser c. Protocol d. Resource e. Server
a. Domain
In a packet-switched data communication network, which of the following is true: a. Packets can be lost or become corrupted between the sender and receiver b. All packets from a sender follow the same path through the network to the receiver c. All packets always follow the shortest path (fewest hops) through the network d. All packets from a sender always arrive at the receiver in the same order they were sent e. The path packets follow in the network can never be changed if a data link fails
a. Packets can be lost or become corrupted between the sender and receiver
What term is used to describe a physical interface between peripheral devices and the computer? a. Port b. Session c. App d. Signal
a. Port
In the URL (Uniform Resource Locator) "http://www.arizona.edu", what does "http://" define? a. Protocol b. Browser c. Domain d. Resource e. Server
a. Protocol
In the video case describing the TCP (Transmission Control Protocol) presented by Vint Cref, what common problem did his analogy using the postal service to email a page from a book have with sending TCP packets? a. The message might get lost and not delivered b. The message might get changed in route c. The message might not get sent d. The message might be illegible e. The message might be in the wrong language
a. The message might get lost and not delivered
What common function do "HTTP", "TCP" and "IP" share? a. They all define internet-based protocols b. They all are website domains c. They all are data encryption methods d. They are abbreviations for physical media e. They are common computer viruses
a. They all define internet-based protocols
Businesses like to use Virtual Private Networks for every reason except? a. Virtual networks are faster than ordinary internet connections b. They have no control over the path data takes between business sites c. Data from web-browsers may not be encrypted d. Data from applications other than web browsers may not be encrypted e. Virtual networks are cheaper than leased lines
a. Virtual networks are faster than ordinary internet connections
Signals used to send messages can be _______ or digital. a. analog b. discrete c. rotary d. binary
a. analog
What type of guided media uses light for signaling? a. fiber optics b. twisted pair c. coaxial cable d. open wire
a. fiber optics
What is the correct filename to use for your ABP-3B website? a. index.html b. abp3a.html c. website.html d. public.html e. home.html
a. index.html
Many experts believe ____________ is the solution to the challenge of making money from social networking sites and social commerce sites.
advertising
Customers _____________________ because of Web 2.0. a. are less empowered b. are more empowered c. have seen no difference d. are generally confused
are more empowered
When displaying a webpage, such as http://www.u.arizona.edu/~wilbur, what is the name of the directory the web browser will check in the "wilbur" account for the "index.html" website? a. The "home" directory b. The "public_html" directory c. The "www" directory d. The "wilbur" directory
b. The "public_html" directory
What is considered to be the high-capacity transmission core of the Internet structure? a. NAP b. Tier 1 ISP c. Tier 3 ISP d. LAN
b. Tier 1 ISP
RFID was developed to replace _______
bar codes
What is NOT an advantage of digital transmission? a. Produces fewer errors b. Permits higher maximum transmission rates c. Harder to encrypt d. Simpler to integrate voice, video, and data
c. Harder to encrypt
Google's main business reason for installing fiber in select US cities is to _______. a. begin competing with the cable distribution giants b. bring the internet to rural areas c. generate more web traffic, which generates more ad revenue for them d. give people an option other than the telecommunications companies who control existing cable networks
c. generate more web traffic, which generates more ad revenue for them
A _____________ system tracks all communications between the company and the customer, the purpose of each communication, and any necessary follow-up.
contact management
According to IT's About Business 6.2, the main drawback to Google Fiber for Google is ______________
cost
The Internet backbone is a ____________ network
fiber-optic
Operational CRM systems support __________ -office business processes or processes that ___________
front: directly interact with the customers
What is the correct filename for your ABP-3A website? a. index.html b. Index.html c. index.www d. INDEX.HTML
index.html
The three security challenges of wireless communication are confidentiality, accessibility, and __________. a. importance b. Internet c. integrity d. incorporation
integrity
The web _______________ the same thing as the internet
is not
If everything stops working and connecting to the internet, and you have no idea what to do, the first thing you should try is? a. powering the modem and router off then on again b. rebooting your computer c. Rebooting your television d. Rebooting everything
powering the modem and router off then on again
What is the name of the directory where the files for your websites for ABP-3A and ABP-3B will be stored on the U.Arizona.Edu web server? a. public__html b. public.html c. index__html d. www_html
public__html
Remote job entry was initially enabled by converting from _________.
stand-alone mainframes to mainframe and dumb terminals
Codec (coder/decoder)
used when analog data is sent via digital transmission (analog to digital)
Modem (Modulator-Demodulator)
used when digital data is sent as an analog transmission (digital to analog)