MISY chapter 2
When considering the 5-steps of the order-to-delivery business process, manufacturing goods are included in which of the following?
Step 3 - Operations management
How does a DSS typically differ from an EIS?
EIS requires data from external sources to support unstructured decisions where a DSS typically uses internal sources to support semistructured decisions
The structure of a typical organization is similar to a pyramid, with different levels that require one consistent type of information to assist with all managerial decision making.
False
What is an optimizing system that can find and evaluate solutions with many more possibilities, faster and more thoroughly than a human?
Genetic algorithm
What is a representation of information in a graphic format designed to make the data easily understandable at a glance?
Infographic
What are the crucial steps companies perform to achieve their goals and objectives and implement their strategies?
KPI
What are measurements that evaluate results to determine whether a project is meeting its goals?
Metrics
What are the three primary types of management information systems available to support decision making across the company levels?
Transaction Processing Systems, Decision Support Systems, Executive Information Systems
An algorithm refers to a set of instructions that completes a task.
True
At the operational level employees develop, control, and maintain core business activities required to run the day-to-day operations.
True
Which of the following are the four common types of effectiveness MIS metrics?
Which of the following are the four common types of effectiveness MIS metrics?
Changing business processes with MIS outlines how to improve the three levels of business processes which include operational, managerial, and strategic. From operational to strategic, what are the three major improvement strategies that the author describes?
Automation - streamlining - reengineering
What is represented by arrows in a business process model?
BPMN Flow
Which of the following should a business follow for success?
Business processes should drive technology choices
