mix question 6

A manufacturer claims that a certain board supports DDR2 800, but the computer will only post with DDR2 667. Which of the following needs to be performed? A. Flash BIOS B. Change boot order C. Change multiplier D. Set date/time

A

The Intel i3 processors have which of the following number of cores? A. 2 B. 3 C. 4 D. 6

A

Which of the following types of cable should be used to prevent toxic smoke and spreading of fire? A. Plenum B. Fiber C. Shielded Twisted pair D. CAT6

A

A technician is installing a PCIe wireless card on Joe's, a customer, desktop computer. While the technician works, Joe watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO). A. Follow up with Joe at a later date to verify satisfaction B. Request that Joe not monitor the work C. Be culturally sensitive D. Provide proper documentation on the services provided E. Take a break so that Joe can go back to work

A D

A technician is tasked with building a virtualization workstation. Which of the following are the MOST critical requirements? (Select TWO). A. CPU B. High-end GPU C. SSD D. RAM E. Liquid cooling F. Dual monitors

A D

A 2,000 line per minute parallel impact printer is being installed in a room that is 100 feet (30.48 meters) from the print server. Once connected it does not print reliably. Which of the following is the cause? A. The cable was installed next to florescent lighting. B. The cable length has exceeded the limit of the standard. C. The printer should have been a USB model. D. The printer I/O logic is faulty and must be replaced.

B

Which of the following expansion slots would be MOST commonly used to add peripheral devices onto laptops? A. SD Card Slot B. PCMCIA C. DIMM D. SODIMM

B

Which of the following is the physical width of a laptop hard drive in inches? A. 2.1 B. 2.5 C. 2.8 D. 3.5

B

Which of the following video interfaces uses the smallest footprint to connect multiple monitors given compatible hardware? A. VGA B. DisplayPort C. HDMI D. DVI

B

Which of the following would be important considerations when building a home theater PC? (Select TWO). A. High-end cooling B. HDMI output C. Raid array D. Dual monitor outputs E. ITX form factor

B E

A technician is building a new workstation for a user that will be performing 3D video rendering. Which of the following is MOST likely a requirement for this workstation? (Select TWO). A. Gigabit Network Access B. Specialized Video Card C. HDMI Output D. Additional USB 3.0 Ports E. Liquid Cooling F. High Capacity Hard drive

B F

A new high security printer is being installed at a small office, with the requirement that only connectivity over direct line of sight be allowed. Which of the following technologies would BEST achieve this goal? A. FireWire B. Bluetooth C. Infrared D. 802.11n

C

A printer is having constant paper jams at both input trays. The printer was operating normally this morning. Which of the following is the FIRST thing that should be performed to troubleshoot the problem? A. Clean all of the printer rollers with alcohol. B. Replace the rollers in the printer. C. Replace the paper with new stock. D. Remove and clean the print heads.

C

Which of the following CPU features allows the operating system to see a core as dual processors? A. Dual memory channel B. 64-bit support C. Hyperthreading D. Integrated GPU

C

Which of the following types of memory is PC3-8500? A. DDR B. DDR2 C. DDR3 D. RAMBUS

C

A cellular mobile hot-spot would create which of the following network types? A. MAN B. LAN C. WAN D. PAN

D

Ann, a technician, is tasked with building a workstation that can host multiple virtual environments. Which of the following is the MOST important component for this type of build? A. Specialized audio and video cards B. HTPC compact form factor C. High-end cooling D. Dual monitors E. Multiple CPU cores

E

A local low broadcast television station has asked Ann, a technician, to build a computer that can be used to create commercials. Which of the following should she consider FIRST? A. High-end graphics card B. Surround sound capable sound C. TV tuner D. Water cooled CPU

A

A technician is dispatched to repair a malware infection on a laptop. The user appears agitated and uneasy about the technician working on the computer without supervision. Once the malware is mitigated the technician discovers a hidden folder containing inappropriate materials. Which of the following would the technician do FIRST? A. Report the findings through the proper channels B. Browse the images to see if any illegal activity is occurring C. Contact the company's security department D. Copy all images on an external device as evidence

A

A technician is tasked with adding an expansion card to connect an external device. Which of the following expansion cards would provide the FASTEST data transfer speeds? A. IEEE 1394 B. USB 2.0 C. RS-232 D. EIDE

A

A user is looking to have a home theater PC built. Which of the following components should a technician include in this build? A. TV tuner card B. Video card with dual monitor output C. USB 3.0 card D. PCIe RAID controller

A

Which of the following laptop components can be replaced without having to power off the machine? A. Battery B. CPU C. Hard Drive D. Keyboard

A

Which of the following memory types is normally associated with the RAM in a desktop PC? A. Non-ECC B. ROM C. SODIMM D. ECC

A

A customer, Joe, has a corporate laptop that his teenage son used over the weekend. He thinks the laptop now has illegal material because of strange websites on his browser's home page. Joe brings the laptop to the repair center. Which of the following should the technician do FIRST? A. Determine chain of custody B. Report through proper channels C. Be culturally sensitive D. Avoid being judgmental

B

A department's multifunction printer just had a maintenance kit installed. When Joe prints the first page after maintenance is performed, the page has random spots and blotches on the front and back. Which of the following actions would BEST solve this? A. Reset the printer's maintenance kit level. B. Run a cleaning page through the printer. C. Replace the toner cartridge. D. Run the printer calibration utility.

B

A multi-form impact printer is having print smearing issues and jams frequently. Which of the following should a technician do FIRST to fix both issues? A. Clean the print head B. Replace the print head C. Replace the ribbon D. Replace the paper

B

A network cable used to connect two computers directly together without an additional network device is commonly referred to as which of the following? A. Straight-through B. Crossover C. Plenum D. RG-59

B

A technician is advised that a laptop battery is no longer charging. Which of the following is the BEST way to begin diagnostic testing for a battery? A. Unplug the power supply from the laptop. B. Reboot into the BIOS. C. Test the battery with a multimeter. D. Remove the battery and run on AC power.

B

A technician needs to install a new optical drive into a computer for use as a home entertainment system. The user wants to be able to watch movies with the highest definition possible by inserting the media into the newly installed drive. Which of the following optical drives should the technician install? A. CD-RW B. BD-ROM C. CD-ROM D. DVD-ROM

B

A technician needs to verify a set of patch cables in inventory are working properly. Which of the following tools should the technician use? A. Multimeter B. Cable tester C. Toner probe D. Crimper

B

A technician receives a maintenance kit in the mail for a printer. The maintenance kit contains a fuser, a pickup roller, and four paper rollers. Into which of the following types of printers should this maintenance kit be installed? A. Impact B. Laser C. Thermal D. Inkjet

B

Ann, a user, has requested help to choose a new workstation for her design business. Which of the following would be the MOST important feature of a new workstation? A. FireWire adapter card B. High performance graphics card C. Surround sound audio card D. USB 3.0 port

B

Replacing which of the following laptop components may also replace the power inverter board? A. PCMCIA slot B. LCD screen C. Hard drive D. WLAN card

B

Two computers in a SOHO would like to use the same printer. Which of the following would be the LEAST expensive way of accomplishing this with an existing printer already attached to one of the computers? A. Install an Ethernet hardware print server B. Configure Printer Sharing settings C. Directly connect both computers to the printer D. Install wireless cards in the computers

B

When building a PC, which of the following is MOST critical to ensure efficient cooling of the CPU? A. Size of the processor heatsink B. Use of thermal paste C. Number of cabinet fans D. Installing a liquid cooling system

B

Which of the following connector types is MOST likely to be used with fiber connections? A. RJ-45 B. SC C. USB D. RG-9

B

A technician installing hard drives into a computer needs to set jumpers on the drives to master and slave. Which of the following types of drives is the technician installing? A. USB B. SATA C. EIDE D. SCSI

C

A technician installs a secondary hard drive on a PC. The new drive does not show up in the operating system or the BIOS; only the primary is listed. The technician verified that the drive has been connected properly. Which of the following should the technician do to make the drive available to the system? A. Remove the CMOS battery to clear the BIOS settings B. Move the cable on the motherboard to a different port C. Move the jumper on the secondary drive off of master D. Enable the S.M.A.R.T. setting in the BIOS

C

A technician installs three hard drives into a computer. The user would like the drives configured such that the RAID array has the best write performance and if one of the drives were to fail the user would still have a fully operational PC. Which of the following RAID types should the technician configure? A. 0 B. 1 C. 5 D. 10

C

A technician needs to install a new printer to a computer in a SOHO environment. The technician wants the printer connection to have the FASTEST speed. Which of the following types of connectors should the new printer have? A. Parallel B. FireWire 400 C. USB 2.0 D. DB-9

C

A technician needs to move servers from the storage room. When it comes to personal safety, which of the following should be performed? A. Use a forklift B. Use the buddy system C. Use proper lifting techniques D. Use proper weight limitations

C

A technician working for a SOHO recently installed a computer tower inside a cabinet. Users report the computer often shuts down due to overheating. Which of the following environmental impacts should have been considered before determining the location of the computer tower to have avoided the overheating issue? A. Humidity B. MSDS chemicals C. Proper ventilation D. Electromagnetic interference

C

DB-9 connectors are attached to which of the following cable types? A. HDMI B. SCSI C. Serial D. Parallel

C

Joe, a technician, is asked to replace the LCD panel portion of a laptop screen. Upon removing the outside cover, Joe finds loose wires surrounding the LCD panel. Which of the following is the MOST likely purpose of these wires? A. Reduces EMI for a clearer video picture B. Wiring for an a Bluetooth adapter C. Antennas for the wireless network card D. Connections for a high performance video card

C

The boot process of a laptop is slow and often displays "no operating system found". Which of the following would BEST solve these problems? A. Ensure MBR is properly formatted. B. Disable CD/DVD from boot options. C. Place HDD on top of boot options. D. Remove any external USB drives during boot.

C

The wires that run along the side of an LCD panel in the display of a laptop are used for which of the following functions? A. Prevent EMI from nearby electronics B. Install additional backlights for the display C. Wireless network card antenna leads D. Connections for memory card reader in the display

C

Which of the following cable types has extra shielding built into the cable to guard against EMI? A. UTP B. Multimode C. STP D. Single-mode

C

Which of the following cable types is used to prevent exposure to toxins in the event of a fire? A. CAT6 B. RG-59 C. Plenum D. PVC

C

Which of the following describes pairing multiple sticks of RAM to increase performance? A. Hypertransport B. Hyperthreading C. Multi-channel D. Double-sided

C

Which of the following laptop display types MOST often has the thinnest profile? A. LCD B. LED C. OLED D. Plasma

C

Which of the following printer components is responsible for flipping the paper over to allow printing on both sides? A. Fusing assembly B. Image transfer assembly C. Duplexing assembly D. Paper registration assembly

C

Which of the following protocols would be BEST used to access the command line interface of a router securely? A. TELNET B. HTTP C. SSH D. SFTP

C

Which of the following settings for a serial port expansion card is the default for MOST external modems? A. 6, Yes, 0 B. 6, None, 1 C. 8, None, 1 D. 8, Yes, 0

C

When designing a gaming computer based upon dual video cards, which of the following two components will need to be chosen to specifically support a dual video adapter configuration? (Select TWO). A. DDR Memory B. Dual Channel Memory C. Power supply D. RAID 5 configuration E. Motherboard

C E

Which of the following cable types should be used for analog telephony in a fire safety zone where EMI is known to be high? (Select TWO). A. Plenum Single-mode Fiber B. Plenum Multimode Fiber C. Plenum CAT5e D. PVC CAT6 E. PVC Multimode Fiber F. Plenum STP CAT3

C F

A Bluetooth printer has been installed. Which of the following MUST be performed to allow users to print from a mobile device? A. Enable MAC filtering B. Configure print queue C. Set static IPs D. Device pairing

D

A Pentium 4 PC has a dead power supply. This power supply has a characteristic that must be found in the replacement power supply. Which of the following describes this characteristic? A. The new supply must have a 20 pin Molex cable. B. The supply must have the same size cooling fan. C. The new supply must have a 6 pin Molex cable. D. The supply must have a 4 pin Molex cable.

D

A network impact printer functions yet is not printing any characters. It was working before a user visited the printer. Which of the following is the MOST likely cause? A. The user changed the printer baud rate. B. The user set the printer offline. C. The user replaced the paper incorrectly. D. The user replaced the ribbon incorrectly.

D

A technician has been asked by Joe, an end user, to select a new monitor for his desk. Due to desk size, Joe needs the thinnest monitor possible. Which of the following monitor types would BEST suit his needs? A. Plasma B. CRT C. DLP D. OLED E. LCD

D

A technician is asked to install a PC for Anne, a new user. Anne will be performing all of her work on a remote server. Which of the following will MINIMIZE local resource utilization? A. Thick Client B. CAD Workstation C. Virtualization Workstation D. Thin Client

D

A technician recently replaced Joe's monitor. Now Joe states he cannot read the text below his desktop icons. Which of the following should the technician adjust? A. Contrast B. Refresh rate C. Brightness D. Resolution

D

A user has been reported for storing prohibited material on a company owned PC. The accused user is notified and an investigation is launched. However, no evidence is found and it is believed that the user was able to delete all relevant evidence. Which of the following would prevent this from happening in the future? A. Change documentation B. Chain of Custody C. Automatic notifications for complaints D. Data preservation

D

A user has installed video editing software and hardware on a Windows PC. The PC met the minimum requirements of the hardware. The editing program loads very slowly and takes a very long time to render large files. Which of the following will MOST likely resolve this issue? A. More memory and a reformatting of the hard disk are needed. B. A second hard drive must be added and the Page file should be lowered. C. More memory is not needed; the Windows Page file should be increased. D. More memory and available hard disk space are needed.

D

Ann, a customer, calls and states she wants to buy a new desktop but she needs it to be as small as possible. Which of the following form factors should be recommended? A. Micro-ATX B. BTX C. ATX D. ITX

D

By default, which of the following ports is used for DNS? A. 21 B. 25 C. 50 D. 53

D

Joe wants to purchase a computer for use in his family's home theater and asks for advice. Which of the following should be the FIRST priority in Joe's new computer? A. Maximum RAM and CPU cores B. High-end cooling and very powerful fans C. High wattage power supply and large case D. Surround sound audio and HDMI output

D

Joe, a technician, is attempting to install a new printer on a Windows 7 Enterprise x86 machine. Upon inspection, Joe finds that he only has access to a 64-bit driver for the printer. Which of the following scenarios BEST describes the outcome of this situation? A. As long as the driver is signed, it should work with this version of Windows. B. As long as the driver is IA-64 compatible, it should work with this Windows version. C. Joe should install the driver using Windows Vista compatibility mode. D. A 32-bit driver will have to be found in order to install the printer.

D

Memory with built-in features to recover from errors is also known as: A. parity. B. SDRAM. C. DDR. D. ECC.

D

When connecting a PC to a high-definition TV, which of the following resolutions displays BEST on the device? A. 800x600 B. 1600x1080 C. 1900x1200 D. 1920x1080

D

Which of the following components is sometimes built into a laptop LCD panel? A. Battery B. SD Card Reader C. HDMI port D. Microphone

D

Which of the following encryption methods offers the highest level of security? A. WEP B. WPA-AES C. WPA-PSK D. WPA2

D

Which of the following laser printer components is often integrated into the toner cartridge? A. Image transfer assembly B. Paper registration assembly C. Fusing assembly D. Imaging drum

D

Which of the following network devices has the capability to provide power to devices attached to it? A. Repeater B. Access Point C. Hub D. Switch

D

Which of the following should be removed prior to replacing or upgrading memory in a laptop? A. Hard drive B. Optical drive C. Wireless card D. Battery

D

Which of the following would be a typical use for a KVM? A. Archiving network data B. Networking several PCs C. Providing network printer sharing D. Sharing peripherals among several PCs

D