Module 3

Why might a company not want to investigate reports of misconduct? a. an investigation is often time-consuming and expensive b. companies want to avoid hiring an ethics officer c. investigating would convict with the firm's code of conduct d. leaders would rather have the report analyzed by legal authorities e. to maintain a positive reputation

a. an investigation is often time-consuming and expensive

What is a characteristic of an ethical leader? a. they have a passion to do the right thing b. they consider customers to be the most important stakeholder c. they micro-manage every fact of a company's operations d. they make all of the company's ethical decisions e. they consider performance to be the most important factor

a. they have a passion to do the right thing

What is a necessary component of an ethical corporate culture? a. an ethics program b. a socially dominant leader c. exacting management d. elimination of counter disciplinary procedures e. rewards for financial performance

a. an ethics program

While these leaders do not necessarily commit misconduct, they care little for ethics in the company. a. integrative leaders b. apathetic leaders c. immoral leaders d. authentic leaders e. caring leaders

b. apathetic leaders

Countrywide Financial did not appear to care for employee's well - being or the long -term well being of the firm. It can best be described as having a(n) _______________ culture. a. exacting b. coercive c. apathetic d. integrative e. caring

c. apathetic

What is the purpose of a code of ethics? a. it allows employees to integrate their values into the organizational culture b. it allows employees to discipline their co-workers for inappropriate conduct c. it provides instructions on how to handle every ethical dilemma in the industry d. it provides a way for employees to defend themselves against misconduct accusations e. it provides guidelines to help employees recognize and resolve ethical issues

e. it provides guidelines to help employees recognize and resolve ethical issues

Principles, values, ___________, and ___________ form an organizational culture. a. ethics codes; ethics training b. policies; ethics programs c. hotness; continuous improvement d. artifacts; ethical codes e. norms; artifacts

e. norms; artifacts

Describe leader-follower congruence. a. the ability to identify and work with the leader to achieve common ethical objectives b. when followers are forced to follow an organizational leader c. the power to provide rewards or punish unethical behavior d. the legitimate authority an ethical leader wields over his or her employees e. the ability of followers to become as powerful as the leader

a. the ability to identify and work with the leader to achieve common ethical objectives

An ethics officer can do little good without ____________________. a. a global supplier code of conduct b. formal approval by government officials c. a culture that stresses high performance d. high compensation and adequate training e. support from top management and board members

e. support from top management and board members

As a company that places employee well-being over company performance, Zappos displays a _________ culture. a. apathetic b. caring c. integrative d. exacting e. coercive

b. caring

While _______ cultures do not necessarily ignore employee well-being, they tend to emphasize company performance first. a. integrative b. coercive c. exacting d. caring e. apathetic

c. exacting

This approach emphasizes obedience to legal requirements. a. integrity-based approach b. apathetic approach c. values-based approach d. caring approach e. compliance-bashed approach

e. compliance-bashed approach

In this section, _________________ was identified as the best way to identify misconduct in an organization. a. assigning employees to spy on each other b. sifting through employee emails c. tapping employee phone lines d. installing hidden video cameras e. employee reporting

e. employee reporting

Why are hotlines useful in a firm? a. because they are useful for punishing reporters of misconduct b. because they allow the caller to remain anonymous c. because the firm doesn't have an open-door policy d. because most managers are not willing to listen to employees e. because they are the most direct way to report misconduct

b. because they allow the caller to remain anonymous

Which statement best describes codes of ethics? a. ethical values that an employee must follow b. formal statements describing what an organization expects of its employees c. behavioral expectations that dictate appropriate behavior d. certification that all company documentation is accurate e. legal documents that specify a detailed list of regulation

b. formal statements describing what an organization expects of its employees

Why is shared leadership important? a. it prevents the firm from hiring employees with bad character b. it establishes checks and balances on every member of the organization c. it removes some of the responsibility of board members d. it empowers leaders to make ethical decisions e. it keeps leaders from corrupting employees

b. it establishes checks and balances on every member of the organization

Describe the purpose of ethics training. a. it is a formal document that provides guidelines to help employees resolve ethical issues b. it provides employees with the chance to become ethics officers c. it allows employees to prepare themselves for issues they might encounter in the workplace d. to provide a system of reporting for employees e. to gain support from key stakeholders

c. it allows employees to prepare themselves for issues they might encounter in the workplace

Core practices are ____________________________. a. those that are extremely enforced, such as laws and regulations b. voluntary boundaries that are established by management c. not legally mandated but are considered best practices of the industry d. an open communication environment in which managers help dealing with ethical issues e. selected by an organization and translated into norms

c. not legally mandated but are considered best practices of the industry

What is the definition of an ethics audit? a. an investigation into the ethical climate of the firm b. a program to help employees know how to act in ethical dilemmas c. a way of analyzing a firm's financial situation d. a review of your board of directors and top executives e. behavioral expectations that dictate appropriate behavior

a. an investigation into the ethical climate of the firm

Which of the following information does an ethics audit try to collect? a. employees' perception of the firm's ethical culture b. educational background of the firm's leaders c. personal ethics of employees d. productivity measurements of different employees e. financial performance tied to decision making

a. employees' perception of the firm's ethical culture