Module 6

What actions can teams take to aid in the ethical decision making process? a. collectively look for ethical solutions or alternatives b. have the final say on ethical decisions c. report on a team member's lack of performance contributions d. answer the public regarding ethical misconduct issues e. collectively determine whether an illegal activity should be addressed

a. collectively look for ethical solutions or alternatives

An effective ethics program should show _____________________. a. intolerance of misconduct b. that it pays for itself c. less of a relationship with compliance d. inflexibility toward change e. support for short-term profits

a. intolerance of misconduct

Ethical leaders should consider their employees to be _____________ in contributing to the firm's values. a. partners b. equal leaders c. supervisors d. followers e. detrimental

a. partners

Which statement about organizational ethical rule models is true? a. the influence of ethical role models is less important than codes of conduct b. co-workers can be ethical role models, especially when the manager is distant c. ethical role models always occupy position of superior authority d. lower-level employees cannot be ethical role models e. employees look up to managers they don't interact with on a daily basis

b. co-workers can be ethical role models, especially when the manager is distant

Which characteristic best describes a mixed-motive approach to handling conflict? a. compromising b. collaborating c. competing d. accommodating e. arguing

b. collaborating

What does an effective ethics program require? a. transactional leadership to control behavior of employees b. support from top management and frequent communication with employees c. obeying the existing laws and regulations d. a coercive corporate culture e. approval from secondary stakeholders

b. support from top management and frequent communication with employees

Which leadership style is likely to be ineffective at promoting ethical conduct? a. charismatic leadership b. transactional leadership c. coercive leadership d. authentic leadership e. transformational leadership

c. coercive leadership

Which of the following statements is true regarding organizational conflict? a. organizational conflicts indicate that the firm is unethical b. a zero-sum approach to conflict is the most beneficial c. conflict provide an opportunity to listen to the other party's viewpoints d. conflicts are rarely beneficial in the workplace e. avoiding conflicts is the best path

c. conflict provide an opportunity to listen to the other party's viewpoints

What should an employee do after discovering illegal conduct? a. try to handle the situation internally b. immediately terminate all employees involved in the misconduct c. immediately report to your immediate supervisor d. transfer guilty employees to other positions e. begin to improve the firm's ethics program

c. immediately report to your immediate supervisor

What is the first step toward making an ethical decision? a. solving the ethical issue b. considering alternatives c. listening to both sides of a conflict d. identifying the ethical issue e. reporting the ethical issue

d. identifying the ethical issue

According to most companies' ethical codes, what happens to whistle blowers if their reportings are wrong? a. they are looked upon with suspicion b. they are severely reprimanded c. they are terminated d. they do not face retaliation for good faith reporting e. they are promoted for speaking up

d. they do not face retaliation for good faith reporting

Which of the following is an important part of an organizational culture? a. individual beliefs b. moral philosophies c. economic conditions d. values e. regulations

d. values

How should ethical leaders manage their employees? a. meet all of their employees' needs b. micromanage their employees' activities c. increase penalties for employee mistakes d. view them as subordinates with little competence e. demonstrate ethical values through role modeling

e. demonstrate ethical values through role modeling

What does external whistle blowing often indicate about. firm's corporate culture? a. it has ethical leadership b. it is performing poorly financially c. it is supportive of employee dissent d. it has effective internal reporting mechanisms e. internal reporting is perceived to be ineffective

e. internal reporting is perceived to be ineffective

Why would organizations prefer that employees provide their personal information when making reports? a. the organization can retaliate against the employees b. legally, its impossible to take action without identifying the parties involved c. so that board members can know of the level and nature of the accusations d. the accused party needs to know who made the report e. it is easier to handle a conflict situation when all parties have been identified

e. it is easier to handle a conflict situation when all parties have been identified

What should an ethical leader do in managing an ethical dilemma? a. find a solution that will offer positive benefits to all stakeholders involved b. minimize the dilemma so that stakeholders won't understand its significance c. coordinate all decision making with the board of directors d. discipline the stakeholders involved in the ethical dilemma e. select the most desirable path in a situation in which no decision is optimal

e. select the most desirable path in a situation in which no decision is optimal

Why is external whistle blowing a serious decision? a. whistle blowing is toxic to a firm's ethical culture b. regulators view whistle blowers negatively c. whistle blowers will be fired for going outside with their concerns d. whistle blowing destroys an organization's ethics program e. whistle blowers have been fired for reporting

e. whistle blowers have been fired for reporting

As a lower-level employee, how might you be able to ethically influence new hires? a. you can become the new hire's immediate boss or supervisor b. you can take charge of developing the firm's ethical code c. you can teach the employee to pursue success d. you can point out the employee's unethical behavior e. you can communicate organizational principles and values

e. you can communicate organizational principles and values

What do all effective ethical leaders share in common? a. good communication skills b. commitment to maximize profitability at all costs c. leadership styles d. types of reward systems e. perfect performance records

a. good communication skills

What is one of the disadvantages higher-level executives face when overseeing an ethical climate of the organization? a. their inability to control employees b. their negative relationships with employees c. their inability to make all of the key organizational decisions d. their lack of power in the organization e. their tendency to be socially isolated from employees

e. their tendency to be socially isolated from employees