Module 9 Knowledge Check (FINAL)
Which of the following questions is okay for an interviewer to ask a job applicant? a. "What religious holidays do you observe?" b. "Have you ever been arrested?" c. "Do you have any physical defects?" d. "What are your hobbies?" e. "Are you over 18 years of age?"
"Are you over 18 years of age?"
Which of the following is the most common type of training? a. Developmental training b. Classroom training c. Corporate university d. Social learning e. On-the-job training
Classroom training
Which of the following measure an applicant's thinking abilities? a. Physical ability tests b. 360-degree feedback c. Cognitive ability tests d. Online checks e. Personality tests
Cognitive ability tests
__________ is the first step in attracting an effective workforce. a. Choosing recruiting sources b. Human resource planning c. Selecting the candidate d. Applying the matching model e. Initiating change
Human resource planning
Which of the following statements about recruiting is true? a. Internal recruiting generates higher employee commitment than external recruiting. b. Internal recruiting is less costly than external recruiting but generates lower employee development. c. External recruiting generates higher employee satisfaction than internal recruiting. d. Internal recruiting is more costly than external recruiting. e. External recruiting offers no advantages over internal recruiting.
Internal recruiting generates higher employee commitment than external recruiting.
Which of the following practices do high-achieving young professionals consider most important to their career development? a. Support from senior management b. Mentoring c. Working on an inherited problem d. Being involved in high-stakes jobs e. Coaching
Being involved in high-stakes jobs
__________ provide(s) a way to "test-drive" a potential employee, as well as allow the potential employee to evaluate whether the job and the company make a good fit. a. Realistic job previews b. Social media c. Internships d. Internal recruiting e. External recruiting
Internships
Which of the following refers to learning informally from others by using social media tools, including mobile technologies, social media, wikis, and blogs? a. Shadowing b. Mentoring c. Guiding d. Social learning e. Apprenticeship
Social learning
Blayne is interviewing for an IT specialist position at a technology firm. His interviewer informs him that he will ask him a set of standardized questions that are being asked of every applicant interviewing for the same position. This can best be described as what type of interview? a. Panel b. Biographical c. Nondirective d. Structured e. Extreme
Structured
Which of the following is inappropriate to ask on an employment application? a. If the applicant is over 18 b. Where the applicant went to school c. Whether the applicant has any disabilities that might inhibit job performance d. If the applicant has ever been convicted of a crime e. The applicant's ancestry/ethnicity
The applicant's ancestry/ethnicity
Josephine would like to become part of an elite manager network at her company so she can get access to general and line-management experience to help her succeed within the company. However, she learns that the manager network is made up exclusively of men. This demonstrates which factor affecting women's careers? a. Ethnorelativism b. The glass wall c. The glass ceiling d. The female advantage e. The opt-out trend
The glass ceiling
an invisible barrier that exists for women and minorities that limits their upward mobility in organizations
The glass ceiling
FirstTrack, a fitness equipment manufacturer, has just purchased Runnerz Inc., a start-up company, for $15 million. FirstTrack plans to shut down Runnerz but retain over 75 percent of the staff. This is an example of: a. blind hiring. b. employer branding. c. start-up consolidation. d. acqui-hiring. e. fast track hiring.
acqui-hiring.
buying a start-up to get the talent
acqui-hiring.
Greene, Inc. requires that all managers undergo gender sensitivity training with the intent of eliminating gender stereotypes in the organization. This is an example of: a. equal employment opportunity. b. sexual harassment. c. cultural bias. d. affirmative action. e. employment-at-will.
affirmative action.
The value of __________ is to provide an inexpensive way to learn about pockets of dissatisfaction within the organization and hence find ways to reduce future turnover. a. a focus group b. a termination interview c. an employment test d. an exit interview e. performance appraisal
an exit interview
A(n) __________ is used for collecting information about an applicant's education, previous job experience, and other background characteristics. a. affirmative action form b. realistic job preview c. performance appraisal d. employment test e. application form
application form
While on a job interview at a university, Alyssa was asked to work with a rival applicant to determine 20 ways to identify the best employee for the position. This is an example of a(n) __________ interview. a. nondirective b. structured c. extreme d. panel e. biographical
extreme
Paying a woman less than a man for the same work is an example of: a. gender discrimination. b. stereotyping. c. prejudice. d. sexual harassment. e. ethnic discrimination.
gender discrimination.
Yuki recently accepted a job offer as a financial analyst for a large consulting company. On his first day at work, Edward, a senior analyst with many years of experience, says to Yuki, "Just watch what I do for a few days. I'll help you learn as you work." Yuki is receiving: a. a realistic job preview. b. social learning. c. on-the-job training. d. development. e. none of these.
on-the-job training.
The process of observing and assessing employees' performance, recording the assessment, and providing feedback to the employee is referred to as: a. social learning. b. classroom training. c. job analysis. d. performance appraisal. e. none of these.
performance appraisal
A personality test would assess all of the following characteristics of a job applicant except: a. agreeableness. b. reasoning abilities. c. emotional stability. d. creativity. e. openness to learning.
reasoning abilities.
In the __________ process, employers assess applicants' characteristics in an attempt to determine the "fit" between the job and applicant characteristics. a. recruiting b. development c. selection d. training e. orientation
selection
A recent Global Recruiting Trends Report by LinkedIn indicates that 39 percent of recruiters list __________ as their number-one long-lasting recruiting trend. a. Internet job boards b. employee referral programs c. social and professional networks d. employer branding e. job fairs
social and professional networks
One of the most dangerous performance evaluation errors is __________, which occurs when a rater places an employee into a class or category based on one or a few traits or characteristics. a. homogeneity b. the halo effect c. diversion d. leniency e. stereotyping
stereotyping
Bryan, who works in the human resource department, is interested in gathering data on the projected number of resignations and retirements over the next 10 years. He is most likely to perform which of the following activities? a. Welcoming new employees b. Human resource planning c. Downsizing d. Selecting an employment candidate e. Choosing a recruiting source
human resource planning
In utilizing the matching model of employee selection, the organization offers __________ and the employee offers __________. a. inducements; contributions b. ability; training c. contributions; meaningful work d. contributions; inducements e. commitment; rewards
inducements; contributions
An example of __________ is when current employees are given preference when a position opens in their organization. a. internal recruiting b. discrimination c. external recruiting d. nepotism e. cannibalizing
internal recruiting
At GoodSpeak Telecommunications, when managers have a job opening, they look first at the employees who are already in the company. Managers have found that this practice is less costly than other forms of recruiting, and employees are more committed to their jobs because of it. GoodSpeak Telecommunications is using: a. internal recruiting. b. job analysis. c. fast track hiring. d. realistic job previews. e. external recruiting.
internal recruiting
Sandra, a human resource manager at an advertising firm, is currently in the process of determining the value and worth of advertising executive positions within the agency. This is referred to as: a. wage and salary surveying. b. compensation. c. job analysis. d. job evaluation. e. incentive pay.
job evaluation.
process of determining the value or worth of jobs within an organization through an examination of job content
job evaluation.
A(n) __________ outlines the knowledge, skills, education, physical abilities, and other characteristics needed to perform a specific job adequately. a. job specification b. job description c. employment test d. realistic job preview e. application form
job specification
There is some evidence that the typical interview is __________ predictor of job performance. a. a very poor b. generally a good c. the most consistent d. an excellent e. not generally a good
not generally a good
The Family and Medical Leave Act requires employers to provide up to __________ unpaid leave for childbirth, adoption, or family emergencies.
12 weeks
Lucinda wanted to set up her team so that it would be highly creative and innovative. Which of the following teams is most likely to produce creative and innovative ideas? a. A team that is highly cohesive b. A team with large amounts of experience c. A team that has similarity of perspective d. A team with extensive training in how to handle the problem area e. A team with different backgrounds and skill sets
A team with different backgrounds and skill sets
Which of the following federal laws restricts mandatory retirement? a. Americans with Disabilities Act b. Civil Rights Act c. Vocational Rehabilitation Act d. Age Discrimination in Employment Act e. None of these
Age Discrimination in Employment Act
The __________ demands that "reasonable accommodations" be provided for the disabled to allow performance of duties. a. Vocational Rehabilitation Act b. Equal Pay Act c. Family and Medical Leave Act d. Civil Rights Act e. American with Disabilities Act
American with Disabilities Act
Which of the following is part of the new social contract for employees? a. Employability b. Routine jobs c. Job security d. Knowing e. A cog in the machine
Employability
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed TemperTool, his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training, and maintaining effective employees. In recruiting and selecting employees for the new positions, Gregory will apply which human resource management goal? a. Managing talent b. Controlling strategies c. Finding the right people d. Implementing strategies e. Maintaining an effective workforce
Finding the right people
The strategic approach to human resource management (HRM) recognizes key elements. Which of the following is not an ingredient in successful HRM? a. All managers are involved in managing human resources. b. Employees are viewed as assets. c. Human resource management is a matching process. d. Only top-line managers are predominantly human resource managers. e. All of these are examples of key ingredients in HRM.
Only top-line managers are predominantly human resource managers.
Which of the following means that an organization accommodates several subcultures? a. Geocentricism b. Ethnocentrism c. Monoculturalism d. Pluralism e. Ethnorelativism
Pluralism
Which of the following is not appropriate to ask on employee applications and during interviews? a. If the applicant has ever been convicted of a crime b. If the applicant has a legal right to work in the United States c. Prior work experience d. If the applicant is over 18 e. Race or color of skin
Race or color of skin
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed TemperTool, his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training, and maintaining effective employees. To select high-potential individuals for management positions, which of the following is the best selection device that Gregory could use? a. Physical ability tests b. Job application form c. Structured interview d. Online check e. Realistic job preview
Structured interview
A culture that accepts only one way of doing things and one set of values and beliefs is referred to as: a. pluralism. b. a monoculture. c. a preferred culture. d. a dominating culture. e. a primary culture.
a monoculture.
The __________ is developed from critical incidents relating to job performance. a. semantic differential rating scale b. unidimensional rating scale c. performance appraisal interview d. performance review ranking system e. behaviorally anchored rating scale
behaviorally anchored rating scale
The hiring of applicants based on criteria that are not job-related is called: a. employment-at-will. b. equal employment opportunity. c. affirmative action. d. discrimination. e. reverse discrimination.
discrimination.
Gregory Trout has just received a memo explaining that because of his department's success with the newly developed TemperTool, his request for three new employees has been approved. Gregory now faces the challenge of working with the areas of human resource management in recruiting, selecting, training, and maintaining effective employees. To determine a fair compensation for the employees, Gregory should: a. devise a wage and salary survey. b. use a performance review ranking system. c. use job evaluation techniques. d. give employment tests to the employees. e. conduct a job analysis.
use job evaluation techniques.