MOR 323 3.3

Memorial book (register book)

A book signed by those attending a visitation or service

Door badge

A crepe badge or floral design placed on the door indicating the death of an individual

Casket rack

A device upon which caskets are placed, one on top of the other, for display or storage

Casket spray

A floral arrangement which is designed to be placed on the top of a casket

Obituary

A news item of the death of a person, particularly a newspaper notice, containing a biographical sketch. Can appear in media other than newspapers such as online sources and service programs

Death notice

A newspaper item publicizing the death of a person and giving service details

Arrangement form

A printed form the funeral director uses in planning the details of a funeral service with the family or friends of the deceased

Arrangement room

A private room in the funeral home used specifically for the funeral director and the family to make funeral and financial arrangements

First viewing

A private time for the family to view the deceased before public visitation begins

Casket

A rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric (FTC); a case or receptacle in which human remains are placed for protection, practical utility, and a suitable memory picture; any bod or container of one or more parts in which a dead human body is placed prior to interment, entombment, or cremation which may or may not be permanently interred, entombed, or cremated with the dead human body remains

Casket selection room

A room in the funeral home in which caskets are placed for family viewing at the time of arrangements

Boutonniere

A single flower worn by an individual, usually on a lapel

Outer burial container

Any container designed for placement in the grave around the casket including containers commonly known as burial vaults, grave boxes and grave liners

Cash advance

Any item of service or merchandise described to a purchaser as a "cash advance," "accommodation," "cash disbursement," or similar term. A cash advance item is also any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf. Cash advance items may include, but are not limited to: cemetery or crematory services; pallbearers; public transportation; clergy honoria; flowers; musicians or singers; nurses; obituary notices; gratuities; and death certificates

Livery service

Automobile equipment made available for hire

Non-declinable expenses

Basic services is the only fee which the consumer cannot decline (unless state or local law requires otherwise). Funeral Provider should recover expenses for services, facilities or unallocated overhead in this charge

Methods of payment

Cash, personal check, credit card, installment plan, life insurance, burial insurance, railroad retirement funds, union or death benefits, trust funds

Burial garment

Clothing used to dress a deceased in preparation for burial

Honorarium

Compensation or regonition for services performed

Small conference room/dining room table; not a desk

Describe the furniture suggested in the textbook for the arrangement conference

Precessional - the movement at the beginning of the service Recessional - the movement at the end of the service

Differentiate between a precessional and a recessional

Prelude - music played prior to the service Postlude - music played following the service

Differentiate between prelude and postlude

Cemetery charges, crematory charges, florist fees, certified copies of death certificates, public transportation, livery service, honorarium, newspaper charge for death notice/obituary, charges for engraving headstone

List some examples of cash advances

Casket spray/casket piece, family piece, boutonniere, door badge

List some of the floral pieces that may be ordered by the family

Type of service, time/date/location of service, musical selections, flowers

List some types of funeralization that will be determined during the arrangement conference

Funeral coach/casket coach, limousine, lead car, casket bearer car, family car, flower car

List the cars that would be included in the rolling stock of a funeral home

Automobile list

Listing of vehicles that will be in the procession including the make and model of the car and who will be driving/riding in the car

Postlude

Music played following the service

Prelude

Music played prior to the service

Casket bearer

One who actively bears or carries the casket during the funeral service and at the committal service

Officiant

One who conducts or leads a service or ceremony

Informant

One who supplies the vital statistic information concerning the deceased

Ship-out

See Forward Remains

Service folder (memorial folder)

See Memorial Folder

Ship-in

See Receiving Remains

Funeral coach (casket coach)

Specialty vehicle designed to transfer casketed remains

Acknowledgement cards

Thank you cards

Limited service call

The funeral home is employed to provide a portion of their services, such as forwarding of remains or receiving of remains

Recessional

The movement at the end of a service

Processional

The orderly movement of a dead body and of persons and vehicles during the period of the funeral to the place of final disposition; usually following rites and ceremonies in a church or funeral home to the place of final disposition (funeral procession; cortege)

Casket Stand (Casket Standard)

The stand or support upon which caskets rest in the selection room

Funeral arrangements

The term applied to the completing of the service and financial details of the funeral at the time of need

Show cause and manner of death, legal permanent record of the death, permanent statistical record of deceased, used to settle estate/legal affairs

What are the four purposes of a death certificate?

Collect information and plan funeral details, develop a relationship of trust and confidence with the family

What are the purposes of the arrangement conference?

Fleet of cars the funeral home has

What is meant by the phrase rolling stock?

Obituary

Which type of newspaper notice usually includes a charge to the family - obituary or death notice?

Arrangement conference

the meeting between the funeral director and the client family during which the funeral arrangements are discussed and may refer to pre-need or at-need situations

Honorary casket bearer

Friends of the family or members of an organization or group who act as an escort or honor guard for the deceased. They do not carry the casket