MPAO CH 13
Contributes to the team's work
Completes work accurately and on time
Which of the following are included in common teamwork competencies?
Contributing to the team's work Keeping the team on track Interacting with team members constructively
Which of the following statements are true about project teams? Multiple select question.
They are assembled to tackle a particular problem, task, or project. Their members most often divide their time between the team and their primary jobs. Their members may be from the same department of an organization.
Which of the following statements are true about work teams?
They have a well-defined purpose. They are usually permanent. They have a common purpose.
Which of the following are characteristics of high-performing teams?
They have clear goals and responsibilities. They have an appropriate mix of knowledge, skills, and abilities. They have trust and communication.
In order to make groups and teams successful, what should managers do?
They should identify task and maintenance roles. They should build and maintain trust with and among members. They should use team charters to accomplish goals.
What should managers do to help them build and lead more effective teams?
They should use the group development process to reduce frustrations when working in teams.-They should evaluate employees using the three Cs of team players (commitment, collaboration, and competency).-They should identify important task and maintenance roles.
A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) ______ team.
Virtual
What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members?
a work team
Of the following statements, which accurately describe social loafers?
can distract or disrupt the work of other team members. expect the same rewards as other members of the team. produce low-quality work.
Group influence brings individuals into the social fabric of an organization by:
communicating norms communicating role expectations
What are the three Cs of building effective teams?
composition capacity charters and strategies
The task roles that facilitate a group's work include:
defining a common purpose clarifying a common purpose
What are three basic characteristics that describe groups and teams in the workplace?
dependence accountability duration of time spent together
Team performance strategies include:
plans that outline exactly what the team is to do the tasks and responsibilities of the members setting goals for the team
A set of expected behaviors for a particular position in a group is called a(n) Multiple choice question.
role
A set of shared expected behaviors for members of a group as a whole is called a group
role.
Which of the following are ways that groups positively communicate role expectations?
showing acceptance offering friendship
The tendency for individual effort to decline as group size increases is known as
social loafing
Individuals may test or rebel against the leader's policies in Tuckman's _________ stage of group development.
storming
Subgroups may form and procrastination occur during the __________ stage of group development.
storming
Collaboration includes which of the following aspects?
task coordination information sharing
The extent to which team members are dependent on each other to accomplish their work is called
task interdependence.
A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n)
team charters
Three factors that create effectiveness when building a team include:
team charters and strategies capacity of the team composition of the team
Plans that outline exactly what the team is to do, goals for the team, and the tasks, responsibilities, and roles of team members are:
team roles
Which of the following are key elements to punctuated equilibrium?
time and change
What type of team is assembled to tackle a particular project, problem, or task?
A Project Team
What are practical ways to be an effective member of groups and teams?
Develop teamwork competencies to increase your value to the organization. Communicate, be predictable, and treat others with respect to boost your trustworthiness. Learn which of the group functions are important to you.
Expects quality work
Expects the team to succeed and cares about producing quality work
True or false: You can guard against social loafing by making the group as big as possible to better ensure accountability.
FALSE
True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team.
False
Keeps team on track
Helps plan and organize work
A card club that meets monthly to play and have dinner is an example of a(n) ______.
Informal Group
Which of the following statements about informal groups are true?
Informal groups are formed by members who share a common interest. Informal groups are based on friendship.
In which of the following situations, can punctuated equilibrium occur?
Innovation An inciting event
Possesses relevant skills, knowledge, and abilities
Is able to make meaningful contributions to the team
In order to make meaningful contributions to groups or teams, what should you do?
Learn which individual functions of groups are most important to you Develop your teamwork competencies Apply your knowledge to combat social loafing
Interacts constructively with team members
Listens to teammates and accepts feedback
In contrast to a group, what are characteristics of a team?
Members depend on each other. Members are accountable for their collective performance.
types of task interdependence?
Pooled Sequential Reciprocal
What is the primary reason that people collaborate in groups and teams in the workplace?
The complexity of work is too great to be managed by individuals.
Which of the following statements are true about a formal group?
The group is assigned by the organization or managers. The group is assigned to accomplish specific goals.
Early in the group development process, a team can improve its chances for success if it:
develops a team charter
Which of the following describes a purpose of a formal work group?
discussing ways to improve product quality
During the ________ stage of group development, members are likely to be uncertain about the group's leaders and goals
forming
During which stage of group development are people anxious about their roles, the people in charge, and the group's goals?
forming
Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.
groups; teams
Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams.
high-performing
Among the ways to prevent social loafing are:
holding people accountable for their performance limiting group size
Punctuated equilibrium is concerned with:
how a group functions in the face of change
Maintenance roles in a group are those that:
keep the group on track
Which of the following statements are true about the characteristics of virtual teams?
members are connected using various technologies. members work across time, space, and organizational boundaries. may utilize talent more efficiently than in traditional office settings
The stage in Tuckman's group development process when the group resolves its power struggles in order to accomplish its goals is the ______ stage.
norming
The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______ stage.
norming
Among the stages of group development in Tuckman's model are:
norming forming performing
