NBE ARTS

As per the FTC Funeral Rule the funeral director must present the family a list of the available types of caskets along with their prices. This list is referred to as the:

casket price list

The physical identification of a space where a special person, or where several people died in a common occurrence. It is a memorial without the body present

cenotaph

The material which is not used to construct commercially available caskets is:

ceramics

A principle owes which of the following duties to the agent?

compensation

A joint/extended family is usually

conservative

Social behavior as dictated by tradition:

custom

Sometimes seen as a safety valve allowing the anger to be released on an object or person that does not hold as much influence or present a danger to the person that has become angry:

displaced aggression

Long-term capital that is invested in the small business; also, funds invested in such long-term assets as: land, building, machinery, furniture, fixtures, and other equipment:

fixed capital

A space in a Cemetery used or intended to be used for the burial of one full size individual human remains

grave

The actual time limit after which a funeral home must permanently dispose of unclaimed cremated remains is legally determined by ___.

individual State Law

A temporary court order forbidding a certain action from occurring thus protecting the status quo is ___.

injunction

The burial, entombment, or inurnment of human remains:

interment

The act of placing cremated human remains in a urn?

inurnment

All ferrous metals used in casket construction contain

iron

A pricing procedure which places a price on each and every item of service and merchandise is referred to as which one of the following methods:

itemization

Due diligence when using an off-site, third party crematory requires that the crematory shall agree to allow:

licensed personnel from the funeral home to make unannounced visits.

The person or persons to whom the Cemetery Authority has conveyed a right of interment through original purchase, by transfer from original purchaser, or who hold such right by inheritance:

lot Holder

Vaults are

measured by inside dimensions

Using a casket that comes from a source other than the funeral home providing services ___.

must be accepted with no objection

A "bone-pit":

ossuary

Expenses incurred in the normal operation of a business

overhead

The voluntary association of two or more people who have combined their resources to carry on as co-owners of a lawful enterprise, assume full risk for any liability for their joint profit: LLC

partnership

A leak resistant zipper bag designed to contain a dead human body and body fluids and used mainly for the removal of dead human remains from the place of death is a

pouch

Kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feeling a sense of obligation to them:

preconventional stage

The air supply introduced under pressure directly into or adjacent to the fuel bed in a crematory retort is called ___.

primary air

To pound, crush, smash or hammer into a powder or dust like consistency?

pulverize

A division of the total into four intervals, each one representing one-forth of the total is known as a

quartile

Chlorinated plastic containers should be:

refused

A container for the preservation of relics of a Saint

reliquary

Zinc ornaments, handles and trim should be __________ before loading into retort.

removed

An act performed as a part of a rite or ceremony?

ritual

Which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others

self disclosure

The base molding is part of the casket ___.

shell

A casket which has sides that are vertical, or at right angles to the bottom is called a/n:

state casket

Crematory operated by an entity other than the funeral home or funeral provider who contracted with the family of the deceased is called:

third party crematory

Which of the following are objectives of psychology?

to help people learn more effectively to make better adjustments to life situations to understand why people do the things they do all of these

No crematory shall accept:

unidentified caskets or cremation containers.

In a hillside cemetery, where the grave is on a steep slope, it might be necessary for the funeral director to ____________ in order to keep the lowering device level over the grave.

use crib work

Cremation is the process of reducing human remains to its basic elements in the form of bone fragments through the use of -

vaporization heat flame all of these are needed

can produced thick, white smoke that is difficult to control during cremation.

zinc

If the wholesale cost of a casket is $1,000.00, and the funeral director marks caskets up 100%, what is the retail price for that casket?

$2000

With regard to the American funeral rite, which of the following does the funeral accomplish, at least in part? 1. Emphasizes the finality of death and memorializes the loved one 2.Gives the opportunity to express emotion and receive comfort 3.Give family focus on the deceased with positive memories 4.Points out the sad, short nature of life and gives the bereaved time to think of reasons for guilt and blame

1.2.3.

In most States, regardless of the age of the cremation equipment, there is a __________ second retention time requirement

1/2

In many States, the permit to operate a crematory states that the opacity shall not exceed________ % except for __________ seconds in any ________ minute period.

20; 30; 60.

Adult wood caskets normally increase in length in

3 increments

If the authorizing agent agrees to take possession of the cremated remains and does not take possession within _____________ days after cremation or on an agreed date, the crematory shall send written notice to the last known address of the authorizing agent to take possession of he remains.

30

It is recommended that a casket selection room carry a maximum of units

30 units

The length (interior) of the standard adult wood casket is

6'3

Human remains are made up of _________ % moisture, __________% combustible solids, and ___________ % non-combustible solids and are classified as Type ___________ waste.

85; 10; 5; 4.

___________ is/are recommended to assist in loading casketed or containerized human remains into the cremation unit.

A 2 1/2 inch diameter cardboard rolle

An Orthodox Jewish person dies at home. Death occurs at 7:30 a.m. Saturday morning. When is it appropriate for the funeral director to contact the Rabbi regarding the death?

After sundown Saturday

Defined as fear or anxiety caused by the sudden realization of danger created by the impact of shock

Alarm

Private investors who are willing to supply financing for new and/or risky small venture start-ups:

Angel Investors

The absence of employment discrimination based on race, color, religion, sex, or national origin is the purpose of this legislation:

Anti-discrimination Act

What is the rubric of the Episcopal Church?

Book of Common Prayer

Turbulence in the exhaust flow in a cremation retort is caused by:

Both drop arches and curtain walls

Strict departmental standards with little or no variation of the standards:

Bureaucratization

Fundamental statements that serve as guides to management practice:

Business policies

Insurance that provides monetary benefits to a business that has experienced an unforeseen peril, such as flood, fire, etc.:

Casualty insurance

Human made subterranean or hillside passageways for religious practice. Any chamber used as a burial place. Most commonly associated with the Roman Empire.

Catacomb

A business valuation approach which centers on estimating the amount of potential income that may be produced by the business in the next year:

Earnings valuation approach

The quantity to be purchased which minimizes total costs:

Economic order quantity

Capital that is invested in the business by the owner(s):

Equity capital

A written agreement, such as a deed, is delivered to a third person. That person is to deliver it to another person only on performance of a specific action by the person. This type of agreement is known as an:

Escrow

Controlling is also known as

Evaluating

Requires employers to pay a minimum wage to employees, and to pay a minimum of one and one-half times the regular rate for any hours beyond forty worked in a week:

Fair Labor Standards Act

These expenses do not increase with increased business, nor do they decrease with declining business activity

Fixed expenses

An all inclusive term used by people to encompass all funeral and/or memorial services is

Funeral Rite

An intangible asset such as the name of a funeral home

Goodwill

Developing activities and an organizational climate conducive to maximum efficiency and worker satisfaction:

Human Resource Management

Federal legislation requiring employers to check job applicants• papers to be sure they are either U.S. citizens or aliens authorized to work in the U.S.:

Immigration Reform and Control Act

Once it has been started, the cremation process is:

Irreversible

During the performance of any maintenance on the retort, OSHA __________ procedures should be strictly followed to the letter or the rule.

LOTO (lock-out,tag-out)

an approach used in business valuation which determines value based upon previous sales of similar businesses

Market value approach

The difference between merchandise cost and selling price:

Markup

Named for the King of Cria, whose wife, Artemisia, built one of the Seven Wonders of the Ancient World. Astructure used for entombment. A building that houses crypts for burial. A community form of this building is for many families, and a private one is generally sold for use by a single family:

Mausoleum

A "big rock". The most famous of these are not sepulchral but things or places like Stonehenge.

Megalith

A business that purchases finished goods for resale:

Merchandising business

A type of pre-need arrangements that means the funeral home applies the amount already paid, plus accruals to the balance due. The cost of the funeral, however, will be whatever the current price is for service and merchandise.

Non-guaranteed

Though the name is derived from the Greek, meaning "a small spit", they are Egyptian. These are the physical representation of rays from the sun streaming to the earth.

Obelisk

Generally State or Country owned and operated cemetery for the burial of the indigent or unclaimed is called:

Potter's Field

The right to inter human remains in a designated lot as provided in the conveyance given to the original purchaser, or his designated successor(s):

Right of Interment

Mrs. Thompson passes away. She is a long-time member of the local Episcopal Church. You are unfamiliar with the specifics of the church, but you locate the Rector who informs you that Mrs. Thompson's family should be seated on the Epistle side of the church. Where does the Priest expect you to have the family seated?

Right side as the congregation looks at the altar

Opacity training of cremation providers to meet environmental regulations is referred to by those in the cremation business as:

Smoke School.

While meeting with a family to arrange the funeral of a member of the Episcopal Church in your town, the daughter of the deceased tells the funeral director she wants to deliver the eulogy during her mother's funeral service at church. You have a good relationship with both the family, the church, and its current Rector who you know to be a very traditional person. How can you advise the daughter regarding the Episcopal Church's views on family giving eulogies?

Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern.

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the

Trustor

Anyone that invests in, or financially sponsors, a new business:

Venture Capitalist

The practice of watching over the body the entire time between death and the funeral is called a ___.

Vigil

A cemetery located on a private property which is not available to the general public is called:

a family cemetery

Corrugated fiberboard is a material used in casket shell construction that is classified as

a wood by-product

The FTC order that a funeral director cannot charge the consumer for a third party casket is an example of

administrative law

A printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangement is the

arrangement form

The ignition of the flame in the crematory retort is generally ignited by:

auto style spark plugs.

Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time

both installment credit and closed end credit

The reduction of identifiable bone fragments after the completion of the cremation by manual or mechanical means and reducing to granulated particles or dust?

both processing and pulverizing are correct

A source that might bring radiation near embalmers or crematory operators. Sometimes called "seed implantation".

brachytherapy

The point at which total sales revenue equals total operating costs

break - even point

In reference to cremation, the amount of waste incinerated per unit of time, usually expressed in pounds per hour is called ___.

burn rate

In terms used by those that operate human crematory retorts. the number of pounds that the retorts will cremate per hour is referred to as the

burn rate