NEW VEHICLE DETAIL, STORAGE AND DELIVERY

Which of the following commonly have metal eyelets or studs that should be avoided?

Construction-style work boots Jeans

Paint Guard Film must be removed from the vehicle before:

3 months from the build date for the bumper fascia The date shown on the PGF Removal Date sticker

The distance between the side of a parked vehicle & any other vehicle or object should be:

30" on either side.

Stored vehicle inspections and status should be tracked using:

A vehicle storage checklist kept in the glovebox of each vehicle.

Good detailing, storage and delivery practices result in:

All of the above.

Rubber or foam cushions should be adhered to:

All the above.

When a vehicle is parked:

The air vents should be closed to block out dust and dirt. The air control should be set to RECIRC to block out dust and dirt. All lights and accessories should be turned off to prevent drain on the battery.

During the delivery presentation, NCAR helps make sure you cover:

The features your customer wants to hear more about. Key information that should be covered with every customer.

Any items that are not ready at time of delivery preparation:

Will appear on a summary report based on NCAR Delivery Readiness results. Can result in decreased customer satisfaction.

The vehicle's TCU must be activated:

For the vehicle's SOS feature to work. To complete the services enrollment process.

The distance between the front and rear bumper of a parked vehicle & any other vehicle or object should be:

12" front and rear.

To protect the vehicle's finish during the wash process, never use:

Brushes Uncovered metal hose nozzles

New vehicle storage should be overseen by:

A dedicated lot manager.

When should battery voltage should be checked?

Once a month During PDI

When should stored vehicles be washed?

Once a week