NHA Practice Set 12

A medical assistant is reinforcing teaching with a patient about the self-administration of insulin injections. Which of the following patient statements indicates an understanding of the teaching?

"I will roll the bottle between my hands before drawing the medication"

A medical assistant is reinforcing teaching with a patient about the self-administration of insulin injections. Which of the following patient statements indicates an understanding of the teaching?

"I will roll the bottle between my hands before drawing the medication."

A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make?

"I'll be collecting a blood sample from you today. There will be a small stick in your arm"

A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make?

"I'll be collecting a blood sample from you today. There will be a small stick in your arm."

A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make?

"I'll be collecting a blood sample from you today. There will be a small stick in your arm." This statement offers the patient sufficient information about the venipuncture procedure.

heart rate 140/min

A medical assistant is collecting vital signs from a six year old child. The system should recognize that which of the following vital signs outside of the expected reference range for this patient and should be reported to the provider?

$40

A medical assistant is determining the amount a patient will be required to pay for a schedule procedure that has an allowable amount of $200. The patient has a $20 co-payment, a 90/10 coinsurance, and has met his deductible. What is the total amount the patient will pay the provider for this procedure?

$40

A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a $20 copayment, a 90.10 coinsurance and has met his deductible. What is the total amount the patient will pay for this procedure?

Reinforce teaching about the frequency of medication administration

A medical assistant is discussing information with a patient about a new medication that the provider never prescribed. Which of the following actions should the assistant take?

Drop the syringe, needle first, into the sharps container

A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take?

Pears with skin

A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?

consult with the provider before continuing to process the prescription.

A medical assistant is entering a new prescription into a patient's electronic medical record (EMR).While entering the prescription, an alert notifying the assistant of a medication interaction appears on the screen . which of the following actions should assistant take?

Occupation

A medical assistant is entering patient data into an electronic medical record (EMR) system. Which of the following information should be entered into the patient demographics section of the EMR?

Papules

A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cc (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record?

call the pharmacy to confirm the receipt of the faxed prescriptions

A medical assistant is faxing a prescription to a patient's pharmacy . Which of the following actions should assistant take?

Call the pharmacy to confirm receipt of the faxed prescription

A medical assistant is faxing a prescription to a patient's pharmacy. Which of the following actions should the assistant take?

Head circumference

A medical assistant is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform?

Head circumference

A medical assistant is monitory an infant patient form microcephaly. Which of the following describe the anthropometic measurement that the assistant should perform?

Place the stethescope's diaphragm over the patient's palpated artery.

A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?

subcutaneous injection

-45 degree angle -90 degree angle for obese patients -heparin (sc) inject slowly -needle gauge 25-26 gauge -needle size 1/2-5/8 inch *insulin

intermuscular injection

-90 degree angle -needle gauge 20-23 gauge -needle length 1-3 inches *for babies use vastus lateralis (thigh site)

Baby's head circumference

-obtain until the baby is 36 months old -place zero mark at the baby's forehead slightly above the eyebrows and top of ears -newborns should be supine for measurement -measure for microcephaly/hydrocephaly -record to the nearest quarter inch (0.6 cm)

An Expanded problem based history includes a patients chief complain but not a family history or social history.

A medical assistant is coding an office visit during which the medical provider reviewed the systems related to the patients chief complaint but did not discuss the patients family or social history. Which of the following procedure codes should the assistant use for the visit?

Allow the patient too cry the patient should be permitted to express their emotions.

A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying. Which of the following actions should the assistant take.

allow the patient to cry

A medical assistant is caring for a patient who has recently received a terminal diagnosis and is crying. Which of the following actions should the assistant take?

hospice can help manage your pain and comfort during the final months of your life.

A medical assistant is caring for a patient who has terminal colorectal cancer with the life expectancy of six months. The patient states, "I don't know if it's time to begin hospice care yet".Which of the following statements should the assistant make

170 (1 Inch = 2.54 Centimeters)

A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters?

170 cm

A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters?

2.2 X 72= 158.4 lb

A medical assistant is caring for a patient who weighs 72 KG. What is this patient weight in pound?

gout

A medical assistant is caring for a patient whose dietary choices have resulted in elevated uric acid level. As a result of these risk factors, the patient is at risk for developing which of the following musculoskeletal disorders

The medical assistant should immediately initial cardiopulmonary resuscitation 2 minutes prior to activating emergency response procedures.

A medical assistant is caring for an infant who suddenly becomes unresponsive for unknown reasons. Which of the following actions should the medical assistant take?

ask the patient if he hears the vibration louder in on ear than the other.

A medical assistant is checking a patient hearing using the Weber test. Which of the following actions should the assistant take?

Hold sharps by the blunt end to avoid needlestick injury.

A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?

remain within the patients view to allow lip reading.

A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

Make sure the patient did not eat any food in the past 12 hours.

A medical assistant is collecting blood samples to measure a patient's cholesterol levels. Which of the following actions should the assistant take before collecting the patient's blood?

Herpes simplex virus type 1 caused the cold sores.

A medical assistant is collecting data from a patient who has sores on his lips. The assistant should identify that which of the following viruses caused this condition?

the provider communicates all medications used by the patient in the hospital and relays the information to the rest of the team

A medical assistant is part of a team that is caring for a patient who is being discharged from the hospital. which of the following actions would contribute to a successful transition of care ?

Interpret blue color is a positive result

A medical assistant is performing a fecal occult blood testing using a guaiac card. which of the following actions should the assistant take?

As clinical supplies

A medical assistant is performing a review of items in a clinic's inventory. How should the assistant classify dressings and bandages for inventory purposes?

After Elizabeth Saint, and before John Thomas.

A medical assistant is preparimh to file the paper chart for Mary St. Thomas. Where should this be place when filed along with the charts for Mary Perez, Elizabeth Saint, and John Thomas?

79 g

A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lbs. How many grams of charcoal should the assistant prepare?

Sims'

A medical assistant is preparing a patient for a rectal examination. The medical examination should help the patient into which of the following positions?

sims position

A medical assistant is preparing a patient for an enema which of the following position should the assistant please the patient for this procedure?

Cryosurgery involves extremely cold probe to freeze and kill abnormal cells.

A medical assistant is preparing a patient to have a cryosurgery following an abnormal Papanicolaou test. Which of the following statements should assistant make explain the procedure?

Irregular heartbeat

A medical assistant is preparing a patient who has anemia for an examination by the provider which of the following manifestations should the assistant expect to find?

The assistant should recognize that irregular heartbeat, dizziness, fatigue, and pale skin are manifestations of anemia.

A medical assistant is preparing a patient who has anemia for an examination by the provider. Which of the following manifestations should the assistant expect to find?

Abdomen

A medical assistant is preparing a patient who has bilateral below the knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement?

Shortness of breath

A medical assistant is preparing a patient who has congestive heart (CHF) for examination by the provider. Which of the following manifestations should the assistant expect?

Circulatory and respiratory

A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Silvery, scaly

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics?

Otolaryngologist

A medical assistant is preparing a referral slipper patient who reports symptoms of vertigo. The medical assistant should refer the patient to which of the following specialists?

Chemical

A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following actions should the assistant take?

The assistant should place the medicine cup on a flat surface at eye level and pour the medication to the prescribed dose mark.

A medical assistant is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct does is delivered?

1/2-5/8 inch needle, 25 gauge

A medical assistant is preparing to administer a subcutaneous injection for a patient. Which of the following needle sizes should the assistant choose?

Distal to proximal

A medical assistant is preparing to apply a compression bandage to a patient's extremity. The medical assistant begins applying the bandage at the farthest point from the patient's trunk and moves to the nearest point. Which of the following pairs of terms describes this progression?

Hemostat

A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

hemostat

A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

Divide 1500 by the number of small boxes between two R waves

A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following method should the assistant use for the calculation?

divide 1500 by the number of small boxes between two R waves.

A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation

Database management

A medical assistant is preparing to create a report about patience will have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine information for this report?

Database management

A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, review, and combine information for this report?

Electrocardiogram machine

A medical assistant is preparing to record a patient's heart rhythm. Which of the following devices should the medical assistant use to perform this recording?

Place the tablet between your gums and cheek.

A medical assistant is reinforcing instructions with a patient on how to take a buccal tablet. Which of the following instructions should the assistant give the patient?

There is light on the oximetry probe that measures a patients pulse and oxygen saturation. Nail polish can affect the reading if it interferes with light.

A medical assistant is reinforcing teaching a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?

Select a different application location for each new patch

A medical assistant is reinforcing teaching with a a patient about the use and care of a transdermal patch. Which of the following instructions should the assistant include in the teaching?

Remove your nail polish before the test

A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?

I will roll the bottle between my hands before drawing the medication

A medical assistant is reinforcing teaching with a patient about self-administration of insulin. Which of the following patient statements indicates an understanding of the teaching?

you should refrain from talking during the procedure

A medical assistant is reinforcing teaching with a patient who is scheduled for a standard 12 lead EKG. Which of the following statements should assistant make?

Lift the knot away from the skin

A medical assistant is removing sutures from a patient who has a laceration on his left lower leg. After setting up the sterile field, which of the following actions should the assistant take?

Osha form 301

A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the medical assistant complete as a result of the incident?

sanitation

A medical assistant is responsible for cleaning the instrument used in a minor surgery which of the following is the first step in the process?

Sanitization

A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process?

Fasting blood glucose 168 mg/dL

A medical assistant is reviewing a patient's medical history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit?

Fasting blood glucose 168/dl

A medical assistant is reviewing a patient's medical history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit?

BMI

A medical assistant is reviewing a patient's medical record. Which of the following acronyms should the medical assistant identify as the notation used when interpreting the correlation between the patient's body weight and height?

Allowable amount

A medical assistant is reviewing charges for an in-office procedure. Which of the following terms describes the maximum reimbursement a third-party payer will provide?

previous thrombosis

A medical assistant is reviewing laboratory requisitions for which of the following patients conditions should the assistant perform it papillary collection rather than a venipuncture?

Chickenpox

A medical assistant is reviewing laboratory results that confirm a patient has Varicella zoster virus. The assistant should identify that this micro-organism causes which of the following types of infections?

confirm all pertinent information is available

A medical assistant is reviewing the chart of a patient who is scheduled for an appointment later that day. which of the following tasks should the medical assistant complete prior to the patients appointment?

adult day care

A medical assistant is reviewing the plan of care summary with the adult son of an 81-year-old patient who has dementia. the patient' son states he is feeling overwhelmed with his mother's care. which of the following community-based organizations should the medical assistant recommend?

The assistant must first obtain an oral or written order for the procedure before taking another option

A medical assistant is scheduling a patient for an outpatient procedure which of the following action should the assistant take first?

digestive

A medical assistant is scheduling diagnostic test for a patient's liver and pancreas. Which of the following system is being assessed?

Digestive

A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed?

Physician assistant

A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and indicate necessary treatment?

Depression

A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself now. Now I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following states of grief?

swelling of the right arm

A medical assistant is speaking with a patient who recently underwent a right-sided radical mastectomy and lymphadenectomy. the medical assistant should inform the patient that which of the following is a manifestation of lymphedema ?

Depression

A medical assistant is speaking with the patient or recently received a terminal diagnosis. The patient states, I regret not taking better care of myself. Now I won't be able to accomplish what I wanted to do with my life. The assistant should identify that the patient is in which of the following state of grief?

Center for Disease Control and Prevention (CDC)

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

American Red Cross

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources the assistant refer the patient for information and links to community services?

ac

A medical assistant is transcribing a prescription for a medication that a patient should take before meals.Which of the following abbreviations should the assistant use to indicate when the patient should take it?

Magnesium Sulfate

A medical assistant is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document the medication?

Hold the needle by its wings

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in the patient's hand. Which of the following actions should the assistant take?

Lower the horizontal bar gently so that it rests on the top of the patient's head

A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take?

Clotting

A medical assistant must invert anticoagulant tubes to prevent which of the following?

Sterilization

A medical assistant needs to remove all living organisms from a contaminated towel clamp. Which of the following methods should the assistant use to clean the instrument?

Recognize that Fentanyl is a schedule ll drug and that it requires a written proscription from the provider. The first step when reviewing a refill request is to contact the provider.

A medical assistant receives a call requesting a refill for fentanyl patches for chronic pain. Which of the following actions should the medical assistant take?

instruct the patient to contact the insurer about the denial payment

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "non covered service". if this procedure was deemed emergent by the provider, which of the following actions should the assistant take?

Instruct the patient to contact the insurer about the denial of payment

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "noncovered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?

Use a reflective statement to recognize the patient's concern.

A medical assistant receives a phone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with the provider. The assistant should use which of the following techniques to address the patient's reluctance?

Use reflective statement to recognize the patient's concerns

A medical assistant receives a telephone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with the provider. The assistant should use which of the following techniques to address the patient's reluctance.

I know you are concerned about your test results. We will call you as soon as your results come in.

A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make?

ankle sprain

A medical assistant recommends the rest ice compression, and elevation (RICE) method to a patient who calls the office to report an injury. which of the following injuries is the patient likely to have sustained

I understand you are concerned so you are welcome to pay at the end of your appointment.

A medical assistant request that a patient pay her insurance copayment. The patient becomes defensive and asks why she should pay for care she has not received. Which of the following responses should the medical assistant make?

Parentage testing

A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results?

The assistant should identify that vitamins A,E, D, and k are fat soluble, which means these vitamins are stored in the adipose tissue.

A medical assistant should identify that which of the soluble vitamins is fat soluble?

focuses on evidence-based patient care and share decision-making

A medical assistant should identify which of the following features as part of the patient-centered medical home (PCMH) model of care?

pandemic

A medical assistant should recognize that a worldwide, rapidly spreading novel infection can result in which of the following ?

highlights the inner contours of body structures

A medical assistant should recognize that which of the following is the purpose of contrast media in diagnostic imaging

ensuring that a specimen is packaged as directed

A medical assistant should understand that the chain of custody form is used for which of the following

Chlorhexidine

A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures?

Medicare

A medical assistant work at a practice that is part of accountable care organization (ACO). This designation means that the practice's healthcare team will focus on improving care for patient who have which of the following types of medical coverage?

Patients arrive at their convenience and are seen on a first come first serve basis

A medical assistant works at an urgent care center that use open hour scheduling. Which of the following describes this form of scheduling?

Patients arrive at their convenience and are seeing on a first -come, first -serve basis.

A medical assistant works at an urgent care center used open our scheduling which of the following describes the form of scheduling?

1.5

A medication container states there is 250 mg of medication in each scored tablet. The provider orders 375 mg. How many tablets should the medical assistant give the patient?

epinephrine

A medication that increases heart rate and blood pressure but also eases breathing problems by decreasing muscle tone of the bronchiole tree; reduces bleeding at the site

A medical assistant is adding information to a patient's computerized problem-oriented medical record (POMR). Into which of the following sections of the POMR should the assistant enter the patient's health history and laboratory results? A. Problem list B. Database C. Progress notes D. Diagnostic and treatment plan

B. Database

Which of the following body systems contains cardiac, skeletal, and smooth tissues? 1.) Lymphatic system 2.) Integumentary system 3.) Muscular system 4.) Endocrine system

Muscular system ( Cardiac tissue, skeletal tissue, and smooth tissue are all parts of the muscular system.)

What should happen after a Lactic acid specimen collection?

Must be centrifuged and separated within 15 minutes

What should happen after a Heparin monitoring (PTT) specimen collection?

Must be centrifuged within 1 hour and tested within 4 hours

What should happen after an ammonia specimen collection?

Must be cooled immediately and tested within 15 minutes

A provider prescribed oxycodone for a patient after abdominal surgery. Which of the following described this type of medication?

Oxycodone is a schedule 2 controlled substance and has a high potential for abuse

A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?

Pears with skin

A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?

Pears with skin A medium pear with skin contains 4 g of insoluble fiber per serving.

A medical assistant is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?

Pears with skin. (A medium pear with skin contains 4 g of insoluble fiber per serving)

A medical assistant is talking with a patient who just found out she has pediculus humanus capitis. The assistant should explain that this is an infestation of which of the following multicellular parasites?

Pediculus humanus capitis It is also known as head lice. It's spread by direct contact.

A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders? A. Obstructive sleep apnea B. Emphysema C. Atelectasis D. Carcinoma of the larynx

B. Emphysema

A medical assistant is reviewing the laboratory results of a patient who has the Epstein-Barr virus. The assistant should identify that this organism can cause? A. Polio B. Mononucleosis C. Gastroenteritis D. Fifth disease

B. Mononucleosis

A medical assistant is preparing a patient for a physical examination when he notices that the patient's eyes are moving back and forth in a constant, involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? A. Stabismus B. Nystagmus C. Conjunctivitis D. Hordeolum

B. Nystagmus

A medical assistant is speaking with a patient who has seasonal allergies, which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment? A. Pharmacist B. Physicians assistant C. Respiratory therapist D. Registered nurse

B. Physician's assistant

A phlebotomy tech should identify that the order of draw for capillary collections is different from venipuncture because ...

Capillary collections have an increased rate of coagulation. Thromboplastin is released when skin is punctured, causing blood to clot more easily.

A medical assistant is preparing a patient who's had intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Circulatory and respiratory

A medical assistant is preparing a patient who had intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Circulatory and respiratory The assistant should recognize that the respiratory system works in conjunction with the circulatory system to provide oxygen to the body.

A MA is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Circulatory and respiratory.

A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Circulatory and respiratory.

A medical assistant is administering an instramusculat immunization to a patient. Which of the following actions should the medical assistant take?

Cleanse the site in a circular motion from the center outward

A medical assistant is administering an intramuscular immunization to a patient. Which of the following actions should the medical assistant take?

Cleanse the site in a circular motion from the center outward.

A medical assistant is administering an intramuscular immunization to a patient. What is the following actions should the medical assistant take?

Cleanse the site in a circular motion from the center outward. The assistant should cleanse the site from the center outward before letting the site dry. This technique helps to make the center of the site as pathogen-free as possible.

A medical assistant is administering an Intramuscular Immunization to a patient. Which of the following actions should the medical assistant take?

Cleanse the site in a circular motion from the center outward. (The assistant should cleanse the site from the center outward before letting the site dry. this technique helps to make the center of the site as pathogen-free as possible)

What is the proper cleansing technique when a tech is preforming a routine venipuncture?

Cleanse the site using back and forth friction

A medical assistant is preparing a patient for a procedure to have a mole excised. Which of the following actions should the assistant take?

Cleanse the site with surgical soap and an antiseptic

Which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash?

Daytime phone number. (The assistant should enter the patients name, daytime telephone number, and a brief description of the purpose of the patients visit into the appointment calender)

The parent of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of microorganism?

Helminths

The parents of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explains that pinworms are which of the following types of micro-organism?

Helminths

The parent of a child who has pinworms is asking assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of microorganism?

Helminths Helminths are parasites called "worms" that live in host organisms, such as animals and humans. A pinworm is an example of a helminth.

Albumins

Help maintain osmotic balance of blood (B/P)

A patient at an urgent care facility reports that Sherimitted and saw blood in the vomitus. Which of the following terms should a medical assistant use to document the apatients report?

Hematemesis

Myeloid tissue + Lymphoid tissue

Hematopoietic tissues (blood cell forming tissues)

Anticoagulant tubes are inverted to prevent ...

Hemolysis

Rh immune globulin (RhoGAM) is given to pregnant people who are Rh negative to prevent which of the following serious problems for the infant?

Hemolytic disease of the newborn

A MA is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

Hemostat

A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

Hemostat

A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

Hemostat (A hemostat would be used in a suturing procedure and must be located in the sterile field).

6) a patient walks with difficulty as a result of nerve damage on one side of the body, enters a clinic for a first visit. Which of the following statement should the medical assistant in the front office?

How can I make you more comfortable while you wait?

Which of the following is a CILA-waives laboratory test?

Human chronic gonadotrophin (HCG) test

A medical assistant is explaining a vein puncture to a patient. Which of the following statements should the assistant make ?

I'll be collecting a blood sample from you today. There will be a small stick in your arm

A medical assistant is explaining a venipuncture procedure to a patient. Which of the following statements should the assistant make?

I'll be collecting a blood sample from you today. There will be a small stick in your arm

A medical assistant is explaining a explaining a Venipuncture procedure to a patient. which of the following statements should the assistant make?

I'll be collecting a blood sample from you today. There will be a small stick in your arm. (This statement offers the patient sufficient information about the venipuncture procedure)

A medical assistant is reinforcing teaching with a patient about lifestyle modifications to help regulate his hypertension. Which of the following statements by the patient indicates an understanding of the teaching?

I'll only smoke a half a oak each day, so I'll just cut it out completely

A provider requests a rhythm strip in addition to a regular EKG tracing for a patient. The medical assistant should identify that which of the following leads provides the clearest recording of the heart rhythm? a, I b. II c. III d. V2

II

A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

Inject the medication slowly

A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

Inject the medication slowly The assistant should insert the needle quickly, release the skin, and then slowly inject the medication.

A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

Inject the medication slowly.

Which of the following EKG artifacts caused by a disconnected electrode and results in the tracing going into the margins of the paper?

Interrupted baseline

Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper?

Interrupted baseline

Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper?

Interrupted baseline Interrupted baseline is caused by an electrical disconnection or a detached electrode and results in the tracing moving into the margins of the paper.

Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper?

Interrupted baseline. (Interrupted baseline is caused by an electrical disconnected or a detached electrode and results in the tracing moving into the margins of the paper)

A medical assistant is assisting with the examination of an older adult patient who has curvature of the thoraci spine. Which of the following terms should the assistant use when documenting this finding in the patients medical record.

Kyphosis

A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site?

Left heel

10) A medical assistant is preparing to perform a pulmonary function test on a patient who is dressed in a suit and tie. When preparing the patient for the test the medical assistant should instruct the patient to do which of the following?

Loosen the time and top buttons

Which of the following components of the body's cells provides the energy the cell needs to perform its specific functions?

Mitochondrion Mitochondrion is an organelle that provides us out with the energy needed to rebuild, transport, and reproduce cells.

A phlebotomy technician is drawing a patients blood when the patient states that she is becoming dizzy and light headed. Which of the following actions should the technician take first?

Remove the tourniquet and the needle

A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching

Remove your nail polish before the test

15) to avoid having patients underestimate the amount of nutrients in a food product, a medical assistant should remind patients to check which of the following on a label?

Serving size

An adult patient who is experiencing dyspnea and congestion.

Several patients arrive at a clinic at the same time requesting care. A medical assistant should recognize that which of the following patient's chief complains is the priority for the provider to address?

What are the following should the medical assistant identify as the purpose of a category II code in procedural coding?

Tracks provider performance measures. ​A Category II code is used to track provider performance measures, such as preventive care for cancer disorders and substance use treatment plans.

According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face while, and protective appears?

assisting a provider with the removal of a cyst

hs

at bedtime

The assistant is responsible for preparing and receiving specimens obtained from a punch biopsy for processing by the laboratory.

When assisting the provider with a punch biopsy of a mole, which of the following takes should the medical assistant expect to perform?

Coding to the highest level of specificity.

When choosing a diagnosis code, a medical assistant should consider which of the following actions to avoid insurance denial?

Draw a line through the error and initial it

When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?

p wave

atrial depolarization

The Ma should place the infant on it's back on the examination table with a paper cover, then draw a line on the paper at the infants head and a line at the heel of the extended legs.

Which of the following actions should an Ma take when obtain the length of an infant during a well- child visit?

The assistant should record the infant's head circumference to the nearest 0.6 cm (1/4 in.)

Which of the following actions should the medical assistant take when obtaining the head circumference of an infant?

EDTA is the proper additive for hematology studies.

Which of the following additives should be used when performing a CBC?

American Association of Medical Assistants (AAMA)

Which of the following agencies provides membership opportunities to medical assistants as students or graduates?

Holter Monitor Application

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist or perform it?

Cilia

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

Cilia are hairlike projections found in the lungs that are capable of movement and are instrumental in helping with mobilizing and secreting mucus from the respiratory tract.

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

An NPP details how a patients medical records will be used and disclosed by a medical office.

Which of the following documents indicates how a patients medical records will be used and disclosed by a medical office?

Non Adherent Dressing

Which of the following dressing should a medical assistant use on a partial thickness burn?

The assistant should use a non adherent dressing. this type of dressing allows the wound to be exposed to the air and heal.

Which of the following dressings should a medical assistant use on a partial thickness burn?

Record vital signs

Which of the following duties is a medical assistant allowed to perform independently?

Leads I, II, III

Which of the following groups of EKG leads are bipolar?

Patient-centered medical home (PCMH)

Which of the following health care delivery models emphasizes patients' involvement in organizing their own health care?

Family practitioner

Which of the following health care professionals is legally responsible for the outcomes of a medical assistant's duties and performance?

Daytime phone number

Which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient fro a skin rash?

Swallow the tablet with a whole glass of water. Must a drive to the intestine whole .

Which of the following instructions should an MA give to a patient when administering and entericoated tablet?

Health maintenance organization (HMO)

Which of the following insurance plan models requires a referral from a primary care provider to schedule an appointment with a dermatologist?

Blue Cross/Blue Shield

Which of the following insurance providers is the oldest and largest system of independent health insurers in the US?

Durable power of attorney

Which of the following is a formal authorization that identifies an individual as legally able to make a decision's on behalf of a patient?

Coach the patient through the test

Which of the following is a medical assistant's role in pulmonary function testing (PFT)?

To coach and encourage the patient during the test.

Which of the following is a medical assistants role in pulmonary function testing? (PFT)

The assistant should clean the site with antiseptic to decrease the number of microorganisms on the skin and reduce risk of wound contamination.

Which of the following is a step in the preparation of the skin prior to a surgical procedure?

Interrupted baseline

Which of the following is caused by a disconnected electrode and results in the tracing going into the margins of the paper?

Order additional laboratory tests to confirm patient's condition

Which of the following is outside of a medical assistant's scope of practice?

cerebrum

Which of the following is the largest in uppermost section of the brain

Letterhead, envelopes, business cards

Which of the following items in a medical office are considered administrative office supplies?

The assistant should recognize that a diagnosis code indicates the medical necessity for a medical procedure or provided treatment. Without a supported diagnosis the provider will not receive reimbursement for the procedure.

Which of the following items included on the CMS-1500 claim form should the medical assistant recognize as indicating the medical necessity for a procedure?

Diagnosis code

Which of the following items on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure?

Potassium 3 mEq/L

Which of the following laboratory results should the medical assistant recognize is abnormal?

Potassium 3mEq/L

Which of the following laboratory results should the medical assistant recognize is abnormal?

Blood glucose 500 mg/dL

Which of the following laboratory values should a medical assistant immediately report to a patient's provider?

Source-oriented

Which of the following medical record documentation templates is organized by the entity that supplied the data?

Remittance advice

Which of the following methods is used to notify a provider of the denial of an insurance carrier?

Transdermal

Which of the following parenteral medication routes should a medical assistant administer for a slow release of medication into the blood stream?

Whistleblower Protection Act

Which of the following pieces of legislation keeps health care staff from retaliation by their employer when they report cases of patient neglect or abuse?

Lithotomy

Which of the following positions is appropriate for a pelvic exam?

Lithotomy

Which of the following positions is appropriate for a pelvic examination?

Physical therapist

Which of the following professionals assist patients with improving mobility, strength, and range of motion?

Preventive medicine specialist

Which of the following professionals specializes in evaluating mental illness, physical illness, and disability through analyzing patient health needs and providing health education to patients of all ages?

Urologist

Which of the following providers specializes in the management and treatment of interstitial cystitis?

Medical assistant

Which of the following roles provides an opportunity to obtain the certification or registration based on state regulations but does not require a license to secure employment within the health care industry?

The medical assistant should use the intradermal route.

Which of the following routes of admission should a medical assistant use when performing a tuberculin skin test?

Computed tomography

Which of the following should a medical assistant identify as a diagnostic procedure that produces images of body structures?

I will ask the patient to state her full name and date of birth before administering vaccines.

Which of the following statements made by a medical assistant demonstrate an understanding of required patient identification technique?

Confirm the correct identity of the patient

Which of the following steps for a finger stick should a medical assistant complete first?

disinfection

Which of the following techniques shoot a medical assistant use for the routine cleaning of EKG cables?

The proper technique to use when cleaning EKG tables is disinfection. Disinfection is effective on surfaces that come into contact with microorganisms and will not damage EKG tables.

Which of the following techniques should a medical assistant use for a routine cleaning of an EKG table?

Disinfection

Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables?

Observe the patient as she performs a self demonstration

Which of the following techniques should a medical assistant use to confirm a patient's understanding of insulin administration?

Customary

Which of the following terms refers to the range of fees charged by providers who have similar training and experience and practice in the same geographical area?

Dyspnea

Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing?

Rapid Strep Test

Which of the following tests is granted waived status under Clinical Laboratory Improvement Amendments (CLIA)?

Family practitioner

Which of the following types of providers is qualified to assess patients of all ages with a wide variety of acute to severe medical conditions?

Whistleblower Protection Act

Which of the followings pieces of legislation keeps healthcare staff safe from retaliation by their employers when they report cases of neglect and abuse?

A patients movement can alter changes in pulse because of possible changes in heart rate.

While measuring the patients pulse the medical assistant should recognize that which of the following patient factors can contribute to erroneous results?

Which of the following pieces of legislation keeps health care sta safe from retaliation by their employers when they report cases of patient neglect and abuse?

Whistleblower Protection Act

Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of neglect and abuse?

Whistleblower Protection Act

Which of the following pieces of legislation keeps health care staff safe from retaliation by their employers when they report cases of patient neglect and abuse?

Whistleblower Protection Act The Whistleblower Protection Act protects employees from retaliation when reporting suspected unsafe activities in the workplace.

A medical assistant is explaining to a female patient how to collect a clean catch urine specimen. Which of the following instructions should the assistant include?

With the labia spread, urinate a small amount into the toilet before collecting the sample

A MA is explaining to a female patient how to collect a clean-catch urine specimen. instructions should include?

With the labia spread, urinate a small amount into the toilet before collecting the sample.

A medical assistant is explaining to a female patient how to collect a clean-catch urine specimen. Which of the following instructions should the assistant include?

With the labia spread, urinate a small amount into the toilet before collecting the sample.

ear irrigation

adult: pull pinna up and down child: earlobe down and back

pc

after meals

Agglutinins

antibodies dissolved in plasma, against foreign bodies

a medial assistant is reviewing the medications for a patient who is undergoing chemotherapy to treat breast cancer. The assistant should identify that the provider prescribed ondansetron because it is in which of the following medication classifications?

antiemetic

Rh positive

antigens present

When performing a first aid procedure to control bleeding of a wound, which of the following actions should a medical assistant take?

apply layers of sterile gauze

Platelets life span

aprox 7 days

ABG

arterial blood gas

prn

as needed

rinne testing

ask patient to raise hand when no longer hears sound

Which of the following veins is the most common second choice when the median cubital vein is not appropriate for withdrawing a blood sample? a. Radial vein b. Cephalic vein c. Basilic vein d. Jugular vein

b. Cephalic vein

A medical assistant is obtaining a laboratory sample for an erythrocyte sedimentation rate (ESR), what color top tube should the medical assistant collect? a. Serum separator topped tube b. Lavender topped tube c. Light blue topped tube d. Green topped tube

b. Lavender topped tube

Of the following leukocytes, which one is NOT granular? a. Eosinophils b. Lymphocytes c. Neutrophils d. Basophils

b. Lymphocytes - Granular Leukocytes = eosinophils, neutrophils, and basophils - Non-granular Leukocytes = monocytes and lymphocytes

A medical assistant witnesses a coworker knowingly commit an unlawful and wrongful act. What type of negligence is this? a. Misfeasance b. Malfeasance c. Malpractice d. Misdemeanor

b. Malfeasance

Fungi include mushrooms, yeasts, and ______? a. Bacteria b. Molds c. Moss d. Protozoa

b. Molds - Single cell fungi = yeast - Multicellular fungi = molds

When entering a new prescription into the EMR and alert pops on screen

consult with provider (physician) to make sure it is not contraindicated

scabies

contagious skin disease transmitted by the itch mite, commonly through sexual contact; high contagious; must wear PPE

Which examination phase would a phlebotomist enter critical lab data?

Post examination

Which test result is affected when a phlebotomy tech uses povidone-iodine to cleanse a site for a dermal puncture?

Potassium

Which of the following laboratory results should the medical assistant recognize is abnormal?

Potassium 3 mEq/L

Which of the following laboratory results should the medical assistant recognize is abnormal?

Potassium 3 mEq/L This potassium level is below the expected reference range of 3.5 to 5 mEq/L.

Which of the following laboratory results should the medical assistant recognize is abnormal?

Potassium 3 mEq/L. (This Potassium level is below the expected reference range of 3.5 to 5 mEq/L)

11) A medical assistant is preparing a patient for the Mini Mental State Examination. The examiner names 3 objects and asks the patient to repeat them. In doing so, the examiner is asking the patient to perform a task in which the following areas?

Registration

15) The parent of a five-year-old child tells a medical assistant that the child has begun sucking her thumb. The parent states she hasn't done this since she was a baby the medical assistant should identify that the child is using which of the following defense mechanisms?

Regression

5) A medical assistant is talking with a patient who just learned that she has advanced breast cancer. The patient says" I'm way too young to have cancer!" Which of the following actions should the medical assistant take to help this patient during this stage?

Reinforce education about the patients disease process

A medical assistant is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take?

Reinforce teaching about the frequency of medication administration

A medical assistant is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take?

Reinforce teaching about the frequency of medication administration.

A medical assistant is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take?

Reinforce teaching about the frequency of medication administration. The assistant should reinforce information with the patient about new prescriptions and how to take them. When a patient does not understand the directions for taking a medication, this increases the risk that the desired treatment outcome will not be achieved.

A medical Assistant is discussing information with a patient about a new medication that the provider prescribed. Which of the following actions should the assistant take?

Reinforce teaching about the frequency of medication administration. (The Assistant should reinforce information with the patient about new prescriptions and how to take them. When a patient does not understand the directions for taking a medication, this increases the risk that the desired treatment outcome will not be achieved)

what antiseptic to use for skin prep for surgeries

iodine

when drawing blood cultures, a ma should prepare a patient's skin using which of the following products hydrogen peroxide Glutaraldehyde sterile water iodine solution

iodine solution

dorsal recumbent position

patient lies face upward, weight distributed to the surface of the back; flex knees, feet are flat on the table; examination of the rectal, vaginal, and perineal areas; may be used if the patient experiences back discomfort lying supine-relieves muscle tension in the abdomen

lithotomy position

patient on back with knees sharply flexed and the arms at the sides/folded over the chest; slide butt down to the bottom edge of the table; used for vaginal exams that require the use of a speculum and for pap smears

prior to performing a phlebotomy procedure, a ma should ask the patient to verify which of the following information patient's account number patient's power of attorney patient's phone number patient's date of birth

patient's date of birth

A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patient's chart?

to prove that the office was not negligent

Why would we document a patient that cancels a post-op appointment

to prove the office was not negligent

hemostasis

to stop or control bleeding

A medical assistant is preparing to apply ointment to several abrasions on a patients leg. Which of the following supplies should the medical assistant use to remove the medication from the jar ?

tongue blade

document information necessary for continuity of care

which of the following describes the purpose of a patient discharge summary in a provider's office

diabetes mellitus

which of the following diseases affects about 9% of the population of the U.S and is characterized by the body's inability to produce sufficient insulin

smallpox

which of the following diseases caused a historical pandemic that led to the creation of the first vaccine

smoking

which of the following factors puts a patient at high risk of developing coronary artery disease

sleep apnea

which of the following factors puts a patient at high risk of experiencing a cerebrovascular accident (CVA)

Hiatal

which of the following hernias is characterized by the top portion of the stomach protruding through the diaphragm

physical addresses

which of the following information should a medical assistant include when creating a list of community-based organizations related to a patients physical health care needs?

chronic hypertension

which of the following is a risk factor for the development of congestive heart failure (CHF)

instructing the patient about examination preparations

which of the following is the medical assistant primary role in magnetic resonance imaging (MRI) in the medical office setting

Letterhead, envelopes, and business cards

which of the following item in a medical office are considered administrative office supply?

Electrical interference on the EKG it's not caused by cell phone.

which of the following statements made by a new medical assistant, regarding an artifact, demonstrates a need for further teaching?

polio

which of the following viral diseases resulted in an epidemic in the U.S and presents with symptoms including weakness and paralysis of muscles, fever, and headache

a provider has instructed a medical assistant to prepare a wound for suturing.when performing basic wound care,which of the following steps should the assistant take to ensure proper cleansing of the wound area?

wipe the center of the wound with an antiseptic swab,moving toward the edges in a circular motion

afebrile

without fever

pandemic

worldwide outbreak of a disease

which of the following tubes should a ma select first when adhering to the proper order of draw red yellow green gray

yellow

Percentage of plasma in whole blood

55%

Normal Hematocrit

55% Plasma , 45 RBC, hematocrit is 45

A medical assistant is preparing a patient for an EKG. In which of the following location should the assistant place the V4 lead? a. 5th intercostal space at the anterior axillary line b. 5th intercostal space at the midaxillary line c. midway between V3 and V5 d. 5th intercostal space at the midclavicular line

5th intercostal space at the midclavicular line

V4

5th intercostal space, left midclavicular line

v6

5th intercostal space, midaxillary line

You are asked to give a three year old child a dose of acetaminophen (Tylenol). The child weighs 15kg. The medication order says to give the child a dose of 15 mg/kg. The oral solution concentration is 160 mg/5ml. What dose of the oral solution should you give the child

7 ml

What is the reference range for a fasting glucose monitor point of care test?

70 - 110 mg/dL

normal fasting blood sugar

70-100 mg/dL

A phlebotomy tech is using a glucose monitor for point-of-care testing of a patient who has been fasting for 12 hours. What is the reference range for a fasting blood glucose?

70-110 mg/dL

What is the reference range for a blood glucose level? (Non-fasting)

70-126 mg/dL

A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare?

79 g

A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176lb. How many grams of charcoal should the assistant prepare?

79 g

A Medical Assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare?

79 g (To Convert from lb to kg, multiply 176 lb by 0.45. The correct answer is 79.2, which is rounded to 79. Since the preparation of activated charcoal is 1 g/kg, the ratio of grams of activated charcoal to the patient's weight in kg should be 1:1. Therefore, the amount of activated Charcoal the assistant should prepare is 79 g.

A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weighs 176 lb. How many grams of charcoal should the assistant prepare?

79g To convert from lb to kg, multiply 176 lb by 0.45. The correct answer is 79.2, which is rounded to 79. Since the preparation of activated charcoal is 1 g/kg, the ratio of grams of activated charcoal to the patient's weight in kg should be 1:1. Therefore, the amount of activated charcoal the assistant should prepare is 79 g.

how much blood will be collected for a blood culture

8-10 mL

A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needle?

90 angle A 90° angle is used primarily for intramuscular injections in adult patients.

MA is administering heparin SQ to a patient. Which of the following actions should MA take?

Inject medication slowly

scored tablets

tablet with indentations across the middle that allow it to be broken in half

A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure?

"I will record any symptoms I experience in the event log." This statement indicates an understanding of the procedure. The patient should update the event log with any irregular symptoms he experiences during cardiac event monitoring.

A first-time patient is late arriving to the office. Which of the following should the medical assistant say first?

"Hello. Welcome to our office."

A first- time patient is late arriving to the office. Which of the following should the medical assistant say first?

"Hello. Welcome to our office." (The assistant should greet and welcome the patient before checking him in, making appointments, or checking on a bill)

At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make?

"I can't share any information about what happens at my job."

At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants (AAMA) Code of Ethics, which of the following responses should the assistant make?

"I can't share any information about what happens at my job." It is the assistant's responsibility to remain within the legal scope of practice both within and outside of the clinical setting. This response by the assistant follows the AAMA Code of Ethics by maintaining patient confidentiality.

At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make?

"I can't share any information about what happens at my job." (It is the assistant's responsibility to remain within the legal scope of practice both within and outside of the clinical settings. This response by the assistant follows the AAMA Code of Ethics by maintaining patient confidentiality).

A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make?

"I know you are concerned about your test results. We'll call you as soon as your results come in." This response shows empathy and active listening skills on the part of the assistant, which communicates to the patient that the assistant recognizes his emotions. Empathy allows the assistant to validate the patient's emotions without becoming unprofessional and losing objectivity. This response is an example of an appropriate way to communicate with the patient.

A patient tells a medical assistant that his provider's oce is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?

"I think that you feel that your treatment is not eective."

A patient tells a medical assistant that his providers office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?

"I think that you feel that your treatment is not effective"

A patient tells a medical assistant that his provider's office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?

"I think that you feel that your treatment is not effective." This response validates the patient's feelings. This also allows the assistant to restate the patient's words in order to verify an understanding of what is being communicated.

A patient tells a medical assistant that his providers office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?

"I think that you will feel that your treatment is not effective." (This response validates the patients feelings. This also allows the assistant to restate the patients words in order to verify an understanding of what is being communicated)

a medical assistant requests that a patient pay her insurance copayment at the time she arrives for her appointment. the patient becomes defensive and asks why she should pay for care she has not yet received. which of the following responses should the medical assistant make?

"I understand you're concerned, so you're welcome to pay at the end of your appointment." (This response recognizes the patient's feelings and responds to them accordingly. The assistant should strive to keep open lines of communications with patients who are frustrated or angry. in the response, the assistant continues to express and need for the patient to pay at the time of service while adjusting these requirements to meet the patient's needs and responding to her concerns).

A medical assistant is reviewing a provider's instructions as the patient is preparing to leave the oce. The provider recommends that the patient purchase an over-the-counter antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make?

"It is a medication that suppresses the cough reex."

A medical assistant is reviewing a provider's instructions as the patient is preparing to leave the office. The provider recommends that the patient purchase an over-the-counter antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make?

"It is a medication that suppresses the cough reflex." An antitussive suppresses the cough reflex. One of the active ingredients used in antitussive medications is dextromethorphan.

A patient asks a medical assistant to explain the difference between a liniment and a medical lotion. Which of the following responses should the assistant make?

"Liniments contain a higher portion of oil than medicated lotions." The assistant should recognize that liniments are made to contain a higher portion of oil than medicated lotions in order to protect dry and cracked skin.

A patient asks A medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should be assistant make?

"Liniments contain a higher portion of oil then medicated lotions."

syncope

"Passing out", loss of consciousness or fainting; pale, diaphoretic, chills, nausea, and dizziness

A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet.which of the following instructions should the assistant give the patient?

"Place the tablet between you or gums and cheek." The assistant should instruct the patient to place the buccal tablet between his gums and his cheek. A buccal tablet acts faster than oral tablets because it does not need to pass through the gastrointestinal tract to be absorbed.

A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the patient?

"Place the tablet between your gums and cheek."

A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?

"Remove your nail polish before the test."

a medical assistant is reinforcing teaching with a patient about pulse oximetry. which of the following statements should the assistant include in the teaching?

"Remove your nail polish before the test." (there is a light on the oximetry probe that measures a patient's pulse and oxygen saturation. Nail polish can affect the reading if it interferes with the light).

A medical assistant is reinforcing teaching with a patient about the use and care of a transdermal patch. Which of the following instructions should the assistant include in the teaching?

"Select a dierent application location for each new patch."

Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet?

"Swallow the tablet whole with a glass of water." Enteric-coated tablets should not be crushed, chewed, or dissolved. The tablets need to arrive in the small intestines whole.

a patient tells a medical assistant that his provider said to take the prescribed antibiotic four times per day because of the medication's half-life. He wants to know what the term half-life means. Which of the following responses should the assistant make?

"a medication's half-life is the time it takes for the body to process and eliminate half of the dosage."

What does postprandial mean?

"after a meal"

A first-time patient is late arriving to the office. Which of the following should the medical assistant say first?

"hello welcome to our office"

A first-time patient is late arriving to the office. Which of the following should the medical assistant say first?

"hello welcome to our office" The assistant should greet and welcome the patient before checking him in, making appointments, or checking on a bill.

Macrophages

"pac man cells" -> liver and spleen

A medical assistant is preparing a patient for an EKG. Which of the following instructions should the medical assistant provide? a. "avoid food or drinks for 4 hours prior to the test" b. "remove all clothing from the waist up" c. "apply moisturizing lotion to the electrode placement sites" d. "maintain a full bladder for the duration of the test"

"remove all clothing from the waist up"

A medical assistant is providing instructions to a female patient prior to a stress test. Which of the following instructions should the medical assistant include? a. "eat a large meal before coming to the test" b. "you should wear a dress on the day of the test" c. "take your medications on the day of the test" d. "you can wear sandals when completing the test"

"take your medications on the day of the test"

A medical assistant is providing teaching to a patient whose to undergo Holter monitoring. Which of the following information should the medical assistant include? a. "you can place a piece of tape over the electrode if it becomes loose" b. "you can wear the monitor while you take a shower" c. "you should refrain form doing your usual activities" d. "your diary should focus on your food intake"

"you can place a piece of tape over the electrode if it becomes loose"

a medical assistant is assisting a provider with an adult patient who sustained a wound from a dirty metal object.which of the following orders should the assistant expect the provider to give for the patient?

"you should receive a tetanus booster if your last one was administered more than 5 years ago"

A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a 90/10 coinsurance and has met his deductible. What is the total amount the patient will pay the provider for this procedure?

$20

A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a 90/10 coinsurance and has met his deductible. What is the total amount the patient will pay the provider for this procedure?

$20 The patient's deductible has been met and the patient's coinsurance is 90/10. The patient's responsibility of coinsurance is 10% of $200, which is $20. Therefore, the patient should pay a total of $20.

A medical assistant is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient has a 90/10 coinsurance and has deductible. What is the total amount the patient will pay the provider for this procedure?

$20 (The patient's deductible has been met and the patient's coinsurance is 90/10. The patient's responsibility of coinsurance is 10% of $200, which is $20. Therefore, the patient should pay total of $20).

comprehensive care

A patient-centered medical home (PCMH) has five core functions and attributes. which of the following features is included in those functions

Where is the site of gas exchange?

Capillaries (Oxygenated blood -> arterioles -> capillaries (deoxygenated) -> venules

A medical assistant is preparing to apply ointment to several abrasions on a patients leg. Which of the following supplies should the medical assistant use to remove the medication from the jar?

A tongue blade

What is the identifier for a specimen in the laboratory?

Accession number

enteric coated tablets

-Dissolve in the small intestine rather than the stomach due to digestive issues Ex: Enteric Coated Aspirin

intradermal injection

-TB + allergy (15 degree angle) -needle gauge 27-28 -needle length 3/8 inch

Women average PCV

42%(Range:38-47)

A urine specimen for a pre-employment drug test should contain at least ___ mL of urine

45 mL

remittance advice

An optional attachment to a check that tells the business the reason for the payment.

What is the reference range for a troponin T level?

0 - 0.2 ng/mL

A phlebotomy tech is preparing to collect a patients Troponin T-level. What is the reference range for a Troponin T-level?

0-0.2 ng/ml

a ma should allow a serum specimen tube without an anticoagulant additive to stand for which of the following lengths of time prior to centrifuging 2 hr 15 min 45 min 20 min

45 min

Order of Draw for Capillary Specimens

1. Lavender Tube 2. Tubes with other additives 3. Tubes without additives

Percentage of elements in whole blood

45%

Men average PCV

45%(range:40-54)

Which 2 values are measured by a pulse oximeter?

1. Pulse Rate 2. O2 saturation of hemoglobin in arterial blood

v1

4th intercostal space to the right of the sternum

a medical assistant is reviewing a prescription for oral liquid medication. the prescription calls for 10 mg of diazepam oral solution. Available is diazepam oral solution 5 mg/5 mL. How many mL of the solution are required for each dose?

10 mL

prediabetic fasting blood sugar

100-125 mg/dL

What is the ratio of applied leads to recorded leads for a standard EKG machine? a. 10:10 b. 3:6 c. 10:12 d. 9:12

10:12

After ___ hours of fasting, a patient will enter the basal state.

12 hours

A topical anesthetic can be applied prior to venipuncture beginning at what age?

12 months

respiration rate

12-20 breaths/min

primary hypertension

120-139/80-89 >140/90

A medical assistant should recognize which of the following blood pressure readings as indicative of an adult patient who's blood pressure is levels classified as elevated?

128/78 mm Hg

A phlebotomy tech is preforming a total cholesterol point-of-care test for a patient. What is the reference range for total cholesterol?

140-200 mg/dL

What is the reference range for a total cholesterol point of care test?

140-200 mg/dL

The provider orders the medical assistant to prepare a tablespoon of medication for a patient. How many milliliters of medication should the assistant draw up?

15 mL

What temperature is room temperature?

15- 30 degrees C or 59 - 86 degrees F

A MA is measuring the vital signs of an adult patient. The Assistant should identify which of the following blood pressure readings as stage 2 hypertension?

150/95

A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as stage 2 hypertension?

150/95 mm Hg

A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure reading as stage 2 hypertension?

150/95 mm Hg (The assistant should identify that blood pressure value of 150/95 mm Hg indicates stage 2 hypertension. Stage 2 hypertension is indicated by a systolic pressure of greater than 140 mm Hg or a diastolic pressure of greater than 90 mm Hg).

A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings a stage two hypertension?

150/95mm Hg The assistant should identify that a blood pressure value of 150/95 mm Hg indicates stage 2 hypertension. Stage 2 hypertension is indicated by a systolic pressure of greater than 140 mm Hg or a diastolic pressure of greater than 90 mm Hg.

A medical assistant is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure reading as primary hypertension

150/95mmHg

A medical assistant is caring for a patient who is 5' 7" tall. Which of the following is the patient's height in centimeters?

170 cm

A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters?

170 cm When making this conversion, the assistant should first convert 5' 7'' to 67 inches. Next, the assistant should convert inches to centimeters by multiplying by 2.54. The result is 170.18 cm, which rounds to 170 cm.

A medical assistant is caring for a patient who is 5'7" tall. Which of the following is the patient's height in centimeters?

170 cm (When making this conversion, the assistant should first convert 5' 7" to 67 inches. Next, the assistant should convert inches to centimeters by multiplying by 2.54. The results is 170.18 cm, which rounds to 170 cm).

What needle gauge is needed for donor units of blood?

18 gauge

normal bmi

18.5-24.9

When preparing a peripheral blood smear, what size should the drop of blood be, and where should it be placed on the slide?

1mm drop of blood, one-half inch from the edge of the slide

Do not draw blood from an IV site if the blood was drawn less than ______ days ago.

2

What is an appropriate temperature range for a refrigerator?

2 - 10 degrees C or 35.6 - 50 degrees F

What temperature should the technician store a blood specimen?

2 - 8 degrees C

Semn specimens should be transported to the lab within ___ hour(s) of collection time.

2 hours

Standard blood samples must be tested or centrifuged within

2 hours

The primary code in the CPT system consists of how many digits

5 codes

normal blood contains how many WBC

5000-9000

a medical assistant is converting a prescription for 30 mL of liquid medication from milliliters to tablespoons. The assistant should calculate that this amount of medication converts to how many tablespoons?

2 tbsp

average heart for a child

2-10 year old: 65-130 bpm 3 months-2 year old: 80-150 bpm newborn: 100-180 bpm

Which urine specimen is used specifically for diabetic screenings?

2-hour postprandial (after meal) Testing for glucose in the urine

A medical assistant is to use the snellen chart to test an adult patients visual acuity. The assistant should instruct the patient to stand which of the following distanta always?

20 feet

5) A medical assistant is performing a visual acuity test and an adult patient. The patient is able to read 20/30 line with both eyes, but misses one letter which of the following results which of the medical assistant documented in the patient's medical record?

20/30- 1 both eyes

The most common gauge and needle type used for peds phlebotomy is ...

23 gauge butterfly for peds patients

A phlebotomy technician should identify that the total blood volume of an infant who weighs 3.3kg is ...

240 - 330 mL

A medical assistant is calibrating an EKG machine. Which of the following should the assistant idenitfy as the standard speed of the recording? a. 25 mm/second b. 50 mm/second c. 10 mm/second d. 5 mm/second

25 mm/second

overweight bmi

25-29.9

A phlebotomy technician is collecting a blood sample from a newborn who weighs 3kg (6.6 lbs). Which of the following amounts is the maximum volume of blood the technician can draw from this newborn at one time is the maximum allowable volume is 1%?

3 mL (kg x 100 = total blood volume; total blood volume x 1% or 0.01 = 1% of blood volume) (3kg x 100 = 30mL; 300 x 0.01= 3mL)

a patient is considered new for billing and coding purposes if he has not seen the provider in how long

3 years

normal potassium levels

3.5-5.0 mEq/L

An oral hormone specimen needs to be collected ___ minutes after waking up.

30

When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inate the cu?

30 mm Hg above the radial pulse cessation

When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff?

30 mm Hg above the radial pulse cessation

When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff?

30 mm Hg above the radial pulse cessation. The palpatory method requires the assistant to inflate the cuff 30 mm Hg above the cessation of the radial pulse.

When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the medical assistant should inflate the cuff?

30 mm Hg above the radial pulse cessation. (The palpatory method requires the assistant to inflate the cuff 30 mm Hg above the cessation of the radial pulse)

How long should a venipuncture site be allowed to air dry after being cleansed with an antiseptic?

30 seconds

A patient in your office suddenly stops breathing and doesn't have a pulse. You are alone and know that you must begin CPR. What chest compression to breathing ratio do you use?

30:2

A semen sample should be transported at which of the following temperatures?

36 - 38 degrees C

What temperature is Body temperature?

36.4 - 37.6 degrees C or 97.52 - 99.68 degrees F

A medical assistant is caring for a 4 month old infant who has a temperature of 100.4 Fahrenheit. Which of the following is the temperature when converted to Celsius?

38 C To convert a temperature from Fahrenheit to Celsius, the assistant should subtract 32 from the Fahrenheit temperature and multiply the result by 5/9: (100.4° F - 32) x 5/9 = 38° C.

A medical assistant is caring for a 4 month old infant who has a temperature of 100.4F. Which of the following is this temperature when converted to Celsius?

38C

A medical assistant is caring for a 4-month-old infant who has a temperature of 100.4° F. Which of the following is this temperature when converted to Celsius?

38° C

Globin

4 protein chains that make up hemoglobin

What is the reference range for a point of care WBC count?

4.4 - 11 /mm3

A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patient's injection.

90 degrees Subcutaneous injections are generally administered at a 45° angle. However, for a patient who is obese, the subcutaneous injection should be administered at a 90° angle.

A medical assistant is administering an intramuscular injection into the gluteus Medius of an adult patient. at which of the following angles should the assistant insert the needle?

90 degrees angle (A 90 degrees angle is used primarily for intramuscular injections in adults patients).

A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patient's injection?

90°

A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patients injection?

90°

A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. At which of the following angles should the assistant insert the needle?

90° angle

normal axillary temp

97.6

normal oral temp

98.6

Blood Serum

=Plasma-Clotting factor (for Diagnosing)

Blood plasma

=Serum + clotting factor (donation)

diabetic fasting blood sugar

>126 mg/dL

obese bmi

>30

Accountable Care Organization (ACO)

An organization of healthcare providers accountable for the quality, cost, and overall care of Medicare beneficiaries who are assigned and enrolled in the traditional fee-for-service program

Ask the patient if he hears the vibration louder in one ear than the other

A MA is checking a patient's hearing using the Weber test. Which of the following actions should the MA take?

Using an over the counter vaginal cream prior to the test

A MA is contacting a patient to schedule a repeat papanicolaou test due to abnormal results. The MA should identify that which of the following factors can interfere with the test results?

Check capillary refill in the patient's finger

A MA is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the MA take?

Place the zero mark of the measuring tape against the infant's forehead

A MA is measuring the circumference of an infant's head. Which of the following actions should the assistant take?

150/95

A MA is measuring the vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as primary hypertension?

Nitroglycerin

A MA is reviewing the list of medications a patient reports currently taking. The assistant should recognize which of the medications is available in sublingual form?

ac

A MA is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the MA use to indicate when the patient should take the medication?

review the dosage and administration instructions with the patient

A medical assistant is caring for a patient who has a new medication prescription from a provider. which of the following actions should the medical assistant take to facilitate patient understanding and medication adherence?

A medical assistant discovers an unidentifiable liquid on the floor of one of the clinics treatment rooms. Which of the following materials should the assistant use to remove and dispose of the liquid?

A clean-up kit

Cluster scheduling

A clinic schedules all cardiac patients on Monday and Wednesday in all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?

Cluster scheduling

A clinic schedules all cardiac patients on Monday and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?

A MA is performing spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicates a successful maneuver?

A fast and steady flow with no variability

A medical assistant is performing spirometry testing for a patient who had shortness of breath. Which of the following results of the spirometry test indicate a successful maneuver

A fast and steady flow with no variability

A medical assistant is performing spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicates a successful maneuver?

A fast and steady flow with no variability

A medical assistant is performing spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicates a successful maneuver?

A fast and steady flow with no variability. An acceptable spirometry maneuver must have an expiratory flow that is fast and steady with no variability and must also be consistent with two other spirometry maneuvers.

A medical assistant is performing spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicates a successful maneuver?

A fast and steady ow with no variability

Hello, welcome to our office.

A first time patient is late arriving to the office. Which of the following should the medical assistant say first?

Hemophilia

A hereditary disease where blood does not coagulate to stop bleeding, (Factor 9)

hemophilia

A hereditary disease where blood does not coagulate to stop bleeding; a person has a mutation in one of the clotting agents

parathyroid hormone

A hormone of the parathyroid gland that regulates the metabolism of calcium and phosphorus in the body.

Erythropoietin

A hormone produced and released by the kidney that stimulates the production of red blood cells by the bone marrow. (high altitudes as an example)

The MA should notify the provider since the results show extremely low levels of hemoglobin.

A lab report on a patient indicates that their Hemoglobin level is 7g/DL . Which of the following is the first action for an MA to take?

colorectal cancer

A low-fiber, high-fat diet is a risk factor for which of the following disease?

"It seems like it's no longer safe for you to be at home alone. Let's talk about other options."

A medical assisstant is talking with an older adult patient who has experienced several injuries at home over the past 6 months. The patient lives alone and has no family nearby. Which of the following responses should the assistant make to help ease the patient's transition to assisted living or long term care?

When the sound disappears

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he listens with a stethoscope. When should he read the diastolic pressure?

Left heel

A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of the following is the most appropriate collection site?

print the email and make notes about topics to be addressed prior to formulating a response

A medical assistant has just received a derogatory email from a dissatisfied patient. What action should the assistant take?

The service is provided after the expiration date

A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the claim submitted by the specialist to be denied?

An older patient who has diabetes and has a blood pressure of 80/42 mm HG

A medical assistant in an emergency clinic is admitting several patients. The assistant should recognize that the provider should see which of the following patients first?

The assistant should place the patient in a supine position and allow their legs to be placed above their heart.

A medical assistant is administering an injection and the patient faints. Which of the following actions should the MA take?

Locate the area two to three finger-widths below the antecubital space

A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?

Cleanse the site in a circular motion from the center outward

A medical assistant is administering an intramuscular immunization to a patient. Which of the following actions should the medical assistant take?

90° angle

A medical assistant is administering an intramuscular injection into the gluteus medius of an adult patient. which of the following angles should the assistant insert the needle?

Apply thin ribbon of ointment along the conjunctival sac

A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take?

Inject the medication slowly

A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

Inject the medication slowly.

A medical assistant is administering heparin subcutaneously to a patient. Which of the following actions should the assistant take?

Apply the patch to a hairless area of the patient's skin

A medical assistant is applying a transdermal patch for a patient which of the following actions should the assistant take?

90 degrees

A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patient's injection?

Department of Health and Human Services (HHS)

A medical assistant is assisting a patient whose insurance does not cover immunizations. To which of the following community resources should the assistant refer the patient?

To reduce bleeding onsite

A medical assistant is assisting a provider with a repair of a laceration on a patient's head. The providers prescription for the procedure includes an injection of 10 ML of lidocaine with epinephrine. the assist should recognize that which of the following purpose for epinephrine in the local anesthetic

Right Upper

A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves which of the following pieces of PPE should the assistant wear?

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear?

Which of the following types of written correspondence can be signed by a medical assistant?

A notification letter to a patient about surgery arrangements

Which of the following types of written correspondence can be signed by medical assistant?

A notification letter to a patient about surgery arrangements. An assistant can sign a notification letter to a patient about surgery and medical facility arrangements.

Paid in full by workers' compensation

A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance an is eligible for worker's compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill?

Liniments contain a higher portion of oil than medicated lotions

A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make?

To prove that the office was not negligent

A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patient's chart?

to prove the office was not negligent

A patient calls the clinic to cancel the post operative appointment and states that she will reschedule at a later date. for which of the following reason should the medical assistant document this information on the patient's chart

Chiropractic care

A patient experiencing a subluxation should be treated by which of the following alternative medicine practices?

continuity of care

A patient has a new diagnosis of malignant melanoma. when transitioning the patient's care from a primary care provider (PCP) to an oncologist, which of the following processes is the PCP taking part in ?

Physical therapy

A patient has had a cerebrovascular accident (CVA). Which of the following types of therapy will assist the patient with regaining motor functions and independence?

Subjective. Subjective data includes patients symptoms , non measurable data, and patients statements.

A patient informs a medical assistant that he gets headaches when he reads from computer monitors. The MA should place this information in which of the following locations when using the SOAP approach to organizing medical records.

Problem-focused examinations are limited to one body area or system mentioned as the chief complaint.

A patient is seen at an urgent care center for a laceration of the left foot. The provider evaluates the injury and determines that sutures are not needed, applies dressing and releases the patient. Which of the following levels of examination should the MA use for the procedural coding of the visit?

Problem focused examination

A patient is seen in an urgent care center for a laceration to the left food. The provider evaluation of the injury determines sutures are not needed and applies a dressing, and releases the patient. Which of the following examination should a medical assistant use for the procedural coding for this visit?

Call for help and begin CPR

A patient loses consciousness. The EKG reveals ventricular fibrillation. Which of the following actions should a medical assistant take first?

Don Gloves

A patient presents to an emergency department with a large laceration to the wrist that is bleeding profusely. Which of the following actions should the medical assistant take first?

Provider

A patient presents to an office for treatment. After reading the consent form, she expresses concerns about the treatment. Who is responsible for counseling the patient?

Fourth

A patient reports feeling depressed due to the recent loss of a partner. In which of the five stages of the grief process does depression present itself?

Review the day's encounter forms to determine if another patient received the services.

A patient reports getting a bill that included services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges?

Assist the patient in locating a provider to accommodate the patient's needs

A patient requests a female provider to perform her examination due to religious conviction. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

I think that you feel that your treatment is not effective.

A patient tells a medical assistant for his providers office is incompetent, as there is no improvement in his condition. Which of the following is an appropriate response for the assistant to make?

A type of fungal infection.

A patient who has vulvovaginal Candidiasis asks a medical assistant for more information on her condition. The medical assistant should begin by explaining that Candidiasis is which of the following types of infections?

A rheumatologist specializes in treating patients who have diseases of the Joints muscles and bones.

A primary care doctor suspects a patient of fibromyalgia. An Ma should expect the provider to refer the patient to which of the following specialist?

Scissors

A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?

Scissors are considered cutting and dissecting instruments.

A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?

Dispose of the linen hamper's contents as a biohazard

A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take?

A medical assistant is composing a business correspondence using the simplified letter style. Which of the following features should the assistant use?

A subject line in all capital letters

A medical assistant is composing business correspondence using the simplied letter style. Which of the following features should the assistant use?

A subject line in all capital letters

A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?

A subject line in all capital letters. In the simplified letter style, the subject line is in all capital letters and replaces the salutation.

bile

A substance produced by the liver that breaks up fat particles.

How should a phlebotomist label an unconscious patients samples?

A temporary name and number will be assigned

homeostasis

A tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level

endothelial lining

A thin layer of cells lining the blood vessels and heart

A MA is preparing to apply ointment to several abrasions on patients leg. Which of the following supples should the MA use to remove the medication from jar?

A tongue Blade

A medical assistant is preparing to apply ointment to several abrasions on a patient's leg. Which of the following supplies should the medical assistant use to remove the medication from the jar?

A tongue blade

A medical assistant is preparing to apply ointment to several abrasions on a patient's leg. Which of the following supplies at the medical assistant use to remove the medication from the jar?

A tongue blade After removing the wrapping, the assistant should use a tongue blade to remove the correct amount of ointment from the jar and spread it on the patient's abrasion.

PPO (Preferred Provider Organization)

A type of health plan that contracts with medical providers, such as hospitals and doctors, to create a network of participating providers. You pay less if you use providers that belong to the plan's network.

A provider requests a medical assistant to initiate a referral for a patient to a mental health facility. Which of the following pieces of information is required for the assistant to include in the initial referral? A. Diagnosis B. Current medications C. Age D. Family history

A. Diagnosis

A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take? A. Locate the area two to three finger widths below the antecubital space. B. Pinch the skin between the thumb and forefinger C. Insert the needle with the bevel pointed down D. Inject the solution rapidly with the needle positioned at a 30 to the skin

A. Locate the area two to three finger widths below the antecubital space.

When unloading an autoclave machine, a medical assistant notices spots on the instruments. The assistant should recognize that this is the result of which of the following? A. Mineral deposits from tap water B. Improper cleaning of the chamber C. Clogged chamber drain D. Exposure to hard chemicals

A. Mineral deposits of tap water

When speaking with a patient who has moderate hearing loss and reads lips which of the following actions should a medical assistant take to aid in communication with the patient? A. Use hand gestures B. Speak loudly C. Speak slowly D. Overenunciate words

A. Use hand gestures

A medical assistant is preparing a patient for wearing a Holter monitor. Which of the following instructions should the assistant include? A. "you should avoid using an electric blanket during monitoring" B. "You can bathe and shower as usual during monitoring." C. "you will be required to wear the monitor from 2 to 4 hours." D. " You should avoid your regular exercise routine during monitoring."

A. You should avoid using an electric blanket during monitoring

A medical assistant is measuring a patient's blood pressure with an aneroid sphygmomanometer and a stethoscope. Which of the following actions should the medical assistant take? A. Make sure the midpoint of the patients arm is at the level of the patient's heart. B. Use a cuff whose bladder encircles only 60% of the patient's upper arm C. Make sure the lower edge of the cuff is 1.3mm above the antecubital space D. Wrap the cuff loosely around the patient's arm

A. make sure the midpoint of the patient's arm is at the level of the patient's heart.

A MA is preparing a patient who has bilateral below-the-Knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement?

Abdomen

A medical assistant is preparing a patient who has a bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for the electrode placement?

Abdomen

A medical assistant is preparing a patient who has bilateral below-the-knee amputations for an EKG. Which of the following sites should the assistant select for electrode placement?

Abdomen

A medical assistant is preparing a patient who has bilateral below the knee amputations for an EKG. Which of the following sites should assistant select for electrode placement?

Abdomen The assistant should place the electrodes on the abdomen or thighs of a person who has a below-the-knee amputation.

A patient requests a female provider to perform her examination due to a religious conviction. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

Assist the patient in locating a provider to accommodate the patient's needs

A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication?

Ac The abbreviation "ac" means "before meals."

They have been deemed to have high potential for abuse, are unavailable for prescription refills, are not available OTC,and are not accepted for medical use. possession of these drugs are illegal.

According to the regulation of controlled substances, which of the following is true of the schedule 1 drug?

A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

Check capillary refill in the patient's finger.

A medical assistant is reviewing a Medicare claim denial. The assistant determines that there are charges that exceed the usual, customary, and reasonable fees. Which of the following actions should the assistant take?

Adjust the patient's account to reflect no unpaid charges and write o the balance.

A medical assistant is reviewing a Medicare claim denial. The assistant determines that there are charges that exceed the usual, customary, and reasonable fees. Which of the following actions should the assistant take?

Adjust the patient's account to reflect no unpaid charges and write off the balance.

In medical system is reviewing a Medicare claim denial. The assistant determines that there are charges that exceed the usual, customary, and reasonable fees. Which of the following actions should the assistant take?

Adjust the patient's account to reflect no unpaid charges and write off the balance. According to Medicare guidelines, the fee schedule must follow the usual, customary, and reasonable requirements for repayment. The charges on the patient's account should be written off.

13) A medical assistant is collecting a specimen for testing. When is the appropriate for the medical assistant to label to specimen?

After Collecting the specimen

Roll up the disposable paper on the table tightly and quickly.

After a patient leaves an examination room, which of the following actions should a medical assistant take to prepare the examination table for the next patient?

Which of the following is tracked on a standard growth chart for patients ages 2 to 20

Age, height and weight

Lymphocytes

Agranulocytes: T lymphocytes and B lymphocytes, play a important role on immunity, second most numerous WBC

Why should the first evacuated tube drawn from a winged infusion system be discarded?

Air in the tubing will cause the evacuated tube to underfill

A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following modes of transmission?

Airborne

A medical assistant is caring a child who has varicella zoster virus. the assistant should recognize that varicella is transferred thorough which of the following modes of transmission?

Airborne (Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission. contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person).

A medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following mode of transmission?

Airborne Varicella zoster virus, also known as chickenpox, is spread by airborne and contact transmission. Contaminated particles can be inhaled through tiny droplets that are exhaled by the infected person.

Which of the following precautions should be taken for a patient who has Mycobacterium tuberculosis?

Airborne Precautions (Measles and varicella should also be approached with airborne precautions)

Blood Plasma contains 3 main compounds

Albumins, Globulins, Fibrinogen&Prothrombin

A medical assistant is performing hand hygiene using an alcohol-based hand rub. The assistant should recognize that which of the following information about alcohol-based hand rub is correct?

Alcohol-based hand rub should be applied to one hand and then rubbed between both hands

Health Maintenance Organization (HMO)

Alternative means of health care in which people or their employers are charged a set amount and the HMO provides health care and covers hospital costs.

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

American Red Cross

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

American Red Cross The primary purpose of the American Red Cross is to provide crucial disaster response services. The American Red Cross also coordinates mental health resources for survivors of disasters.

The fluid used to collect amniotic fluid is called ...

Amniocentesis

Syncope

An MA is caring for a patient who experiences chills, nausea, and dizziness. The patient face appears pale. The Ma should note the patient is experiencing which of the following medical emergencies?

1:10 bleach and a water solution.

An MA is cleaning countertops and other surfaces in a provider's office after a medical procedure in the office. Which of the following disinfectants should a medical assistant use?

A clean catch specimen is a midstream specimen that is caught in the sterile specimen container.

An MA is explaining to a female patient how to obtain a clean catch ruin specimen. Which of the following instructions should the assistant include?

Shortness of breath, fatigue, and edema

An MA is preparing a patient who has congestive heart failure(CHF) for an appointment with the provider. Which of the following manifestations should the assistant expect?

Keep flush with the left margin, In block style the entire test is left aligned.

An MA needs to the a professional business letter from the office. Which of the following formats is appropriate?

Osha regulates workplace safety. The Ma should contact osha to report a violation of net providing PPE.

An MA notices that the medical office is not providing (PPE) equipment to their staff. Which of the following regulatory agencies should the assistant contact?

*Excessive exercise* along with self starvation, excessive fear of gaining weight and ritualistic eating patterns.

An MA should identify which of the following characteristics of Anorexia Nervosa?

The MA should place the V2 precordial electrode to the left of the sternum at the fourth intercostal space.

An Ma is performing a 12- lead EKG on a patient. Which of the following electrodes would the Ma place on the left sternum of the fourth intercostal space?

As clinical supplies

An Ma is performing a review of Items in a clinics medical inventory. How should an Ma classify dressings and bandages for inventory purposes?

The ma should pull the pines of the ear up and back to manipulate the external ear canal. Allowing the ear irrigation to circulate through and to drain more easily.

An Ma is performing and ear irrigation on an adult patient who has a cerumen impaction. Which of the following steps should the MA take prior to administering the ear irrigation solution?

The stomach is located in the left upper quadrant of the abdomen.

An Ma is recording information from a patient who reports persistent pain in the upper left quadrant. The Ma should note this area contains which of the following organs?

The patient should update the event log with any irregular symptoms he experiences during cardiac event monitoring.

An Ma is reinforcing teaching about a cardiac event monitor with a patient. which of the following statements by the patient indicates an understanding of the procedure?

just above the knee

An Ma is reviewing the patients Medical history and notes and she is healing from a fracture of the distal femur. Where on the patients body should the assistant expect to find the injury?

Try putting your medication in a weekly medication dispenser for the coming week.

An Ma is talking with a patient who reports forgetting whether or not she has taken her prescribed medication each day. Which of the following responses should the MA make?

Make sure the patient does not lean forward during the test.

An Ma is testing a patients visual acuity using the Snellen chart. which of the following actions should the MA take?

Name of the month followed by the date and the year. January 1, 2020

An Ma is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the MA record the date on the letter?

A localized dilation or bulging in the wall of a blood vessel is also known as:

An aneurysm

8) which of the following sites should the medical assistant use for the administration per intradermal test?

Anterior forearm

3) a medical assistant is encouraging a patient to increase fiber intake. Which of the following statements the medical assistant recommend?

Apples

A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take?

Apply a thin rib ion of ointment along the conjunctival sac

A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take?

Apply a thin ribbon of ointment along the conjunctival sac.

A medical assistant is administering eye ointment to a patient. Which of the following actions should the assistant take?

Apply a thin ribbon of ointment along the conjunctival sac. Ointment should be applied along the conjunctival sac from the inner canthus to the outer canthus.

Which action should a phlebotomy technician take to prevent bleeding from a venipuncture site after the needle is removed?

Apply pressure to prevent leakage of blood into the tissues

Bilirubin

As HB broken down, following is released: Transported to liver to be excreted into intestine as part of bile

Iron

As HB broken down, following is released: returns to bone marrow for synthesis of new hemoglobin

Amino acids

As HB is broken down following is released: Used by body for energy or protein synthesis

A medical assistant is performing a review of items in a clinic's inventory. How should the assistant classify dressings and bandages for inventory purposes?

As clinical supplies

A medical assistant is performing a review of items in a clinics inventory. How should the assistant classify dressings and bandages for inventory purposes

As clinical supplies

A medical assistant is performing a review of items in a clinics inventory. How should the assistant classify dressings and bandages for inventory purposes?

As clinical supplies The assistant should classify bandages and dressings as clinical supplies. These should be stored in a clean area protected from damage and exposure to the office environment.

You witness a patient suddenly collapse in the office. You run to the patient and realize she is unconscious, does not have a pulse and is not breathing. While someone else calls 911, you and your coworkers begin cardiopulmonary resuscitation (CPR). At what point should you use an automated external defibrillator (AED)?

As soon as possible

A MA is checking a patients hearing using weber test. Which action should the MA take?

Ask patient if he hears the vibration louder in one ear than the other.

A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take?

Ask the patient if he hears the vibration louder in one ear than the other

A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take?

Ask the patient if he hears the vibration louder in one ear than the other.

A medical assistant is checking a patient's hearing using the Weber test. Which of the following actions should the assistant take?

Ask the patient if he hears the vibration louder in one ear than the other. When performing the Weber test, the assistant should ask the patient if he hears the vibration louder in one ear than the other. The Weber test is used to determine if a patient's hearing is better in one ear than the other.

A medical assistant is checking a patients hearing using the Rinne test. Which of the following actions should the assistant take?

Ask the patient to raise his hand when he no longer hears any sound

A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identify?

Ask the patient to state and spell their full name and provide their date of birth

A medical assistant in an outpatient facility is preparing for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?

Ask the patient to state and spell their full name and provide their date of birth. Acceptable identifiers include the patient's name and date of birth. The patient should state and spell their full name as well as provide their date of birth. When the patient provides this information, the assistant should compare it with the name and date of birth on the requisition form and labels.

A medical Assistant in an outpatient facility is preparing a patient for a venipuncture. which of the following actions should the assistant take to confirm the patients identify?

Ask the patient to state and spell their full name and provide their date of birth. (Acceptable identifiers include the patients name and date of birth. The Patient should state and spell their full name as well as provide their date of birth. When the patient provides this information, the assistant should compare it with the name and date of birth on the requisition form and labels)

A medical assistant in an outpatient facility is preparing a patient for a vein puncture. Which of the following actions should the assistant take to confirm the patients identity?

Ask the patient to state her full name and date of birth

A phlebotomy technician is preparing to draw a blood sample from a patient for a GTT and notices an empty breakfast plate on a bedside table. What should the phlebotomist do next?

Ask the patient when he/she last ate or drank.

A patient request a female provider to perform her examination due to a religious conviction. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

Assist the patient in locating a provider to accommodate the patient's needs. The medical assistant should make every effort to accommodate the patient's religious convictions.

A patient request a female provider to perform her examination due to a religious convention. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

Assist the patient in locating a provider to accommodate the patients needs

A patient requests a female provider to perform her examination due to religious conviction. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

Assist the patient in locating a provider to accommodate the patients needs.

A patient requests a female provider to perform her examination due to a religious conviction. A female provider is not available. Which of the following is the appropriate response by the medical assistant?

Assist the patient in locating provider to accommodate the patient's need. (The medical assistant should make every effort to accommodate the patient's religious convictions).

According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face shield, and protective apparel?

Assisting a provider with the removal of a cyst

According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to work gloves, a mask, face shield, and protective apparel?

Assisting a provider with the removal of a cyst. OSHA designates assisting with minor surgical procedures as a Category I task, which means the assistant is at risk for exposure to blood, bodily fluids, body tissues, and the possibility of splashes and spills. These tasks require an assistant to wear complete personal protective equipment.

According to OSHA guidelines for universal precautions, which of the following types of patient contact would require a medical assistant to wear gloves, a mask, a face shield and protection apparel?

Assisting the provider with the removal of a cyst

When and where should a phlebotomy tech label specimens?

At the time of collection and in the presence of the patient

"I can't share any information about what happens at my job."

At work, a medical assistant cared for a neighbor who has sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants Code of Ethics (AAMA), which of the following responses should the assistant make?

"I can't share any information about what happens at my job."

At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make?

A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques should the assistant use?

Autoclave

A medical assistant is preparing sterilization for hemostats before an invasive procedure. Which of the following techniques shit Assistant use?

Autoclave The assistant should use an autoclave to sterilize the hemostats. Instruments that penetrate skin or tissue should be sterilized by an autoclave, which uses wet heat and is effective against spores.

12) a medical assistant should identify that which of the following manifestations differentiates binge-eating disorder from bulimia nervosa?

Avoid self-indused vomiting

9) Which of the following instruction should I medical assistant provide to a patient prior to a spirometry testing?

Avoid smoking for at least six hours prior to the test

Where does the pulmonary artery carry the blood to?

Away from the right side of the heart and into the lungs to be oxygenated.

A medical assistant should recognize which of the following bood pressure readings as indicative of an adult patient whose blood pressure levels classified as elevated? A. 115/75 mmHg B. 128/78 mmHg C. 100/65 mmHg D. 140/90 mmHg

B. 128/78mmHg

A medical assistant is reporting a patient fall that occurred in the front lobby of the clinic. What is the purpose of the assistant preparing an incident report? A. To remove liability from the clinic B. To avoid future reoccurences C. To document patient responsibility for the fall D. To create documentation for the patient's medical record

B. To avoid future reoccurences

What temperature should a semn specimen be transported?

BODY temperature

A medical assistant is talking with a patient who has a new prescription for amoxicillin. The assistant should explain that this medication will aid in the destruction of which of the following types of micro organisms?

Bacteria

A medical assistant is reinforcing teaching with a patient who is going home after extensive suturing to a laceration. Which of the following instructions should the assistant include?

Be sure to call your provider if you have a fever over 100 degrees Fahrenheit

Why should a patient avoid taking ibuprofen when collecting a fecal occult specimen?

Because ibuprofen can cause false-positive results

When should the code on glucose cuvettes be compared to the code on the glucometer?

Before a patient is test

When should the code on glucose cuvettes be compared to the code on the glucometer?

Before a patient is test Coding should be checked every time the glucometer is used to check a patient's glucose levels in order to ensure the most accurate results.

When should the code on glucose cuvettes be compared to the code on the glucometer?

Before a patient is tested

When should the code on glucose cuvettes be compared to the code on the glucometer?

Before a patient is tested. (The assistant should check the coding every time the glucometer is used to ensure to most accurate results).

Patient had a mastectomy on her left side and has an IV on right arm ... where would the phlebotomist draw blood?

Below the IV on the right arm

Which of the following is an example of connective tissue? 1.) Pancreas 2.) Blood 3.) Spinal cord 4.) Skin

Blood ( Blood is a type of connective tissue. It transports substances throughout the body. Connective tissue is the most frequently occurring type of tissue in the body.)

Formed Elements

Blood cells and platelets

Fibrinogen and Prothrombin

Blood clotting

Which of the following laboratory values should a medical assistant immediately report to a patient's provider?

Blood glucose 500 mg/dL

Which of the following laboratory values should a medical assistant immediately report to a patients provider?

Blood glucose 500 mg/dL

Which of the following laboratory valves should a medical assistant immediately report to a patient's provider?

Blood glucose 500 mg/dL This blood glucose level is higher than the expected reference range of 70 to 110 mg/dL.

systolic pressure

Blood pressure in the arteries during contraction of the ventricles; first tapping noise

Antigen

Blood type

A person with blood type O has which of the following plasma antibodies?

Both anti-A and anti-B

Hydrolysis

Breaking down complex molecules by the chemical addition of water

3) A medical assistant is preparing to perform a rapid strep test. Which of the following actions should the medical assistant take?

Bring the reagents and devices to room temperature

What is the test used to diagnose a Helicobacter pylori infection?

C-urea breath test

A medical assistant is measuring vital signs of an adult patient. The assistant should identify which of the following blood pressure readings as stage 2 hypertension? A. 110/80 mmHg B. 135/80 mmHg C. 150/95 mmHg D. 120/85 mmHg

C. 150/95mmHg

A medical assistant is checking a patient's hearing using the Rinne test. Which of the following actions should the assistant take? A. Position the vibrating tuning fork on the top of the patient's head. B. Invert the vibrating tuning fork and place it 5cm in front of the ear canal C. Ask the patient to raise his hand when he no longer hears any sound. D. Place headphones over the patient's ears and adjust for comfort.

C. Ask the patient to raise his hand when he no longer hears any sound.

A medical assistant is preparing a patient for a procedure to have a mole excised. Which of the following actions should the assistant take? A. Administer the anesthetic to the patient B. Don sterile gloves and a gown C. Cleanse the site with surgical soap and antiseptic D. Open sterile pack and lay instruments on the counter

C. Cleanse the site with surgical soap and antiseptic

A medical assistant is assisting with the examination of an older adult patient who has a curvature of the thoracic spine. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? A. Lordosis B. Subluxation C. Kyphosis D. Scoliosis

C. Kyphosis

A medical assistant talking with an older patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which of the following resources should the assistant refer the patient? A. Hospice services B. Legal aid society C. Meals on wheels D. American red cross

C. Meals on wheels

In which of the following positions should a medical assistant place an 18-mo patient when administering ear drops in the right ear? A. Right ear facing down with the earlobe pulled down and back B. Right ear facing up with the pinna pulled up and back C. Right ear facing up with the earlobe pulled down and back D. Right ear facing down with the pinna pulled up and back

C. Right ear facing up with the earlobe pulled down and back

A medical assistant is administering cough syrup to a patient. Which of the following actions should the assistant take? A. Shake the bottle vigorously B. Keep the label side of the bottle on the bottom when pouring C. View the medication cup at eye level when pouring D. Match the mark for the medication dosage to the upper edge of the meniscus

C. View the medication cup at eye level when pouring

When using a centrifuge, a medical assistant must do which of the following to ensure safety and accuracy?

Cap the tubes to avoid emission of aerosols. The assistant should ensure the tubes are capped to prevent the emission of aerosols.

9) A medical assistant is reviewing dietary minerals with a patient which of the following minerals is essential for blood coagulation?

Calcium

A patient loses consciousness. The EKG tracing reveals ventricular fibrillation. Which of the following actions should a medical assistant take first?

Call for help and begin CPR

A patient loses consciousness. The EKG tracing reveals ventricular fibrillation. Which of the following should the EKG technician do firsr?

Call for help and begin CPR

A patient loses consciousness. The EKG reveals ventricular fibrillation. Which of the following actions should a medical assistant take first?

Call for help and begin CPR ​According to the American Heart Association's resuscitation guidelines, the assistant should call for help and perform CPR immediately after witnessing a cardiac arrest.

A medical assistant is faxing a prescription to a patient's pharmacy. Which of the following actions should the assistant take?

Call the pharmacy to confirm receipt of the faxed prescription.

A medical assistant is faxing a prescription to a patients pharmacy. Which of the following actions should the assistant take?

Call the pharmacy to confirm receipt of the faxed prescription. In order to guarantee that all necessary information for the patient's prescription has been correctly communicated, the assistant should call the patient's pharmacy to confirm the faxed prescription was received.

A medical assistant is talking with a patient who has a vaginal yeast infection. The assistant should explain that which of the following micro-organisms causes this type of infection?

Candida albicans

When using a centrifuge, a medical assistant must do which of the following to ensure safety and accuracy?

Cap the tubes to avoid emission of aerosols

When using a centrifuge, a medical assistant must do which of the following to ensure safety and accuracy?

Cap the tubes to avoid emission of aerosols.

Which of the following body systems works with the respiratory system to transport waste products from the body's cells? 1.) Peripheral nervous system 2.) Endocrine system 3.) Cardiovascular system 4.) Reproductive system

Cardiovascular ( The cardiovascular system works with the respiratory system to remove waste from the body's cells.)

How is iatrogenic anemia caused?

Caused by too much blood loss in a short amount of time.

Which of the following components of the body's cells play a part in cell division?

Centriole

What is the procedure for handling pre-employment drug screens?

Chain of custody

A medical assistant is measuring a patients oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

Check Capillary Refill in the patients finger (If capillary refill is adequate, the assistant should apply the sensor to the patients finger. If not, an earlobe or the nose should provide an accurate measurement)

A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

Check capillary refill in the patient's finger

A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

Check capillary refill in the patients finger. If capillary refill is adequate, the assistant should apply the sensor to the patient's finger. If not, an earlobe or the nose should provide an accurate measurement.

A phlebotomy tech is reviewing a laboratory test requisition form before obtaining blood specimens from a patient. Which of the following actions should the technician take prior to preforming the venipuncture?

Check the requisition form for duplicate test orders

A MA should use which of the following solutions to prepare a patients skin prior to drawing blood cultures?

Chlorhexidine

A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures?

Chlorhexidine

A medical assistant should use which of the following solutions to prepare a patients skin prior to drawing blood cultures?

Chlorhexidine

A medical assistant should use which of the following solutions to prepare a patient's skin prior to drawing blood cultures?

Chlorhexidine Chlorhexidine is an antiseptic agent that is used to clean skin before a blood culture draw.

14) A medical assistant is educating the patient about how to interpret food labels. The medical assistant should inform the patient that the FDA requires nutrition labels to include measurements of which of the following nutritional elements?

Cholesterol

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

Cilia

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

Cilia Cilia are hairlike projections found in the lungs that are capable of movement and are instrumental in helping with mobilizing and secreting mucus from the respiratory tract.

Which of the following components of the body cells help propel substances through passageways in the body?

Cilia Cilia our hair like projections that help move substances through tracks and pads in the body of the cell. Some mucous membranes, such as those in respiratory tract, have Cilia

Which of the following cell structures is instrumental in helping the body mobilize and secrete mucus from the respiratory tract?

Cilia (Cilia are hairlike projections found in the lungs that are capable of movement and are instrumental in helping with mobilizing and secreting mucus from the respiratory tract).

A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on adequate interaction between which of the following two body systems?

Circulatory and respiratory

A medical assistant is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy perfusion of the hands and feet depends on the adequate interaction between which of the following two body systems?

Circulatory and respiratory

What does CLIA stand for?

Clinical Laboratory and Improvement Act

proximal

Closer to the point of attachment

transfusion reaction

Clumping of blood

A clinic schedule all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?

Cluster Scheduling (Cluster Scheduling is grouping patients who have similar conditions into specific time slots or days)

A clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?

Cluster scheduling

The clinic schedules all cardiac patients on Mondays and Wednesdays and all oncology patients on Tuesdays and Thursdays. Which of the following types of scheduling is the clinic using?

Cluster scheduling Cluster scheduling is grouping patients who have similar conditions into specific time slots or days.

Which among the following is a medical assistants role in pulmonary function testing (PFT)?

Coach the patient through the test

Which of the following is a medical assistant's role in pulmonary function testing (PFT)?

Coach the patient through the test.

Which of the following is a medical assistant's role in pulmonary function testing (PFT)?

Coach the patient through the test. The role of the assistant is to coach and encourage the patient during the test.

Platelets are essential for ...

Coagulation

Prothrombin time (PT) is used to assess:

Coagulation

A pulse oximeter can register an artificially low oxygen saturation measurement for a patient who had which of the following conditions?

Cold fingers

A phlebotomy tech is educating a patient about the at-home collection of a semen specimen. What should the tech tell the patient to do?

Collect the specimen in a sterile container and return it to the lab within 1 hour.

14) A medical assistant is discussing dietary concerns with a patient to his heart disease the patient states I haven't been as careful about salt and fat as I should be but I have been exercising more than usual. The medical assistant should identify that this patient is using which of the following defense mechanisms?

Compensation

A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first?

Compile a list of local community agencies

A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first?

Compile a list of local community agencies.

A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first?

Compile a list of local community agencies. The first step the assistant should take is to research, identify, and create a list of available local community resources and services.

A medical assistant is preparing a community resource library. Which of the following actions should the assistant take first?

Compile a list of local community agencies. (The first step the assistant should take is to research, identify, and create a list of available local community resources and services)

12) A medical assistant is observing a patient who is doing a mini-mental State Examination. To test the patients ability to perform tasks in the area of language the examiner asks the patient to do which of the following?

Copy of geometric design

vertigo

Condition of dizziness, "room spinning"; side effects when performing an ear irrigation

Which of the following steps for a finger stick should a medical assistant complete first?

Confirm the correct identity of the patient

which of the following steps for a fingerstick should a medical assistant complete first?

Confirm the correct identity of the patient (the assistant should confirm the patients identity before preparing for the fingerstick procedure).

Which of the following steps for a fingerstick should a medical assistant complete first?

Confirm the correct identity of the patient.

Which of the following steps for a finger stick should a medical assistant complete first?

Confirm the correct identity of the patient. The assistant should confirm the patient's identity before preparing for the fingerstick procedure.

Which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash?

Daytime phone number. The assistant should enter the patient's name, daytime telephone number, and a brief description of the purpose of the patient's visit into the appointment calendar.

A medical assistant is entering a new prescription into a patients electronic medical record (EMR). While entering the prescription, an alert notifying the assistant of a medication interaction appears on the screen. Which of the following actions should the assistant take

Consult with the provider before continuing to process the prescription

A medical assistant is entering a new prescription into a patient's electronic medical record (EMR). While entering the prescription, an alert notifying the assistant of a medication interaction appears on the screen. Which of the following actions should the assistant take?

Consult with the provider before continuing to process the prescription.

A medical assistant is entering a new prescription into a patient's electronica medical record. While entering the prescription, and alert notifying this is another medication interaction appears on the screen. Which of the following actions should the assistant take?

Consult with the provider before continuing to process the prescription. If an alert appears while entering a prescription into an EMR, the assistant should recognize that the provider needs to be consulted due to the medication's potential interactions with other medications or certain foods. The assistant should consult the provider before continuing with prescription entry.

A medical assistant is talking with the parent of a child who has molluscum contagiosum warts. The assistant should explain that which of the following is the mode of transmission for this infection?

Contact

Which of the following precautions should be taken for a patient who has Clostridium difficile infection?

Contact precautions

A medical assistant receives a phone call from a parent of a child who has possibly ingested a household cleaner. Which of the following actions should the assistant take?

Contact the local poison control center

When to send a drug screen to the lab

Day of collection, keep it refrigerated

When measuring a patients respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading?

Count the respiration's while the patient thinks his pulse is being obtained. In order to obtain the most accurate reading, the assistant should count the respirations without the patient being aware that his breathing is being assessed. The patient can easily control or alter breathing patterns when he is conscious that the assistant is paying attention to his respirations.

When measuring a patient's respiratory rate, which of the following actions should a medical assistant take to ensure an accurate reading?

Count the respirations while the patient thinks his pulse is being obtained.

5) A medical assistant is reviewing to nutritional intake of a patient who has lactose intolerance. Which of the problem is the medical assistant reminded patient to limit?

Cream cheese

A medical assistant is preparing a CMS-1500 insurance claim form for a patient who was treated for a burn injury. Which of the following pieces of information is required on the form?

Current procedural terminology code

What are casts?

Cylindrical structures in urine that may indicate kidney disease and may hold RBC's WBC's or fats

When assisting a provider with baginal examination and papanicolaou (Pap) test, a medical assistant should identify that which of the following instruments is necessary?

Cytobrush

Which of the following actions should a medical assistant take when performing aseptic hand washing? A.Use hot water to wash and rinse hands B. Lather in a circular motion with the fingertips pointed up C. Open the paper towel dispenser to collect paper towels D. Turn off the faucet with a paper towel

D. Turn off the faucet with a paper towel

A medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. Which of the following statements should the assistant include? A. You can resume sexual activity in 3 days B. It is normal for pain to last up to 1 week after your procedure C. Your menstrual cycle will cease for 3 to 4 months following the procedure D. You may experience a watery discharge for up to 1 week after your procedure.

D. you may experience a watery discharge for up to 1 week after your procedure

Which of the following information should the medical assistant enter into the appointment calendar when scheduling a patient for a skin rash?

Daytime phone number

How often should a phlebotomy tech run quality control tests on point of care testing instruments?

Daily

A medical assistant is adding information to a patients computerized problem-oriented medical record (POMR). Into which of the following sections of the POMR should the assistant enter the patients health history and laboratory results?

Database

A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistant to sort, retrieve, and combine information for this report?

Database management

A medical assistant is preparing to create a report about patients who have a family history of breast cancer. Which of the following types of software will allow the assistance to sort, retrieve, and combine information for this report?

Database management The assistant should use a database management system to sort and retrieve information quickly. A database allows the assistant to track specific information and create customized applications to sort the information and create reports.

14) In medical assistant is performing venipuncture. Which of the following pieces of information should be included on both the requisition form and the specimen label?

Date of birth

What is the term for the set amount a patient must pay out of pocket before their insurance kicks in company will pay for their care?

Deductible

sickle cell anemia

Deformed red blood cells, inherited from of anemia

Which of the following is NOT one of the five stages of grief as described by the Kubler-Ross model

Delusions

4) A medical assistant is talking with a patient who's brother died of heart disease 1 month ago. The patient tells the medical assistant that she blames herself because she should have persuaded her brother to take better care of himself. The patient is in which of the following Elisabeth Kubler-Ross's stages of grief?

Depression

A MA is speaking with a patient who recently received a terminal diagnosis. The patient states, " I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The Assistant should identify the patient is in which of the following stages of grief?

Depression

A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life. "The assistant should identify that the patient is in which of the following stages of grief?

Depression

A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief?

Depression

A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states I regret not taking better care of myself. Now, I won't be able to accomplish what I wanted to do with my life. The assistant should identify that the patient is in which of the following stages of grief?

Depression This patient is in the depression stage of grief. This stage of grief is often characterized by patients expressing regret over unfulfilled goals or about not having taken better care of their health.

A medical assistant is speaking with a patient who recently received a terminal diagnosis. The patient states, "I regret not taking better Care of myself. Now, I won't be able to accomplish what I wanted to do with my life." The assistant should identify that the patient is in which of the following stages of grief?

Depression (This patient is in the depression stage of grief. This stage of grief is often characterized by patients expressing regret over unfulfilled goals or about not having taken better care of their health).

CPT coding system

Descriptive terms and identifying codes for reportingmedical services and procedures Provides uniform language that describes medical,surgical, and diagnostic services Published by the American Medical Association (AMA); 5 digits; 7 digits for highest level of specificity

A medical assistant is completing a progress note using SOAP format. Which of the following patient information should the assistant include in the assistant section?

Diagnosis

A provider requests a medical assistant to initiate a referral for a patient to a mental health facility. Which of the following pieces of information is required for the assistant to include the initial referral?

Diagnosis

Which of the following items included on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure?

Diagnosis Code/ICD-10 code (The assistant should recognize that a diagnosis code indicates the medical necessity for the performance of a procedure or provided treatment. without a supported diagnosis, the provider will not receive reimbursement for the procedure)

Which of the following items included on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessity of a procedure?

Diagnosis code

Which of the following items included on the CMS-1500 claim form should a medical assistant recognize as indicating the medical necessary of a procedure?

Diagnosis code The assistant should recognize that a diagnosis code indicates the medical necessity for the performance of a procedure or provided treatment. Without a supported diagnosis, the provider will not receive reimbursement for the procedure.

A MA is scheduling diagnostic tests for a patients liver and pancreas. Which of the following systems is being assessed?

Digestive

A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed?

Digestive

A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. Which of the following systems is being assessed?

Digestive The liver and pancreas are both accessory organs to the digestive system. Performing diagnostic tests on these organs provides assessment data about the digestive system.

A medical assistant is scheduling diagnostic tests for a patient's liver and pancreas. which of the following systems is being assessed?

Digestive (The liver and pancreas are both accessory organs to the digestive system. performing diagnostic tests on these organs provides assessment data about the digestive system).

Which of the following body systems experiences a decrease in activity caused by the sympathetic branch of the nervous system during "fight-or-flight" response? 1.) Cardiovascular system 2.) Respiratory system 3.) Muscular system 4.) Digestive system

Digestive system ( The digestive system experiences a decrease in peristalsis during a "fight-or-flight" response. The movement of food is slowed down as it passes through the digestive system, preventing vomiting or defecation as a response to fear or trauma. The system will remain in this state until the individual feels safe.)

2) In medical assistant is instructing a patient about collecting stool specimens at home for occult blood testing. Which of the following statements should the medical assistant make about the patient's medications?

Discontinue NSAID' s a week before the test

While drawing blood and if a hematoma occurs

Discontinue blood draw immediately, remove tourniquet, needle and apply pressure

A medical assistant is monitoring a patient during a stress test. The patient becomes increasingly short of breath and tachycardia. Abnormalities appear in his EKG rhythm. Which of the following actions should the assistant take first?

Discontinue the test

Which of the following techniques should a medical assistant use for the routine cleaning of EKG cables?

Disinfection

Which of the following techniques should a medical system is for the routine cleaning of EKG cables?

Disinfection This is the proper technique to use when cleaning EKG cables. Disinfection is effective on surfaces that come in contact with micro-organisms and will not damage EKG cables.

A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take?

Dispose of the linen hamper's contents as a biohazard

A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take?

Dispose of the linen hamper's contents as a biohazard.

A provider places an open Sharps container in the linen hamper by mistake. Which of following is the appropriate action for the medical assistant to take?

Dispose of the linen hampers contents as a biohazard (The linen hamper's contents must be considered a biohazard and should be disposed of properly).

Calculate a patients heart rate from EKG.

Divide 1,500 by number of small boxes between 2 R waves

A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation?

Divide 1,500 by the number of small boxes between two R waves

extended release tab

Do not crush or chew, drink with whole glass of water

A provider asks a medical assistant to reinforce teaching with a patient about her new diagnosis. Which of the following actions should the assistant take?

Document the patients response to the teaching

A medical assistant in an acute care facility is checking in a patient who has a deep laceration. The patient tells the assistant that he cannot accept blood transfusion due to his religious beliefs. Which of the following actions should the assistant take?

Document the statement in the patients chart

A medical assistant is collecting data from a patient who reports back pain. Which of the following terms should the assistant use to describe the patient's pain in the intake notes? 1.) Caudal 2.) Cephalic 3.) Medial 4.) Dorsal

Dorsal ( The term dorsal describes locations that are towards the back of, or posterior to, the body.)

For an older adult who has difficult to access veins, a phlebotomy tech should select which of the following veins to preform a venipuncture?

Dorsal Veins (on back of patients hand)

When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?

Draw a line through the error and initial it

When completing documentation in a patients paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?

Draw a line through the error and initial it

When completing documentation in a patient's paper medical record, a medical assistant realize that she made an error. Which of the following actions should the assistant take?

Draw a line through the error and initial it. The assistant should draw a line through the error, insert the correction, write the date next to the correction, and initial or sign the correction.

When completing documentation in a patients paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?

Draw the line through the Error and initial it. (The assistant should draw a line through the Error, insert the correction, write the date next to the correction, and initial or sign the correction)

A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take?

Drop the syringe, needle first into the biohazardous sharps container. The assistant should drop the whole syringe and needle into the container. The assistant should not push the syringe and needle into the sharps container because it could result in a needlestick injury from other sharps in the container.

A medical assistant is disposing of the syringe and needle she used to inject a seasonal inuenza vaccine. Which of the following actions should the assistant take?

Drop the syringe, needle first, into the biohazardous sharps container.

A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza vaccine. Which of the following actions should the assistant take?

Drop the syringe, needle first, into the biohazardous sharps container. (The assistant should drop the whole syringe and needle into the container. the assistant should not push the syringe and needle into the sharps container because it could result in a needlestick injury from other sharps in the container)

A medical assistant is disposing of the syringe and needle she used to inject a seasonal influenza virus vaccine. Which of the following actions shoulda the assistant take?

Drop the syringe, needle first, into the biohazards sharps container

Syncope

During a routine venipuncture, the patient becomes pale and diaphoretic. What condition is most likely to occur in this patient?

During venipuncture, the tourniquet should be tight enough to occlude ______________ flow, but not ____________ flow.

During venipuncture, the tourniquet should be tight enough to occlude VENOUS flow, but not ARTERIAL flow.

Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and diculty breathing?

Dyspnea

Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing?

Dyspnea

Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty breathing?

Dyspnea Dyspnea is a term used to indicate that a patient is experiencing difficult or painful breathing.

stress test

ECG taken under controlled exercise stress conditions; stop test if patient SOB, tachycardia; 3 types: exercise, medication, nuclear

Which additive should be used for collecting a CBC blood specimen?

EDTA

A medical assistant is talking with a patient who has a new diagnosis of mononucleosis. The assistant should explain that which of the following viruses causes this infection?

Epstein-Barr virus

A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the disorders?

Emphysema

Red blood cells

Erythrocytes

A medical assistant is checking a patient out of the clinic. In which of the following documents should the assistant locate information about the provider referrals or follow-up appointment requests for the patient?

Encounter form

A medical Assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first?

Evacuate Staff and patients from the immediate area. (Using the RACE acronym, the first action the assistant should take is to remove staff and patients who are in immediate danger from the fire)

A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first

Evacuate staff and patients from the immediate area

A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first?

Evacuate staff and patients from the immediate area

A medical assistant discovers a garbage can re has started in the break room of the medical oce. According to the RACE acronym for emergency response, which of the following actions should the assistant take rst?

Evacuate staff and patients from the immediate area.

A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first?

Evacuate staff and patients from the immediate area. Using the RACE acronym, the first action the assistant should take is to remove staff and patients who are in immediate danger from the fire.

Which of the following techniques should a medical assistant use to put a 7-year-old child at ease prior to administering and injection?

Explain the procedure to the child in simple steps

7) a patient who uses a wheelchair arrives at the office for an appointment as a visibly upset. Which of the following methods should the medical assistant use to establish positive therapeutic communication with the patient?

Face the patient at eyes level

A medical assistant is reviewing a patient's medical history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit?

Fasting Blood glucose 168 mg/dL. (This fasting blood glucose level is above the expected reference range. 70 to 99 mg/dL is considered normal, 100 to 125 mg/dL is considered prediabetes, and anything over 126 mg/dL is considered diabetes. The assistant should notify the provider and schedule an extension of the patient's visit).

A medical assistant is reviewing a patient's medical history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit?

Fasting blood glucose 168 mg/dL

A medical assistant is reviewing a patient's history prior to the patient's appointment. Which of the following laboratory results indicates the need to schedule an extension of the current visit?

Fasting blood glucose 168 mg/dL This fasting blood glucose level is above the expected reference range of 70 to 130 mg/dL. The assistant should notify the provider and schedule an extension of the patient's visit.

customary

Fee charged by similar practitioners for a service in the same economic and geographic area

In which of the following locations should a medical assistant place the electrode for lead V4

Fifth intercostal space, left midclavicular line.

papules

Firm, raised areas such as pimples and the eruptions seen in some stages of chickenpox and syphilis.

4) a Medical Assistant is reviewing a daily diet with a patient. Which of the following foods should the medical assistant recommend to help the patient increase intake of vitamin D ?

Fish

The primary code in the CPT coding system consists of how many digits?

Five Digits (A CPT code is a five digit code).

The primary code in the CPT coding system consists of how many digits?

Five digits

A medical assistant receives a chemical splash in her eyes. Which of the following actions should the assistant take?

Flush the eye with tepid water

A medical assistant receives a chemical splash in her eyes. Which of the following actions should the assistant take first?

Flush the eyes out with tepid water. The assistant should flush her eyes with tepid water between 15.5° and 37.8° C (60° and 100° F) for at least 15 min.

A medical assistant receives a chemical splash in her eyes. Which of the following actions should the assistant take first?

Flush the eyes with tepid water

A medical assistant receives a chemical splash in her eyes. Which of the following actions should the assistant take first?

Flush the eyes with tepid water.

A medical Assistant receives a chemical splash in her eyes. which of the following actions should the assistant take first?

Flush the eyes with tepid water. (The assistant should flush her eyes with tepid water between 15.5 degree and 37.8 degrees (60 and 100 degrees F) for at least 15 min).

At the 5th intercostal space, left midclavicular line.

For a 12-lead EKG, which of the following is the correct placement for the V4 electrode?

Intradermal injection sites

Forearm, upperchest, and scapulae

A patient who has vulvovaginal Candidiasis asks a medical assistant for more information about her infection. The assistant should begin by explaining that candidiasis is which of the following types of infections?

Fungal. (the assistant should recognize that candidiasis is a type of fungal infection).

A medical assistant should identify which of the following types of micro organisms is a mold when it is multicellular?

Fungi If fungi are unicellular they are known as yeast. If fungi are multicellular they are known as molds.

The parent of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of micro-organism?

Helminths

Which of the following body systems should be elevated for diagnosis of pyloric stenosis?

Gastrointestinal

A medical assistant is preparing to draw a venous blood samples. The assistant is required by OSHA regulations to wear which of the following pieces of personal protective equipment while performing this procedure?

Gloves

Which test is the most common point-of-care test preformed at home and in medical facilities?

Glucose

Which of the following structures in a human cell sorts and synthesizes glycoproteins?

Golgi apparatus

A medical assistant is asked to assist a provider with an orthopedic examination. Which of the following instruments should the assistant prepare for the examination?

Gonieter

A MA is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of PPE should the assistant wear?

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of PPE should the assistant wear

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant take?

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear?

Gown

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of personal protective equipment should the assistant wear?

Gown Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster (shingles).

A medical assistant is assisting with the physical examination of a patient who has scabies. Besides gloves, which of the following pieces of the personal protective equipment should the assistant wear?

Gown. (Scabies requires contact precautions; therefore, the assistant should wear gloves and a gown. Other patient conditions that require contact precautions include hepatitis A, rotavirus, and herpes zoster(shingles)

6) A medical assistant is teaching a patient about the major food groups. Which of the following information about grains sure the medical assistant include?

Grains help prevent and manage constipation

Basophils

Granulocytes: contains histamine and heparin , motile and capable of diapedesis

Neutrophils

Granulocytes: highly mobile and phagocytic cells , capable of diapedesis , contains lysosomes, two or three or more lobes

Eosinophils

Granulocytes: weak phagocytes, protects against infections caused by parasitic worms and help regulate allergic reactions, help keep balance, two lobes

Which tube should be selected for a sodium level?

Green

Which collection tube should a lactic acid test be placed in?

Grey

A first-time patient is late arriving to the office. Which of the following should the medical assistant say first?

Hello. Welcome to our office

A medical assistant is educating an older adult patient on wound care. Which of the following should the assistant do to ensure patient understanding?

Have the patient repeat the information

1) A medical assistant is talking with an older adult patient who expresses frustration about having looked forward to retirement but now finding "too much time on my hands " which of the following is one of the developmental tasks for this patients age group?

Having sense of self-worth

A medical assistant is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform?

Head Circumference Microcephaly refers to an abnormally small head. Therefore, the assistant should measure the infant's head circumference when monitoring for microcephaly.

A medical assistant is monitoring an infant patient for microcephaly. Which of the following describes the anthropometric measurement that the assistant should perform?

Head circumference

Which additive should be used for a chromosome analysis?

Heparin

A phlebotomy tech has a requisition form to preform a chromosome analysis for a patient. The technician should select a tube that contains which additive?

Heparin (an anticoagulant that produces a plasma specimen for chromosome analysis)

A medical assistant is collecting data from a patient who has cold sores on his lips. the assistant should identify that which of the following viruses causes this condition?

Herpes Simplex type 1. (The assistant should recognize that the herpes simplex virus type 1 causes cold sores).

A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses causes this condition?

Herpes simplex type 1

A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses caused this condition?

Herpes simplex type 1 The assistant should recognize that the herpes simplex virus type 1 causes cold sores.

A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?

Hold sharps by the blunt end to avoid a needlestick injury

A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take?

Hold sharps by the blunt end to avoid a needlestick injury.

A medical assistant is cleaning an examination room after assisting a provider with a biopsy.which of the following actions should the assistant take?

Hold sharps by the blunt end to avoid a needlestick injury. The assistant should hold sharps by the blunt end to avoid an injury.

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patients hand. Which of the following actions should the assistant take?

Hold the needle by it's wings

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patients hand. Which of the following actions should the assistant take

Hold the needle by its wings

A medical assistant is using a buttery needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take?

Hold the needle by its wings.

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take?

Hold the needle by its wings. Holding the butterfly needle by its wings helps the assistant control the needle.

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. which of the following actions should the assistant take?

Hold the needle by its wings. (Holding the butterfly needle by its wings helps the assistant control the needle).

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist or perform it?

Holter monitor application

Which of the following cardiac procedures is within a medical assistants scope of practice and does not require a licensed technician or provider to assist or perform it?

Holter monitor application A Holter monitor is a system for recording cardiac activity for 24 hr or longer. It is within an assistant's scope of practice to place and remove a Holter monitor.

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assistant or perform it?

Holter monitor application (A Holter Monitor is a system for recording cardiac activity for 24 hr longer. It is within an assistant's scope of practice to place and remove a Holter monitor).

A provider examines an older adult patient who is disabled and has a lesion on her arm. A medical assistant should anticipate a referral for this patient to which of the following ancillary services?

Home health care

A provider examines an older adult patient who is disabled and has a lesion on her arm. A medical assistant should anticipate a referral for this patient to which of the following ancillary services?

Home healthcare Home health care organizations provide assistance with medications, wound care, and other services that need to be provided in a patient's place of residence. Home health care is the most appropriate service to provide daily wound care for this patient.

Which of the following terms describes the body's internal adaptation and change to keep body functions in balance?

Homeostasis

A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestation should the assistant expect to find ?

Hot skin

Which of the following would NOT be included in a living will

How a persons assets should be distributed

Sims

In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination?

Which of the following would be appropriate to leave in a phone message for a patient

I am calling for Mr. Smith from the office of Dr. Brown

A medical assistant is providing instruction to a patient on how to take an extended-release medication PO. Which of the following statements made by the patient indicates a need for further teaching.

I can crush or chew the pill if it is too hard for me to swallow

At work, a medical assistant cared for a neighbor who sustained multiple injuries in a fall. After work, another neighbor asks the assistant what happened to the neighbor who fell. Following the American Association of Medical Assistants' (AAMA) Code of Ethics, which of the following responses should the assistant make?

I can't share any information about what happens at my job

A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make?

I know you are concerned about your test results. We'll call you as soon as your results come in

A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make?

I know you are concerned about your test results. We'll call you as soon as your results come in."

A medical assistant receives a telephone call from a patient who seems anxious about the results of a test. Which of the following responses should the assistant make?

I know you are concerned about your test results. We'll call you as soon as your results comes in

A medical assistant is reinforcing teaching about a cardiac event monitor with a patient. Which of the following statements by the patient indicates an understanding of the procedure?

I will record any symptoms I experience in the event log.

A medical assistant is reinforcing teaching with a patient about self-administration of insulin injections. Which of the following patient statements indicates an understanding of the teaching?

I will role the bottle between my hands before drawing the medication

A medical assistant is reinforcing teaching with a patient about the self-administration of insulin injections. Which of the following indicates an understanding

I will roll the bottle between my hands before drawing the medication

A medical assistant is reinforcing teaching with a patient about the self-administration of insulin injections. Which of the following patient statements indicates an understanding of the teaching?

I will roll the bottle between my hands before drawing the medication. The patient should roll the bottle of insulin between his hands prior to injection to ensure the medication is suspended properly. Shaking the bottle of insulin is discouraged because it can cause bubbles to form in the insulin, leading to an inaccurate dose of medication.

9) according to Erickson's psychological theory, and adolescent experiences which of the following stage?

Identity v role confusion

A patient asks a phlebotomy technician to use her finger for blood work. In which of the following situations can the tech collect from the patients finger?

If the ordered test can be preformed on a capillary specimen

When should therapeutic drug monitoring trough levels be collected?

Immediately before the drug is administered

A medical assistant should complete documentation in a patients medical record at which of the following times?

Immediately following a procedure

Globulins

Immunity mechanism

If a patient is alone and unresponsive, the technician should collect the blood using which form of consent?

Implied

How must lab specimens be transported?

In a leakproof bag labeled as "Biohazard"

For a procedure done by a provider that required documentation of special circumstances.

In which of the following scenarios should an MA choose a CPT modifier?

Place the bandages in the red biohazard bag.

In medical assisting is preparing to dispose of bandages that have been removed from the patient's open wound. Per OSHA guidelines,which of the following action should the assistant plan to take?

A medical assistant is preparing to collect a patient's temperature via the tympanic membrane. In which of the following locations should the assistant place the thermometer?

In the ear

A medical assistant is preparing to collect a patients temperature via the tympanic membrane. In which of the following locations should the assistant place the thermometer?

In the ear

A medical assistant is preparing to collect a patient's temperature via the tympanic membrane. In which of the following locations should the assistant place at the thermometer?

In the ear The tympanic membrane is located in the ear canal. Therefore, the assistant should place a thermometer in the patient's ear to collect a temperature via the tympanic membrane.

At what time of day will a patient's body temperature be at its lowest?

In the morning

At what time of day will a patient's body temperature be at its lowest?

In the morning The patient's body temperature is at its lowest in the morning and increases throughout the day, reaching its highest temperature in the late afternoon.

Where is serous fluid found?

In the pericardial cavity

A medical assistant should understand that which of the following links initiates the chain of infection?

Infectious agent

Histamine

Inflammation chemical

A provider asks a medical assistant to administer oxygen to a patient who is experiencing respiratory distress. Which of the following should the medical assistant take when administering oxygen to the patient?

Insert the tips of the cannula into the patients nostrils

Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw?

Inspect the integrity of the needle's seal

Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw?

Inspect the integrity of the needle's seal.

Which of the following actions should a medical assistant take to verify the quality of the veinpuncture supplies before beginning a blood draw?

Inspect the integrity of the needles seal

Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw?

Inspect the integrity of the needles seal. Inspecting the needle's seal helps ensure the sterility of the needle.

Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw?

Inspect the integrity of the needles seal. (inspecting the needles seal helps ensure the sterility of the needle)

A phlebotomy tech is collecting a unit of blood from a donor. What should the phlebotomist instruct the patient to do during the collection?

Instruct the donor to open and close his hand gently *throughout the collection (NOT PRIOR to the venipuncture)

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "noncovered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?

Instruct the patient to contact the insurer about the denial of payment.

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "noncovered service". If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?

Instruct the patient to contact the insurer about the denial of payment. The assistant serves as an advocate on behalf the patient in terms of treatment and care. In an instance of denial of payment due to a noncovered service, it is the responsibility of the patient to contact the insurer to discuss any existing disputes regarding payment.

A medical assistant receives a denial of payment for a patients cholecystectomy. the reason stated is "noncovered service." If this procedure was deemed emergent by the provider, which of the following actions should the assistant take?

Instruct the patient to contact the insurer about the denial of payment. (The assistant serves as a advocate on behalf the patient in terms of treatment and care. in an instant of denial of payment due to a noncovered service, it is the responsibility of the patient to contact the insurer to discuss any existing disputes regarding payment)

opthalmoscope

Instrument used to examine the eyes

A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?

Interrupted baseline

2) a medical assistant is talking with a young adult patient who says he found a partner he loves but cannot make a commitment to their relationship. The developmental crisis this patient is experiencing is which of the following?

Intimacy v isolation

Which of the following routes of administration should a medical assistant use when performing a tuberculin skin test?

Intradermal

Which of the following routes of administration should a medical assistant use when performing a tuberculin skin test?

Intradermal The assistant should use the intradermal route to administer a tuberculin skin test. This route of administration applies the medication to the epidermal layer of the skin and allows for subsequent evaluation of the reaction to the tuberculin testing agent.

which of the following routes of administration should a medical assistant use when performing a tuberculin (TB) skin test ?

Intradermal. (The assistant should use the intradermal route to administer a tuberculin skin test. This route of administration applies the medication to the epidermal layer of the skin and allows for subsequent evaluation of the reaction to the tuberculin testing agent).

A medical assistant is caring for a patient who has come in contact with concrete debris. Upon inspection of the eye, the assistant sees debris on the surface of the sclera. Which of the following actions should the assistant take?

Irrigate the eye starting at the inner can thus and flowing to the outer canthus

A medical Assistant is reviewing a providers instructions as the patient is preparing to leave the office. The provider recommends that the patient purchase an over-the-count antitussive, but the patient tells the assistant that she does not know what an antitussive is. Which of the following responses should the assistant make?

It is a medication that suppresses the cough reflex. (An Antitussive suppresses the cough reflex. One of the active ingredients used in antitussive medications is dextromethorphan)

A medical assistant is reviewing a providers instead the patient is preparing to leave the office. The provider recommended that the patient purchases an over-the-counter antitussive, but the patient tells the assistant that she does not know what an antitussice is. Which of the following responses should the assistant make?

It is a medicine that suppressed the cough reflex

A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter

January 1, 2020

A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?

January 1, 2020

A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?

January 1, 2020 The assistant should write out the name of the month and follow it with the date and year.

A medical assistant is writing a piece of professional correspondence to a consulting provider. In which of the following ways should the assistant record the date on the letter?

January 1, 2020 (The Assistant should write out the name of the month and follow it with the date and year).

A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patient's body should the assistant expect to find the injury?

Just above the knee

A medical assistant is reviewing a patient's recent medical history and notes that she has a healing fracture of the distal femur. Where on the patients body should the assistant expect to find the injury?

Just above the knee. The femur is the large bone that connects the hip to the knee. The term distal refers to a point farthest away from the trunk of the body. Therefore, the distal femur would be located just above the knee.

A medical assistant should identify which of the following micro organisms is having to help for function in the human body

Lactobacillus acidophilus Lactobacillus acidophilus aids with digestion and it's a common ingredient in probiotic supplements

What tube should a phlebotomy tech use first when collecting a dermal sample?

Lavender

Which collection tube is needed for an erythrocyte sedimentation rate test?

Lavender

What is the first tube collected in dermal samples?

Lavender/EDTA

11) a medical assistant is collecting information from a patient prior to physical exam. Which of the following findings disclosed by the patient should the medical assistant recognize as an indication of bulimia nervosa?

Laxative use

Which of the following groups of EKG leads are bipolar?

Leads I, II, and III

​Which of the following groups of EKG leads are bipolar?

Leads I, II, and III

Which of the following groups of EKG leads are bipolar?

Leads I, II, and III Leads I, II, and III are three bipolar limb leads that make up Einthoven's Triangle.

Which of the following groups of EKG leads are bipolar?

Leads I, II, and III (Leads I, II, And III are three bipolar limb leads that make up Einthoven's Triangle).

A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of the following is the most appropriate collection site?

Left Heel (If a child is under 12 months of a age, an assistant should select the child's heel as the collection site for routine testing, even if there is a well developed vein available. The heel stick is sufficient and causes less trauma).

A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site

Left heel

A medical assistant has a request to collect a routine CBC from a healthy 10 month old infant. Which of the following is the most appropriate collection site?

Left heel If a child is under 12 months of age, an assistant should select the child's heel as the collection site for routine testing, even if there is a well-developed vein available. The heel stick is sufficient and causes less trauma.

A medical assistant receives a call from a patient who is irate about a letter she received from her insurance carrier denying a claim. Which of the following statements should the assistant make?

Let's see if there's something we can do at our end. I'll ask our claims specialist to review the claim

Which of the following items in a medical office are considered administrative office supplies?

Letterhead, envelopes and business cards

Which of the following items in a medical oce are considered administrative oce supplies?

Letterhead, envelopes, and business cards

Which of the following items in a medical office are considered administrative office supplies?

Letterhead, envelopes, and business cards

Which of the following items in a medical office are considered administrative office supplies?

Letterhead, envelopes, and business cards. Letterhead, envelopes, business cards, stationery, copy paper, pens, and pencils are considered administrative office supplies necessary for the administration of the practice.

Which of the following items in a medical office are considered administrative office supplies?

Letterhead, envelopes, and business cards. (Letterhead, envelopes, business cards, stationary, copy paper, pens, and pencils are considered administrative office supplies necessary for the administration of the practice).

White blood cells

Leukocytes

baby's length

Lie baby supine and measure from top of leg to bottom of foot (with leg extended)

A medical assistant is removing sutures from a patient who has a laceration on his lower left leg. After setting up the sterile field, which of the following actions should the assistant take?

Lift the first knot away from the skin. Lifting the first knot away from the skin allows room for the assistant to slip one tip of the suture scissors under the suture.

A medical assistant is removing sutures from a patient who has a laceration on his left lower leg. After setting up the sterile field, which of the following actions should the assistant take?

Lift the rst knot away from the skin

A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?

Locate the area two to three finger widths below the antecubital space. The assistant should locate this area of the patient's inner forearm for the intradermal injection. The assistant should avoid discolored, pigmented, or scarred areas of skin.

A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?

Locate the area two to three finger-widths below the antecubital space.

A medical assistant is administering an inteadermal and inteadermal injection for allergy testing. Which of the following actions should the assistant take?

Locate the area two to three fingers -worth's below the antecubitals space

Which of the following actions should the medical assistant take to safeguard a patients protected health information

Log off of computers when not in use

A patient asks a medical assistant to explain the difference between liniment and medicated lotion? which of the following responses should a medical assistant make?

Liniments contain a higher portion of oil than medicated lotions.

cholesterol testing

Lipids are evaluated using capillary blood, finger stick. fasting required (12 hrs)

plasma

Liquid part of blood, 90% water, 10% solutes

What is the definition of active listening

Listening to the patient and then responding by using paraphrasing to demonstrate understanding

Which of the following positions is appropriate for a pelvic examination?

Lithotomy

Which of the following positions is appropriate for a pelvic exam?

Lithotomy The lithotomy position is appropriate for pelvic examinations.

What is included in the comprehensive metabolic panel (CMP) that is NOT included in the basic metabolic panel (BMP)?

Liver function tests A BMP includes kidney function (BUN, Cr) glucose and electrolytes (Na, K, Cl, CO3). A CMP is all of the BMP tests plus liver function tests (AST, ALT), bilirubin, and proteins (albumin)

A medical assistant is using a scale with a height bar to measure a patients height. Which of the following actions should the assistant take?

Lowe the horizontal bar gently so that it rests on the top of the patients head

A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take?

Lower the horizontal bar gently so that it rests on the top of the patient's head.

A medical assistant is using a scale with a height bar to measure a patient's height. Which of the following actions should the assistant take?

Lower the horizontal bar gently so that it rests on the top of the patient's head. This position will show an accurate measurement of the patient's height on the vertical extension bar.

A medical assistant is using scale with a height bar to measure a patients height. which of the following actions should the assistant take?

Lower the horizontal bar gently so that it rests on the top of the patients head. (This Position will show an accurate measurement of the patients height on the vertical extension bar)

A provider is performing a routine rectal examination on a patient. Which of the following supplies should a medical assistant have available during the examination?

Lunricating jelly

A medical assistant is preparing for a physical examination and is helping the patient into the dorsal recumbent position. The assistant should identify that this position is described by which of the following?

Lying face up, with the legs bent and the feet flat on the table

Which of the following body systems provides the framework to protect the body from pathogenic organisms and maintain fluid balance? 1.) Musculoskeletal system 2.) Gastrointestinal system 3.) Integumentary system 4.) Lymphatic system

Lymphatic System ( The primary function of the lymphatic system is to defend the body against foreign cells and diseases, provide immunity, and maintain fluid balance.)

Which of the following instructions should a medical assistant provide to a patient regarding transdermal patch use and care?

Make sure to rotate pitch placement to avoid skin irritation

A medical assistant is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication?

Magnesium sulfate

Medical assistant is transcribing a prescription for magnesium sulfate into a patient's medical record. Which of the following should the assistant use to document this medication?

Magnesium sulfate When transcribing a prescription for magnesium sulfate, the medication name should always be spelled in full.

A medical assistant is transcribing a prescription for magnesium sulfate into a patients medical records. which of the following should the assistant use to document this medication?

Magnesium sulfate. (When transcribing a prescription for magnesium sulfate, the medication name should always be spelled in full)

A medical assistant is measuring a patients blood pressure with an android sphygmomanometer and a stethoscope. Which of the following actions should the assistant take?

Make sure the midpoint of the patients arm is at the level of the patients heart

A medical assistant is testing a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take?

Make sure the patient does not lean forward during the test

A medical assistant is testing a patients visual acuity using a Snellen chart. Which of the following actions should the assistant take?

Make sure the patient does not lean forward during the test

A medical assistant is testing a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take?

Make sure the patient does not lean forward during the test.

A medical assistant is testing a patient's visual acuity using a Snellen chart. Which of the following actions should the assistant take?

Make sure the patient does not lean forward during the test. If the patient leans forward, the distance from the chart will be altered and the test results will be inaccurate.

A medical assistant is testing a patients visual acuity using a Snellen Chart. Which of the following actions should the assistant take?

Make sure the patient does not lean forward during the test. Always 20 feet (If the patient leans forward, the distance from the chart will be altered and the test results will be inaccurate)

TB test

Mantoux test (skin test) -should be read in 48-72 hours -a positive Mantoux test indicates the pt has developed an immune response to TB, NOT that the disease is present! Pt's who have been treated for TB in the past will yield a positive reaction.

A phlebotomist is collecting a blood specimen from a patient who has pneumonia. Besides glove, which of the following pieces of PPE should the technician wear?

Mask

In taking droplet precautions, in addition to standard precautions, which piece of PPE should the tech apply?

Mask

What is the last piece of PPE that a tech should remove?

Mask

A medical assistant is talking with an older patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently home bound. To which of the following resources should the assistant refer the patient?

Meals on wheels

Which blood test checks for the average size of RBC's?

Mean Corpuscular Volume (MVC)

weber testing

Measures vibration in ears, louder in one ear

15° angle

Medical assistant should insert the needle which of the following angle during a venipuncture?

sublingual medication

Medication placed under the tongue, where it dissolves in the patient's saliva and is quickly absorbed through the mucous membrane lining of the mouth.

Which of the following cell structures if the source of energy for a cell?

Mitochondria/energy. (Mitochondria assistant with converting energy from nutrients into a form that can be used by cells)

A MA is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?

Remove nail polish before the test

v3

Midway between V2 and V4

Which cleanser should be used for a clean-catch urine specimen?

Mild antiseptic soap

When unloading an autoclave machine, a medical assistant notices spots on the instruments. The assistant should recognize that this is a result of which of the following?

Mineral deposits from the tap water

Which of the following cell structures is the source of energy for a cell?

Mitochondria

If a patient is light headed ... the technician should identify that the patient is at risk for ...

Nausea (or vomiting)

A medical assistant is reviewing the laboratory results of a patient who has the Epstein-Barr virus. The assistant should identify that this microorganism can cause which of the following conditions?

Mononucleosis

A medical assistant is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?

Nitroglycerin

When pain signals are received by the brain, which of the following body systems is alerted to initiate a movement response? 1.) Muscular 2.) Cardiovascular 3.) Digestive 4.) Integumentary

Muscular ( The muscular system receives signals from the nervous system in response to pain, which causes the muscles to contract or move.)

What PPE is required when drawing blood from a patient who has active tuberculosis (TB)?

N95 Respirator

Can a PTT be collected on a capillary site?

NO

pyloricstenosis

Narrowing of the opening between the stomach and intestine

A medical assistant observed a provider failing to perform hand hygiene before begging to remove sutures from a patients hand. The patients hand later becomes infected. The assistant should identify which of legal torts has occurred?

Negligence

The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

Negligence

The medical assistant drops an instrument on the oor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile eld. A few days after the procedure, the patient calls the oce, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

Negligence

The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. he picks up the instrument and places it back on the sterile field. A few days the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

Negligence (Medical negligence, also known as malpractice, is a tort in which a medical professional did not perform an essential action or performed an improper one, resulting in harm to a patient. The assistant's failure to maintain a sterile field was a negligent act, resulting in the patients infection).

A medical assistant is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?

Nitroglycerin (Nitroglycerin is a vasodilator that is used to treat angina or chest pain. It is available in a sublingual tablet and sublingual spray).

making corrections to an EMR record

Never delete an entry

A MA is reviewing the list of medications a patient report currently taking. The assistant should recognize what which of the following medications is available in a sublingual form?

Nitroglycerin

erthrocyte sedimentation rate (ESR)

Non-specific test for inflammatory disorders speed at which erythrocytes settle out of plasma (Erthocyte (RBC)) Increases with present inflammation

A medical assistant is caring for a patient who has a body mass index (BMI) of 23. The patient should be categorized as which of the following?

Normal weight

7) A medical assistant is performing an allergen skin test. Which of the following actions should the medical assistant take?

Notify the provider immediately if the patient demonstrates signs of anaphylaxis

11) A medical assistant received a call from a reference laboratory reporting a fasting blood glucose of 450 mg DL for a patient according to protocol, which of the following actions should the medical assistant take?

Notify the provider of the test results

Which of the following human cell contains cells genetic information?

Nucleus The nucleus contains chromosomes, the thread-like structures made of DNA, which are the structures that contain the body's genetic information.

A medical assistant is preparing a patient for a physical examination when he notices that the patients eyes are moving back and forth in a constant, involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patients medical record?

Nystagmus

A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?

OSHA Form 301

A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. Which of the following types of documentation should the assistant complete as a result of this incident?

OSHA Form 301 The assistant should recognize that the OSHA Form 301 is an incident report used when reporting details about a work-related injury or illness.

A medical assistant is replacing a sharps container in an examination room and receives a small laceration on her arm from the plastic lid. which of the following types of documentation should the assistant complete as a result of this incident?

OSHA Form 301. (the assistant should recognize that the OSHA Form 301 is an incident report used when reporting details about a work related injury or illness)

Which of the following techniques should a medical assistant use to confirm a patients understanding of insulin administration?

Observe the patient as she performs a self- Demonstration/feedback. (Having the patient physically demonstrate her understanding of insulin administration allows the assistant to evaluate her comprehension)

Which of the following techniques should a medical assistant use to confirm a patients understanding a insulin administration?

Observe the patient as she performs a self-demonstration

Which of the following techniques should a medical assistant use to conrm a patient's understanding of insulin administration?

Observe the patient as she performs a self-demonstration

Which of the following techniques should a medical assistant use to confirm a patient's understanding of insulin administration?

Observe the patient as she performs a self-demonstration.

Which of the following techniques should a medical assistant use to confirm a patient's understanding of insulin administration?

Observe the patient as she performs a self-demonstration. Having the patient physically demonstrate her understanding of insulin administration allows the assistant to evaluate her comprehension.

A provider prescribes oxycodone for a patient after abdominal surgery. Which of the following describes this type of medication?

Oxycodone is a Schedule II controlled substance and has a high potential for abuse. Oxycodone is a schedule II controlled substance with significant restrictions. Schedule II substances have a high risk of abuse and dependency.

A provider prescribed oxycodone for a patient after abdominal surgery. Which of the following describes this type of medication?

Oxycodone is a schedule 2 controlled substance and had a high potential for abuse.

A medical assistant is preparing to use a glucose tear to measure a patients blood glucose level. Which of the following actions should the assistant take?

Obtain the blood sample after inserting the test strip into the glucose meter

Where should a medical assistant place the electrode for lead V5?

On the left anterior axillary line, horizontal to V4

Where should a medical assistant place the electrode for lead V5?

On the left anterior axillary line, horizontal to V4. This is the proper placement for lead V5.

Where should a medical assistant place the electrode for lead V5

On the left anterior axillary line, horizontal to V5

8) Which of the following foods should a medical assistant recommend to the patient who needs to increase dietary intake of vitamin a?

Oranges

Which of the following is outside of a medical assistant's scope of practice?

Order additional laboratory tests to confirm the patient's condition. It is outside of a medical assistant's scope of practice to order additional laboratory tests without a provider's prescription.

Which of the following is outside of a medical assistants scop of practice

Order additional laboratory tests to confirm the patients condition

Which of the following is outside of a medical assistant's scope of practice?

Order additional laboratory tests to conrm the patient's condition.

A medical assistant is preparing the room for a patients general physical examination. The assistant should recognize that which of the following instruments should be available to the provider for examination?

Otoscope

A medical assistant is preparing to sanatize contaminated equipment. Which of the following pieces of equipment can a medical assistant sanitize and reuse without needing to disinfect or sterilize it?

Otoscope

A provider prescribes oxycodone for a patient after abdominal surgery. Which of the following describes this type of medication?

Oxycodone is a Schedule II controlled substance and has a high potential for abuse.

O2

When a medical assistant documenting data in a patient's progress notes, which of the following abbreviations is acceptable for use?

Hematocrit

Packed cell volume (PCV)

A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patients place of employment. The patient has private insurance and is eligible for workers compensation. The Assistant should recognize that which of the following parties is responsible for payment of this bills?

Paid in Full by workers compensation (The assistant should recognize that in instances in which a patient is eligible for workers compensation, the workers compensation should be accepted as payment in full by clinic. any remaining balance should be written off by the clinic. Therefore, neither the patient nor the patients private insurance should be billed)

A patient arrives a clinic with a bill for x-rays that were required due to an injury at the patients place of employment. The patient has private insurance and is eligible for workers compensation. The assistant should recognize that which of the following parties is responsible for the payment of this bill

Paid in full by Worker's Compensation

A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patients place of employment. The patient has Private insurance and is elgiable for workers compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill?

Paid in full by workers compensation

A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill?

Paid in full by workers' compensation

A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results?

Parentage testing Chain of custody guidelines apply to drug screens, forensic studies, blood alcohol levels, and parentage testing.

A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results?

Parentage testing (Chain of custody guidelines apply to drug screens, forensic studies, blood alcohol levels, and parentage testing).

If fission was on a clinic with a bill for x-rays that required due to an injury at the patient's please employment. The patient has private insurance and is eligible for Worker's compensation. Assistant should recognize that which of the following parties is responsible for payment of this bill?

Paid in full by workers' compensation. The assistant should recognize that in instances in which a patient is eligible for workers' compensation, the workers' compensation should be accepted as payment in full by the clinic. Any remaining balance should be written off by the clinic. Therefore, neither the patient nor the patient's private insurance should be billed.

Which of the following body structures is a part of both the digestive system and the endocrine system? 1.) Appendix 2.) Pancreas 3.) Liver 4.) Gallbladder

Pancreas ( The pancreas is part of both the digestive and endocrine systems. It functions in the endocrine system by producing insulin and glucagon, which maintain blood glucose levels and store glucose for energy. It also functions in the digestive system by contributing to the breakdown of enzymes.)

A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record?

Papules

A medical assistant is examining the skin on a patients forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patients medical record?

Papules

A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record?

Papules Papules are solid elevations that are less than 0.5 cm (0.2 in) in diameter. A common cause is allergic eczema.

A medical assistant is examining the skin on a patients forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in a diameter. which of the following terms should he use to document his observations in the patients medical record?

Papules (Papules are solid elevations that are less than 0.5 cm (0.2in) in diameter. A common cause is allergic eczema)

The parent of a child who has pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is which of the following types of infection?

Parasitic

The parent of a child who has pediculosis is taking a medical assistant for more information about her child's condition. The assist should begin by explains that pediculosis is which of the following types of infection?

Parasitic

The parent of a child who has Pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is which of the following types of infection?

Parasitic The assistant should recognize that pediculosis, also known as lice, is a common parasitic infection that is highly contagious.

The parent of a child who has pediculosis is asking a medical assistant for more information about her Childs condition. The assistant should begin by explaining that pediculosis is which of the following types of infection?

Parasitic. (The assistant should recognize that pediculosis, also known as lice, is a common parasitic infection that is highly contagious)

A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results?

Parentage testing

A medical assistant is assisting in the treatment of a patient who experienced a chemical burn. Which of the following steps should the assistant take?

Remove any chemical covered clothing

MA is testing a patients visual acuity using Snellen Chart. Which of the following actions should the assistant take?

Patient isn't leaning forward.

supine (horizontal recumbent) position

Patient lies flat with face upward and lower legs supported by the table extension

A medical assistant works at an urgent care center that uses open hours scheduling. Which of the following describes this form of scheduling

Patients arrive at their convenience and are seen on a first come, first serve basis

A medical assistant works at an urgent care center that uses open hours scheduling. Which of the following describes this form of scheduling?

Patients arrive at their convenience and are seen on a first come, first serve basis. This describes open hours scheduling.

A medical assistant works at an urgent care center that uses open hours scheduling. Which of the following describes this form of scheduling?

Patients arrive at their convenience and are seen on a first-come, first-served basis.

A phlebotomy tech is introducing herself to a patient and explaining the venipuncture procedure. In which of the following comfort zones is the tech working?

Personal (Standing within 18 in - 4 ft of a patient) (Intimate - would be within 18 inches, such as in a venipuncture) (Social - would be 4-12 feet) (Public - within at least 12 feet such as with a speaker and audience)

A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment?

Physician assistant

Medical assistant is speaking with a patient who has seasonal allergies. Which of the following healthcare providers should assistant identify as being able to make a diagnosis and initiate the necessary treatment?

Physician assistant As a licensed health care provider, a physician assistant is able to manage patient care, make a diagnosis, and initiate treatment, which includes writing prescriptions for medication.

Function of blood

Pick up and delivery services for the body, heat regulating

What color is the top of tubes used for blood bank specimens?

Pink (or lavender)

A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?

Place does stethoscopes diaphragm over the patients palpated artery. The assistant should place the diaphragm of the stethoscope over the patient's brachial artery and then apply pressure. Applying pressure directly over the artery will allow the assistant to obtain a more accurate reading.

What is the phlebotomists responsibility during bone marrow collection?

Place the aspirated material onto a slide with a fixative

A phlebotomy tech is removing a bag of contaminated items from a collection area. Which action should the tech take to properly dispose of the items?

Place the bag inside a second hazardous waste bag outside of the room.

A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?

Place the stethescope's diaphragm over the patient's palpated artery.

A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?

Place the stethoscope's diaphragm over the patient's palpated artery.

A medical assistant is obtaining a blood pressure measurement from an adult patient. Which of the following actions should the assistant take to ensure an accurate reading?

Place the stethoscope's diaphragm over the patient's palpitated artery

A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet. Which of the following instructions should the assistant give the patient?

Place the tablet between your gums and cheek

A medical assistant is measuring the circumference of an infant's head. Which of the following actions should the assistant take?

Place the zero mark of the measuring tape against the infant's forehead.

American assistant is measuring the circumference of an infants head. What are the following action should the assistant take?

Place the zero mark of the measuring tape against the infant's forehead. The assistant should place the zero mark of the measuring tape on the infant's forehead.

A medical assistant is measuring the circumference of an infants head. Which of the following actions should the assistant take?

Place the zero mark of the measuring tape against the infants forehead

A medical assistant is measuring the circumstance of an infants head. Which of the following actions should the assistant take?

Place the zero mark of the measuring tape against the infants forehead

A medical assistant is measuring the circumference of an infants head. Which of the following actions should the assistant take?

Place the zero mark of the measuring tape against the infants forehead.

What is the appropriate way to take a radial pulse

Place your index finger and middle finger on the wrist, under the thumb

What is the liquid part of blood called?

Plasma

What is the difference between plasma and serum?

Plasma contains clotting factors and serum does not When clotting factors such as *fibrinogen are removed from plasma, the serum is what is left. After blood is collected and allowed to clot, it is placed in the centrifuge. The centrifuge will separate the blood into 2 layers: serum and clotted blood (usually in an SST)

An adolescent is covered by two insurance policies under divorced parents who have birthdays in May and April. Which policy is the primary policy?

Policy of the parent who has the earliest birthday.

Which of the following actions should a medical assistant take when obtaining the length of an infant during a well-child visit?

Position the infant on his back.

Which of the following actions should a medical assistant take when obtaining the length of an infant during a wellchild visit?

Position the infant on his back.

Which of the following actions should a medical assistant take when obtaining the length of an infant during a well child visit?

Position the infant on his back. The assistant should place the infant on his back on an examination table with a paper cover, and then draw a line on the paper at the infant's head and a line at the heel of the extended legs.

As a medical assistant is collecting a blood sample, the patient begins to faint. Which of the following actions should the medical assistant take to help ensure the patient safety?

Position the patient flat on her back

How should you position yourself in an exam room with a patient who seems angry and potentially aggressive

Position yourself between the patient and the door

A medical assistant is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct dose is delivered?

Pour the medication to the prescribed dose in the medicine cup on a at surface

A medical assistant is preparing to administer a liquid, oral medication to a parent. Which of the following methods should the assistant use to ensure the correct dose is delivered?

Pour the medication to the prescribed dose in the medicine cup on a flat surface

A medical assistant is preparing to administer a liquid, oral medication to a patient. Which of the following methods should the assistant use to ensure the correct dose is delivered?

Pour the medication to the prescribed dose in the medicine cup on a flat surface.

My medicine assistant is preparing to administer liquid, oral medication to a patient. Which is the following methods should the assistant use to ensure the correct dose is delivered?

Pour the medication to the prescribed dose in the medicine cup on a flat surface. The assistant should place the medicine cup on a flat surface at eye level and pour the medication to the prescribed dose mark.

Which examination phase would a phlebotomist process specimen and provide post-puncture care?

Pre-examination

A phlebotomy tech obtains two readings of 17 mg/dL when preforming a glucometer test for a patient. Which of the following actions should the technician take?

Preform a set of liquid controls (The reference range for a blood glucose test is 70-126 mg/dL ... at 17 mg/dL the pt would be showing extreme symptoms and is a dangerous level ... if not showing symptoms, then the glucometer may be wrong and need a liquid control test for quality assurance)

hCG elevated

Pregnancy, molar pregnancy, ectopic pregnancy, choriocarcinoma, theca lutein cysts, ovarian hyperstimulation syndrome , hydatiform mole

A medical assistant is reviewing laboratory requisitions. For which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture?

Previous thromboses

Medical assistant is reviewing laboratory requisitions. For which of the following patient condition should the assistant perform a capillary collection rather than a venipuncture?

Previous thromboses The assistant should consider a capillary puncture when the amount of blood needed is minimal and a patient has a history of thromboses.

Hemoglobin HB

Primary component of RBC

Recent laboratory results

Prior to a patient's follow-up appointment, which of the following information should a medical assistant report to the provider?

Erythropoiesis

RBC formation

A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit?

Problem focused examination. Problem-focused examinations are limited to the single body area or system mentioned in the chief complaint.

A patient is seen is an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit?

Problem- focused examination. (Problem- focused examinations are limited to the single body area or system mentioned in the chief complaint)

A patient is seen in an urgent care center for a laceration to the left foot. The provider evaluates the injury, determines sutures are not needed, applies a dressing, and releases the patient. Which of the following levels of examination should a medical assistant use for the procedural coding for this visit?

Problem-focused examination

Myeloid line "marrow line"

Produces granular leukocytes and monocytes(largest leukocytes)

8) which of the following defense mechanisms characterized by a patients externalization of guilt, blame,or responsibly?

Projection

A patient is upset and angry after an appointment. She is distraught and unable to pay attention when you tell her what dates are available for her follow-up appointment. This results in some confusion and the patient accuses you of not listening. What form of defense mechanism is this patient likely demonstrating

Projection

10) a medical assistant is collecting information for a patient prior to a physical examination. Which of the following findings should the medical assistant recognize as an indication of anorexia nervosa?

Protruding bones

When assigning a CPT code, which of the following is the purpose of a modifier?

Provide additional information or circumstances for a the procedure

A medical assistant at a facility receives a call from a patient who is requesting the total cost of a surgical preocedure. Which of the following is an appropriate response by the assistant?

Provide the patient with an estimated cost for the procedure

A medical assistant is making a new sign-in sheet for the patients who have appointments that day. Which of the following information should the sign-in sheet include?

Providers name

A medical assistant is performing an ear irrigation for an adult patient who has a cerumen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution?

Pull the pinna of the ear up and back.

A medical assistant is performing an ear irrigation for an adult patient who has a cermen impaction. Which of the following steps should the assistant complete prior to administering the irrigation solution?

Pull the pinna of the ear up and back. The assistant should pull the pinna of the ear up and back to manipulate the external ear canal, allowing the irrigation solution to circulate through it and drain more easily.

Which of the following stages of the cardia cycle on an EKG strip represents ventricular depolarization?

QRS complex

Which blood level is not increased by hemolysis?

RBC's

10) A medical assistant is preparing a patient for a physical examination. The patient tells the medical assistant that she is having serious problems at work, and she feels so much stress she cannot focus on anything at work or at home. Based of the patients anxiety level which of the following findings should the medical assistant expect?

Rapid respirations

You have finished all of your assigned tasks and are thinking of leaving a few minutes early for your lunch break when the doctor approaches you and tells you that there are patients waiting to be seen but the exam rooms have not yet been cleaned after the last patients. You know that this is the responsibility of another medical assistant in the office, but she is on the phone dealing with an important personal problem. What should you do

Reassure the doctor that you will take care of the problem and then quickly clean the rooms yourself

When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

Receive and prepare tissue specimens for processing

When assisting a provider with a punch of biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

Receive and prepare tissue specimens for processing

When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

Receive and prepare tissue specimens for processing.

When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

Receive and prepare tissue specimens for processing. The assistant is responsible for receiving and preparing tissue specimens obtained from a punch biopsy for processing by the laboratory.

Prior to a patient's follow-up appointment, which of the following information should a medical assistant report to the provider?

Recent laboratory results

Prior to a patient's follow-up appointment, which of the following information should a medical assistant report to the provider?

Recent laboratory results. The assistant should report recent laboratory results to the provider prior to the visit so the provider can review them with the patient during the follow-up appointment.

A phlebotomy tech is collecting a unit of blood from a donor. What position should the donor be in?

Reclined position

Which of the following routes for taking a patient's temperature is the most accurate?

Rectal

Which of the following routes for taking a patients temperature is the most accurate?

Rectal

Which of the following routes for taking a patient's temperature is the most accurate?

Rectal The rectal route is the most accurate method for obtaining a patient's temperature because the rectum is the most closed cavity.

Which of the following routes for taking a patient's temperature is the most accurate?

Rectal (The rectal route is the most accurate method for obtaining a patient's temperature because the rectum is the most closed cavity).

According to OSHA guidelines, a medical assistant should dispose of blood-soiled gauze dressing in which of the following?

Red biohazard bag

Where erythropoiesis begins

Red bone marrow , (4 days maturation)

a medical assistant receives a call from a patient requesting a refill for fentanyl patches for chronic pain. which of the following actions should the assistant take?

Refer the patient's request to the provider. (the assistant should recognize fentanyl as a schedule II Drug that requires a written prescription from the provider. The first step when reviewing a refill request is to contact the provider).

A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

Remain with the patients view to allow lip-reading

A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

Remain within the patient's view to allow lip-reading

A medical assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

Remain within the patient's view to allow lip-reading. Remaining within the patient's view allows for lip-reading and association of facial expressions with verbal communication. This technique promotes successful communication with patients who exhibit moderate hearing loss.

A medical Assistant is collecting a health history from an older adult patient who is exhibits moderate hearing loss. Which of the following actions should the assistant take?

Remain within the patients view to allow lip reading. (Remaining within the patients view allows for lip reading and association of facial expressions with verbal communication. This technique promotes successful communication with patients who exhibit moderate hearing loss)

Which of the following methods is used to notify a provider of the denial of a claim by an insurance carrier?

Remittance advice

Which of the following methods is used to notify a provider of the denial of a claim by an insurance carrier?

Remittance advice A remittance advice document itemizes all paid, denied, and allowable charges for a patient. This document notifies the provider of any and all claim denials.

A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the following statements should the assistant include in the teaching?

Remove your nail polish before the test. There is a light on the oximetry probe that measures a patient's pulse and oxygen saturation. Nail polish can affect the reading if it interferes with the light.

Which of the following tasks is within the scope of practice for a medical assistant in a clinical setting

Removing sutures from a healing laceration

A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges?

Review that day's encounter forms to determine if another patient received the services

A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges?

Review that day's encounter forms to determine if another patient received the services.

A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take to reconcile these charges?

Review that days encounter forms to determine if another patient received the services. The purpose of the encounter form is to account for current charges, payments, and balances for each patient. The assistant can review these documents to determine that the patient was seen on the indicated date of service and what services the patient received.

A patient reports getting a bill that includes services she did not receive. Which of the following actions should a medical assistant take?

Review that days encounter forms to determine if another patient receives the services

In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drop to the right ear?

Right ear facing up with the earlobe pulled down and back

A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?

Right upper

A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?

Right upper. (The right upper quadrant contains the major portion of the liver. it is also the quadrant that contains the gallbladder)

where does the electrical impulse begin

SA node

Which additive does a blood culture collection require?

SPS (Sodium Polyanethol Solfate)

Which collection tube should a phlebotomy tech use for collecting a routine chemistry test that requires serum?

SST When an SST tube is centrifuged, the thixotropic gel changes viscosity and moves between the serum and cells.

ancillary diagnostic services

Services that support patient diagnoses (e.g., laboratory or radiologic services). pathology

A MA is responsible for cleaning instruments in minor surgery. Which is the first step?

Sanitization

A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process?

Sanitization

A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in the process?

Sanitization Sanitization is the first step of cleaning instruments. All instruments that come into contact with a patient's skin should be sanitized before proceeding with disinfection and sterilization.

A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?

Scissors

A provider has requested a dissecting instrument on a sterile tray that a medical assistant is preparing. Which of the following instruments should the assistant include on the tray?

Scissors Scissors are considered cutting and dissecting instruments because they include a sharp blade or surface that can cut, dissect, or scrape.

If a patient is exhibiting involuntary movement ... the technician should identify that the patient is at risk for ...

Seizure

A medical assistant is reinforcing teaching with a patient about the use and care of a transdermal patch. Which of the following instructions should the assistant include in the teaching?

Select a different application location for each new patch

A medical assistant is reinforcing teaching with a patient about the use and care of a transdermal patch. Which of the following instructions should the assistant include in the teaching?

Select a different application location for each new patch. The assistant should instruct the patient to rotate the location of application for each new patch to help avoid skin irritation. Areas of excess body hair and scaring should be avoided in order to maximize medication absorption.

A medical assistant is collecting a urine specimen from a patient for a drug screening. Which of the following actions should the assistant take to adhere to the chain of custody for this specimen?

Send the specimen to the testing laboratory on the same day as the collection

A medical assistant is collecting a urine specimen from a patient for a drug screening. Which of the following actions should the assistant take to adhere to the chain of custody for this specimen?

Send the specimen to the testing laboratory on the same day as the collection.

A medical assistant is collecting a urine specimen from a patient for a drug screening. Which of the following actions should the assistant take to adhere to the chain of custody for this specimen?

Send the specimen to the testing laboratory on the same day as the collection. The assistant should send the specimen and completed requisition to the testing laboratory on the same day as the collection.

For which of the following conditions does emergency first aid treatment include maintaining an open airway, controlling bleeding and keeping the patient warm until help comes?

Shock

A medical assistant is preparing a patient who has Congestive Heart Failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect?

Shortness Of Breath (Expected manifestations of Congestive Heart Failure (CHF) include shortness of breath, Fatigue, and edema)

A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect?

Shortness of breath

A medical assistant is preparing a patient who has congestive heart failure (CHF) for an examination by the provider. Which of the following manifestations should the assistant expect?

Shortness of breath (SOB) Expected manifestations of CHF include shortness of breath, fatigue, and edema

What should happen after an EDTA blood smear specimen collection?

Should be prepared within 1 hour of collection

What should happen after a Glucose (peds) specimen collection?

Should be tested asap

What should happen after an EDTA specimen collection?

Should be tested within 6 hours but can be stored for up to 24 hours if refrigerated.

What should happen after a urine specimen collection?

Should be transported and tested promptly

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, Scaly

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, scaly

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, scaly

A medical assistant is preparing for a patient who has psoriasis to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, scaly

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, scaly. Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly patches that have a silvery appearance.

A medical assistant is preparing a patient who has psoriasis/skin flakes to be examined by the provider. When inspecting the patients skin lesions, the assistant should expect to observe which of the following characteristics?

Silvery, scaly. (Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly patches that have a silvery appearance)

In which of the following positions should a medical assistant place a patient when obtaining a rectal temperature?

Sims

In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination?

Sims'

In which of the following positions should a medical assistant place a healthy patient in preparation for a rectal examination.

Sims' The Sims' position is appropriate for a rectal examination.

To prevent hospital acquired infections, a phlebotomy tech should clean items that have been contaminated by blood with a 1:10 dilution of what substance and water?

Sodium Hypochlorite

where do cardiac electrical impulses originate in the heart?

Sinoatrial node. (Impulses are initiated in the sinoatrial node and are then conducted to the atrioventricular node).

precordial leads

Six EKG leads placed on the anterior chest to record electrical activity of the heart, mainly the electrical impulses originating in the ventricles or the heart's anterior wall

Which of the following organs produces vitamin D, provides protection and helps regulate body temperature? 1.) Liver 2.) Lung 3.) Skin 4.) Brain

Skin ( The skin is a major organ of the integumentary system. It produces vitamin D, provides protection, and helps regulate body temperature.)

Which of the following organ structures within the digestive system is primarily responsible for the absorption of nutrients? 1.) Stomach 2.) Small intestine 3.) Bile duct 4.) Esophagus

Small intestine ( The small intestine is primarily responsible for the absorption of nutrients, which is the final process of digestion.)

Which antiseptic should be used to clean a site for a blood alcohol test?

Soap and water

Which anticoagulant should be used for a PT/PTT test?

Sodium Citrate

Which additive prevents the breakdown of glucose?

Sodium Fluoride

Which of the following medical record documentation templates is organized by the entity that supplied the data?

Source orientated Source-oriented documentation is organized by the entity that supplied the data.

Which of the following medical record documentation templates is organized by the entity that supplied the data?

Source-Oriented. (Source- oriented documentation is organized by the entity that supplied the data)

Which of the following medical record documentation templates is organized but the entity that supplied the data?

Source-oriented

Which of the following medical record documentation templates is organized by the entity that supplied the data?

Source-oriented

When should a phlebotomy technician preform external liquid controls for quality control on a CILA-waived glucose point-of-care test?

When a new lot number or kit is opened.

tympanic thermometer

Specialized electronic thermometer that records the aural temperature in the ear.

Agglutinogens

Specific blood group antigens (ABO and RH)

12) A medical assistant is reviewing the results of the urine collection provided by an adult patient at the clinic. Which of the following laboratory results is outside of the expected reference range?

Specific gravity 1.042

The phlebotomy technician should always verify that the requisition includes which piece of information?

Specimen identification code

Which collection tube should be used for a thyroid study?

Speckled

What does "SD" stand for?

Standard Deviation Standard deviation is a number used to tell how measurements for a group are spread out from the average (mean or expected value). A low standard deviation means that most of the numbers are close to the average, while a high standard deviation means that the numbers are more spread out.

A medical assistant needs to remove all living micro-organisms form a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument?

Sterilization

A medical assistant needs to remove all living micro-organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument?

Sterilization

A medical assistant needs to remove all living microorganisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse this instrument?

Sterilization Sterilization destroys all microbial life, including bacterial spores, through physical or chemical methods. This is the method the assistant should use to cleanse the towel clamp.

A medical assistant needs to remove all living micro- organisms from a contaminated towel clamp. Which of the following methods should the assistant use to cleanse the instrument?

Sterilization (Sterilization destroys all microbial life, including bacterial spores, through physical or chemical methods. This is the methods. This is the method the assistant should use to cleanse the towel clamp).

A patient informs a medical assistant that he gets headaches when he reads from a computer monitor. The assistant should place this information in which of the following locations when using the Soap approach to organizing medical records?

Subjective. (Subjective data includes patient symptoms, non-measurable data, and patient statements. Therefore, the patient's report of headaches when reading from a computer screen would be documented in the Subjective (S) section of the record).

Which of the following instructions should a medical assistant give to a patient when administering an Enteric Coated Tablet?

Swallow the tablet whole with a glass of water. (Enteric Coated Tablets should not be crushed, chewed, or dissolved. the tablets need to arrive in the small intestine whole)

Which of the following instructions should a medical assistant give to a patient when administering an entericcoated tablet?

Swallow the tablet whole with a glass of water."

3) A medical assistant is talking with the parents of a one year old infant about developmental achievements and milestones to expect. According to the infants developmental stage, a lack of achievement of the tasks of that stage can result in which of the following negative outcome?

Suspiciousness

Which of the following instructions should a medical assistant give to a patient when administering an enteric-coated tablet?

Swallow the tablet whole with a glass of water

During a routine venipuncture, the patient becomes pale and diaphoretic. What condition is most likely to occur in this patient?

Syncope

During a routine venipuncture, the patient becomes pale and diaphoretic. Which condition is most likely to occurs in this patient?

Syncope

If a patient is pale and diaphoretic (sweating) ... the technician should identify that the patient is at risk for ...

Syncope (or fainting)

During a routine venipuncture, the patient becomes pale and diaphoretic (sweaty/faint). What condition is most likely to occur in this patient?

Syncope. (The Assistant should recognize these manifestations as the onset of syncope and should take the necessary precautions in case the patient faints. always sit the patient down or lay them down if they have already told you).

Which of the following glands is part of both the immune system and the endocrine system? 1.) Thyroid 2.) Pineal 3.) Thymus 4.) Pituitary

Thymus ( The thymus is part of both the endocrine system and the immune system.)

A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness?

Validate the patient signature. The assistant should validate the patient's signature when acting as a witness.

axillary temperature

Temperature taken at the armpit

First step in the blood collection procedure is ...

Test requisition

What is the "Basal State" of the body?

The body's metabolic state after a patient has been fasting for 12 hours.

Release the tourniquet and stop the draw.

The MA observes a hematoma appearing at the site of a venous blood draw. The MA should do which of the following?

Which structure begins the heartbeat by electrical conduction?

The SA node

13)a medical assistant is explaining how to understand nutritional information on food labels to the patient. Which of the following statements should the medical assistance make?

The amount of each nutrient is expressed in weight per serving and as a percentage of the daily value

15) A medical assistant is assisting a provider of the collection of a stool specimen.The assistant should identify that which of the following statements about fecal occult blood testing processing is true?

The assistant should recognize that the test result is positive if any trace of blue color is detected on or at the edge of the smear

A patient contacts the facility to report a burn injury to her right arm. A medical assistant should identify which of the following pieces of information as necessary when screening for a possible emergency situation?

The cause of the patients burn

A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness?

Validate the patient's signature

The passage of oxygen and nutrients to the body's cells takes place at the? a. None of these b. Capillaries c. Synovial fluid d. Venules e. Arterioles

b. Capillaries

Parasitic

The parent of a child who has pediculosis is asking a MA for more information about her child's condition. The MA should begin by explaining that pediculosis is which of the following types of infection?

Helminths

The parent of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of microorganisms?

Which of the following should a medical assistant identify as the purpose of a category II code in procedural coding?

Tracks provider performance measures (A category II code is used to track provider performance measures, such as preventive care for cancer disorders and substance use treatment plans).

Which void should the patient discard when collecting a 24 hour urine specimen?

The first void of the morning

Negligence

The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

N95 respirator

The medical assistant is caring for a patient who has active tuberculosis. Which of the following pieces of personal protective equipment PPE must be used during the patient's care?

liniments contain a higher portion of oil than medicated lotions in order to protect dry cracked skin.

The patient asks the Ma to explain the difference between a liniment and a medicated lotion. which response should the MA make?

13) A medical assistant is collecting initial data for an older adult patient at a clinic visit. Which of the following should suggest to the medical assistant that the patient needs a mental status evaluation?

The patient repeatedly asked the same question

Denial of care due to the patient's age

The patient's bill of rights protect individuals from which of the following

Protects patients from being denied fair treatment or participation in research studies due to criteria such as age.

The patients Bill of rights protects individuals from which of the following?

An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. Which policy is the primary policy for the adolescent?

The policy of the parent who has the earliest birth month

An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August. Which policy is the primary policy for the adolescent?

The policy of the parent who has the earliest birth month

An adolescent is covered by two insurance policies under her divorced parents who have birthdays in May and August and have joint custody. Which policy is the primary policy for the adolescent?

The policy of the parent who has the earliest birth month. According to the third-party payer guidelines, the primary insurance policy is determined by which parent has the earliest birth month. This is also known as "the birthday rule."

4) A medical Assistant Reviews results of the urine pregnancy test and sees it a blue line did not disappear in the control area. This indicates which of the following?

The practice test is not valid

Megakaryoblast

The precursor to Megakaryocyte, which becomes platelets

Five digits

The primary code in the CPT coding system consists of how many digits?

Home health care organizations help with medications eat. at the patient home.

The provider examines an older adult patient who is crippled and has session on her arm. An MA should anticipate a referral of this patient to which of the following ancillary services.

When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form?

The provider should review alternate procedures with the patient

When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form?

The provider should review alternative procedures with the patient

When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form?

The provider should review alternative procedures with the patient.

When informed consent is required for procedure, which of the following steps should occur prior to the patient signing the form?

The provider should review alternative procedures with the patient. The provider should include information about alternative procedures before informed consent is obtained from a patient.

What is a sign that a sample has been hemolyzed?

The serum is pink after centrifugation

A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the claim submitted by the specialist to be denied?

The service is provided after the expiration date

A medical assistant has requested preauthorization for a patients referral to a specialist. Which of the following is a reason for the claim submitted but the specialist to be denied?

The service is provided after the expiration date

A medical assistant has requested a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the claim submitted by the specialist to be denied?

The service is provided after the expiration date. The assistant should recognize that an authorization provided for a specialist indicates a range of dates for evaluation and treatment. Any action taken outside of this range is subject to denial of payment.

A phlebotomist is obtaining a blood culture specimen from an adult patient. Which of the following actions should the technician take?

The technician should withdraw the blood into a sterile safety syringe.

When considering the anatomy of the body, which of the following statements is correct? 1.) The heart is superficial to the ribs 2.) The patella is distal to the tibia 3.) The stomach is superior to the diaphragm 4.) The thumb is lateral to the index finger

The thumb is lateral to the index finger ( The term lateral means toward, near, or from the midline. Therefore, the thumb is lateral to the index finger.)

Which additive should be used if a tech has a requisition form for a series of tests on a patients serum?

Thrombin

A phlebotomy tech has a requisition form for a series of tests on a patients serum. The tech should select a collection tube that contains which of the following additives?

Thrombin (which helps to accelerate clotting for serum specimens)

Platelets

Thrombocytes

chain of infection

infectious agent, reservoir host, portal of exit, mode of transmission, portal of entry, susceptible host

Which of the following glands in the endocrine system is located just below the larynx and consists of two lobes, one on each side of the trachea? 1.) Thyroid gland 2.) Hypothalamus gland 3.) Pituitary gland 4.) Adrenal gland

Thyroid gland ( The thyroid gland is located in the neck just below the larynx and consists of two lobes, one on each side of the trachea.) *Hypothalamus gland The hypothalamus gland is located in the inferior midportion of the brain. *Pituitary gland The pituitary gland is located below the hypothalamus in the brain. *Adrenal glands The adrenal glands are located in the upper portions of each kidney.

A medical assistant is obtain information for a patients medical history and physical examination. The patient reports intermittent episodes of ringing in his ears. Which of the following terms should the assistant use when documenting his finding in the patient medical record?

Tinnitus

A medical assistant is reporting a patient fall that occurred in front of the lobby of the clinic. What is the purpose of the assistant preparing an incident report?

To avoid future reoccurrences

Why should a phlebotomy tech document the total volume of blood drawn from a patient?

To determine if the patient is at risk for developing Iatrogenic anemia

Why should a tech place a specimen in a biohazard bag for transport to an outside lab?

To prevent a possible exposure incident

A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document this information on the patient's chart?

To prove that the office was not negligent

A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule at a later date. For which of the following reasons should the medical assistant document to see information on the patient's chart?

To prove that the office was not negligent. Documenting this information is a legal responsibility and covers the clinic for liability. Because the patient said she would reschedule, this communication breaks the physician-patient contract and places responsibility for any postoperative care issues on the patient, not the provider.

A patient calls the clinic to cancel a postoperative/ after surgery appointment and states that she will reschedule at a later date. for which of the following reasons should the medical assistant document this information on the patients chart?

To prove that the office was not negligent. (Documenting this information is a legal responsibility and covers the clinic for liability. Because the patient said she would reschedule, this communication breaks the physician- patient contract and places responsibility for any postoperative/after surgery care issues on the patient, not the provider)

Examine personal religious values and beliefs to identify any biases.

To provide culturally competent care, which of the following actions should a medical assistant take first when encountering patients?

ventral

Toward the belly

Which of the following should a medical assistant identify as the purpose of a Category II code in procedural coding?

Tracks provider performance measures

Which of the following should a medical assistant identify as the purpose of a category 2 code in the procedure coding ?

Tracks provider performance measures

nystagmus

involuntary, jerking movements of the eyes

Which of the following planes divides the body into upper and lower portions? 1.) Transverse 2.) Coronal 3.) Sagittal 4.) Midsagittal

Transverse ( The transverse plane divides the body into upper and lower portions.)

T/F - Semn should be protected from excessive light.

True

The 4 D's of negligence include Duty of care, Dereliction, Damage, and Direct cause? a. True b. False

True - In order to prove malpractice, all Four D's must be proven

6) A medical assistant is performing a routine hearing test on a patient. Which of the following procedures measures a patient's hearing by using air in bone conduction?

Tuning fork test

Which of the following actions should a medical assistant take when performing aseptic hand washing?

Turn off the faucet with a paper towel

fecal occult stool

Turns blue around edges if positive caused by hemorrhoids, red meat

Type O

Universal donors

Type AB

Universal recipients

A medical assistant is observing a patient after administering an antibiotic injection. The patient develops an itchy rash with pinkish, raised lesions. Which of the following terms should the assistant use when documenting this finding in the patients medical record?

Urticaria

A medical assistant receives a telephone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The assistant should use which of the following techniques to address the patient's reluctance?

Use a reective statement to recognize the patient's concerns.

A medical assistant receives a telephone call from a patient who is hesitant about discussing a new medical concern unless the conversation is with a provider. The assistant should use which of the following techniques to address the patient's reluctance?

Use a reflective statement to recognize the patient's concerns.

A medical assistant received a telephone call from a patient who is hesitant about discussing in new medical concerns unless the conversation is with a provider. This is a should use which of the following techniques to address the patient's reluctance?

Use a reflective statement to recognize the patient's concerns. Reflection is an active listening technique that demonstrates to the patient that the assistant is listening to what is being said and is taking the patient's feelings into consideration. The assistant should use this communication technique to express recognition of the patient's concerns.

When speaking with a patient who has moderate hearing loss and reads lips, which of the following actions should a medical assistant take to aid in communication with the patient?

Use hand gestures

A patient arrives at the clinic with a tick bite in his leg. The provider asks a medical assistant to help remove the tick. Which of the following actions should the assistant take?

Use the tweezers to pull the tick away from the skin slowly

A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness?

Validate the patient's signature.

What action would result in a grossly hemolyzed specimen?

Using an incorrect needle gauge

A MT is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results?

Using an over the counter vaginal cream prior to test.

A medical assistant is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results?

Using an over-the-counter vaginal cream prior to the test

A medical assistant is contacting a patient to schedule a repeat Papanicolaou test due to abnormal results. The assistant should identify that which of the following factors can interfere with the test results?

Using an over-the-counter vaginal cream prior to the test. A patient should avoid using over-the-counter vaginal creams prior to the test.

Myringotomy

Using knowledge of medical roots and suffixes, a medical assistant should identify which of the following terms as a procedure that involves an incision into the eardrum?

The opposite side

Using knowledge of positional and directional prefixes and terms, a medical assistant should identify that the term "contralateral" has which of the following meanings?

Age-related vision loss

Using knowledge of prefixes and suffixes, a medical assistant should identify that the term "presbyopia" has which of the following meanings?

Bradypnea

Using knowledge of prefixes and suffixes, a medical assistant should identify the term for slow breathing as which of the following?

Removal of the ovaries

Using knowledge of roots and suffixes, a medical assistant should identify that the term "oophorectomy" has which of the following meanings?

How should electrocardiogram (ECG) chest leads be placed

V1: fourth intercostal space, just right of the sternum. V2: fourth intercostal space, just left of the sternum. V4: fifth intercostal space, midclavicular line. V3: halfway between leads V2 and V4. V5: fifth intercostal space, anterior axillary line. V6: fifth intercostal space, midaxillary line.

A medical assistant is witnessing a patient sign an informed consent form. Which of the following is the responsibility of the assistant acting as a witness?

Validate the patient signature

A medical assistant is talking with a patient who has lime disease. The assistant should explain that which of the following is the means of transmission for this infection?

Vector (tick)

A pharmacist calls the clinic to confirm an e-prescription request to fill a patients medication order. Which of the following actions should the assistant take?

Verify the order with the provider prior to confirming the e-prescription

A medical assistant is preparing for a physical examination. Which of the following steps should the assistant take first?

Verify the patients identity

hematemesis

Very large amounts of blood in the vomit

A medical assistant should identify that which of the following types of bacteria has a structure with a shake similar to a comma?

Vibrio

A medical assistant is administering cough syrup to a patient. Which of the following actions should the assistant take?

View the medication cup at eye level when pouring.

When preparing a patient for Holter monitoring, which of the following actions should a medical assistant take?

Vigorously dry the patient's skin prior to electrode placement

When preparing a patient for Holter monitoring, which of the following actions should a medical assistant take?

Vigorously dry the patient's skin prior to electrode placement.

When preparing a patient for halter monitoring, which of the following actions should the medical assistant take?

Vigorously dry the patient's skin prior to electrode placement. The assistant should abrade the skin with dry gauze to enhance the adhesiveness of the electrodes.

When preparing a patient for golfer monitoring, which of the following actions should a medical assistant take?

Vigorously dry the patients skin prior to the electrode placement

The common cold, influenza, and HIV are caused by which type of infectious agent?

Virus

Which of the following is used to indicate homeostasis in the body? 1.) Height 2.) Weight 3.) Pulse oximetry 4.) Vital signs

Vital Signs ( Vital signs are indicators of the body's ability to maintain homeostasis. Vital signs include temperature, pulse, respirations, and blood pressure.)

A medical assistant should identify that which if the following is a fat soluble vitamin?

Vitamin A. (the assistant should identify that vitamin A,D, E, and K are fat-soluble vitamins, which means these vitamins are stored in the adipose tissue).

7) a medical assistance is provided patient education on bone loss and calcium regulation. Which of the following supplements for the medical assistant recommend?

Vitamin D

Receive and prepare tissue specimens for processing

When assisting a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

1) A medical Assistant is instructing a patient on the collection of a clean catch urine specimen for culture and sensitivity. Which of the following instructions to the medical assistant give the patient?

Void a small amount of urine into the toilet and then void the next portion into a sterile container

A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site?

Warm the patient's hand.

A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques with assistant used to increase circulation at the collection site?

Warm the patient's hand. Warming the hand can help increase circulation and bring capillaries to the surface of the hand.

A medical assistant is preparing to perform a capillary collection from an older adult patient who has poor circulation in his hands. Which of the following techniques should the assistant use to increase circulation at the collection site?

Warm the patients hand

1) a medical assistant is providing teaching a patient about the importance e of water intake. Which of the following information should medical assistant include?

Water helps regulate body temperature

Which of the following types of appointment systems allows flexibility to allow for the most consistent patient flow?

Wave scheduling

A phlebotomy tech must comply with which of the following OSHA requirements when preforming a venipuncture?

Wear gloves when contact with blood is anticipated

The maximum amount of blood that can be safely drawn from a pediatric patient is primarily based on their ...

Weight

Count the number of respirations while the patient thinks his pulse is being obtained.

When measuring a patient's respiratory rate, which of the following actions should the assistant take to ensure an accurate reading?

30 mmHg above the radial pulse cessation

When performing the palpatory method for obtaining blood pressure, which of the following indicates the level at which the MA should inflate the cuff?

This method requires the MA to inflate the cuff to 3o mm Hg above the cessation of the radial pulse.

When performing the palpitory method for obtaining blood pressure which of the following indicates the level at which the MA should inflate the cuff?

Vigorously dry the patient's skin prior to electrode placement

When preparing a patient for Holter monitoring, which of the following actions should a medical assistant take?

Blood urea nitrogen

When processing a patient's referral, a medical assistant should identify which of the following as a laboratory test?

To determine the number of sutures removed.

When removing sutures, why is it important for a medical assistant to place the removed sutures on a gauze pad?

Rheumatoid arthritis

When reviewing a patient's medical history, a medical assistant should identify which of the following terms as a medical disorder that involves inflammation of the joints?

Before a patient is tested

When should the code on glucose cuvettes be compared to the code on the glucometer?

basal state

When the patient has fasted (eat/drink) and not exercised in 12 hours

A medical assistant has a blood pressure cu inated and partially opens the valve to deate as he listens with a stethoscope. When should he read the diastolic pressure?

When the sound disappears

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he listens with a stethoscope. When should he read the diastolic pressure?

When the sound disappears

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he listens with a stethoscope. When should he read the pressure.

When the sound disappears

Cap the tubes to avoid emission of aerosols

When using a centrifuge a medical assistant must do which of the following to ensure safety and accuracy?

impulses are initiated in the Sino atrial node and are then conducted to the atrioventricular node.

Where do cardiac electrical impulses originate in the heart?

On the left anterior ancillary line, horizontal to V4

Where should a MA place the electrode for lead V5?

Rectal

Which of the follow routes for taking a patient's temperature is the most accurate?

Rx

Which of the following abbreviations is used in place of the word "prescription" in a patient's chart?

VS

Which of the following abbreviations should a medical assistant use when documenting initial assessment data collected prior to a patient's wellness examination?

Inspect the integrity of the needle's seal

Which of the following actions should a medical assistant take to verify the quality of venipuncture supplies before beginning a blood draw?

A medical assistant is explaining to a female patient how to collect a clean catch urine specimen. Which of the following instruction should the assistant include?

With the labia spread, urinate a small amount into the toilet before collecting the sample. A clean-catch urine specimen is a midstream specimen. The patient must begin urinating into the toilet, stop, and then catch the "mid-stream" of the urine with the specimen container.

A medical assistant is drawing five blood collection tubes. When should the assistant release the tourniquet?

Within 1 min of application

If a phlebotomy tech is exposed to blood via needlestick injury, within how many hours should the tech initiate postexposure prophylaxis (PEP)?

Within 24 hours

2) a medical assistant is reviewing nutritional guidelines with a patient who is following a high protein diet. Which of the following statements should the medical assistant make?

Without sufficient carbohydrates and fat the body will burn protien for energy

Which of the following is NOT a requirement to be a certified medical assistant (CMA)

Work at least 10 hours per week to maintain certification

Which of the following techniques should a medical assistant use when bandaging a wound?

Wrap the wound from distal to proximal

Which of the following techniques should a medical assistant use when bandaging a wound?

Wrap the wound from distal to proximal Wounds should always be wrapped from distal to proximal.

Which of the following techniques should a medical assistant use when bandaging a wound?

Wrap the wound from distal to proximal (Wounds should always be wrapped from distal to proximal).

Which of the following techniques should a medical assistant use when bandaging a wound?

Wrap the wound from distal to proximal.

A medical assistant is collecting multiple blood samples from a patient. Which of the following vacuum tubes should the assistant fill first?

Yellow

Order of draw for venipuncture

Yellow, light blue, red, green, lavender, gray

Is green, lavender, grey the correct order of draw for a venipuncture?

Yes

A medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery you the cervix. Which of the following statements should the assistant include?

You may experience a watery discharge for up to 1 week after your procedure

A medical assistant is preparing for wearing a holster monitor. Which of the following instructions should the assistant include?

You should avoid using an electric blanket during monitoring

What is the function of the prostate gland? a. It secretes fluid that transports sperm b. It secretes testosterone c. It produces sperm d. It stores sperm

a. It secretes fluid that transports sperm

cyanosis

a bluish discoloration of the skin resulting from poor circulation or inadequate oxygenation of the blood.

psoriasis

a common skin disorder characterized by flare-ups in which red papules covered with silvery scales occur on the elbows, knees, scalp, back, or buttocks

emphysema

a condition in which the air sacs of the lungs are damaged and enlarged, causing breathlessness; someone exposed to wood/coal

bulla

a large blister that is usually more than 0.5 cm in diameter

spirometry

a measurement of breathing (or lung volumes)

Tabs downward on the arm.

a medical assistant is performing an EKG on a patient. Which of the following describes the appropriate placement of the electrodes?

which of the following patients should a medical assistant recognize as the top priority to receive immediate care?

a patient has epistaxis and is taking warfarin

A medical assistant is reinforcing teaching with a patient about self administration of insulin injections. Which of the following patient statement indicated an understanding of the teaching? a. "I will roll the bottle between my hands before drawing the medication" b. "I will blow on the site to make sure the alcohol dries" c. "I will consistently use the same site for my injections" d. "I will hold the needle at a 15 degree angle for the injection"

a. "I will roll the bottle between my hands before drawing the medication" - The patient should roll, not shake, the medication to ensure the medication is suspended properly. - SC injections should be inserted at a 45 degree angle - The patient should never blow on the site after cleaning it because it could contaminate the injection site.

A medical assistant is preparing a patient for wearing a Holter monitor. Which of the following instructions should the assistant include? a. "You should avoid using an electric blanket during monitoring" b. " You can bathe and shower as usual during monitoring." c. "You will be required to wear the monitor for 2 to 4 hours." d. "You should avoid your regular exercise during monitoring"

a. "You should avoid using an electric blankets during monitoring" - the electronic blanket can interfere with recording - the patient wears the Holter monitor for 24 to 48 hours

A patient believes their health care privacy has been violated. The patient's complaint should be filed within? a. 180 days b. 60 days c. 30 days d. 120 days

a. 180 days

There are ___ total bones in the adult human skeleton? a. 206 b. 201 c. 204 d. 208

a. 206

How many times should tubes with additives be inverted after collection? a. 3-10 b. 10-15 c. None d. 1-5

a. 3-10

A medical assistant is preparing 1g/1kg of activated charcoal for a patient who weighs 176 lbs. How many grams of charcoal should the assistant prepare? a. 79 g b. 387 g c. 352 g d. 76 g

a. 79 g - 176 lbs = 80 kg

The abdominopelvic consists of how many regions? a. 9 b. 6 c. 10 d. 4

a. 9 1. Right hypochondriac region 2. Epigastric region 3. Left hypochondriac region 4. Right lumbar region 5. Umbilical region 6. Left lumbar region 7. Right iliac region 8. Hypogastric region 9. Left iliac region

A medical assistant makes a decision to phone in a prescription for a patient without a physician's order. This is considered? a. A crime b. A tort c. Invasion of privacy d. Informed consent

a. A crime

The specific gravity of a urine specimen reads 1.035. This value is considered? a. Abnormally high b. Ketone levels c. Normal d. Abnormally low

a. Abnormally high - Normal Range of Urine Specific Gravity = 1.005 - 1.030

Which domain of learning refers to the learner's self-interest, attitude, and self motivation? a. Affective learning b. Psychomotor learning c. Cognitive learning d. Environmental learning

a. Affective learning - There are 3 domains of learning: --> Cognitive = knowledge --> Psychomotor = skills --> Affective = attitudes

Bob's stomach ulcer has been giving him trouble. The provider has ordered him to begin a certain diet. Which of the following diets is recommended for the treatment of ulcers? a. Bland b. Clear liquid c. Low sodium d. Weight loss

a. Bland - A bland diet includes foods that are non irritating, including dairy products, mashed potatoes, and hot cereals

Which of the following minerals are essential for blood coagulation? a. Calcium b. Iron c. Magnesium d. Potassium

a. Calcium

Which of the following body systems works with the respiratory system to transport waste products from the body's cells? a. Cardiovascular b. Endocrine c. Gastrointestinal d. Reproductive

a. Cardiovascular - The cardiovascular system works with the respiratory system to remove waste (such as carbon dioxide) from the body's cells

Which of the following nutrients cannot be digested by our bodies? a. Cellulose b. Glucose c. Protein d. Complex carbohydrates e. Fat

a. Cellulose - Cellulose and pectin are types of fiber, and the body cannot digest fiber

Which of the following tests screens for renal function? a. Creatinine b. Complete Blood Count c. Albumin d. Blood Urea Nitrogen

a. Creatinine

The term leukopenia means which of the following? a. Decreased white cells b. Increased white cells c. Decreased red cells d. Increased red cells

a. Decreased white cells

Which of the following is NOT one of the "Four D's" that a patient must be able to show in order to obtain a judgement for negligence against a physician? a. Delegation b. Direct cause c. Duty d. Damage

a. Delegation Four D's 1. Dereliction 2. Damage 3. Direct cause 4. Duty

What is the preferred method of blood collection in newborns and infants? a. Dermal puncture b. Hand vein with butterfly needle and syringe c. Arterial sample d. Routine venipuncture of median cubital vein

a. Dermal puncture - Dermal punctures include fingersticks and heel sticks

Which of the following diseases will cause a complication called retinopathy? a. Diabetes mellitus b. Cardiomyopathy c. Grave's disease d. Hypertension

a. Diabetes mellitus

Stimulation of beta2 receptor sites results in? a. Dilation of bronchial smooth muscle b. Increased heart rate c. Constriction of renal blood vessels d. Peripheral vasoconstriction

a. Dilation of bronchial smooth muscle

A medical assistant is monitoring a patient during a stress test. The patient becomes increasingly short of breath and is tachycardia. Abnormalities appear in his EKG rhythm. Which of the following actions should the assistant take first? a. Discontinue the test b. Instruct the patient to take slow, deep breaths c. Ask the patient if he is experiencing chest pain d. Obtain the patient's vital signs

a. Discontinue the test - Shortness of breath, tachycardia, and abnormalities in the EKG rhythm are all indications of an impending cardiac arrest

Which of the following statements apply to a second degree burn? a. Involves the epidermis and part of the dermis with a blistered, red appearance b. Involves the epidermis, entire dermis, and underlying tissue c. Pale white or charred appearance d. Involves the epidermis with a red appearance

a. Involves the epidermis and part of the dermis with a blistered, red appearance - Second degree burns or "partial thickness" burns

A medical assistant is checking a patient out of the clinic. In which of the following documents should the assistant locate information about the provider referrals or follow-up appointment request for the patient? a. Encounter form b. CMS-1500 claim form c. OSHA form 301 d. Informed consent

a. Encounter form - the encounter form aka "superbill" contains information about any and all services provided by clinic staff, as well as any additional actions required, including referrals and follow-up appointments - the CMS-1500 claim form is the standard billing that contains procedural coding related to patient care during the visit; it doesn't contain information about referrals or future appoinments

For accurate results from a urine collection, urine should be refrigerated and processed within 3 hours of collection? a. False b. True

a. False - Urine specimens should be transported at room temperature and processed within 2 hours of collection

Which of the following organs is located in the right upper quadrant of the abdomen? a. Gallbladder b. Spleen c. Appendix d. Stomach

a. Gallbladder - LUQ = spleen, stomach, left lobe of liver, and body of pancreas - RLQ = appendix, cecum, right ureter

In phlebotomy, after filling an evacuated tube with blood, the tube should be? a. Gently inverted a certain number of times to ensure proper mixture of blood and additive ratio. b. Gently rolled with both hands c. Turned upside-down and placed into a tube rotator d. Shaken vigorously 5 times

a. Gently inverted a certain number of times to ensure proper mixture of blood and additive ratio.

Which of the following is NOT a sexually transmitted disease? a. Giardiasis b. Syphilis c. Gonorrhea d. Trichomoniasis

a. Giardiasis - Giardiasis is caused by a protozoa by fecal-oral transmission

A patient in your care is experiencing a hypoglycemic emergency. Of the following, which is the most appropriate action to be taken to help this patient? a. Give the patient orange juice to drink b. Give the patient bottled water to drink c. Give the patient a candy bar d. Administer insulin to the patient

a. Give the patient orange juice to drink

________ is the elevation of the pressure in one of the chambers of the eye that can decrease vision and lead to blindness. It usually begins in middle age. a. Glaucoma b. Hypothyroidism c. Osteoporosis d. Osteoarthritis

a. Glaucoma - Glaucoma is a group of eye condition that damage the optic nerve. - Mostly affects people over 60

A medical assistant is asked to assist a provider with an orthopedic examination. Which of the following instruments should the assistant prepare for the examination? a. Goniometer b. Hemostat c. Retractor d. Tonometer

a. Goniometer - Goniometer = used to measure joint movement in a single plane - Hemostat = used for grasping and clamping blood vessels during surgical procedures - Tonometer = used to measure intraocular pressure; used for ophthalmology examinations

The disease where uric acid collects in the joint and crystallizes is called? a. Gout b. Arthritis c. Kyphosis d. Bursitis

a. Gout

Which of the following is a common finding in patients with cystitis or kidney stones? a. Hematuria b. Polyuria c. Hemoglobinuria d. Myoglobinuria

a. Hematuria - blood in the urine

________ is transmitted by fecal waste contamination of food and water supply? a. Hepatitis A b. Hepatitis C c. Hepatitis B d. Hepatitis D

a. Hepatitis A

Which of the following vaccines may be administered to a newborn? a. Hepatitis B vaccine b. MMR vaccine c. DTaP vaccine d. Polio vaccine

a. Hepatitis B vaccine

A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patient's hand. Which of the following actions should the assistant take? a. Hold the needle by its wings b. Insert the needle into the skin at a 45 degree angle c. Release the tourniquet after 2 min d. Activate the safety device before removing the needle

a. Hold the needle by its wings - holding the butterfly needle by its wings helps the assistant control the needle - the assistant should insert the needle at a 10-15 degree angle, almost parallel to the skin

A medical assistant is collecting data from a patient who is experiencing heat stroke. Which of the following manifestations should the assistant expect to find? a. Hot skin b. Bradycardia c. Excessive sweating d. Slow breathing

a. Hot skin - The assistant should expect a patient who is experiencing heatstroke to have hot, red, dry skin - The assistant should expect them to have tachycardia - The assistant should expect them to exhibit rapid, shallow breathing

Which of the following describes an example of passive immunity? a. Immunity that is acquired from antibodies that are transferred naturally through the placenta b. Antibodies produces in the lymphocytes of a person c. Immunity that is permanent d. Immunity that is acquired over a period of time

a. Immunity that is acquired from antibodies that are transferred naturally through the placenta - Passive immunity results from the introduction of antibodies from another person or animal, and is temporary

A medical assistant is speaking with a parent of a child who has molluscum contagiosum warts. What type of transmission would occur for this condition? a. Indirect contact b. Droplet c. Direct contact d. Foodborne

a. Indirect contact

What is the term for invasion and growth of a disease-causing microorganism in the human body? a. Infection b. Agent c. Fomite d. Reservoir e. Pathogen

a. Infection - An infection is the invasion and multiplication of micro-organisms such as bacteria, viruses, and parasites that are not normally present within the body.

A parenteral medication is one that is administered in which form? a. Injection b. Sublingually c. Topically d. In a pill form

a. Injection

"My girlfriend says I should be more confident, so I'm going to ask for a raise." What kind of defense mechanism does this statement demonstrate? a. Introjection b. Reaction formation c. Conversion d. Sublimation

a. Introjection - Introjection = when one adopts the thoughts, opinions, or feelings of others - Reaction Formation = when one acts the opposite of what they feel - Conversion = a type of defense mechanism that converts cognitive tensions and anxiety into physical symptoms - Sublimation = when we manage to displace our unacceptable emotions into behaviors which are constructive and socially acceptable, rather than destructive activities.

According to OSHA, what disposal method should be taken for handling biohazardous waste? a. Label chemicals with their names and data before disposal b. Place used syringes in a red biohazard bag c. Dispose soiled linen into a red biohazard container d. Dispose bloody products into the trash

a. Label chemicals with their names and data before disposal

A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take? a. Locate the area two to three finger-widths below the antecubital space b. Pinch the skin between the thumb and forefinger c. Insert the needle with the bevel pointed down d. Inject the solution rapidly with the needle positioned at a 30 degree angle to the skin

a. Locate the area two to three finger-widths below the antecubital space - The skin should be held taut for an ID injection - The needle should be inserted with the bevel facing up - The assistant should inject the solution slowly and steadily at a 15 degree angle

A medical assistant is measuring a patient's blood pressure with an aneroid sphygmomanometer and a stethoscope. Which of the following actions should the assistant take? a. Make sure the midpoint of the patient's arm is at the level of the patient's heart b. Use the cuff whose blasser encircles only 60% of the patient's upper arm c. Make sure the lower edge of the cuff is 1.3 cm (0.5 in) above the antecubital space d. Wrap the cuff loosely around the patient's arm

a. Make sure the midpoint of the patient's arm is at the level of the patient's heart - The cuffs bladder should encircle 80% of the patient's arm for 13+ years old - For children 13 years or younger, the bladder of the cuff should encircle 100% of the arm - The lower edge of the cuff should be 2.54 cm (1 in) above the antecubital space

In the healthcare profession, any act of omission by the physician during treatment of a patient that deviates from accepted norm is? a. Malpractice b. Libel c. Tort d. Invasion of privacy

a. Malpractice - Malpractice = any act or omission by a physician during treatment of a patient that deviates from accepted norms of practice and can cause injury to the patient

Which of the following is an example of a viral disease? a. Measles b. Candidiasis c. Ringworm d. Malaria

a. Measles - Ringworm and candidiasis = fungal - Malaria = protozoa

Movement without cellular energy consists of diffusion, osmosis, and filtration. Which is the correct definition of diffusion? a. Movement of molecules from an area of higher to lower concentration b. Movement with cellular energy c. Liquid passing through a semipermeable membrane d. Process of pushing water with dissolved materials through one side of a membrane

a. Movement of molecules from an area of higher to lower concentration

Melissa age 8, comes into the office with her Dad complaining that she doesn't feel good. After the examination is complete the provider notes that she has pain, fever, and swelling of the salivary glands. What is the diagnosis? a. Mumps b. Influenza c. Common cold d. Measles

a. Mumps

Melissa age 8, comes into the office with her Dad complaining that she does not feel good. After the examination is complete the provider notes that she has pain, fever, and swelling of the salivary glands. What is the diagnosis? a. Mumps b. Measles c. Common cold d. Influenza

a. Mumps - pain, fever, and swelling of the salivary glands is an indication of Mumps

What is the term for infections contracted by patients during hospitalization? a. Nosocomial infections b. Non-transmitted infections c. Colonization d. Chain of infections

a. Nosocomial infections - A nosocomial infection is contracted because of an infection or toxin that exists in a certain location, such as a hospital. - People now use nosocomial infections interchangeable with the terms healthcare associated infections (HAI's)

A medical assistant is preparing to use a glucometer to measure a patient's blood glucose. Which of the following actions should the assistant take? a. Obtain the blood sample after inserting the test strip into the glucometer b. Touch the testing pas on the test strip to make sure the surface is smooth c. Apply the first drop of blood that appears after the puncture to the test strip d. Smear the blood on the test pad

a. Obtain the blood sample after inserting the test strip into the glucometer - The assistant should insert the test strip into the glucometer prior to collecting the blood specimen - The assistant should not touch the reagent testing pad because doing so could contaminate the strip, which is moisture sensitive - The assistant should apply a large hanging drop of blood to the center of the test pad and allow the pad to absorb it until it is saturated

Coordination of benefits means which of the following? a. One insurance plan will work with the other insurance plans to determine how much each plan pays b. The patient pays a specific amount of money for medical services before the insurance pays c. There is a deductible required by the patient before payment from the insurance is made d. There is a flat fee paid for each service rendered

a. One insurance plan will work with the other insurance plans to determine how much each plan pays

What is a sprain? a. Overstretching of a ligament b. A fracture c. Inflammation of a tendon d. Overstretching of a tendon

a. Overstretching of a ligament

A medical assistant is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical records? a. Papules b. Macules c. Vesicles d. Pustules

a. Papules - Papules = solid elevations that are less than 0.5 cm in diameter; common cause is allergic eczema - Macules = flat areas of the skin that are different colors than the surrounding skin; common example is a freckle - Vesicles = small, fluid filled blisters; common cause is herpes viral infections - Pustules = pus-filled blisters; common cause is acne

A patient with high cholesterol should be instructed to avoid eating which of the following? a. Red meat b. Raw vegetables c. Skim dairy products d. Vitamin B

a. Red meat

transdermal medication

administered from a patch that is applied to unbroken skin

Which of the following methods is used to notify the provider of the denial of a claim by an insurance carrier? a. Remittance advice b. Coordination of benefits c. Eligibility for insurance d. CMS-1500 claim form

a. Remittance advice - Remittance advice = a document that itemizes all paid, denied, and allowable charges for a patient; sent directly to provider - Coordination of benefits = the method of determining what each third party payer will pay for services provided while ensuring that overpayment does not occur - Eligibility for insurance = informs patients and providers of what services are and are not covered for reimbursement through the insurer.

During hyperventilation, which of the following actions is appropriate? a. Seal paper bag over the patient's mouth and nose b. Keep patient calm c. Seal paper bag over the patient's mouth d. Assist patient with taking deep slow breaths into a paper bag

a. Seal paper bag over the patient's mouth and nose

In which of the following positions should a medical assistant place a patient when obtaining a rectal temperature? a. Sims b. Knee-chest c. Lithotomy d. Dorsal Recumbent

a. Sims - Knee-chest is used during proctological procedures to examine the anus and rectum - Dorsal Recumbent is used for examination of the vagina and rectum when inserting catheters

Which of the following best describes the spacing in the body of a business letter? a. Single-spaced with double space between paragraphs b. Single-spaced throughout the letter c. Double-spaced throughout the letter d. Double-spaced with indentation between paragraphs

a. Single-spaced with double space between paragraphs

Which of the following organ structures within the digestive system is primarily responsible for the absorption of nutrients? a. Small intestine b. Bile duct c. Esophagus d. Stomach

a. Small intestine

A patient contacts the facility to report a burn injury to her right arm. A medical assistant should identify which of the following pieces of information as necessary when screening for a possible emergency situation? a. The cause of the patient's burn b. The patient's location when the burn occured c. The date of the patient's most recent tetanus immunization d. The patient's current insurance benefits

a. The cause of the patient's burn - The MA should ask screening questions based on the injury itself; determining where the burn is located and what caused it are critical pieces of information when screening for possible emergency situations.

A patient being prepared for a phlebotomy procedure has a history of vasovagal response. What does that mean? a. The patient may overreact to the sight of blood and faint b. The patient has a condition that makes it difficult to perform a normal venipuncture c. The patient has a history of drug addiction d. The patient has a drug allergy

a. The patient may overreact to the sight of blood and faint

Which of the following describes the purpose of a patient's discharge summary in a provider's office? a. To document information necessary for continuity of care b. To give a complete record of the patient's hospitalizations c. To complete authorization requests for hospitalization d. To provide the patient with information about the diagnosis

a. To document information necessary for continuity of care - The purpose of a discharge summary is to give the provider a brief description of the patient's illness, treatment, and condition during hospitalization

What is the purpose of the x-ray called a cholangiogram? a. To visualize the bile ducts b. To visualize the size of the heart c. To visualize the intestines d. To visualize the size of the pancreas

a. To visualize the bile ducts - chol = bile

Most fungi are not pathogenic? a. True b. False

a. True

Vitamin D is a nonessential nutrient a. True b. False

a. True - Nonessential nutrients are nutrients that the body CAN make and therefore do not need to be consumed as part of your diet - Vitamin D and cholesterol are both examples of nonessential nutrients

A papule with clear fluid is called a ? a. Vesicle b. Nodule c. Macule d. Pustule

a. Vesicle - Example = a blister

Which of the following vitamins is considered fat-soluble and important for vision? a. Vitamin A b. Vitamin D c. Vitamin B12 d. Vitamin k

a. Vitamin A

What should the medical assistant take into consideration when selecting the appropriate cuff size for a patient prior to taking their BP? a. Weight b. Gender c. Estimated blood pressure d. Age e. Height

a. Weight

Which of the following techniques should a MA use when bandaging a wound? a. wrap the wound from distal to proximal b. bandage fingers and toes to prevent further injury c. extend the wound dressing 3 to 5 inches beyond the bandage d. moisten and apply ointment before bandaging

a. wrap the wound from distal to proximal - wounds should always be wrapped distal to proximal - fingers and toes should be left unbandaged so provider can assess circulation - bandages should extend 1 to 2 inches beyond the dressing

orthopnea

ability to breathe only in an upright position

Diapedesis

able to migrate out of the blood vessels and into tissue spaces

diverticulosis

abnormal outpouchings in the intestinal wall of the colon; positive fecal occult stool

A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication?

ac

A medical assistant is transcribing a prescription for a medication that a patient should take before meals. Which of the following abbreviations should the assistant use to indicate when the patient should take the medication?

ac- before meals

An empty urine container

according to OSHA's guidelines for proper waste disposal, Which of the following should a medical assistant place in regular waste container?

3 stages of coagulation

activation pathways, thrombin formation, fibrin formation

Epstein-Barr virus (EBV)

acute infection which causes sore throat, fever, fatigue, and enlarged lymph nodes; also called mononucleosis

adhesiveness

adheres to damage blood vessels

urticaria

allergic reaction of the skin characterized by the eruption of pale red, elevated patches called wheals or hives

sterile field

an area that is set up for certain procedures and is free from all organisms; 1st border surrounding the tray

informed consent

an ethical principle that research participants be told enough to enable them to choose whether they wish to participate

pulse oximeter

an external monitor placed on the patient's finger or earlobe to measure the oxygen saturation level in the blood

epidemic

an illness that is present within a community

A medical assistant should recognize which of the following blood pressure readings as indicative of an adult patient whose blood pressure level is classified as elevated? a. 115/75 mm Hg b. 128/78 mm Hg c. 100/65 mm Hg d. 140/90 mm Hg

b. 128/78 mm Hg - a systolic pressure less than 120 and a diastolic pressure less than 80 are considered optimal bp reading for an adult patient - a systolic pressure between 120-129 and a diastolic pressure less than 80 indicates that an adult patient has a bp that is elevated - a systolic pressure 140+ and a diastolic pressure 90+ indicates stage 2 hypertension

A medical assistant is to use the Snellen Chart to test and adult's visual acuity. The assistant should instruct the patient to stand which of the following distances away? a. 10 feet b. 20 feet c. 14 inches d. 30 inches

b. 20 feet - 10 feet is for patients 5 years old or younger for the Snellen chart test - 14 inches away is for the Jaeger Near Vision acuity test - 30 inches is for the Ishihara color vision test

The temperature setting and timing for proper autoclaving is which of the following? a. 275 degrees F and for 45 minutes b. 250 degrees F for 30 minutes c. 300 degrees F and 35 minutes d. 175 degrees and 20 minutes

b. 250 degrees F for 30 minutes

If the patient's blood pressure is 130/90, what is the pulse pressure? a. 90 b. 40 c. 60 d. 130

b. 40 - Pulse Pressure = Systolic - Diastolic pressure

How many vertebrae are included in each of the cervical, thoracic, and lumbar vertebrae areas of the spinal column? a. 12 cervical, 7 thoracic, 5 lumbar b. 7 cervical, 12 thoracic, 5 lumbar c. 7 cervical, 5 thoracic, 12 lumbar d. 5 cervical, 12 thoracic, 7 lumbar

b. 7 cervical, 12 thoracic, 5 lumbar

______ or abdominal flat plate, is used to assess the size, shape, and location of the organs of the urinary tract and to detect kidney stones and diseases of the urinary tract. a. A DK b. A KUB c. An AFP d. An IVP e. A BaE

b. A KUB - A kidney, ureter, and bladder (KUB) X-ray may be performed to assess the abdominal area for causes of abdominal pain, or to assess the organs and structures of the urinary system

A delusion is? a. A persistent thought or idea b. A false belief c. Seeing, hearing, smelling, or feeling something that is not real d. An intense and sudden feeling of fear, anxiety, terror, or dread

b. A false belief

A medical assistant is performing a spirometry testing for a patient who has shortness of breath. Which of the following results of the spirometry test indicated a successful maneuver? a. A slow and progressive start b. A fast and steady flow with no variability c. An exhalation of 3 seconds d. Light coughing during the test

b. A fast and steady flow with no variability - An acceptable spirometry measure must have a quick and forceful start - the exhalation time must be at least 6 seconds

A medical assistant is composing a correspondence using the simplified letter style. Which of the following features should the assistant use? a. A complimentary closing b. A subject line in all capital letters c. Indented paragraphs in the body of the letter d. Center aligned dateline and salutation

b. A subject line in all capital letters In simplified letter style: - The complimentary closing is omitted and the signature is types in all capital letters - The subject line in all caps replaces the salutation - All lines are flush with the left margin and paragraphs are not indented

What is the correct abbreviation for both ears? a. UA b. AU c. AD d. AS

b. AU - AU = both ears - AD = right ear - AS = left ear

A medical assistant is reviewing charges for an in-office procedure. Which of the following terms describes the maximum reimbursement a third-party payer will provide? a. Fee schedule b. Allowable amount c. Coinsurance d. Deductible

b. Allowable amount

Which of the following best describes an avulsion injury? a. A close wound caused by blunt trauma b. An open wound caused by a forceful tearing of the skin c. An open wound caused by the scraping away of the skin d. A jagged cut into the body tissue

b. An open wound caused by a forceful tearing of the skin

Which drug would be prescribed to a patient to help lower their body temperature? a. Mesophiles b. Antipyretic c. Anti-inflammatory d. Antiemetic e. Antidepressant

b. Antipyretic

Your colleague just had a frustrating encounter with another medical assistant and says to you, "I don't care what he thinks, he's going to get fired anyway." What type of defense mechanism does this demonstrate? a. Dissociation b. Apathy c. Intellectualization d. Compensation

b. Apathy

A local physician performs an elective surgical procedure without written consent. The physician is guilty of which of the following? a. A bioethic offense b. Battery c. Fraud d. Breach of confidentiality

b. Battery - Battery = Intentional touching or using force in a harmful manner, without the person's consent

Another name for the mitral valve is? a. Semilunar valve b. Bicuspid valve c. Atrioventricular valve d. Aortic valve

b. Bicuspid valve

What is occult blood? a. Less than 5 mL of blood in stool b. Blood that is not visible c. Digested blood d. Visible red blood

b. Blood that is not visible - Occult blood means

A medical assistant is adding information to a patient's computerized problem-oriented medical record (POMR). Into which of the following sections of the POMR should the assistant enter the patient's health history and laboratory results? a. Problem list b. Database c. Progress notes d. Diagnostic and treatment plan

b. Database - The problem list includes the patient's problems/conditions, including those involving social, demographic, medical, or surgical concerns - The database includes the patient's medical history, diagnostic and laboratory results, review of systems, and CC - The provider should enter progress notes on every problems recorded on the problem list; the notes should be in chronological order and should include the CC, tx, and response to treatments - In the diagnostic and treatment plan the provider should document the treatment plan for each condition as well as laboratory and diagnostic test prescriptions

Which of the following is the preferred collection site for laboratory testing of a patient at high risk for venous thrombosis? a. Arterial sample b. Dermal puncture c. Routine venipuncture of the median cubital vein d. Hand vein with butterfly needle and syringe

b. Dermal puncture

A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take? a. Question the provider b. Dispose of the linen hamper contents as a biohazard c. Disinfect the contents of the linen hamper with bleach d. Prepare a report for OSHA

b. Dispose of the linen hamper contents as a biohazard - A report to OSHA is unnecessary because no actual known exposure has occurred

A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders? a. Obstructive sleep apnea b. Emphysema c. Atelectasis d. Carcinoma of the larynx

b. Emphysema - Atelectasis "collapsed lung" can be the result of an obstruction of disorder that allows air to leak from the lung into the area between the lungs and the chest wall, causing the lungs to collapse - "A" = not - "ectasis" = exspansions/dilation

What is abnormal redness of the skin occurring over widespread areas of the body called? a. Melanoderma b. Erythroderma c. Xeroderma d. Leukoderma

b. Erythroderma - Melanoderma = Increased skin pigmentation, darkening of the skin. - Xeroderma = any of various diseases characterized by extreme dryness of the skin - Leukoderma = a condition in which the pigment is lost from areas of the skin, causing whitish patches, often with no clear cause.

Rosacea primarily affect the _____ ? a. Knees and elbows b. Facial skin c. Palms of the hands d. Skin in the genital area

b. Facial skin

Which nutrient supplies the most energy to the body? a. Fiber b. Fat c. Protein d. Carbohydrates

b. Fat - Fat = 9 calories/gram

A patient has orthopnea, the medical assistant should position them on the exam table in which position? a. Trendelenburg position b. Fowler's position c. Supine position d. Lithotomy position

b. Fowler's position - Orthopnea is a shortness of breath that affects a person when they are lying down but subsides in other positions, such as standing or sitting

What tort law violation would be deception with the intent to deprive another person of their rights? a. Negligence b. Fraud c. Invasion of privacy d. Assault

b. Fraud - Fraud = any deliberate and dishonest act committed with the knowledge that could result in an unauthorized benefit to the person committing the act

Gary likes to create detailed plans and work through each step in a process. What kind of communicator is he? a. Analytical b. Functional c. Personal d. Intuitive

b. Functional - Functional communicators like to create plans and think about details, which often results in organized timelines and step by step procedures

Which of the following body systems should be evaluated for a diagnosis of pyloric stenosis? a. Urinary b. Gastrointestinal c. Nervous d. Cardiovascular

b. Gastrointestinal - Pyloric stenosis is the narrowing and hardening of the pyloric sphincter, located at the distal end of the stomach, which is a part of the gastrointestinal system

Which of the following insurance plan models requires a referral from a primary care provider to schedule an appointment with a dermatologist? a. Exclusive provider organization (EPO) b. Health maintenance organization (HMO) c. Preferred provider organization (PPO) d. Pay-for-performance

b. Health maintenance organization (HMO) - The HMO models contracts with a medical center or group of providers to provide preventative and acute care for insured patients. - HMO's require referrals for specialists, pre-certifications, pre-authorizations, and hospital admissions

What cells are infected and destroyed in HIV infection? a. Plasma cells b. Helper T-cells c. Antigens d. Human leukocyte antigens

b. Helper T-cells

At which point during a venipuncture process should a medical assistant label the blood specimen? a. After the patient is discharges b. Immediately after collection c. Before the patient is discharged d. Prior to collection of the blood specimen

b. Immediately after collection

A patient takes an Excedrin for a migraine headache. This is an example of which of the following? a. Contraindication b. Indication c. Absorption d. Metabolism

b. Indication - Indication = in medicine, is a condition that makes a particular treatment or procedure advisable

Mrs. Jones comes to the office with strong symptoms of body aches, congestion, runny nose, fatigue, cough, and fever. What is your patient suffering from? a. Strep throat b. Influenza c. Pertussis d. Common cold

b. Influenza

Tuberculosis is a lung disease that has symptoms of coughing, hemoptysis, sweats, and weight loss. How is tuberculosis transmitted? a. Sexually b. Inhalation c. By contact d. Saliva e. Blood transfusion

b. Inhalation

Who is known as the "Father of Sterile Surgery"? a. Robert Koch b. Joseph Lister c. Albert Sabin d. John Hunter

b. Joseph Lister

Your patient will need to have a Complete Blood Count. Which is the correct tube to draw for this test? a. Black top tube b. Lavender top tube c. Green top tube d. Red top tube

b. Lavender top tube

A medical assistant is preparing a patient for a physical examination when he notices that the patient's eyes are moving back and forth in a constant, involuntary manner. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? a. Strabismus b. Nystagmus c. Conjunctivitis d. Hordeolum

b. Nystagmus - Nystagmus = the constant, involuntary movement of the eyes in a circular, vertical, or horizontal pattern - Strabismus = the failure of the eye to look in the same direction at the same time - Hordeolum = a stye, which is an infection of a sebaceous gland on the eyelid

A medical assistant is preparing to sanitize contaminated equipment. Which of the following pieces of equipment can a medical assistant sanitize and reuse without needing to disinfect or sterilize it? a. Nasal specula b. Otoscope c. Curettes d. Suture removal instruments

b. Otoscope - Sanitation + Disinfection = nasal specula, laryngoscopes, and glassware - Sanitation only = otoscope, ophthalmoscope, stethoscope, penlights, and tuning forks - Disinfection + Sterilization = curettes and vaginal specula - Sanitation + Disinfection + Sterilization = instruments needed for suture removal

Which of the following body structures is part of both the digestive and endocrine system? a. Gallbladder b. Pancreas c. Liver d. Appendix

b. Pancreas - Pancreas releases insulin and glucagon (endocrine) and produces enzymes that aid in digestion (digestive) - Gallbladder = stores bile and connects to the duodenum

A medical assistant is performing venipuncture. Which of the following pieces of information should be included on both the requisition form and specimen label? a. Patient's address b. DOB c. Insurance information d. Provider's name

b. Patient's DOB

Mr. Johnson had a chest X-ray and it showed that he had inflammation of the pleura. What does Mr. Johnson have? a. Pneumonia b. Pleurisy c. Emphysema d. Asthma

b. Pleurisy - Pleurisy is inflammation of the pleura (lining of the lungs), which impairs their lubricating functions and causes pain when a person inhales and exhales.

When performing an EKG, a medical assistant notes a pause in the EKG pattern. The short pause may be an indication of which of the following? a. Somatic tremor b. Polarization c. Dysrhythmia d. Cardiac infarction

b. Polarization - Polarization = the absence of heart activity, resulting in a flatline or pause on an EKG pattern

A medical assistant is making a new sign-in sheet for patients who have appointments that day. Which of the following information should the sign-in sheet include? a. Insurance policy number b. Provider's name c. Patient's DOB d. Reason for the visit

b. Provider's name - the sign-in sheet should include the provider's name to make sure the patient receives the proper care in a timely manner

The patient's mental and physical abilities are referred to as? a. Psychological b. Psychomotor c. Psychosomatic d. Psychosocial

b. Psychomotor

A patient shares that she always keeps sweets well-stocked at home so she doesn't turn to alcohol instead. What type of defense mechanism does this demonstrate? a. Projection b. Rationalization c. Denial d. Dissociation

b. Rationalization - Rationalization = when one comes up with a reasonable justification for a negative behavior

A medical assistant is assisting in the treatment of a patient who experienced a chemical burn. Which of the following steps should the assistant take? a. Apply ice to the burn b. Remove any chemical-covered clothing c. Cleanse the site with hydrogen peroxide d. Apply an adhesive bandage to the burn

b. Remove any chemical-covered clothing - The assistant should flush the burn with cool water for 15 minutes - The assistant should apply a sterile dressing to the patient's burn to reduce the risk of infection

What are normal flora? a. A fungal or bacterial infection without symptoms b. The micro-organisms usually present in the body c. A cell division process d. A type of pathogenic bacteria

b. The micro-organisms usually present in the body - In some cases, these normal flora can "overgrow" and cause an infection, but otherwise are harmless or even helpful

Which of the following glands is part of both the immune and endocrine systems? a. Pituitary b. Thymus c. Pineal d. Thyroid

b. Thymus - Thymus releases Thymosin in endocrine system that develops cells of the immune system

One of the most important guidelines that is stated regarding Universal Precautions is which of the following? a. Always wear gloves even when there is no risk for contact with BBP b. Treat all blood and bodily fluids as contaminated c. Label the specimens from patients who are suspected of having a bloodborne pathogen such as HIV d. Conserve on supplies by reusing gloves but changing them visibly soiled with blood

b. Treat all blood and bodily fluids as contaminated

Botulism is a foodborne disease? a. False b. True

b. True

Viruses are even smaller than a protozoa? a. False b. True

b. True

A medical assistant is observing a patient after administering an antibiotic injection. The patient develops an itchy rash with pinkish, raised lesion. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? a. Anaphylaxis b. Urticaria c. Rhinitis d. Erythema

b. Urticaria - Urticaria = a rash on the skin that consists of hives, which are itchy, raised lesions; it is a sign of an allergic reaction - Rhinitis = inflammation of the membrane that lines the nasal passages - Erythema = a redness of the skin; however, it does not cause the skin to become itchy or raised

Which of the following pathogens is a type of virus? a. Histoplasma capsulatum b. Variola major c. Phthirus pubis d. Candida albicans

b. Variola major - Variola major = a virus, causes smallpox, transmission is contact/fomites - Histoplasma capsulatum = is fungal, causes histoplasmosis, transmission is airborne - Phthirus pubis = is a multicellular parasite, causes pubic lice "crabs"

Which muscle is used for IM injections for infants? a. Hip b. Vastus lateralis c. Dorsogluteal d. Deltoid

b. Vastus lateralis - The Vastus lateralis is the muscle located in the thigh and is the body's largest muscle

A patient is entitled to which of the following medical records? a. Detailed psychotherapy notes b. List of medications with diagnosis c. Original x-rays d. Information compiled for legal procedings

b. list of medications with diagnosis - A patient is entitled to a summary of the psychotherapy notes, not the detailed notes themselves - A patient is entitled to a copy of the chest x-rays, not the original

A 77-year old woman is complaining of a sudden onset of palpitations. The cardiac monitor reveals atrial fibrillation with a ventricular response of 144 to 210 bpm while at rest. In this situation, the ventricular rate associated with this rhythm is considered to be _________ ? a. controlled b. uncontrolled

b. uncontrolled - Atrial flutter or atrial fibrillation that has a ventricular rate of less than 100 bpm is described as controlled

When should the code on glucose cuvettes be compared to the code on the glucometer?

before a patient is tested

ac

before meals

at which point during a patient's venipuncture process should a ma label the blood specimen tube before the patient is discharged after the patient is discharged prior to venipuncture during venipuncture

before the patient is discharged

melena

black, tarry stools; feces containing digested blood

Heparin

blood thinner, anticoagulant, may also prevents thrombin from converting fibrinogen to fibrin

hematopoietic stem cells

bone marrow

a ma is performing phlebotomy on an 80 year old patient who has small veins. which of the following venipuncture methods should the assistant use for this patient finger puncture evacuated tube heel stick butterfly needle

butterfly needle

po

by mouth

A blood pressure cuff that is too large for a child may result in? a. A blood pressure reading that is artificially high b. Discomfort for the child's c. A blood pressure reading that is artificially low d. The cuff size does not make a difference

c. A blood pressure reading that is artificially low

The exam that is used to visualize the lower portion of the gastrointestinal tract after administration of a radiopaque contrast medium is called? a. An intravenous pyelogram b. A barium enema c. A colonoscopy d. A cholangiogram

c. A colonoscopy

Which of the following best describes a health maintenance organization? a. A group of physicians who are partners in the same corporation b. A group of physicians who specialize in wellness c. A group of physicians who have contracted to provide services to participating patients for a predetermined fee d. Independently practicing physicians providing services to patients covered under all types of insurance

c. A group of physicians who have contracted to provide services to participating patients for a predetermined fee - An HMO (health maintenance organization) is a group of physicians who work under a contract to provide services to the subscribers in the plan. - The plan is set up on a contracted fee-for-service basis, also known as capitation.

You are reviewing the medical records for a patient who has a BMI of 22.7. This patient is? a. Obese b. Underweight c. A healthy weight d. Overweight

c. A healthy weight BMI: < 18.5 = underweight 18.5 - 24.9 = healthy weight 25 - 29.9 = overweight 30 or > = obese

A patient has recently lost her job. What kind of psychological stressor does this create? a. A physical stressor b. An environmental stressor c. A socioeconomic stressor d. A natural stressor

c. A socioeconomic stressor - A socioeconomic stressor is one that comes from financial situations like being unable to pay bills, a negative economy, or unmanageable debt

A medical assistant is reviewing a Medicare claim denial. The assistant determines that there are charges that exceed the usual, customary, and reasonable fees. Which of the following actions should the assistant take? a. Leave the unpaid balance on the record until the end of the revenue cycle b. Wait until an overpayment of the approximate amount balances the deficit c. Adjust the patient's account to reflect no unpaid charges and write off the balance d. Request payment at the point of service during the patient's next visit

c. Adjust the patient's account to reflect no unpaid charges and write off the balance - The assistant should never leave an unpaid balance on the record - According to Medicare guidelines, the fee schedule must follow the usual, customary, and reasonable requirements for repayment; an overpayment is not legal. - The office is not authorized to collect payments from the patients for services denied by Medicare

Proteins are necessary for all of the following EXCEPT: a. Promoting growth and repair of tissues b. Providing the framework for bones, muscles, and blood c. Aiding in digestion d. Producing energy

c. Aiding in digestion - Your body uses proteins to: 1. build and repair tissues 2. make enzymes, hormones, and other body chemicals 3. Is an important building block of blood

A medical assistant is performing hand hygiene using an alcohol-based hand rub. The assistant should recognize that which of the following information about alcohol-based hands rubs is correct? a. Allergic contact dermatitis is common with the use of alcohol-based hand rub. b. Alcohol-based hands rub should be generously applied to visibly soiled hands c. Alcohol-based hand rub should be applied to one hand and then rubbed between both hands d. Alcohol-based hand rubs for clinical use should have an alcohol content of 45% to 50%

c. Alcohol-based hand rub should be applied to one hand and then rubbed between both hands - The use of alcohol-based hand rubs can be a substitute for hand washing, except for when hands are visibly soiled. - Alcohol-based hand rubs intended for clinical use should have an alcohol content between 60% to 95%

A CLIA-waived urine pregnancy test result can detect hCG as early as? a. 1 week after a missed menstrual cycle b. 24 hours after conception c. Approximately 8 days after ovulation d. 72 hours after conception

c. Approximately 8 days after ovulation

Which of the following over-the-counter medications is known to increase bleeding times? a. Tylenol b. Tums c. Aspirin d. Benadryl

c. Aspirin

Which of the following insurance providers is the oldest and largest systems of independent health insurers in the United States? a. Medicare b. Tricare c. Blue Cross/Blue Shield d. Medicaid

c. Blue Cross/Blue Shield - Blue Cross/Blue Shield was founded in 1929

Which of the following is the most common cause of cardiac death? a. Chest pain b. Drowning c. Cardiac arrhythmia d. Myocardial infarction

c. Cardiac arrhythmia

The term meaning surgical repair of the hands is? a. Dactyloplasty b. Heptoplasty c. Chiroplasty d. Gastroplasty

c. Chiroplasty - Chiro = pertaining to the hand

A medical assistant is preparing a patient for a procedure to have a mole excised. Which of the following actions should the assistant take? a. Administer the anesthetic to the patient b. Put on sterile gloves and gown c. Cleanse the site with surgical soap and an antiseptic swab d. Open a sterile pack and lay instruments on the counter

c. Cleanse the site with surgical soap and an antiseptic swab - The medical assistant is responsible for preparing the anesthetic, but not administering it

CLIA stands for which of the following? a. Common Laboratory Improvement Association b. Clinical Law Improvement Amendments c. Clinical Laboratory Improvement Amendments d. Clinical Law Improvement Acts

c. Clinical Laboratory Improvement Amendments

Mr. Williams is scheduled for a procedure today. He is having a removal of skin cancer, a procedure? a. Laser surgery b. A skin graft c. Cryosurgery d. General surgery e. Microsurgery

c. Cryosurgery

A medical assistant is preparing a CMS-1500 claim form for a patient who was treated for a burn injury. Which of the following pieces of information is required on the form? a. Physical address where the injury occured b. Patient's health savings account number c. Current procedural terminology code d. Patient's medical record number

c. Current procedural terminology code (CPT code) - The CPT code describes the patient's treatment based on the diagnosis

When assisting a provider with a vaginal examination and Pap test, a medical assistant should identify that which of the following instruments is necessary? a. Cryoprobe b. Senn retractor c. Cytobrush d. Adson forceps

c. Cytobrush

Which of the following best describes atelectasis? a. A genetic disorder that produces a thick mucous secretion b. Obstructive pulmonary disease c. Decreased or absence of air in part of all of the lung and alveoli d. Viral or bacterial infection causing inflammation of the lungs

c. Decreased or absence of air in part of all of the lung and alveoli - Results from the collapse of these structures

The term "dyskinesia" means? a. Curved spine b. Painful spine c. Difficult movement d. Painful knee and foot

c. Difficult movement

"My health problems are enough to deal with as they are, I don't need to be dealing with waiting all day for the doctor too." What kind of common defense mechanism does the above statement exemplify? a. Introjection b. Conversion c. Displacement d. Apathy

c. Displacement

What is the final stage in Erikson's model of psychosocial development? a. Identity vs. role confusion b. Generativity vs. stagnation c. Ego integrity vs. despair d. Intimacy vs. isolation

c. Ego integrity vs. despair - Successful Outcome = results in a feeling of self-worth - Unsuccessful Outcome = dissatisfaction in the life they have lived - Happens 65+ years or older

The term stomatomycosis means a condition of? a. Mucus in the stomach b. Fungus in the stomach c. Fungus of the mouth d. Inflammation of the mouth

c. Fungus of the mouth - Myc = fungus

Which type of hernia is characterized by the top portion of the stomach protruding through a patient's diaphragm? a. Umbilical b. Inguinal c. Histal d. Incisional

c. Histal

At what time of day will a patient's body temperature be at its lowest? a. In the afternoon b. Before bedtime c. In the morning d. At midday

c. In the morning - The patient's body temperature is at its lowest in the morning and increases throughout the day, reaching its highest temperature in the late afternoon

A provider asks a medical assistant to administer oxygen to a patient who is experiencing respiratory distress. Which of the following actions should the medical assistant take when administering oxygen to the patient? a. Open the cylinder on the tank two clockwise turns b. Set the flow meter to 8L/min c. Insert the tips of the cannula into the patient's nostrils d. Instruct the patient to open a window when smoking

c. Insert the tips of the cannula into the patient's nostrils - You should fully open the tank using a counter-clockwise turn to ensure the patient receives proper oxygen levels - Flow meter should be set to 12-15 L/min

A medical assistant is performing bookkeeping using EHR software. For which of the following reasons should the MA enter an adjustment on a patient's account? a. Nonsufficient funds check b. Insurance fraud c. Insurance disallowance d. Duplicate payment

c. Insurance disallowance - An insurance disallowance results in an adjustment on the patient's account. - The provider's charge is often more than the established amount; the provider is not allowed to bill the patient for the difference, so the provider will write off the difference, resulting in an adjustment

Which of the following EKG artifacts is caused by a disconnected electrode and results in the tracing going into the margins of the paper? a. Wandering baseline b. AC interference c. Interrupted baseline d. Somatic tremor

c. Interrupted baseline - Interrupted Baseline = caused by an electrical disconnection or a detached electrode and results in the tracing moving into the margins of the paper - Wandering Baseline = caused by poorly attached electrodes or patient movement and results in a gradual shift of the tracing away from the center of the paper - AC Interference = caused by electrical currents from nearby wiring or equipment and results in a series of even, small spikes in the tracing - Somatic Tremor = caused by muscle movement and results in irregular, jagged peaks with a shifting baseline in the tracing

Sam likes to talk about "big picture" ideas and goes by gut feeling instead of numbers and data. What kind of communicator is he? a. Personal b. Analytical c. Intuitive d. Functional

c. Intuitive

A medical assistant is assisting with the examination of an older patient who has a curvature of the thoracic spine. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? a. Lordosis b. Subluxation c. Kyphosis d. Scoliosis

c. Kyphosis - Kyphosis (humpback) = is a outward curvature of the thoracic spine that is a common result of aging - Scoliosis = a lateral curvature of the spine caused by one hip being higher than the other - Subluxation = is an incomplete dislocation of a joint, where the bones of the joint are slightly out of alignment - Lordosis (swayback) = a major inward curvature of the lumbar spine

All of the following are types of simple sugar EXCEPT? a. Galactose b. Monosaccharides of glucose c. Lactose d. Fructose

c. Lactose - Lactose = Glucose + Galactose

Which of the following drugs is NOT an antibiotic? a. Cephalexin b. Amoxicillin c. Levothyroxine d. Ciprofloxacin e. Levofloxacin

c. Levothyroxine - Levothyroxine = thyroid hormone drug to treat hypothryroidism

A medical assistant is talking with an older patient who sustained a foot fracture in a fall. She reports managing most tasks at home well but has difficulty navigating with her crutches and is currently homebound. To which of the following resources should the assistant refer the patient? a. Hospice services b. Legal Aid Society c. Meals on Wheels d. American Red Cross

c. Meals on Wheels - Meals on Wheels is a program designed to support older adult patients who are considered homebound by delivering meals daily. - The Legal Aid Society provides legal support for people who have low incomes

What is the correct statement for Schedule IV drugs? a. Miscellaneous mixtures containing limited amounts of narcotic drugs b. Substances with a high probability of abuse with little to no medical benefit c. Minor tranquilizers and hypnotics that have a lesser potential for abuse d. Includes various narcotics such as opium

c. Minor tranquilizers and hypnotics that have a lesser potential for abuse - Schedule IV drugs have a low potential for abuse and dependence - They include, Valium, Xanax, Ativan - Providers must sign prescriptions - Patients may refill 5 times in 6 months - Staff may authorize refills over the phone

Which condition occurs when an area of heart muscle dies or is permanently damaged because of an inadequate supply of oxygen to that area? a. Stroke b. Aneurysm c. Myocardial infarction d. Shock e. Embolism

c. Myocardial infarction

A medical assistant is preparing a referral slip for a patient who reports symptoms of vertigo. The medical assistant should refer the patient to which of the following specialists? a. Ophthalmologist b. Neurologist c. Otolaryngologist d. Anesthesiologist

c. Otolaryngologist

The parent of a child who has pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is which of the following types of infection? a. Fungal b. Bacterial c. Parasitic d. Helminthic

c. Parasitic - pediculosis = lice - An infection due to a tapeworm is an example of Helminthic - a yeast infection is a fungal infection - examples of bacterial infections include cellulitis, acne, and impetigo

The term for voice is? a. Phasia b. Phobie c. Phonia d. Ptosis

c. Phonia

The inquiry with an insurance company into the maximum dollar amount that will be paid for procedure is called an insurance ________ ? a. Reimbursement b. Precertification c. Predetermination d. Preauthorization

c. Predetermination - Your patient have the rights to know how much they will have to pay out of pockets for a particular procedure; predetermination is a means of providing that information to the patient

Which of the following actions is governed by criminal law? a. Giving an incorrect medication b. Telling a family member the patient's diagnosis c. Purposefully overcharging on a Medicare claim d. Discounting

c. Purposefully overcharging on a Medicare claim - Purposefully overcharging on a Medicare claim is considered fraud and therefore is covered by criminal law

Standard precautions are implemented in order to? a. Adhere to the guidelines of HIPAA b. Prevent the exposure of PHI c. Reduce the numbers of HAI's d. All of these

c. Reduce the numbers of HAI's

A patient is arguing with the front desk and yells "that's not fair!" What defense mechanism is this? a. Identification b. Compensation c. Regression d. Projection

c. Regression

Backflow of stomach contents into the mouth is? a. Gavage b. Emesis c. Regurgitation d. Dysphagia

c. Regurgitation - Regurgitation = is the spitting up of food from the esophagus or stomach without nausea or forceful contractions of the abdominal muscles - Dysphagia = difficulty or discomfort in swallowing - Gavage = the administration of food or drugs by force

when administering a vaccination what will a MA document in the patients chart

lot number, expiration number, manufacture, date, route, site

Which of the following positions should a medical assistant place an 18-month old patient when administering ear drops to the right ear? a. Right ear facing down with the earlobe pulled down and back b. Right ear facing up with the pinna pulled up and back c. Right ear facing up with the earlobe pulled down and back d. Right ear facing down with the pinna pulled up and back

c. Right ear facing up with the earlobe pulled down and back - When administering ear drops to a child under the age of 3 years, the patient should be positioned with the ear facing up and the earlobe pulled down and back to allow medication to flow into the canal and reach the affected area - When administering drops to a patient, the ear into which the drops will be administered should be facing up

Which of the following schedule levels for controlled substances has a description of a moderate to low potential for addiction and abuse? a. Schedule II b. Schedule I c. Schedule III d. Schedule IV

c. Schedule III - Schedule III drugs include ketamine, testosterone, and anabolic steroids

A medical assistant is preparing a patient who has psoriasis to be examined by the provider. When inspecting the patient's skin lesions, the assistant should expect to observe which of the following characteristics? a. Yellow, waxy b. Gray, crusty c. Silvery, scaly d. Brown, flat

c. Silvery, scaly - Psoriasis is a chronic skin disease characterized by pink or red lesions, with scaly patches that have a silvery appearance

An EKG tracing shows an expected P wave, QRS complex and T wave configuration. There are 5 complete cardiac cycles on a 6-second strip. Which cardiac rhythm does this represent? a. Atrial fibrillation b. Sinus tachycardia c. Sinus bradycardia d. Ventricular fibrillation

c. Sinus bradycardia - A HR less than 60 bpm is considered bradycardia - (5 beats)/(6 seconds) x (60 seconds/1 minute)

Which of the following factors puts a patient at high risk of possibly developing coronary artery disease (CAD)? a. All of these b. Cellulitis c. Smoking d. High HDL cholesterol e. Being underweight

c. Smoking

Which of the following items is not considered necessary for a routine patient exam? a. Percussion hammer b. Stethoscope c. Sterile gloves d. Tongue depressor

c. Sterile gloves - Non-sterile gloves are used during a routine patient exam; sterile gloves are used only when a procedure that requires sterile aseptic technique

The pancreas is located just below the ______ ? a. Diaphragm b. Heart c. Stomach d. Bowels

c. Stomach - The pancreas is primarily responsible for regulating blood sugar levels by releasing glucagon (alpha islets) or insulin (beta islets)

A medical assistant is preparing a business correspondence. Which of the following statements is true about modified block letter format? a. All lines are flush with the left margin b. The signature is in all capital letters c. The complimentary closing is centered on the page d. Each paragraph is indented

c. The complimentary closing is centered on the page

Which of the following glands in the endocrine system is located just below the larynx and consists of two lobes, one on each side of the trachea? a. Pituitary b. Hypothalamus c. Thyroid d. Adrenal

c. Thyroid

Which of the following should a medical assistant identify as the purpose of a Category II code in procedural coding? a. Indicates special circumstances b. Works as a temporary code c. Track provider performance measures d. Identifies preventative measures

c. Track provider performance measures

Which of the following planes divides the body into upper and lower portions? a. Sagittal b. Coronal c. Transverse d. Midsagittal

c. Transverse

What is the correct abbreviation for drops? a. dtt b. dps c. gtt d. dts e. gts

c. gtt - 15 gtt = 1 mL

negligence

careless neglect, often resulting in injury; ex: dropping instrument on floor, breaking sterile field

while caring for a patient,a medical assistant notices that the a patient is slurring her speech and has developed a slight drooping of one side of her mouth.the assistant should identify these manifestations as indications of which of these following emergent conditions?

cerebrovascular accident (CVA)

largest part of the brain

cerebrum

isharia

chart checks for color blindness

snellen chart

chart containing symbols that is used in the testing of visual acuity; stand 20 ft from chart

A MA is measuring a patients oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

check capillary refill in patient finger.

a medical assistant is preparing to administer a vitamin injection to a patient. As part of verifying the right medication, which of the following actions should the assistant take?

check the medication label's expiration date

a medical assistant is preparing a patient for and examination. which of the following is a component of the patient's medical history?

chief complaint

chronic liver disorder

cirrhosis liver panel

which of the following actions should a medical assistant take to prevent patient accidents in the clinical setting?

clean a spill on the hallway floor using a towel

a medical assistant should identify which of the following look-alike and sound-alike medications as an anticonvulsant?

clonazepam

coagulation

clotting of blood

Agglutinate

clump together (transfusion reaction)

Aggulation

clumping of red blood cells, example is A donor is mixed with type B recipient blood

Aggulation (platelets physical properties)

clumps with specific antibodies

Fibrin clot formation

coagulation factors are released and interact to form a blood clot. This seals off the damaged portion of the vessel

how would a MA educate a patient regarding weekly medicine each day

coding to the highest level of specificity

what could cause baby's WBC's to be elevated

crying

A phlebotomy technician is preparing to collect a blood specimen from a patient who states that he is HIV positive. Which of the following actions should the tech take? a) Wear extra pair of gloves b) Have supervisor observe c) Don a mask and eye protection d) Preform the venipuncture

d) Preform the venipuncture

A medical assistant is reviewing discharge information with a patient who is postoperative following cryosurgery to the cervix. Which of the following statement should the assistant include? a. "You can resume sexual activity 3 days after your procedure." b. "It is normal for pain to last up to 1 week after you procedure." c. "Your menstrual cycle will cease for 3 to 4 months following the procedure." d. "You may experience a watery discharge for up to 1 week after your procedure."

d. "You may experience a watery discharge for up to 1 week after your procedure." - Patient's should abstain from sexual activity 1 month following cryosurgery. - If pain develops, the patient should notify the provider right away - The patient should expect to have a heavier than usual menstrual cycle for the first cycle following the cryosurgery procedure

Red blood cells have a life span of approximately ____? a. 24 hours b. 7 days c. 6 months d. 120 days

d. 120 days - The RBC's are produced in the bone marrow and taken out of service by the liver and spleen

Cell division occurs when one cell splits into two identical cells, also called mitosis. How many phases are there in the mitosis process? a. 3 b. 5 c. 6 d. 4

d. 4 1. Prophase 2. Metaphase 3. Anaphase 4. Telophase

A medical assistant is assisting a patient who is obese with an insulin injection. Which of the following is the correct angle for this patient's injection? a. 15 degrees b. 25 degrees c. 30 degrees d. 90 degrees

d. 90 degrees - SC injection are usually administered at a 45 degree angle; however it should be administered at 90 degrees for a patient who is obese

Which of the following statements define Palliative Care? a. A type of care for people who have 6 months or less to live b. Written instructions about a patient's healthcare decisions c. A person refuses to accept the diagnosis or prognosis d. A means to help relieve the symptoms of a serious illness

d. A means to help relieve the symptoms of a serious illness

In the context of the chain of infection, what does "reservoir" mean? a. An infectious agent b. An airborne droplet c. A vector d. A person who carries a disease agent but is not sick

d. A person who carries a disease agent but is not sick - Reservoir of Infection = any person, animal, plant, soil, or substance in which an infectious agent normally lives and multiplies. The reservoir typically harbors the infectious agent without injury to itself and serves as a source from which other individuals can be infected

A medical assistant is preparing to apply ointment to several abrasions on a patient's leg. Which of the following supplies should the MA use to remove the medication from the jar? a. A gloved finger b. A syringe c. A cotton ball d. A tongue blade

d. A tongue blade - Although ointment can be applied with a gloved finger, the medication should not be removed from the jar with a gloved hand because the glove might have already touched the patient or any other contaminated surfaces

The primary neurotransmitter of the parasympathetic division of the autonomic nervous system is? a. Muscarine b. NE c. Dopamine d. Ach

d. Ach

An ammonia or putrid smell in the urine may indicate which of the following? a. Phenylketonuria b. Too much garlic consumption c. Uncontrolled diabetes d. An infection

d. An infection - Urine that smells like ammonia may indicate concentration of waste products, and usually indicates the presence of an infection

How often should a medical assistant check back with a patient whom they have had to place on hold? a. At least every 3 minutes b. At least every 60 seconds c. At least every 2 minutes d. At least every 30 seconds

d. At least every 30 seconds

Anthrax is a disease caused by a type of ? a. Protozoa b. Fungus c. Virus d. Bacteria

d. Bacteria - Caused by Bacillus anthracis - Transmission = Vector, spore inhalation, and contact with or eating undercooked meat from an infected animal

When using a CPT main text, what additional code should be used to show that one procedure was used multiple times on a patient? a. New b. Emergency c. Revised d. Repeat e. Modifier

e. Modifier

When processing a patient's requisition, a medical assistant should identify which of the following as a laboratory test? a. Computed tomography d. Blood urea nitrogen c. Benign prostatic hyperplasia d. Barium enema

d. Blood urea nitrogen - BUN is a laboratory test that helps determine the adequacy of renal function by identifying the levels of urea nitrogen in the blood

A medical assistant is assessing a patient that has been diagnosed with vaginals yeast infection. What type of micro-organism causes this type of infection? a. Legionella pneumophila b. Pneumocystis carinii c. Helicobacter pylori d. Candida albicans

d. Candida albicans - Candida albicans = fungal, causes yeast infection and thrush (yeast infection in the mouth) - Legionella pneumophila = bacterial, causes Legionnaires disease, and transmission is water aerosol - Pneumocystis carinii = fungal, causes pneumocystis pneumonia, is airborne - Helicobacter pylori = bacterial, causes peptic ulcer disease, transmission is fecal-oral or oral-anal

A medical assistant notices that a patient is slurring speech and has developed a slight drooping on one side of the mouth. These are manifestations of which kinds of the following conditions? a. Syncope b. Myocardial infarction c. Anxiety attack d. Cerebrovascular accident

d. Cerebrovascular accident - A cerebrovascular accident (CVA), also known as a "stroke" - A CVA is an emergency situations and requires immediate action

When performing venipuncture, which of the following should be completed first? a. Assemble the equipment b. Sanitize your hands and put gloves on c. Verify the patient d. Check the provider's order and/or requisition form

d. Check the provider's order and/or requisition form

Which domain of learning involves the mental processes of recall, application, and evaluation? a. Affective learning b. Environmental learning c. Psychomotor learning d. Cognitive learning

d. Cognitive learning

A patient-centered medical home (PCMH) has 5 core functions and attributes. Which of the following features is included in those functions? a. Ambulatory services b. Affordable health care c. Electronic medical record incentives d. Comprehensive care

d. Comprehensive care - Five Core PCMH Functions: 1. Comprehensive care 2. Patient-centered care 3. Coordinated care 4. Accessible services 5. Quality and safety communication

What kind of common defense mechanism is the following statement as example of? a. Suppression b. Denial c. Apathy d. Conversion

d. Conversion - Conversion is a common defense mechanism where an emotion or anxiety manifests as a physical symptom.

Which of the following best describes atelectasis? a. A genetic disorder that produces a thick mucus secretion b. Obstructive pulmonary disease c. Viral or bacterial infection causing inflammation of the lungs d. Decreased or absence of air in all of the lung and alveoli

d. Decreased or absence of air in all of the lung and alveoli - Atelectasis = a decreased or absence of air in part or in all of the lung and alveoli resulting from collapse of these structures

A provider asks a medical assistant to reinforce teaching with a patient about her new diagnosis. Which of the following actions should the assistant take? a. Outline the educational materials quickly with the patient b. Instruct the patient to ask any questions at the end of the teaching c. Include personal opinions along with the educational material d. Document the patient's response to the teaching

d. Document the patient's response to the teaching - The assistant should confirm understanding frequently while communicating with the patient by asking for feedback during the teaching - The assistant should document the education session including the materials covered, patient's response, plans for future sessions, and necessary community referrals

A medical assistant discovers a garbage can fire has started in the break room of the medical office. According to the RACE acronym for emergency response, which of the following actions should the assistant take first? a. Close the doors and windows b. Turn off the oxygen in the adjacent examination room c. Use the fire extinguisher d. Evacuate staff and patients from the immediate area

d. Evacuate staff and patients from the immediate area RACE: - R = Remove all staff and patients from immediate danger from the fire - A = Alarm by pulling the closest fire pull-station and by dialing 811 or 77 (or 911 in offcampus and leased facilities) and reporting the location of the fire - C = contain the fire (turn off oxygen in adjacent room and close windows and doors) - E = Extinguish the fire using the PASS method

When posting charges to a patient's account, the medical assistant should obtain necessary information from which of the following sources? a. Fee profile b. Itemized statement c. Pegboard program d. Fee schedule

d. Fee schedule

When a physician accepts payment from another physician for the referral of a patient, the physician is guilty of? a. Negligence b. Battery c. Bundling d. Fee splitting

d. Fee splitting

Which of the following refers to the drape that has an opening in the middle for access to the surgical field? a. Sterile drape b. Surgical drape c. Open-ended drape d. Fenestrated drape

d. Fenestrated drape

The handle of the paper towel dispenser by the handwashing sink is an example of ? a. Reservoir b. Portal of Entry c. Vector d. Fomite

d. Fomite - In the chain of infection, the fomite acts as a mode of transmission (direct) compared to a mosquito (vector) which is an indirect mode of transmission

What are the 3 most important factors when performing hand washing techniques? a. Hot water, friction, and length of time spent b. Soap, length of time spent, and hot water c. Type of soap, running water, and hand position d. Friction, warm running water, and soap

d. Friction, warm running water, and soap - Water should be tepid (warm, not hot) and running. Friction is needed to loosen any bacteria from the skin and nails

The parent of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of micro-organisms? a. Fungi b. Bacteria c. Protozoa d. Helminths

d. Helminths - Helminths = are parasites called "worms" that live in host organisms, such as animals and humans - Protozoa = are single-celled parasites that are found in moist environments and bodies of water - Bacteria = are single-celled organisms that reproduce with binary fission

A patient at an urgent care facility reports that she vomited and saw blood in the vomitus. Which of the following terms should a medical assistant use to document the patient's report? a. Melena b. Hemoptysis c. Hematuria d. Hematemesis

d. Hematemesis - Melena = term used to document vomitus that has a coffee ground appearance - Hemoptysis = coughing up blood - Hematuria = blood in the urine

Which of the following types of therapy is monitored by the activated clotting time (ACT) test? a. Aspirin b. Warfarin c. Insulin d. Heparin

d. Heparin - ACT test = measure of Heparin activity - PT test = measure of Warfarin activity

Which of the following is a CLIA-waived test? a. Papanicolaou (Pap) test b. Blood typing and crossmatching c. Fecal leukocyte test d. Human chorionic gonadotropin (HCG) test

d. Human chorionic gonadotropin (HCG) test - HCG (pregnancy) test is CLIA-waived and falls under the category of low complexity

Which of the following statement provides the best example of sublimation? a. Why is life so unfair? b. I know I need to exercise more, but I'll wait until January when I can make it my New Year's resolution c. Nobody likes me. Do I smell or something d. I've always hated following orders. That's why I decided to start. my own business

d. I've always hated following orders. That's why I decided to start. my own business - Sublimation = defense mechanism where actions that are typically considered negative or unacceptable behavior are channeled into something constructive. - In this case, not being able to take orders from others (negative) is turned into starting a business (positive)

Bursitis is ________ of bursae? a. Puncture b. Removal c. Cancer d. Inflammation e. Rupture

d. Inflammation - Bursitis is inflammation or irritation of a bursa sac. - You have these sacs all over your body near the joints; they are filled with fluid that helps ease rubbing and frictions

The term "enteritis" means? a. Inflammation of the large intestine b. Inflammation of the joint c. Inflammation of the colon d. Inflammation of the small intestines

d. Inflammation of the small intestines - enter/o= small intestine

Mr. James has been referred to a specialist for his heart. Which of the following should be verified before scheduling an appointment? a. Age b. Transportation c. Income d. Insurance

d. Insurance - You must check the insurance when referring a patient to make sure that the provider accepts the patient's insurance

A medical assistant notes rhythmic, sharp spikes in an EKG tracing. Which artifact may be occuring? a. Wandering baseline b. Tachycardia c. Somatic tremor d. Interference

d. Interference

In which pharmacokinetics process is medication broken down by the liver and kidneys? a. Distribution b. Excretion c. Absorption d. Metabolism

d. Metabolism - Metabolism can be understood as the beginning of the end of a medication's active life in the body. - After the active chemicals are broken down by the liver and kidneys into substances that can be excreted out of the body

Lice are an example of? a. Bacteria b. Protozoa c. Fungi d. Multicellular parasite e. Viruses

d. Multicellular parasite

Which of the following is the study of fungi? a. Bacteriology b. Protozoology c. Virology d. Mycology

d. Mycology

Which of the following IS NOT classified as a hypoglycemic? a. Pioglitazone b. Metformin c. Insulin d. Omeprazole

d. Omeprazole - Ompeprazole = anti-ulcer agent/Proton pump inhibitor - Hypoglycemic medications are used to lower blood sugar levels

Mr. Lamb has come into the office with a painful toe. The provider has diagnosed him with an ingrown toenail. Which is the correct term? a. Onychomalgia b. Onychalgia c. Onychoptosis d. Onychocryptosis

d. Onychocryptosis - onych = fingernail or toenail - crypt = hidden, concealed, ingrown - osis = any condition of

Which of the following is NOT one of the three parts of the pharynx? a. Nasopharynx b. Laryngopharynx c. Oropharynx d. Opharynx

d. Opharynx

An accumulation of air in the pleural cavity after the lungs have collapsed is called? a. Pulmonary edema b. Pleurisy c. Pleural effusion d. Pneumothorax

d. Pneumothorax - Pneumothorax occurs when the air leaks into the space between the lungs and the chest wall

What is the term for medical information that is linked to a specific patient? a. Private information b. Portable health information c. Confidential health information d. Protected health information

d. Protected health information - Medical information that is linked to a specific patient is called PHI (protected health information)

On Tuesday, a patient has taken a dose of medication with a half-life of 2 days. On what day will 75% of the medication have been metabolized and excreted? a. Thursday b. Wednesday c. Sunday d. Saturday

d. Saturday - The half life is the amount of time it takes for half of the medication to be metabolized and excreted from the body. - On Tuesday = 100% remains (0% is gone) - On Thursday = 50% remains (50% is gone) - On Saturday = 25% remains (75% is gone)

When preparing a patient who has shortness of breath for an EKG, which position should the medical assistant place the patient in? a. Prone b. Supine c. Sim's d. Semi-Fowler's

d. Semi-Fowler's

A ECG rhythm strip shows a ventricular rate of 46 bpm, a regular rhythm, a PR interval of 0.14 seconds, a QRS duration of 0.06 seconds, an one upright P wave before each QRS. This rhythm is? a. Sinus arrest b. Sinus rhythm c. Sinoatrial block d. Sinus bradycardia

d. Sinus bradycardia - Normally, the SA node fires a signal at about 60-100 times per minute; in sinus bradycardia, it fires less than 60 times per minute

You ask a patient to void before a physical exam. Why is this necessary? a. To measure output b. So the exam is not interrupted with the need to urinate c. To obtain a urine specimen d. So the examiner can feel abdominal organs

d. So the examiner can feel abdominal organs

The suffix -malacia means? a. Hardening b. Tissue c. Lateral d. Softening

d. Softening

Which of the statements is true of blood in the urine? a. The presence of blood in the urine indicates diabetes b. The presence of blood in the urine indicates hepatitis c. The presence of blood in the urine indicates dehydration d. The presence of blood in the urine indicates an infection

d. The presence of blood in the urine indicates an infection

A medical assistant is obtaining information for a patient's medical history and physical examination. The patient reports intermittent episodes of ringing in his ears. Which of the following terms should the assistant use when documenting this finding in the patient's medical record? a. Presbycusis b. Otosclerosis c. Otalgia d. Tinnitus

d. Tinnitus - Presbycusis = a type of sensorineural hearing loss that is common in older adults - Otosclerosis = an overgrowth of bone inside the ear that results in hearing loss

A Hemoglobin A1c test is performed for which of the following reasons? a. To determine if a diabetic patient's blood glucose is too low b. To determine if a patient is a diabetic c. To determine a patient's hemoglobin level d. To monitor over a 3 months period a diabetic patient's average blood glucose level

d. To monitor over a 3 months period a diabetic patient's average blood glucose level

Which of the following is a type of health benefit program of the uniform services? a. HMO b. Champva c. Worker's compensation d. Tri-care e. Medicare

d. Tri-care - Tri-Care is a medical program of the Uniformed Services for the Department of Defense

Which of the following providers specializes in the management and treatment of interstitial cystitis? a. Immunologist b. Cardiologist c. Pathologist d. Urologist

d. Urologist - cys = bladder

_____ are not made of cells a. Fungi b. Protozoa c. Bacteria d. Viruses

d. Viruses - Viruses require other living tissues to survive - They are not made of cells, rather they are small particles that attach to and invade other cells

Which of the following steps should a medical assistant take to follow aseptic guidelines when administering injections? a. Dispose of the syringe with the needle pointed upward b. Don full PPE c. Use the same needle for drawing the injection d. Wipe the injection site with an alcohol pad

d. Wipe the injection site with an alcohol pad

Radiation therapy can be used to treat cancer. Which is correct? a. Only cancer cells are affected b. It is used to prevent the cancer's return c. It can only be done after surgery d. X-ray beams are aimed at the tumor

d. X-ray beams are aimed at the tumor

Leukopenia

decrease in white blood cells, below normal range

stages of grief

denial, anger, bargaining, depression, acceptance

dyspnea

difficulty breathing

dysphagia

difficulty swallowing

A medical assistant is scheduling diagnostic tests for a patients liver and pancreas. Which of the following systems is being assessed?

digestive

T lymphocytes

directly attack infected or a cancerous cell

a violation of HIPPA polocy

discussing patient's diagnosis in a facility hallway

When there is a request for payment under the insurance contractor, this is called? a. an insurance application b. a premium c. an invoice d. a choice request e. a claim

e. a claim - A claim is what a doctor submits to the patient's insurance company for payment. - The claim will also show the services that were provided to the patient

A provider places an open sharps container in the linen hamper by mistake. Which of the following is appropriate action for the medical assistant to take?

dispose of the linen hampers contents as a biohazard. The linen hamper's contents must be considered a biohazard and should be disposed of properly.

a ma removes a needle from the antecubital space of a patient following a phlebotomy procedure and applies pressure. which of the following steps should the assistant take next apply a bandage label the tubes dispose of the needle confirm the ordered test

dispose of the needle

when bandaging a wound

distal to proximal

sagittal plane

divides body into left and right

Which part of the body does the salpingostomy relate to? a. Lumbar region b. Heel c. Tendons d. Fingers/toes e. Fallopian tubes

e. Fallopian tubes

___________ is a method of payment where the physician will present a bill for each of the services rendered? a. Monthly statement b. Non-duplication of benefits c. Capitation d. Deductible e. Fee-for-service

e. Fee-for-service - Fee-for-Service = a payment model where services are unbundled and paid separately.

What is the term for an object that is contaminated by bacteria? a. Reservoir b. Agent c. Portal of entry d. Vector e. Fomite f. Host

e. Fomite - Fomites are inanimate objects that can become contaminated with an infectious agent and serve as a mechanism for transfer between hosts

Which of the following is an inherited disease that causes decreased blood clotting? a. Diabetes b. Anemia c. Leukemia d. Thrombocytopenia e. Hemophilia

e. Hemophilia - Hemophilia = caused by a genetic mutation or a change in one of the genes that provides instructions for making the clotting factor proteins needed to form a blood clot - Thrombocytopenia = Thrombocytopenia is a condition in which you have a low blood platelet count

Which type of nutrient can be found in whole grains and beans, and is important to promote regular bowel movements? a. Fatty acids b. Soluble fiber c. Starch d. Sugar e. Insoluble fiber

e. Insoluble fiber - Insoluble fiber does not dissolve in water; it helps food move through your digestive system, promoting regular bowel movements

Anemia

lower healthy red blood cells to carry adequate oxygen to body's tissue

thrombin

enzyme that converts fibrinogen to fibrin during coagulation

plasmin

enzymes that catalyze hydrolysis of fibrin -> dissolve fibrin

endocrinologists

evaluate the body's overall metabolic function and diagnose and treat hormone imbalances due to underproduction or overproduction of hormones

kyphosis

excessive outward curvature of the spine, causing hunching of the back.

a medical assistant is providing teaching to a patient who is starting lisinopril. The assistant should instruct the patient to report which of the following effects to the provider immediately?

facial swelling

distal

farther from the origin of a body part or the point of attachment of a limb to the body trunk

febrile

fever

when bandaging a joint

figure 8

The primary code in the CPT coding system consists of how many digits?

five digits A CPT code is a five-digit code.

semi-fowler's position

for patients with breathing disorders and who have an elevated temp; or are suffering from head trauma/pain; head at 45 degree angle; for postoperative exams

Butterfly needle

for pediatric & geriatric patients the best option to draw blood on the back of the hand or wrist; 23 gauge

Thrombopoiesis

formation of platelets, begins with stimulation of precursor cells called magakaryoblasts, controlled by the hormone thrombopoietin

which of the following locations should a ma identify as the preferred site for capillary puncture on an adult patient fifth digit fourth digit second digit first digit

fourth digit

anterior

front of the body

candidiasis

fungal infection (itching) caused by yeast

Which of the following organs is located in the right upper quadrant of the abdomen

gallbladder

platelet plug

gathering of platelets that forms a small mass at the site of an injury

the MA is scheduling all patients who are having a cyst removal to be seen on the first of the month?

group scheduling

after receiving a patient's blood test results from the reference laboratory, which of the following actions should the ma take have a provider review the results have the medical records staff review the lab results interpret the lab results and contact the patient schedule the patient for a follow up appointment

have a provider review the results

CLIA-waived tests

have little chance of harm due to error; can be performed in a physician office; ex: pregnancy test, rapid strept test, blood sugar test

which of the following is an anthropometric measurement that a medical assistant should collect from a 2-year-old child?

head circumference

A medical assistant is preparing to assist a provider with suturing a wound. Which of the following items should be in the sterile field for this procedure?

hemostat A hemostat would be used in a suturing procedure and must be located in the sterile field.

instrument to suture wound

hemostats

A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant should identify that which of the following viruses causes this condition

herpes simplex type 1

transverse plane

horizontal division of the body into upper and lower portions

Leukocytosis

increase in the number of white blood cells, above normal range

Atherosclerosis

increased tendency for thrombosis, the abnormal formation of clots

At what time of day will a patients body temperature be at its lowest?

in the morning

pyelonephritis

inflammation of the renal pelvis and the kidney *medication metabolize in the liver*

Antihistamines

inhibit allergic reactions of inflammation, redness, and itching caused by the release of histamine

A medical assistant is caring for an infant who suddenly becomes unresponsive for unknown reasons. which of the following actions should the assistant take?

initiate cardiopulmonary resuscitation. (in an infant suddenly becomes unresponsive, the assistant should immediately initiate cardiopulmonary resuscitation for 2 min prior to activating emergency response measures).

osha 301

injury and illness incident report

-scope

instrument for viewing

otoscope

instrument used for visual examination of the ear

goniometer

instrument used to measure joint angles

A medical assistant notices rhythmic sharp spikes throughout an EKG tracing. Which of the following artifacts is occurring? a. wandering baseline b. interrupted baseline c. interference d. somatic tremor

interference

a medical assistant is preparing to perform a Mantoux test. Which of the following routes should the assistant use for this injection?

intradermal

A patient is anxious and begins hyperventilating. His hands and lips start to feel numb and tingly, and he feels lightheaded. What is the physiological cause of his symptoms

lack of carbon dioxide in the blood

a ma is obtaining a sample for a sedimentation rate test. which of the following tubes should the assistant use for blood collection serum separator green lavender light blue

lavender

a ma is obtaining samples for a CBC test. which of the following tubes should the assistant select royal blue lavender yellow gray

lavender

v5

left anterior mid axillary line, horizontal to v4

Sim's position

left arm + left shoulder are drawn back behind the body so that the body's weight is predominantly on the chest; right arm is flexed upward for support; left leg is slightly flexed; buttocks are pulled to the edge of the table; right leg is sharply flexed upward; used for rectal, perineal, or pelvic exam

v2

left sternum, 4th intercostal

stomach location

left upper quadrant

A medical assistant is preparing to perform an EKG recording on a patient. Which of the following information is true of limb leads and electrodes? a. limb leads are unipolar b. leads V1 through V6 are limb leads c. limb leads are placed on the fleshly areas of the skin d. the left leg lead wire serves as the ground

limb leads are placed on the fleshly areas of the skin

A patient asks A medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should be assistant make?

liniment contain a higher portion of oil than medication lotions.

A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. Which of the following responses should the assistant make?

liniments contain a higher portion of oil than medicated lotions

A patient is entitled to which of the following medical records?

list of medications with diagnosis

hospice

manages comfort and pain during final months of life

Formation of WBC

mature from the undifferentiated hematopoietic stem cells

which of the following veins should a ma recognize as the preferred vein for routine phlebotomy basilic vein cephalic vein median cubital vein median ante brachial vein

median cubital vein

a medical assistant is explaining to an older adult patient that she will require a lower dosage of a medication than a younger adult. The assistant should explain that this difference in dosage is primarily because of the effect that aging has on which of the following pharmacokinetic processes?

metabolism

The medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. He picks up the instrument and places it back on the sterile field. A few days after the procedure, the patient calls the office, concerned that the area surrounding the procedure site is infected. Which of the following torts has the assistant committed?

negligence Medical negligence, also known as malpractice, is a tort in which a medical professional did not perform an essential action or performed an improper one, resulting in harm to a patient. The assistant's failure to maintain a sterile field was a negligent act, resulting in the patient's infection.

Which of the following cell structures is the source of energy for a cell?

mitochondria

Which of the following cell structures is the source of energy for cell?

mitochondria Mitochondria assist with converting energy from nutrients into a form that can be used by cells.

Monocytes

mobile and highly phagocytic cells, largest leukocytes,

temporal artery thermometer

more accurate than ear thermometers, used in adults and children, measures heat from temporal artery in the head, measuring the temperature of the skin surface over artery (slide across forehead or behind ear lobe)

A medical assistant is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medications is available in sublingual form?

nitroglycerin

A medical assistant is reviewing the list of medications a patient reports currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?

nitroglycerin Nitroglycerin is a vasodilator that is used to treat angina or chest pain. It is available in a sublingual tablet and sublingual spray.

Rh negative

no RH antigen present

ns

no-show patient

when reviewing a patient's blood work results, a ma notices a fasting blood glucose of 200 mg/dL. which of the following actions should the assistant take notify the patient's provider of the results inform the patient that the results confirm diabetes schedule the patient for a same day appointment send the provider an urgent alert

notify the patient's provider of the results

peripheral cyanosis

occurs when blood flow to the peripheral vessels is decreased by peripheral vacoconstriction; results from low cardiac output or an increased extraction of oxygen from the peripheral tissues. when it is is localized in an extremity, it is usually a result of arterial or venous insufficiency

diastolic pressure

occurs when the ventricles are relaxed; the lowest pressure against the walls of an artery; when the sound disappears

v7, v8, v9

on back 5th intercostal space

Place the electrode for lead V5

on left anterior axillary line, horizontal to V4

The parent of a child who has pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is whish of the following types of infection?

parasitic

A MA should follow chain of custody guidelines for which of the following types of laboratory results?

parentage testing

prone/recumbent position

patient lies face down on the table on the ventral surface of the body; examination of back and for certain surgical procedures

A MA is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. Which of the following foods should the assistant recommend as the best source of insoluble fiber?

pears with skin (4g of insoluble fiber)

vasoconstriction

phase 1 of Hemostasis : constriction/ closing of a damaged vessels and then lessens blood loss

Platelets plug formation

phase 2 of hemostasis: platelets adhere to damaged endothelial lining and form platelet plug

A medical assistant is speaking with a patient who has seasonal allergies. Which of the following health care providers should the assistant identify as being able to make a diagnosis and initiate the necessary treatment?

physician assistant

Fibrinolysis

physiological mechanism that dissolves clots

during a surgical procedure ,a provider requests sterile solution from a medical assistant.Which of the following actions should the assistant take?

place a sterile container on the field and pour a small amount of sterile solution into the container

a patient in a clinic is experiencing symptoms of a myocardial infarction.the provider instructs a medical assistant to administer sublingual nitroglycerin.which of the following actions should the assistant take?

place the medication under the patient's tongue

buccal medication

placed between the cheek and the gums in the mouth and then absorbed through the mucus membrane

whole blood

plasma+formed elements

aggregation

platelets migrate, accumulate at damaged sites ( calling more platelets)

While performing an EKG, a medical assistant notes a pause in the EKG pattern. The medical assistant ensures that all of the leads are properly connected, and pattern regularity resumes. The short pause is an indication of which of the following? a. myocardial infarction b. polarization c. dysrhythmia d. somatic tremor

polarization

holter monitor

portable ECG monitor worn by patient for period of few hours to few days to assess heart and pulse activity as person goes through activities of daily living; used to assess patient who experiences chest pain and unusual heart activity during exercise and normal activities

When performing an EKG, a medical assistant notices a widened QRS complex on the patients EKG strip. Which of the following is a possible cause of this type of artifact? a. atrial fibrillation b. bradycardia c. sinus dysrhythmia d. premature ventricular contraction

premature ventricular contraction

why do we invert tubes

prevent clotting

A MA is reviewing laboratory requisitions. For Which of the following patient conditions should the assistant perform a capillary collection rather than a venipuncture?

previous thromboses

Hemostasis

process to slow and stop bleeding when vessels is injured

B lymphocytes

produce Antibodies against specific antigens

Leukopoiesis

production of white blood cells

a provider instructs a medical assistant to position a patient for and examination of the patients's dorsal cavity. the assistant should place the patient in which of the following positions?

prone

When informed consent is required for a procedure, which of the following steps should occur prior to the patient signing the form?

provider reviews Alternate procedures

venipuncture

puncture of a vein to remove blood, instill a medication, or start an intravenous infusion; 15-30 degree angle

a medical assistant is transcribing a prescription from a provider for a medication that must be taken hourly. Which of the following abbreviations should the assistant identify as the correct notation of when and how often the patient should take the medication?

qh

Blood volume

quantity of whole blood found in the body

a medical assistant is preparing to obtain vital signs from and adult patient during a routine physical examination. Which of the following arteries should the assistant use to palpate the patient's pulse?

radial

When assistant a provider with a punch biopsy of a mole, which of the following tasks should a medical assistant expect to perform?

receive and prepare tissue specimens for processing. (The assistant is responsible for receiving and preparing tissue specimens obtained from a punch biopsy for processing by the laboratory).

patient navigator

recognizing patient's needs and barriers, coordinating care, and identifying resources to meet those needs best describes the responsibilities of which of the following positions?

A medical Assistant is collecting a health history from an older adult patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

remain within the patients view to allow lip reading.

a medical assistant is performing a suture removal on a patient.which of the following actions should the assistant take to remove the sutures?

remove each suture after cutting next to the knot.

to avoid hemoconcentration during venipuncture, which of the following actions should a ma take apply an ice pack to the area remove the tourniquet before 1 min has elapsed instruct the patient to keep his arm bent insert the needle into the vein with the bevel down

remove the tourniquet before 1 min has elapsed

when drawing blood

remove tourniquet after 1 minute

a MA completed and signed a note into a patient's EMR 2 days prior, then later notices info was inccorect

request that the provider edits the note

RICE

rest, ice, compression, elevation

which of the following actions should a medical assistant take when closing the clinical area at the end of the day?

restock medical supplies in the examination rooms

knee-chest position

rests on knees and the chest with head turned to the side; arms can be placed under head for support + comfort or they can be bent and placed at the sides of the table near the head; thighs are perpendicular to the table and slightly separated; buttocks extend up into the air back should be straight; sigmoid, rectal, occasionally vaginal

appendix location

right lower quadrant

a medical assistant is preparing to administer a medication that should be taken at least 2 hr after a meal. The assistant asks the patient when he last ate. Which of the following rights of medication administration is the assistant demonstrating?

right time

A medical assistant is assisting a provider with an abdominal examination. When the provider palpates the major portion of the liver, the assistant should recognize that he is palpating which of the following abdominal quadrants?

right upper The right upper quadrant contains the major portion of the liver. It is also the quadrant that contains the gallbladder.

gallbladder location

right upper quadrant

liver location

right upper quadrant

tinnitus

ringing in the ears

A medical assistant is responsible for cleaning the instruments used in a minor surgery. Which of the following is the first step in this process

sanitization

a medical assistant is transcribing a prescription for fentanyl patches for a patient. The assistant should identify that this medication has specific requirements because it is classified in which of the following schedules of controlled substances?

schedule 2

type of dissecting instrument

scissors

Follicle-stimulating hormone (FSH)

secreted by the pituitary gland to stimulate maturation of the egg cell (ovum)

A medical assistant is preparing a patient who has shortness of breath for an EKG. In which of the following positions should the assistant place the patient? a. prone b. semi fowlers c. supine d. sims

semi fowlers

When performing diagnostic coding, how many characters are used to provide the highest level of specificity with an ICD-10-CM code?

seven characters

sob

short of breath

An EKG tracing shows an expected P wave, QRS complex, and T wave configuration. There are give complete cardiac cycles on a 6 second strip. This represents which of the following cardiac rhythms? a. sinus bradycardia b. atrial fibrillation c. ventricular fibrillation d. sinus tachycardia

sinus bradycardia

fowler's position

sits on examination table with the head of the table elevated 90 degrees; sits at the edge of the table; examinations and treatments of head, neck, chest; patients who have difficulty breathing while laying down

a medial assistant is caring for a patient who is scheduled for a flexible sigmoidoscopy and will be self-administering an enema at home. The assistant should explain that the medication will be in which of the following forms?

solution

Which of the following medical record documentation templates is organized by the entity that supplied the data?

source-oriented

A medical assistant is performing an EKG on a patient who has a heart rate of 105/min. The medical assistant should identify this finding as an indication of which of the following conditions? a. sinus rhythm b. atrial fibrillation c. bradycardia d. tachycardia

tachycardia

soap charting

subjective data, objective data, assessment, plan, evaluation, response

Antithrombin

substances in the blood that oppose or inactivate thrombin

cholecystectomy

surgical removal of the gallbladder

rhinoplasty

surgical repair of the nose

What does the term edema mean

swelling

Patient becomes pale and diaphoretic

syncope

airborne

the medical assistant is caring for a child who has varicella zoster virus. The assistant should recognize that varicella is transferred through which of the following modes of transmission?

During a routine venipuncture, the patient becomes pale and diaphoretic. What condition is most likely to occur in this patient?

syncope The assistant should recognize these manifestations as the onset of syncope and should take the necessary precautions in case the patient faints.

Thrombopoietin

stimulates production of platelets

rectal temperature

temperature taken in the rectum; most accurate

intradermal injection

the administration of medication by injection into the middle layers of the skin

chain of custody

the documented and unbroken transfer of evidence

A medical assistant notes a wandering baseline throughout an EKG tracing. Which of the following electrocardiograph issues could have resulted in this occurrence? a. the electrode pads were defective or poorly attached b. the machine was missing the ground prong fro the outlet c. the machine did not have proper standardization settings set d. the cable tips were loose or had become separated

the electrode pads were defective or poorly attached

aerophagia

the excessive swallowing of air while eating or drinking, and is a common cause of gas in the stomach

Einthoven's triangle

the leads between the three limb electrodes "standard lead I, II and III" referring to the two arm electrodes and the left leg electrode.

When divorced parents both have insurance, which parent will the insurance bill first

the parent's birthday comes first

a medical assistant is performing an ear irrigation for a patient. the patient reports dizziness.the assistant should recognize that these symptoms could be caused by which of the following?

the temperature of the water is too cold.

a medical assistant is arranging medication in a storage cabinet according to the routes of administration. The assistant should categorize methyl salicylate liniment in which of the following routes?

topical

posterior (dorsal)

toward the back

oplate medication

treat pain

granulocytes and agranulocytes

two subtypes of leukocytes that contain the 5 types of leukocytes

ua

urinalysis

a medical assistant is caring for a patient who has conjunctivitis.which of the following actions should the assistant take when performing and eye instillation?

use gloves when instilling the medication

immunoglobulin

used to treat when a baby has a positive Rh but the carrier mother has Negative Rh in the body

EKG

v5 is anterior to v6 on the 5th intercostal space

Holter monitor application

which of the following cardiac procedure is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist or perform it ?

qrs

ventricular depolarization

v-fib

ventricular fibrillation

a ma has completed a blood collection. which of the following actions should the assistant take to ensure proper specimen processing verify that the requisition form has been completed provide the patient with post procedure instructions place all specimens in the refrigerator centrifuge all blood tubes collected

verify that the requisition form has been completed

coronal plane (frontal plane)

vertical division of the body into front (anterior) and back (posterior) portions

-scopy

visual examination

organized support group

which of the following community resources should a medical assistant recommend to an older adult patient who lost his partner 3 months ago?

Alphabetic index

when coding with the ICD - 10 - CM. Where should the medical assistant begin the process of looking up diagnosis code for breast cancer?

Draw a line through the error and initial it.

when completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. Which of the following actions should the assistant take?

diagnosis test results

when reviewing a patients medical record prior to an appointment with a primary care provider (PCP), it is important for a medical assistant to verify that which of the following items is in the chart?

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as he listens with a stethoscope. When should he read the diastolic pressure?

when the sound disappears. The assistant should measure the patient's diastolic pressure when the sound disappears, also known as the Korotkoff V sound.

carbaminohemoglobin

where CO2 binds to amino acids

Oxyhemoglobin

where O2 binds to amino acids

heme

where globin binds, red pigment that contains one iron atom each oxygen can bind

helping the patients find community resources related to health care needs

which of the following actions involves health coaching ?

assist patients locating appropriate community resources

which of the following actions is important for a medical assistant to take serve patients effectively ?

maintain an empathetic tone

which of the following approaches should a medical assistant take when discussing a patient's adherence to dietary guidelines?

osteoporosis

which of the following conditions is defined as loss of bone density

a medical assistant is preparing a patient for a physical examination. The patient reports difficulty falling asleep. The assistant should anticipate that the provider will prescribe which of the following medications?

zolpidem

Which of the following steps for a fingerstick should a medical assistant complete first?

​Confirm the correct identity of the patient.

A provider places an open sharps container in the linen hamper by mistake. Which of the following is the appropriate action for the medical assistant to take?

​Dispose of the linen hamper's contents as a biohazard.

A medical assistant is preparing to calculate a patient's heart rate from an EKG tracing. Which of the following methods should the assistant use for this calculation?

​Divide 1,500 by the number of small boxes between two R waves. The assistant should use the 1500 method to calculate a full cardiac cycle.

A medical assistant has a request to collect a routine CBC from a healthy 10-month-old infant. Which of the following is the most appropriate collection site?

​Left heel

Which of the following is outside of a medical assistant's scope of practice?

​Order additional laboratory tests to confirm the patient's condition.

A medical assistant should follow chain of custody guidelines for which of the following types of laboratory results?

​Parentage testing