Nursing process (8)
A nurse is discussing cataract treatment, which statement is the most therapeutic?
"Have you ever thought of laser surgery"
A client tells a nurse she does not want to take a test, which response should the nurse give?
"tell me more about how you're feeling"
• Intrapersonal • Interpersonal communication • Group Dynamics
- Within person (self talk - Two or more people with a goal to exchange a message - Individual group members relate to one another
In which of the following situations would the SBAR (situation, background, assessment, recommendation) technique of communication would be appropriate?
A nurse is calling a physician to report a client's chest pain (communication is involved).
A student nurse is attempting to improve her communication skills, which therapeutic communication skill Is appropriate?
Control the tone of voice to control hidden messages
A family member has lost a patient from leukemia, which quality should a nurse use in this situation?
Empathy
When assessing a client non verbal skill, what is the most expressive body part?
Facial expression
This injection will not be painful
Giving false reassurance
What is a characteristics of empathy>
Identify with the client feelings
The nurse and the physical therapist discuss the therapy schedule and goals for a client on a rehabilitation unit. What type of communication is occurring between the nurse and the therapist?
Interpersonal
Consist of introduction and agreement between the nurse and the client about roles and relationships?
Orientation phase
A nurse in interviewing a client for the establishment of long-term care insurance, during interview the nurse ask questions in regard to medical history, what is the nurse?
Sender
Which guidelines should a nurse use when choosing a position (location) in relation to a client during a verbal interaction?
Take note of the client cues and choosing a position and act on these cues
a 3 year old child is being admitted to a medical division for vomiting, diarrhea, and dehydration. The nurse should implement which communication technique?
The use of clarifying questions
Factor most important of rapport between nurse and client?
Trust
A dialysis nurse is educating a client on caring for the dialysis access that was inserted into the client's right arm. The nurse assesses the client's fears and concerns related to dialysis, the dialysis access, and care of the access. This information is taught over several sessions during the course of the client's hospitalization. Which phase of the working relationship is best described in this scenario?
Working phase
How do you think your diabetes is going to effect your lifestyle? Which interview question has the nurse utilized?
open-ended question (allow for wide ranges of responses)
a nurse who has been caring for a client for the past few days is preparing the patient for termination of nurse-client relationship, what activity would the nurse be carrying out?
reviewing health changes
Care provided following surgery, which phase in nurse-patient relationship?
working phase
