OB Chapter 12-13 practice questions

The highest degree of empowerment is:

power distribution

Therese is a charismatic person who is often able to get other employees to work late on special projects by being very friendly and fun to be around. She is exercising her ______ power. reward

referent

_______ power comes into play when one's personal characteristics and social relationships become the reason for compliance.

referent

Professor Jones asks Professor Brown to cover class for her while she is out of town presenting a paper at a conference. They are good friends and work together effectively on several committees. Professor Brown not only covers the class, but develops a special lecture and exercise for the students. Professor Jones is using her _______ power and Professor Brown is ________.

referent; committed

A person who is passive-aggressive in reaction to another's influence attempt is exhibiting:

resistance.

Which of the following statements about the effect of power is true?

Coercive power has a slightly negative effect.

In power distribution, the manager adopts the _____ style.

delegation

Which of the following is not a characteristic of an in-group exchange?

Economic exchange

You are a management consultant. During a training session you are conducting, a manager from XYZ Energy Corporation asks you to summarize the best research evidence on the impact of the five bases of power on job performance, job satisfaction, and turnover. Which of these would be a correct response

Expert and referent power had a generally positive impact.

Which of the following statements about impression management is false?

Impression management is generally damaging to careers.

Jim is the daytime supervisor for an automobile assembly line. He supervises 45 workers who perform routine jobs that require minimal training. Which of the following statements would indicate that Jim is following the path-goal model of leadership?

Jim likes to provide the guidance and support needed by employees and ties meaningful rewards to accomplishment of objectives.

Jim is the daytime supervisor for an automobile assembly line. He supervises 45 workers who perform routine jobs that require minimal training. Which of the following statements would indicate that Jim is following the transformational model of leadership?

Jim seeks to motivate employees to pursue organizational goals above their own self-interests.

Which of the following is not considered a contingency factor in House's path-goal theory?

Leader acceptance

In empowering employees, to lead for self-determination or choice, managers should:

delegate important tasks.

Which of the following is not one of the key leader behaviors that are part of transformational leadership?

Matching the behavior to the situation

Which of the following is not a characteristic of an out-group exchange?

Mutual liking

__________ power tend to produce compliance.

Negative legitimate, coercive, and reward

_________ power tend to produce commitment.

Positive legitimate, expert, and referent

____________ power tends to produce __________.

Reward, compliance

Which of the following is not a general category of leader behaviors?

Transactional

___________ focuses on clarifying employees' role and task requirements and providing followers with positive and negative rewards contingent on performance.

Transactional leadership

Alexa, a manager, explains to Harvey that if he is late to work one more time in the next six weeks he will be suspended without pay for a day. Alexa is exercising _______ power.

coercion

To derive effective solutions in short time spans with limited information, leaders primarily need:

cognitive abilities.

If the second party grudgingly agrees to the first party's proposal and needs a lot of prodding to satisfy the minimum requirements, the second party is said to be exhibiting:

compliance.

Alexis, a customer service supervisor at ABC Airlines, typically seeks the full participation of her team members when planning, making important decisions, and implementing changes. Which one of the nine generic influence tactics is she using?

consultation

In an out-group exchange, a leader is attempting to:

create more formality in expectations and rewards.

In an in-group exchange, a leader is attempting to:

create trust and mutual obligation.

Jeff has been a project assistant for XYZ Corporation for five years. Recently he was asked to train Harriet, a new employee. He suggests to her that she use an Excel worksheet to lay out the projects she is currently working on, and she complies. He is using _______ power.

expert

Leader behavior that organizes and defines what group members should be doing to maximize output is called:

initiating structure.

__________ is one form of motivation by which a manager can accomplish structural empowerment.

job design theory

The dimensions of situational control in Fiedler's model are:

leader-member relations, task structure, and position power.