OB Chapter 7 Quiz
Which of the following statements regarding organizational steps to managing employee stress is correct?
Employee assistance programs often address legal or financial problems of the employee.
The concept of flow refers to
A state of consciousness where a person is totally absorbed in an activity.
Which of the following is an example of anticipatory stress?
Anna's coworker Julie was just let go due to downsizing. Anna worries about whether she will get to keep her job.
Jesse is always tired and irritable. He never wants to do anything or has any energy. He is suffering from
Burnout
During the resistance phase of stress, the body begins to release _________ and draws on fat and sugar reserves to adjust to the demands of stress.
Cortisol
Which of these is NOT one of the three steps in Hans Selye's GAS model?
Drama
Both positive and negative emotions can be contagious, but the spillover from positive emotions lasts longer than negative ones. T/F
False
The General Adaptation Syndrome looks at how events on the job cause different kinds of people to feel different kinds of emotions. T/F
False
Which of the following statements is true regarding diet and stress?
Greasy foods make a person feel tired because digestion of the fats in such foods diverts blood from the brain.
Research on individual differences in the type of stress experienced by employees indicates that
Individuals with Type A personalities are more likely to experience negative organizational outcomes.
Mary is experiencing an ______________ stressor when her supervisor comes to work in a bad mood and yells at her.
Interpersonal
The "corporate athlete approach" to stress is
To train mind and body to perform at peak levels by using better nutrition, and positive action.
Which of the following is a technique used by firms to reduce the stress experienced by their employees?
Train managers to be more interpersonally sensitive.
According to one survey, over half of workers report job stress as an issue for them. T/F
True