ob final

begun in 1993 the global leadership and organizational behavior effectiveness research program is an ongoing cross cultural investigation of leadership and national culture. using data from 825 organizations in 62 countries, the globe team identified _____ dimensions on which national cultures differ a 5 b 9 c 15 d 20 e 50

nine

a role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit t or f

true

according to maslow, a need that is satiated no longer motivates t or f

true

an employee must disclose their disability to receive accomodations t or f

true

behavioral studies imply that people can be trained to be leaders t or f

true

boundary spanning can be effective across organizations, not just within organizations t or f

true

companies with transformational leaders often show greater agreement among top managers about the organizations goals t or f

true

flextime tends to reduce absenteeism and frequently improves worker productivity t or f

true

in the case of a work team, individual efforts result in levels of performance greater than the sum of those individual inputs t or f

true

motivation is defined as the processes that account for an individual's intensity, direction, and persistence of effort toward attaining a goal t or f

true

one of the most positive aspects of employee recognition programs is that they are good for the budget of the company? t or f

true

political behavior consists of activities that are not required as part of an individuals formal role but that influence, or attempt to influence, the distribution of advantages and disadvantages with an organization t or f

true

teams are an effective means for management to democratize organization and increase employee motivation t or f

true

the degree to which an employee believes it I meaningful to engage in work is partially determined by access to sufficient resources to work efficiently t or f

true

unlike power, leadership requires a significant degree of goal compatibility t or f

true

values tend to be stable and enduring t or f

true

work specialization decreases the time spent in changing from one task to another t or f

true

job enrichment increases the degree to which the worker controls the _____? a planning, execution, and evaluation of the work b planning, execution, and evaluation of company plans c horizontal integration of his or her tasks d evaluation of his or her tasks e feedback that a worker receives from his or her supervisor or peers

a planning, execution and evaluation of the work

the two major forms of diversity are ____ and ____ a surface level diversity, deep level diversity b surface level diversity, lateral level diversity c organizational level diversity, individual level diversity d lateral level diversity, deep level diversity e physical level diversity, intellectual level diversity

a surface level diversity and deep level diversity

what characteristics does management by objectives (mbo) emphasize? a tangible, verifiable, and measurable b achievable, controllable, and profitable c inspirational, verifiable, and creative d interesting, rewarding, and measurable e profitable, attainable, and gratifying

a tangible, verifiable, and measurable

leadership is best defined as a the ability to influence a group towards the achievement of a vision or set of goals b the process of drawing up formal plans and monitoring their implementation c the process of carrying out the vision and strategy provided by management d the process of coordinating and staffing the organization and handling day to day problems e the proper use of the influence gained exclusively as a result of ones organizational position

a the ability to influence a group towards the achievement of a vision or a set of goals

the traits of machiavellianism, narcissism, and psychopathy are often grouped under the title a the dark triad b the dark personality c type a personality d criminal minds e the other half

a the dark triad

the key to a successful bonus plan is that the reward needs to be a tied to recent performance b tied to a specific amount of deliverables c equal across everyone in the department d made very public e cumulative in nature

a tied to a recent performance

_____ leaders inspire followers to transcend their self interests for the good of the organization and can have an extraordinary effect on their followers a transformational b transactional c task oriented d laissez faire e transcendental

a transformational

mcclellands theory of needs concentrates on which three needs a achievement, growth, security b achievement, power, affiliation c self actualization, stability, affiliation d affiliation, control, and security e control, status, and affiliation

b achievement, power, and affiliation

______ power is based on the fear of negative results from failing to comply a legitimate b coercive c punitive d referent e abusive

b coercive

the basis by which jobs are grouped is called a formalization b departmentalization c chain of command d span of control e centralization

b departmentalization

according to research, which of the following factors is most likely to influence personality? a education b heredity c friends d moods e economic background

b heredity

which of the following is not likely to encourage group cohesiveness? a stimulating competition with other groups b increasing the size of the group c obtaining agreement upon the established goals d increasing the groups status and the perceived difficulty of attaining membership e physically isolating the group

b increasing the size of the group

what is the main strength of job rotation? a it eliminates management involvement b it increases motivation c it increases productivity d it decreases training costs e it decreases supervisor work load

b it increases motivation

by 2020, it is expected that 25 percent of the working population will be a asian b over 55 c black d female e under 30

b over 55

which of the following team type is likely to be assembled to improve/fix the efficiency of a companys production process a cross functional b problem solving c self managed d critical e task

b problem solving

intrinsic motivation contributes to the _____ of work; incentives contribute to the _____ of work a quality, quality b quality, quantity c quality, outcome d quantity, quality e quantity, quantity

b quality, quantity

which of the following is typically a characteristic of the mechanistic model of organization a low formalization b rigid departmentalization c decentralized management d wide spans of control e low specialization

b rigid departmentalization

according to maslows hierarchy of needs, which need is most dominant (must be satiated first)? a social belongingness b safety security c esteem d self actualization e recognition

b safety security

groups of approximately _____ members tend to be more effective for taking action a two b seven c eleven d sixteen e twenty one

b seven

the purpose of ob is to a better understand management b improve an organizations effectiveness c balance diversity d create boilerplates e replace human resources

b superior financial performance

there is a connection between companies which have ______ and the incorporation of ob principles a high turnover rates b specialized technical processes c superior financial performance d long lasting ceos e all of the above

c

____ teams are an effective way to allow people from diverse areas within an organization to exchange information, develop new ideas and solve problems, and coordinate complex projects a self managed b problem solving c cross functional d task e command

c cross functional

leadership focuses heavily on the ______ a importance of lateral and upward influence patterns b elimination of dependency in relationships c downward influence of a leader on his or her followers d ways to increase a leaders following e resolution of conflicts among followers

c downward influence of a leader on his or her followers

what can be an unintended result of goal setting? a employees might bond together b employees might become hyper competitive c employees might act in unethical manners d employees might improve their performance e all options could be unintentional results

c employees might act in unethical manners

according to research, which the big five personality traits is the most important in effective leaders? a conscientiousness b openness c extraversion d agreeableness e emotional stability

c extraversion

which one of the following characteristics is not true about groups? a group members are interdependent b groups have two or more members c groups are determined by the organization chart d groups interact e groups have particular objectives

c groups are determined by the organization chart

the phenomenon of _____ describes situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views a social loafing b groupshift c groupthink d group polarization e satisficing

c groupthink

which of the following is not one of the five factors included in the big five model a agreeableness b conscientiousness c intuitiveness d emotional stability e extraversion

c intuitiveness

which of the following statements is true regarding job rotation? a it decreases the flexibility with which an organization can adapt to a change b it decreases employee motivation c it decreases productivity d it decreases supervisory workload e it decreases the flexibility in scheduling

c it decreases productivity

which of the following types of organizational designs combines two forms of departmentalization: functional and product? a simple structure b bureaucracy c matrix structure d virtual structure e team structure

c matrix structure

many people take for granted the idea that human beings have a drive toward ___, so none of us may completely lack this motivation a money b fame c relationships d power e enlightenment

c relationships

contingency theories focus on the _____ that impact leadership success a leaders personal characteristics and qualities b leaders ability to inspire and transform followers c situational factors d values and ethics e aspects of the leaders behavior

c situational factors

which of the following terms indicates the tendency of individuals to spend less effort when working collectively? a groupthink b collective efficacy c social loafing d groupshift e clustering

c social loafing

until the late 1980s, business school curricula emphasized the _______ aspects of management. a ethical b people c technical d human e global

c technical

self managed teams typically consist of _____ employees a two to four b four to eight c ten to fifteen d twenty to thirty e forty to fifty

c ten to fifteen

increasingly, research on motivation focuses on approaches that link motivational concepts to changes in the way _____ is/are structures a organizational design b payment c work d benefits e organizational culture

c work

which of the following statements is true regarding a work team? a today, work teams are used less regularly in orgs than in years past b work teams are usually less flexible than traditional departments c work teams generate positive synergy through coordinated effort d work teams are generally less responsive to changing events than traditional departments e work teams impede employee participation in decision making

c work teams generate positive synergy through coordinated effort

which of the following questions can aid in determining if someone is engaged in politicking? a what would be the utility of politicking? b would politicking be worth the risk to the person c how are others being affected by the alleged politicking? d both a and b e both a and c

d both a and b

the key question of _____ is "do individuals from different areas need to regularly interact?" a departmentalization b span of control c formalization d boundary spanning e centralization

d boundary spanning

power is a function of a goal congruency b realization c inheritance d dependency e altruism

d dependency

which of the following statements is true regarding behavior in a group? a group norms do not press us towards conformity b a recent study suggest those working in a group were less likely to lie, cheat, and steal than individuals working alone c conformity to social norms is higher in individualistic cultures as compared to that in collectivist cultures d deviant workplace behavior is likely to flourish where its supported by group norms e the low status people in the group speak more often as compared to the high status people

d deviant workplace behavior is likely to flourish where its supported by group norms

______ can be defined as actions taken by representative of the opportunity that deny equal opportunity or unequal rewards for performance a mockery b exclusive practices c sexual harassment d discrimination e inclusive practices

d discrimination

which of the the following is not a key characteristic of a charismatic leader? a sensitivity to their followers needs b unconventional behavior c vision and articulation d focus on maintaining status quo e willingness to take risks

d focus on maintaining status quo

teams differ from groups because a teams have no limit on the number of members, while groups have restricted membership b member of teams work independently of each other, while those in groups show greater dependence on each other c members of teams work toward individual goals that may or may not be related, while groups have a common goal d members of teams have a specific task related purpose, while groups do not e teams have no fixed duration, while groups have a fixed duration

d members of teams have a specific task related purpose, while groups do not

role perception indicates _____ a others' belief regarding how you should act in a given situation b the skills required for performing the job c the social norms that are to be followed while performing the role d our view of how were supposed to act in a given situation e acceptable standards of behavior shared by non group members

d our view of how were supposed to act in a given situation

the two general groups of power are a informational and personal b formal and informal c informal and legitimate d personal and formal e direct and indirect

d personal and formal

which of the following is not one of the core job dimensions in the job characteristics model (jcm)? a task significance b feedback c autonomy d reward e skill variety

d reward

why are agreeable people usually less successful in their careers? a they aren't happy in their lives b they aren't liked by superiors c they dont make many friends d they dont negotiate well e they are prone to impulsive behavior

d they dont negotiate well

which of the following statements is true regarding a centralized organization a more flexible than decentralized b decision making is pushed down to managers c more responsive than decentralized d top managers are rarely involved in decision making e decision making is concentrated at a single point in the org

e decision making is concentrated

what are the three primary determinants of behavior in organizations? a profit structure, organizational complexity, and job satisfaction b individuals, profit structure, and job satisfaction c individuals, groups, and job satisfaction d groups, structure, and profit structure e individuals, groups, and structure

e individuals, groups, structure

which of the following is true of teams? a a team consists of two or more people who work independently, with distinct goals and strategies b members of teams work toward individual goals that may or may not be related, while groups have a common goal c members of teams work towards individual goals that may or may not be related, while groups have a common goal d the members of a team operate relatively independently of each other, and other members are not essential to their accomplishment of goals e interactions among members within teams are more personal and informal than interactions between people in groups

e interactions between people within teams are a lot more personal and informal than interactions between people in groups

which of the following is not one of the seven key elements of organizational structure a chain of command b departmentalization c work specialization d span of control e location of authority

e location of authority

leadership is especially important in _____ in which different teams coordinate their efforts to produce a desired outcome a technical teams b self managed reams c problem solving teams d management teams e multi system teams

e multi system teams

_______ is the sum total of ways in which an individual reacts to and interacts with others a talent b skill c knowledge d intelligence e personality

e personality

which of the following statements is not true regarding values? a they are partly determined by our genetically transmitted traits b they tend to be relatively stable and enduring c they have both content and intensity attributes d they carry an individuals ideas as to what is right, good, or desirable e there is no substantial variability in values across cultures

e there is no substantial variability in values across cultures

which theory of leadership differentiate leaders from non leaders by focusing on personal qualities and characteristics a fiedlers model b attributes theory c lmx theory d contingency theory e trait theory

e trait theory

all managers are leaders t or f

false

effective diversity management means working to eliminate diversity from organizational culture t or f

false

for creating good team players, an organizations reward system must be reworked to encourage competitive efforts rather than cooperative ones t or f

false

generally, agreeableness is associated with higher levels of career success t or f

false

high status members of groups are often given less freedom to deviate from norms than are other group members? t or f

false

if organizations rewarded individuals according to criteria such as seniority, creativity, and initiative rather that for performance, then expectancy theory might be much more valid t or f

false

job enlargement is also called cross-training t or f

false

job sharing expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work t or f

false

narrow spans of control increase the speed of decision making t or f

false

social identity theory deals with how people group together according to race or culture t or f

false

the concept of sexual harassment is consistent across cultures t or f

false

the greater amount of a resource one possesses, the more power they will have t or f

false

transactional and transformational leadership are opposing approaches to getting things done t or f

false

what psychology is to the group, sociology is to the individual

false, soc to group, psychology to individual

the myers briggs type indicator classifies people in all of the following categories except a extraverted/introverted b sensing/intrusive c perceiving/judging d independent/dependent e thinking/feeling

independent/dependent

the power that a college dean has been granted by the university over the faculty is referred to as _____ power a academic b positional c legitimate d referent e charismatic

legitimate

which one of the following is not one of the primary ways to group jobs a skill b customer c function d product e service

skill