OB Test 2: Chapter 7

A state of _____ exists when employees are physically, cognitively, and emotionally engaged in an activity or project.

Flow

The concept of ________ is defined as a state of being completely involved in an activity for its own sake

Flow

A person should _____ in order to develop hope.

Generate an important goal that is attainable yet challenging

Ghandi stated, "If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have had it at the beginning." What emotion does this represent?

Hope

_____ is the characteristic of PsyCap that consists of persevering toward goals.

Hope

Flourishing represents the extent to which our lives contain PERMA

Lives result in "goodness, growth, and resilience"

___________ is defined as belonging to and serving something that you believe is bigger than yourself.

Meaningfulness

Reyna is meeting with her supervisor to discuss a project. Someone knocks on the door and walks in, saying, "I have a quick question." The supervisor keeps looking at Reyna and puts her hand up to stop the person who interrupted them. This behavior reflects

Mindfulness

The _______ effect is the attraction of all living systems toward that which is life-giving and away from that which is life-depleting

Positivity

What is true about research on the relationship of virtuous leadership to organizational and individual employee performance?

Recent research in this area has shown a positive relationship between these variables.

People with high levels of positive psychological capital tend to display

Hope, efficacy, resilience, and optimism

When positive practices reduce the impact of negative events or stressors, a(n) _________ effect has occurred.

Buffering

_____ is the amount of perceived helpfulness derived from our relationships with others.

Social Support

Wendy is running the weekly staff meeting at Janus Services. Brad, a coworker, is unprepared for the meeting and doesn't have the correct information for his department. He is increasingly rude and impatient, annoying the other staff members. Brad is exhibiting a lack o

Temperance

Some companies now allow employees to use noise-canceling headphones at work, thinking that it prevents distractions. Others companies disagree, noting that concentration goes down. These companies want to encourage

Mindfulness

Chris just finished a calculus test. Afterward, he walked all the way across campus without being aware of anything or anyone he passed. Chris is being

Mindlessness

Pete and Dana are working on a project together. They disagree on how to present the key concept of equality. Dana complains that Pete is dismissing her "feminist" position without consideration. Pete claims that Dana considers him a chauvinist. Wyatt, their supervisor, knows that both Pete and Dana are committed employees who support equality. He sits both of them down to work through the issues. This reflects _____ justice.

Restorative

What are the three global values that are essential for promoting positive OB?

Restorative justice, compassion, and temperance

During a class lecture, Mike finds himself thinking about an argument he had last night with his girlfriend. Mike is displaying

Rumination

______ are abstract ideals that guide one's thinking and behavior across all situations.

Values

_______ represents what individuals and organizations aspire to be when they are at their very best

Virtuousness

Positive practices that escalate positive outcomes because of their associations with positive emotions and social capital are having a(n) __________ effect.

Amplifying

Strategies to increase positive experiences include all of the following except

Avoidance of the issue altogether

Michele is concerned with the victims of Hurricane Simon, which has devastated her home state of Florida. She starts a fund to help the victims of this disaster. Michele is displaying

Compassion

Louis is a member of the marketing team on the Superb Mattress account. Recently, he has emerged as a team leader. His supervisor, Michele, is letting Louis make the final decision as to which campaigns are presented to the client. This provides Louis with

Decision-Making Discretion

____ is the need to see one or more alternative paths to achieve a goal, even when faced with adversity.

Waypower

To have hope you need to have a goal and the determination to achieve it. This is called

Willpower

Rinaldo is working on a financial analysis of a potential acquisition. It has taken three days of concentrated effort. Jeff stops by to ask for advice. Rinaldo says he can't break his concentration just then. Rinaldo is

In the Zone

Steve has been doing his own taxes for years and recently ran into a problem. He has asked his friend Joanne, an accountant, to go through the financial details with him. Steve needs

Instrumental Support

Mary is happy to work in a company that fosters great relationships. In particular, Mary is impressed with the level of communication on the group and team level as well as throughout the organization. Overall, her company offers a(n)

Positive Climate

____ is one characteristic that describes an organization with positive OB.

Positive Deviance

Wanda sees a woman struggling with a small child and two bags of groceries. She stops and offers to carry the grocery bags to the woman's car. This is ______ behavior.

Prosocial