OBHR 3330

Which of the following are examples of job enlargement? (Select all that apply.)

switching roles within a work team taking on special assignments researching new ways to serve clients

When an employee takes on a position on a trial basis so the employee can decide if the position is suitable, it is known as a(n) ______.

temporary assignment

A barrier to advancement to higher-level jobs that adversely affects women and minorities is called ______.

the glass ceiling

True or false: An assessment center is usually located in a designated conference room in the organization's building.

False

The stage in the development process that pertains to employees setting short- and long-term objectives is called ______.

Goal setting

Akhbar just had his performance appraisal. His manager discussed potential new roles for Akhbar as well as the skills he would need to develop for those roles. Akhbar considered his skills and goals and where he could reasonably expect to add value to the company. Akhbar is in which step of the development planning process?

Reality check

Cardi makes a list of how she plans to achieve her career goals, both short- and long-term. She includes a list of classes she wants to take to improve her skills, plans to find a mentor, and ideas for gaining new job experience. Cardi is working on ______.

an action plan

Which of the following are the objectives of a performance appraisal system? (Select all that apply.)

develop action plans to improve performance identify the causes of discrepancies in performance provide a clear understanding of the differences between current performance and expected performance

Formal education, job experiences, and assessment of personality and abilities that help employees prepare for the future are all aspects of ______.

development

Which strategies can a company use to encourage employee transfers? (Select all that apply.)

identify a host at the new location who can help employees adjust to the new community and workplace provide information about the new job and new location involve employees in the move by sending them to preview the new location assist in selling and buying or renting a place to live

Which of the following are often disrupted as a result of a job transfer? (Select all that apply.)

employees' daily lives employees' work habits interpersonal relationships

Most employee development occurs through job ______.

experiences

Which of the following is the best example of a sabbatical?

Selima takes time off work to complete writing her book and do some traveling.

________ are most likely to be the cause of a glass ceiling in a company.

Stereotypes

Which of the following are approaches used to develop employees? (Select all that apply.)

interpersonal relationships job experiences assessment formal education

How often do most employees typically receive performance evaluations?

once a year

Which of the following are steps in the development planning process? (Select all that apply.)

reality check goal setting self-assessment

Which of the following statements is true about the functions of a coach?

Coaching involves helping employees find experts who can assist them with their concerns.

When an employee takes a leave of absence from the company to renew or develop skills, they take a(n) ______.

sabbatical

When an employee is given less responsibility and authority, he or she is making a ______.

downward move

Tuition reimbursement programs help improve which of the following? (Select all that apply.)

employee retention rates readiness for promotion job performance

In order to aid in employee development, employees are allowed direct experience working in different functional areas as part of a ______.

temporary cross-functional move

Lack of access to which of the following contributes to the presence of a "glass ceiling" in an organization? (Select all that apply.)

appropriate developmental job experiences developmental relationships, such as mentoring training programs

The process of collecting employee information and providing feedback to them about their behaviors and skills is known as ______.

assessment

Which of the following are purposes of an organization's performance management system? (Select all that apply.)

developmental strategic administrative

The process of adding challenges or new responsibilities to employees' current jobs is known as job ______,

enlargement

True or false: It is the employee's responsibility to identify opportunities and areas that need improvement as part of a self-assessment.

True

Which of the following positive opportunities do mentoring relationships provide to mentors? (Select all that apply.)

increasing their worth to the organization developing of interpersonal skills increasing their feelings of self-esteem

At assessment centers, evaluators assess which of the following? (Select all that apply.)

interpersonal skills administrative skills personality characteristics

Job performance management systems that bring out job performance that is in line with the strategies, goals, and culture of the organization is said to have ______.

strategic congruence

The process of identifying and tracking high-potential employees in an organization is referred to as _______.

succession planning

Which of the following statements about development activity is true?

All levels of employees can be involved in development.

In which of the following ways does job rotation help employees? (Select all that apply.)

It improves employees' skills. It gives them an overall appreciation of the company's goals. It increases their understanding of different company functions. It assists them in developing a network of contacts.

Which of the following concepts about success are characteristic of those who experience psychological success? (Select all that apply.)

It is controlled by the individual, not by the organization. It is self-determined, not directed by company actions.

Which of the following are among the psychological tests that are often employed as part of the self-assessment process? (Select all that apply.)

Self-Directed Search Strong Interest Inventory Meyer-Briggs Type Indicator

Josiah has been asked by his supervisor to complete a project using the latest technology just acquired from the company. Typically, Josiah collects and analyzes data. He usually works alone. This new project would be considered a

Stretch Assignment

When drafting an action plan, employees determine how they will ______.

Achieve their career goals

Development most often results from ______.

Preforming different types of work

Which of the following do employees often gain as a result of a sabbatical? (Select all that apply.)

time for personal reflection new skills new perspectives

The movement of an employee to a different job in a different area of the company is called a(n) ______.

transfer

The practice of paying for employees' college courses and degree programs is called ______.

tuition reimbursement

A performance appraisal process for managers that includes subordinates' evaluations is called ______ feedback.

upward

In the 360-degree feedback system, employees are evaluated by which of the following? (Select all that apply.)

the employees' bosses the employees themselves the employees' peers the employees' subordinates

Which of the following are forms of temporary assignments? (Select all that apply.)

voluntary assignments employee exchanges job tryouts

The Myers-Briggs Type Inventory is based on the personality theory of whom?

Carl Jung

Which of the following statements about the process of performance management is true?

Effective performance management is a process.

Which key features are part of an effective development system? (Select all that apply.)

Employees and managers are involved in developing the system. Evaluation of the system is ongoing and used to improve the system. The system is positioned as a response to a business need or strategy.

Which of the following statements about mentoring programs are true? (Select all that apply.)

Mentors should undergo appropriate training before entering a partnership. Mentors and protégés should be well-matched and have access to various means of communication.

Which of the following statements about development planning and career management systems is false?

Only managers participate in development of the system.

Unlike development, training's goal is to ______.

Prepare an employee for a current job

A career that is changing frequently due to changes in the person's interests, abilities, and values as well as changes in the work environment is called a ______ career.

Protean

Corrine wants her employees to learn all the jobs in her unit, so that if someone were to leave the company, the knowledge base is not lost. Corrine is practicing

job rotation.

Which of the following are some of the characteristics of successful mentoring programs? (Select all that apply.)

The length of the program is clearly specified. Mentors are chosen on the basis of their past record in developing employees. Mentor and protégé participation is voluntary

Companies rely on in-house education programs for which of the following reasons? (Select all that apply.)

They can encourage senior managers to get involved. They can be tied directly to business needs. They can be evaluated easily using company metrics.

Which of the following are among the reasons that mentoring programs are important? (Select all that apply.)

They provide opportunities for women and other minorities to gain skills. They develop employees into managers. They socialize new employees.

True or false: Employees are more willing to accept promotions than lateral moves.

True

To ensure that performance appraisals work, managers should ______.

be trained in frequent performance feedback

The acceptability of a performance measure is determined, in part, by the extent to which the employees ______.

believe the performance management system is fair

In which of the following ways does succession planning help organizations? (Select all that apply.)

by ensuring that top-level managerial talent is available by requiring senior management to review leadership talent in the company by providing a set of development experiences that managers must complete to be considered for top management positions

A manager or peer who works with an employee to provide motivation and feedback is known as a(n) ______.

coach

Employee development plans usually include which of the following? (Select all that apply.)

development activities to reach goals specific career goals descriptions of strengths and weaknesses

Which of the following traits do personality tests typically measure? (Select all that apply.)

extraversion adjustment conscientiousness

On-site programs, executive MBA programs, and university programs can all be aspects of companies' ______.

formal education programs

Which of the following kinds of career events do managers identify as making a difference in their managerial styles? (Select all that apply.)

getting along with supervisors fixing a failing operation dealing with situations where they did not have the required background

Which of the following benefits do mentoring programs offer protégés? (Select all that apply.)

greater influence within the organization higher rates of promotion psychosocial support from mentors

Assessment is used by organizations to do which of the following? (Select all that apply.)

identify employees with managerial potential pinpoint managers with potential to move into higher-level positions help employees understand their tendencies and needs

Which of the following is the first step in the process of developing a succession plan?

identifying the positions that are included in the plan

A(n) ______ exercise is a simulation of the administrative tasks associated with a manager's job. The participant must read various documents and decide how to respond.

in-basket

What exercises are commonly used in assessment centers? (Select all that apply.)

leaderless group discussions interviews role-plays in-baskets

The Myers-Briggs Type Inventory identifies individuals' preferences for which of the following? (Select all that apply.)

lifestyle decision making information gathering

Personality tests help determine whether employees have the characteristics to be successful in ______.

managerial or international positions

An experienced senior employee who helps develop a less experienced employee is called a(n) ______.

mentor

Karla has begun to work on a development planning system. She has planned activities that will focus on

motivating employees based on their developmental needs.

A typical 360-degree feedback system

places time demands on the raters to complete the evaluations.

Which of the following terms describes careers today?

protean careers

Which of the following can coaches accomplish by working with employees? (Select all that apply.)

provide resources, such as mentors and courses help employees learn for themselves provide one-on-one coaching (feedback)

Feeling pride and accomplishment that comes from achieving one's life goals is known as ______ success.

psychological

During the reality check stage of the employee development process, employees ______.

receive information about how the company evaluates their skills and knowledge

Vincenzo has been working as a project associate at a consulting firm for eight months since graduating from college. He was recently paired with Elena, a project director with 20 years of experience, to help her incorporate social media into community outreach strategies. Which of the following best describes Donte's new role?

reverse mentoring

The process of systematically moving a single employee from one job to another over the course of time is known as job ______.

rotation

When employees determine their career interests, values, and behavioral tendencies, they must consider their strengths and weaknesses in a process known as ______.

self-assessment

Which of the following steps in the career management process involves psychological tests such as the Myers-Briggs Type Indicator and the Strong Interest Inventory?

self-assessment

The distinction between training and development will become less pronounced as training becomes increasingly ______.

strategic