OBHR test 1

BeeHex is building 3-D food printers that can decorate cookies and cakes. This is an example of a robot that allows the creation of a high performance work system. robot that is providing a skill that is hard to find. "cobot" that works in collaboration with the pastry chef. "cobot" that is eliminating a pastry chef's job.

"cobot" that works in collaboration with the pastry chef.

Which of the following is true of emerging trends in the international market? Offshoring involves low-skilled manufacturing jobs with repeatable tasks. Globalization is limited to a particular sector of the economy. U.S. managers in overseas locations typically have the necessary cultural understanding to attract and retain talented employees. In most emerging markets, companies are now facing an excess of talented employees. Although companies may be attracted to offshoring because of potentially lower labor costs, reshoring is becoming more common.

Although companies may be attracted to offshoring because of potentially lower labor costs, reshoring is becoming more common.

________ is the degree to which work units are grouped based on functional similarity or similarity of Departmentalization Centralization Decentralization Cannibalization Job specification

Departmentalization

________ is concerned with examining the interface between individuals' physiological characteristics and the physical work environment. Centralization Cannibalization Taylorism Ergonomics Dejobbing

Ergonomics

Which of the following statements about HRM practices is true? According to research on HRM practices, it is more effective to focus on a few isolated practices than improve HRM practices as a whole. When effective HRM practices are implemented, it substantially reduces the autonomy of employees. HRM practices directly affect an employee's ability to satisfy customer needs. Firms with HRM practices prefer not to filter employees on how they value customer relations. HRM practices should be implemented independent of a company's strategic goals.

HRM practices directly affect an employee's ability to satisfy customer needs.

Which of the following is an advantage of using local newspapers for advertising? This medium allows an organization to target skill levels very well. It is a relatively inexpensive means of reaching many people within a specified geographic area who are currently looking for work. Classified ads are usually read by many people who are either over- or underqualified for the position. This is a better medium compared to others for luring people away from their current employers. Newspapers are better than specially targeted journals and periodicals at reaching a specific part of the overall labor market.

It is a relatively inexpensive means of reaching many people within a specified geographic area who are currently looking for work

Which of the following best describes centralization? It is the degree to which work units are grouped based on functional similarity. It is the degree to which decision-making authority is distributed throughout the lower levels of the organizational chart. It is the degree to which decision-making authority resides at the top of the organizational chart. It is the extent to which a job requires completing a "whole" piece of work from beginning to end. It is the extent to which a person receives clear information about performance effectiveness from supervisors.

It is the degree to which decision-making authority resides at the top of the organizational chart.

The ________ authorized the federal government to establish and enforce occupational safety and health standards for all places of employment engaging in interstate commerce. office of Federal Contract Compliance Programs (OFCCP) Occupational Safety and Health Act (OSHA) Fair Labor Standards Act (FLSA) Equal Employment Opportunity Commission (EEOC) Family and Medical Leave Act (FMLA)

Occupational Safety and Health Act (OSHA) (C)

________ places a special obligation on an employer to affirmatively do something to suit an individual's disability or religion. The Occupational Hazards Act The Employee Safety Act Disparate impact Quid pro quo harassment Reasonable accommodation

Reasonable accommodation

Which of the following is true of teams? Teams provide organizations with a limited set of skills to utilize. Team members share work when any member becomes overloaded. Rewards are focused on individual pay raises rather than team bonuses. There is a limit to the team's autonomy, improving its efficiency. The team removes the need for individual accountability.

Team members share work when any member becomes overloaded.

Which of the following statements is true about the role of HRM in strategy formulation? A firm's strategic management decision-making process takes place at its lower levels. The strategic planning group usually consists of subordinates and regional business heads. Five levels of integration exist between the strategic management function and the HRM function. The HRM function needs to be involved in each component of a firm's strategic management process. Administrative linkage is the highest level of integration between the HRM function and the strategic management function.

The HRM function needs to be involved in each component of a firm's strategic management process.

Which of the following is true about the branches of the federal government? The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities. The executive branch of the federal government passes the laws The legislative branch of the federal government consists of the federal courts and Supreme Court. The president cannot veto the laws that are passed with a majority in Congress. The judicial branch of the federal government can propose bills to Congress that, if passed, would become laws.

The legislative branch of the federal government consists of the House of Representatives and the Senate. These bodies develop laws that govern many HRM activities.

Which of the following is major legislation regulating equal employment opportunity in the United States and applies to organizations with 15 or more employees working 20 or more weeks a year that are involved in interstate commerce? the Equal Pay Act of 1963 the Civil Rights Acts of 1866 and 1871 the Fourteenth Amendment of the U.S. Constitution the Vocational Rehabilitation Act of 1973 Title VII of the Civil Rights Act of 1964

Title VII of the Civil Rights Act of 1964

________ alignment means that HR practices and processes are aimed at addressing the strategic needs of a business. Matrix Normative External Vertical Diagonal

Vertical

Tamara complains that her male colleagues often make sexist jokes and consider her a less competent worker just because she is a woman. This is an example of reverse discrimination. a hostile working environment. disparate impact. affirmative action. labor nondiscrimination.

a hostile working environment.

n the war for talent, some employers who try to entice one new employee from a competitor will often try to leverage that one person to try to entice even more people away. This practice of trying to recruit a whole team of people is referred to as a lead-the-market approach. countercyclical hiring. a liftout. a furlough. an enticement approach.

a liftout.

To eliminate discrimination in the workplace, many organizations have ________ programs to increase minority representation. reverse discrimination bona fide occupational qualification disparate impact affirmative action labor nondiscrimination

affirmative action

Job descriptions are part of the ________ function of an HR department. performance management compensation and benefits analysis and design of work personnel records recruitment and selection

analysis and design of work

A ________ is a story of how the firm will create value for customers and, more important, how it will do so profitably. SWOT analysis business model process proposition goal

business model (C)

Martha, an African American woman, and Sophie, a Caucasian woman, both graduated from the same school, cum laude, with an MBA. Saunders, Inc. interviewed both candidates and selected Sophie because she would "fit in better." It sounds as if Martha was a victim of taste-based discrimination. reasonable accommodation. disparate impact. disparate treatment. quid pro quo harassment

disparate treatment.

The planned elimination of large numbers of personnel designed to enhance organizational effectiveness is called demotion. deployment. downsizing. outsourcing. attrition.

downsizing

Which of the following has been the most widespread means of reducing a labor surplus? merger outsourcing downsizing business acquisitions voluntary resignation

downsizing

Georgio used to work for Talenco Inc., a company that manufactures air conditioners. He was terminated and wanted to appeal the decision., Talenco has adopted a ________, and therefore, Georgio can appeal the company's decision to terminate him. due process policy direct application quota practice of promoting from within workforce utilization review voluntary retirement scheme

due process policy

Intended strategies are the result of the rational decision-making process used by top managers. Emergent strategies: focus on predetermined goals. are created by top consulting firms. come from corporate stakeholders. evolve from the grassroots of the organization. are used solely to allocate resources.

evolve from the grassroots of the organization.

The ________ branch consists of the president of the United States and the many regulatory agencies the president oversees. judicial legislative executive regulatory civil

executive

An HR dashboard of a company does not include productivity metrics. relies on secondary data from external sources. cannot be accessed by employees. impedes evidence-based decision making. helps conduct workforce analytics.

helps conduct workforce analytics.

A company whose employees have low engagement is likely to have ________ compared to a company with high employee engagement. higher retention higher empowerment better customer service higher productivity higher turnover

higher turnover

During the strategy ________ phase of the strategic management process, the company follows through on the chosen strategy. formulation development implementation evaluation analysis

implementation (C)

Concerns about the level of service customers receive from overseas operations are likely to increase outsourcing of jobs to developing countries. increase the company's public image. discourage employing U.S. citizens for the job. result in a cost advantage of shifting the job offshore. increase reshoring of jobs back to the United States.

increase reshoring of jobs back to the United States.

When considering a balanced scorecard that depicts a company from a(n) ________ perspective, the examples of critical business indicators include improving operating efficiency, launching new products, continuous improvement, and empowering the workforce. training and development internal financial customer innovation and learning

innovation and learning

In which of the following integration levels is a company's HRM functions built right into the strategy formulation and implementation processes? administrative linkage one-way linkage two-way linkage three-way linkage integrative linkage

integrative linkage(C)

The new focus on strategic HRM has tended to be primarily on ________ strategies that are the result of the rational decision-making processes used by top managers. intended emergent generic nondirectional enhancement

intended

KRJ Corporation competes within the publishing industry by focusing on market development, product development, innovation and joint ventures. This is an example of a(n) ________ strategy. divestment internal growth external growth concentration liquidation

internal growth (C)

Which of the following disadvantages is an organization with a functional structure most likely to face? self-cannibalization redundancy caused by too many specialists lack of coordination across divisions standalone decisions that are out of line with the organization's larger goals lack of sensitivity toward subtle differences in products or clients

lack of sensitivity toward subtle differences in products or clients

Divisional structures are characterized by a lack of departmentalization. functional departmentalization. low levels of centralization. low levels of self-sufficiency. a lack of decision-making autonomy.

low levels of centralization.

Ensuring that HRM practices comply with federal, state, and local laws is part of managing the human resource environment. acquiring and preparing human resources. compensating human resources. assessing human resources. developing human resources.

managing the human resource environment.

In a _________ case, the defendant acknowledges that some discriminatory motive existed but argues that the same hiring decision would have been reached even without the discriminatory motive. disparate treatment bona fide occupational qualification affirmative action initiative disparate impact mixed-motive

mixed-motive

Decision-making autonomy, task significance, and interdependence characterize the ________ approach to job design. motivational perceptual mechanistic elementary biological

motivational

Which of the following options will help a company avoid an expected labor shortage? outsourcing pay reductions retraining transfers work sharing

outsourcing

Elyseris Co., after forecasting their human resource requirements, has determined that there will be a labor shortage in the future. Which of the following options can Elyseris Co. use to avoid the expected labor shortage? work sharing early retirement overtime pay reductions retraining

overtime

Providing a written justification for why an employee who has performed ineffectively should be disciplined is a part of work redesign. performance appraisal. selection. training. job evaluation.

performance appraisal.

Based on its historic trends of demand for labor, a company determines the supply and demand of its human resources to predict areas of the organization that will experience shortages or surpluses. Which of the following methods of forecasting is being used here? traditional judgmental referral statistical extrapolative

statistical

If we consider HR as a business, it will have three product lines—administrative services and transactions, business partner services and intangible asset management corporate leader strategic partner role organizational design center financial loss leader

strategic partner role

Which of the following acts prohibits discrimination based on disability in all employment practices such as job application procedures, hiring, firing, promotions, compensation, and training—in addition to other employment activities such as advertising, recruitment, tenure, layoff, leave, and fringe benefits. the Americans with Disabilities Act of 1990 the Civil Rights Acts of 1866 and 1871 the Title VII of the Civil Rights Act of 1964 the Rehabilitation Act of 1973 the Civil Rights Act of 1991

the Americans with Disabilities Act of 1990

Booksellers, Inc., an online book retailer, has been the market leader for the last three years. However, a new firm, Texties.com, recently set up its own online store and is eating into Booksellers' market share. In the context of strategic factors, Texties.com represents a(n) opportunity. threat. weakness. strength. capital scarcity.

threat

GreenWorks, a company that produces eco-friendly cleaning solvents, recently introduced a new line of floor cleaners. The company wants all of its employees to be familiar with the features of the new product line as well as its restrictions. Which of the following HRM practices will help GreenWorks' employees acquire the knowledge and skills needed to make their eco-friendly cleaning products a success? job analysis and design recruitment and selection labor and employee relations performance management training and development

training and development(C)

Viseth has been asked to track the number of employees that have left Onyx Inc. over the last 4 years, as well as those who have been promoted at the company. She will use which matrix? workforce transformational task role job evaluation transitional

transitional

The Position Analysis Questionnaire (PAQ) contains 194 items that represent ________, work conditions, and job characteristics.

work behaviors

The process of analyzing the tasks necessary for the production of a product describes job analysis. job description. organization structure. workflow design. performance evaluation.

workflow design.