Odoo v.17 Certification
What option in Odoo can help a user better protect their account?
2FA (Two-Factor Authentication)
According to the screenshot below (assuming the attributes 'Legs ' and 'Color ' always generate variants), how many variants will be generated?
6
In the image below, what will be the deadline for the next activity called 'Reminder' if you mark the 'Call' activity as done today?
7 days from today
What visual component appears on a Participations page when a survey has been successfully passed?
A blue 'Completed' banner at the top of the page
What is the difference between a message/discussion and a log note in the chatter?
A message/discussion is sent to the customer and notifies all the followers, whereas a log note is only seen in the chatter by internal users or via @ mentions
If you wanted to show your customers additional products they may be interested in upon checkout, which feature would you use?
Accessory products
When looking at a company's contact record, the Opportunities smart button will show:
All of the opportunities related to the company and the company's contacts related to those opportunities
Are building blocks shared across all themes or specific to each one?
All themes share the same building blocks and features
Which Odoo feature lets you show a similar product to a customer browsing a product page?
Alternative products
What other option is there in Odoo to display a color variant of a product?
An image of the product can be displayed instead of a color
What reporting tool is available in the 'Settings' of my website to track traffic?
Both
If you've added the 'Newsletter popup' on your website and wish to edit it, how can you find it?
By clicking on 'Newsletter Popup' in the 'Invisible Elements' section at the bottom of the toolbar (in 'Edit' mode)
From the main Surveys dashboard (in Kanban view), how can activities be scheduled for various surveys?
By clicking the 'Clock' icon to the far-right of the survey, clicking 'Schedule an Activity,' and filling out the 'Schedule Activity' pop-up window
By default, when are followers notified in a record?
By default, followers are notified for messages/discussions and @ mentions
How can you allow customers to order online and then pay in person at your store(s)?
By enabling the 'On-Site Payments & Picking' feature, creating a picking site, and enabling the 'Pay in Store' payment provider
How can you add the 'customizable cookie bar' for your website visitors?
By enabling the feature in the website settings
How can a survey conclude with a custom message for participants?
By entering a custom message in the 'End Message' tab of the survey form
What keyboard shortcut should be pressed to reveal the command pallet in Odoo?
CTRL-K (Windows/Linux) or ⌘ Command-K (macOS)
The expected revenue on an opportunity:
Can be set (or modified) manually at any time
Even though Odoo saves changes to records automatically, how do you manually save progress or revert changes made on a contact record?
Click on the "Cloud" icon to the right of the breadcrumbs or use the ALT + S (or Control+S on macOS) shortcut. To revert a change, click the circle-arrow icon or use the ALT+J (or Control+J on macOS) shortcut.
How do you add a Property field to an opportunity form?
Click the gear icon on the opportunity form, select 'Add Properties,' and proceed to customize to fit your needs
A meeting activity type is used to:
Create a meeting in the user's calendar
The probability of winning an opportunity is computed based on:
Data collected from your own database
On what support can you decide to hide certain content blocks when editing your website?
Desktop and mobile
Deleting an opportunity is the same as marking it as 'Lost.'
FALSE
In Knowledge, a record can either be a folder or an article, never both.
FALSE
On average, a lead is more likely to be won over an opportunity.
FALSE
Reporting is accessible:
For all CRM users
From which screen can you put a 'Sale Ribbon' on a product?
From the /shop page in edit mode, after you click on a product
How do you archive a company in Odoo?
Go to General Settings > Manage Companies > Select the company line (list view) > Action >Archive
What needs to be done to reset a broken email template back to the original template?
Go to General Settings, click 'Review All Templates, open the email template form, and click on 'Reset Template'
All products with attribute 'A ' are automatically priced $100 higher than products with attribute 'B '. How can you automate this price difference?
In 'Sales Price' on product variants
What social media wall can be displayed on your website?
In the image below, which field would you correct?
Invoicing Policy - it's a fixed service
What does the 'Optimize SEO' tab allow?
It generates a title and description of the page for search engine results
What is the purpose of this icon?
It shows you an overview of your assigned activities
What does the small icon on the right side of the field below mean?
It's a translatable field that we can change the value of, according to the set language
How would you explain this search?
It's an "AND" condition search
In a multi-company environment, how do you define whether a customer record is visible for all companies?
Leave the 'Company' field empty on the contact (Sales & Purchase Tab)
What color themes or modes are available to toggle between by default in Odoo?
Light and Dark Modes
Can a user with only 'Access Rights' set for their Administration permissions install new applications or modules?
No, a user with 'Administration: Access Rights' permissions cannot install an application(s) or a module(s) in Odoo, but they can send a request to activate the app/module to users that have the 'Administration: Settings' permissions
Is it possible to hide a building block for a specific language?
No, it's not possible to hide a block by language but only by country
Which of the following app(s) can perform without internet connectivity on an out-of-box Saas database?
POS App
In the 'Options' tab of a survey form, what are the 'Display Progress as' options?
Percentage left' and 'Number'
The forecast report allows you to:
Quickly view all your opportunities organized by expected closing date
What is a 'Matrix' question?
Rows of questions that participants answer by selecting an option from a column
You are running a pizzeria with orders made on your website. You have a basic 'pizza' product with a variant for each topping (base product + parmiggiano variant, etc.). You want to avoid creating a variant or every possible combination; what is the most effective way to allow customers to select whatever combination they want?
Select 'Multi-Checkbox' as 'Display Type' in the attributes menu of the product variants form
Which of the following is NOT a way to create a lead from your website?
Set the action on the 'Shop' form on a website to 'Create an Opportunity'
Which of the following views doesn't allow you to produce a multi-level group?
The Kanban view
Which of the following is NOT available in Odoo Surveys?
The ability to link a sales order to a survey
The 'Closed Date' indicates:
The date the opportunity was won or lost
What does the great than '>' icon in the upper left corner do when clicked from the dashboard of the database? (with the exception of immediately after login)
The greater than icon '>' will take the user immediately back to the previous page (view) in Odoo that the user was working in
A user with the access rights 'User: Own Documents Only' can only work with:
The leads that are either assigned (or unassigned) to them
What does the probability field on an opportunity indicate?
The probability of closing a deal with this prospect
What is the solid round icon in the top right and it's functionality?
The solid round icon is a button that starts a timer to keep track of hours worked for the day and links to the Attendances app. Location and IP addresses are recorded
What happens if' Randomized per section' is chosen as the 'Question Selection' option?
The survey will only display a randomly chosen question from each section of the survey. Users can configure the number of random questions per section of the survey. This mode is ignored for Live Session surveys
What needs to be done prior to using a WhatsApp template?
The template needs to be approved by Meta, WhatsApp's parent company
If my customer has an 'Invoice Address' and 'Main Address' defined on its profile, which address will be automatically selected when they checkout?
They are prompted to choose an address
Which of the following is true about Recurring Revenues?
They can be activated on each individual opportunity
What does this icon mean/do in the upper right hand corner of the screen?
This is the debug menu, accessible when in developer mode, and is often used to access information about records, used to run tests, and debugging. One can also become a superuser, and start/disable tours using this menu
What are the two types of contacts in Odoo?
What are the two types of contacts in Odoo?
The colors of the shapes are dynamic. If you change the presets, will the shapes adapt?
Yes
The colors of the shapes are dynamic.if you change the presets, will the shapes adapt?
Yes
Can Live Session participants get a bonus for answering questions quickly?
Yes, activate 'Reward Quick Answers' in the Live Session section of the 'Options' tab on the survey form
Can you edit how variant selection will be displayed on a website product page?
Yes, by changing the attribute display type in the customize tab in the frontend
Can you manually link an existing sales order to an existing opportunity?
Yes, under the 'Other Info' tab on the sales order
For the 'Search Bar' building block, can you customize what the visitor will be searching for?
Yes, you can choose between products, web pages, blogs, events, jobs, forums, and courses (if the related modules are installed)
You've customized a building block. Can you re-use it?
Yes, you can save it and re-use it anywhere on your website
You're a wholesaler whose product price changes according to your customer AND the quantity. How can you prevent people from buying published products on your eCommerce and make sure they contact you each time a new customer wants to buy some products from you? Of course, you don't want to have multiple 'public ' pricelists to handle.
You can do so using the 'Extra Step During Payment' feature. With it, customers will have to give their contact details, and they can be contacted later for further discussion
Why are you able to sort by some fields and not others?
You can only sort fields stored in the database
How can you customize your website on mobile?
You cannot edit the mobile version
Opportunities will appear in the 'Activities' view if:
You have scheduled activities for those opportunities
Is it possible to set a custom internal reference for each product variant?
yes
