om basics chapter 10

In make-to-order situations, on-time delivery is measured as: Select one: a. The percentage of orders delivered completely on or before the date requested by the customer. b. The percentage of orders filled complete immediately from stock. c. The percentage of orders filled completely immediately from stock. d. The number of orders delivered complete or incomplete on the date requested by the customer.

a

Question text Select ALL of the following statements that are considered to be outsourcing best practices. Select one or more: a. Watch out for the death spiral with unallocated overhead. b. Never outsource your core competence. c. Outsource your core competence with great care. d. Do not allow safety stock to increase even when leadtimes get longer.

a,b,

Select ALL of the following benefits of reducing actual replenishment lead times: Select one or more: a. Reduce the safety stock inventory needed. b. Find defects earlier. c. Better react to changes in demand. . d. Improve service levels.

a,b,c,d

Select ALL of the following business disciplines that are normally considered to be part of supply chain management: Select one or more: a. Transportation. b. Logistics. c. Operations. d. Purchasing.

a,b,c,d

Select ALL of the following statements that are true about a supplier scorecard. Select one or more: a. Help suppliers get better over time. b. Usually includes quality and delivery as the main performance metrics. c. Can be used for the supplier to give feedback to the customer. d. Should focus primarily on cost.

a,b,d

Question text Select ALL of the following that are major problems with outsourcing a product that you are now making. Select one or more: a. Spreading about the same overhead over fewer units. b. Dealing with multiple time zones. c. Deskilling your firm. d. Lowering your customization flexibility.

a,c

Select ALL of the following statements that are considered to be outsourcing best practices. Select one or more: a. Watch out for the death spiral with unallocated overhead. b. Do not allow safety stock to increase even when leadtimes get longer. c. Never outsource your core competence. d. Outsource your core competence with great care.

a,c

Cross-docking can be described as: Select one: a. Storing inventory close to the dock in a warehouse. b. Moving inventory from incoming trucks to outgoing trucks without storage. c. Efficient use of multiple cross-docks in a warehouse. d. Truckers leaving a trailer at a dock and picking up another trailer.

b

Select ALL of the following that are good solutions to the supply chain bullwhip problem. Select one or more: a. Firms in the supply chain should stop doing business with firms that do not have a level demand. b. Firms in the supply chain should share information. c. Firms in the supply chain should reduce cycle times. d. Firms in the supply chain should use more sophisticated mathematical forecasting models.

b,c

Select ALL of the statements below that are true about outsourcing to a supplier firm in another country. Select one or more: a. The total number of employees in the firm in the home country will decrease. b. Pipeline, cycle, and safety stock inventories will all increase. c. The risk of losing intellectual property will increase. d. Quality will get worse.

b,c

Select ALL of the following reasons for a North American manufacturing firm to NOT outsource to China. Select one or more: a. The labor cost in China will soon be as high as that in other parts of the developing world. b. You will have more risk such as currency risk, asset risk, and intellectual property risk. c. Most of your overhead will not go away, unless you close your North American facilities. d. Your replenishment leadtimes will be much longer, which will likely reduce service levels and/or increase finished goods inventory.

b,c,d

Question text The flow of materials from upstream to a firm is referred to as: Select one: a. Supply chain. b. Distribution channel. c. Physical supply. d. Physical distribution.

c

Remove flag Question text Which ONE of the following is the best description of a third party logistics supplier? Select one: a. A firm that manages the logistics and supply chain activities of multiple service providers to deliver a comprehensive supply chain services to its customers. b. A firm that buys products from its suppliers, does the inventory and logistics, and then ships them to its customers. c. A firm that provides logistics and distribution services to its customers but does not take title to the product. d. A firm that buys and sells products in the process of providing logistics and distribution services to its customers.

c

Which ONE of the following statements best describes a reverse auction? Select one: a. An auction in which the seller offers goods and services for sale to the highest bidder. b. An auction in which a buyer offers to buy a particular product from a particular seller. c. An auction in which a buyer requests quotations from suppliers for goods or services. d. An auction in which the seller offers goods and services for sale to the first bidder.

c

Volume flexibility refers to: Select one: a. The ability to quickly and efficiently bring new products to market. b. The ability to efficiently provide a wider range of "Respond to Order" products. c. The ability to efficiently handle a wide variety of products in one facility. d. The ability to efficiently increase or decrease the production rate.

d

Which ONE of the following is best way to deal with functional silos in an organization? Select one: a. Treat each department as a profit and loss center. b. Have fewer silos. c. Treat each department as an investment center. d. Use cross-functional teams.

d

Which ONE of the following is the main reason that making products in a different country far from where they are sold is inconsistent with lean? Select one: a. Reduces the number employees. b. Makes it hard to implement ERP systems. c. Makes quality management more difficult. d. Requires much higher inventory.

d