Operations Management Chapter 1

What is credited with gains in industrial productivity, increased standards of living, and affordable products? a. Personal computers b. The internet c. Mass transportation d. Assembly lines e. Multi-level marketing

d. Assembly lines

Which of the following is not a type of operations? a. Goods production b. Storage/transportation c. Entertainment d. Communication e. All the above involve operations

e. All the above involve operations

Production systems with customized outputs typically have relatively: a. High volumes of output b. Low unit costs c. High amount of specialized equipment d. Fast work movement e. Skilled workers

e. Skilled workers

True or False: Operations managers, who usually use quantitative approaches, are not really concerned with ethical decision-making

False

True or False: Companies that use technology to provide services or produce goods are more likely to reduce costs and improve productivity and competitiveness

True

True or False: The optimal solutions produced by quantitative techniques should always be evaluated in terms of the larger framework

True

Manufacturing work sent to other countries is called: a. Downsized b. Outsourced c. Internationalization d. Vertical integration e. Entrepreneurial ship

b. Outsourced

Farming is an example of: a. An obsolete activity b. A virtual organization c. Non-manufactured goods d. A growth industry e. Customized manufacturing

c. Non-manufactured goods

Dealing with the fact that certain aspects of any management situation are more important than other is called: a. Analysis of tradeoffs b. Sensitivity analysis c. Recognition of priorities d. Analysis of variance e. Decision table analysis

c. Recognition of priorities