ORG B test 1
Be familiar with the three types of teamwork processes
transitional, action, and interpersonal processes
Resource based view of OB
what makes resources valuable, includes the knowledge, ability, and wisdom of the workforce and the image, culture, and goodwill of the organization
Be able to define boundary spanning and the types of activities typically associated with it.
when leaders can work with a great variety of people from differing positions, backgrounds, and locations. Ambassador activities refer to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team.Task coordinator activities involve communications that are intended to coordinate task-related issues with people or groups in other functional areas.Scout activities refer to things team members do to obtain information about technology, competitors, or the broader marketplace
Be familiar with the nature vs nurture debate that determines variation in personality
whether introversion or extraversion is based on your parents or other factors. Ex. twins separated at birth for 30 years both have tension headaches, smoke Salem cigarettes, drive the same type of car, etc.
Be familiar with different types of teams
work teams, management teams, parallel teams, project teams, action teams
Define narcissism
Preoccupied with self-admiration and gaining the admiration of others
Understand the difference between the types of tasks related to team member ability
disjunctive tasks, conjunctive tasks, additive tasks
4 methods of Knowing
experience, intuition, authority, science
Be able to define groupthink
happens in highly cohesive teams when members may try to maintain harmony by striving toward consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints and perspectives
Know Hofstede's 5 dimensions
individualism vs collectivism, power distance, uncertainty avoidance, masculine vs feminine, short term vs long term oriented
Be familiar with Conscientiousness and its relationship with Job performance and Org commitment
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Be familiar with issues related to team formation and development
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Be familiar with why integrity tests may be useful for employment purposes
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Distinguish between surface-level and deep-level diversity
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Know the relationship between cognitive ability and job performance and org commitment and understand the significance of this relationship.
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Know the relationship between task interdependence and team performance and team commitment
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Know the relationship between teamwork processes and team performance and team commitment
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Understand how "big" a correlation between 2 variables might be
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Define Theory
A collection of assertions (both verbal and symbolic) that specify how and why variables are related, as well as the conditions in which they should (and should not) be related
Define teams
A team consists of two or more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose.
Define cognitive ability
Capabilities related to the acquisition and application of knowledge in problem solving
Define emotional intelligence
Capabilities related to the management and use of emotions when interacting with others
Understand the difference between production blocking and social loafing
Coordination loss• Production blockingMotivational loss• Social loafing
Define core self-evaluations
Core self-evaluations (CSE) stresses the importance of self-concept. How someone views themselves & their environment.
Be familiar with the pros and cons associated with brainstorming activities and methods to improve that technique
DO: have sharp focus, playful rules, number the ideas, build and jump, stretch your brain. DON'T: boss speaks first, give everyone a turn, do it off-site, limit silly stuff.
Understand the 3 key issues teams face related to decision making
Decision informity reflects whether members possess adequate information about their own task responsibilities.Staff validity refers to the degree to which members make good recommendations to the leader.Hierarchical sensitivity reflects the degree to which the leader effectively weighs the recommendations of the members.
Define Machiavellianism
Display a willingness and ability to manipulate situations and others while acting without regard to ethical norms and skillfully exercising strategies to exploit circumstances and people for their personal benefit.
Define the Big Five
Five crucial dimensions of personality determined through factor analyses of trait terms: extroversion, neuroticism, agreeableness, conscientiousness, and openness to experience (OCEAN)
Understand what general mental ability impacts from a lifestyle perspective
General cognitive ability (g) is often associated with better health and being economically better off...and as a result feeling happier and more satisfied with life.
Distinguish between goal and outcome interdependence
Goal interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result. Outcome interdependence exists when team members share in the rewards that the team earns.
Understand the three interpersonal processes in particular
Motivating and confidence building refers to things team members do or say that affect the degree to which members are motivated to work hard on the task.Affect management involves activities that foster a sense of emotional balance and unity.Conflict management involves activities that the team uses to manage conflicts that arise in the course of its work.• Relationship conflict• Task conflict
Be familiar with the Wonderlic
One of the most widely used measures of cognitive ability is the Wonderlic Personnel Test• 50 questions in 12 minutes• A score of 20 is equivalent to an IQ of 100, which is average• A score of 10 indicates literacy
Define psychopathy
People with this trait have a reduced capacity for relationship building, empathy, guilt, or loyalty to anyone beyond themselves
Distinguish between process gain and process loss
Process gain is getting more from the team than you would expect according to the capabilities of its individual members.Process loss is getting less from the team than you would expect based on the capabilities of its individual members.
Define proactive personality
Refers to individuals who are anticipatory, change-oriented and engage in self-initiated behavior in situations. Involves acting in advance of a future situation rather than just reacting—taking control and making things happen rather than just adjusting or reacting.
Define team processes
Reflects the different types of activities and interactions that occur within teams and contribute to their ultimate end goals
Define Locus of Control
Reflects the distinction between believing that events are driven by luck, chance, or fate, versus people's own behaviors
Understand the 4 aspects of EI
Self-awareness—the appraisal and expression of emotions in oneself (e.g., understanding when you are feeling)• Other-awareness—the appraisal and recognition of emotion in others (e.g., recognizing when others feel)• Emotion regulation—being able to recover quickly from emotional experiences (e.g., road rage)• Use of emotion—degree to which can harness emotions and employ them to improve their chances of being successful in what they're seeking to do (e.g., getting psyched up to lift)
Understand what cultural values represent
Shared beliefs about desirable end states or modes of conduct in a given cultureCultural values provide societies with their own distinctive personalities.
Know the 5 aspects of physical ability
Strength—static, explosive, & dynamic• Stamina—engage in prolonged activity• Flexibility and coordination• Psychomotor—manipulate & control objects• Sensory—enhanced use of senses
Distinguish between the types of conflict and understand the conditions that may lead to reduced team effectiveness when task conflict occurs
Task conflict results in reduced team effectiveness unless:1. Members trust each other & do not fear reprisal2. They use effective conflict management practices3. Can benefit teams who are emotionally stable and open to new experience4. Most members of unaware of its occurrenceEffective conflict occurs when the team stays focused on the goals of the team and openly exchange information.
Define team interdependence
Task interdependence refers to the degree to which team members interact with and rely on other team members for the information, materials, and resources needed to accomplish work for the team.
Define self-monitoring
The ability to respond to external social situations. High self-monitors (HSM) find far easier to adapt to social situations, whereas low self-monitors (LSM) are less likely to change their behaviors.
Define ability
The relatively stable capabilities people have to perform a particular range of different, but related, activities
Be able to define personality
The structures and propensities inside a person that explain his or her characteristic patterns of thought, emotion, and behavior
Understand the 5 aspects of cognitive ability
Verbal• Quantitative• Reasoning• Spatial• Perceptual
Understand issues related to virtual teams
Virtual teams are teams in which the members are geographically dispersed, and interdependent activity occurs through electronic communications—primarily e-mail, instant messaging, and Web conferencing.
Be familiar with the different types of network structures that exist within teams that impacts communication processes
all channel, circle, Y, and wheel
The Rule of 1/8
at best 12% of organizations will actually do what is required to build profits by putting people first or 1/2x1/2=1/8
Know the four team states that impact team processes
cohesion, potency, mental models, and transitive memory
Understand the 4 types of interdependence
comprehensive, reciprocal, sequential, pooled
3 things to "prove" causation
correlation, temporal precedence, elimination of alternative explanations
Scientific Method
method of procedure; theory, hypothesis, data, verification
Be familiar with the 3 types of roles involved with teams
team task roles, team building roles, individualistic role
Understand what Meta-analysis is used for
the correlations from multiple studies get averaged and then meta-analyses can then form the foundation for evidence-based management