Org Comm #2

Theories about how the organization functions based upon interviews, archival analysis, and observation are considered as _______ research.

Primary... ?

Paige Edley's study of discourse at a woman-owned business found that

Although everyone in the organization talked the talk, the owner of the business could not walk that talk. 9-5

Schein's model might best be illustrated as a (n)

Behaviors and artifacts, values, assumptions (onion model)

Performance appraisal systems often involve goal-setting, the monitoring of performance, and the subsequent adjustment of goals and job-related activity. This is an example of:

Cybernetic..?

Which of following aspects of systems is not emphasized in a cybernetic systems approach?

Deals with the process through which physical, natural, and organizational systems are steered toward reaching system goals.

Three people were fired at ABC Corporation. Eugene was fired because he was incompetent. Rita was fired because she was unethical. Kayla was fired because of economic conditions. This illustrates the systems property of:

Equifinality

The second level of Schein's model includes

Individual and group values; preferences or what "ought" to happen

When something affects one of the components in the system, the other components will also be affected.

Interdependency

A researcher looking at organizational culture might consider architecture, furniture, technology, dress and art. This researcher would be considering

artifacts

The military personnel on a submarine are totally self-contained and have no contact with others when they are at sea. This is an example of

closed system?

concept that the organization is changing at all times is a characteristic of

balance?

Jamal is an active member of the marketing department who coordinates activities with the advertising department. Jamal is:

bridge

The cultural tale that is a narrative with the expressed goal of uncovering the deep power structure implicit in organizational functioning is

critical tale

_____________ are usually described as being interactional, contextual, episodic and improvisational.

cultural performances

In the systems approach, _____ is important as some of the outputs are sent back into the organization as new inputs.

feedback processes

Emotion, empathy, intuition, connectedness, and cooperation within an organization are concepts studied by ______ researchers

feminist

Bernard is attending his first faculty meeting. He asks his colleagues what he should say at thesis meetings. His coworkers tell him there is nothing in particular that he say or do. He should "go with the flow." What aspect of cultural performance does this represent?

improvisational

Herzberg's two factors of motivation are:

job satisfaction Job dissatisfaction

Gail has been working as a seamstress for 20 years, but her job is soon going to be changed drastically as the plant she works in becomes automated. According to Marxist theory, Gail may become alienated when this happens because

management has control over the means of production.

Working conditions and company policies are example of Herzberg's _____.

motivators

Corporate Cultures and In Search of Excellence had an enormous impact on organizational communication because

organizational intangibles

According to Weick, the primary goal of organizations is to:

reduce uncertainty

Of the three strategies used for exerting control in organizations, the one characterized by directly exerting authoritarian control is

simple

The four key components of Deal and Kennedy's "strong cultures" are

values, heroes, rites/rituals, and the cultural network

Everbach found that the female leaders at the Herald-Tribune made a point to

welcome employee input, open door conversation, coming out of their office to communicate with staff.

Robin Clair's research on sexual harassment and women's narratives indicates that

women use "framing devices" in telling stories such as it was a misunderstanding. Viewing sexual harassment as a joke. or mere flirting, the way things are.

The role of the critical theorist in the emancipation process is similar to the role of a

"To reveal the social structures and processes that have led to ideological hegemony." ????

The themes identified by Peters and Waterman characterize excellent organizations as

1. a bias for action 2. close relations to the customer 3. autonomy and entrepreneurship 4. productivity through people 5. hands on, value driven 6. stick to the knitting (stick to what they do best and avoid radical diversification) 7. simple form, lean staff 8. simultaneous loose-tight properties (unity of purpose and the diversity necessary for innovation)

Systems theory originated with the study of:

Biology and engineering

A pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration that worked well enough to be considered valid, and, therefore, to be taught to new members as the correct way to perceive, think, and feel, in relation to those problems.

culture