Organizational Leadership Chapter 5

Ends-based thinking is best characterized as:

"doing what is best for the greatest number of people."

Which generation of workers tends to be technologically savvy, independent, and skeptical of institutions and hierarchy?

Gen Xers

Which of the following best describes attribution of blame?

Justifying immoral behavior by claiming it was caused by someone else's actions

Which term refers to the generation of workers born after 1982?

Millenials

What is the main criticism of servant leadership?

Serving employees conflicts with the realistic goals of organizations.

What are the four qualities of leadership that engender trust according to Bennis and Goldsmith?

Vision, empathy, consistency, and integrity

In general, members of the Baby Boomer generation:

are ambitious and loyal to organizations

Theory Y reflects a view that most people:

are intrinsically motivated by their work.

Terrorists may call themselves "freedom fighters," and firing someone may be referred to as "letting him go." These are both examples of:

euphemistic labeling

Gen Xers have a tendency to define leadership as:

giving employees what they need to work well and comfortably

In general, members of the Veteran generation:

grew up during World War II

An authentic leader will most likely:

have a realistic self-perception

A doctor learns that a patient has a highly contagious disease that poses a threat to the entire metropolitan area. However, the doctor is uncertain about sharing the information with city officials because of patient privacy concerns. Which ethical dilemma does the doctor most likely face?

individual vs community

Relationships that lack trust are characterized by self-protective efforts to control and verify each other's behavior. This statement most likely relates to the _____ level of principle-centered leadership.

interpersonal

Values are most likely:

learned through socialization

_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose.

moral justification

Which of the following best describes ethics?

principles of right conduct

A manager with a _____ orientation will most likely rely on coercive methods to motivate workers such as punishments and threats.

theory X

A leader who takes action to maintain ethical standards in the face of questionable moral behaviors by superiors is most likely exhibiting:

upward ethical leadership

Leaders who pull people together on the basis of shared beliefs and a common sense of organizational purpose and belonging are most likely exhibiting:

vision