Organizational Leadership Final

Which of the following examples illustrates practices that enhance creativity?

Eric, a team manager, encourages his team members to determine the best possible method for reaching a particular target.

Which of the following is NOT one of the three components of knowledge management?

Knowledge hoarding

Which of the following examples shows the cognitive abilities of a creative person?

Martin is able to think of several alternatives for a problem.

Xuan, the finance executive of a large textbook publisher, is asked to sit through the copy testing of the company's new advertising program. He is also asked to give his feedback on the content and appeal of the advertisements. In the context of the leader-member exchange theory, this is an example of _________.

extra-role behavior

An important part of open-book management is to:

help all employees understand the company's business goals

A powerful strategy for gaining competitive advantage is to:

hire talented, well-motivated people throughout the firm.

Jodie has high self-efficacy, meaning that she:

is highly confident that she can perform a particular task.

Team play can be an influence tactic when a person:

is more concerned about collaboration than tough-mindedness

A worker has the experience of flow when he or she:

is totally absorbed in the task at hand

A communication strategy that can make people appear powerful is:

knowing exactly what they want

The most frequent activity in knowledge management is:

knowledge dissemination

Which of the following is a key practice that leaders in virtual teaams should practice?

maintaining frequent communication with the team

Executive coaching is beneficial because ________.

managers receive advice and encouragement about leadership skills

Online mentoring works by essentially _________.

matching mentors and mentored employees via websites

A major factor in defining a team is that its members:

must collaborate to achieve optimum results

Alice works with Lee. She spends two days every month observing Lee's work activities, attending important meetings with him, and discussing important tactics. Lee conducts debriefing sessions with Alice where they discuss what she has learned and why it is necessary to use certain tactics at certain times. In this case, Lee is mentoring Alice using the approach known as ___________.

Shadowing

Milton, a manager, is forced to turn down an idea for a new product from Steven, one of his most creative team members, because of financial limitations. In order to prevent Steven from feeling discouraged, Milton should ________.

give gentle feedback to Steven when turning down the idea

When ingratiation takes form of well-deserved flattery or compliments, it is a _________ influence tactic.

positive

A study of leader-member exchanges and creativity among research and development specialists indicated that leader-member exchanges were:

positively associated with creativity

A leader must acquire _________ in order to influence others.

power

The main reason companies evaluate their leadership development programs is to ___________.

see if they cost effective

Which of the following is an example of an action learning program for leadership development?

Barry, a production manager, has been assigned a project from the corporate social responsibility division of his company.

"I won't pressure you to meet the sales target, but think of your family, and how they might be affected if you fail to meet the target." This speech is made by Gregory, a line manager, to one of his subordinates. In the context of influence tactics, Gregory is attempting _________.

manipulation of his subordinate

To become more creative, it is important to:

overcome traditional thinking

A basic principle of persuasion is:

people like those who like them

Which of the following is a contributing factor to team learning?

personal mastery of the job

In the past several years, Dawson Inc., a consumer durables company, has been focusing only on a particular region due to its forecasted potential for the durables industry. Due to recessionary conditions in the region, the sales of Dawson's products have been hit hard, resulting in severe losses. Which of the following strategies could prevent such a scenario?

Global diversification

Research suggests workers are more likely to have a breakthrough idea when they are:

happy the day before

To bring about organization change effectively, an executive is best advised to:

serve as a role model for the desired attitudes and behaviors.

Who among the following is likely to give the best performance in the context of the goal theory?

An employee who is given instructions so that the net sales revenue becomes $30 million and his individual contribution is worth $1 million

Martin, the marketing manager of a company, is very knowledgeable in his particular role, but he often has trouble coaching new employees. Of the following, which is most likely affecting Martin's ability to coach well?

His inability to give emotional support when a new employee struggles

Jett Inc., an automobile manufacturer, has decided to create an electric vehicle that, while not as efficient as its market competitors, can be sold a much reduced price. What strategy is Jett implementing?

Imitation strategy

James, a manager, inspires his team members to be prompt in meeting project deadlines by completing his own tasks on time. Which of the following principles of persuasion is seen in the given scenario?

Reciprocity

Who among the following can be considered an example of a leader who implements power sharing?

The chief editor of a magazine who feels all the reporters and junior editors should be equipped enough to challenge her

Marsha is the owner of a popular apparel store. She plans to increase the choices available to customers. She thinks about what additions should be made to the current collection of clothes available in the store. During her evening walk, Marsha suddenly realizes that she should conduct a survey to find out what customers desire. Which of the following is most likely to be Marsha's next step in the context of the creative process?

Verification

Simon Corp., a global financial services firm, has entered a region whose per capita income is very high. To make its financial products more attractive, it introduces new schemes that specifically cater to high income groups. This is an example of:

a focus strategy

Implicit leadership theories deal mostly with personal assumptions:

about the attributes of an ideal organizational leaders

A distinguishing characteristic of a mentoring relationship is that _________.

an emotional tie exists between the mentor and the protege

A recommended tactic for developing teamwork is to explain to a team that it has:

an urgent, constructive purpose.

The approaches to negotiation that emphasize collaboration focus on:

beginning with a plausible offer.

Which of the following statements is true of coaching skills and techniques?

build personal relationships with team members

Which of the following is a key leadership role in a team-based organization?

building trust and inspiring teamwork

Steven, the legal representative of a company entering into a joint venture with another firm, formulates an agreement after discussions with his counterparts. The agreement is such that both companies are satisfied and stand to gain from the join venture. The given example shows the _______ style of conflict management.

collaborative

The employees of an organization are told that if they don't work for a minimum of three extra hours every week, they will not be considered for promotions. This is most likely an example of __________.

deliberate Machiavellianism

An effective way of using modeling in coaching is for a manger to:

demonstrate how a task should be done correctly

An important part of making an inspirational appeal is to:

display emotion genuinely as needed

Brainstorming is often condemned as being ___________.

superficial

An important implication of expectancy theory for leaders is that:

the link between rewards and performances should be made explicit

A dominant characteristic of creative workers is a passion for:

their work

Daisy Inc. enjoys a monopoly in the procurement and distribution of coffee beans. The company undertakes a strategic analysis of its market position. A local daily newspaper has published a report stating that a global coffee beans producer is entering the region to set up retail stores in order to increase its efficiency in distribution. Daisy Inc. is mot likely to include this fact under which of the following components of a SWOT analysis?

External threats

Weston Corp., a dairy processing company, is located close to the local dairy farms from where it procures its daily inputs. In the context of SWOT analysis, under which of the following components can this fact be included in the company's strategic planning analysis?

Internal strengths

At which of the following levels in an organization is hands-on leadership usually expected?

Levels below the executive category

Which of the following examples illustrates an indirect tie according to the strength-of-ties perspective?

Sarah is connected to Michael through her friend Shirley.

The three outcomes of influence tactics are _________.

commitment, compliance, and resistance

In an attempt to convince her team members about the merits of a proposed business plan, Margaret adapts the influence tactic of explaining the percentage increase in salary that each of her team member will enjoy if the plan is successful. In this case, Margaret's attempt is an example of __________.

apprising

A goal contained within a team mission statement should be:

congruent with organizational objectives

A major leadership initiative for enhancing a learning organization is to:

create a strategic intent to learn

In cross-cultural relations, an attitude of highest respect is to communicate the belief that another person's culture is:

different from but not inferior to yours.

The sets of goal characteristics that will probably lead to higher levels of performance are:

difficult and specific

Which one of the following is the farthest removed from a power-oriented linguistic style?

emphasizing indirect talk

The question, "If I work hard, what will I get in return?" illustrates the _______ aspect of expectancy theory.

expectancy

According to Richard Branson, a top executive at Virgin Atlantic, a special type of challenging experience that contributes enormously to reaching one's leadership potential is ________.

failure

A study showed that workers who perceive themselves to have a technical orientation tend to prefer being praised in a manner that:

focuses on how their work made a contribution

A major mechanism for developing teamwork is:

frequent informal communication among members

An effective coaching technique to achieve enthusiasm and high performance is for a leader/manager to:

give gentle advice and guidance to team members

A recommended technique for exchanging favors is to:

give the other person as much time as is feasible to comply

Which of the following practices is least likely to be helpful in managing creative people?

giving creative people considerable structure

Which of the following is a characteristic of group emotional intelligence?

group efficacy also contributes to group emotional intelligence

Stuart, the director of a company producing electrical appliances, is preparing to address the sales team to appreciate their performance. When preparing his message for the speech, Stuart should ensure that __________.

the message is geared to the listeners.

Based on the four kinds of lopsided leaders, a heroic leader would be __________.

too forceful and strategic