OST 288 Chapter 10
As you begin your search for employment, you need to evaluate your _________.
As you begin your search for employment, you need to evaluate your _________.
_______________ is inherently part of the employment search process.
Rejection
When filling out a job application you should use ______ and concrete nouns to describe your skills.
action verbs
When asked in the interview process about the salary you require, it is best to ___________.
answer with "open" or "negotiable"
Which of the following would not be considered an appropriate reference for an application or résumé?
applicant's clergy
When preparing the three employment documents, print them on the same color of high-quality paper. Which of the following would be a good choice for the paper color?
beige
Résumés should be _______________, easy to read and/or scan for relevant information, and well written.
brief
Which of the following is an example of a visible job market?
career fairs and classified ads
Be prepared to address reasons for frequent _______________ in jobs.
changes
When an interviewer asks an illegal question, the interviewee has the _______________ to answer or not.
choice
During her search for employment opportunities, Dee found an open HIT position with a multi-physician clinic. The résumé is to be submitted online. Which format should she use to submit her online résumé?
chronological/plain text format, because her recent educational training and certification directly relate to the position requirements
If you are unsure of how to dress for an interview, it is best to be _______________.
conservative
The format style should be _______________ in the cover/application letter, résumé, and follow-up letter.
consistent
You are seeking a job in the medical coding, medical billing, medical receptionist, ward clerk, or admission representative. What type of résumé should you have available?
different résumés tailored to various careers
During a phone interview, _______________ the call-waiting feature.
disable
During a phone interview, ________________________.
do not use a speakerphone
Which of the following is an example of a hidden job market?
face-to-face networking
Which of the following would be considered an appropriate reference for an application or résumé?
fellow workers
Amber recently graduated from a medical office program. While attending school, she worked part-time during evenings in the records department at a local hospital. She is now ready to seek full-time employment in her field of study. Where would she go to begin compiling employment possibilities?
friends, social workers, teachers, and school career center
Which type of résumés organize skills and accomplishments into data groups that directly support the position goal, such as management, patient care, or software implementation?
functional
If the following question were to be asked during an interview, it would be considered _____ to ask: "Are you married?"
illegal
If the following question were to be asked during an interview, it would be considered _____ to ask: "What is your opinion of office romances?"
illegal
Sometimes the wording of the question itself, not the intention, makes it _______________.
illegal
What is the standard format for cover/application letters?
left-justified
If the following question were to be asked during an interview, it would be considered _____ to ask: "What type of training did you receive while in the service?"
legal
If the following question were to be asked during an interview, it would be considered _____: "Do you have the proper paperwork to work in the United States?"
legal
Which email address would be appropriate for job applications?
If, during an interview, the interviewer asks why you were fired from a job, you should
not place blame when stating the reason for leaving.
Which paragraph of the thank-you letter should express gratitude for the interview opportunity?
one
What is considered to be the most important position of the letter?
paragraph 1
The purpose of the cover letter is to _______________ the application process.
personalize
When filling out an employment application, periods of unemployment should be
placed on the application with a short explanation, such as "attending college".
Which type of résumé should be saved as a .txt file?
plain-text
What are the "3 Ps" in the interview process?
prepare, prepare, prepare
On your résumé, list your education in _______________ chronological order.
reverse
In what type of résumé should all of the formatting elements be removed?
scannable
As Cristen composes a cover/application letter, she is unsure of where to mention her résumé. In which paragraph should she place a reference to her enclosed résumé?
second
Which paragraph of the thank-you letter should show enthusiasm and eagerness to join the office team?
three
What is another name for a traditional job market?
visible job market
_________ history and background checks are commonly performed during the application process.
Credit
Why do employers ask applicants to fill out a job application?
Information on an application is more complete than on a resume.
_______________ are used throughout the résumé to directly relate to the position's requirements.
Key words
Which of the following is an acceptable salutation to use on a cover letter in response to a job posting?
"Dear Coding Department Manager:"
During an interview for a medical coding position that requires AHIMA or AAPC coding certification, which of the following questions may legally be asked of the interviewee?
"Do you belong to any professional organizations that you feel are relevant to this position?"
___________ applications are an effective and efficient method of submitting data.
Online
Plan to arrive ____ minutes prior to the interview time.
10
Illegal interview questions are grouped into __________ categories.
11
You should write a thank-you letter to the interviewer within _____ days of the interview.
2
As Holly composes a cover/application letter, she is unsure of where to ask for an interview. In which paragraph should she request an interview?
3
________________ serve as a snapshot of the applicant, which helps employees choose interview candidates.
Applications
