Outcomes Measurement One: Fundamentals (1 hr) JKO
True or False: An organization that follows a systems approach and promotes a culture of continuous quality improvement acquires the characteristics and competitive advantages of a "model organization."
False
True or False: Category 2 (Strategy) of the Malcolm Baldrige National Quality Award Criteria for Healthcare addresses key workforce practices.
False
True or False: Category 5 (Workforce) of the Malcolm Baldrige National Quality Award Criteria for Healthcare assesses how senior leaders? personal actions and the governance system guide and sustain an organization.
False
The growing emphasis on outcomes measurement is influenced by which of the following?
Intensified government pressures
Which type of assessment generates information that will help the organization capitalize on strengths, address weaknesses, and remove barriers to quality goals?
Internal
What component shifts the planning focus to best practices and allows for higher quality of medicine?
Outcomes measurement
Which phase of the Quality Based Strategic Planning model begins with statements of mission, vision and operating principles?
Phase 1: Assessment
During which phase of the Quality Based Strategic Planning model would departments need to align their goals with the mission and strategic objectives of the healthcare organization?
Phase 2: Planning
The evaluation or follow-up phase where outcomes measurement is used to determine the effectiveness of the goals and to measure progress towards quality improvement is a major component of which concept?
Quality-Based Strategic Planning
What approach creates an operational framework that supports a culture of quality improvement?
Systems approach
Which of the following provides a comprehensive assessment framework?
The Malcolm Baldrige National Quality Award Criteria for Healthcare
True or False: Outcomes measurement helps organizations identify strategies that will best support, complement, and promote their mission and vision.
True
