Parts of an Email Message

Which of the following statements describe the body of an e-mail? Check all of the boxes that apply.

It can include personal information. It can include professional information It can include a small amount of information. It can include a large amount of information.

Which of the following statements is true of an e-mail address book? Select the best answer.

It can sort contacts by many items of information.

Use the _________ feature to send a file.

attachment

Use the ___________ feature to send someone else an e-mail you received.

forwarding

is a feature that can be used to respond to someone's e-mail

reply

Which of the following are functions of e-mail? Check all of the boxes that apply.

storing contacts sorting e-mail by date or sender setting the priority of an e-mail

Which of the following are purposes of e-mail? Check all of the boxes that apply.

to involve numerous participants in a conversation to provide a written record of communication to allow for written communication across long distances

To allow the main recipient of an e-mail to see who is being included in the message, use the __ feature.

CC

Which of the following statements describe address books? Check all of the boxes that apply.

They are accessible wherever you can access e-mail. They store contact information, such as contact type.

To include someone on an e-mail without others knowing, use the ____________ feature

bcc

Which of the following are capabilities of e-mail? Check all of the boxes that apply.

to contact hundreds of people at once to organize and keep incoming and outgoing communication in folders

Identify reasons to include a subject in an e-mail. Check all of the boxes that apply.

to give a brief overview of the e-mail to give an idea of the importance of the e-mail to entice the recipient to open the e-mail