PMP Q&A 3

32) You are the project manager of a software upgrade project that will install a newer version of the software existing currently in production. There are about 100,000 reports in production using the older software version used by hundreds of business users. The plan is to install the newer version in production and run it in parallel with the older version for a couple of months and then switch over to the newer version completely so any issues with the newer version can be resolved while the older system serves as a back-up. You have informed the stakeholders of this strategy. This is an example of: A. Risk management B. Stakeholder management C. Cost management D. Quality management

32 A

32) When looking for contractors for your home remodeling project, you narrowed your list down to three contractors. You checked online reviews from other customers and finally decided on one of the contractors. Which technique did you use? A. Reviewing B. Make-or-buy analysis C. Expert judgment D. Market research

32 D Ref: PMBOK® guide 5th ed. Page 365.

32) A risk is a bad event that will adversely impact the project. This statement is: a) Always true b) Always false c) Sometimes true d) None of the above

32c. Pg 310

33) Procurement performance reviews, payment systems, and claims administration are tools and techniques for which of the below? A. Control procurements B. Conduct procurements C. Manage procurements D. Close procurements

33 A Ref: PMBOK® guide 5th ed. Page 356.

3) You are the project manager of project A. The stakeholder wants you to do 10 different reports as project A's deliverables. You feel that it is not realistic to produce 10 reports within the allotted budget and targeted timelines. The stakeholder wants to meet with you to negotiate scope before finalizing scope. Which of the following skills are effective in successful negotiation? A. Decline the stakeholder's invite and escalate to upper management B. Meet with the stakeholder and explain why you think the scope is not achievable within given timelines and budget. Discuss about either pushing out the release date or adding budget if all 10 reports have to be created C. Ask stakeholder to create a change request D. Since the stakeholder wants to meet with you, she might be open to negotiating. Try to find out what her core business needs are and identify the key reports that will meet those needs. See if those reports can be delivered within given budget and timelines Answer choices: 1. A and C 2. A 3. B and D 4. C

3- 3(B and D) Ref: PMBOK® guide 5th ed. Page 516.

30) Your company plans to install an employee satisfaction tool to gather employee feedback. You as the PM, estimate that there are resources available in-house to create the tool at a cost $20,000. Alternately the tool could be bought outside for $15,000. But your project has a budget of only $5000. You are considering leasing as an option. Which technique are you using? A. Negotiation B. Make-or-buy analysis C. Expert judgment D. Budgeting

30 B Ref: PMBOK® guide 5th ed. Page 365.

30) The key features of adaptive life cycle projects are: A. They are change-driven B. They are agile C. Iterations are rapid D. Fixed time and resources are involved Answer choices: 1. A and B 2. A 3. B and C 4. All of the above

30- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 526.

30) Control risks produces the following outputs: .1 Work performance information .2 Change requests .3 Project management plan updates .4 All of the above

30d. Pg 312

31) As a PM working on a contract document for a supplier, you are asking the legal department to review the terms and conditions so any gaps can be addressed. Which technique are you using? A. Negotiation B. Make-or-buy analysis C. Expert judgment D. Budgeting

31 C Ref: PMBOK® guide 5th ed. Page 365.

1) You have started a hand-made dolls business, 'Pretty Dolls' and hire a team to make your dolls. You sign a contract to pay them for their costs and in addition, a considerable amount if they deliver all the dolls before the beginning of the holiday season. The team did deliver the dolls to your satisfaction but their costs went over the initial estimates by 20%. You decide the share the overages with the seller. This is an example of: A. Cost Plus Fixed Fee Contract B. Cost Plus Incentive Fee Contract C. Cost Plus Award Fee Contract D. Time and Material Contract

1 B Ref: PMBOK® guide 5th ed. Page 364.

1) A project that you are managing is undergoing user acceptance test. Users have found a critical bug that can impact the release date. The stakeholders are worried. But your developers have analyzed the issue and think they know a way to fix the issue in time. What should you do first? A. Meet with the stakeholders and assure them that there is nothing to worry about B. Meet with the team to analyze why the issue was not discovered in quality assurance phase C. Meet with the team to fully understand the issue D. Schedule a meeting to find a way to quickly implement the solution they first thought of Answer choices: 1. C 2. A 3. B 4. D

1 C Ref: PMBOK® guide 5th ed. Page 515.

10) You added new team member B to your project. One of your team members A has since become uncooperative and isn't focused on delivering. You talk to A and find out that he is concerned about roles and responsibilities and whether B might replace him. You assure him that B has been added to help him and will not replace him. A seems satisfied with your explanation and gets to work again. Which of the following skills have you used? A. Negotiation skills B. Soft skills C. Conflict resolution skills D. Risk management skills Answer choices: 1. A 2. B 3. C 4. D

10 B Ref: PMBOK® guide 5th ed. Page 275

10) Car manufacturer ABC manufactured cars which were sold to a lot of customers. Customers soon started complaining that the sun visors didn't work. ABC promised to fix this under warranty. The cost incurred by ABC is a: A. Prevention cost B. Appraisal cost C. Internal failure cost D. External failure cost

10 D Ref: PMBOK® guide 5th ed. Page 235.

100) Which of the following can be considered meetings? A. A gathering of stakeholders in a prearranged time and place with a set agenda B. A casual discussion with stakeholders over lunch C. A face-to-face meeting in an offsite location D. A teleconference Answer choices: 1. A, C 2. None of the above 3. All of the above 4. A, C, D

100- 3(All of the above) Ref: PMBOK® guide 5th ed. Page 295.

100) 'Variance at completion' can be calculated as: a) EAC-AC b) BAC-EAC c) Both a and b d) Neither a nor b

100b, Pg 222

101) As a project manager of project A, you just wrapped up a face-to-face meeting with stakeholders where issues were discussed and next steps were planned. You get back to your desk and email the meeting minutes and action items to the attendees. You also upload the meeting minutes to the project repository website. In order, these are: A. Interactive communication, Push communication, and Pull communication B. Interactive communication, Pull communication, and Push communication C. Pull communication, Push communication, and Interactive communication D. Push communication, Pull communication, and Interactive communication

101 A Ref: PMBOK® guide 5th ed. Page 295.

101) An average PM spends 50% of her time on: a) Meetings b) Issue resolution c) Managing stakeholders d) Risk analysis

101a

102) As a project manager, you are preparing the communication management plan. Which of the following will the communication management plan contain? A. Acknowledgements B. Glossary C. Information on who will receive information D. Flow charts of information flow in the project Answer choices: 1. A, B, C 2. B, C, D 3. C, D, A 4. D, A, B

102- 2(B, C, D) Ref: PMBOK® guide 5th ed. Page 296.

102) The cost of a contractor is $25 per hour. Two contractors working for 10 hours will cost $500. This is an example of: a) Analogous estimating b) Parametric estimating c) Three-point estimating d) Bottom-up estimating

102b, Pg 170

103) As a project manager, you are preparing the communication management plan. In the plan, you mention: A. That you will send out weekly updates to stakeholders on project health B. The list of users/user groups that will receive project communication C. Escalation process for issue resolution D. Meeting minutes template to be used Which of the above should not be in the communication management plan? 1. C 2. D 3. All of the above 4. None of the above

103- 4(None of the above) Ref: PMBOK® guide 5th ed. Page 296.

103) Using PERT triangular distribution, calculate the time it takes for a task with the following information: Pessimistic time=5 hours, Optimistic time=2 hours, Most likely time=5 hours. The answer is: a) 4 hours b) 3 hours c) 5 hours d) 1.5 hours

103a, Pg 171 Explanation: Triangular Distribution. tE = (tO + tM + tP) / 3 (2+5+5)/3=4 hours.

104) As a project manager, you just sent the issue list with owners responsible for closure to your stakeholders. The stakeholders feel that adding the 'Issue created date' would be useful to track aging of the issue. You add that piece of information and send out the list. This method of incorporating feedback is called: A. Sender receiver models B. Writing style C. Presentation technique D. Listening technique

104 A Ref: PMBOK® guide 5th ed. Page 298.

104) The cost management plan can establish: a) Control thresholds b) Organizational procedures links c) Level of precision d) All of the above

104d, Pg 199

105) Below are some techniques that a project manager uses. Which of them could be effective in communication management? A. The project manager decides that since some of his team members are onsite, it might save time and help resolve issues quickly by just meeting with them face-to-face than having a teleconference B. The project manager carefully frames emails to the functional manager who is sensitive to the choice of words used when conveying a message C. The project manager decides to whiteboard instead of doing a slide show since all the attendees will attend in person D. The project manager offers his suggestions to the team based on his broad understanding of the likely issue without knowing the specifics as he's been there and done that Answer choices: 1. C, D, A 2. D, C, B 3. A, B, C 4. B, A, D

105- 3(A, B, C) Ref: PMBOK® guide 5th ed. Page 298.

105) The revenue earned from doing a project is $1000. The costs involved sum to $500. The benefit cost ratio is: a) 2 b) 0.5 c) 500000 d) None of the above

105a

106) Which of the below can form part of a weekly performance report? A. Table of risks B. Table of open issues C. Upcoming tasks for next week D. Status traffic light indicating whether the project is red, yellow, or green Answer choices: 1. All of the above 2. D 3. A, B 4. B, A, C

106- 1(All of the above) Ref: PMBOK® guide 5th ed. Page 301.

106) If the Benefit cost ratio is > 1, then: a) Costs are greater than benefits b) Benefits are greater than costs c) Cannot be determined d) Depends on other factors

106b

107) According to the cone of uncertainty in project management, as the project progresses: A. Risk decreases B. Risk increases C. Risk stays the same D. Risk is unpredictable

107 A

107) EV=$1000, PV=$2000. The schedule performance index is: a) 0.5 b) 2 c) 1000 d) None of the above

107a, Pg 224 SPI = EV/PV=1000/2000=0.5

108) You are the project manager of a team with 4 members who work onsite, 3 members who work offshore, and 1 person who works from home. One of your offshore members has informed you that he would be resigning from your company at the end of the month. This will: A. Increase the number of communication channels to compensate for the leaving member B. Decrease the number of communication channels as one person is leaving C. The number of communication channels will remain the same D. Depends on other factors like how efficient other team members are in communicating with each other and how frequently they communicate with each other

108 B Ref: PMBOK® guide 5th ed. Page 292.

108) Earned value=$2000. Planned value=$2500. The schedule performance index is: a) 0.8 b) 1.25 c) 500 d) None of the above

108a, Pg 224 SPI = EV/PV=2000/2500=0.8

109) You are the project manager of a team with 4 members who work onsite, 3 members who work offshore, and 1 person who works from home. One of your offshore members has informed you that he would be resigning from your company at the end of the month. The number of communication channels that would have decreased because of this is: A. 8 B. 36 C. 28 D. 21

109 A Ref: PMBOK® guide 5th ed. Page 292. The total number of communication channels = n(n - 1)/2, where n is the number of stakeholders. Explanation: Total # of project members (initial): PM+4 onsite+3 offshore+1 remote=9 Total # of communication channels (initial): 9*(9-1)/2=36 Total # of project members (after 1 team member quit): PM+4 onsite+2 offshore+1 remote=8 Total # of communication channels (after 1 team member quit): 8*(8-1)/2=28 Decrease in channels=36-28=8

109) Estimate at completion can be calculated using BAC and CPI as: a) BAC/CPI b) CPI/BAC c) BAC-CPI d) CPI-BAC

109a, Pg 224

10) Your project uses a vendor who has completed 50% of the contracted work. You are unsure of how much to pay the vendor. You should refer to the: a) Request for proposal b) Contract c) Response to bid d) Statement of work

10b

11) Customers have complained about support quality. You collect data and put together the Pareto chart shown below. Resolving which of the below will solve support quality issues using the Pareto principle? A. Long wait times, Too many questions before getting to the operator, Impolite customer service rep B. Long wait times, Incompetency of staff, Too many questions before getting to the operator C. Impolite customer service rep, Poor communication, Call gets dropped during high traffic times D. Long wait times, Poor communication, Incompetency of staff

11 B Ref: PMBOK® guide 5th ed. Page 237. Explanation: Pareto principle identifies the key issues that should be fixed to resolve 80% of the problems. In this case, if the first 3 issues are fixed, that fixes 80% of the support issues.

11) You have been assigned a new project to migrate applications from one database system to a new, faster platform. Your team hasn't worked on the new technology so far. Which of the following can be effective in helping your team members get up to speed with the new platform and start performing efficiently quickly? A. Send members to relevant classroom training B. Get an external trainer to offer training on-site C. Take online courses D. Ask another team member who knows the new technology to train your team members Answer choices: 1. All of the above 2. A, B, C 3. C 4. A

11- 1(All of the above) Ref: PMBOK® guide 5th ed. Page 275.

31) The most successful project will have all team members: 1. That work full-time so maximum efficiency is reached 2. With same expertise so there is no competition 3. Not participate in giving estimates as the estimates may be confusing and contradictory Answer choices: 1. A and B 2. All of the above 3. B and C 4. None of the above

31- 4(None of the above)

31) Control risks produces the following outputs: a. Project management plan updates b. Project documents updates c. Organizational process assets updates d) All of the above

31d. Pg 312

33) Activity durations were estimated for your project before the project team was identified. It was found that your project needed additional resources. You hired some new developers. Though the new developers have some experience from their previous jobs, they will need some time to get up to speed in the new environment. This: A. Increases project risk B. Decreases project risk as there are more hands to help C. May change activity durations D. Doesn't affect time estimates or risks Answer choices: 1. A 2. A and C 3. B 4. D

33- 2(A and C) Ref: PMBOK® guide 5th ed. Page 255.

110) You are the project manager of a team with 3 members who work onsite and 1 person who works from home. Your management has decided to outsource some of additional work and you hire 2 members for your offshore team. The number of communication channels that would have increased because of this is: A. 9 B. 11 C. 10 D. 21

110 B Ref: PMBOK® guide 5th ed. Page 292. The total number of communication channels = n(n - 1)/2, where n is the number of stakeholders." Explanation: Total # of project members (initial): PM+3 onsite+1 remote=5 Total # of communication channels (initial): 5*(5-1)/2=10 Total # of project members (after offshore team is added): PM+3 onsite+2 offshore+1 remote=7 Total # of communication channels (after offshore team is added): 7*(7-1)/2=21 Increase in channels=21-10=11

110) Earned value=$1000, Actual cost=$2000. The cost variance is: a) -1000 b) 2 c) 1000 d) None of the above

110a, Pg 224 CV = EV - AC

111) You are the project manager of a team with 3 members who work onsite and 1 person who works from home. Your management has decided to outsource some of the work and you hire 2 members for your offshore team. The person who works remotely will not be working on your project anymore. The change in the number of communication channels because of these changes is: A. 9 B. 5 C. 10 D. 21

111 B Ref: PMBOK® guide 5th ed. Page 292. The total number of communication channels = n(n - 1)/2, where n is the number of stakeholders." Explanation: Total # of project members (initial): PM+3 onsite+1 remote=5 Total # of communication channels (initial): 5*(5-1)/2=10 Total # of project members (after offshore team is added and remote person leaves): PM+3 onsite+2 offshore =6 Total # of communication channels (after offshore team is added and remote person leaves): 6*(6-1)/2=15 Increase in channels=15-10=5

111) Actual cost=$1000, Budget at completion=$800, cost performance index=0.5, Earned value= $600, schedule performance index=0.5, both the CPI and SPI influence the remaining work,. The estimate at completion is: a) $1000 b) $1400 c) $1800 d) None of the above

111c Pg 224 EAC = AC + [(BAC - EV)/(CPI x SPI)] =1000+[(800-600)/(0.5*0.5)] =$1800

33) The triple constraints in project management are: a) Scope, Time, cost b) Time, scope, performance c) Scope, Time, plan d) Scope, Time, quality

33a

112) You are the project manager of a team with 2 members who work onsite and 1 person who works from home. Your management has decided to outsource some of the work and you hire 2 members for your offshore team. The person who works remotely will not be working on your project anymore. The change in the number of communication channels because of these changes is: A. 6 B. 10 C. 3 D. 21 Answer choices: 1. A 2. D 3. C 4. None of the above

112- 4(None of the above) Ref: PMBOK® guide 5th ed. Page 292. The total number of potential communication channels = n(n - 1)/2, where n is the number of stakeholders." Explanation: Total # of project members (initial): PM+2 onsite+1 remote=4 Total # of communication channels (initial): 4*(4-1)/2=6 Total # of project members (after offshore team is added and remote person leaves): PM+2 onsite+2 offshore =5 Total # of communication channels (after offshore team is added and remote person leaves): 5*(5-1)/2=10 Increase in channels=10-6=4 which is not one of the answer choices.

112) Actual cost=$1000, Budget at completion=$800, Earned value= $500, future work will be accomplished at the planned rate. The estimate at completion is: a) $1000 b) $1300 c) $800 d) None of the above

112b, Pg 224 EAC = AC + BAC - EV =1000+800-500 EAC=$1300

113) Which of the following types of effects can risks have on the objectives of a project? A. Positive B. Negative C. Positive or negative D. No effect

113 C Ref: PMBOK® guide 5th ed. Page 310.

113) Phase-end reviews are called: a) Phase exits b) Stage gates c) Kill points d) All of the above

113d

114) Which of the below contribute to a project's risk? A. Immature project management practices B. Lack of integrated management systems C. Concurrent multiple projects D. Dependency on external participants who are outside the project's direct control Answer choices: 1. A 2. D 3. B 4. All of the above

114- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 310.

114) The following is true about risk of failing: a) It is higher in the beginning as uncertainty is high and gets lesser as the project continues b) It remains the same throughout the project c) It is lesser in the beginning as uncertainty is high and gets better as the project continues d) None of the above

114a

115) One of your project's team members is highly regarded for her skills in the company. She is assigned to multiple projects at the same time and the projects compete for her time. She has a track record of successfully delivering all the projects and has never failed in any of her endeavors so far. She is also assigned to your project which is not a high-visibility project. She may not be able to spend much time on your project. Do you think this risk should be added to your project's risk register? A. Yes B. No C. Maybe D. Can't say

115 A Explanation: Since she shares time with other projects and your project does not have high visibility, not getting enough of her time is a risk that should be added to the risk register.

115) In a functional organization structure, the PM's authority is: a) Little or none b) Limited c) Low d) Moderate

115a, Pg 22

116) Known risks: A. Are those for which responses can be planned for B. Are those risks that have been identified C. Can be assigned a contingency reserve D. Are those risks that have been analyzed Answer choices: 1. C 2. D 3. B 4. All of the above

116- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 310.

116) In a strong matrix organization structure, the PM's authority is: a) High to almost total b) Limited c) Low to moderate d) Moderate to high

116d, Pg 22

117) Which of the following reserves are assigned to 'Known risks' and 'Unknown risks' respectively? A. Management reserve and Contingency reserve B. Contingency reserve and Management reserve C. Known risk reserve and Unknown risk reserve D. Known risk fund and Unknown risk fund Answer choices: 1. C 2. D 3. B 4. None of the above

117- 3(B) Ref: PMBOK® guide 5th ed. Page 310.

117) In a projectized organization structure, the PM's authority is: a) High b) Limited c) High to almost total d) Moderate to high

117c, pg 22

118) The degree of uncertainty an entity is willing to take on in anticipation of a reward is called: A. Risk appetite B. Risk tolerance C. Risk threshold D. Risk attitude Answer choices: 1. C 2. D 3. A 4. None of the above

118- 3(A) Ref: PMBOK® guide 5th ed. Page 311.

118) In a balanced matrix, the project budget is controlled by: a) Functional manager b) Project manager c) Mixed d) None of the above

118c, Pg 22

119) The degree, amount, or volume of risk that an organization or individual will withstand is called: A. Risk appetite B. Risk tolerance C. Risk threshold D. Risk attitude Answer choices: 1. C 2. D 3. B 4. None of the above

119- 3(B) Ref: PMBOK® guide 5th ed. Page 311.

119) Deming's cycle is used for continuous improvement of processes. The four-step management method is: a) Plan-Do-Check-Act b) Plan-Act-Check-Do c) Plan-Act-Do-Check d) None of the above

119a, Pg 229

11) When estimating time for activities, a PM should: a) Use the best guess and estimate for all activities as there will be changes anyways as the project progresses and more information becomes available b) Involve people who will be doing the work to get estimates c) Estimate for what the cost will allow and not include buffers d) None of the above

11b Pg 167 Pg 171

12) During a web application's load test, the following data was collected at each failure: Time between failure 1 and failure 2=120 seconds Time between failure 2 and failure 3=90 seconds Time between failure 3 and failure 4=70 seconds What is the Mean time between failures? A. 120 seconds B. 60 seconds C. 10 seconds D. 70 seconds

12 D Ref: PMBOK® guide 5th ed. Page 250, https://en.wikipedia.org/wiki/Mean_time_between_failures

12) You are a project manager for a website release. The website can be used to buy and sell air tickets. Which of the following can be used to assess your team's performance? A. The client's requirement was for search results to be returned in less than 10 seconds. The team was able to meet this objective B. The client wanted the project to go live before the holiday season in November. Your team met this goal C. The client wanted the project to be completed using x dollars. Your project exceeded the allotted budget Answer choices: 1. None of the above 2. B 3. C 4. All of the above

12- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 278.

120) The measures along the level of uncertainty or the level of impact at which a stakeholder may have a specific interest. Below that level, the organization will accept the risk. Above that level, the organization will not tolerate the risk. The level is called: A. Risk appetite B. Risk tolerance C. Risk threshold D. Risk attitude Answer choices: 1. C 2. D 3. B 4. None of the above

120- 1(C) Ref: PMBOK® guide 5th ed. Page 311.

120) 'Manage Project Team' belongs to: a) Monitoring process group b) Executing process group c) Controlling process group d) Monitoring and controlling process group

120b, Pg 61

121) Positive risks are also called as: A. Opportunities B. Threats C. Thresholds D. Tolerance 1. A 2. D 3. B 4. None of the above

121- 1(A) Ref: PMBOK® guide 5th ed. Page 311.

121) Control procurements belongs to: a) Initiating process group b) Executing process group c) Controlling process group d) Monitoring and controlling process group

121d, Pg 61

122) Negative risks are also called as: A. Opportunities B. Threats C. Thresholds D. Tolerance 1. A 2. D 3. B 4. None of the above

122- 3(B) Ref: PMBOK® guide 5th ed. Page 311.

122) Which of these is a reason to start a project: a) Problem b) Market c) Opportunity d) All of the above

122d

123) Your company has decided to outsource some of the work to save money by reducing the onsite workforce. This is an example of: A. Opportunity B. Threat C. Risk level D. Risk attitude

123 A Ref: PMBOK® guide 5th ed. Page 311.

123) Which of the following is true about project charter: a) When the project charter is approved, the project becomes officially authorized b) Provides the project manager with the authority to apply organizational resources to project activities c) It is a direct way for senior management to formally accept and commit to the project d) All of the above

123d, Pg 66

124) The risk management plan needs agreement and support from stakeholders: A. So they don't get upset B. To ensure the risk management process is supported C. To ensure risk management process is performed effectively over the project life cycle D. So the importance of the project is communicated 1. B, C 2. All of the above 3. A, D 4. None of the above

124- 1(B, C) Ref: PMBOK® guide 5th ed. Page 313.

124) The project charter contains: a) Business needs b) Risks c) Quality plan d) None of the above

124a

125) Some organizational process assets that can influence the Plan Risk Management process are: A. Risk categories B. Common definitions of concepts and terms C. Authority levels for decision making D. Lessons learned 1. B, C 2. All of the above 3. A, D 4. None of the above

125- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 315.

125) Scope baseline includes: a) WBS b) WBS dictionary c) Project scope statement d) All of the above

125d, Pg 78

126) As a project manager preparing the risk management plan, you consult other project managers and learn from their experiences/lessons learned on similar projects and also talk to senior management and stakeholders. Which of the following tools and techniques are you are using? A. Expert judgment B. Organizational process assets C. Analytical skills D. Risk register

126 A Ref: PMBOK® guide 5th ed. Page 315.

126) Which of the following is true about project closure: a) Contract closure is for each contract b) Contract closure includes product verification and administrative closure c) Administrative closure happens to close the project or each phase d) All of the above

126d

127) Which of the following does the risk management plan include? Choose the best answer. A. The method for risk management on the project B. Roles and responsibilities of risk management team members C. Risk categories D. Timing of when risk management processes will be performed in the project 1. A, C 2. All of the above 3. D 4. C

127- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 316-318.

127) Administrative closure: a) Happens once to close the project or each project phase b) Needed to confirm that all deliverables have been provided c) Ensures that official acceptance document has been obtained d) All of the above

127d

128) Beta distribution and Triangular distribution are: A. Used in Quantitative risk analysis B. Examples of Risk breakdown structure C. Hierarchical representations of risks D. Don't consider risk categories 1. A, B, C 2. B, C, D 3. C, D, A 4. A, B, D

128- 1(A, B, C) Ref: PMBOK® guide 5th ed. Page 317.

128) Which of the below are project selection methods: a) Cost-benefit analysis b) Payback period c) Net present value d) All of the above

128d

129) WBS: a) Prevents work from slipping through the cracks b) Is the basis for estimates c) Provides the team with an understanding of where their pieces fit in the project plan d) All of the above

129d

12) When there are people from different countries and cultures in a team, the project management team should: a) Neglect the cultural differences to work as a team b) Deal with everyone the same way c) Capitalize on cultural differences d) Mentor each other

12c

13) The control chart below indicates that: A. The process is stable B. Corrective action should be taken as the process is out of control C. Variations are in the normal range D. No corrections are needed to the control parameters

13 B Ref: PMBOK® guide 5th ed. Page 238.

13) One of your team members, A doesn't treat other team members with respect. He frequently blames them, writes rude emails, and other team members are hesitant to even communicate with him. They have expressed their concerns to you. You have noticed that this has hurt team morale and you try to resolve the issue with A. He doesn't cooperate and the disruption continues and affects the project. What can you do? A. Resolve conflict B. Write a nasty email to him C. Call for disciplinary action D. Do nothing Answer choices: 1. B 2. C 3. A, C, D 4. None of the above

13- 2(C) Ref: PMBOK® guide 5th ed. Page 282.

130) Principal sources of project failure: a) Poorly identified customer needs b) Poor planning c) Poor control d) All of the above

130d

131) Change requests are created because of: a) An omission in defining product/project scope b) A value-adding change c) An external event d) All of the above

131d

132) Which of the following is an example of a group creativity technique: a) Brainstorming b) Risk identification c) Stakeholder creative communication d) Powerpoint presentations

132a

133) WBS includes all project work. Which of the following is also true about WBS? a) It doesn't include product work b) It does not include PM work c) Total of work at lowest levels need not always roll up to higher levels as some extra work may be completed d) None of the above

133d

134) Critical chain method and critical path method are tools and techniques used in which of the below? a) Estimate activity resources b) Control schedule c) Develop schedule d) Estimate activity durations

134c, Pg 143

135) Resource leveling is a tool/technique used in which of the below? a) Develop schedule b) Control schedule c) Both a and b d) Neither a nor b

135c, Pg 179, 143

136) Project Time Management is a process needed to: a) Ensure timely completion of project b) Track time taken for each activity c) Bill the client for each hour of work done d) None of the above

136a

137) The outputs of 'Define Activities' are: a) Activity list b) Activity attributes c) Milestone list d) All of the above

137d, Pg 432

138) Arrow diagramming method does not use: a) Float b) Finish to start relationship c) Lag d) Activities

138c

139) Which of the following is discretionary dependency known as: a) Preferential logic b) Soft logic c) Preferred logic d) All of the above

139d, Pg 158

13) If your business sponsor has an important but minor change to the scope, and he requests that you make the change without having to process a change request, you should: a) Accommodate the change as stakeholder satisfaction is key to project success b) Refuse to make the change as the scope has been frozen c) Ask the sponsor to work with your team member to implement the minor change and document the change d) Request the client that the change management process be followed

13d Even if the change is minor, the change management process has to be followed.

14) You are designing a website that sells cooking books. Which of the below would be the best technique to show the navigation between web pages when selecting a book, adding to cart, and placing an order? A. Storyboard B. Questionnaire C. Benchmarking D. Observation

14 A Ref: PMBOK® guide 5th ed. Page 116.

14) Leadership is one of the key qualities a project manager should possess. Which of the following are ways to show leadership to your team? A. Team building B. Mentoring C. Establish vision D. Threaten to take disciplinary action if team members don't abide by rules Answer choices: 1. A, B, and C 2. B and D 3. None of the above 4. All of the above

14- 1(A, B, and C) Ref: PMBOK® guide 5th ed. Page 514.

140) Lead allows _____ of successor activity: a) Acceleration b) Deceleration c) Tracking d) Regression

140a, Pg 158

141) Lag results in _____ of successor activity: a) Acceleration b) Delay c) Tracking d) Regression

141b, Pg 159

142) A toy manufacturer manufactures dolls that run on batteries. A risk has been identified where the battery provided by the supplier may not be per specifications and won't fit into the doll's battery compartment. The impact of the risk has been assessed to be very high. According to the definition of impact scales for four project objectives in the PMBOK® guide, this could mean that: A. There could be a >40% increase in cost to fix the issue if it occurs B. There could be a >20% increase in time needed to fix the issue if it occurs C. The doll could be effectively useless D. The quality of the doll could end up being unacceptable Answer choices: 1. A 2. C 3. B 4. All of the above

142- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 318.

142) Contingency reserve is for: a) Known unknowns b) Remaining risk after risk response planning c) Both a and b d) Neither a nor b

142c, Pg 171

143) When planning risks for your project, you assess that the risk of a resource leaving his job is very low. Using the defined conditions for impact scales of a risk on major project objectives, this could mean that: A. There could be a significant cost increase to hire a new resource B. There could be a significant time increase to train the new resource C. There could be an insignificant cost increase due to the resource leaving D. There could be an insignificant time increase due to the resource leaving Answer choices: 1. A, B 2. B, C 3. C, D 4. D, A

143- 3(C, D) Ref: PMBOK® guide 5th ed. Page 318.

143) Management reserve is: a) Intended to address Unknown unknowns b) Part of the overall project duration requirements c) Both a and b d) Neither a nor b

143c

144) Your company conducts monthly beer bashes. They also encourage team lunches and go-karting with the team once every quarter. These are examples of: a. Coaching b. Team building c. Leadership Answer choices: 1. A and C 2. B 3. None of the above 4. C

144- 2(B) Ref: PMBOK® guide 5th ed. Page 513.

144) Outputs of Monitor and control project work are: a) Project management plan updates b) Work performance reports c) Change requests d) All of the above

144d, Pg 452

145) Crashing and Fast tracking are techniques used for: a) Project management b) Cost reduction c) Schedule compression d) Schedule estimation

145 c, Pg 181

145) Enterprise environmental factors that can influence the Identify Risks process include: A. Published information, including commercial databases B. Academic studies C. Published checklists D. Benchmarking Answer choices: 1. All of the above 2. D 3. None of the above 4. B

145- 1(All of the above) Ref: PMBOK® guide 5th ed. Page 323.

146) Which of the following are untrue about the Delphi technique used to identify risks? A. Anyone can participate regardless of expertise B. Participation is anonymous C. Reduces bias D. Keeps any one person from having undue influence on the outcome

146 A Ref: PMBOK® guide 5th ed. Page 324.

146) Cost baseline: a) Is the approved version of the time-phased project budget, excluding any management reserves b) Can only be changed through formal change control procedures c) Developed as a summation of the approved budgets for the different schedule activities d) All of the above

146d, Pg 212

147) Which of the following are untrue about the brainstorming technique used to identify risks? A. Experts not part of the team participate B. Participation is anonymous C. Goal is to identify key risks D. Project team is not involved Answer choices: 1. A, B, C 2. B, C, D 3. C, D, A 4. A, B, D

147- 2(B, C, D) Ref: PMBOK® guide 5th ed. Page 324.

147) The cost and accuracy of analogous and parametrics models are likely to be most reliable when: a) Historical information used to develop the model is accurate b) Parameters used in the model are readily quantifiable c) Models are scalable, such that they work for large projects, small projects, and phases of a project d) All of the above

147d, Pg 212

148) Which of the below are used to identify risks? A. Risk register B. Interviewing C. Root cause analysis D. Delphi technique Answer choices: 1. A, B, C 2. B, C, D 3. C, D, A 4. A, B, D Use the below diagram for questions 149-150:

148- 2(B, C, D) Ref: PMBOK® guide 5th ed. Page 324-325.

148) Identifying quality standards for the project and documenting how the project will comply with quality requirements is: a) Plan Quality Management b) Perform Quality Assurance c) Control Quality d) Manage Quality

148a, Pg 227

149) The process of auditing quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used is: a) Plan Quality Management b) Perform Quality Assurance c) Control Quality d) Manage Quality

149b, Pg 227

14) If a stakeholder directly asks a team member to make changes and the team member accommodates it: a) Admonish the team member during the team meeting so that other team members are also aware b) Inform the stakeholder that he should not talk to your team member c) Talk to the stakeholder and team member in private, and emphasize gently that the Integrated Change Control process should be followed d) Pretend to not know about the change and let it happen

14c

15) There are x onsite members and y offshore members in a project team. 1 stakeholder is onsite and 1 stakeholder is offshore. How many communication channels does the project have? A. (x+y+2)*(x+y+1)/2 B. (x+y)*(x+y-1)/2 C. x*y-1/2 D. Can't say with the information provided Answer choices: 1. C 2. None of the above 3. A 4. B

15 A Ref: PMBOK® guide 5th ed. Page 292. Explanation: The total number of communication channels = n(n - 1)/2, where n is the number of stakeholders. n= x onsite members + y offshore members + 1 onsite stakeholder + 1 offshore stakeholder=x+y+2. # of communication channels=(x+y+2)(x+y+2-1)/2

150) The process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes is: a) Plan Quality Management b) Perform Quality Assurance c) Control Quality d) Manage Quality

150c, Pg 227

151) In an influence diagram, which is the decision node? A. Project activity B. Project estimates C. Risk condition D. Deliverables

151 A Ref: PMBOK® guide 5th ed. Page 326, Wikipedia.

151) Choosing a part of a population of interest for inspection is: a) Scatter diagram b) Statistical sampling c) Inspection d) Defect repair

151b, Pg 240

152) In an influence diagram, which are the uncertainty nodes? A. Project activity B. Project estimates C. Risk condition D. Deliverables 1. A, B 2. B, C 3. C, D 4. D, A

152- 2(B, C) Ref: PMBOK® guide 5th ed. Page 326, Wikipedia: Influence_diagram

152) Inspections are also called: a) Peer reviews b) Audits c) Walkthroughs d) All of the above

152d, Pg 252

153) SWOT in risk identification is the analysis of: A. Strengths, Weaknesses, Opportunities, Threats B. Strengths, Weaknesses, Opportunities, Targets C. Surplus, Weaknesses, Opportunities, Threats D. Strengths, Weak points, Opportunities, Threats

153 A Ref: PMBOK® guide 5th ed. Page 326

153) Staff Management Plan contains: a) Staff acquisition b) Staff release plan c) Training needs d) All of the above

153d, Pg 259, 265-266

154) As a project manager, you prepare a document where you record that you see a risk with the supplier providing resources on time and your plan to handle that (to work with a back-up supplier). This document is called: A. Risk register B. Risk document C. Risk registry D. Risk assets

154 A Ref: PMBOK® guide 5th ed. Page 327

154) Tannenbaum and Schmidt continuum proposes: a) Five stages of team development b) Model-telling c) Offering more freedom as the team matures d) None of the above

154c

155) As a project manager of Sunshine software, you have performed risk analysis with your team. Your team members have contributed some risks and feel that they are very important. But you feel that the team members may be worrying more than needed about those risks. One way to handle this is: A. To assign probabilities of occurrence for those risks and the impact if they occur B. To assure the team that they don't have to worry and you will take care of the risks C. To tell the team that you have inside information and that they don't have to worry about those risks D. To tell the team that the cost impact of those risks is less than $1000, so it's not a big deal

155 A Ref: PMBOK® guide 5th ed. Page 329.

155) Authoritarian, Paternalistic, Democratic and Laissez-faire are examples of: a) Leadership styles b) Team building style c) Planning style d) None of the above

155a, Ref:https://en.wikipedia.org/wiki/Leadership_style

156) One of your stakeholders had a greater risk tolerance at the beginning of the project. But halfway through, due to organizational changes, his tolerance has reduced. Where should you capture this? A. Brainstorming B. Baseline C. Organizational process assets D. Risk management plan

156 D Ref: PMBOK® guide 5th ed. Page 329.

156) Which of the following can result in conflicts: a) Schedule b) Project priorities c) Resources d) All of the above

156d

157) You are the project manager of a major software upgrade project. Your company is switching to state-of the-art technology and the project is highly complex with few predecessors inside and outside the company. The risks in this case are: A. More B. Less C. Can't say D. Very less

157- 1(A) Ref: PMBOK® guide 5th ed. Page 329.

157) Power that a PM has on the basis of the special skills he possesses is: a) Referent b) Expert c) Reward d) Penalty

157b

158) A conflict management technique that involves incorporating viewpoints from everyone is? a) Smooth b) Collaborate c) Compromise d) Withdraw

158b, Pg 283

159) You prepared a probability and impact matrix where a risk probability of 0.4 was set as high impact to cost (based on your previous experience in another company you worked for). But your new company considers a risk probability of 0.5 as high impact to cost. They want you to revise the matrix. What should you do? A. Explain that they should use 0.4 as high impact to cost B. Call for a meeting with the stakeholders to escalate C. Agree to the current organization's threshold and update the matrix D. Refuse to update the matrix and stand your ground

159 C Ref: PMBOK® guide 5th ed. Page 331.

159) Which of the below are techniques to resolve conflicts in a team? a) Collaborate b) Accomodate c) Compromise d) All of the above

159d, Pg 283

15) When your client is ready to accept the product your project has produced, you should: a) Refer to the quality plan to see if the product meets specifications b) Refer to project management plan c) Obtain client sign off and follow administrative closure process d) Let go off the project resources and assign them to other projects

15c

16) You are working with a supplier on a fixed price landscaping contract costing $10,000. Some way through the project, you decide that you really want to add a fountain to your front lawn. Your contractor agrees but says it will cost an additional $500. This is an example of: A. Fixed price contract B. Time and materials contract C. Cost reimbursable contract D. Hybrid contract

16 A Ref: PMBOK® guide 5th ed. Page 362.

16) One of your offshore team members has done a good job. You are in a teleconference with him and tell him, 'Way to go!' He pauses for a few seconds and asks, "What should I improve?" What you meant as a compliment was misunderstood as he is not used to hearing that phrase. He interpreted it as still having some ways to go to do a good job. This could be due to: A. Cultural and language use differences B. Lack of language proficiency C. Messaging D. Virtual communication Answer choices: 1. A 2. B 3. None of the above 4. D

16- 1(A)

160) Project manager A performed qualitative risk analysis but it later turned out to be of little/no use. This could be due to: A. The use of low-quality risk data B. Not performing risk data quality assessment C. Doing SWOT analysis D. Using team members to identify risks Answer choices: 1. A, B 2. B, C 3. C, D 4. D, A

160- 1(A, B) Ref: PMBOK® guide 5th ed. Page 332.

160) Which of the following management styles is focused on increasing employee loyalty to the company by providing a job for life with a strong focus on the well-being of the employee, both on and off the job? a) Theory X b) Theory Y c) Theory Z d) Maslow's hierarchy of needs

160c, Ref:https://en.wikipedia.org/wiki/Theory_Z

161) A tornado diagram: A. Is used to study tornadoes B. Is used in sensitivity analysis C. Is a bar chart with types of uncertainty at base values in the Y-axis D. Shows spread or correlation of the uncertainty to the studied output on the X-axis Answer choices: 1. A, B, D 2. A, B, C 3. B, C, D 4. C, D, A

161- 3(B, C, D) Ref: PMBOK® guide 5th ed. Page 338.

161) According to Expectancy theory, individuals can be motivated towards goals if they believe that: a) There is a positive correlation between efforts and performance b) The outcome of a favorable performance will result in a desirable reward c) A reward from a performance will satisfy an important need d) All of the above

161d, Ref: https://en.wikipedia.org/wiki/Expectancy_theory

162) Decision tree analysis is based on: A. The use of low-quality risk data B. Expected monetary value analysis C. Fishbone technique D. Using team members to identify risks

162 B Ref: PMBOK® guide 5th ed. Page 339.

162) In a communication model, the mode of communication is called: a) Email b) Medium c) Language d) Decoding

162b, Pg 293

163) Emails and memos are examples of communication type: a) Formal written b) Informal written c) Formal verbal d) Informal verbal

163b, Pg 287

164) Effective communication means: a) Providing more information than needed b) Providing only the information needed c) Communicating formally with stakeholders d) None of the above

164b, Pg 290

165) The management style where the manager allows the employees to take part in decision making is: a) Laissez-faire b) Democratic c) Consultative d) Persuasive

165b, Ref: https://en.wikipedia.org/wiki/Management_styles

166) A management skill that establishes direction, aligns people, motivates and inspires team is: a) Communicating b) Leading c) Influencing the organization d) Problem solving

166b

167) Tools used in risk identification are: a) Delphi technique b) Brainstorming c) Interviewing d) All of the above

167d, Pg 324-325

168) Risk register as an output of risk identification contains: a) Identified risks and potential responses b) Risk categories c) Root causes of risks d) All of the above

168d, Pg 327

169) Most of the project manager's time is spent on: a) Project Planning b) Communication c) Risk management d) Tracking

169b

16) Appreciating a team member's good work in front of the team results in: a) Jealousy among other team members and should be avoided b) Encouragement for the team member and motivation for other team members c) Shouldn't be done as it shows preference d) None of the above

16b

17) Project A is now in the execution phase and a new risk has been identified. This is: A. Normal as new risks may become known as project progresses B. Due to improper risk identification done during planning phase C. Ok as identifying risks is an iterative process D. Unacceptable and should be escalated as the project manager's inefficiency Answer choices: 1. A, C 2. B, D 3. None of the above 4. B

17- 1(A, C) Ref: PMBOK® guide 5th ed. Page 321.

170) Most of a project's resources are spent on: a) Direct and Manage Project work b) Plan Project c) Control Quality d) Manage Risks

170a

171) Output of Direct and Manage project work is: a) Project plan b) Preliminary scope statement c) Preliminary cost estimate d) Deliverables

171d, Pg 446

172) At what stage of your current project should you use the techniques you learnt on your previous projects as PM? a) Executing phase b) Planning phase c) Throughout the project d) Monitoring and controlling phase

172c

173) You can motivate your team members by: a. Offering bonus/compensation b. Providing work that challenges them c. Praising them in front of others making them feel accomplished d. Promoting them to higher levels of responsibility if they are interested Answer choices: 1. A and C 2. All of the above 3. None of the above 4. C

173- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 514.

173) Administrative closure: a) Can be omitted sometimes b) Should always be done c) Is the same as contract closure d) None of the above

173b

174) Your stakeholder wants to modify a requirement in the design phase of your project. You see that it is a risk that can impact your schedule. You talk to the stakeholder and move the requirement out to the next phase of the project. The risk response strategy you have implemented is: A. Avoid B. Transfer C. Mitigate D. Accept

174 A Ref: PMBOK® guide 5th ed, page 344.

174) If you are implementing the risk response plan, you are in: a) Planning phase b) Initiating phase c) Implementation phase d) Closing phase

174c

34) As a project manager, you are documenting roles for your next project. You need business analysts, developers, testers, and release engineers. You are preparing the organization charts and assigning the expected start and end dates of the resources on this project. You are: A) Planning human resource management B) Managing the project team C) Developing the project team Answer choices: 1. A 2. B 3. C 4. All of the above

34- 1(A) Ref: PMBOK® guide 5th ed. Page 258.

175) You are managing a software upgrade project for your company. The new software is expected to be faster and perform better than the old software. There are many live reports that use the old software. The management has decided to let the old software run in parallel with the new software for a few months giving some time for the new software to stabilize and time for the team to fix possible issues, and eliminating the chance of total failure by going in alone with the new system. The risk response strategy you have implemented is: A. Avoid B. Transfer C. Mitigate D. Accept

175 C Ref: PMBOK® guide 5th ed, page 345.

175) Interpersonal skills and Management skills are tools to: a) Manage stakeholder engagement b) Report performance c) Distribute information d) Plan communications

175a, Pg 404

176) You have decided to set aside a contingency reserve for handling some risks. The risk response strategy you have adopted is: A. Avoid B. Transfer C. Mitigate D. Accept

176 D Ref: PMBOK® guide 5th ed, page 345.

176) Source selection criteria can include which of the below? a) Product cost b) Life-cycle cost c) Technical expertise d) All of the above

176d, Pg 373

177) You are assigned to a software project that has a large scope, fixed deadline, and limited budget. The CEO is very interested in the project as it aligns with a new business channel the company will pursue and can bring in lots of revenue for the company. You assign some of the best resources in your department to work on the design and development of the project. The risk response strategy you are adopting is: A. Share B. Transfer C. Mitigate D. Exploit

177 D Ref: PMBOK® guide 5th ed, page 345.

177) Bidder conferences are a tool to: a) Meet with prospective sellers and ensure there is a clear understanding of procurement needs b) Screen contractors c) Award contracts to the winning bidder d) None of the above

177a, Pg 375

178) You are managing a software project that has a large scope, fixed deadline, and limited budget. The CEO is very interested in the project as it aligns with a new business channel the company will pursue and can bring in lots of revenue for the company. In fact, if the project can go live a couple of weeks earlier than planned, that can significantly boost sales and revenue. You assign more resources to help with development and quality assurance and wrap up early. The risk response strategy you are adopting is: A. Share B. Enhance C. Mitigate D. Exploit

178 B Ref: PMBOK® guide 5th ed, page 346.

178) Procurement documentation can include which of the below seller-developed technical documentation? a) Deliverables b) Seller performance reports c) Warranties d) All of the above

178d, Pg 385

179) You are managing a software project that has a large scope, fixed deadline, and limited budget. The CEO is very interested in the project as it aligns with a new business channel the company will pursue and can bring in lots of revenue for the company. There are some requirements that another team in your company is more equipped to meet than your team. You call for a meeting with the other team's manager, explain the project and the benefits to his team, and decide to partner with him to meet the deliverables. The risk response strategy you are adopting is: A. Share B. Enhance C. Mitigate D. Exploit

179 A Ref: PMBOK® guide 5th ed, page 346.

179) Monitor and control project work is essential to a) Ensure project is being executed to plan b) Prepare project plan c) Prepare scope statement d) Prepare WBS

179a

17) As the project manager of an important project, you learnt many helpful tools and tips. What should you do? a) Keep them to yourself b) Archive your learning in the project folder and share with other PMs c) Sign a non-disclosure agreement d) None of the above

17b Ref: Pg 104

18) As a project manager, you are working with a supplier with whom you haven't worked before. The supplier says he can work on a time and materials basis or a fixed price basis. You choose the fixed price option to handle the risk. The risk response strategy you have chosen is: A. Avoid B. Transfer C. Mitigate D. Accept

18 B Ref: PMBOK® guide 5th ed, page 344.

34) Which of the below can be guided in the procurement management plan? A. Coordinating procurement with other project aspects, such as scheduling and performance reporting B. Handling the long lead times to purchase certain items from sellers and coordinating the extra time needed to procure these items with the development of the project schedule C. Handling the make-or-buy decisions and linking them into the Estimate Activity Resources and Develop Schedule processes D. Procurement metrics to be used to manage contracts and evaluate sellers

34- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 366-367.

34) Any changes to the project after the plan is prepared: i) Have to be processed according to the Integrated Change Control process ii) Have to be assessed for impact iii) Can be done without impact analysis if the impact is zero or minimal iv) Should not be done as they were not in the original plan a) i, ii b) i, ii, iii c) i, ii, iv d) None of the above

34a

18) Resource A and B are allocated as follows for a 4-day project: A: Day 1: 16 hours on task 1 Day 2: 8 hours on task 2 Day 3: 8 hours on task 3 Day 4: B: Day 1: 8 hours on task 1 Day 2: 16 hours on task 2 Day 3: 8 hours on task 3 Day 4: A typical work day is 8 hours. Which of the below can be done to level resources? Choose the best answer. A. Allocate resource A for 8 hours on day 1 for task 1, for 8 hours on day 2 for task 1, for 8 hours on day 3 for task 2, and for 8 hours on day 4 for task 3 B. Allocate resource B for 8 hours on day 1 for task 1, for 8 hours on day 2 for task 2, for 8 hours on day 3 for task 2, and for 8 hours on day 4 for task 3 C. Keep current resource allocations and offer day 4 off D. Do nothing Answer choices: 1. A and B 2. B 3. A 4. C

18- 1(A and B) Ref: PMBOK® guide 5th ed. Page 179.

180) You work for a technology company that handles sensitive data situated in an earthquake-prone area. You prepare a plan that details actions to be taken in case of an earthquake. You mention that hard copies of data be maintained in a secure location offsite and back-up servers be run in another state. You are preparing the: A. Failure plan B. Risk plan C. Contingency plan D. Project management plan

180 C Ref: PMBOK® guide 5th ed, page 346.

180) Correspondence, Payment Schedules and Requests, Seller performance evaluation documentation are examples of: a) Organizational Process Assets b) Request for proposal c) Project management plan d) None of the above

180a, Pg 385-386

181) Residual risks are those: A. That are deliberately accepted B. That remain after planned responses are implemented C. Other risks in the risk register D. Unplanned risks Answer choices: 1. A and B 2. B and C 3. C and D 4. D and A

181- 1(A and B) Ref: PMBOK® guide 5th ed, page 348.

181) A type of procurement document whereby the buyer requests a potential seller to provide various pieces of information related to a product or service or seller capability is: a) Request for Information b) Request for Proposal c) Request for Quotation d) None of the above

181a, Pg 557

182) You are planning to invite a famous jazz band to your company for an indoor campus event. You decide to mitigate the risk of disturbing employees in the building by hosting the event in the auditorium which is mostly sound proof. But employees can still hear some of the music. This is an example of: A. Secondary risk B. Residual risk C. Minor risk D. Negligible risk

182 B Ref: PMBOK® guide 5th ed, page 348

182) A contract can end by: a) Successful performance b) Mutual agreement c) Breach of contract d) Any of the above

182d

183) Communication in a project refers to communication between: a. Project manager and stakeholders b. Project manager and team members c. Project team members Answer choices: 1. All of the above 2. A and B 3. B and C 4. A and C

183- 1(All of the above) Ref: PMBOK® guide 5th ed. Page 514.

183) A procurement audit: a) Is a structured review of the procurement process originating from the Plan Procurement Management process through Control Procurements b) The objective of a procurement audit is to identify successes and failures that warrant recognition in the preparation or administration of other procurement contracts on the project, or on other projects within the performing organization c) Both a and b d) Neither a nor b

183c, Pg 387

184) Implementing risk responses, tracking identified risks, and monitoring residual risks is part of: A. Identify risks B. Control risks C. Perform risk analysis D. Plan risk responses

184 B Ref: PMBOK® guide 5th ed, page 349.

184) A type of 'Breach of Contract' is: a) Material b) Minor c) Fundamental d) All of the above

184d

185) You are planning to host an event for your customers at one of your company' buildings. Depending on the attendance, parking could become an issue. You hire a valet service to help with parking on event day. Your risk response strategy is: A. Accept B. Mitigate C. Exploit D. Transfer

185 B Ref: PMBOK® guide 5th ed, page 345.

185) Project charter is created based on: i) Business need ii) Customer request iii) Market force iv) Project manager's requirements a) All of the above b) i, ii, iii c) i, ii d) ii only

185b

35) As a PM, you prepare a document for your resource vendor that lists the number of resources needed, the work location, and the duration of the contract. Which document are you preparing? A. Activity resource requirement B. Procurement Statement of work C. Source selection criteria D. Procurement policy

35 B Ref: PMBOK® guide 5th ed. Page 367.

186) You decided to train two team members A and B (keeping A as primary and B as secondary resource/back up) in an attempt to mitigate the risk of resources leaving the project hence risking the deliverables. A and B become equally knowledgeable and deliver their parts well. You are few days before going live and decide to retire the 'Risk of resources leaving'. This is done in: A. Identify risks B. Control risks C. Perform risk analysis D. Plan risk responses

186 B Ref: PMBOK® guide 5th ed, page 350.

186) With regard to Opportunity cost: a) The smaller the cost, the better b) The larger the cost, the better' c) It depends on cost of materials d) It depends on economic conditions

186a

187) Team member A is a senior member who leads the design. Team member B is another design team member. If A leaves the project, you are at a risk of delaying/not delivering your project. Hence you ask A to prepare training documents and train B (still keeping A as the lead resource and B as the secondary resource). As you anticipated, resource A leaves half-way through the project. You ask B to take up A's role and lead the design. As part of controlling risks, you have implemented the: A. Fall-back plan B. Risk plan C. Contingency plan D. Project management plan

187 A Ref: PMBOK® guide 5th ed, page 346.

187) Predictive life cycles: a) Are also known as fully plan-driven b) Are ones in which the project scope, and the time and cost required to deliver that scope, are determined as early in the project life cycle as practically possible c) Both a and b d) Neither a nor b

187c

188) Which of the below is true about a watch list? A. Part of the risk register B. Captures low priority risks that don't have to be tracked closely C. Has risks that shouldn't be missed D. Have low probability and impact Answer choices: 1. All of the above 2. None of the above 3. A 4. C

188- 1(All of the above) Ref: PMBOK® guide 5th ed, page 346.

188) Some examples of hygiene factors in Herzberg's motivation theory are: a) Salary, Work conditions, Job security b) Pay, Working conditions, awards c) Pay, Promotion, Salary d) Pay, Promotion, Free lunch

188a, Ref: https://en.wikipedia.org/wiki/Two-factor_theory

189) Which of the below compares the amount of the contingency reserves remaining to the amount of risk remaining at any time in the project in order to determine if the remaining reserve is adequate? A. Reserve analysis B. Deviation C. Technical Performance Measurement D. Variance and Trend Analysis

189 A Ref: PMBOK® guide 5th ed, page 352.

189) Variance analysis compares actual results to baseline. This can be done for: a) Cost b) Schedule c) Quality d) All of the above

189d

18) You just found out that the company that you were planning to use in your project is known for being late in delivering their products that can lead to losses to the project. You decide to go with a different company to ______ the risk. a) Mitigate b) Reject c) Transfer d) Avoid

18d Pg 344, Pg 104

19) You are planning to invite a famous jazz band to your company for an indoor campus event. You decide to mitigate the risk of disturbing employees in the building by hosting the event in the auditorium which is mostly sound proof. Employees from other buildings flock to this building for the event. This can cause scarcity of parking spaces and is an example of: A. Secondary risk B. Residual risk C. Minor risk D. Negligible risk

19 A Ref: PMBOK® guide 5th ed, page 348.

19) Your project's duration needs to be shortened. So you ask your team to work weekends and hire additional resources to help shorten the schedule. This could: A. Increase risk B. Increase cost C. Work only for critical path activities D. Level resources Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

19- 3(A, B, C) Ref: PMBOK® guide 5th ed. Page 181.

190) Responses that were not initially planned, but are required to deal with emerging risks that were previously unidentified or accepted passively are called: A. Workarounds B. contingency plans C. Fall-back plans D. Deviation

190 A Ref: PMBOK® guide 5th ed, page 353.

190) Active listening is: a) Being attentive when the speaker is talking b) Asking questions when the speaker is not clear c) Both a and b d) Neither a nor b

190c

191) Which of the following is not a threat response techniques? A. Exploit B. Mitigate C. Accept D. Transfer

191 A Ref: PMBOK® guide 5th ed, page 344-345.

191) The longest path through a project that shows the shortest duration in which the project can be completed is: a) Critical path b) Project schedule c) Least possible time d) None of the above

191a, Pg 176

192) Which of the following is not an opportunity response technique? A. Exploit B. Enhance C. Accept D. Transfer

192 D Ref: PMBOK® guide 5th ed, page 344-346.

192) Who is responsible for ensuring that risk audits are performed? a) Project manager b) Team members c) Project sponsor d) Functional manager

192a, Pg 351

193) Project manager A manages a project that has team members spread across the world. What style of communication should he adopt with his team members? a. Communicate only through emails so there is no misunderstanding b. Base his communication on the cultural backgrounds of the team members and the context c. Adapt his communication based on the team members' personalities d. Directive. It is always best to be direct and not worry about how each person might understand his statements Answer choices: 1. None of the above 2. A and B 3. B and C 4. A and C

193- 3(B and C) Ref: PMBOK® guide 5th ed. Page 514.

193) Pareto principle is also known as: a) 80-20 rule b) Law of vital few c) Principle of factor sparsity d) All of the above

193d, Ref:https://en.wikipedia.org/wiki/Pareto_principle

194) Henry is a project manager on a garment manufacturing project. Due to machinery problems, the project is facing issues. But Henry thinks he is covered because he purchased insurance to cover the cost of overruns due to machinery problems. Henry has used which of the following risk strategies? A. Exploit B. Transfer C. Accept D. Avoid

194 B Ref: PMBOK® guide 5th ed, page 344.

194) Pareto efficiency states that: a) 80% of effects come from 20% of causes b) 20% of effects come from 80% of causes c) 80% of causes come from 20% of effects d) 20% of causes come from 20% of effects

194a, Ref:https://en.wikipedia.org/wiki/Pareto_principle

195) During your team meeting, your team members come up with suggestions on potential design changes from what was originally designed to help stakeholders better analyze the data. Which of the below are not risk strategies to deal with this opportunity? A. Exploit B. Enhance C. Accept D. Avoid

195 D Ref: PMBOK® guide 5th ed, page 344.

195) Regarding control limits, which of the following is true: a) If a point lies outside of the control limits, or seven consecutive points are on one side of the mean but within control limits, the process is out of control b) If a point lies outside of the control limits, or seven consecutive points are on either side of the mean but within control limits, the process is out of control c) If all but seven points lie within the control limits, and seven consecutive points are on one side of the mean but within control limits, the process is in control d) None of the above

195a

196) You maintain your project's risks in a risk register along with owners and responses. You hold a weekly status meeting with your team. How often should the risks be reviewed? A. Weekly B. Daily C. Monthly D. If an issue arises

196 A Ref: PMBOK® guide 5th ed, page 350.

196) Projects can end due to: a) Addition, Starvation, Integration, Extinction b) Deletion, Starvation, Integration, Extinction c) Addition, Starvation, Disassociation, Extinction d) Addition, Starvation, Integration, Promotion

196a

197) Which of the following will not be present in the risk register? A. Planned risk responses B. Watch list C. EMV calculations D. Risk responses

197 C Ref: PMBOK® guide 5th ed. Risk management knowledge area.

197) The tools used in Direct and Manage Project Work are: a) Expert judgment b) Project management information system c) Meetings d) All of the above

197d, Pg 79

198) Which of the following are true about Monte Carlo analysis is: A. It is a risk analysis tool B. It runs simulations to compute a project model C. Input values are chosen at random for each iteration from the probability distributions of input variables D. A histogram is calculated from the iterations Answer choices: 1. A, B 2. B, C 3. C, A 4. All of the above

198- 4(All of the above)

198) Risk mitigation is: a) Preventing the risk from occuring b) Sharing the risk with another person/organization c) Making someone else responsible for the risk d) Reducing the impact or probability of occurrence of the risk

198d, Pg 345

199) You are managing a wedding decoration project. Your flower supplier has told you at the last minute that he will not be able to provide you the lilies as planned. This is not a risk you anticipated. What is your best course of action now? A. Talk to the customer to see if they will accept tulips in place of lilies B. Find another flower supplier who can provide lilies C. Check the risk register D. Contact the flower supplier and demand that he find lilies somehow

199 B

199) Using which of the below can you predict future performance of team: a) Trend analysis b) EMV c) Control limits d) Risk analysis

199a

19) You are the project manager of a project that involves sensitive information. You are inviting bids from vendors for some tasks on this project. Since the winning vendor will have access to the sensitive information, you should: a) Decide to drop the vendor and instead do the tasks using an internal team b) Swear the vendor to secrecy c) Ask the vendor to sign a non-disclosure agreement d) Threaten to take the vendor to court

19c

1) If a stakeholder has any questions about project deliverables, as the PM, you should direct him to the: a) WBS b) Project plan c) Preliminary Scope statement d) None of the above

1a

147) You are planning to acquire resources from a vendor for your software project. Which of the below are enterprise environmental factors that can affect the planning? A. Marketplace conditions B. There are only few resources who are experts in the technology you plan to implement C. Suppliers D. Recent lay-offs Answer choices: 1. A, C, D 2. A, B, C 3. C, D, A 4. D, B, A

2

185) You present your project status to management every Wednesday morning. Your presentation states that the status of the project is green as of mm/dd/yyyy. In this case, mm/dd/yyyy is the: A. Status date B. As-of date C. Presentation date D. Recording date Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

2

190) Which of the below are required for analogous estimating to be accurate? Choose the best answer. A. Previous projects should be similar to current project in fact B. Project members preparing the estimate should have the required expertise C. Estimating should be done early in the project D. Known differences in project complexity should not be accounted for Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

2

192) Which of the below does project cost control not include? A. Ensuring that all change requests are acted on in a timely manner B. Preventing unapproved changes from being included in the reported cost or resource usage C. Informing appropriate stakeholders of all approved changes and associated cost D. Bringing expected cost overruns within acceptable limits Answer choices: 1. All of the above 2. None of the above 3. A 4. B

2

59) You spend money on the following activities to avoid failures. Which of these are costs of conformance? A. Training costs B. Equipment costs C. Rework costs D. Costs for warranty work 1. A 2. A, B 3. A, B, C 4. A, B, C, D

2

67) The government has initiated a project to build a dam. The houses in the construction area will be destroyed and the residents relocated. The residents of the area resist this initiative as they will be displaced from their native place. They: A. Are project stakeholders B. Are public whose interests will be affected by the execution of the project C. Are team members D. May exert influence over the project and its deliverables Answer choices: 1. A, B, C 2. A, B, D 3. A, C, D 4. B, C, D

2

75) You will be managing a project, the stakeholders of which have already worked on a different project with Project manager A. Which of the below organizational process assets will be helpful to you as inputs in planning stakeholder management? A. Lessons learned database B. Risk analysis C. Historical information D. Classification (Supporter/neutral/resistor) Answer choices: 1. A, B 2. A, C 3. B, C 4. C, D

2

98) Which of the below are costs of conformance? A. Prevention costs B. Appraisal costs C. Internal failure costs D. External failure costs Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

2

2) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days Most likely estimate: 4 days What is the expected duration using the triangular distribution? A. 6 days B. 2.6 days C. 2 days D. None of the above

2 D Ref: PMBOK® guide 5th ed. Page 171. Triangular Distribution Time estimate = (Optimistic time estimate + Most likely time estimate + Pessimistic time estimate) / 3 (2+6+4)/3=4 which is not an option in the above list."

2) You are the project manager of project A. You are in the middle of discussing scope with the stakeholder. The stakeholder wants you to do 10 different reports while you feel is not realistic given the budget and timelines. Which of the following skills are effective in successful negotiation? A. You identify based on discussions, what reports the stakeholder really needs to have versus reports that are nice to have B. You explain to the stakeholder why creating all 10 reports may not be possible within the given budget and timelines C. You ask the stakeholder to prioritize the top 6 reports and tell her that you can focus on getting those delivered as they would deliver most value to her business D. Finally, your stakeholder settles at 7 reports and you agree to do them for her. She leaves feeling good. You leave feeling good. Answer choices: 1. All of the above 2. A 3. B 4. D

2- 1(All of the above)

20) You are managing a baking project. The truck workers have gone on strike. There's a 40% probability that trucks delivering eggs will be delayed causing a project delay of one day and costing $10,000. However, there's a 10% chance that the price of eggs may drop saving you $1000. The EMV of both is: A. $3900 B. -$3900 C. $4100 D. -$4100

20 B Explanation: EMV= (40% of -$10,000)+ (10% of $1000)= -$4000+100=-$3900

20) Using the below information, calculate the EAC forecast for ETC work considering both SPI and CPI factors. Actual cost=$1000 Earned value=$900 Budget at completion=$1200 Cost performance index=1.2 Schedule performance index=0.9 EAC is: A. $1000 B. $2944.44 C. $1277.77 D. $700

20 C Ref: PMBOK® guide 5th ed. Page 221. EAC = AC + [(BAC - EV) / (CPI × SPI)] EAC=1000+[(1200-900)/(1.2x0.9)]=$1277.77

200) Your offshore team tells you that a team event has been planned and that the team members will not be working that day. You discuss options to minimize delay to project deliverables but decide that there is no way to decrease impact to project. This risk response strategy is called: A. Avoid B. Accept C. Mitigate D. Share

200 B

200) Salary of full-time employees and cost of hardware bought specially for your project count as: a) Direct costs b) Indirect costs c) Project costs d) None of the above

200a

201) A Request for Proposal: a) May invite suppliers to submit a proposal for a product b) Is a type of Procurement document c) Both a and b d) Neither a nor b

201c, Pg 558, Pg 552

202) Triangular distribution and Beta distribution are formulas used in: a) Analogous estimating b) Parametric estimating c) Three-point estimating d) Bottom up estimating

202c, Pg 205-206

203) Payback period is the time it takes to get back money invested in a project. Hence: a) The longer the payback period, the better it is for the project b) The shorter the payback period, the better it is for the project c) Not enough information to decide d) Depends on the present value of money invested

203b

204) A formally chartered group responsible for reviewing, evaluating, approving, delaying, or rejecting changes to the project, and for recording and communicating such decisions is: a) Board of directors b) Change control board c) Team of project managers d) None of the above

204b, Pg 530

205) In project scope management overview, variance analysis is done during: a) Control scope b) Define scope c) Create WBS d) Validate scope

205a, Pg 106

20) A project is behind schedule. Two senior resources are added to help speed up work. The result is (choose the best answer): a) Project will be completed on time b) Project cost will not increase c) Project may not be completed on time due to increased number of communication channels d) None of the above

20d

Questions 21-40 21) You hire a team to build your website. You offer to pay them for the development, hosting, and other costs they incur for performing the work and in addition, a considerable amount. This is an example of: A. Cost Plus Fixed Fee Contract B. Cost Plus Incentive Fee Contract C. Cost Plus Award Fee Contract D. Time and Material Contract

21 A Ref: PMBOK® guide 5th ed. Page 364.

21) Listening is important in: A. Decision making B. Resolving issues C. Managing conflicts D. Negotiation Answer choices: 1. All of the above 2. B, C, and D 3. B and C 4. C and D

21 All of the abobve Ref: PMBOK® guide 5th ed. Page 514.

21) Project scope statement is the output of: a) Plan Scope b) Define scope c) Collect requirements d) None of the above

21b, Pg 430

22) You have started a hand-made greeting card business, PaperGreet and hire a team to create your greeting cards. You sign a contract to pay them for their costs and in addition, a considerable amount if they deliver all the cards before the beginning of the holiday season. This is an example of: A. Cost Plus Fixed Fee Contract B. Cost Plus Incentive Fee Contract C. Cost Plus Award Fee Contract D. Time and Material Contract

22 B Ref: PMBOK® guide 5th ed. Page 364.

22) The following are examples of: 1. Command 2. Consultation 3. Consensus 4. Coin flip Answer choices: A. Games B. Decision styles C. Project management techniques D. Team management techniques

22 B Ref: PMBOK® guide 5th ed. Page 515.

22) Change requests are the outputs of which process: a) Validate Scope b) Define Scope c) Control Scope d) Change Scope

22 a and c, Pg 106

23) You are developing your project management plan. Which of the below inputs can you use? A. Expert judgment B. Facilitation techniques C. Organizational process assets D. Scope baseline 1. A 2. B 3. C 4. D

23 C Ref: PMBOK® guide 5th ed. Page 65.

23) Risk audits: A. Are the responsibility of the project manager B. Are conducted only by project manager and his team C. Can be done during regular project review meetings D. Examine and document the effectiveness of risk responses in dealing with identified risks and their root causes Answer choices: 1. A, B, C 2. B, C, D 3. C, D, A 4. D, A, B

23- 3(C, D, A) Ref: PMBOK® guide 5th ed. Page 351.

23) The development of the scope management plan and the detailing of the project scope begin with: a) Analysis of information contained in the project charter b) the latest approved subsidiary plans of the project management plan c) Historical information contained in the organizational process assets d) any other relevant enterprise environmental factors

23-All of the above Pg 108

24) You have started a hand-made paper business and hire a team to make paper. You sign a contract to pay them for their costs and in addition, a considerable amount if they deliver all the paper rolls before the beginning of the holiday season. The initial estimate of costs is $5000. The team did deliver the paper to your satisfaction but their costs went over the initial estimates by 20%. You decide the share the overages with the seller at a pre-determined rate of 70/30. This is an example of: A. Cost Plus Fixed Fee Contract B. Cost Plus Incentive Fee Contract C. Cost Plus Award Fee Contract D. Time and Material Contract

24 B Ref: PMBOK® guide 5th ed. Page 364.

24) A project : a. Is an on-going effort that can go on forever b. Is a temporary endeavor with a definite start and end c. Could be a temporary or permanent endeavor depending on the nature of the ask Answer choices: 1. C 2. A 3. B 4. None of the above

24- 3(B) Ref: PMBOK® guide 5th ed. Page 3.

24) Project charter: a) Is an output of Develop Project Charter b) Is an input to Develop Project Management Plan c) Uses Project statement of work as one of its inputs d) All of the above

24d Pg 65

25) You have started a hand-made paper business and hired a team to make paper. You sign a contract to pay them for their costs and in addition, an additional $1000 if they deliver all the paper rolls before the beginning of the holiday season. The initial estimate of costs is $5000. The team did deliver the paper to your satisfaction but their costs went over the initial estimates by 20%. You had also included in the contract a provision to the share the overages with the seller at a pre-determined rate of 70 (buyer)/30 (seller). The final amount you have to pay the seller is: A. $6000 B. $6700 C. $700 D. $5700

25 B Ref: PMBOK® guide 5th ed. Page 364. Explanation: Initial estimate=$5000 Incentive promised if performance conditions are met=$1000 Overage=20% of $5000=$1000 Agreement between buyer and seller was to share the departure from original estimate at a pre-determined rate of 70 (buyer)/30 (seller). 70% of overage=$700 Seller to pay=Initial estimate+Incentive+70% of overage =$5000+$1000+$700=$6700

25) The goal of a project is to create a unique: a. Product b. Service c. Result Answer choices: 1. A 2. B 3. C 4. Any of the above

25- 4(Any of the above) Ref: PMBOK® guide 5th ed. Page 3.

25) An example of organizational process asset is: a) Company policy document b) Formal and informal plans c) Completed schedules d) All of the above

25d Pg 27

26) You have started a hand-made paper business and hired a team to make paper. You sign a contract to pay them for their costs and in addition, an additional $1000 if they deliver all the paper rolls before the beginning of the holiday season. The initial estimate of costs is $5000. The team did deliver the paper to your satisfaction but their costs went over the initial estimates by 20%. You had also included in the contract a provision to the share the overages with the seller at a pre-determined rate of 70 (buyer)/30 (seller). The amount the seller has to bear for the overage is: A. $6000 B. $300 C. $700 D. $5700

26 B Ref: PMBOK® guide 5th ed. Page 364. Explanation: Overage=20% of $5000=$1000 Agreement between buyer and seller was to share the departure from original estimate at a pre-determined rate of 70 (buyer)/30 (seller). 30% of overage=$300 which seller has to bear.

26) A project can end when: a. The goal of the project has been achieved b. When the need for the project doesn't exist anymore c. When the project is terminated due to failure to meet its objectives d. The client wants to terminate the project Answer choices: 1. None of the above 2. All of the above 3. A 4. B

26- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 3.

26) Perform Qualitative risk analysis is a process that belongs to which process group in Project Risk Management? a) Planning b) Executing c) Monitoring d) Controlling

26a Pg 61

27) You sign an agreement with a building contractor to build your house. You will reimburse all his costs but pay the majority of his fee based on subjective determination of his performance. This is an example of: A. Cost Plus Fixed Fee Contract B. Cost Plus Incentive Fee Contract C. Cost Plus Award Fee Contract D. Time and Material Contract

27 C Ref: PMBOK® guide 5th ed. Page 364.

27) Perform Quantitative risk analysis is a process that belongs to which process group in Project Risk Management: a) Planning b) Executing c) Monitoring d) Controlling

27 a. Pg 61

27) You are a project manager of a project A created to manufacture pens with LEDs. Your client has set the below conditions for the project's deliverables: - Not more than 1 pen that won't write in a sample of 1,000,000 - No more than .001% variance in color from specification - Not more than 1 pen in a sample of 100,000 that won't light up These conditions constitute: A. Accuracy B. Acceptance criteria C. Accepted Deliverables Answer choices: 1. A and C 2. A 3. B 4. None of the above

27- 3(B)

28) Which of the following is not true about T&M contracts? A. Combine aspects of cost-reimbursable and fixed-price contracts B. Used when a precise statement of work cannot be prescribed quickly C. Can increase in contract value as if they were cost reimbursable Contracts D. Unit labor or material rates cannot be preset by the buyer and seller

28 D Ref: PMBOK® guide 5th ed. Page 364.

28) Risk register is an output of: a) Identify Risks b) Perform Qualitative risk analysis c) Perform Quantitative risk analysis d) Plan Risk responses

28 a. Pg 312

28) You are a project manager of a company that contracts through a vendor for its staffing needs. You create a job posting listing qualifications needed for the candidates for your project and pass it on to the vendor asking him to provide you with suitable candidates. Which of the following are you doing? A. Human resource training B. Acquire project team C. Confirm HR availability D. Contracting Answer choices: 1. D 2. A 3. B 4. None of the above

28- 3(B)

29) Obtaining seller responses, selecting a seller, and awarding a contract are done in: A. Plan Procurement Management B. Conduct Procurements C. Control Procurements D. Manage Procurements

29 B Ref: PMBOK® guide 5th ed. Page 355.

29) The key features of adaptive life cycle projects are: A. They facilitate change B. Don't involve stakeholders as much C. Iterative D. Incremental Answer choices: 1. A, C, and D only 2. A only 3. B only 4. C and D only

29- 1(A, C, and D only) Ref: PMBOK® guide 5th ed. Page 526.

29) Updates to the risk register is an output of: a) Perform Quantitative risk analysis b) Perform Qualitative risk analysis c) Control risks d) All of the above

29d Pg 333, 341, 354

2) Your construction project was damaged by an earthquake. Your contractor says that he cannot fulfil the terms of the contract due to a specific clause you both had signed in the contract. He is referring to the: a) Force majeure clause b) Fixed price clause c) Contract obligation terms d) None of the above

2a Explanation: Ref: https://en.wikipedia.org/wiki/Force_majeure

119) Which of the below is/are true about tolerance? A. Is an allowable variation to a metric B. Is a project attribute C. Is the same as measurement D. Can be expressed as a percentage Answer choices: 1. A, B 2. B, C 3. A, D 4. C, D

3

142) Which of the below is/are true about facilitated workshops? A. Help reconcile stakeholder differences B. Improve communication between participants C. Help discover issues earlier D. Might take longer to define cross-functional requirements Answer choices: 1. A 2. A, B 3. A, B, C 4. All of the above

3

183) As a project manager, you prepare a schedule presentation for your management. The presentation shows high-level timelines and is in a summary form. The schedule is called: A. Master schedule B. Milestone schedule C. Detail schedule D. Project time management plan Answer choices: 1. A 2. B 3. Both A and B 4. Neither A nor B

3

184) Which of the below are examples of project schedule network diagrams? A. Pure logic diagram B. Logic bar chart C. Time-scaled logic diagram D. Milestone chart Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

3

196) Which of the below is/are true about tolerance? A. Is an allowable variation to a metric B. Is a project attribute C. Is the same as measurement D. Can be expressed as a percentage 1. A, B 2. B, C 3. A, D 4. C, D

3

80) Depending upon the application area, a contract can also be called: A. Agreement B. Understanding C. Subcontract D. Purchase order Answer choices: 1. A 2. B 3. All of the above 4. None of the above

3

83) Who is responsible to ensure that procurements purchased meet needs of the project? A. Project manager B. Risk auditor C. Project management team D. Seller Answer choices: 1. A 2. B 3. C 4. None of the above

3

97) Depending on the application area, the seller may be identified as which of the below? A. contractor B. Subcontractor C. Vendor D. Service provider Answer choices: 1. A 2. B 3. All of the above 4. None of the above

3

99) Depending on the buyer's position in the project acquisition cycle, the buyer may be called which of the below? A. Client B. Service requestor C. Prime contractor D. Acquiring organization Answer choices: 1. A 2. B 3. All of the above 4. None of the above

3

Questions 61-80 61) Contested changes are also called: A. Claims B. Appeals C. Disputes D. Issues Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

3

3) Your company plans to install an employee satisfaction tool to gather employee feedback. It has the resources it needs to create the tool in-house. As the project manager, you conduct the make-or-buy analysis. Since the members are assigned to other projects and are unavailable for the employee satisfaction tool creation you decide to buy. Which of the following are not true about the buy decision? A. You may decide to purchase the tool from outside B. Leasing the tool from outside is a possible option C. Support costs of purchasing the tool from outside shouldn't be included in the buy decision as they are indirect costs D. You may decide to get an external vendor to create the tool for you

3 C Ref: PMBOK® guide 5th ed. Page 364.

35) Which of the following are true about projects? a. The result of a project always has to be tangible b. Projects always involve multiple team members c. Projects always involve only one organization Answer choices: 1. A and B 2. B and C 3. A and C 4. None of the above

35- 4(None of the above) Ref: PMBOK® guide 5th ed. Page 3.

35) Develop Schedule produces the following output: a) Project schedule b) WBS c) Activity time d) Project plan

35a, Pg 173

36) RBS (Resource breakdown structure): A. Can be used to track project costs B. Can be aligned with the organization's accounting system C. Can contain resource categories other than human resources Answer choices: 1. A 2. All of the above 3. C 4. B

36- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 261.

36) You are managing a road repair project. Budget is set at $100,000 and the supplier decision will be made based on who bids lowest. You prepare a procurement document to solicit proposals from prospective sellers. Which of the following are alternate names for the procurement document? A. Bid B. Quotation C. Tender D. Proposal Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

36- 3(A, B, C) Ref: PMBOK® guide 5th ed. Page 368.

36) Critical path is: a) The time it takes to finish the project completing only the critical activities b) Difference between end time and start time of project c) The sequence of activities that represents the longest path through a project, which determines the shortest possible project duration d) The sequence of activities that represents the shortest path through a project, which determines the longest possible project duration

36c. Pg 176

37) A RACI chart is: A. Matrix-based chart B. An example of a Responsibility chart C. Organization chart D. An example of a RAM (Responsibility assignment matrix) Answer choices: 1. A, B, and D 2. All of the above 3. C, D, A 4. B and C

37- 1(A, B, and D) Ref: PMBOK® guide 5th ed. Page 261-262.

37) You are managing a road repair project. Budget is set at $100,000 and the supplier decision will be made based on who bids lowest. You prepare a procurement document to solicit which of the below from prospective sellers (choose the best answer)? A. Bid B. Quotation C. Tender D. Proposal Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

37- 3(A, B, C) Ref: PMBOK® guide 5th ed. Page 368.

37) When there are multiple critical paths in a project: a) The risk is less as it is divided between the paths b) The risk is more as the risk of delay is more c) Risk depends on how the critical path is calculated d) There is no risk as the paths cancel it out

37b

38) In RACI matrix, RACI stand for: A. Responsible, Accountable, Consult, Inform B. Responsible, Accountable, Contracted, Inform C. Responsible, Accountant, Contracted, Inform D. Responsible, Accountable, Committed, Inform Answer choices: 1. A 2. None of the above 3. B 4. C

38- 1(A) Ref: PMBOK® guide 5th ed. Page 262.

38) You are managing a road repair project. Budget is set at $100,000 and the supplier decision will be made based on who bids lowest. You prepare a procurement document to solicit proposals from prospective sellers. Which of the following are possible ways to issue the procurement request? A. Publication of the request in public newspapers B. Publication of the request in trade journals C. Publication of the request in public registries D. Publication of the request on the internet Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

38- 4(A, B, C, D) Ref: PMBOK® guide 5th ed. Page 368.

38) Dummy activities are used in: a) Activity on arrow diagram b) Activity decomposition c) Activity list d) Activity duration estimates

38a

39) You are managing a road repair project. Budget is set at $100,000 and the supplier decision will be made based on who bids lowest for the materials and delivery. Four sellers bid for the contract and the materials requested are standard and readily available from all of them. A. Seller A bids at $80,000 and has a good reputation. B. Seller B bids at $90,000 and has the best reputation among all bidders. C. Seller C bids at $95,000 and doesn't have a good reputation. D. Seller D bids at 77,000 and is a new bidder who has just started his business. Which of the sellers will you select for awarding the contract?

39 D Ref: PMBOK® guide 5th ed. Page 368.

39) A chart that shows who rolls up to who in your company is called: A. Responsibility chart B. Role chart C. Organization chart D. RACI matrix Answer choices: 1. A 2. None of the above 3. B 4. C

39- 4(C) Ref: PMBOK® guide 5th ed. Page 261.

39) Software Project A took 5 months to complete. Project B, very similar to Project A will probably take about 5 months to complete. This expert judgement technique is: a) Analogous estimating b) Critical path c) Expert estimation d) Compression

39a, Pg 169

3) Your vendor has confirmed in writing that he will not be able to provide the products contracted to him, in the time mentioned in the contract. You can terminate the contract and sue for damages. This is a type of: a) Minor breach b) Anticipatory breach c) Material breach d) Fundamental breach

3b Explanation: https://en.wikipedia.org/wiki/Anticipatory_repudiation

115) Develop Project Charter has the following benefits (Choose the best answer): A. Well-defined project start B. Well-defined project boundaries C. Creation of a formal record of the project D. Direct way for senior management to formally accept and commit to the project Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

120) An organization's business needs can be based on which of the below? A. Market demand B. Ecological impacts C. Legal requirement D. Social need Answer choices: 1. A, B, D 2. B, D, A 3. None of the above 4. All of the above

4

121) Which of the below are true about deliverables? A. A unique and verifiable product that is required to be produced to complete a process B. Tangible components completed to meet the project objectives C. Can include elements of the project management plan D. Capability to perform a service that is required to be produced to complete a phase Answer choices: 1. A 2. B 3. C 4. All of the above

4

122) Which of the below are examples of work performance data? A. Work completed B. Key performance indicators C. Actual costs D. Number of change requests Answer choices: 1. A 2. B 3. C 4. All of the above

4

123) Which of the below could change requests include? A. Corrective action B. Preventive action C. Defect repair D. Updates Answer choices: 1. A 2. B 3. C 4. All of the above

4

125) Which of the below are functions of the change control board? A. Review change requests B. Record change decisions C. Delay change requests D. Evaluate change requests Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

129) Which of the below is true about project scope and product scope? Choose the best answer. A. Completion of the project scope is measured against the project management plan while completion of the product scope is measured against the product requirements B. Product scope comprises the features and functions that characterize a product, service, or result while project scope comprises the work performed to deliver a product, service, or result with the specified features and functions C. Project scope is sometimes viewed as including product scope D. Work of the project should result in delivery of the specified product scope Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

131) Which of the below are components of the requirements management plan? A. Requirements prioritization process B. Product metrics C. Traceability structure D. Details on how requirements activities will be planned Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

186) Which of the below must schedule data include? A. Schedule milestones B. Schedule activities C. Activity attributes D. Documentation of all identified assumptions and constraints Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

191) Which of the below include supporting details for activity cost estimates? A. Documentation about how the estimate was arrived at B. Documentation of assumptions and constraints C. Indication of the range of possible estimates D. Indication of the confidence level of the final estimate Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

53) The project management processes that are applied in Control procurements are: A. Direct and Manage Project Work B. Control Quality C. Perform Integrated Change Control D. Control Risks Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

55) Which of the following in a contract can be changed by getting an approved change request? A. Terms and conditions B. Procurement statement of work C. Pricing D. Descriptions of the deliverables to be provided Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

58) You spend money on the following activities during the project to avoid failures. Which of these are costs of conformance? A. Training costs B. Equipment costs C. Costs associated with the time to build the right product D. Costs associated with documenting the processes 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

63) Which of the below is not true for early contract terminations? A. Special case of procurement closure B. Can result from a mutual agreement by both parties C. Can result from the default of one party D. Can be for convenience of the buyer if provided for in the contract Answer choices: 1. A 2. B 3. C 4. None of the above

4

68) Which of the below are stakeholders for a project you will deliver? A. Project sponsor B. Your suppliers C. Customers D. Your organization Answer choices: 1. A, B, C 2. A, B, D 3. A, C, D 4. All of the above

4

69) Which of the below models is used in stakeholder analysis? Choose the best answer. A. Power/interest grid B. Power/influence grid C. Influence/impact grid D. Salience model Answer choices: 1. A, C 2. B, D 3. None of the above 4. All of the above

4

74) Which of the below information about stakeholders will be present in the stakeholder register? A. Name B. Role in project C. Location D. Classification (Supporter/neutral/resistor) Answer choices: 1. A, B, D 2. A, C, D 3. A, B, C 4. All of the above

4

76) Which of the below are engagement levels of stakeholders? A. Unaware B. Resistant C. Aware D. Supportive Answer choices: 1. A, B, C 2. A, C, D 3. B, C, D 4. A, B, D

4

79) Which of the below are present in stakeholder management plan? A. Scope and impact of change to stakeholders B. Stakeholder communication requirements for the current project phase C. Time frame and frequency for the distribution of required information to stakeholders D. Method for updating and refining the stakeholder management plan as the project progresses and develops Answer choices: 1. A, B, C 2. B, C, D 3. C, D, A 4. A, B, C, D

4

82) Which of the below are interpersonal skills that a project manager applies to manage stakeholders' expectations? A. Building trust B. Resolving conflict C. Active listening D. Overcoming resistance to change Answer choices: 1. A 2. A, B 3. A, B, C 4. All of the above

4

85) Which of the below are management skills that a project manager applies to coordinate and harmonize the group toward accomplishing the project objectives? A. Facilitate consensus toward project objectives B. Influence people to support the project C. Negotiate agreements to satisfy the project needs D. Modify organizational behavior to accept the project outcomes Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

91) Which of the below approaches are examples of Continuous improvement? A. Plan-do-check-act B. Total Quality Management C. Six Sigma D. Lean Six Sigma Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

Questions 101-120 101) Which of the below are part of the seven basic quality tools (7QC)? A. Fishbone diagrams B. Flowcharts C. Pareto diagrams D. Checksheets Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

4

4) When looking for contractors for your home remodeling project, you narrowed your list down to three contractors A, B, and C. You checked online reviews from other customers and felt that A might be suitable for your project. You called and talked to all the contractors and finally decided that B would be the best fit based on the information he provided. Which technique influenced your final decision? A. Reviewing B. Meetings C. Expert judgment D. Market research

4 B Ref: PMBOK® guide 5th ed. Page 366.

4) You are a project manager in company ABC. You just released phase A of your project. One of the key resources Q in your project is also much sought after for other projects. You cannot officially assign him to your phase B of your project but you need his expertise. Which of the below are possible options? A. Negotiate with other project managers for Q's time, at least to provide some oversight and guidance B. Request Q to conduct knowledge transfer sessions to another resource X in your team so X can pick up from where member Q left off C. Check in with Q when key decisions have to be made D. Escalate to management that the project cannot be done without Q and log a risk Answer choices: 1. A, B, and C 2. None of the above 3. C 4. D

4- 1(A, B, and C) Ref: PMBOK® guide 5th ed. Page 259.

40) Your prospective seller claims that he has always exceeded performance requirements and has had only happy clients in the past. But prior customers that verified the seller's work experience and compliance with contractual requirements did not provide positive feedback about the seller. Which of the below source selection criteria failed? A. Warranty B. Past performance of sellers C. References D. History

40 C Ref: PMBOK® guide 5th ed. Page 369.

40) Role-responsibility-authority forms, Position descriptions, and Text-oriented formats specify which of the following for resources: A. Responsibilities B. Authority C. Competencies D. Qualifications Answer choices: 1. A 2. None of the above 3. All of the above 4. C

40- 3(All of the above) Ref: PMBOK® guide 5th ed. Page 262

40) Crashing: a) Is a schedule compression technique b) Increases cost c) Is achieved by adding resources d) All of the above

40d, Pg 181

41) You post an ad inviting ghostwriters to apply for your writing project that involves writing a book with your ideas. You want to own copyrights for the book. One of the conditions is that the ghostwriter has to sign a 'Work for hire' agreement which states that you will pay the writer for their work but they cannot claim any ownership or copyrights of the work. Out of the writers that applied to your project, only one was willing to sign the 'Work for hire' agreement. You are covering which of the following source selection criteria? A. Technical capability B. Intellectual property rights C. Proprietary rights D. History

41 B Ref: PMBOK® guide 5th ed. Page 369. Explanation: Copyright is an intellectual property.

41) Which of the below are examples of networking? A. You chat with your team after your meeting is over B. You have a lunch meeting with one of your sponsors C. You talk to other engineers at a pizza meet-up that happens every Friday D. You meet and talk to vendors at a trade conference Answer choices: 1. A 2. None of the above 3. All of the above 4. C

41- 3(All of the above) Ref: PMBOK® guide 5th ed. Page 263.

41) Fast tracking: a) Is a schedule compression technique b) Does sequential activities in parallel c) Increases risk of rework d) All of the above

41d Pg 181

42) As a PM, you are performing make-or-buy analysis on whether to create a software tool in-house or procure it from outside. Which of the below do not influence make-or-buy decisions? A. Core capabilities of the organization B. Value delivered by vendors meeting the need C. Cost-free estimating of vendor capability D. Capability internally compared with the vendor community

42 C Ref: PMBOK® guide 5th ed. Page 374.

42) Quality audit: i) Is a tool in Perform quality assurance ii) Checks the compliance of project activities with organizational policies iii) Can confirm the implementation of approved change requests including updates, corrective actions, defect repairs, and preventive actions iv) May be scheduled or random, and may be conducted by internal or external auditors a) i, iii, iv b) None of the above c) All of the above d) ii, iii

42 c. Pg 230, 246

42) The document that provides help on how human resources should be staffed, managed, and released is: A. Human Resource Management Plan B. Project management plan C. Staffing management plan D. Release management plan Answer choices: 1. A 2. None of the above 3. B 4. C

42- 1(A) Ref: PMBOK® guide 5th ed. Page 263.

43) As a PM of a construction company, you invite prospective sellers to meet with you and address their questions before they submit a bid. You collect questions from the bidders and incorporate responses as amendments to procurement documents. This meeting cannot be called a: A. Bidder conference B. Verbal conference C. Contractor conference D. Pre-bid conference

43 A Ref: PMBOK® guide 5th ed. Page 375.

43) You are preparing the Human Resource Management Plan and adding the below for your project: Business analyst: Gathers requirements from client Java developer: Develops web application based on requirements Quality Assurance analyst: Tests web application and logs defects These are: A. People and tasks B. Roles and competencies C. Roles and Responsibilities D. Roles and job descriptions Answer choices: 1. A 2. None of the above 3. B 4. C

43- 4(C) Ref: PMBOK® guide 5th ed. Page 263.

43) Ishikawa diagrams are also called: a) Fishbone diagrams b) Causal diagrams c) Stick diagrams d) Bone diagrams

43a, Pg 325

44) You are preparing the human resource management plan. You are figuring out how many employees to assign to the project, how many contractors are needed for the project, and whether some of the work can be outsourced to your offshore team in Philippines. You are working on: a) Resource calendars b) Staff acquisition c) Developing schedule d) Managing project team Answer choices: 1. A 2. None of the above 3. B 4. C

44- 3(B) Ref: PMBOK® guide 5th ed. Page 264.

44) Which of the following is/are not true about bidder conferences? A. They are used to conduct open bidding from prospective sellers to ensure buyer gets the best offer B. They are used to clarify prospective seller questions to ensure common understanding of buyer's requirements C. They are meetings between buyer and prospective sellers after submitting a bid D. Each prospective seller's question is answered by the buyer and kept confidential Answer choices: 1. A, B, D 2. B, C, D 3. A, B, C 4. A, C, D

44- 4(A, C, D) Ref: PMBOK® guide 5th ed. Page 375.

44) Some managers believe that people do not work willingly and must be watched and managed continuosly. They are of type: a) Theory X b) Theory Y c) Theory XY d) Theory V

44a, Ref: https://en.wikipedia.org/wiki/Theory_X_and_Theory_Y

45) Which of the following is not true about agreements? A. They are informal documents between a buyer and seller B. They are mutually binding C. They can be simple or complex D. They may reflect the simplicity of the effort

45 A Ref: PMBOK® guide 5th ed. Page 357.

45) A chart that shows the number of hours a person, department, or project team would have to work per week or over the course of the project is called: A. Bar chart B. Resource histogram C. Resource Pie chart D. Line graph Answer choices: 1. A 2. None of the above 3. B 4. C

45- 3(B) Ref: PMBOK® guide 5th ed. Page 264-265.

45) When an individual's lower level needs are met, the next level's needs are his motivation. This forms the basis of: a) Theory Y b) Maslow's hierarchy c) Theory X d) None of the above

45b. Ref: https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs

46) Your project is about to end and there are questions among your team members about what's in store for them after the current project ends. You call for a meeting and assure them that they will be assigned to upcoming projects. You documented this in the: A. Staff release plan B. Staff retaining plan C. Staff retention plan D. Staff plan Answer choices: 1. A 2. None of the above 3. B 4. C

46- 1(A) Ref: PMBOK® guide 5th ed. Page 266.

46) You are conducting procurements for your project. Which of the below tools and techniques can you use? Choose the best answer. A. You meet with prospective sellers to explain your requirements and answer any questions the sellers may have B. You ask members of your company's legal team to evaluate sellers' proposals C. Your company has a list of potential sellers. But you post ads online inviting other sellers D. You hire a professional estimator to estimate costs for your statement of work Answer choices: 1. A 2. A, B 3. A, B, C 4. A, B, C, D

46- 4(A, B, C, D) Ref: PMBOK® guide 5th ed. Page 375-376.

46) Locating all team members in the same location is called: a) War room b) Collocation c) Teleconferencing d) Telecommuting

46b. Pg 277

47) A procurement agreement has been prepared that includes terms and conditions and other items that the seller has to provide. Whose responsibility is it to ensure that the agreement meets the needs of the project and abides by the organization's procurement policies? A. Project manager B. Seller C. Project management team D. Buyer and seller

47 C Ref: PMBOK® guide 5th ed. Page 377-Agreements.

47) Which of the following can be created as the outcome of a project? a. An enhancement b. A document c. A report d. An improvement in existing service e. The need to perform a service Answer choices: 1. All of the above 2. A, B, C, D 3. A, B, D, E 4. A, B, D

47- 2(A, B, C, D)

47) Noise is: a) Any interference that might compromise the delivery of the message b) False information c) Highest in bad weather d) None of the above

47a. Pg 293

48) Resources A and B are the best resources Company ABC's Information Technology department has. A new multi-million dollar project has been initiated and it is necessary for resources A and B to work on the project to make it successful. Resources A and B are considered to be: A. Assigned B. Recruited C. Pre-assigned D. Negotiated Answer choices: 1. A 2. B 3. C 4. D

48- 3(C) Ref: PMBOK® guide 5th ed. Page 270.

48) A procurement agreement can also be called: A. Understanding B. Contract C. Sub contract D. Purchase order Answer choices: 1. A 2. B 3. C 4. All of the above

48- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 377-Agreements.

48) A project manager manages a team of 5. The number of communication channels is: a) 15 b) 10 c) 5 d) None of the above

48a. Pg 292

49) Which of the below is not true about a contract? A. It is a mutually binding legal agreement B. It is a legal relationship subject to remedy in court C. Obligates seller to provide specified products and buyer to pay seller D. Final contract language may not reflect all agreements reached

49 D Ref: PMBOK® guide 5th ed. Page 377-Agreements and Procurement negotiations.

49) You work for a research organization that collects and analyzes data to draw medical conclusions. The latest need is to find and identify if there is a relation between vaccinations taken by mothers during pregnancy and birth defects in their babies. Mothers who were vaccinated during pregnancy who have children diagnosed with birth defects are interviewed, data collected and analyzed for patterns and trends, and the results published as a report. This is: a. An example of a project b. Not a project if only one person does all the work c. Not a project. It is medical research Answer choices: 1. A 2. B 3. C 4. None of the above

49- 1(A) Ref: PMBOK® guide 5th ed. Page 3.

49) Email communication is: a) Formal style, written b) Informal style, written c) Both a and b d) Neither a nor b

49b. Pg 287

4) As a PM, you manage multiple projects. One of your projects is over budget while the other is under budget. You decide to transfer money from the latter to the former and report both projects as within budget. This is against the PMI code of ethics and is called: a) Unethical management b) Budget tampering c) Fraudulent reporting d) Cost leveling

4b

5) Prospective sellers have submitted bids based on your statement of work. You notice that seller 1 has submitted a bid of $100,000, seller 2 has submitted a bid of $120,000, and seller 3 has submitted a bid of $90,000. However your estimate of costs was $500,000. Which of the below cannot be reasons for this huge difference between seller estimates and your estimate? A. Procurement statement of work was ambiguous B. Sellers misunderstood buyer's requirements C. Sellers failed to respond to the entire statement of work D. Bidder conference was effective in answering suppliers' questions

5 D Ref: PMBOK® guide 5th ed. Page 376.

5) In a company ABC, Project B ended and all the contractors were let go after the end of the project. Another Project-A is expected to end in a month. The project manager wants to place the team members in other projects but hasn't told them or the vendors yet. This has raised concern amongst Project A's team members, mostly contractors who aren't sure if they will also be let go after the project. This has led to rumors and a decrease in morale and performance. One contractor quit during this critical time of Project A while other contractors are looking for other jobs during work hours. This could be because: A. The project manager did not prepare the Staff release plan B. The project manager did not provide recognition or rewards to the team members C. The project manager did not plan for a smooth transition for the team D. The project manager did not communicate well with the team Answer choices: 1. A or C or D 2. A or B or C 3. B or C or D 4. None of the above

5- 1(A or C or D) Ref: PMBOK® guide 5th ed. Page 265.

50) A contract has been prepared between your company (seller) and the client that includes the options A-D below. Which of these can the buyer not specify in the contract? A. Payment to you will be made 30 days after you bill the client B. Your resources will be evaluated every quarter for performance on the project C. Roles and responsibilities for your resources on the project D. Selection criteria that was used to choose you for award of contract

50 D Ref: PMBOK® guide 5th ed. Page 378.

50) You haven't met your project team members in person. However, you spend a lot of time talking to them over the phone and conducting web-based meetings with them. You most probably have: A. An invisible team B. A virtual team C. A geographical team D. A traveling team Answer choices: 1. A 2. D 3. C 4. B

50- 4(B) Ref: PMBOK® guide 5th ed. Page 271.

50) A technique used to identify root causes of issues is: a) Fish bone diagram b) Quality check c) Issue list d) Defect review

50a. Pg 236

51) Multi-criteria decision analysis tool uses various criteria to score potential team members. Some of them are: A. Availability B. Experience C. Cost D. Skills Answer choices: 1. A 2. D 3. C 4. All of the above

51- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 271-272.

51) A bar graph that shows resource assignments over time is: a) Resource leveling b) Resource histogram c) Resource chart d) Gantt chart

51b, Pg 559

52) You are a project manager scoring potential team members to see who can be part of your team for the next project. Resource A has the necessary skills and experience but is not a team player. Resource B is a team player and will fit your budget but his location will not work for your project. You decide to not use Resources A and B for your project. You have used which of the below tools and techniques in acquiring your project team? A. Acquisition B. Virtual Teams C. Cost D. Multi-Criteria Decision Analysis Answer choices: 1. A 2. B 3. C 4. D

52- 4(D) Ref: PMBOK® guide 5th ed. Page 272.

52) Resource leveling: i) Is the allocation of resources to resolve overallocation issues ii) Helps resolve resource conflicts iii) Can impact time of project iv) Can only be done with project management software a) i, ii, iii b) i, iv c) ii, iii, iv d) iii, iv

52a.Pg 179

53) You are a project manager with onsite and virtual team members. One of your onsite team members starts early and leaves early. Which of the following should you consider while preparing a resource calendar for your project? A. Resource availability and Schedule constraints B. Birthdays and Anniversaries C. Local Holidays D. Time zones Answer choices: 1. A, C, D 2. B, C, D 3. C, B, A 4. All of the above

53- 1(A, C, D) Ref: PMBOK® guide 5th ed. Page 272.

53) A CPM critical path has: a) Non-zero float b) Negative free float c) Zero total float d) None of the above

53c. Pg 177

54) Which of the following are examples of projects? a. Building a dam in 2 years to control flooding in the area b. Publishing a bio-medical research paper in 6 months c. Improving customer experience for a burger joint in 3 months d. Implementing a reporting software upgrade in 6 months Answer choices: 1. A and D 2. D 3. All of the above 4. A

54- 3(All of the above) Ref: PMBOK® guide 5th ed. Page 4.

54) If CPI=1.3, SPI=.8, what's the status of the project? a) Over budget and behind schedule b) Under budget and behind schedule c) Under budget and ahead of schedule d) Over budget and ahead of schedule

54b. Pg 219

55) One of your team members, A has raised a concern over another member, B's work hours and that it would impact deliverables. You assure A that you will talk to the B and handle the issue. You also thank A for his inputs. You talk to B in private, identify the issue, and help resolve the problem. You have used: A. Negotiation skills B. Soft skills C. Conflict resolution skills D. Risk management skills Answer choices: 1. A 2. B 3. C 4. D

55- 2(B) Ref: PMBOK® guide 5th ed. Page 275.

55) Scope management plan is an output of: a) Plan Scope management b) Define Scope c) Both a and b d) None of the above

55a. Pg 106

56) A portfolio is a collection of: 1. Projects 2. Programs 3. Subportfolios 4. Operations Answer choices: A. 1 B. All of the above C. 2 D. 3

56- 2(All of the above) Ref: PMBOK® guide 5th ed. Page 4.

56) Earned value=100, Planned value=110, the schedule performance index is: a) 1.1 b) 0.91 c) -10 d) 10

56b.Pg 219

57) Scope, quality, and budget are examples of: A. Project constraints B. Project risks C. Project resources D. Project needs

57 A Ref: PMBOK® guide 5th ed. Page 6.

57) Earned value=100, Actual cost=120, the cost performance index is: a) 0.01 b) 20 c) 0.833 d) -20

57c. Pg 219

58) The five stages of development per the Tuckman ladder are: A. Forming, Storming, Norming, Performing, Adjourning B. Forming, Storming, Norming, Performing, Adjusting C. Forming, Storming, Norming, Persisting,, Adjusting D. Forming, Storming, Norming, Persisting, Adjourning Answer choices: 1. None of the above 2. A, B, C 3. C 4. A

58- 4(A) Ref: PMBOK® guide 5th ed. Page 276.

58) The five stages in team development according to Tuckman's ladder are: a) Forming, storming, norming, performing, adjourning b) Forming, storming, norming, reforming, adjourning c) Forming, norming, reforming, performing, adjourning d) Planning, forming, storming, performing, adjourning

58a Pg 276

59) Theory Y assumes employees: a) Are self-motivated b) Have to be micro-managed c) Work only for money d) Are not ambitious

59 a. Ref: https://en.wikipedia.org/wiki/Theory_X_and_Theory_Y

59) Your project involves onsite as well as offshore resources. The team offshore sends any questions they have to the onsite resources which the onsite resources address during their day time. This helps the offshore team work effectively during their work hours. The teams work hand in hand and all is well. Which stage of the Tuckman ladder would you say your team is in now? A. Norming B. Performing C. Exchanging D. Collaborating Answer choices: 1. None of the above 2. A, B, C 3. C 4. B

59- 4(B) Ref: PMBOK® guide 5th ed. Page 276.

5) Your brother can influence bids in the vendor company that has been contracted for your project. You should: a) Disclose the bid price that is most likely to give him an advantage when bidding b) Reject other vendors and award him the contract c) Refrain from the decision-making process and make a full disclosure to stakeholders and wait for their decision before you proceed d) Hint to the stakeholders that your brother might be involved in bidding

5c Explanation: PMI® code of ethics Ref: https://www.PMI.org/~/media/PDF/Ethics/ap_PMIcodeofethics.ashx, Page 5

6) Project A created reports for use by Marketing business users. The reports displayed the effectiveness of campaigns in different parts of the country. Due to growth in business, the client now wants to include data in the report about campaign effectiveness in countries around the world. The client also wants to fix some data anomalies introduced in the reports due to expanding business in different currencies. He is willing to fund the effort and has set a desired date for report release. Can this be done as a new project? a. Yes. An enhancement can be the outcome of a project b. No. This is too minor to be a new project c. This can be a new project only if new team members are hired d. Yes. An improvement can be the outcome of a project Answer choices: 1. A and D 2. B 3. C 4. None of the above

6- 1(A and D) Ref: PMBOK® guide 5th ed. Page 3.

6) Project manager A prepared the stakeholder management plan and published it on the team's wiki site. One of the stakeholders who was identified as being resistant to the project came across that information and was upset. Project manager A was not: A. Aware of the sensitive nature of the stakeholder management plan B. The confidentiality of the stakeholder management plan C. Taking appropriate precautions regarding distribution of this information D. Asking stakeholders to sign a non-disclosure agreement before viewing the stakeholder management plan Answer choices: 1. A, B 2. B, C 3. C, D 4. A, C

6- 4(A, C) Ref: PMBOK® guide 5th ed. Page 404.

60) Your project team had two fashion designers A and B. You hired a third designer, C to help with project tasks. A and B haven't worked with C so far. A, B, and C each has a different idea for an evening gown that they can't agree on. Which stage of the Tuckman ladder would you say your team is in now? A. Norming B. Storming C. Exchanging D. Differing Answer choices: 1. None of the above 2. A, B, C 3. C 4. B

60- 4(B) Ref: PMBOK® guide 5th ed. Page 276.

60) Low-priority risks should be: a) Added to a watch list and the risk register updated b) Removed from the watch list c) Removed from the risk register d) Informed to the customer

60a. Pg 350

61) You lay down the following for your onsite and virtual team members to follow: -Meetings should start on time -Any information that a team member possesses should be shared with other team members via email -Meetings should be scheduled at times agreeable to both onsite and virtual team members You have set the: A. Team dynamics B. Leadership tone C. Ground rules D. Team rules

61 C Ref: PMBOK® guide 5th ed. Page 277.

61) A technique used in Expert Judgement to determine probability of risk is: a) Interviews with experts b) Rank Risks c) Risk register updates d) Plan Risk responses

61a

62) Colocation is also referred to as: A. Tight matrix B. Loose matrix C. Close matrix D. Location matrix

62 A Ref: PMBOK® guide 5th ed. Page 277.

62) Monte Carlo simulation is a technique used to perform: a) Qualitative risk analysis b) Quantitative risk analysis c) Decision tree analysis d) Risk response

62b

63) Your project has onsite members and one virtual team member. Given the criticality of the project, you decide to bring the one virtual team member onsite till the project goes live. You are planning: A. To enhance the team's productivity B. Colocation C. To enhance communication D. To bring the team members in the same physical location Answer choices: 1. All of the above 2. B 3. C 4. D

63- 1(All of the above) Ref: PMBOK® guide 5th ed. Page 277.

63) Inputs to Perform Quantitative Risk analysis process are: a) Risk register b) Risk management plan c) Cost management plan d) All of the above

63d, Pg 312

64) Your project operates on a limited budget. To cut costs, you have to hire a quality assurance resource, A who will work offshore. All your other resources are onsite in the same physical location. But it would be really helpful if A is located in the same physical location as your other team members, at least during the testing phase of the project in order to improve the team's ability to perform and enhance communication. So you plan to bring A onsite for a few months and then send him back offshore. You have implemented the following tools and techniques in acquiring and developing your project team: A. Virtual teams and Colocation B. Virtual teams and loose matrix C. Physical teams and tight matrix D. Pre-assignment and Staff assignment

64 A Ref: PMBOK® guide 5th ed. Page 277.

64) Inputs to Perform Quantitative Risk analysis process are: a) Organizational process assets b) Schedule management plan c) Cost management plan d) All of the above

64d, Pg 312

65) One of your team members has been consistently delivering solutions and helping your project in all its phases. You are planning to give her a cash award after the project completes for her performance and contributions. But she is frustrated that her efforts are not being acknowledged. Which of the following have not been effectively used as effective team development processes? A. Recognition and Rewards B. Colocation C. Interpersonal skills D. Ground rules

65 A Ref: PMBOK® guide 5th ed. Page 277.

65) Tools/techniques to perform quantitative risk analysis are: a) Expert judgement b) Data gathering and representation techniques c) Quantitative risk analysis and modeling techniques d) All of the above

65d, Pg 312

66) You are the project manager of a company A. You have prepared a project management plan. There have been some changes during the course of the project to the scope, budget, and timelines. As and when information is available, you update the plan. This is called: A. Progressive elaboration B. Scope creep C. Altering estimates D. Change request

66 A Ref: PMBOK® guide 5th ed. Page 6.

66) 'Plan risk responses' process involves: a) Planning to decrease threats to the project b) Planning to benefit from possible opportunities c) Both of the above d) Only A

66c, Pg 342

67) Which of the following can be used as Rewards and Recognition for team members? A. Giving certificates of appreciation B. Posting 'Thank you' notes on the company's internal website C. Giving a bonus D. Mentioning the team member's name and achievement on a wall of fame Answer choices: 1. None of the above 2. B 3. C 4. All of the above

67- 4(All of the above) Ref: PMBOK® guide 5th ed. Page 282.

67) Examine the statement-"A detailed risk response plan should be prepared no matter how huge or trivial the risk is, irrespective of whether the effort is cost-effective or not, as this is the process." This statement is: a) Always true b) Always false c) Sometimes true d) Sometimes false

67b

68) A project management plan: A. Is created during planning and is frozen (cannot be changed later) B. Can be iteratively developed as the project progresses C. Can be improved by adding more details as and when information becomes available D. Will not work as projects tend to change over time by their very nature Answer choices: 1. A 2. B and C 3. None of the above 4. D

68- 2 (B and C) Ref: PMBOK® guide 5th ed. Page 6.

68) Positive risks are also called: a) Good risks b) Opportunities c) Advantages d) Project plusses

68b, Pg 344

69) Your team member A is experienced and has been with the company for a while. Your team member B has been newly hired. She is capable but is new to the company and is catching up. A complains about B and is constantly picking on her and sending her rude emails blaming her for things she is not expected to know. You notice that A and B are not getting along well. You talk to B and assure her that she is doing a good job and that you will talk to A about the situation. You talk to A in private and explain to him that B is new and is catching up and that he should give her some time. Which of the following conflict resolution techniques are you using? A. Withdrawal B. Force C. Smooth D. Reconcile Answer choices: 1. B 2. D 3. A 4. None of the above

69- 2 (D) Ref: PMBOK® guide 5th ed. Page 282.

69) The four strategies used to deal with negative threats are: a) Avoid, transfer, mitigate, accept b) Avoid, transfer, mitigate, reject c) Accept, transfer, mitigate, reject d) Accept, analyze, avoid, mitigate

69a. Pg 344

6) A project you are managing is about to be completed. But there is a minor defect in the work produced by the contractor. You should: a) Neglect the defect if it is trivial b) Ask the contractor to fix according to SOW c) Submit a new RFP d) None of the above

6b

7) You are a project manager managing a project that automates report creation. Currently, reports are being manually created by analysts. Your project will create a portal where the reports will be automatically created. This has created job insecurity in the analysts and their supervisors who will have to test and approve the reports you create. You identify this concern and have meetings with the analysts and supervisors, explain the benefits the project will bring, show some opportunities where the analysts' time can be better utilized by supervisors on alternate analyses, and how the supervisors can present more accurate data free from human errors to upper management thereby increasing their reliability. After a few meetings, the analysts and their supervisors like your project and are happy to work with you on making your project successful. Which of the below have you done? A. Facilitate consensus toward project objectives B. Influence people to support the project C. Negotiate agreements to satisfy the project needs D. Modify organizational behavior to accept the project outcomes

7 B Ref: PMBOK® guide 5th ed. Page 408.

7) Resource A is an exceptionally qualified and competent software developer. All project managers in the company request his functional manager to assign him to their projects. The functional manager would: A. Assign resource A to the first project manager that requested A for his project B. Ask resource A to choose which project he wants to work on C. Assign resource A to work on the project with the maximum budget D. Assign resource A to work on the project with most visibility and benefits Answer choices: 1. A 2. B 3. C 4. D

7 D Ref: PMBOK® guide 5th ed. Page 270.

70) Your team member A is experienced and has been with the company for a while. Your team member B has been newly hired. She is capable but is new to the company and is catching up. A complains about B and is constantly picking on her and sending her rude emails blaming her for things she is not expected to know. You notice that A and B are not getting along well. If you used the force technique to resolve conflict, which of the following would you do? A. Not interfere and let A and B resolve on their own B. Instruct A to change his behavior using your power C. Talk to A and B in private and try to find a compromise D. Use your power and instruct A to stop behaving rudely with B Answer choices: 1. B 2. D 3. C 4. None of the above

70- 2 (D) Ref: PMBOK® guide 5th ed. Page 282.

70) Validate Scope and Control Scope belong to: a) Planning process group b) Initiating proces group c) Executing process group d) Monitoring and Control process group

70d, Pg 61

71) Your company has had some financial difficulties last year as a result of which employees will face a cut in some of their benefits. There are concerns among the employees and the CEO calls for an all-hands meeting. He explains the problems the company is facing, his plan for turning things around, and addresses concerns from the employees. Which of the following leadership styles is the CEO exhibiting? A. Democratic style B. Authoritarian style C. Engaging style D. Free-rein style Answer choices: 1. B 2. C 3. A 4. None of the above

71- 2 (C)

71) In a fixed price contract, the risk: a) lies more with the seller b) lies more with the buyer c) is the same for seller and buyer d) Can't say

71a, Pg 344

72) You as a project manager, before taking any decisions, take inputs from all your team members and take a decision that's in the best interest of your team. You are a: A. Democratic leader B. Task-oriented leader C. Engaging leader D. Free-rein style Answer choices: 1. B 2. A 3. C 4. None of the above

72- 2 (A)

72) In a time-materials contract, the possibility of a cost increase: a) lies more with the seller b) lies more with the buyer c) is the same for seller and buyer d) Can't say

72b, Pg 364

73) The CEO of your company has decided that there will be two weeks of forced vacation every year. He has made this decision on his own for the company without taking any suggestions from his employees. His style of leadership is: 1. Autocratic 2. Task-oriented 3. Narcissistic 4. Laissez-faire Answer choices: A. 2 B. 1 C. 3 4. None of the above

73- B

73) Purchasing insurance is a form of ______ risk: a) Avoiding b) Transferring c) Mitigating d) Working around

73b, Pg 344

74) One of your fellow project managers is very concerned about keeping his team members satisfied and maintaining good relations with them. He appreciates them and encourages communication. His team members are motivated but sometimes there is a loss in productivity. He is a: 1. Relationship-oriented leader 2. Task-oriented leader 3. Free-rein leader 4. Laissez-faire leader Answer choices: A. 2 B. 1 C. 3 D. None of the above

74- B

74) The only output of the Identify Risks process is: a) Risk analysis b) Risk register c) Risk monitor d) Risk response plan

74b, Pg 440

75) Team member A will be leaving on vacation for a month and his work will have to be handled by team member B. You had assigned A as the primary resource and B as the secondary resource and arranged for cross-training and knowledge transfer sessions from A to B. You also ensured that A prepared documents that would make it easy for B to refer to when A was away. This is an example of a: A. Replacement B. Preventive action C. Resource swapping D. Resource acquisition Answer choices: 1. B 2. A 3. C 4. None of the above

75- 1 (B)

75) The four strategies used to deal with positive threats are: a) Exploit, share, enhance, accept b) Exploit, share, enhance, adjust c) Exploit, simulate, enhance, accept d) Exploit, share, prototype, accept

75a, Pg 345

76) As a project manager, you are sending project status emails to your team and stakeholders. You are: A. Monitoring communications B. Managing communications C. Planning communications D. Controlling communications Answer choices: 1. B 2. A 3. C 4. D

76- 1 (B)

76) How to define, monitor and control risks in a project is documented in: a) Expert judgement interview results b) Risk register c) Risk management plan d) Workshops

76c

77) Which of the below are examples of project communication documents? A. Emails sent to stakeholders and users about the availability of a new function B. Email sent to vendor manager about start date of new contractor C. Minutes of meeting sent to meeting attendees D. Reminders sent to team to submit time for the month Answer choices: 1. All of the above 2. A 3. C 4. None of the above

77- 1 (All of the above)

77) Tools/techniques used in Plan Procurements process are: a) Make or buy analysis b) Expert judgement c) Market research d) All of the above

77d, Pg 358

78) Delay in message delivery, communication of information to the wrong audience, or insufficient communication to the stakeholders and misunderstanding or misinterpretation of the message communicated can be the results of: A. More than necessary communication planning B. Inadequate communication planning C. Adequate communication planning D. Enterprise environmental factors Answer choices: 1. B 2. A 3. C 4. None of the above

78- 1 (B) Ref: PMBOK® guide 5th ed. Page 290.

78) Unclear scope definition in a project using Fixed price contract can lead to losses for: a) the buyer b) the vendor c) both buyer and vendor d) Neither as these are sunk costs

78c

79) Project manager A provides a lot of information to his stakeholders, some that they are interested in and some that they aren't. He is an: A. Effective communicator B. Over communicator C. Inefficient communicator D. Under communicator Answer choices: 1. B 2. A 3. C 4. None of the above

79- 3 (C) Ref: PMBOK® guide 5th ed. Page 290.

79) Request for proposal, Request for Information, Invitation for bid are broadly called: a) Procurement documents b) Vendor documents c) Bidding documents d) Contract documents

79a

7) As a PM, you have identified some low priority risks. You should: a) Neglect them as they will mostly not occur b) Add them to a watch list within the risk register c) Plan detailed response plans d) None of the above

7b Ref: Pg 350

8) You are managing a time-sensitive project and getting your deliverables from a supplier. Which of the below is a strategy to manage potential risks to schedule due to supplier delays/failure to deliver? A. You draft an agreement with the seller detailing implications on him if there's a delay in delivering products B. You have a back-up supplier C. You buy insurance to compensate for overruns due to delay D. In the worst case, you plan to drop the project Answer choices: 1. A 2. B 3. All of the above 4. None of the above

8- 3 (All of the above)

8) Company A manufactures light bulbs. Recently, customers have been calling company A saying that the light bulbs are defective and that customer support has not been very helpful. The company has also faced an increase in manufacturing costs and decrease in profits. They are planning to implement six-sigma methodology by creating a project for the same. Which of the below can this method help with? a. Minimize differences in manufacturing of light bulbs b. Implement strategies to increase profits c. Improve customer satisfaction d. Decrease manufacturing costs Answer choices: 1. A and C 2. C and D 3. All of the above 4. A, C, and D

8- 3(All of the above)

80) Project manager A's project has run into issues. He drops by his manager's cube and starts providing a project status update to his manager. After 30 seconds into the update, his manager only half-listens to A and begins to work on his computer when A is talking. He doesn't seem interested and doesn't seem to grasp the seriousness of what A wanted to communicate. What could have A done to get and keep his manager's attention? A. Start off the conversation using some catchy phrase to get the manager's attention B. Communicate the most important points/issues in the first 20 seconds C. Ask the manager to join him for coffee and provide updates at coffee time D. Communicate what the impact would be due to the issues and ask for suggestions if needed Answer choices: 1. B, A, D 2. All of the above 3. B, C 4. None of the above

80- 1 (B, A, D) Ref: In general, we have short attention spans. It is best to communicate the most important update first instead of beating around the bush. Starting off with a catchy phrase can help get immediate attention when duly following up with a summary of the issue and the impact can help maintain focus.

80) Create WBS belongs to: a) Initiating b) Executing c) Closing d) None of the above

80d. Pg 423. It belongs to Planning process group

81) Which of the following are means of communication? A. Shrugging in disapproval in a meeting B. Pausing and sounding doubtful during a conversation C. Sending emails D. Hosting meetings Answer choices: 1. C 2. All of the above 3. D 4. C and D only

81- 2 (All of the above) Ref: PMBOK® guide 5th ed. Page 287.

81) Closing a Project provides which of the following benefits? a) Releases organization resources to pursue new endeavors b) Formally ends project work c) Provides lessons learned d) All of the above

81d, Pg 100

82) Which of the following are means of communication? A. Nodding your head in approval during a meeting B. Yelling in disagreement during a meeting C. Telephone conversation D. Video conferencing Answer choices: 1. C 2. All of the above 3. D 4. C and D only

82- 2 (All of the above) Ref: PMBOK® guide 5th ed. Page 287.

82) Which of the below are inputs of Close Project? a) Project management plan b) Organization process assets c) Accepted deliverables d) All of the above

82d, Pg 102

83) Your company manufactures vitamins. Your supplier has informed you that he will be getting some ingredients from a new source and that would increase some of your costs. You schedule a meeting with him. Which of the following are considered communication skills? A. You ask about the new ingredients and identify the sources B. You listen to the supplier who confirms that there will be no change in the quality of the new ingredients C. You negotiate a price that will work for both you and the supplier D. You tell the supplier that he would still have to stick with the same delivery guidelines set up earlier with the old source Answer choices: 1. C 2. All of the above 3. D 4. A

83- 2 (All of the above) Ref: PMBOK® guide 5th ed. Page 288.

83) 'Gold plating' is a) Beating customer expectations b) Producing excellent deliverables c) Addition of a feature not in the original scope plan d) All of the above

83c, Ref: https://en.wikipedia.org/wiki/Gold_plating_(software_engineering)

84) CPPC and fixed-price contracts are used in: a) PO with standard item b) PO with variable item c) Request for proposal d) Price-free contracts

84 a

84) A project with 21 stakeholders has how many communication channels? A. 22 B. 231 C. 21 D. 210 Answer choices: 1. C 2. None of the above 3. D 4. B

84- 3(D) Ref: PMBOK® guide 5th ed. Page 292. Explanation: The total number of communication channels = n(n - 1)/2, where n is the number of stakeholders. n=21 # of communication channels=21*20/2=210.

85) WBS is created in: a) Project Scope management b) Risk management process c) Planning process d) Monitor and control

85 a, Pg 106

85) The sequence of steps in a basic communication model are: A. Encode, Transmit Message, Decode, Acknowledge, Feedback B. Transmit Message, Encode, Decode, Acknowledge, Feedback C. Transmit Message, Encode, Acknowledge, Decode, Feedback D. Decode, Transmit Message, Encode, Acknowledge, Feedback Answer choices: 1. C 2. None of the above 3. A 4. B

85- 3 (A) Ref: PMBOK® guide 5th ed. Page 292.

86) As the assisting research associate, you are working late Friday evening on some experiments. Your professor is on vacation. You have some questions on the experiments your professor has designed and send him an email. You get the automated 'Out of office' response from his mail box. You decide to work on something else till he responds. Which of the following steps of basic communication have been accomplished? A. Encode, Transmit Message, Acknowledge B. Encode, Transmit Message, Decode, Acknowledge C. Encode, Transmit Message, Decode, Feedback D. Decode, Transmit Message, Encode, Acknowledge, Feedback Answer choices: 1. A 2. None of the above 3. C 4. B

86- 1 (A) Ref: PMBOK® guide 5th ed. Page 292.

86) A tool/technique used in the Plan Human Resource Management is: a) Political factors b) Organization chart c) Personnel policies d) Interpersonal factors

86b Pg 258

87) Which of the following are examples of 'Encode' in basic communication? A. Writing an email B. Asking questions in a meeting C. Responding to questions in a meeting D. Meeting with colleagues for lunch Answer choices: 1. A, B 2. None of the above 3. C 4. D

87- 1(A, B) Ref: PMBOK® guide 5th ed. Page 292.

87) RBS stands for: a) Resource breakdown structure b) Risk breakdown structure c) Both a and b d) Neither a nor b

87c, Pg 261, 317

88) Which of the following are examples of 'Decode' in basic communication? A. Replying to an email B. Understanding questions asked in a meeting C. Responding to questions in a meeting D. Meeting with colleagues for lunch

88 B Ref: PMBOK® guide 5th ed. Page 292.

88) Which of the following is true? a) RACI (Responsible-Accountable-Consult-Inform) is a type of RAM (Responsibility Assignment matrix) b) RAM shows the resources' responsibilities on the project c) RAM and RACI are matrix-based charts d) All of the above

88d, Pg 262

89) 'Scope' of project is: a) Any work committed to orally with customer b) Only work that has to be completed to successfully finish project c) Any work that customer requires to be completed d) Only work that can be completed within project duration

89 b

89) Which of the following are examples of 'Feedback' in basic communication? A. Replying to an email B. Understanding questions asked in a meeting C. Responding to questions in a meeting D. Meeting with colleagues for lunch Answer choices: 1. A, C 2. B 3. None of the above 4. D

89- 1(A, C) Ref: PMBOK® guide 5th ed. Page 292.

8) One of your team members' A's father was sick when you were in the planning stage of your project. A had informed you that he might have to leave to visit his father if the situation arose. You had planned for this and spoke to the functional manager of your group to provide a back-up resource, B to be used if necessary. Now, A has left to see his father and B is filling in for him. But B is taking more than expected time to get up to speed and this impacts project cost and schedule. This is an example of a: a) Residual risk b) Secondary risk c) Contingency plan d) None of the above

8b Pg 562

9) You have been named 'Best project manager of the year' and your team 'Best team of the year' in your department. Your employees don't quit often, they like working with you, they are honest with you and trust you, and help you deliver projects to your client's satisfaction. Which of the below have you done really well? A. You acquired a team with good team members B. You developed a good and effective project team C. You planned your project well D. You have a good relationship with your supplier Answer choices: 1. A 2. B 3. C 4. D

9 B Ref: PMBOK® guide 5th ed. Page 273.

9) One of your test team members identified a defect and confirmed that a report that was built for one of the customer's requirements would not conform to stakeholder expectations. Which of the following is false about this failure? A. It involves an internal failure cost B. The failure cost is called cost of non conformance C. The failure cost is called cost of poor quality D. There is no cost associated with a failure identified by the internal project team

9 D Ref: PMBOK® guide 5th ed. Page 235.

90) You sent emoticons in your email to your colleague. Due to differences in the email software used by your colleague and you, he just received some junk characters. This is an example of: A. Decode B. Transmit message C. Compromise D. Noise Answer choices: 1. A 2. B 3. None of the above 4. D

90- 4(D) Ref: PMBOK® guide 5th ed. Page 292.

90) Tools for Plan Quality Management are: a) Cost-benefit analysis b) Cost of quality c) Benchmarking d) All of the above

90d, Pg 230

91) You are in a teleconference with your team and your team members are not able to hear you clearly. They say your voice seems garbled. This is an example of: A. Decode B. Transmit message C. Compromise D. Noise Answer choices: 1. A 2. B 3. None of the above 4. D

91- 4(D) Ref: PMBOK® guide 5th ed. Page 292.

91) Crosby's cost of quality theory of 'zero defects' is based on: a) Prevention b) Correction c) Conformance d) Fitness for use

91a, Ref: https://en.wikipedia.org/wiki/Zero_Defects

92) Juran's fitness for use theory of cost of quality can be summarized as: a) Continuous improvement b) Making a product that meets or exceeds customer expectations c) Making a product that is easy to use d) Making a product with zero defects

92 b

92) You are the project manager of a team working on an embedded chip development project. Engineer A has been with the company for a long time and is not delivering quality work to schedule. This is impacting project timelines and project output. Which of the following are effective team-building techniques to resolve this issue? a. Call for a team meeting and blame Engineer A who hasn't been delivering so he will feel guilty and work harder b. Threaten Engineer A with poor performance reviews if he doesn't deliver c. Handle this as a team issue without blaming Engineer A and encourage his commitment d. Assign a different engineer to work and deliver what Engineer A was supposed to work on thus avoiding conflict Answer choices: 1. A and B 2. D 3. None of the above 4. C

92- 4(C) Ref: PMBOK® guide 5th ed. Page 513.

93) Your new team member who is unfamiliar with the meeting scheduling software says she sent a meeting invite to the team and copied you on the invite. But you did not receive it. The network in your office has been up and down lately. This could have compromised the delivery of the message and can generally be stated as: A. Noise B. Lack of language proficiency C. Messaging D. Communication Answer choices: 1. A 2. B 3. None of the above 4. D

93- 1(A) Ref: PMBOK® guide 5th ed. Page 292.

93) 'Budget at Completion' is also called: a) Actual cost b) Budgeted cost of work performed c) Earned value d) Total Planned value for the project

93d, Pg 218

94) Your weekly status update to the stakeholders wasn't sent as the email server was down for unscheduled maintenance and the message was lost due to technical issues. This can generally be stated as: A. Noise B. Lack of technology C. Messaging D. Communication Answer choices: 1. A 2. B 3. None of the above 4. D

94- 1(A) Ref: PMBOK® guide 5th ed. Page 292.

94) Which of the following are examples of cost reimbursable contracts: a) Cost plus incentive fee b) Cost plus fixed fee c) Cost plus award fee d) All of the above

94d, Pg 363

95) You ask your team member a quick question over instant message which he answers. This is an example of: A. Push communication B. Pull communication C. Interactive communication D. Push-pull communication

95 C Ref: PMBOK® guide 5th ed. Page 295.

95) A critical path activity: a) Is crucial for the project to be completed successfully b) Needs to be signed of by the stakeholder c) Is an activity on the critical path in the project schedule d) Is an activity that cannot be substituted by a different activity

95c, Ref: https://en.wikipedia.org/wiki/Critical_path_method

96) Which of the below are examples of interactive communication? A. Teleconference B. Video conference C. Face-to-face meetings D. Broadcast message Answer choices: 1. A, B, C 2. None of the above 3. All of the above 4. A, B, D

96- 1(A, B, C) Ref: PMBOK® guide 5th ed. Page 295.

96) A dummy activity has: a) Infinite duration b) Zero duration c) No importance d) All of the above

96b

97) Which of the below are examples of push communication? A. Weekly status reports B. A fax sent to the supplier C. An update on your project blog site D. Broadcast message Answer choices: 1. A, B, C 2. None of the above 3. All of the above 4. A, B, D

97- 3(All of the above) Ref: PMBOK® guide 5th ed. Page 295.

97) Residual risk is a risk: a) Found in reserve analysis b) That remains after all risk responses have been implemented c) That will be eliminated after applying the appropriate risk response d) None of the above

97b, Pg 558

98) You call one of your team members to check something. He is not available at his desk. You leave him a voice mail. This is an example of: A. Push communication B. Pull communication C. Interactive communication D. Push-pull communication Answer choices: 1. C 2. D 3. A 4. B

98 A Ref: PMBOK® guide 5th ed. Page 295.

98) Plan Scope Management and Define Scope belong to: a) Planning process group b) Initiating proces group c) Executing process group d) Monitoring and Control process group

98a, Pg 61

99) Which of the below are examples of pull communication? A. Uploading a design document to your project's repository for people to check out (Ex. SharePoint) B. A web-based course C. An update on your project blog site D. Broadcast message Answer choices: 1. A, B 2. None of the above 3. All of the above 4. A, B, D

99- 1(A, B) Ref: PMBOK® guide 5th ed. Page 295.

99) A room where team members work on issue resolution is called: a) Conference room b) Resolution room c) War room d) Video conferencing room

99c, Ref: http://www.PMI.org/learning/corporate-war-room-problem-solving-3368

9) To motivate your team, you decided to reward a team member who performed well. This hurt cohesion in the team. You should: a) Reset award criteria b) Modify reward strategy to be win-win for the team c) Award only two people d) Declare that there will be no rewards going forward

9b

100) In the SIPOC model, SIPOC stands for: A. Supplier, Input, Process, Output, Customer B. Stakeholder, Input, Process, Output, Customer C. Supplier, Input, Process, Optimize, Customer D. Supplier, Input, Process, Output, Customize

A

102) You are trying to decide whether a product should be developed in-house or purchased from outside. You will do this in which of the below phases? A. Plan Procurement management B. Conduct Procurements C. Independent estimates D. Proposal Evaluation Answer choices: 1. A 2. B 3. All of the above 4. None of the above

A

109) Architects and engineers can use which of the following techniques to determine which combination of aesthetics and usability will produce the most liveable home at reasonable cost? A. Design of experiments B. Force field analysis C. Statistical sampling D. Pareto diagram

A

117) Who from the below does not initiate a project? A. Project Manager B. Sponsor C. Project management office staff D. Portfolio governing body chairperson

A

140) Short, textual descriptions of required functionality developed during a requirements workshop are called: A. User stories B. User requirements C. Meeting notes D. Interviews

A

143) A technique that enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or for prioritization is: A. Nominal group technique B. Brainstorming C. Affinity diagram D. Idea/mind mapping

A

144) Which of the below methods is used in reaching a group decision when using the Delphi technique? A. Unanimity B. Majority C. Plurality D. Dictatorship

A

150) You have prepared a WBS but the total of the work at the lowest levels doesn't roll up correctly to the higher levels. Which of the below rules haven't been followed? A. 100 percent rule B. Rule of sums C. Net sum rule D. Total work rule

A

151) You are a new PM who has been assigned a project. You are trying to plan out the schedule for the project and seek help from other members who have been with the company for a long time and have worked on similar projects in the past. This tool/technique is called: A. Expert judgment B. Historical information C. Meetings D. Analytical estimation

A

159) You have to estimate the duration of the design activity for your project. You know that 20 drawings have to be created and it will take the architect 10 hours per drawing. You estimate that the design activity will take 200 hours. This is an example of: A. Parametric estimating B. Analogous estimating C. Three-point estimating D. Decision making

A

175) In the critical chain method, the buffer placed at each point where a chain of dependent activities that are not on the critical chain feeds into the critical chain is called: A. Feeding buffer B. Non-critical chain buffer C. Project buffer D. Resource buffer

A

179) Your project's duration needs to be shortened. The quality assurance cycle that is usually done after development is complete is now planned to be partly done in parallel with development to help shorten the duration. This is called: A. Fast tracking B. Crashing C. Resource leveling D. Resource smoothing

A

187) When planning your project's cost, you are referring to the published commercial information guidelines for resource cost per hour. This is an: A. Enterprise environmental factor B. Organizational process asset C. Financial database D. Cost-estimating procedure

A

188) Which of the below is true about the accuracy of a project's estimate? A. It increases as the project progresses through its life cycle B. It decreases as the project moves forward C. It remains the same D. It can increase or decrease depending on other factors that influence costs

A

51) During procurement award, the buyer specifies that any disputes that arise between you and the buyer have to be resolved out of court, using arbitration. You agree. You have been awarded the contract. The arbitration clause gets added to the: A. Contract B. Statement of work C. Risk register D. Independent estimate

A

56) You are a PM collecting work performance data as part of a contract with a seller. Which of the following will not be part of the data? A. Statement of work B. How far the quality standards set have been satisfied C. Costs incurred D. Finding out which invoices from seller have been paid

A

57) Which of the below is true about quality and grade? A. A quality level that fails to meet quality requirements is always a problem, a low grade of quality may not be a problem B. A quality level that fails to meet quality requirements may not always be a problem, a low grade of quality is always be a problem C. A quality level that fails to meet quality requirements is always a problem, a low grade of quality is always a problem D. A quality level that fails to meet quality requirements may not always be a problem, a low grade of quality may not be a problem

A

62) Claims are preferred to be settled by: A. Negotiation B. Mediation C. Conciliation D. Legal court

A

64) Which of the below is untrue for Close Procurements? A. Procurements cannot be closed if there are unresolved claims B. Addresses each contract applicable to the project or a project phase C. Ensures that contractual agreements are completed or terminated D. Involves administrative activities such as finalizing open claims

A

66) The process that identifies people that could impact the project, their interdependencies, influence, and impact on project success is: A. Identify Stakeholders B. Assess Stakeholders C. Stakeholder analysis D. Expert judgment

A

73) The main output of the Identify Stakeholders process is: A. Stakeholder register B. Stakeholders C. Potential stakeholders D. Stakeholder support

A

78) If one of your stakeholders has low interest and low power you should: A. Monitor him B. Keep him satisfied C. Manage him closely D. Keep him informed

A

84) The ability of stakeholders to influence the project is highest: A. During the initial stages of the project B. During the final stages of the project C. Throughout the project D. During execution phase of the project

A

87) The degree to which a set of inherent characteristics fulfill requirements is called: A. Quality B. Grade C. Performance D. Scope

A

92) Which of the below are maturity levels in the Capability Maturity Model Integrated (CMMI®)? A. Initial, Managed, Defined, Quantitatively Managed, Optimizing B. Initial, Managed, Developed, Quantitatively Managed, Optimizing C. Initiate, Managed, Defined, Quantitatively Managed, Optimizing D. Initial, Managed, Defined, Qualitatively Managed, Optimizing

A

93) Which of the below are maturity levels in the Organizational Project Management Maturity Model (OPM3®)? A. Standardize, Measure, Control, Continuously improve B. Standardize, Measure, Check, Continuously improve C. Standardize, Manage, Control, Continuously improve D. Standardize, Measure, Control, Continuously optimize

A

Question - 97 A data point in a control chart that requires investigation is called: A. a special cause B. a quality fault C. a rule of seven D. a rule of five

A is the correct answer. A data point in a control chart that requires investigation is called a special cause.

Question - 127 The purpose of a contract is to distribute a reasonable amount of ____________between the buyer and seller. A. Risk B. Responsibility C. Reward D. None

A is the correct answer. A fair contract shares a reasonable amount of risk between the buyer and the seller.

Question - 93 You are the project manager of a project and you have added some dummy activities to correctly show all logical relationships Which network diagramming method have you used ? A. ADM (Arrow Diagramming Method) B. Precedence Diagramming Method (PDM) C. PERT D. None

A is the correct answer. A is the correct answer. ADM (Arrow Diagramming Method) uses dummy activities to correctly show all logical relationships. Arrow Diagramming Method (ADM) uses arrows as activities, and nodes are used to connect and show dependencies. The Precedence Diagramming Method (PDM) uses boxes or nodes as activities and arrows as dependencies between the nodes.

Question - 144 An activity has an Early Start(ES) of 5 days and Late Start of 16 days.What is the activity's float ? A. 11 days B. 21 days C. 5 days D. 16 days

A is the correct answer. A is the correct answer. Activity float = Late Start - Early Start = 16-5 = 11 days

Question - 107 You are the project manager of a software project. Your team member want to make technical changes to an activity which will add more time to that activity. What should you do ? A. Check if the activity is on critical path B. Allow team members to change the activity C. Report to senior management D. Ignore change in activities.

A is the correct answer. A is the correct answer. Check the activity if it is on critical path is the best option.

Question - 98 A Heuristics is best described as : A. thumb rule. B. activity diagram. C. workaround. D. control tool.

A is the correct answer. A is the correct answer. Heuristics is thumb rule. Examples are cost per square feet etc.

Question - 90 Your project activity float is negative 10. What is your course of action ? A. add more resources B. ask more time to complete the project C. use less experienced team members D. Ignore It.

A is the correct answer. A is the correct answer. Negative activity float means your project is behind. Add more resource is best option.

Question - 154 A weighted average duration estimate to calculate duration is called : A. PERT B. CPM C. GERT D. pareto chart

A is the correct answer. A is the correct answer. Program Evaluation and Review Technique (PERT): Uses a weighted average duration estimate to calculate duration. Uses the probability of an estimate's accuracy. Expected Time = (Low + 4*Medium + High) / 6

Question - 88 The _________ details the different tasks for members in the project. A. Responsibility Assignment Matrix (RAM) B. WBS C. SOW D. Scope statement

A is the correct answer. A is the correct answer. Responsibility Assignment Matrix (RAM) details the different tasks for the members in the project.

Question - 125 As a project manager of a project , you have just completed Schedule network diagram. What should you do NEXT in time management ? A. Estimate Activity Resources B. Sequence Activities C. Estimate Activity Durations D. Develop Schedule

A is the correct answer. A is the correct answer. Schedule network diagram is an output of Sequence Activities, NEXT process is Estimate Activity Resources.

Question - 65 Which hierarchical chart shows resources? A. RBS B. OBS C. WBS D. Scope statement

A is the correct answer. A is the correct answer. The Resource Breakdown Structure shows various resources, both human and mechanical needed for the project.

Question - 47 Top-down estimating is also called _______ estimating. A. Analogous B. Primary C. Organizational D. Simple

A is the correct answer. A is the correct answer. Top-down estimating is also called Analogous.

Question - 169 Comparing target dates with the actual or forecast start and finish dates is called : A. Variance Analysis B. Earned Value C. Progress Reporting D. Crashing

A is the correct answer. A is the correct answer. Variance Analysis : Comparing target dates with the actual or forecast start and finish dates.

Question - 95 In which of the following situation network diagram is better than bar chart ? A. to show inter dependecies between activities B. analysis of schedule progress C. analysis of WBS D. analysis of project plan

A is the correct answer. A is the correct answer. network diagram is best to show Interdependencies between activities.

Question - 19 You are the project manager for a Project. You are updating the WBS during Define Activities, which is often called ________? A. Refinements B. Updates C. Activities D. Supporting detail

A is the correct answer. A is the correct answer. updating the WBS during Define Activities, is often called Refinements. It occurs with riskier projects.

Question - 114 A product description of a project can help in creating procurement details. Which one of the following best describes the product description? A. A product description defines the contracted work based on the requirements of the customer B. A product description defines the contracted work C. A product description defines the requirements for the contract work D. All of the above

A is the correct answer. A product description defines the contracted work based on the requirements of the customer.

Question - 164 While planning for a project you decide to keep a good grip over project risks.You and your team members have come up with the list of possible risks and would now like to prioritize them based on their probability and impact.This activity would take place in which process? A. Perform Qualitative Risk Analysis B. Perform Quantitative Risk Analysis C. Risk Identification D. Risk Register

A is the correct answer. After the Risks are identified - risk prioritization based on impact and probability is done in the Qualitative Risk Analysis.The question states that the risks are already identified - so Risk Identification is already done.Risk Register is an output of the Risk Identification process - there is no such process as Risk Register.Quantitative Risk Analysis deals with assigning a numerical value to each risk - so the correct answer is Qualitative Risk Analysis.

Question - 4 As a project manager you have successfully delivered all project deliverables within stipulated timelines - your senior management wants you to calculate the Cost of Quality - as a project Manager what costs would you NOT consider while making this calculation ? A. Cost of Hiring. B. Prevention costs. C. Appraisal costs. D. External and InternalFailure costs.

A is the correct answer. All of the above are correct - except option A - since Hiring Costs have nothing to do with Cost of Quality.prevention and Appraisal Costs are the expenditures during the project to AVOID failures while Internal and External Failure Costs are those incurred during and after the project BECAUSE of failures.

Question - 92 Which of the following statements are not true regarding the Scope Management Plan ? A. Scope Management Plan is not a Part of the Project Management Plan. B. Provides guidance on how the Project Scope will be verified. C. Provides guidance on how the scope will be defined , documented monitored and controlled. D. Provides guidance regarding the enterprise environmental factors and organizational process assets that would play a part.

A is the correct answer. All the options except Option A are true regarding the Scope Management plan.The Scope Management Plan is very much a part of the Project Management Plan.

Question - 32 You and a group of managers who conduct a weekly meeting for sharing information and project management best practices.Joe who is a colleague of yours explains the need of correctly identifying all the project stakeholders.He explains that in his current project he has made use of Stakeholders Engagement Assessment Matrix.Many of the other colleagues are not quite aware of the need and usage of this matrix - which of the following is the BEST choice ? A. Lists all the stakeholders along with their current engagement and desired engagement B. Lists all the stakeholders C. Lists only those stakeholders who are Resistant D. Lists only those stakeholders who are Supportive

A is the correct answer. As the name suggests this document is used to identify the current engagement level of project stakeholders.It can also be used to indicate desired level of engagement.Through this analytical process gaps in engagement levels can be identified and action plans and communciation plans can be generated to bridge these gaps. The Stakeholder Engagement Assessment Matrix does not list stakeholders depending on their engagement level - so options C and D are clearly wrong.While you might be tempted to choose option B - since we do list down all the stakeholders in a matrix in this document - the better and more qualified answer is Option A - where along with the complete list of stakeholders we also indicate their current and desired engagement level.

Question - 86 You are negotiating with a contractor for additional staff augmentation - a number of software developers and a few testers .As a buyer you dont quite have the exact statement of work ready.What kind of contract is MOST appropriate for this kind of work ? A. Time and Materials - T and M B. Cost plus fixed fee - CPFF C. Firm Fixed Price Contract - FFP D. Fixed Price Incentive Fee Contracts - FPIF

A is the correct answer. As the nature of work is not quite clear and this deals with contracting additional staff - the best choice of contract is T and M.Fixed price contracts are applicable where scope of work is quite clear which is not the case here.Here choosing a Cost-reimbursable contract makes no sense - since the unit rate of staff can be determined and agreed between you and the seller - so the best option is A - T and M

Question - 9 The project that you are in charge has been successfully completed.The last of the deliverables have been formally accepted by the client.You had several contractors with whom contracts were prepared.With the project done you decide to communicate the completion details and closure of contracts.Which is the best form of communication? A. Formal written B. Formal verbal C. Informal verbal D. Informal written

A is the correct answer. As this is related to a contract it must be a formal written form of communication.Any other form of communication related to contracts is not acceptable.

Question - 160 You are managing a project that is responsible for setting up an alcohol distillery.Your team is in its eighth month of execution.One of the vendors informs you that the agitators delivery is going to be delayed by a week .You look up the project management plan and the schedule baselines and decide to set up all the reactors first.Based on your analysis by moving tasks around you see that there would be no impact to any of the performance measurement baselines.What should you do next ? A. Go ahead and execute the rescheduled tasks as there is no impact to any of the baselines B. Write up a change request and submit to change control for approval C. Analyze the impact of the change to the triple constraints and then submit a change request D. Do nothing as this would cause changes to the baselines

A is the correct answer. Be careful and read carefully regarding the situation you are beaing asked to evaluate.In this case the change is not going to impact any of the baselines.In such cases the project manager has the authority to make changes to the project if there is no impact to the baselines.This is one condition where changes can be made without undergoing change control - but note that this is done after ensuring that there is no impact to the baselines - so the correct answer is option A

Question - 161 Which of the following statements are true regarding Control Account ? A. It is used as a Tool and Technique in Activity Definition process. B. Used to estimate cost at a level lower than the work package. C. Used to control costs of the project. D. Used in Integrated Change Control.

A is the correct answer. Control Accounts are used to provide a cost estimate at a level higher than the work package.They are used a s a technique in activity definition process.They are not used to control costs of the project and neither in Integrated change control.So the correct answer is option A.

Question - 159 Control chart helps: A. determine if the process is "in control" B. how various elements of a system are interrelated C. showS trends in a process over time D. shows the pattern of a relationship between two variables

A is the correct answer. Control Charts: Control charts are graphic display of the results over a time of a process. They are used to determine if the process is "in control".

Question - 158 Which of the following statements is TRUE regarding Fixed Price Contract A. The buyer has the least risk in this type of contract if scope is clearly defined B. Changes can be made in scope by the buyer with no impact to cost C. Should be the choice of contract when you need work to begin right away D. All of the above

A is the correct answer. Did you choose option D ? - if so read again - which options sound incorrect ?.Changes to scope cannot be made without a cost implication - infact this is best applicable when the seller clearly defines the scope.If work needs to begin right away the contract type should be Time and Money - not Fixed price since you may not have everything clearly defined. So the right answer is option A.

Question - 181 Which of the following is not a Risk Identification tool or technique ? A. Risk Register B. Documentation Reviews C. Brainstorming D. Interviewing

A is the correct answer. Documentation reviews helps identify risks based on the plans and assumptions - so this is a Risk Identification tool.Brainstorming deals with getting together various stakeholders and identifying potential risks.Interviewing experienced project participants, stakeholders and subject matter experts is also a great source of identifying risks.Risk Register is not a tool - rather it is the document in which identified risks are documented -so the Risk Register is not a Risk Identification tool.

Question - 36 What is the purpose of fishbone diagram? A. To illustrate how various factors might be linked to potential problems or effects B. Are used to determine if the process are in control C. Show trends in a process over time D. Shows the pattern of relationship between two variables

A is the correct answer. Fishbone diagram : To illustrate how various factors might be linked to potential problems or effects.

Question - 89 ISO Stands for __________ ? A. International Organization for Standardization B. International Standardized Organization C. In Standardized Organization D. None

A is the correct answer. ISO Stands for International Organization for Standardization.

Question - 25 What is the BEST use of a Work Authorization System ? A. It manages the timing and sequence of when activities need to be performed B. It manages who performs the activity C. It identifies the resources needed to complete activities D. It is used for comparing actual work against the baselines

A is the correct answer. It defines how work will be authorized and how work will be done at the right time and in the right sequence.Option B is not correct since who performs the work comes from the responsibility assignment matrix and neither is option C the right answer.Option D is related to monitoring and controlling work performace data which is not covered by Work Authorization System - so - option A is the correct answer

Question - 94 You are in charge of a painting project for a high rise building.As part of the planning - you need to take a decision of buy Vs lease for some stilt ladders needed on site.The cost of the ladder is 1000 $ and a daily cost of 4$ while the daily lease cost is 12$.If you were to lease the ladder - what should be the duration to ensure your decision is correct ? A. A duration less than 126 days B. A duration less than 150 days C. A duration greater than 126 days D. A duration greater than 126 days

A is the correct answer. Lets assume the duration to be X days. 12 * X = 1000 + 4 * X , 8X = 1000 , X = 125.This means that if the ladder is used for any duration equal or greater than 125 days it is economical to purchase rather than lease - so in other words to lease the duration should be equal to or less than 125 days - so option A is the right answer

Question - 157 The primary benefit of meeting Quality Requirements are ( Choose all that apply ) A. Less Rework,Higher productivity,Lower costs,Increased stakeholder satisfaction,Increased profitability. B. Decreased productivity due to time spent on Quality Requirements. C. Increased costs due to rework. D. Decreased stakeholder satisfaction.

A is the correct answer. Option A is the correct answer - All of the details stated are correct benefits of meeting Quality Requirements.By doing a cost benefit analysis of each quality activity - we can compare the cost of Quality with expected benefit.Options B , C and D infact are results of poor Quality.

Question - 192 Regarding Rolling Wave Planning which of the following statements are true - choose all that apply ? A. Rolling Wave Planning is a form of progressive elaboration. B. It is a planning technique performed only once. C. Work that is to be performed in the long term is planned in greater detail as compared to work in near teram D. It is a form of planning where all the details are estimated upfront.

A is the correct answer. Option A is the correct answer which correctly explain Rolling Wave Planning .Option B , C and D are clearly not correct since not all details are estimated upfront - rather only the immediate activities or tasks are estimated upfront.This process is performed iteratively and not only once.

Question - 200 You are developing strategies to effectively engage stakeholders throughout the project life cycle. What is process you are working on ? A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

A is the correct answer. Plan Stakeholder Management is the process to develope strategy to effectively engage stakeholders throughout the project life cycle.

Question - 91 The purpose of a quality audit is: A. To identify inefficient and ineffective policies B. To identify project quality for customer C. Study organizational behavior D. Prepare a report for the quality team

A is the correct answer. Purpose of quality audit is to identify inefficient and ineffective policies.

Question - 131 Conformance to specifications document is a description of: A. Quality B. Scope C. Integration D. None of the above

A is the correct answer. Quality on a project means that you are conforming to a standard that is set before you start the project.

Question - 48 The _________ is the international organization that controls the standards for quality. A. ISO B. PMP C. PMI D. ISCII

A is the correct answer. The ISO is the international organization that controls the standards for quality.

Question - 100 You are managing a project and to ensure things run smoothly - you have decided to provide project information periodically to all the stakeholders.You have decided that you would report against the baselines for scope , cost and schedule.Which of the following would be the best choice ? A. Performance reporting B. Status reports C. Forecasts D. Risk Register

A is the correct answer. The best choice is Performance reporting with respect to the triple constraints - Scope,Schedule and Cost.Forecasts are future projections while risk register deals with risks which are not the right options.While status reports could be an option the best answer is Performance reporting.

Question - 60 Which of the following statements is NOT true regarding change log ? A. Change log is used to log only approved change requests B. It is used to document changes that occur duing a project C. The changes along with their impact to cost , time and risk are logged D. Rejected change requests are also captured in the change log

A is the correct answer. The change log is used to log all change requests - approved and rejected changes.Along with the changes their impact to cost , time and risk details are also documented. So option A is not true regarding change logs and hence is the correct answer.

Question - 141 As a senior member in the executive management team - you have tasked project managers within your team to provide cost estimates for a huge project. You easily forsee the cost estimate of the project to run into millions of dollars.Along with the cost estimate - you are also expecting the Basis of estimates. What would you expect to be included in the documentation for Basis of estimates ? A. Basis of estimate,assumptions,known constraints,range of estimate,confidence level B. Cost at unit level and confidence level C. WBS D. None of the above

A is the correct answer. The correct answer here is A which states all the necessary details to be provided as the Basis of estimates.

Question - 149 You and and your team have just created a schedule network diagram.You have come up with the estimates and have defined the durations and subsequently have identified the Critical Path.You now decide to do a 'Forward Pass' through the Schedule Network Diagram - what would you be calculating ? A. The Early Start and Early Finish for each activity B. The latest start and latest finish for each activity C. The duration of the other paths D. The duration of the critical path

A is the correct answer. The correct answer is - A.Option C and D are incorrect as the Forward Pass is not used to calculate the duration.Infact based on duration the critical path is calculated.Option B talks about Late Start and Late Finish - which are calculated using Backward Pass.Using 'Forward Pass' - we calculate the Early Start and Early Finish of all the activities in the network diagram.

Question - 148 Your company has won a prestigious project which deals with building software to be used on spaceships landing on the moon.After building the schedule network diagram - you identify the critical path and also a number of Near-Critical Paths.What does this mean with respect to Risks related to Project Schedule ? A. The project is at high risk of meeting its schedule considering additional near critical paths B. The project has no risks of meeting its schedule considering additional near critical paths C. Near Critical Path will have no impact on the schedule - hence no risks at all D. The Near Critical Path activities have a lot of Float - so there is no fear of not meeting the project completion.

A is the correct answer. The correct answer is A - greater the number of near critical paths greater the risk of the project not meeting its scheduled completion dates.This is because the Near Critical Path activities will have very little float - so thereby hardly any flexibility - so any slippages in these tasks - in addition to tasks on the Critical Path can lead to schedule slippage.This is why Options B , C and D are incorrect.

Question - 26 You are in charge of a software project and you are almost 40% complete.The project stakeholders want a [performance report to date.You had planned to use Earned Value Management methodology.You come up with the following numbers: EV = 100 AC = 300 PV = 150 BAC = 600 You and your team have faced numerous issues till now . However you choose to ignore the current work performance and decide to go with what was originally planned. Based on this information what would be the EAC for the project ? A. 800 B. 200 C. 600 D. 1800

A is the correct answer. The correct answer is A - this is because here it is stated that whatever issues or lack of them experienced in the project were ignored - so here the past performance is not considered while the planned values are considered.So the formula : EAC = AC + ( BAC - EV ) = 300 + ( 600 - 100 ) EAC = 800

Question - 40 The Scope Baseline consists of the following: A. Approved Project Scope Statement , WBS , WBS Dictionary B. Preliminary Project Scope Statement,Approved Project Scope Statement , WBS , WBS Dictionary C. Scope Management Plan,WBS,WBS Dictionary D. Scope Management Plan,Approved Project Scope Statement,WBS Dictionary

A is the correct answer. The correct answer is A.

Question - 116 You are in the process of making a cost estimate for a large prestigious project. You decide to use the Three Point Estimation technique with Triangular Distribution. Based on your analysis and understanding you are confident that the project would be completed with a total cost of 108,000 $.You also estimate that a best case estimate would be 90000 $ while a worst case scenario would result in the costs incurred to shoot up to 138000 USD. What would the Three point Cost estimate be using Triangular Distribution ? A. 112000 $ B. 110000 $ C. 28000 $ D. None of the above

A is the correct answer. The correct answer is A.The question states we should use Three point estimate using triangular distribution. The formula for this estimation technique is a + b + c / 3 where a = Most Likely estimate , b = Estimate based on analysis of the Best case scenario and c = Estimate based on analysis of the Worst case scenario. So the Three point estimate using Triangular distribution is 108000 + 90000 + 138000 / 3 = 336000/3 = 112000 $

Question - 69 You are in the process of making cost estimates for a project.However detailed requirements are not yet available.A similar project was executed by your company and you decide to use the past projects historical data to come up with your estimates. This is called - A. Analogous estimating B. Parametric estimating C. Bottom-up estimating D. Three point estimating

A is the correct answer. The correct answer is Analogous estimating - since analogous estimation relies on past or historical data of similar nature. As the project is at an early state - where the detailed requirements are not yet available - this is the best technique suited to come to an early estimate - though it may not be very accurate.

Question - 104 Which of the following statements is true regarding Critical Path? A. There can be more than one Critical Path in a Schedule Network Diagram B. Critical Paths generally always have negative float C. Activities on Critical Path have positive float D. Critical Path has duration less than the non critical paths.

A is the correct answer. The correct answer is Option A .Generally activities on Critical Path have Zero float.Critical Path is the one which has the longest duration - so options B,C and D are not correct.You can always have more than one Critical Path in a project.

Question - 118 As a manager on a project you have identified and created the WBS and WBS Dictionary.You also plan to ensure that each deliverable gets the blessings of your stakeholders and sponsors.Which process are you planning to perform? A. Scope Verification B. Perform Quality Control C. Control Scope D. Define Scope

A is the correct answer. The correct answer is Scope Verification which deals with verifying that what was delivered was what was required.

Question - 52 You are in your third month of project execution which is expected to continue for a duration of 14 calendar months. Your sponsor has asked for a performance report. You decide to create a S curve. Based on the S curve you report your Actual Cost which is more than the Earned Value.Also the Planned Value is greater than the Earned Value. What would be the interpretation of this data ? A. The project is over budget and behind schedule]> B. The project is on schedule and on budget C. The project is over budget but on schedule D. The project is on budget but behind schedule

A is the correct answer. The correct asnwer is A - this is because the SPI is less than 1 and the CPI is also less than 1.

Question - 8 You are in charge of a project and to ensure things go well - you have had monthly meetings with the stakeholders.The project is running on schedule and budget.You are in your fourth month of execution - but the stakeholder indicates dissatisfaction with the deliverables.To make changes in the deliverables would mean a delay in the schedule.What would have been the most important process that could have prevented this situation? A. Scope Planning B. Scope Control C. Schedule Control D. Risk Monitoring and Control

A is the correct answer. The most important process that could have prevented this situation would have been - Scope Planning.Project deliverables are defined during scope planning so proper implementation of this process could have prevented this situation.

Question - 45 Of the following types of contracts - which has the HIGHEST risk for the buyer ? A. Cost plus fixed fee - CPFF B. Time and Material C. Firm Fixed Price Contract - FFP D. Fixed Price Incentive Fee Contracts - FPIF

A is the correct answer. The riskiest for the buyer in the options stated above is - Cost plus fixed fee.This is because its a Cost-reimbursable type of contract in which total costs are unknown - so there is an element of risk involved as total scope of work is not clear.Time and material have medium risk from the perspective of the buyer and are typically used for smaller dollar amounts.Of the options the Fixed price options are the least risky for the buyer since the cost will not change no matter what for the buyer ! The correct answer is option A

Question - 79 As a manager in an organization - which believes in the Theory X style of management - which of the following describes correctly the assumptions of this theory ? A. Employees are inherently lazy , dislike work and will avoid work if they can. B. Employees are motivated and enjoy doing their work. C. Employees want to do well at work. D. Employees are trustworthy and are motivated by doing a good job.

A is the correct answer. Theory X assumes employees cannot be trusted and will only work if rewarded or under threat and coercion.This theory does not consider an employee to work on their own - so the correct option is A.The other options consider an employee to be self motivated and self starter - which is not what Theory X is based on.

Question - 10 Your company has bagged a number of government contracts dealing with setting up infrastructure.This includes setting up roads and bridges.This is a very big and prestigious project so your company would like to ensure everything is planned well in advance.You are the project manager of this project.Considering its importance - you and your team come up with a list of risks.One of the subject matter experts indicates that during the months of July and August the construction work of the bridge across the river would need to stop on account of past history of flooding of the river.You agree with the expert and plan the schedule accordingly.What strategy did you just apply ? A. Accept B. Exploit C. Mitigate D. Transfer

A is the correct answer. This is an example of Risk acceptance strategy as there is nothing you can do about situations not in our control.Exploit is meant for positive situations while risk mitigation is where you have a strategy to either reduce the risk impact or probability.Neither is transfer correct as the question does not state that someone else will be responsible for handling the risk.

Question - 3 You are responsible for managing a project that deals with laying out a freeway connecting two major port cities.Progress in the past has been smooth but lately in the past few months you have observed a schedule and budget overrun.You decide to hold a meeting with your team members.On discussions you realize team members went ahead and made changes at the behest of the client requests on site.You are pretty sure the changes were not a part of the project scope statement - this is an example of: A. Scope Creep B. Gold Plating C. Integrated Change Control D. Fast Tracking

A is the correct answer. This is an example of Scope Creep.Integrated change control deals with formally approving or rejecting changes before they are implemented so it is not the correct answer.Fast tracking is a schedule compression technique - so it too is not the correct answer.While Gold Plating is related to change in scope it is generally done intentionally or knowingly for some trategic purpose.Scope creep relates to uncontrolled changes in product or projects scope and is often due to client interference.

Question - 22 You are the project manager and have decided to outsource a part of the project to a vendor. You have offered a bonus to the vendor if the work is completed in two months. This is an example of _____________. A. project incentive B. project goal C. fixed price contract D. None

A is the correct answer. This is an example of project incentive.

Question - 16 You are in charge of managing a software development project which is related to simulations for driving racing cars.In one of your team meetings - it has been reported that a lot of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues could have been prevented had a simple code review checklist been used.You prepare a code review checklist and ensure the code is reviewed as per the checklist.This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Control

A is the correct answer. This question is meant to test your understanding of the difference between what corrective action and preventive action is.Defect repair might sound tempting - but it is only applicable for the issues found for the current delivery.This is also not about Quality Control - so that leaves us with only two options - Corrective or Preventive actions.Corrective actions are always preceded by nonconformity while preventive actions are never preceded by nonconformity.In this case nonconformity in the form of a lot of issues during Quality Assurance were reported.The root cause was identified to be the need of a standard checklist which was then used.Preventive action is always taken proactively - in the question stated there is no demonstration of any proactive steps taken - hence this is not an example of Preventive action.The correct answer is option A - Corrective action The correct answer is A - All the other statements are valid regarding Network Diagrams .

Question - 113 You are a project manager of Software Product company. After a person is hired, you come to know that many of this person's ideas were developed by a competitor company. Are you going to implement the same ideas? A. Accept the new ideas. B. Ignore the ideas because it may be a violation of the code of conduct. C. Ask to sign NDA. D. Tell the person that he should not mention that the ideas came from another company.

A is the correct answer. Unless the employee has signed the NDA with his or her previous organization, there is no obligation for him or her not to share knowledge that was gained while working for the competitor.

Question - 37 Which of the following best describes Vrooms Expectancy theory ? A. Employees will put in efforts dependant on expectancy, valence, and instrumentality B. Employee motivation is not achievable - employees must be forced to get things done C. Hygiene factors will ensure that job dissatisfaction not occur - however it does not ensure job satisfaction D. People have needs starting with Physiological Needs and ending with self actualization

A is the correct answer. Vrooms Expectancy theory is based on the idea that people believe there are relationships between the effort they put in at work, the performance reviews / ratings they are credited for the effort, and the rewards they receive from their effort and performance review ratings. So people will be motivated if they believe that hard work and effort will lead to good performance reviews and good performance reviews will lead to desired rewards. This theory consists of three key elements: Expectancy - Perception of employee of how much and what amount of effort will lead to a desirable performance rating. Instrumentality - Perception or expectation that a good performance rating would translate into a hefty salary hike Valence - Preference of an employee for a certain reward. Option B is clearly unrelated to this theory - so it is not the correct answer. Option C is related to Herzbergs Hygiene theory - so it too is not the correct answer Option D is talking about Maslows Theory of Hierarchial needs - so again not the correct answer. Option A is the correct answer.

Question - 112 As a manager on a project your key outlook is to ensure that the project delivers within the scheduled timelines with minimal rework and customer delight.For some time now the project work is proceeding smoothly with a CPI and SPI a perfect 1.One of your team members approaches you and indicates that she might possibly need a long vacation on personal grounds.She indicates this could possibly occur in two months from now.You look up the schedule and as luck would have it - this team member happens to be scheduled to execute activities which are on the critical path - and her absence in two months time would cause a delay in schedule.You decide to take some action and ask the team member to start regular knowledge transfers to a couple of trainees.Your thought is though the trainees would be relatively inexperienced they would more than make up for it with two people rather than one person to perform these tasks should this team member need to go on leave.What did you just do ? A. Mitigate the risk B. Avoid the risk C. Transfer the risk D. Exploit the risk

A is the correct answer. You have mitigated the risk where by asking for the trainees to be trained you have created a Risk response strategy.Should this team member go on leave the trainees would execute the task.So you have not avoided the risk.Again there is no question of exploiting the risk as this is not a positive risk.This is not a case of Risk avoidance either - so the correct answer is Risk Mitigation - option A.

Question - 179 A company wants to hire a PMP, and you are applying for the position in the company. You are scheduled to take the PMP exam in a few days. At your interview, a comment is made implying that you are PMP certified. What do you do? A. Clarify that you are scheduled to take your PMP certification exam soon, but are not yet PMP certified. B. Confirm that you are a PMP certified and you will be certified soon if you pass the exam. C. Both of the above are true. D. None of the above

A is the correct answer. You have the responsibility to provide accurate, truthful representations concerning your qualifications, experience, and performance of services to a company.

Question - 70 Which of the below solution that Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation? A. Collaborate/problem solve B. Compromise/reconcile C. Force/direct D. Withdraw/avoid

A is the correct answer. Collaborate/problem solve. Incorporating multiple viewpoints and insights from differing perspectives; requires a cooperative attitude and open dialogue that typically leads to consensus and commitment. This approach can result in a win-win situation.

Question - 110 You are the project manager of a project and one of the functional managers wants to make a major scope change during the execution of the project. What should be your action? A. Prepare an impact detail of the change for the functional manager B. Refuse the change C. Complain to the sponsor D. Ignore the request

A is the correct answer. If there is scope change by a functional manager during the execution of the project, then the project manager sends the impact detail of the changes to functional manager.

103) The control chart below indicates that: A. The process is stable B. Corrective action should be taken as the process is out of control C. Variations are in the normal range D. No corrections are needed to the control parameters

B

104) The control chart below indicates that: A. The process is stable B. Corrective action should be taken as the process is out of control C. Variations are in the normal range D. No corrections are needed to the control parameters

B

105) You are managing a landscaping project. You have received bids from multiple agencies. Which of the below will you use to determine which bids are reasonable? A. Agency's timelines B. Activity cost estimates C. Contracts D. Agency reputation

B

106) Which of the following are not true about scatter diagrams? A. They are also called correlation charts B. They seek to explain a change in the independent variable, in relationship to a change observed in the corresponding dependent variable C. If correlation can be established between the dependent and independent variable, a regression line can be calculated D. A pattern of correlation may not exist between the variables

B

107) Which of the following is not true about Design of Experiments? A. It is used to reduce the sensitivity of product performance to sources of variations caused by environmental or manufacturing differences B. It provides a statistical framework for systematically changing each of the important factors, rather than changing all the factors one at a time C. It plays a role in optimizing products or processes D. Analysis of the experimental data should provide the optimal conditions for the product or process, highlight the factors that influence the results, and reveal the presence of interactions and synergy among the factors

B

110) You are developing a reporting system for your stakeholders sourcing finance data. Given the need for accuracy, the stakeholders have mentioned that they want your reporting system to reconcile with the source systems' finance data (revenue $) with an allowable variation of +/-0.05%. 0.05% is the: A. Defect frequency B. Tolerance C. Measurement D. Quality metric

B

113) As part of your dam construction project you plan to resource some of the work externally. These components of work can be found in (choose the best answer): A. RBS B. WBS C. Project management plan D. Project scope statement Answer choices: 1. A 2. B 3. All of the above 4. None of the above

B

127) Recording and reporting a list of approved configuration identification, status of proposed changes to the configuration, and the implementation status of approved changes is done as part of which of the below? A. Configuration audit B. Configuration status accounting C. Configuration identification D. Configuration verification

B

132) Which of the below is not true of requirements? A. They include capabilities to be met by the project B. They need not be the foundation of the WBS C. They include the documented needs of the sponsor D. They should be recorded in enough detail to be included in the scope baseline

B

134) Your project creates reports for your business users to run on a daily basis. The reports take too long to load and don't satisfy the performance requirement. Which of the following requirement classifications does performance requirement fall under? A. Quality requirements B. Solution requirements C. Transition requirements D. Project requirements

B

135) Your project creates reports for your business users to run on a daily basis. The reports take too long to load and don't satisfy the performance requirement. Which of the following requirement classifications does performance requirement fall under? A. Quality requirements B. Non-functional requirements C. Transition requirements D. Project requirements

B

136) Your project creates reports for your business users to run on a daily basis. The reports should display data according to the profile of the user logged in. This security requirement should be captured as a? A. Quality requirement B. Non-functional requirement C. Transition requirement D. Project requirement

B

137) Which of the below is not a tool/technique to collect requirements? A. Interview B. Delphi C. Facilitated workshop D. Focus group

B

145) Which of the following tools and techniques to collect requirements is most effective when audiences are varied, geographically dispersed, and where statistical analysis is appropriate? A. Workshops B. Questionnaires and Surveys C. Interviews D. Focus groups

B

146) For your project, you have decided to build a working model of the final product and revise it based on feedback from stakeholders. The tool/technique you are using is: A. Storyboard B. Prototype C. Benchmarking D. Observation

B

160) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days Most likely estimate: 4 days What is the expected duration using the triangular distribution? A. 6 days B. 4 days C. 2 days D. Cannot be determined with the data provided

B

163) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days Most likely estimate: 4 days What is the expected duration using the beta distribution? A. 6 days B. 4 days C. 2 days D. None of the above

B

172) You sign a contract with your building contractor and specify the types of materials that should be used in building the house. The contractor's men aren't showing up to work regularly and the work is delayed resulting in increased costs. But he still has to complete the building by the date you specified in the contract. This is an example of (Choose the best answer): A. Fixed price contract B. Firm Fixed Price Contract C. Fixed Price Incentive Fee Contract D. Fixed Price with Economic Price Adjustment Contract

B

173) The scheduling methods that uses buffers to account for limited resources and project uncertainty is: A. Critical path method B. Critical chain method C. Buffering method D. Resource optimization

B

180) Your project's duration needs to be shortened. So you ask your team to work weekends and hire additional resources to help shorten the schedule. This is called: A. Fast tracking B. Crashing C. Resource leveling D. Resource smoothing

B

193) Using the below information, calculate the EAC forecast for ETC work performed at the budgeted rate. Actual cost: $1000 Earned value=$900 Budget at completion=$1200 EAC is: A. $1000 B. $1300 C. $1200 D. $700

B

194) Using the below information, calculate the EAC forecast for ETC work performed at the present CPI. Cost performance index=1.2 Budget at completion=$1200 EAC is: A. $100 B. $1000 C. $1200 D. $700

B

195) You hire a consultant to help with network setup and security for your online business. Your site has just launched and you don't know how much your business will grow, how much the traffic will be, and how much if any, maintenance work is needed. You ask the consultant to log the hours he works per month and offer to pay him for the number of hours he has worked based on a fixed amount per hour. This is an example of: A. Fixed price contract B. Time and materials contract C. Cost reimbursable contract D. Hybrid contract

B

200) Which of the below is not true of a project? A. A project need not be part of a program B. Projects within a program may not be related through the common outcome or collective capability C. Success is measured by product and project quality, timeliness, budget compliance, and degree of customer satisfaction D. Projects have defined objectives. Scope is progressively elaborated throughout the project life cycle

B

52) During procurement award, the buyer specifies that any disputes that arise between you and the buyer have to be resolved using alternative dispute resolution. You agree and have been awarded the contract. Which of the below are examples of not examples of alternative dispute resolution: A. Conciliation B. Remedy in court C. Arbitration D. Mediation

B

70) If one of your stakeholders has high interest in the project and high power, you should: A. Keep satisfied B. Manage closely C. Keep informed D. Monitor

B

77) If one of your stakeholders has low interest and high power you should: A. Monitor him B. Keep him satisfied C. Manage him closely D. Keep him informed

B

88) As a design intent, a category assigned to deliverables having the same functional use but different technical characteristics is called: A. Quality B. Grade C. Performance D. Scope

B

Questions 181-200 181) Your project is to construct a huge shopping mall at the city center. It is a three year long project and you want to sign a contract that allows final price adjustments to account for inflation and changes in materials and labor costs over three years. This is an example of (Choose the best answer): A. Fixed price contract B. Firm Fixed Price Contract C. Fixed Price Incentive Fee Contract D. Fixed Price with Economic Price Adjustment Contract

B

Question - 41 You are the project manager and decided to outsource a part of the project to a vendor. The vendor discovered some issues that impact the cost and schedule of its work. How does the vendor update the agreement? A. A new contract needs to be signed by your company and the vendor B. A contract addendum needs to be signed by your company and the vendor C. An SOW needs to be signed by you and the vendor D. None of the above

B is the correct answer. A contract addendum needs to be signed by your company and the vendor.

Question - 87 A process with lack of consistency and predictability is called: A. in control B. out of control C. bad quality D. quality noise

B is the correct answer. A process with lack of consistency and predictability is called out of control.

Question - 128 A friend of yours approaches you seeking advice.She indicates she has offers from two organizations.Her role in one of the organization is that of a project Co-ordinator while in the other organization her role is that of a Project expediter.She is not quite clear of the difference between the two roles and seeks your advice.Which of the following statement is true ? A. There is really no difference between the two B. Project Expediter has no authority and cannot take decisions.Project co-ordinator has some authority and decision making authority. C. Project co-ordinator has no authority and cannot take decisions.Project Expediter has some authority and decision making authority. D. Project expediters are found in projectized organizations and Project co-ordinators are found in Functional organizations

B is the correct answer. A project expediter has no authority or decision making ability.A project co-ordinator has some amount of authority and some amount of decision making ability.So the correct answer is Option B .

Question - 132 You are the project manager of a marketing project and need to purchase some equipment. The accounting department needs a unilateral contract from you. Accounting is referring to which of the following: A. Legal Binding Contract B. Purchase Order C. Statement of Work D. WBS

B is the correct answer. A unilateral contract is simply a purchase order.

Question - 188 Which of the following statement is NOT true regarding starting a project without a charter ? A. There is a risk of constant change without a formal approved charter B. There is no risk of greater number of changes and disruption without a project charter. C. Managing expectations of different stakeholders can be an increased challenge without a formal approved charter D. The project manager will be undermined since the project manager would lack formal authority.

B is the correct answer. All the options A , C and D correctly state the disadvantages of starting a project without a formal approved charter.These are the very reasons why a project should not be started without an approved charter where risks of constant change , managing stakeholder expectation , lack of visibility of project's vision , mission , business case and also lack of authority to the project manager to execute the project.So the correct answer to the question is option B since it incorrectly states that there is no risk of increased changes without an approved proejct charter.

Question - 115 As a project manager of a project , you have just completed Schedule network diagram. Which of the following time management activities have you completed? A. Estimate Activity Resources B. Sequence Activities C. Estimate Activity Durations D. Develop Schedule

B is the correct answer. B is the correct answer. Schedule network diagram is an output of Sequence Activities.

Question - 123 You are a project manager for a project. While reviewing the cost estimates for the project, you notice that one of the cost estimates for an element in the WBS is 20% higher than the previous project for a very similar work. What should you do next? A. Accept the estimate. B. Ask the person responsible about the difference. C. Ignore it. D. Reduce the estimate.

B is the correct answer. Best option is to ask the person responsible about the difference and create the most accurate estimate that is practical.

Question - 105 Your company policy allows accepting gifts from customers within certain limit. Your customer is giving you a gift which is beyond the limit of your company policy. You have given a gift to the customer's representative already which has similar in value. What should you do? A. Accept it and don't tell anyone. B. Contact your company's senior management and ask for assistance. C. Ask your customer about company policy. D. Refuse it.

B is the correct answer. Best option is to contact your company's senior management and ask for assistance.

Question - 33 Your company policy allows you to gift customers within certain limit. By mistake, you have given a gift to the customer's representative already which is beyond the limit mentioned in your company policy. What should you do? A. Forget it and don't tell anyone. B. Contact your company's senior management and ask for assistance. C. Ask your customer to return the gift. D. Ask your customer to give you a gift which has the same cost

B is the correct answer. Best option is to contact your company's senior management and ask for assistance.

Question - 138 As a project manager you understand the importance of identifying all relevant stakeholders , their interest and influence and their needs and expectations.You have been assigned to handle a large construction project.You decide to do a thorough stakeholder analysis and you identify Laura and Sean.Based on your interactions and analysis - you know that both Sean and Laura are low in the pecking order so they do not wield any significant authority or power.However where it differs is in their interest in the project.Laura has a lot of interest while Sean is disinterested . You decide to plot them in a Power / Interest grid to help determine how you would manage these stakeholders. Which of the following is the best approach to handle these two stakeholders ? A. Both Sean and Laura should be Kept Informed. B. Sean should be Monitored and Laura should be Kept informed. C. Both Sean and Laura should be Monitored. D. Sean should be Kept informed and Laura should be Monitored.

B is the correct answer. Both Sean and Laura do not wield a lot of power and authority .However the differentiator seems to be their level of interest.While Sean is disinterested Laura has a high level of interest in the project.Stakeholders who have a high level of interest but who wield insignificant authority or power should be Kept informed - in this case Laura. Stakeholders who have a low level of interest and who wield insignificant authority or power should be Monitored - in this case Kelly.The correct answer being - Option B

Question - 146 You are in charge of a project that is running behind schedule.Your lead architect approaches you and indicates that should he introduce a change - the project could possibly catch up on lost time.What should be the FIRST thing you should do? A. Its a great suggestion which can bring the project back on schedule - so go ahead and implement it. B. Ascertain the impact of the change to your cost and scope and then write a change request and get a formal approval C. Write a change request and get a formal approval before making any changes D. Flatly refuse to make any changes

B is the correct answer. Both options of refusing to make the change outright or making the change immediately without analyzing are incorrect - so clearly options A and D are not the right choices.The question asks about what you should do first - so though writing a change request and getting an approval is logical - even better is to first ascertain the impact of the change.You already know that the change can reduce the schedule but you should also try and find the impact of this change to your other constraints - which are scope and cost - so once you have analyzed the impact of this change - you can now submit a change request and seek approval - hence option B is the BEST course of action.

Question - 12 You are managing a project that has teams located in different parts of the world.While the advantage of colocation is beneficial - the team structure or locations cannot be changed.Being an experienced manager that you are - you realize that without a proper communication channel can quickly lead to chaos.What would your choice of communication be? A. Formal and Verbal B. Formal and Written C. Informal and written D. Informal and Verbal

B is the correct answer. Considering cross located teams and difference in cultures involved the best choice of communication in this case would be formal and written.

Question - 18 Your team is in its second month of development.You are managing a software development project for a banking product.In one of the team meetings a debate arises if defects found during Quality control need to undergo change control.Some team members are convinced that all defects should undergo change control while the other half is convinced that defects do not need to undergo change control.Which of the following statements are untrue ? A. Defects to deliverables need to undergo change control B. Defects to deliverables need not undergo change control C. Corrective actions need to undergo change control D. Preventive actions need to undergo change control

B is the correct answer. Defects to deliverables , corrective actions and preventive actions - all of these need to undergo change control.So all the above statements are true except option B

Question - 96 Your company has been tasked with providing estimates for a road construction project. You have data available related to costs per square feet. You now need to provide an estimate of the cost of the project based on this data - what estimation technique is most applicable in such a scenario ? A. Top Down estimates B. Parametric Estimating technique C. Bottom Up Estimating D. Analogous Estimation

B is the correct answer. Here the correct answer would be Parametric Estimation - this is because the cost per unit is readily available. Parametric estimation uses the relationship between variables to determine cost or duration It calculates the cost or duration of the unit and also determines the number of units required which helps in calculating the cost / duration of the project.

Question - 81 Your project is in a critical phase.You notice one of the team members comes in late into office and leaves early.This is clearly impacting delivery.You decide to discuss the details with the concerned team member to better understand the details.On discussion you find no specific reasons so you explain the necessity and criticality of the project expecting the team member improves.However next week your lead engineer reports about inadequate time being spent by the same person in office.What would be the best choice of communication in this case ? A. Informal and verbal B. Formal and written C. Informal and written D. Formal and verbal

B is the correct answer. In this case you have already tried out the option of discussing with the team member once - which is an example of Informal verbal.Clearly that has not worked so it calls for a more stricter reprimand - so here the correct form of communication would be a formal written communication.

Question - 51 You are responsible for the complete makeover of a shopping mall which involves civil work and painting. After going through the details you have come up with the cost estimates which have been approved to arrive at the cost baseline. Work is now in progress and you and senior management are happy with the work throughput. Suddenly you realize the ceiling repair work was not factored in the estimates - though it was very much a part of the scope. You decide to make use of Contingency reserves - but your senior manager advises you to make use of the Management reserve - what is the correct option ? A. Neither of the two are correct options B. Making use of Management Reserve is the correct option C. Making use of Contingency Reserve is the correct option D. None of the above

B is the correct answer. Management reserve is meant for unknown unknowns and which is part of the scope of the project.The question clearly states that the work is in scope.Contingency reserves are for known unknowns which is not the case here.The correct answer is Management Reserve.

Question - 29 You are managing a project to set up a brand new play area for the community.You and your team have been working as per plan and things are moving smoothly.Suddenly one of the stakeholders indicates that the play area must also include a sand pit.This was not originally planned for so you analyze the impact to the cost , schedule and scope.You then submit the change request to the Change control board for their approval.You have immediately received an approval - what should your next step be ? A. Get the work done immediately and start executing B. Update the impacted baselines - scope , cost and schedule C. Update the work performance reports and share with stakeholders D. Setup a meeting with the change control board

B is the correct answer. Once you have created the change request and submitted for approval - you dont need to set up a separate meeting with the change control board - unless asked for.Work performance reports will be shared as per agreed frequency - however it is irrelevant to the question.You might be tempted to jump in and start work immediately - but the first thing that should be done is to update the impacted baselines.In this case all the three baselines - this is necessary to ensure that performance information is tracked against the new baselines and not the old ones - the correct answer is option B

Question - 155 Which type of relationship is often used in Precedence Diagramming Method ( PDM ) ? A. Finish-to-Finish B. Finish-to-Start C. Start-to-Start D. Start-to-Finish

B is the correct answer. Option B is the correct answer - Finish-to-Start. This means that Successor Activity cannot happen till Predecessor Activity completes.

Question - 84 To facilitate,measure and control Quality - you have been asked to use the seven basic quality tools - also known as 7QC tools - which ones would they be ? A. Cause and effect diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Sequence Diagrams B. Cause and effect diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Scatter Diagrams C. Activity diagrams , Flowcharts , Checksheets , Pareto diagrams , Histograms , Control Charts, Sequence Diagrams D. Cause and effect diagrams , Monte Carlo analysis , Checksheets , Pareto diagrams , Histograms , Control Charts, Scatter Diagrams

B is the correct answer. Option B is the correct answer.

Question - 101 You have replaced a project manager on a project that is already in the execution phase.The project is behind schedule and you have been specifically brought in to ensure the project meets its schedule.You decide to review the schedule network diagram created by the earlier project manager and you realize that the project is 3 weeks behind schedule. After reviewing the activities and the network diagram you decide to Crash the schedule.So this means you A. Decrease the scope of the project after discussing with the sponsors B. Add additional resources to the activities on the Critical path C. Perform activities in Parallel to decrease the schedule D. Discuss with the sponsors and explain how it is not going to be possible to meet the schedule.

B is the correct answer. Option B is the correct answer.Crashing is a technique used to shorten the schedule by adding resources. Option A and D are clearly not correct - and Option C is really an example of Fast Tracking.

Question - 166 Which of the following is NOT part of the Control Quality process? A. fishbone diagram B. Quality audits C. Pareto Diagram D. Histogram

B is the correct answer. Quality audits are part of the Perform Quality Assurance process.

Question - 177 One of your project managers reports that her project has hit a roadblock.You are surprised since just the week before on reviewing the project everything seemed to be on track.She explains that a team member has identified a problem which was never envisioned in the risk identification process.Based on the analysis the impact would be to the cost to rectify the issue.What would be the best course of action? A. Add this risk with its impact and probability to the Risk register. B. Use the Management reserve to correct the issue C. Use the Contingency reserve to correct the issue D. Schedule a meeting with stakeholders and explain the problem

B is the correct answer. The best course of immediate action on identifying a risk is to add it into the risk register along with its probability and impact.That is applicable for risks and not issues!In this case the risk has already occurred - it is no longer a risk - its a reality - an issue!While scheduling a meeting is an option its not the best choice.Being a project manager you are empowered and calling up meetings every time you run into issues would not be looked upon favorably.The correct answer is using the mangement reserve which is meant for unknown risks when they occur.Contingency reserves are meant to be used for known risks when they occur.

Question - 180 A project is reporting a negative Cost Variance - what does this mean ? A. The project is under Budget B. The project is over Budget C. The project is running as per Budget D. None of the above

B is the correct answer. The correct answer is - B : CV = (EV - AC) So if the Cost Variance is in the negative the Actual Cost is greater than the earned value which means the project is running over budget.

Question - 23 You and and your team have just created a schedule network diagram.You have come up with the estimates and have defined the durations and subsequently have identified the Critical Path.You now decide to do a 'Backward Pass' through the Schedule Network Diagram - what would you be calculating ? A. The Early Start and Early Finish for each activity B. The Late Start and Late Finish for each activity C. The duration of the other paths D. The duration of the critical path

B is the correct answer. The correct answer is - B.Option C and D are incorrect as the Backward Pass is not used to calculate the duration.Infact based on duration the critical path is calculated.Option A talks about Early Start and Early Finish - which are calculated using 'Forward Pass'.Using 'Backward Pass' - we calculate the Late Start and Late Finish of all the activities in the network diagram.

Question - 189 A project is ahead of schedule when A. CPI > 1 B. SPI > 1 C. CPI and SPI > 1 D. SPI less than 1

B is the correct answer. The correct answer is B - SPI = EV / PV - so if the EV is greater than PV then SPI > 1 which means the project is ahead of schedule.

Question - 106 You are responsible for a project with high risks particularly during the early phases - your sponsor has asked for performance reports on a monthly basis. At the end of the first month you report a CPI greater than 1 and also the SPI greater than 1. What would this mean ? A. The project is behind schedule and over budget B. The project is ahead of schedule and under budget C. The project is ahead of schedule but over budget D. The project is behind schedule but under budget

B is the correct answer. The correct answer is B - SPI greater than 1 indicates the project is ahead of schedule while a value less than 1 indicates the project is behind schedule. CPI value greater than 1 inidcates project is under budget while a value less than 1 indicates the project is over budget.

Question - 190 You are in charge of a software project and you are almost 40% complete.The project stakeholders want a [performance report to date.You had planned to use Earned Value Management methodology.You come up with the following numbers: EV = 300 AC = 100 PV = 150 BAC = 600 ETC 300 You and your team are very confident of continuing at the same rate as till now . The project has not faced any major issues and you and your team's confidence level is high that the project would complete without any hiccups. Based on this information what would be the EAC for the project ? A. 400 B. 200 C. 400 D. 106

B is the correct answer. The correct answer is B - this is because here it is stated that whatever issues or lack of them experienced in the project are expected to continue - so here the past performance is expected to continue.So the formula : EAC = BAC / CPI. CPI = EV / AC = 300 / 100 = 3 EAC = 600 / 3 = 200

Question - 71 You and your team are planning out the work to be done.You break up the work into discrete workpackages.To ensure that each work package has all the necessary details - you and your team decide to write down detailed information for each work package such as Statement of work , details of the work package and who will be the responsible individual for the work package.Where would you store this information in ? A. Approved Project Scope Statement B. WBS Dictionary C. WBS D. Project Management Plan

B is the correct answer. The correct answer is B - which is where this information is stored.

Question - 14 Rather than use Triangular Distribution while doing Three Point Estimation you choose to use Beta Distribution.Based on your analysis and understanding you are confident that the project would be completed with a total cost of 108,000 $.You also estimate that a best case estimate would be 90000 $ while a worst case scenario would result in the costs incurred to shoot up to 138000 USD. What would the Three point Cost estimate be using Beta Distribution ? A. 112000 $ B. 110000 $ C. 101000 $ D. None of the above

B is the correct answer. The correct answer is B.The question states we should use Three point estimate using Beta distribution. The formula for this estimation technique is 4a + b + c / 6 where a = Most Likely estimate , b = Estimate based on Best case scenario and c = Estimate based on Worst case scenario. So the Three point estimate using Beta distribution is (4 *108000) + 90000 + 138000 / 6 = 660000/6 = 110000 $

Question - 152 A software development project has been awarded to one of the many vendors.Your company and the vendor have agreed to build this project using the Waterfall Methodology. You decide to check with the progress regarding when development will start. The Vendor informs you that the actual Development can only start after completion of the Design.Which type of relationship best describes the dependency between Design and actual Development ? A. Finish-to-Finish B. Finish-to-Start C. Start-to-Start D. Start-to-Finish

B is the correct answer. The correct answer is Option B - Finish-to-Start which means that the Successor Activity cannot start without the Predecessor activity completing. In this case the Design is the Predecessor activity and Development is the Successor Activity. So here Development ( Successor Activity ) cannot start without completion of Design (Predecessor Activity)

Question - 162 Given a project which reports a CPI less than 1 - you have asked one of your managers to generate the TCPI - what formula should the project manager use in this case ? A. ( BAC - EV ) / ( BAC - AC ) B. ( BAC - EV ) / ( EAC - AC ) C. EV / AC D. EV / PV

B is the correct answer. The correct answer is Option B - Option A is to be used when the project is within budget - in our case the CPI value is less than 1 so - the project is not within budget.Option B is to be used when the project is over budget - which is the case for us - so it is the correct formula to use. Options C and D are not TCPI formulaes - they are the CPI and SPI calculations so they are not the correct choice.

Question - 120 In order to determine the details of the work to be performed in work packages - which of the following can be used ? A. WBS B. WBS Dictionary C. Control Account D. Work Packages

B is the correct answer. The correct answer is Option B - WBS Dictionary.It provides details such as description of work to be done for each work package , any schedule milestones , statement of work.It is also used to prevent scope creep.

Question - 43 You are in the process of executing a project that deals with laying out electrical cables connecting two cities.You have been reporting progress on a monthly basis.In this month due to unplanned vacations many of the staff have not turned up at work.This has caused a delay in the schedule.You decide to check if the schedule variance is within the allowable threshhold - what document should you refer to ? A. Project Management Plan B. Schedule Management Plan C. Project Schedule Network Diagram D. Activity Definition

B is the correct answer. The correct answer is Option B - the acceptable schedule variances are defined in the Schedule Management Plan.

Question - 178 Of the following baselines which is not a part of the Project Management Plan ? A. Scope Baseline B. Quality Baseline C. Cost Baseline D. Schedule Baseline

B is the correct answer. The project management plan contains the following baselines : Scope , Schedule and Cost.Infact there is no such thing as a Quality Baseline - so the correct answer is option B

Question - 147 You are in a very happy state today as you have completed all the deliverables.This was a complex project involving a lot of challenges - but with good management and a motivated team things have been completed successfully.What should you do next as a project manager ? A. Perform Quality Control B. Update lessons learned C. Verify scope D. Disband the team

B is the correct answer. The question is looking for details related to the closing process group.Scope verification is performed during the monitoring and controlling process group.So is the case with Perform Quality Control.One of the most important things to do during project closure is to create the lessons learnt prior to disbanding the team.The correct answer is option B

Question - 6 You are responsible for managing a project that deals with laying out a freeway connecting two major port cities.Progress on the project has been smooth and you and your team are very confident on completing the project well within the stipulated timelines.On reviewing you see that the project has also run below the budget resulting in savings.You decide to add an extra feature of reflector strips on the road every mile.You do a quick calculation and are satisfied that neither budget nor schedule will slip.You feel that by adding these extra features you could also bag some future projects as well.This is an example of : A. Scope Creep B. Gold Plating C. Integrated Change Control D. Fast Tracking

B is the correct answer. This is an example of Gold Plating.Integrated change control deals with formally approving or rejecting changes before they are implemented so it is not the correct answer.Fast tracking is a schedule compression technique - so it too is not the correct answer.While Scope Creep is related to change in scope it is related to uncontrolled changes in product or projects scope and is often due to client interference.Gold plating is done intentionally or knowingly for some strategic purpose.Here the manager believes that by adding the extra features future projects could be bagged.

Question - 55 You are in charge of managing a software development project which is related to simulations for driving racing cars.In one of your team meetings - it has been reported that a lot of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues could have been prevented had a simple code review checklist been used.You decide to mandate usage of the code review checklist for all subsequent deliveries to ensure other deliveries are less issue prone. This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Control

B is the correct answer. This question is meant to test your understanding of the difference between what corrective action and preventive action is.Defect repair might sound tempting - but it is only applicable for the issues found for the current delivery.Here the question also states some additional steps being mandated ( code review for all subsequent deliveries ).This is also not about Quality Control - so that leaves us with only two options - Corrective or Preventive actions.Corrective actions are always preceded by nonconformity while preventive action is never preceded by nonconformity.In this case nonconformity in the form of a lot of issues during Quality Assurance were reported.The root cause was identified to be the need of a standard checklist which was then used.This would have been a case of Corrective action had no other actions been taken other than usage of the code review checklist for the current delivery.In addition a decision was taken to use the checklist for all subsequent deliveries - to ensure the same issues did not occur - Preventive action is always taken proactively - here mandating usage of code review checklist for other deliveries is a demonstration of proactive steps taken - hence this is an example of Preventive action.The correct answer is option B - Preventive action.

Question - 64 You are in charge of a project for the electrical layout of a 5 star hotel.You see this as a very simple project as you and your team have a lot of experience excuting similar such projects.As a result your organization has a wealth of Organizational Process assets.You have worked out the exact details of the work involved and have a very detailed WBS with granular level activities defined.You decide to employ the services of a contractor for laying out of the cable trays.What kind of a contract would be the best choice ? A. Cost-reimbursable contract B. Fixed-price contract C. T and M contract D. None of the above

B is the correct answer. When as a buyer you are clear of the scope and statement of work - the contract choice should be Fixed-price.This is because in this type of contract if scope is clearly defined - then almost all of the risk lies with the seller.here the buyer is smug with the confidence of having had experience in executing similar projects in the past and has also broken down WBS into detailed activities - so scope is clear - so the correct answer is option B

Question - 126 The key difference between Work performance data and Work performance Measurement is : A. There are no differences - both are the same B. Work performance data is the 'as of now' status of deliverables while Work performance measurement is a comparison between planned Vs Actuals C. Work performance measurement is the 'as of now' status of deliverables while Work performance data is a comparison between planned Vs Actuals D. Work performance data are the planned objectives

B is the correct answer. Work performance data is a key output of 'Direct and Manage Project Work'.The key difference between the two is that the Work performance data consists of raw observations and measurements DURING activities being performed.It is the 'as of now' status while Work performance measurements is used to compare actual performance aganst what was planned.The correct answer is Option B

Question - 108 You have replaced an earlier project manager.The project is already in its third month of execution.You need to determine if the project is ahead or behind schedule.What would be the BEST source of this information ? A. Work performance data B. Work performance Measurement C. Project Management software D. Pareto Chart

B is the correct answer. Work performance measurement provides details of lanned Vs actual values which helps in determining the health of the project .Work performance data is the at actuals information that helps in measuring performance.Project management software helps facilitate track data while Pareto chart is used in Quality Control.The correct answer is Option B - Work performance Measurement

Question - 42 As a manager on a project your key outlook is to ensure that the project delivers within the scheduled timelines with minimal rework and customer delight.For some time now the project work is proceeding smoothly with a CPI and SPI a perfect 1.One of your team members approaches you and indicates that she might possibly need a long vacation on personal grounds.She indicates this could possibly occur in two months from now.You look up the schedule and as luck would have it - this team member happens to be scheduled to execute activities which are on the critical path - and her absence in two months time would cause a delay in schedule.You decide to take some action and reschedule task allocation to ensure that this team member is not planned to work on any of the critical path activities.What did you just do ? A. Mitigate the risk B. Avoid the risk C. Transfer the risk D. Exploit the risk

B is the correct answer. You have avoided the risk where by interchanging the tasks you have ensured that the resource who could go on a long vacation does not work on critical path activities.There is no question of exploiting the risk as this is not a positive risk.This is not a case of Risk mitigation since neither have you created a backup plan nor have you come up with an alternate strategy- so the correct answer is Risk avoidance - option B

Question - 153 Your friend who works as a project manager in a pharmaceutical company meets you over dinner.You see a drastic change in his temperament as compared to when you last met him.He seems dejected and complains that in his present organization - as a project manager - he has almost no authority and hardly any decision making ability.What kind of an organizational structure does your friend work in ? A. A Product organization B. A Functional Organizational Structure C. A Strong Matrix Organizational Structure D. A Projectized Organizational Structure

B is the correct answer. Your friend works in a Functional Organizational Structure.In such an organizational structure all the power and authority resides with the Functional Manager.Such organizations are hierarchial in nature - where each employee has one clear superior.People are grouped by specialities ( Functional ) - Example - Mechanical , Accounts , Marketing etc.These departments work independently of each other.So the correct answer is option B - Functional Organization

Question - 5 As a project manager , you are trying to improve teamwork, enhance interpersonal skills and competencies, motivated employees, reduced attrition, and improved overall project performance. Which is below process talk about this ? A. Acquire Resources B. Develop Team C. Estimate Activity Resources D. Control Resources

B is the correct answer. Develop Team is the process of improving competencies, team member interaction, and the overall team environment to enhance project performance. The key benefit of this process is that it results in improved teamwork, enhanced interpersonal skills and competencies, motivated employees, reduced attrition, and improved overall project performance.

108) 100 light bulbs were chosen from a lot of 10,000 and were tested for life expectancy and two were found defective. This technique of quality planning is called: A. Design of experiments B. Force field analysis C. Statistical sampling D. Pareto diagram

C

114) Which of the following are not true about inspections? A. They can be called peer reviews or walkthroughs B. They are about keeping errors out of the hands of the customer C. They cannot be done to validate defect repairs D. The results of an inspection generally include measurements and may be conducted at a single activity or final product level

C

116) Which of the following is not true about a project charter? A. Used to establish internal agreements within an organization B. Once approved, formally initiates the project C. Should be authored by the buying entity D. Provides the project manager with the authority to plan and execute the project

C

124) Which of the below is true about requests for change? A. They cannot be indirect B. They cannot be internally initiated C. They can be contractually mandated D. They can only be optional

C

126) Identification and selection of a configuration item to provide the basis for which the product configuration is defined and verified, labeling products and documents, managing changes, and maintaining accountability are all part of which of the below? A. Configuration audit B. Configuration status accounting C. Configuration identification D. Configuration verification

C

138) Joint application design/development (JAD) session used in the software industry is an example of: A. Interview B. Delphi C. Facilitated workshop D. Focus group

C

139) Quality function deployment (QFD) used in the manufacturing industry is an example of: A. Interview B. Delphi C. Facilitated workshop D. Focus group

C

148) You prepare a grid to map requirements to the deliverables adding project objectives, owner, priority, requirement description, etc. You are preparing the: A. Storyboard B. Prototype C. Requirement traceability matrix D. Mapping document

C

155) During activity sequencing, you determine that your quality assurance team cannot test code until your development team completes development. This is: A. A Mandatory dependency B. A Discretionary dependency C. An internal mandatory dependency D. An internal dependency

C

157) Which of the below will not be present in a resource calendar? A. Working days and shifts on which each specific resource is available B. When identified project resources will be available during the project C. Staffing policies D. How long identified project resources will be available during the project

C

161) You manage a software project for a company that utilizes vendors to provide consultants. Your project deliverables are accepted by another company. Which of the below best describes your company: A. Buyer B. Seller C. Buyer and Seller D. Procurer

C

168) You are planning to acquire resources from a vendor for your software project. Your company has a list of preferred vendors that they always send their requirements to and get resources from. This list is an example of: A. Enterprise environmental factor B. Formal policy C. Organizational process asset D. Seller preference

C

169) Use forward pass calculation for the following diagrams to answer the question below (assume that there are no holidays). The diagrams use the below code: ES=Early start EF=Early finish LS=Late start LF=Late finish The early start for activity D is: A. Mar 9 B. Mar 8 C. Mar 10 D. Mar 11

C

174) In the critical chain method, the buffer placed at the end of the critical chain is called: A. Feedback buffer B. Critical chain buffer C. Project buffer D. Resource buffer

C

177) You sign a contract with your building contractor and specify the types of materials that should be used in building the house. If the contractor can complete the building before holiday season, you promise him a bonus. This is an example of (Choose the best answer): A. Fixed price contract B. Firm Fixed Price Contract C. Fixed Price Incentive Fee Contract D. Fixed Price with Economic Price Adjustment Contract

C

198) Which of the below is not true about project management? A. Projects have defined objectives. Scope is progressively elaborated throughout the project life cycle B. Project managers expect change and implement processes to keep change managed and controlled C. Project managers monitor the progress of program components to ensure the overall goals, schedules, budget, and benefits of the program will be met D. Success is measured by product and project quality, timeliness, budget compliance, and degree of customer satisfaction

C

60) Your construction project procures fancy light fixtures from a supplier. Your team performs quality audits and identifies that the fixtures are of poor quality. The contractor has also not complied with a labor requirement that was agreed to in the contract. Which of the below techniques are you using now? A. Performance Reporting B. Work Performance Data C. Procurement Performance Review D. Work performance information

C

65) Which is the least desirable option to settle outstanding claims? A. Negotiation B. Mediation C. Litigation in court D. Alternative dispute resolution

C

71) In a power interest grid, which of the below best describes how stakeholders in the lower right quadrant should be managed? A. Keep satisfied B. Manage closely C. Keep informed D. Monitor

C

72) Project meetings designed to develop an understanding of major project stakeholders, to exchange and analyze information about roles, interests, knowledge, and the overall position of each stakeholder facing the project are called: A. Project team meetings B. Status meetings C. Profile analysis meetings D. Stakeholder reviews

C

86) A web application with many features but no defects is of: A. Low grade and low quality B. High grade and low quality C. High grade and high quality D. Low grade and high quality

C

89) In the figure below, the maroon dots are considered: Note: The black spot represents the target value. A. Precise B. Accurate C. Neither precise nor accurate D. Both precise and accurate

C

95) 'Act' in Deming's cycle, belongs to which of the below project management process groups? A. Planning B. Executing C. Monitoring and controlling D. Closing

C

Question - 163 In which process "meeting" is not used as Tools and Techniques. A. Identify Stakeholders B. Plan Stakeholder Management C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

C is the correct answer. "meeting" is not used as Tools and Techniques in Manage Stakeholder Engagement process.

Question - 102 Which of the following best describes the assumptions made by Herzberg's Hygiene theory ? A. Employees are basically lazy and need to be monitored B. Hygiene factors help avoid job dis-satisfaction and lead to motivated employees C. Hygiene factors help avoid job dis-satisfaction and their absence could create dissatisfaction but it will not lead to motivated employees D. Job content factors have no influence in keeping people happy on the job and motivated.

C is the correct answer. According to Herzberg Hygiene theory - certain factors exist termed as 'Hygiene factors' - which if not present can lead to dis-satisfaction - so to avoid dis-satisfaction they must be present.However these 'Hygiene factors' will not directly lead to employee satisfaction - they would only avoid dis-satisfaction. Option A is clearly unrelated while Option B is incorrect since Hygiene factors do not contribute to employee motivation. Option C is correct. Herzberg's theory also states that what motivates employees is the Job content - hence Option D is incorrect since it states the opposite.

Question - 62 Which of the following statements are false regarding Risk Management? A. All identified risks are maintained in the Risk Register. B. Risk prioritization occurs in Qualitative Risk Analysis. C. Risk prioritization occurs in Quantitative Risk Analysis. D. Low priority risks are maintained in a Watch List.

C is the correct answer. All of the statements are true except the statement regarding Quantitative Risk Analysis.Quantitative Risk analysis does not deal with prioritizing risks.The prioritization occurs in the Qualitative Risk Analysis process.Quantitative Risk Analysis deals with assigning numeric values to risks.

Question - 168 You are managing a project which is in its first month of execution.In one of the meetings with a key stakeholder - the stakeholder asks for some changes to be made in the current ongoing work.The stakeholder is asking for the change to be implemented imediately. You realize that the changes being asked for will need the Project Management Plan and the Scope baseline to be updated which have already been baselined - As a Project manager what is the BEST course of action ? A. Make the changes as they are being asked for by a key stakeholder B. Analyze the impact of the change to triple constraints C. Generate a change request and submit to Integrated change control D. Refuse to make the change as it is a deviation from approved Scope

C is the correct answer. Any changes being asked for or requested to any approved plan need to be formally reviewed by the Change Control Board.Option A is not the correct answer as no changes should be made without a formal approval from CCB.Option B while sounds like the best choice the question states the impact of the change to the scope - so the impact analysis to 'triple constraints' is already done - so though option B is the best choice - it is already taken care of.Option D is clearly incorrect as any project is bound to have changes and the very purpose of change control is to ensure changes are governed and controlled in a systematic manner - hence the correct answer is Option C

Question - 17 You have replaced an earlier project manager in a project .The earlier project manager has left the organization and you are now responsible for the project.On reviewing the project management plan you are disturbed because a number of procurement contracts have been signed and they all turn out to be Cost plus fixed fee types of contracts - why are you worried ? A. All the risk is now with the seller B. Contracts should always be T and M C. Seller has no motivation to control cost and infact cost could spiral D. Contracts should always be Fixed Price

C is the correct answer. As a project manager - you indeed have a reason to be worried if your project has already signed off on Cost Plus Fee type of contracts.This is because in such contracts - you the buyer needs to pay the seller for all the costs and in addition an agreed percentage of the cost.As a result there is no motivation on the seller to control the costs - infact it is in the interest of the seller to increase the costs.It is not necessary that all projects should always be T and M or Fixed Price.Option A is clearly wrong since all the risks are infact with the buyer not the seller!The correct answer is Option C

Question - 197 The release criteria includes: A. the timing of the release of team members B. the method in which you will release them C. Both of the above are true D. None

C is the correct answer. C is the correct answer. The release criteria include both the timing of the release of team members and the method in which you will release them.

Question - 165 Which hierarchical chart shows all the tasks in a list ? A. RBS B. OBS C. WBS D. Scope statement

C is the correct answer. C is the correct answer. Work Breakdown Structure shows all the tasks.

Question - 72 You are the project manager of a software project. You have just analyzed activity sequences, durations, resource requirements , schedule constraints and created project schedule. The above task belongs to which process? A. Define Activities B. Sequence Activities C. Develop Schedule D. Control Schedule

C is the correct answer. C is the correct answer. analyzing activity sequences, durations, resource requirements , schedule constraints and creating project schedule belongs to Develop Schedule process.

Question - 82 Decomposition is best described as: A. Creating control accounts. B. Creating work packages. C. Breaking down deliverables into smaller work packages so they can be better planned D. Planning and scheduling of work packages

C is the correct answer. Decomposition deals with breaking down deliverables into small discrete work packages that can be planned better.It also helps prevent work from slipping through the cracks and gives the project team a better picture of the work involved.

Question - 21 You are a project manager of a company and your project is currently in execution phase. The customer has requested you for additional work. This work will affect the budget, but not the schedule of the project. What should you do next? A. Add the additional requirements to the project plan. B. Ignore the request. C. Explain the change procedure and ask to submit a request for change. D. Discuss with the project team about the change.

C is the correct answer. Explain the change procedure and ask to submit a request for change is the best choice.

Question - 187 You have a large complex project to deliver and you are evaluating different motivational strategies to motivate your team to get the job done. You subscribe to the belief that to get things done and to motivate staff - they must be rewarded with monetary rewards.You believe that by rewarding employees they would get motivated - which of the following motivational theories are you applying ? A. Herzberg Hygiene Theory B. Maslows theory of Hierarchy of needs C. Expectancy theory D. Theory of coercion

C is the correct answer. Herzberg's Hygiene theory states that it is the Job content that motivates staff - so in this case Option A is not the correct answer. Maslows theory of Hierarchy of needs indicates the levels of needs starting with Physiological needs and ending with Self Actualization - so Option B is not correct as well. Vrooms Expectancy theory states that employees can be motivated by altering the person's effort-to-performance expectancy, performance-to-reward expectancy, and reward valences - so Option C is correct. Option D is clearly incorrect as the question does not indicate any imposed mandates or threats which would fall under Theory X style of management.

Question - 74 Which of the following best describes Achievement Theory of Motivation ? A. Employees given a reward are most likely to be motivated B. People cannot be trusted and must be governed and monitored regularly to ensure tasks get done C. People are motivated by achievement , power and affiliation D. Employees will put in an effort in direct proportion to the perceived review and reward

C is the correct answer. Option A and Option D are related to Expectancy theory , Option B is related to Theory X style of management - so these options are not the correct answers. Option C - is the correct answer - this theory states - there are three types of motivational needs: Need for achievement , need for authority and power , need for affiliation. As per this theory a strong 'affiliation-motivation' undermines a manager's objectivity, because of their need to be liked, and that this affects a manager's decision-making capability. A strong 'authority-motivation' will produce a determined work ethic and commitment to the organisation. such people are attracted to the leadership role, though they may not possess the required flexibility and people-centred skills. People with strong 'achievement motivation' make the best leaders, although there can be a tendency to demand too much of their staff in the belief that they are all similarly and highly achievement-focused and results driven, which of course most people are not. As per this theory achievement-motivated individuals set goals which they can influence with their effort and ability, and as such the goal is considered to be achievable. This determined results-driven approach is almost invariably present in the character make-up of all successful business people and entrepreneurs. Achievement is more important than material or financial reward. Achieving the aim or task gives greater personal satisfaction than receiving praise or recognition. Financial reward is regarded as a measurement of success, not an end in itself. Security is not prime motivator, nor is status. Feedback is essential, because it enables measurement of success, not for reasons of praise or recognition (the implication here is that feedback must be reliable, quantifiable and factual). Achievement-motivated people constantly seek improvements and ways of doing things better.

Question - 129 If a person desires to excel in his tasks - as per Maslow's Hierarchy of Needs - what type of a need is the person exhibiting ? A. Love or Belonging B. Physiological C. Self-actualization D. Safety

C is the correct answer. Option C is the correct answer. When a person desires to exceed or excel in their tasks - it is considered as the highest level of need where the person now wants to realize their full potential - which is Self-actualization

Question - 109 Communication can be of the following forms except: A. Formal and Informal B. Written and Verbal C. Precise and Vague D. Vertical and Horizontal

C is the correct answer. Precise and Vague is not a form of communication while all others are.

Question - 186 Which of the following statement is true regarding Procurement Documents A. These are the response documents provided by Seller to the Buyer. B. It is the formal agreed contract between the buyer and seller C. It is used to solicit proposals from sellers and contains details of expected services or work to be done D. Describes how product or services will be acquired externally and type of contract to be administered

C is the correct answer. Procurement documents are used to solicit responses from sellers.As such it contains sufficient information regarding the work in the form of Procurement statement of work.Option A is incorrect since this document serves as an input for sellers to provide response and it is not the response of the seller.This is not the contract as we are still looking for prospective sellers.Option D is wrong since it is the Procurement Management plan which determines how product or services will be acquired externally and type of contract to be administered.The correct answer is option C

Question - 103 You are managing a software development project in the banking domain.Things have been proceeding as per plan - but with the economic meltdown the client has had to abruptly shutdown the project due to lack of funds to source the projects any longer.As a Project manager what is the next thing to do ? A. Free up project resources so they can be utilized on other tasks B. As there are very few tasks remaining - get those completed C. Ensure all project closure procedures are followed and lessons learned are updated D. Publish work performance reports for the project

C is the correct answer. Project closure procedures must be followed.They must be followed irresepctive of whether project was successfully completed or if it was terminated - we always follow closure procedures - so in this case the Project Manager should choose option C

Question - 195 When does Scope Verification Occur ? A. At the end of the project B. At the beginning of the project C. At the end of each phase of the project D. During Quality Control

C is the correct answer. Scope Verification occurs at the end of each phase of the project.Option A relates to Product verification not Scope verification.

Question - 135 You are managing a project and based on risk identification - you feel very confident that the project should run smoothly.The next day the lead architect indicates a risk which was not envisioned.He indicates a 10% possibility of the risk occurring and the effort involved of choosing an alternate path worth 2000 USD.The side effect of alernate path implementation is that a lot of testing efforts would get reduced worth 4500 USD and the possibility being 30%.What would be the EMV ? A. -$200 B. $1350 C. $1150 D. $1550

C is the correct answer. The correct answer is $1150.In the case of the rework effort the EMV is -$200.The EMV of the side effect is $1350.So the total EMV is $1150.

Question - 34 Earned Value Analysis is used to measure performance based on following parameters: A. Scope and Cost B. Scope and Schedule C. Scope , Cost and Schedule D. Cost and Schedule

C is the correct answer. The correct answer is - C - Earned Value Analysis is performed based on Scope , Schedule and Cost.

Question - 56 You are in charge of constructing a High Rise residential building.After creating a Network diagram - you have identified the Critical Path. Work has started - but suddenly due to inclement weather plinth work has got delayed. This plinth work activity was on the critical path . As a manager driving this project would you be worried and why ? A. No - It will not matter if the Plinth work is delayed. B. No - Activities on the critical path do not impact the schedule C. Yes - Any delay of activities on the critical path would lead to a delay of the entire project D. Yes - you will now have to relay this bad news to the client

C is the correct answer. The correct answer is - C - since activities on critical path if delayed can lead to a delay in the entire Project.Options A and B are incorrect while option D is a very subjective answer and nowhere does the problem state how the stakeholders would take the news - so the best answer in this case is option C

Question - 176 You are managing a project that is scheduled to un for an entire year.Things were looking good after the first two months.However due to some mistakes made by the construction crew at the end of the third month - you realize that the expected work to be completed at this stage is not complete.As a result the project is behind schedule and is also over budget.However there are stiff penalties in the contract should the project not complete within the stipulated timelines.Your senior management as a result has committed to additional staff to the project if required.What would be the Estimate at Completion for this project ? A. EAC = BAC / CPI B. EAC = AC + BAC - EV C. EAC = AC + (BAC - EV/(CPI * SPI ) D. EAC = AC + Bottom up Estimate

C is the correct answer. The correct answer is C - Option A is to be used if past CPI is expected to continue.Option B is to be used if future work is going to be performed at the planned rate.Option C is to be used if deadlines must be met and both CPI and SPI influence remaining work - here the project must be completed within stipulated timelines Option D is to be used when the initial plan is no longer valid - which is not the case here.

Question - 121 You need to provide estimates for activities on the project.You and your team discuss and conclude that as detailed information is not yet available - the best option would be to use Parametric Estimates.The various ways to create Parametric Estimates are: A. Critical Path Method B. One Time Estimate C. Regression Analysis and Learning Curve D. Monte Carlo Analysis

C is the correct answer. The correct answer is C - Regression analysis and Learning Curve are ways of creating a Parametric Estimate.Regression analysis is also known as Scatter Diagram.Scatter diagrams consist of a graphical representation of two variables from a data set.They are used to detect the corelation between the variables being examined.Learning curve takes into consideration that if the nature of the work is repetitive - the person will perform subsequent work faster as efficiency improves.Option A has nothing to do with Parametric Estimates while Option D though is an estimation technique - it uses simulation and three time estimates - so it is not the correct answer.

Question - 61 What does S Curve depict a relationship between ? A. Resource Availability over time B. Remaining budget C. A relationship between Actual Cost , Planned Value and Earned Value D. Shows the relationship between Cost and Quality

C is the correct answer. The correct answer is C - S curve shows a relationship between Actual Cost , Planned Value and Earned Value.

Question - 83 As a part of the Executive Management team - you have a number of project managers reporting into you. One of the project managers has reported data for her project that has got you worried regarding health of the project. EV = 300000 USD , PV = 550000 USD , AC = 200000 USD You are worried since as per your calculations the project is behind schedule. However the Project Manager disagrees and she feels the project is ahead of schedule - what is the correct interpretation of the data ? A. Both are incorrect - the health of the project cannot be determined from this information B. Both are correct as interpretation is very subjective C. You are correct - the project is behind schedule D. Your Project Manager is correct - the project is ahead of schedule

C is the correct answer. The correct answer is C - this is because SPI = EV / PV = 300000/550000 = less than 1 . A SPI less than 1 indicates the project is behind schedule.

Question - 58 You have been assigned to a project that deals with developing a software product for the BFSI domain.You and your team are building the schedule network diagram.While sequencing activities one of the team members - who is an Architect indicates that rather than interacting with the database on every activity - we should introduce an activity which would cache the data.He argues that this will improve performance and hence this activity should be introduced in the sequence prior to the other activities that deal with database interaction. What kind of a dependency is this ? A. This is an example of Mandatory Dependency B. This is an example of External Dependency C. This is an example of Discretionary Dependency or Soft Logic D. This is an example of Hard Logic

C is the correct answer. The correct answer is C. Discretionary Dependency is also known as Soft Logic or Preferred Logic or Preferential Logic.Note that this is not a mandatory dependency - as it is not a 'Must Have' but more a 'Should have'.Discretionary dependency decisions are usually based upon best practices, business knowledge.In this case a Software architect can be assumed to be an expert in his field.

Question - 99 You have successfully completed a project.You have now been assigned a project which is midway into its execution.You have had to take this project due to non availability of the current project manager due to health.This is a complex project involving multiple contractors and teams at various geographical locations.You decide to look up the requirements of the types of reports and frequency of sending them.Where would you find this information? A. Project Management Plan B. Scope Management Plan C. Communication Management Plan D. Stakeholder Analysis

C is the correct answer. The correct answer is Communication Management Plan.This Plan provides information such as frequency of communication , type of communication , who is responsible for communication.Hence this is the correct answer.

Question - 170 You are in charge of a large software development project.As a part of the project schedule - it was planned to complete two core components by the end of October.You are now in August and you realize that the project is falling behind schedule.You do a quick review and decide that the schedule can be met by adding additional staff to the activities on the critical path. This is an example of : A. Fast Tracking B. Resource Levelling C. Crashing D. Scope Creep

C is the correct answer. The correct answer is option C - As the project is falling behind schedule and deliveries cannot be impacted - the manager has chosen to add additional resources to activities on the critical path.This is an example of Crashing - NOTE Crashing may result in increased risk and rework.

Question - 174 The process of communicating and working with the stakeholders to meet their expectations, address issues and foster appropriate stakeholder engagement in project activities throughout project lifecycle is called ____________? A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

C is the correct answer. The process of communicating and working with the stakeholders to meet their expectations, address issues and foster appropriate stakeholder engagement in project activities throughout project lifecycle is called Manage Stakeholder Engagement

Question - 122 Which of the following best describes the role of a project sponsor ? A. Project Sponsor is responsible for managing the project B. Project Sponsor is responsible for managing the quality of deliverables C. Project Sponsor is responsible for providing funding for the project D. Project Sponsor is responsible for identifying key stakeholders

C is the correct answer. The project sponsor is not responsible for managing the project nor the quality of deliverables - it is the role of the project manager.While the sponsor can aid in identifying key stakeholders - the key area a sponsor plays a part is in providing funding.The sponsor provides funding directly or indirectly and is responsible for approving or denying the budget. The project sponsor is also generally the one who approves the Project Charter - but that is not mentioned in the question. So the correct answer is Option C

Question - 143 You have been assigned to manage a project that deals with setting up a railway line connecting two cities.The project is complex with a lot of contracting involved.You and experts in your organization are evaluating if the rail line alignment machinery should be purchased outright or if it would be better to lease.The cost of leasing the equipment is 1200 $ per day while the cost of an outright purchase is 96000 $ and a daily cost of 200 $.The duration of laying out the railway lines is scheduled to be an activity duration of 150 days.Should you purchase the machinery or be leased - which option would be more economical ? A. Lease the machinery as it will be cheaper by 84000 USD B. Purchase the machinery as it its usage beyond the 80th day would be more cost effective to purchase rather than lease C. Purchase the machinery as it its usage beyond the 96th day would be more cost effective to purchase rather than lease D. Lease the machinery as it will be cheaper by 36000 USD

C is the correct answer. The question is actually looking for a simple mathematical formula!.Do not get flustered by all the numbers. The activity duration is 150 Days .So cost of leasing is 150 * 1200 = 180000 , while cost of an outright purchase is 96000 + 200 * 150 = 96000 + 30000 = 126000 USD. So definitely leasing is not cheaper and purchasing the machinery is the better option. Now what is the breakeven point of a purchase - on the 96th day of usage of the machinery - the cost of purchase incurred is 115200 $ which is exactly the cost incurred if it were leased so 96th day is the break even point and hence the correct answer is option C. Take a breather - relax and digest the details - they are not as hard as they look !

Question - 139 You are in charge of managing a software development project which is related to simulations for driving racing cars.During Quality Assurance - a number of issues have been reported in the air tunnel modelling module.On deeper analysis - it is found that many of the issues were due to not understanding the requirements clearly and now additional time would be expended to fix the issues identified. This is a good example of : A. Corrective Action B. Preventive Action C. Defect Repair D. Quality Assurance

C is the correct answer. The question is intended to cause a confusion between preventive or corrective action.However the question does not state any example of any steps taken proactively so Preventive Action is not the right answer.If we were to consider Corrective action - It is a future response to the defect repair process or the correction, so that the cause of error or non-conformity will not occur again - which the above question does not state - so this is not an example of Corrective action.As is obvious the question does not state anything other than reporting defects which is really Quality Control so again it is not the right answer.Here the straightforward answer is option C - Defect repair.

Question - 24 Of the following types of contracts - which has the HIGHEST risk for the seller ? A. Cost plus fixed fee - CPFF B. Time and Material - T and M C. Firm Fixed Price Contract - FFP D. Cost plus Incentive fee - CPIF

C is the correct answer. The riskiest for the seller in the options stated above is - Firm Fixed Price Contract - FFP.This is because its a Fixed price contract in which total costs are fixed - the scope of work is clearly defined and stated.Cost-reimbursable contracts are the least risky for the seller since the costs are not fixed and paid at actuals.Time and material have medium risk from the perspective of the buyer and seller and are typically used for smaller dollar amounts.The correct answer is option C

Question - 150 You and your team have done extensive brainstorming and discussions.You have also looked up the Organizations process assets and have come up with an exhaustive list of risks.You and your team members feel fairly confident now that you know all the risks.You decide to priorotize the risks and only focus on the high priority ones.A team member indicates that a large number of risks have very low priority.She suggests we simply ignore them.You disagree and decide to maintain a list of such low priority risks.Where will you maintain these low priority risks ? A. Risk Register B. Risk Management Plan C. Watch List D. Issue Log

C is the correct answer. The risks have been identified - in the Risk register.Based on prioritization risk priorities are also updated in the risk register.All risks which are deemed low on priority though maintained in the Risk Register are maintained in the Watch List specifically.The Risk Management Plan and the Issue Log are not meant to note or log risks - so the correct answer is Watch List.

Question - 133 You are out for lunch with a fellow project manager.She is in charge of a project that deals with laying out electrical cables across two towns.As you understand the plan of the layout - you realize that the cabling would cover a neighborhood with a history of criminal problems.You advise your fellow team manager that it would be prudent to insure the copper cables through a theft insurance.You also advise her regarding which insurance companies would give her the best insurance covers against theft.What risk response strategy did you just adopt? A. Risk mitigation B. Risk avoidance C. Risk transfer D. Risk acceptance

C is the correct answer. This is an example of Risk transfer where you have advised your fellow manager to insure against theft through insurance.Note that this does not eliminate the risk rather the risk is simply to be borne by the insurance company.It is also worthwhile to note that the transfer of negative risks comes with a premium to be paid to the party responsible for handling the risk.In this case the insurance company would need to be paid a premium for bearing this risk

Question - 173 You and your team have worked hard and are about to successfully deliver the project.The customer is also happy with the deliverables and overall everyone is happy with how the project was delivered.You have written up the prformance reviews of each individual in the project team .As a Project Manager in your current organization you know that the team will get disbanded and in the next project you may not get the same team members who so successfully delivered the current project.What kind of Organization Structure does this represent? A. Weak Matrix B. Balanced Matrix C. Projectized D. Functional

C is the correct answer. This represents a Projectized Organization structure.In a Porjectized organization teams are disbanded at the end of the project.In a Functional organization teams report to the Functional manager and are never disbanded.They continue in their own departments and continue to report to the Functional Manager.A weak matrix organization is very similar to a Functional Organization and role of Project Manager is limited.IN a balanced matrix organization staff reports to a Project manager and a Functional Manager - in the question above there is no mention of a functional manager - so Balanced Matrix is also not the correct option.Hence the answer is Projectized - Option C

112) Which of the below are not true of quality audits? A. They can confirm the implementation of approved change requests B. They can proactively offer assistance in a positive manner to improve implementation of processes to help the team raise productivity C. They may be scheduled or random D. They may be conducted by only internal auditors

D

118) Which of the below is not present in a project statement of work (SOW)? A. Business need B. Product scope description C. Strategic plan D. Request for proposal

D

128) Ensuring that the composition of a project's configuration items is correct and that corresponding changes are registered, assessed, approved, tracked, and correctly implemented is done as part of which of the below? A. Configuration setup B. Configuration status accounting C. Configuration identification D. Configuration verification and audit

D

130) Which of the below is not a component of the Project scope management plan? A. Process that establishes how the WBS will be maintained and approved B. Process to control how requests for changes to the detailed project scope statement will be processed C. Process that specifies how formal acceptance of the completed project deliverables will be obtained D. Process for communicating scope to stakeholders

D

133) Which of the below is not a valid requirement classification? A. Business requirements B. Solution requirements C. Transition requirements D. Transactional requirements

D

149) Which of the below will not be in the project scope statement? A. Description of what is in the scope of the project B. Description of what is not in the scope of the project C. Acceptance criteria D. Risks

D

152) Which of the following is not true about milestones? A. A milestone is a significant point or event in a project B. Milestones can be mandatory or optional C. Milestones are similar to regular schedule activities with the same structure and attributes D. Milestones have finite duration during which the activity is performed

D

153) Which of the below is not true about mandatory dependencies? A. Mandatory dependencies are those that are legally or contractually required or inherent in the nature of the work B. Mandatory dependencies often involve physical limitations C. Mandatory dependencies are also sometimes referred to as hard logic or hard dependencies D. Technical dependencies are always mandatory

D

154) Which of the below is not true about discretionary dependencies? A. The project team determines which dependencies are discretionary during the process of sequencing the activities B. Discretionary dependencies are established based on knowledge of best practices within a particular application area C. Discretionary dependencies are also referred to as soft logic or preferential logic D. Discretionary dependencies should be partially documented since they can create arbitrary total float values and can limit later scheduling options

D

156) Which of the below is not true about project schedule network diagrams? A. It is a graphical representation of the logical relationships, also referred to as dependencies, among the project schedule activities B. It is produced manually or by using project management software C. It can include full project details D. It can have only one summary activity

D

158) Which of the below is not an example of a resource category? A. Labor B. Equipment C. Material D. Skill level

D

162) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days What is the expected duration using the triangular distribution? A. 6 days B. 4 days C. 2 days D. Cannot be determined with the data provided

D

164) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days Most likely estimate: 4 days What is the expected duration using the beta distribution? A. 6 days B. 3 days C. 2 days D. None of the above

D

165) If for a remodeling project, the estimates are: Optimistic estimate: 2 days Pessimistic estimate: 6 days What is the expected duration using the beta distribution? A. 6 days B. 3 days C. 2 days D. Cannot be determined with the information provided

D

176) Which of the following is not true about resource leveling? A. It is a technique in which start and finish dates are adjusted based on resource constraints with the goal of balancing demand for resources with the available supply B. It can be used when shared or critically required resources are only available at certain times, or in limited quantities C. It can be used to keep resource usage at a constant level D. It cannot cause the original critical path to increase

D

178) Which of the below is not true about resource smoothing? A. It is a technique that adjusts the activities of a schedule model such that the requirements for resources on the project do not exceed certain predefined resource limits B. The project's critical path is not changed C. The completion date may not be delayed D. Resource smoothing fully optimizes all resources

D

182) Which of the below is true about schedule baseline? A. It is an approved version of a schedule model that can be changed only through informal change control procedures B. Used as a basis for comparison to planned results C. During monitoring and controlling, the approved baseline dates are compared to the planned start and finish dates to determine whether variances have occurred D. It is a part of the project management plan

D

189) Which of the following is not true about analogous cost estimating? A. It is a gross value estimating approach B. It is used to estimate a value when there is a limited amount of detailed information about the project C. It uses historical information and expert judgment D. It relies on the actual cost of the current project as the basis to estimate previous, similar projects

D

197) Which of the below is not true about program management? A. Program managers monitor the progress of program components to ensure the overall goals, schedules, budget, and benefits of the program will be met B. Program managers develop the overall program plan and create high-level plans to guide detailed planning at the component level C. Programs have a larger scope and provide more significant benefits D. Program managers manage the project staff and the project managers; they provide vision and overall leadership

D

199) Which of the below is not true about portfolio management? A. Portfolios have an organizational scope that changes with the strategic objectives of the organization B. Portfolio managers create and maintain necessary processes and communication relative to the aggregate portfolio C. Portfolio managers may manage or coordinate portfolio management staff, or program and project staff that may have reporting responsibilities into the aggregate portfolio D. Portfolio managers monitor strategic changes and aggregate resource allocation, performance results, and risk of the program

D

54) Which of the following is not true about agreements? A. Include details on incentives, insurance and performance bonds B. Can be amended prior to contract closure C. Amendments are captured in writing D. Can be amended with consent from buyer or seller

D

81) Which of the below is not true about activities involved in managing stakeholder engagement? A. Clarifying and resolving issues that have been identified B. Addressing potential concerns that have not yet become issues C. Anticipating future problems that may be raised by stakeholders D. Asking stakeholders to sign a non-disclosure agreement before viewing the stakeholder management plan

D

96) Which of the below does Cost of Quality not include? A. Costs incurred over the life of the product by investment in preventing nonconformance to requirements B. Costs of appraising the product or service for conformance to requirements C. Costs of failing to meet requirements (rework) D. Cost of the quality step to the expected benefit

D

Questions 141-160 141) Which of the below is not true about user stories? A. They describe the stakeholder who benefits from the feature B. They describe what the stakeholder needs to accomplish C. They describe the benefit to the stakeholder D. They are widely used with waterfall method

D

Question - 85 You have scheduled regular weekly team meetings with project team members.Things have been going to plan and there have been no variances till date with respect to the work performance baselines.A site engineer reports that he had to perform a couple of corrective actions - however they were not logged - as a Project Manager what should you do ? A. Reprimand the team member for not documenting the corrective action B. Reprimand the team member and ensure the corrective action is reverted C. Do nothing - this is bound to happen on a project D. Document the corrective actions performed in the historical records

D is the correct answer. All changes - including corrective actions , preventinve actions and defect repair must undergo change control prior to the change being made.It is also necessary to document the corrective and preventive actions taken in historical data as this can serve as a good input for subsequent projects.Reprimanding the team member now is of no use and allowing uncontrolled changes to happen is a recipe for disaster in project management ! Option D is the right answer.

Question - 73 You know that the success of your project will be determined by how well you manage risks.You know that identifying risks upfront can help you be better prepared with risk response strategies.So you decide to identify risks by taking help of experts.You have identified some good experts and rather than calling them into your office - you send them questionnaires.You promise them complete anonymity so that they give unhindered responses.What information gathering technique are you adopting? A. Brainstorming B. Root Cause Identification C. SWOT analysis D. Delphi Technique

D is the correct answer. All four options listed above are information gathering techniques - but the correct answer is Delphi Technique.This is a form of information gathering technique where inputs from experts is solicited anonymously without gathering them together.

Question - 137 Which of the following could not be provided with Activity Attributes A. Provide details regarding predecessor and successor activities. B. Provide details regarding Leads and Lags C. Provide details regarding who and where the activity will be performed D. Provide details regarding root causes of issues

D is the correct answer. All the options are correct - except option D Activity attributes do not provide details of root causes of issues.

Question - 196 Which of the following statements below is NOT true regarding differences between administrative closure and contract closure ? A. Contract closure is performed before administrative closure B. Administrative closure is not complete without Contract closure C. Administrative closure is done only once per phase or once for the project - while Procurement closure can be done as many times as needed depending on the number of contracts D. Lessons learned is performed only during administrative closure

D is the correct answer. All the options except Option D correctly state the differences between administrative and contract closure.Infact option D is not true since in both forms of closure lessons learned are documented and updated to the OPA.

Question - 44 Which of the following activities is not performed as a part of Project Closure ? A. Ensure all the deliverables as per contract are met B. Create lessons learned and update Organizational Process Assets C. Formal acceptance D. Verify scope

D is the correct answer. All the options except Verify scope are performed during project closure.Ensuring deliverables meet contract requirements and formal acceptance are key activities of project closure.Lessons learned is also a very important activity performed during project closure.However Verify scope is not performed during project closure - rather it belongs to the Monitoring and Controlling process group.

Question - 151 All of the following are false regarding the project scope statement: A. Describes the projects deliverables and the work required to create these deliverables. B. Project scope statement is expanded from the Preliminary Project Scope Statement. C. It defines what is in scope and what is not in scope. D. It defines the Project's product acceptance criteria.

D is the correct answer. All the options except option D are true regarding the project scope statement.The acceptance criteria are not defined in the Project Scope Statement.Rather they are taken care of in the Scope verification process.

Question - 35 Which of the following statements are not true regarding scope validation ? A. Consists of conducting inspections , reviews and audits. B. Used to determine if results conform to requirements C. Used to get formal sign off from clients D. Used to determine schedule variance

D is the correct answer. All the options except schedule variance are true regarding scope validation.Note that this process can also be done at the end of each project phase in the project lifecycle.So the correct answer to the question is option D since scope validation has nothing to do with schedule variance

Question - 15 John is managing a project.The project is about three fourths done when the site engineer reports that due to inherent complexities in a certain task the deliverables would get delayed.This would involve additional analysis and then implementation.He requests that this new work that was not envisioned earlier be added to the scope and also the time required be added to the schedule.You and the site engineer have analyzed the impact of this change to cost, and have written up a change request and requested approval from change control board.Just today you have received approval from the change control board - what should be the imemdiate course of action ? A. Start work immediately B. Ascertain the impact of this change to scope , schedule and cost before making any change. C. Perform Quality Assurance D. Make sure that the scope baseline and schedule baseline are updated to reflect the approved change before implementing the change.

D is the correct answer. As the change has been approved you should always update the baseline ( in this case the scope and schedule baseline) before implementing the change.This will ensure that you track performance against the new scope and schedule and not the old benchmarks.

Question - 191 As a project manager you understand the importance of identifying all relevant stakeholders , their interest and influence and their needs and expectations.You have been assigned to handle a large construction project.You decide to do a thorough stakeholder analysis and you identify Bob and Kelly.Based on your interactions and analysis - you know that Bob wields a lot of authority and also has a huge interest in the project.Kelly too wields a lot of power but is largely uninterested . You decide to plot them in a Power / Interest grid to help determine how you would manage these stakeholders. Which of the following is the best approach to handle these two stakeholders ? A. Both Bob and Kelly should be Managed closely. B. Both Bob and Kelly should be Kept satisfied. C. Kelly should be monitored while Bob should be Kept satisfied. D. Kelly should be kept satisfied while Bob should be Managed closely.

D is the correct answer. Both Bob and Kelly have power and authority .However the differentiator seems to be their level of interest.While Kelly is disinterested Bob has a high level of interest in the project.Stakeholders who have a high level of interest and who wield a lot of authority or power should be Managed closely - in this case Bob. Stakeholders who have a low level of interest but who wield a lot of authority or power should be Kept satisfied - in this case Kelly.The correct answer being - Option D

Question - 30 As a project manager - you are expected to calculate the cost of Poor Quality - the project work is in progress - what costs would you consider ? A. Cost of Hiring. B. Prevention costs. C. Appraisal costs. D. External and Internal Failure costs.

D is the correct answer. Cost of Hiring has nothing to do with cost of Poor Quality - so it is not the correct answer.Cost of Poor Quality is just another term for Failure Costs. Failure Cost is generally categorized into External and Internal Failure costs - so option D is correct.Prevention and Appraisal costs are actually costs of conformance - which is the cost incurred to avoid failures - so these are not considered as cost of Poor Quality.

Question - 50 Project Team has created sub plans for each activity in project plan. These plans are called : A. resource plans B. activity plans C. sub plans D. management plans

D is the correct answer. D is the correct answer. These plans are called management plans.

Question - 119 You have received a number of seller responses for contracting work related to setting up office cubicles.One of the bids received happens to be from a very good friend of yours.You know she has done good work in the past.What should be the BEST course of action ? A. Do nothing and let the seller selection proceed B. Ensure that your friend gets the contract as she has done good work in the past C. Inform your company regarding the conflict of interest and disqualify your friend D. Inform your company regarding the conflict of interest and let selection of seller happen with no prejudice

D is the correct answer. Explanation.

Question - 2 You head the engineering department in your company.Lately you have observed that certain deliveries are mising the schedule.On closer scrutiny you observe this to be occurring with a specific team member.You decide to discuss it out with the team member.Initially the team member is reluctant to discuss but finally opens up and indicates that the cause of the delays is often different instructions coming in from you as well as the project manager.She indicates that at such times she is confused related to whose instructions to follow - thereby causing delays - what kind of an Organizational structure is this most likely to be ? A. Functional B. Projectized C. Weak Matrix D. Balanced Matrix

D is the correct answer. Here the team member is being expected to follow instructions from both the Project Manager and the Functional Manager.This is never the case in a Functional or Projectized organization where the lines of authority are clearly defined.A weak matrix organization is more like a Functional Organization where the project manager has almost no authority.The scenario explained above is typical of a balanced matrix organization where power resides equally distributed between the functional and project manager. Here the correct answer is Option D - Balanced Matrix

Question - 54 You are a project manager managing a project that has not been making good progress.Certain issues like a flash flood have significantly delayed the laying out of the plinth for the shopping complex.There have been a lot of escalations from key stakeholders and executive management is pressing for getting the project on track.In a review meeting - your lead architect sensing the urgency - suggests a change that could significantly decrease the schedule.She is very confident that the suggested change will work to get things on track. As a project manager what is the best course of action ? A. The project is lagging - so implement the change request as it would reduce the schedule B. Reject the idea of making the change as this will need an approval from change control C. Create a change request and submit to change control board D. Identify the impact of the change to the scope and cost and then include this information in the change request

D is the correct answer. No changes should be made without a formal approval - so option A is clearly wrong.Rejecting ideas without doing a thorough analysis of the impact is also not the correct approach.Now the option of creating a change request and submitting for approval sounds like the right option - however the better approach is to always do an analysis of the impact to scope , time and cost and then submit the change request. So while option C is correct the better option is D

Question - 80 You have recently joined an organizations project management office.After reviewing the organizational assets you realize that project managers have not routinely documented lessons learned for their projects.There are a few projects that are about to start - You decide to call up a meeting of all the project managers and explain the need of Lessons Learned.In order to get a buy in from your managers - What would you focus on as the best use of this document A. It helps the team to plan tasks B. It helps in performance reporting C. It will help the manager to better control the project D. The historical information can be used for other projects

D is the correct answer. Note that the question states that new projects are about to start - and past lessons learned of projects could have served as good inputs for the other projects.Not having lessons learned handicaps the managers.So here the correct answer is D

Question - 198 You are part of a Quality Assurance team and have scheduled a Quality Audit for one of the projects - what would not be a goal or objective of performing this audit ? A. To determine if the project activities comply to the organizations policies , processes and procedures B. Identify all the good and best practices being implemented C. Identify all gaps , non conformity and shortcomings D. Identify the root cause of the Quality issues

D is the correct answer. Option A , B and C are the objectives or goals of this exercise.The purpose of the audit is to identify what is working well , what is missing but never to find root cause of issues - which is done in Process analysis.Since the question is asking what is not a goal or objective of performing a Quality Audit - option D is the correct answer.

Question - 1 You have just completed developing the Schedule Network Diagram for a project that deals with building super sonic state of the art Jet planes.You have identified your critical path which includes building a wind tunnel.You see that in addition there is another path which deals with building the tail of the plane - whose duration is close to the critical path.You also notice considerable floats on the other paths.You now need to assign resources to the tasks - you have a few team members who are highly skilled and a team of resources who are relatively inexperienced.What would be the best course of action while assigning resources ? A. It is irrelevant which resources are assigned to tasks - resource skills and critical paths have nothing in common B. Assign all the skilled resources to building the wind tunnel which is the critical path - assign the non skilled task to building the tail. C. Assign the inexperienced staff to the task of building the wind tunnel - and assign the skilled task to all other tasks. D. Assign one half of the skilled resources to the task of building the wind tunnel and the other half to building the tail and assign the less experienced staff to all the other tasks.

D is the correct answer. Option D is the best option.Option A and C are just plain wrong - you should always ensure actvities on the critical path do not get delayed - so having the best equipped staff on critical path activities is important.While Option B is an option - it cannot be the BEST choice since if we assign all the experienced staff on building the wind tunnel - the critical path activities are taken care of - but the question also states of a path which is near Critical - building of the tail.Not paying attention to this path by assignining inexperienced staff is not a good option.Amongst the choices option D is the best fit - where you are paying attention to both the critical path and near critical path by assigning your best and most skilled or experienced resources to the activities on the Critical path and Near Critical Path.

Question - 199 As per Maslows theory of Hierarchy of needs - which is the correct order of needs? A. Psychological,Physiological , Safety , Love / belonging , Esteem B. Safety , Love / belonging , Esteem,Self-actualization,Physiological C. Self-actualization , Love / belonging , Esteem,Safety,Physiological D. None of the above

D is the correct answer. Option D is the correct answer As per Maslows theory of Hierarchial needs - the first need of humans is a basic need for survival ( air , water food etc ) - this need is termed as Physiological. Once this need is met - the next need is the need of Safety and Security - this can be in the form of a Secure Job , Health , Insurance etc. The next need is termed as need of Love or Belonging. As per Maslows theory - humans need to belong and find acceptance among their social groups.The fourth need is termed as the need of Esteem - to be respected and valued by others.Once the above four needs are met - then the final need - Self Actualization - which is the desire to accomplish. So the correct order of needs as per this theory is : Physiological,Safety,Love/Belonging,Esteem,Self-actualization.

Question - 130 According to Theory Y style of management - which of the following are correct assumptions ? A. Employees are inherently lazy and not motivated. B. Employees need to be closely supervised and comprehensive systems of controls developed. C. Employees are only interested in self benefits and money. D. Employees are trustworthy and are motivated by doing a good job.

D is the correct answer. Option D is the correct choice. Theory Y believes positively about employees and only option D reflects a positive attitude and belief. Option A,B and C are not the correct answer as they are the opposite of belief in employees - they indicates lack of trust in an employee which is not a correct assumption in the Theory Y style of management.

Question - 78 What is the role of the Project Manager in Procurement ? A. Ensure contract contains all the project management requirements such as status reporting , meeting attendance and communication needs B. Ensure contract is satisfying the needs of the project C. Control changes to the contract D. All of the above

D is the correct answer. Option D is the right answer - the project manager must ensure all of the above in Procurement.Many a times the project manager works with the contract manager.Here an important point is that the Project Manager must be assigned before the contract is signed

Question - 182 As a project manager of a large product - you and your team have shipped the deliverables to your customer.However the customer has reported a number of serious issues in the quality of deliverables - as a result of which the cost of quality of your project is deemed high. In the above scenario which type of cost would have caused the cost of quality to increase ? A. Less Rework. B. Higher productivity. C. Lower costs. D. Increased stakeholder satisfaction.

D is the correct answer. Options A , B and C are benefits of meeting Quality Requirements.The question states what has contributed to increased cost of Quality.As the stakeholder is not satisfied with the deliverables - there is rework involved , there is an impact on productivity and increases cost.It also decreases stakeholder satisfaction - so amongst the choices option D is the correct option.

Question - 59 You and your team are in the process of creating WBS and WBS Dictionary.What would be the BEST choice of attributes in a WBS Dictionary ? A. Work Package ID and Work Package Description B. Work Package ID,Control Account ID and Work Package Description C. Work Package Description D. Work Package ID,Control Account ID,Work Package Description,Acceptance Criteria,Responsible Organization,Cost,Assumptions

D is the correct answer. Options C,A,B each provide greater details of what a WBS Dictionary should contain - so they all seem like the right choices.However the question asks about the BEST choice of attributes in a WBS Dictionary - which is provided in Option D.Note that the WBS and WBS Dictionary are co-related by WBS Name and Work Package ID

Question - 7 You are in charge of a project that deals with laying out a lavish 18 hole golf course.The project work is in progress.You also have a number of contractors working on the project.Being an experienced manager you know that communication is key to success of the project.You have identified 10 stakeholders with whom you need to communicate.Due to some internal and external organizational changes at the client end three new stakeholders have been added with whom you need to communicate with.You also had to reduce one of the contractors with whom you were communicating.How many communication channels do you have now? A. 45 B. 78 C. 91 D. 66

D is the correct answer. Originally you had 10 stakeholders to communciate with - so number of communication channels were 10 * (10-1) /2 = 45.However the question states that 3 new stakeholders got added while 1 stakeholder got reduced.So total number of stakeholders = 10 + 3 -1 = 12 So the total number of communication channels are (12 * ( 12-1 )) /2 = 66 So the correct answer is option D

Question - 136 An estimate is required for a new project of an R and D nature - and it has been decided to create the estimates using WBS - with an emphasis on accuracy of the estimates.Your project manager also indicates sufficient time is being made available to provide the estimates - what would be the best estimation approach in this case ? A. Parametric Estimation approach B. Analogous Estimation approach C. Top Down Approach D. Bottom Up Approach

D is the correct answer. Parametric and Analogous are clearly not the right choices.Being a new project - we do not have any historical data to rely on - so Analogous estimation is not an option.We also dont have any data of costs per unit - so Parametric estimation is also not an option.Now between Top down and Bottom up - both of these approaches use the WBS to come up with the estimates.With Top down we start with the high level and then drill down into the lower levels. Bottom-up estimates are more accurate as compared to Top down.Bottom up is also a more expensive and time-consuming type of estimate - however the question clearly indicates that time is not a concern - so the correct answer is Bottom up approach. Top down approach is used only if we have enough historical information on the project which is not true.

Question - 194 Your company has just bagged a project for electric cable layout and routing for a large shopping complex - and you have been tasked with providing the cost estimates.You choose to rely on your past experience of similar such projects.You breakdown the costs of the cables per foot and unit cost of cable trays.What type of cost estimating technique are you relying on? A. Analogous cost estimate B. Top down cost estimate C. Bottom up cost estimate D. Parametric estimates

D is the correct answer. Parametric estimates is the correct choice - this is so because we have derived the cost per unit - cost of cables per feet etc.Based on the unit cost parametric estimates are used to determine an estimate of the total cost.

Question - 20 The Project Quality Management process must __________. A. Address the quality of the management and product B. Improve the project management and the quality of the product C. Ensure that the project satisfies customer requirements D. All of the above

D is the correct answer. Project Quality Management : Addresses both the management of the project and of the product of the project, Improves project management as well as the quality of the product, Delivery of both high quality and high grade of product, Quality is planned in, not inspected in, EnsureS that the project will satisfy customer requirements.

Question - 183 Project Quality Management includes: A. Customer satisfaction B. Prevention over inspection C. Continuous improvement D. All of the above

D is the correct answer. Project Quality Management includes: Customer satisfaction, Prevention over inspection, Continuous improvement and Management responsibility.

Question - 27 Your team has delivered phase one to the client. Based on client feedback and issues found by client - you decide to do some introspection to identify root causes so that the subsequent deliverables do not face the same issues.What techniques would you choose to apply ? A. Perform Quality Audits B. Review Activity Network Diagrams C. Lookup Process decision program charts D. Process Analysis

D is the correct answer. Quality Audits are meant to ascertain if the project activities confirm to the policies and procedures - so it is not the correct answer.Activity Network diagrams are used for scheduling while Process decision program charts are used to aniticipate intermediate steps . The correct answer is Process Analysis - which is used to identify a problem , identify the cause of the problem and develop preventive actions.

Question - 140 Which of the following is NOT part of a quality plan? A. Benchmarking B. Cost of Quality C. Design of experiments D. Quality audits

D is the correct answer. Quality audits are part of a Perform Quality Assurance process.

Question - 57 You know that the success of your project will be determined by how well you manage risks.You know that identifying risks upfront can help you be better prepared with risk response strategies.You discuss and consult with other project managers in the company.One manager suggests usage of SWOT to identify risks.What would you do next as a part of this technique ? A. Gather team members and experts together and discuss to identify risks B. Gather anonymous responses from experts and identify risks C. Perform root cause analysis to identify problems , their cause and potential response D. Identify the Organizations strengths and weaknesses

D is the correct answer. SWOT involves identification of the strengths and weaknesses of the organization.This technique then identifies the threats due to organization weakness as well as opportunities due to the organizations strengths.So option D is the correct answer.The other three options are also risk identification techniques but the question is specific to SWOT

Question - 184 A relatively new project manager joins your company.You have assigned her to handle a project that deals with laying out of electrical cables.One day she informs you that some government body has been sending her a lot of queries related to the project and its layout.It seems that the government body was not considered as a stakeholder by her.You decide to review the list of identified Stakeholders - so you ask her to provide you with the comprehensive list - where should this information be found ? A. Project Management Plan B. Stakeholder Management Plan C. Stakeholder Engagement Matrix D. Stakeholder Register

D is the correct answer. Stakeholder information contains information such as details of stakeholders - name , location etc , their expectations , interest , influence. Whether they are internal or external , are they supportive or in resistance or neutral.So the best source of information regarding stakeholders is the Stakeholder Register which is option D

Question - 46 You are in charge of building a shopping portal.You are fairly confident as you have a team experienced in doing such work.As per the agreement at the end of the first month you organize a demonstration of the software.You invite the sponsor and key stakeholders.Later the sponsor informs you that she is not very happy with the progress indicating that one of the clients who would be using this software is not satisfied as her needs are not being met.To satisfy this client's needs would mean some radical changes with an impact to both cost and schedule.What could be the root cause of this issue? A. Deliverables were not as per requirement B. The stakeholder is making unrealistic demands C. The scope statement was ambiguous leading to this D. All the stakeholders were not identified

D is the correct answer. The correct answer in this case is improper stakeholder analysis - Option D.While options A , B and C could be true the question gives no indication of these being the case.The question does mention about an important client whose expectations were not met.Stakeholder analysis deals with identifying all the stakeholders , their needs and expectations and their influence.In this case as the client's needs are not being met - it means that stakeholder analysis and identification was not done correctly.

Question - 134 To Complete Performance Index is used to determine ? A. When the project would be complete B. To determine the feasibility of the project C. To identify the risks in the project D. The cost performance required to meet certain objectives

D is the correct answer. The correct answer is - D . TCPI is a measure of the ratio of the work remaining to the funds remaining.

Question - 31 You are in charge of building a bridge across a river. All the initial groundwork and structural designs have been completed and work is in progress.You know that the next two months will be particularly critical involving some critical activities such as Arc welding of stiffener plates.You know your company employs welders who specialize in this kind of work.However you are apprehensive regarding their availability for the next two months.What should you refer to first to find if these welders are available for the next two months? A. Milestone List B. Pareto Chart C. Histograms D. Resource Calendars

D is the correct answer. The correct answer is - Resource Calendars. Resource Calendars provide information regarding availability of resources and also the duration of their availability so referring to this document would be the first course of action.

Question - 167 You have a team of project managers reporting to you.Recently a new manager relatively inexperienced has joined your team.Considering his level of experience you assign him to a small project.Considering low complexity and few stakeholders involved - you envision the project to have no surprises or hiccups.You have identified the number of communication channels to be only 6.However with increase in scope of work 2 additional stakeholders who need to be communciated with join the team.You ask the manager to identify the number of communication channels now.The correct answer is : A. 6 B. 10 C. 8 D. 15

D is the correct answer. The correct answer is 15.Note that the question provides the initial number of communication channels as 6.This means the number of stakeholders are 4.With the addition of two more stakeholders - the number of stakeholders would increase to 6.So the number of communication channels would be 15.

Question - 53 You have been asked to provide Cost estimates for a project which would be responsible for the complete electrical installation in warehouses. As a project manager - you have had past experience in similar projects in your previous organization.The organization you have joined - also has recently done a similar project - and there is an urgency in providing the estimate as mandated by executive management - so what estimation technique would you adopt ? A. Ask your prior organization for the estimates B. Use Parametric Estimating technique C. Use Bottom Up Estimating D. Analogous Estimates

D is the correct answer. The correct answer is Analogous estimates - since it relies on previous similar project as the basis of estimation - which is available - so it relies on historical information.This technique is used when there is limited amount of detailed information like during early phases of the project , it is less costly and less time consuming - and as time is a constraint stated in the question - this is the best choice.

Question - 172 A project is overbudget when A. CPI > 1 B. SPI > 1 C. CPI and SPI > 1 D. CPI less than 1

D is the correct answer. The correct answer is D - CPI = EV / AC - so if the EV is less than AC then CPI less than 1 which means the project is over budget.

Question - 66 Your company has won a project to build a school playground with specific toys and a sandpit.The school has mandated that the project be completed prior to start of the school after Holidays .You review the plan and see that the estimated completion date is nearly a month after the desired completion date.As resources are sparse you do not have the option to add additional resources.However you see that the sand pit work can start in parallel to the play kits being installed.Your analysis tells you that by performing these activities in parallel - the project would meet its schedule.This is an example of : A. Scope Creep B. Resource Levelling C. Crashing D. Fast Tracking

D is the correct answer. The correct answer is D - Crashing deals with adding additional resources which is not an option here.Crashing is a schedule compression technique by performing activities in parallel if they can be overlapped.NOTE Fast Tracking may result in increased risk and rework.

Question - 117 Midway through the project as a Manager you are performing Earned Value Methodology to report performance. Based on your calculations you realize that the initial plan is no longer valid.However you still need to provide an EAC - what is the best course of action ? A. Calculate EAC as EAC = BAC / CPI B. Calculate EAC as EAC = AC + BAC - EV C. Calculate EAC as EAC = AC + (BAC - EV/(CPI * SPI ) D. Calculate EAC as EAC = AC + Bottom up Estimate

D is the correct answer. The correct answer is D - Option A is to be used if past CPI is expected to continue.Option B is to be used if future work is going to be performed at the planned rate.Option C is to be used if both CPI and SPI influence remaining work. Option D is to be used when the initial plan is no longer valid - which is the case here.

Question - 68 You have asked your team members to provide estimates of tasks.Based on the estimate provided you see a specific team member seems to have provided estimates on the higher side.You decide to discuss with the concerned team member.She replies that as she did not have an idea of how long it would take she had guessed the estimate and then to be on the safer side simply doubled it! What is this known as? A. This is a Lead B. This is a Lag C. This is Free Float D. This is a Pad

D is the correct answer. The correct answer is D - Pad is adding time as a buffer to project estimate.As the team member was uncertain of what it would take and as stated to be on the safer side she simply doubled the estimate.Padding is a sign of poor Project Management.

Question - 175 Choose all that are true regarding Management Reserves and Contingency Reserves A. Management reserves are part of Cost Baseline but Contingency reserves are not B. Contingency Reserves are for unknown unknowns C. Management Reserves are for known unknowns D. None of the above

D is the correct answer. The correct answer is D - none of the above.Contingency Reserves are part of cost baseline while Manageent reserves are not - so Option A is clearly incorrect. Contingency Reserves are meant to take care of risk mitigating cost for identified risks - they are the costs of known unknowns while Management reserve is for unknown unknowns - things like unforeseen work which is part of the scope. Options B and C state exactly the opposite - so they are not the correct answers - which leaves us with D - None of the above.

Question - 77 You are managing a project responsible for doing plantation on a large reserve land.You have created the schedule network diagram and have identified two paths. Path 1 consists of two activities of a duration of 2 and 5 weeks respectively.Path 2 consists of 3 activities with durations of 1 , 3 and 3 weeks respectively.Which of the two paths is the Critical Path ? A. Path 1 B. Path 2 C. Neither D. Both Paths 1 and 2 are Critical Paths

D is the correct answer. The correct answer is D - since the duration of both the paths is 7 weeks.Remember that the path with the longest duration is the critical path and you can have more than 1 Critical Path!

Question - 156 You are managing a project related to building a skyscraper.However as per regulations no work can be started till the government body has approved and provided necessary clearance.This is an example of what kind of dependency ? A. Mandatory Dependency B. Hard Logic C. Discretionary Dependency D. External Dependency

D is the correct answer. The correct answer is D - this is an externally imposed or mandated dependency. Options A and B are both the same and are not the correct choices.

Question - 145 Which of the following statements are not true regarding WBS ? A. Provides a graphical picture of the hierarchy of the project. B. Identifies all of the work that needs to be performed. C. Can help facilitate in estimating costs and schedule. D. Helps identify dependencies

D is the correct answer. The correct answer is D as WBS does not help identify dependencies.

Question - 171 You are in the process of determining how long it would take to complete your project. What would be the best tool to use in this case ? A. Go through the WBS B. Go through the Activity List C. Perform a Root Cause Analysis D. Use a Network Diagram

D is the correct answer. The correct answer is Option D - A Network Diagram is the best choice to identify the Activity Duration.

Question - 185 A project is in execution.A team member approaches the project manager and indicates that she is not sure of what work she needs to perform.Which document would be the best source of this information ? A. Project Scope Management Plan B. Project Scope Statement C. Project Management Plan D. Work Breakdown Structure Dictionary

D is the correct answer. The correct answer is Option D - WBS Dictionary which provides details of the work to be done in detail.

Question - 67 You are in charge of a project to build a bridge across a river.You are midway through the project.However due to changes in environmental laws the project can no longer proceed and would need to be terminated.Executive management has asked you to document the level of work completed for the project.This would be done in which of the processes ? A. Project Closure B. Contract closure C. Project charter D. Scope Verification

D is the correct answer. The correct answer is option D.Not only is Scope verification performed while the project is executing - it is also performed when a project is terminated.It is used to determine the level of completion.

Question - 11 You are in the process of defining activities and have broken down the WBS into individual activities.You now decide to uniquely tag each activity with a unique code.So here what you have done is defined an ___ for each Activity A. Schedule Network Diagram B. Activity List C. Milestone List D. Activity Identifier

D is the correct answer. The correct option is D - Activity Identifier.The question states that we have decided to uniquely tag each identified activity - which is nothing but Activity Identifier.This is done during creation of the Activity List.

Question - 75 The key benefits of ____________ process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and environment changes. A. Plan Stakeholder Management B. Identify Stakeholders C. Manage Stakeholder Engagement D. Control Stakeholder Engagement

D is the correct answer. The key benefits of Control Stakeholder Engagement process is that it will maintain or increase the efficiency and effectiveness of stakeholder engagement activities as the project evolves and environment changes.

Question - 124 You are the sponsor of a project which has just kicked off.This is an ambitious project to build a top of the line 18 hole golf course.Which of the following BEST describes your role as a sponsor ? A. Managing changes to the project B. Create the Work Performance Baselines C. Publish Work Performance Reports D. Publish the approved Project charter

D is the correct answer. The main objective of the sponsor is to create and publish a formally approved project charter.While the sponsor can help assist in preventing and managing changes to the project - this is the project manager's job.Creating baselines and publishing work performance reports is also the job of the project manager - so option D is the correct answer.

Question - 38 You are managing a project that that your company won after making a bid.The clients have negotiated long and hard and have driven a hard bargain.The project is scheduled to span over eight months and you are in your fifth month of execution.You are extremely worried since you have about four more months of work remaining and the project is at the 'Point of total assumption' - what does this mean ? A. As a seller you are running behind schedule B. As a seller you are ahead of schedule C. The project is going to have a cost overrun which will need to be negotiated with the client D. As a seller all subsequent costs will have to be borne by the seller

D is the correct answer. The point of total assumption is the point at which the seller has consumed all the fees and will now bear the costs.This means that the project is a firm fixed price contract and seller has consumed all the contract fees and is forced to shll out money which is a loss.Since point of total assumption is applicable to firm fixed price contract - option C is not an option where seller can negotiate with the buyer for additional cash flow.The correct answer is option D

Question - 76 You are managing a project constructing a bridge over a river.All of the risks have been identified and the design phase is just completed.The team is in its second week of actual construction.One of the subject matter experts reports that there is a possibility of the monsoons to be heavier this year.She points out that the load bearing plates earlier designed may have to be redesigned considering the additional water pressure expected because of additional rain water.What would be your best immediate course of action? A. Schedule an emergency meeting with all stakeholders to discuss this risk B. Risk mitigation by immediately redesigning the load bearing plates C. Write up a change and submit to the Change Control Board for approval D. Update the Risk register to add this risk along with its probability and impact

D is the correct answer. The question is asking about the best immediate course of action.The first course of action should be to add this risk in the Risk register.and also adding the possible impact and risk probability.No other action should be performed prior to this.So - scheduling an emergency meeting while might sound as the first thing to do is not correct and neither making any change to the design.Writing up a change will only come after the risk is documented , its probability and impact accessed and then based on this information can you choose to write up a change request.So the first course of action should be to Update the Risk register.

Question - 142 Your team has just bagged a software development project.The executive management is very pleased as this is a very prestigious project.However you are a little worried considering the complex nature of the project.You decide to try and identify the possible risks.You get all relevant stakeholders together and conduct mammoth discussions.Together you have come up with a number of risks.However based on your experience - you still feel that not all the risks have been identified.You decide to set aside some budget for the risks that you have not identified but are sure you will encounter.Where does this budget come from? A. Cost Management Plan B. Cost Baseline C. Contingency Reserves D. Management Reserve

D is the correct answer. The type of risk here is an unknown risk.For known risks risk responses can be proactively planned for.For the known risks where we cannot plan proactively - we set aside a reserve called Contingency Reserves.For unknwon risks we set aside a Management Reserve.Cost management Plan deals with how you will manage costs on your project and Cost baseline is the baselined cost expected to be expended on the project.

Question - 111 With a lot of expertize in project management - many of your companies co managers consult you for advise and inputs.One of your colleagues who is relatively inexperienced in managing projects wants to compare the project work and measure the deviations - which document should he refer to ? Choose the option that BEST answers the question ? A. He should refer to the Project Management Plan B. He should refer to the Scope Management Plan C. He should refer to the Schedule Management Plan D. He should refer to the Performance Measurement Baseline

D is the correct answer. There are multiple options that seem correct - however they are partially correct.The scope baseline and schedule baseline are not the only baselines against which project performance is measured so options B and C are definitely not the best options.The project management plan contains details of all the baselines - but a more specific plan to refer to is the Performance Measurement Baseline.It contains details of the scope , schedule and cost baseline and it could also contain quality and technical parameters.While the project management plan includes he baselines - it is actually the Performance Measurement Baseline which is used for comparing performances and the Performance Measurement Baseline is a part of the Project Management Plan.So the BEST answer is option D

Question - 39 You are managing a project which involves building software for the aeronautical domain.The nature of the work is complex and needs a lot of research.During Quality assurance both the development team and testing team suggest that the quality assurance process be changed to also include White Box testing and not only rely on Black box testing.The team wants to make this shift in approach as they believe this would lead to better quality of deliverables - what is the best course of action ? A. As the changes will help improve quality - execute white box texting B. Create a change request C. Refuse to adopt this change as this would mean a change in agreed process D. Analyze the impact of the change to scope , schedule and cost and then write up a Change Request

D is the correct answer. This is a question meant to test your understanding of change management.Any change however small or big should always be first analyzed for its impact to the constraints - scope , cost and schedule and then should be submitted to change control for approval.Changes without formal approval should not be implemented.

Question - 49 Your company has won a large project for one of the fund houses to administer their funds.The project work has been going on smoothly and the customer has been singing praises about the work done so far.The client has planned a visit the next month to go over the plans for the next phase of the project as well as to meet with the project team.Your senior management realizes that this client could potentially need additional capabilities in the derivatives segment.Your company happens to have a strong exposure to this segment having executed numerous such projects.Your senior manager also invites key managers from the derivatives segment to showcase the organizations abilities in the derivates vertical - this is an example of ? A. Mitigating the risk B. Avoiding the risk C. Transferring the risk D. Exploiting the risk

D is the correct answer. This is an example of exploiting the risk.As the question states the client is happy with the work progress and also there might be an opportunity that the client might be interested in the derivatives segment.So this is an opportunity that could lead to more business.By inviting key managers from the other segment - you are enhancing the possibility of generating additional revenue - so this is an example of exploiting the risk.Note that this is a positive risk.

Question - 63 Which of the following statements is not true regarding a Contract ? A. Legally binding in nature B. Obligates buyer to provide compensation and obligates seller to provide some product or service in return C. By careful administration of terms and conditions the buyer can transfer some of the risks to the seller D. Contracts undergo an approval process as any other plan

D is the correct answer. This question tests your knowledge about contracts and procurement.At the onset all the answers seem to be correct with respect to the contract.A contract is legally binding in nature , its an agreement of seller providing some service or product and buyer compensating the seller.Some of the risks can indeed be transferred to the seller through terms and conditions.Because of the legal nature of a contract - generally contracts are subject to a more intensive approval process - much more intense than our other plans - hence in the context of the question - option D is the right answer

Question - 193 You have worked in the current organization and from managing projects you have now graduated to portfolio management and have a number of project managers reporting into you.Your company has bagged a prestigious project of a very similar nature to the one you had executed some years back.You ask the current project manager to look up the lessons learned for the past project - where would these be stored ? A. Projects performance reports B. Projects status reports C. Projects record management system D. Organizational process assets

D is the correct answer. While all the options seem to be good choices - the best choice in this case would be Organizational Process Assets.Lessons learned are always a part of the Organizations process assets.It is such assets that enable an organization take informed decisions.

Question - 28 Over lunch you meet a colleague who is managing a large turnover project for setting up a chemical plant.Your colleague is worried because the client is being unreasonable and asking for changes that will have a severe impact to the scope schedule and also cost.The client is also not ready to absorb the additional impact to schedule and cost.She seeks your advise - what should she do ? A. Refuse to budge and not make any changes B. Request her executive management to initiate legal action against the client C. Ultimately the customer is always right - so go ahead and make the changes and absorb the impact to cost , schedule and scope D. Set up a meeting with the client to better understand the need of the changes being asked for

D is the correct answer. Why is the client being unreasonable ? why does the client want to make these changes ? Obviously your colleague is in a tough situation and not in a nice place to be.However tough the problem - a project manager must not act impulsively by seeking legal action or refuse or immediately start making the changes.Whenever faced with a problem a project manager should first try and find the root cause and not react.So in this case the best advise would be for your colleague to set up a discussion with the client and try and understand the needs of the client for asking for the change is causing