PMP Q&A 5

The key components of the basic model of communication between two parties are: A. Encode, message, medium, noise, decode B. Encode, send, receive, replicate, reply C. Encode, send, receive, distribute, respond D. Encode, send, interference, decipher, acknowledgment

A. Encode, message, medium, noise, decode

Peter is a project manager handling an Alternate water-supply project. During a project performance review, he notices the following: (i) Activity A, on the critical path, is delayed by 4 days. (ii) Activity B, not on the critical path, is delayed by 9 days. (iii) Activity C, on the critical path is delayed by 2 days (iv) Activity D, not on the critical path, is delayed by 5 days. In what sequence should Peter prioritize his efforts in addressing these delays? A. Activity A, Activity B, Activity D, Activity C B. Activity A, Activity C, Activity B, Activity D C. Activity B, Activity D, Activity A, Activity C D. Activity B, Activity A, Activity D, Activity C

B. Activity A, Activity C, Activity B, Activity D

In a project, Activity A has a duration of 4 days and begins on the morning of Monday the 4th. The successor Activity, B, has a Finish-to-Start (FS) relationship with A. The Finish-to-Start relationship has 2 days of lag, and Activity B has a duration of 3 days. If Saturday and Sunday are non working days, which of the following statements is true? A. Total elapsed days (completing both activities) is 7 days B. Activity B will be completed by the end of day on Thursday, 14th C. Activity B will be completed by the end of day on Friday, 15th. D. Activity B will be completed by the end of day on Tuesday, 12th

B. Activity B will be completed by the end of day on Thursday, 14th

Andrew is managing a construction project. He is using his communication, interpersonal and management skills to keep the key project stakeholders engaged with the project. Which of the following activities is not related to the Manage Stakeholder Engagement process? A. Addressing and resolving issues B. Adjusting the stakeholder management strategy C. Confirming the stakeholders' continued commitment D. Negotiating and communicating with the stakeholders

B. Adjusting the stakeholder management strategy

If you want a group of experts to identify project risks, but also want unbiased data, what is an appropriate technique to use? A. Interviewing B. Delphi technique C. Assumption analysis D. Brainstorming

B. Delphi technique

You are just about to present your project's status to your company's executive team. One of your resources hands you an updated report on the progress of a critical deliverable as you are leaving your desk for the meeting. You review the report as you are walking to the conference room and notice that there is an error in the report. What do you do? A. Do not report on that part of the project. B. Disclose that you have just discovered that there is an error in some of the information that you had intended to present, and only present the information that you know to be true. C. Cancel the meeting. D. Present the information as-it-is and revise it in the meeting minutes, which will be sent after 2 days

B. Disclose that you have just discovered that there is an error in some of the information that you had intended to present, and only present the information that you know to be true.

You are presented with a situation in a project where you need to measure the performance of the project. Which of these techniques would suit your requirement? A. Learned Value Technique B. Earned Value Technique C. Analogous Estimating D. Expert Judgment

B. Earned Value Technique

If you are writing a proposal for additional funding, which communication style should you choose? A. formal and horizontal B. formal and vertical C. informal and vertical D. informal and horizontal

B. formal and vertical

When a negative unidentified risk occurs in a project, a response to it would be called: A. Disaster recovery B. Failure planning C. A workaround D. Backup planning

C. A workaround

A research project needed to be carried out under largely undefined, uncertain and rapidly changing environmental conditions. If this project is carried out as a multi-phase project, which of the following phase-to-phase relationships best suits it? A. Overlapping relationship B. Sequential relationship C. Iterative relationship D. Boxed relationship

C. Iterative relationship

A project manager is spending majority of the project funding in the current phase of the project. Not only she is spending her money but also managing various resources in the project. What is the stakeholder influence on the project now compared to earlier phases? A. Cannot be determined B. More C. Less D. Same

C. Less

What does it mean if the Earned Value is equal to Actual Cost? A. Schedule Variance Index is 1 B. Project is on budget and on schedule C. There is no cost variance D. There is no schedule variance

C. There is no cost variance

Quantitative risk analysis should be performed: A. only on risks identified by the project manager B. only in extreme cases C. only on prioritized risks D. on all risks

C. only on prioritized risks

Which of these is not an approved Estimate Activity Durations technique? A. Three Point Estimating B. Parametric Estimating C. Analogous Estimating D. Critical Path Estimation

D. Critical Path Estimation

Three strategies that typically deal with negative risks or threats are: A. Enhance, Share and Accept B. Transfer, Exploit and Accept C. Avoid, Transfer and Exploit D. Avoid, Transfer and Mitigate

D. Avoid, Transfer and Mitigate

As the Project Manager on the construction of a new hotel you have developed a project management plan that you believe is realistic and will be formally approved. The organizational assets that influenced the development of the plan may include all of the following except: A. Project management plan templates B. Risk register from a past project C. Change control procedures D. Business case for the project

D. Business case for the project

You are the project manager responsible for building a 100,000 sq. ft. data center. One of the schedule activities in your plan is to install the Computer Room Air Conditioning (CRAC) units, however in order to start the installation of the units the raised floor in the data center must be completely installed first. This is an example of what type of precedence relationship? A. Finish to Finish B. Start to Finish C. Start to Start D. Finish to Start

D. Finish to Start

While developing the project schedule, you find that the completion of a successor activity depends on the completion of its predecessor activity. What is this dependency called? A. Start-to-Finish B. Start-to-Start C. Finish-to-Start D. Finish-to-Finish

D. Finish-to-Finish

Large variations in the periodic expenditure of funds are undesirable for organizational operations. Therefore the expenditure of funds is frequently reconciled with the disbursement of funds for the project. According to the PMBOK, this is known as: A. Disbursement reconciliation B. Expenditure Reconciliation C. Budget Reconciliation D. Funding Limit Reconciliation

D. Funding Limit Reconciliation

You the project manager responsible for building a 100,000 sq. ft. data center. One of the schedule activities in your plan is to install the Computer Room Air Conditioning (CRAC) units, however in order to start the installation of the units the raised floor in the data center must be completely installed first, so the units have something to be bolted on to. This is an example of what type of dependency? A. External B. Optional C. Discretionary D. Mandatory

D. Mandatory

Project performance measurements are used to assess the magnitude of variation from the original scope baseline. Once the degree of scope variation is known, what step is performed next? A. Audit the project team B. Upgrade the configuration management database with new controls. C. Replanning D. Root cause analysis of the cause of the variance relative to the scope baseline.

D. Root cause analysis of the cause of the variance relative to the scope baseline.

Which of the following models describes stakeholders based on their power, urgency and legitimacy? A. Influence / Impact grid B. Power / influence grid C. Power / Interest grid D. Salience model

D. Salience model

You are a Project Manager and are nearing the end of your project. You are now required to provide lessons learned documentation on the project. What is the MAIN purpose for preparing lessons learned documentation? A. To identify the valued employees who improved efficiencies B. To identify the problem employees who reduced efficiencies C. To identify instances in which you positively affected the project D. To identify improvements for managing similar future projects

D. To identify improvements for managing similar future projects

Jane, the project manager of a large project, found that she did not have the necessary number of resources required for some activities in the project. To account for the limited resources, she decided to apply the critical chain method. Which of the following would she use to protect the critical chain from slippage along the feeding chains? A. Feeding buffers B. Standby buffers C. Overflow buffers D. Dependent buffers

A. Feeding buffers

Which of these precedence relationships is most commonly used in Precedence Diagramming Method? A. Finish to Start B. Start to Finish C. Start to Start D. Finish to Finish

A. Finish to Start

The Earned Value Management methodology can be used as a means to: A. Forecast future performance based on past performance B. Calculate the number of days left in the project C. Calculate the value provided to the customer D. Calculate the profitability of the project

A. Forecast future performance based on past performance

You have a schedule activity that can be delayed without delaying the early start date of any subsequent activities. This is an example of? A. Free Float B. Lead Float C. Total Float D. Lag Float

A. Free Float

Sally, a project manager was reconciling expenditure of funds with funding limits on the commitment of funds for the project. She found a large variance between the funding limits and planned expenditures. As a result, she decided to reschedule work to level out the rate of expenditures. This is known as: A. Funding limit reconciliation B. Funding limit constraints C. Funding limit expenditure D. Funding limit appropriation

A. Funding limit reconciliation

Analogous Estimating is an estimation technique that use the values of parameters such as scope, cost, budget and duration from a previous similar activity as the basis of activity and is frequently used to estimate when there is a limited amount of information about the project. This is a form of: A. Gross value estimation B. Function point estimation C. Fixed point estimation D. Precision Estimation

A. Gross value estimation

When writing the roles and responsibilities for team members, you should document the role, authority, responsibility and competency for each team member. Where must this information be documented? A. Human resource management plan B. RACI chart C. Resource calendar D. Resource Breakdown Structure (RBS)

A. Human resource management plan

Your project team members have just started to work together and are now adjusting their work habits and behaviors to support each other. Which stage of the Tuckman ladder has your team just entered? A. Norming B. Performing C. Forming D. Storming

A. Norming

Late in the project cycle, it was discovered that some of the project human resources needed to have been trained on a specific methodology. Ideally, where should these training needs have first been documented? A. Staffing management plan B. In the procurement contract C. In the project scope statement D. In the company HR policy

A. Staffing management plan

Peter's project is in execution. Peter has a monthly stakeholder update meeting set up where he presents the project's progress and current issues to the key stakeholders. During the last stakeholder update meeting, the stakeholders requested Peter to provide bi-weekly project updates instead of monthly updates. The communication management plan has been broadly framed and it doesn't restrict Peter from doing bi-weekly updates. What should Peter do? A. Start providing bi-weekly updates instead of monthly updates. B. Update the communication management plan prior to providing the bi-weekly updates. C. Disregard the stakeholders' request and continue with the monthly updates. D. Request the stakeholders to submit a change request.

A. Start providing bi-weekly updates instead of monthly updates.

You work at a software company that authors Material Safety Data Sheets (MSDS) for chemical companies. Prior to releasing the MSDS to the company you have created a list of items to be reviewed to see that they appear on the document such as: chemical name, CAS#, protection required, what to do an emergency, etc. This is an example of what type of tool? A. Checklist B. Process Improvement Plan C. Quality Management Plan D. Quality Metrics

A. Checklist

A project manager had scheduled a number of training programs for his team. However, he was aware that apart from planned training, unplanned training also took place in a number of ways. Which of these is not one of the ways in which unplanned training can happen? A. Classroom B. Observation C. Project performance appraisals D. Conversation

A. Classroom

A new CEO has come into your company and has promptly shut down your project because it no longer met the business needs of the company. While not pleased with the decision, you document the level and completeness of the project to date. What activity or process is this part of? A. Close Project or Phase B. Manage Project Knowledge C. Control Scope D. Validate Scope

A. Close Project or Phase

Your team has built an exotic sports car for a wealthy client. Every deliverable has been verified by the project team against the quality requirements and accepted by the client. Now the Project Manager is reviewing the car to ensure it meets the specifications of the client, as agreed to in the project plan. What project management process is represented here? A. Closing B. Monitoring and Controlling C. Planning D. Execution

A. Closing

The cost estimates for a project are in the range of +/- 5 %. What phase is the project likely to be in? A. Closing phase B. Preliminary phase C. Initial phase D. Intermediate phase

A. Closing phase

A project manager manages a distributed team with team members located in five countries. Due to time-zone differences, he is unable to find a time that is acceptable to all team members. Which conflict resolution technique is best suited for this situation? A. Compromise B. Force C. Withdraw D. Avoid

A. Compromise

Which of the following is not a Tuckman's team development stage? A. Confronting B. Forming C. Norming D. Adjourning

A. Confronting

When a project is performed under contract, the contractual provisions will generally be considered as for the project. A. Constraints B. Exclusions C. Deliverables D. Provisions

A. Constraints

As part of the quality control in your project, you are looking at a technique which shows the history and pattern of variation. This is a line graph which shows data points plotted in the order in which they occurred. You are most likely looking at a: A. Control chart B. Pareto diagram C. Histogram D. Cause and effect diagram

A. Control chart

A project manager wants to proactively monitor a manufacturing process in order to determine if the quality level is within acceptable limits for that process. What tool will help with this? A. Control charts B. Ishikawa diagram C. Histogram D. PERT chart

A. Control charts

Emily's project is in execution. Emily is currently planning to execute the Manage Stakeholder Engagement process. She has gathered the stakeholder management plan, the recent change log, and the necessary organizational process assets. Which of the following is a key input to this process that is still missing from this list? A. Communications methods B. Stakeholder register C. Stakeholder management strategy D. Communications management plan

D. Communications management plan

Peter has been assigned to design a new car model for a well-known car manufacturer. The project has a small number of key stakeholders and Peter is planning to meet all of them in person in order to understand their requirements and expectations. Which of the following is not a project key stakeholder? A. Project sponsor B. Project manager C. Customer D. Competitor

D. Competitor

You are an inexperienced project manager who has been appointed to manage a project in a matrix organization. Because of this you can expect the communication in this project to be: A. Open and Accurate B. Easy to Automate C. Simple D. Complex

D. Complex

Which of the following activities fall under the planning process group but not under the Project Schedule Management? A. Estimating the type of materials and equipment needed to perform project activities B. Developing the Schedule Management Plan C. Identification of various activities to produce the project deliverables D. Developing a detailed description of the project and product being developed

D. Developing a detailed description of the project and product being developed

You have been offered a position managing a project that will last 12 months. However, you know that in 6 months you will be relocating to another state for family reasons. What should you do? A. Turn down the position. B. Accept the position and provide 4 weeks notice before leaving the job. C. Accept the position and compress the schedule to complete the project in 6 months. D. Disclose your relocation plans to the hiring manager.

D. Disclose your relocation plans to the hiring manager

Mandatory dependencies are those that are inherent in the nature of the work being done. They often involve physical limitations, such as on a construction project where it is impossible to erect the superstructure until the foundation has been built. According to the PMBOK, this type of dependency is also called: A. Soft logic B. Unilateral dependency C. Fixed logic D. Hard logic

D. Hard logic

A Resource Breakdown Structure (RBS) would be used to breakdown the project by type of resources. The RBS is an example of a: A. Linear chart B. Matrix chart C. Flow chart D. Hierarchical chart

D. Hierarchical chart

Which of the following processes produces a Risk Register? A. Perform Quantitative Risk Analysis B. Plan Risk Management C. Perform Qualitative Risk Analysis D. Identify Risks

D. Identify Risks

A number of deliverables were submitted to the buyer as part of a project. Where would the project manager find documentation on the requirements for formal deliverable acceptance and how non-conforming deliverables can be addressed? A. In the SOW B. In the lessons learned document C. In the deliverable release note. D. In the agreement

D. In the agreement

The cost of running a project management office is an example of what type of cost? A. Reimbursable B. Fixed C. Direct D. Indirect

D. Indirect

Your project schedule shows a 15 month finish, but your customer has just realized there is a regulatory requirement to complete the project by a certain date and insists this project must be finished in 12 months. Which of the following is the best approach? A. Tell the customer it can be done, then cut your estimates by 20%. B. Cut the scope by 20%, tell the customer the critical path has changed, and resubmit the schedule for review. C. Stand your ground. Cutting scope or time will result in an inferior project outcome. D. Inform the customer of the impacts, then crash the project.

D. Inform the customer of the impacts, then crash the project.

A seller organization was executing work for a project under a contract. During the course of the project, a number of disputes arose over the scope and quality of work. Which of the following is the preferred method of resolving these claims? A. Alternative dispute resolution (ADR) B. Claims court C. Appeals court D. Negotiation

D. Negotiation

Jane is an experienced project manager. As part of the Collect Requirements phase, she decides to use a group creativity technique. This technique is expected to enhance brainstorming with a voting process, and can be used to rank the most useful ideas for further brainstorming or prioritization. Which of the following will she likely use? A. Normal group technique B. Minimal group technique C. Unanimous group technique D. Nominal group technique

D. Nominal group technique

On a control chart, if six consecutive plot points are above the mean, then what can be established about the process? A. The process is out of control B. The process will be out of control after plotting the seventh point. C. The process is in control D. Nothing can be established

D. Nothing can be established

Your project is nearing completion, but a previously unidentified risk has been discovered and it could significantly affect one of the project deliverables. What do you do? A. Transfer the risk. B. Develop a risk mitigation plan. C. Include the issue in the project risk log. D. Notify the project stakeholders immediately.

D. Notify the project stakeholders immediately.

The Code of Ethics and Professional Conduct has as its foundation four values identified by practitioners from the global project management community. They are: A. Respect, fairness, transparency and freedom. B. Responsibility, transparency, fairness and honesty. C. Respect, freedom, honesty and transparency. D. Responsibility, respect, fairness and honesty

D. Responsibility, respect, fairness and honesty

RACI stands for __________ , __________, __________, __________. A. Review, Analyze, Calculate, Implement B. Responsible, Actual, Complete, Informative C. Roles, Activities, Costs, Instructions D. Responsible, Accountable, Consult, Inform

D. Responsible, Accountable, Consult, Inform

Which of the following statements about project teams is incorrect? A. The project management team is usually a team external to the project team. B. The project management team is a subset of the project team. C. For smaller projects, the project management responsibilities can be shared by the entire team. D. For smaller projects, the project management responsibilities can be administered solely by the project manger.

A. The project management team is usually a team external to the project team.

A project can be authorized by any of the following except: A. The project manager B. The PMO C. The sponsor D. The portfolio steering committee

A. The project manager

Your project team is having a dispute with a vendor about whether a specific task is within the scope of the project. The scope statement does not provide implementation level details that would resolve this discussion. There is not a WBS however, because the project sponsor insisted that the project be started right away, without pausing to create standard project planning documentation. Who is at fault? A. The project manager B. The project sponsor C. The project stakeholders D. The project vendor.

A. The project manager

During a work breakdown structure meeting you have decomposed the deliverables into work packages and created your WBS dictionary. However, you now want to decompose the work packages to assist you in estimating, executing and control the project. These decomposed work packages are called? A. Work Packages can't be decomposed into smaller units B. Activities C. Milestones D. Control Accounts

B. Activities

You have successfully passed your PMP exam and are leading a project to replace the storage devices in a data center. In the following week, you and your team of experts will be meeting with a storage device vendor to discuss the status of their deliverables that are due at week's end. What management process do these activities reflect? A. Plan Procurement Management B. Control Procurements C. Conduct Procurements D. Control Resources

B. Control Procurements

Progressive elaboration is least applicable to which of the following processes? A. Create WBS B. Control Schedule C. Develop Schedule D. Estimate Activity Durations

B. Control Schedule

Which of the following is not a Risk-Diagramming Technique? A. Influence diagrams B. Control charts C. Cause-and-Effect diagrams D. System flowcharts

B. Control charts

Two efficiency indicators that reflect the cost and schedule performance of a project are: A. Cost Projection Index (CPI) and Schedule Projection Index (SPI) B. Cost Performance Index (CPI) and Schedule Performance Index (SPI) C. Actual Cost (AC) and Planned Value (PV) D. Cost Pricing Index (CPI) and Schedule Performance Index (SPI)

B. Cost Performance Index (CPI) and Schedule Performance Index (SPI)

A project manager scheduled a review at the end of a phase, with the objective of obtaining authorization to close the current project phase and initiate the next phase. Which of the following is an incorrect way of describing this review? A. Phase gate B. Phase planning C. Kill point D. Stage gate

B. Phase planning

In order to keep costs low, a project management team decided to apply statistical sampling while inspecting some of the work products. They decided to select 10 out of 50 engineering drawings for inspection. During which process should the sample frequency and sample size be determined? A. Collect Requirements B. Plan Quality Management C. Control Quality D. Manage Quality

B. Plan Quality Management

Given multiple alternatives, the group decision method that allows the largest block in a group to decide (even if more than 50% of the members of the group do not support the decision) is called: A. Dictatorship B. Plurality C. Unanimity D. Majority

B. Plurality

In which of the following situations would it be better to avoid using Analogous Estimating? A. When the project team members have the needed expertise B. When an accurate estimate is required C. When a low value estimate is required D. When the previous activities are similar in fact and not just appearance

B. When an accurate estimate is required

The most detailed level of the WBS is called the ____________. A. WBS element B. Work package C. Project scope D. Deliverable

B. Work package

A project team is currently inspecting the recent project deliverables. The team is recording the number and the nature of defects found in these deliverables. The defect details list in this case is an example of? A. Quality control checklist B. Work performance data C. Change request D. Work performance information

B. Work performance data

No matter how good you are in communicating, information distribution to stakeholders as planned is a challenging task. Many tools and techniques are used during the Manage Communications process EXCEPT: A. Performance reporting B. Work performance reports C. Communication technologies D. Communication models

B. Work performance reports

You are working on a project where a negative risk has occurred. However, you have no contingency plan for this risk. You call a meeting and a solution is devised to change the workflow until a permanent solution can be implemented. This is an example of? A. Work Item B. Workaround C. Work Package D. Reserve plan

B. Workaround

Which of the following is neither an input nor an output of the Direct and Manage Project Work process? A. Approved change requests B. Change requests C. Approved deliverables D. Deliverables

C. Approved deliverables

As part of the Develop Team process, the project manager of a project has planned for some Team Building activities. Team Building Activities should take place throughout the project life cycle, but have greater benefit when conducted: A. On a need-basis. B. At the end of the project life cycle C. Early in the project life cycle D. In the middle of the project life cycle.

C. Early in the project life cycle

You are the project manager for a Fortune 100 IT company and you are currently engaged in an important project. You want to choose the best contractor for a specialized task. What should you do to evaluate potential contractors? A. Create a lessons learned document B. Conduct a performance review C. Evaluate proposals D. Perform a Make-or-Buy analysis

C. Evaluate proposals

Your company will receive a large bonus payment for completing a customer's project by a certain date. However, as the project manager, you know the project will complete approximately 2 weeks after that date as it is currently scheduled. Your manager is insisting that you to do whatever it takes to finish the project by that date, even if it means "cutting corners here and there." What do you do? A. Make a formal scope change request. B. Fast track the project. C. Explain to both your manager and the project stakeholders the impact that this schedule change could have on the project. D. Compress the schedule

C. Explain to both your manager and the project stakeholders the impact that this schedule change could have on the project.

A team of engineers is reviewing the architecture diagram for a new ERP system being deployed at a large accounting firm. The engineers are discussing the impact of the failure of each node in the diagram on overall availability of the final product. The intent of the discussion is to minimize the likelihood of failure and the effects of any failure. What is this called? A. SWOT Analysis B. Quantitative Analysis C. Failure Mode and Effect Analysis D. Deming Cycle

C. Failure Mode and Effect Analysis

The project management plan can best be described as: A. A list of tasks, activities, durations and resources in a software program (e.g., Microsoft Project) B. Coordinating changes across the entire project C. Integrating and coordinating all project plans to create a consistent, coherent document D. Integrating and coordinating all project documents and stakeholder expectations

C. Integrating and coordinating all project plans to create a consistent, coherent document

__________ is performed on risks that have been prioritized by the Perform Qualitative Risk Analysis process as potentially and substantially impacting the project. A. Perform Risk Cost Analysis B. Perform Risk Exposure Analysis C. Perform Quantitative Risk Analysis D. Perform Risk Outcome Analysis

C. Perform Quantitative Risk Analysis

____________ is performed on risks that have been prioritized by the Perform Qualitative Risk Analysis process as potentially and substantially impacting the project. A. Perform Risk Cost Analysis B. Perform Risk Exposure Analysis C. Perform Quantitative Risk Analysis D. Perform Risk Outcome Analysis

C. Perform Quantitative Risk Analysis

Peter, a project manager, is updating the status of his project. Based on the performance indices, he expects the project to finish a month earlier than the planned finish date. However, he expects the project to exceed the budgeted costs. What can you say about the schedule performance index (SPI) of the project? A. The SPI is less than 1.0. B. The SPI equals the CPI. C. The SPI is greater than 1.0. D. The SPI is equal to 1.0.

C. The SPI is greater than 1.0.

A project manager found that some of the project work was not done at the right time and was done in an improper sequence. What do you think was the likely issue? A. This is a project communications breakdown. The project manager needs to re-develop the communication management plan B. The Project Scope document was not properly updated. C. The Work Authorization System was not properly established in the project. D. This is due to poor teamwork.

C. The Work Authorization System was not properly established in the project.

Project costs are estimated for all project activities and aggregated to establish a cost baseline. Which of the following statements about the cost baseline is NOT true? A. The project cost performance is measured against the cost baseline B. The cost baseline is an output of the determine budget process C. The cost baseline includes all authorized budgets including management reserves D. The cost baseline is in the form of an 'S' curve

C. The cost baseline includes all authorized budgets including management reserves

As a project manager, where would you document the escalation process to resolve issues that cannot be resolved at a lower staff level? A. Scope management plan B. Stakeholder management plan C. Staffing management plan D. Communications Management Plan

D. Communications Management Plan

An organization wishes to ensure that the opportunity arising from a risk with positive impact is realized. This organization should: A. Exploit the risk B. Mitigate the risk C. Accept the risk D. Avoid the risk

A. Exploit the risk

A project manager has decided to use a decision tree to make a build or upgrade analysis. The build requires an investment of $ 200 M (where M represents million). On the build decision branch, there is a 60% probability of strong demand (yielding a revenue of $ 400 M) and a 40% probability of weak demand (yielding a revenue of $150 M). What is the expected monetary value (EMV) of the build? A. $ 100 M B. $ 300 M C. $ 140 M D. $ 200 M

A. $ 100 M

A project was estimated to cost $ 200,000 with a timeline of 10 months. Due to a shipment delay, the schedule was slightly delayed. This was however made up by receiving the first batch of materials for the project by air. The net result was that there was some additional cost in the project. At the end of the second month, the Project Manager reviews the project and finds that the project is 20% complete and Actual Costs are $ 50,000. The Estimate to complete (ETC) for the project would now be: A. $160,000 B. $210,000 C. $250,000 D. $200,000

A. $160,000

John is in the process of preparing the project performance report for the team meeting. He is expecting many questions from his stakeholders on the budget and schedule. He calculates the following values; Budget at Completion (BAC) = $22,000, Earned Value (EV) = $13,000, Planned Value (PV) = $ 14,000, Actual cost (AC) = $15,000. What is the Estimate at Completion (EAC) for the project if the work is performed at the budgeted rate? A. $24,000 B. $36,000 C. $22,500 D. $37,000

A. $24,000 - If the project work is performed at the budgeted rate, the Estimation at Completion can be determined using the formula (EAC) = AC + (BAC - EV)

Your Vice President has asked you what the Estimate at Completion is going to be for a small project you are working on. You were given a budget of $30,000, and to date you have spent $20,000 but only completed $10,000 worth of work. You are sure that the future work will be accomplished at the planned rate. A. $40,000 B. $30,000 C. $60,000 D. $10,000

A. $40,000

A control chart is used to determine whether or not a process is stable or has predictable performance. When a process is within acceptable limits, the process need not be adjusted. What are the upper and lower control limits usually set as? A. + / - 3 sigma B. + / - 6 sigma C. + / - 2 sigma D. + / - 1 sigma

A. + / - 3 sigma

You are the Project Manager for Motor Cars, Corp. You are working on a project for the Human Resources department that is scheduled to take one year. After three months into the project, you calculate the EV at $35,000 and the PV at $45,000. Which option below represents the value for the SV? A. -$10,000 B. 1.29 C. 0.78 D. $10,000

A. -$10,000

You are in charge of constructing the Ferris wheel in each town a carnival visits. However, this is something you have never done before and you are getting different opinions from others on how long it takes. Joe, is new and has given you what you believe to be an optimistic estimate of 3 hours, Bill says it will take 10 hours, which seems too long to you and quite pessimistic. Lastly, Margie, who is the most experienced at this task is telling you it will take 8 hours. You are not sure who to believe, so you decide to do a PERT estimation, based on this you have determined it will take how many hours to assemble the Ferris wheel. A. 7.5 hours B. 8 hours C. 21 hours D. 7 hours

A. 7.5 hours

Which of the following statements is correct? A. A collection of unrelated programs can constitute a portfolio. B. The scope of a portfolio is typically smaller than that of a program. C. A program is a group of unrelated projects. D. A program need not consist of projects.

A. A collection of unrelated programs can constitute a portfolio.

A project manager is managing a project where there are teams located in remote locations in order to obtain cost savings. This is in line with organizational guidelines which require that at least 25% of work should be done from a remote location. This is an example of: A. A constraint B. A necessity C. A choice D. An assumption

A. A constraint

A project manager is giving a project update to the key stakeholders. During the meeting, he finds out that most of the stakeholders are busy checking and replying to their emails. Which of the following is the best action that could have eliminated this issue? A. A meeting ground rule on active listening B. Providing snacks to the stakeholders during the meeting C. Including the company's code of conduct in the presentation handouts D. Asking sudden unexpected questions outside the scope of the project

A. A meeting ground rule on active listening

In a car design project, a project manager is in the process of negotiating with a consulting company to ensure that project receives certified and specialized consultants for creating the engine design. The project manager wants to make sure that the consultants will be able to work until their assignments are completed. He is using his negotiation skills and interpersonal skills to get competent staff on time. Based on the scenario described above, the project manager is engaged in: A. Acquire Resources process B. Resource leveling process C. Plan Resource Management process D. Manage Team process

A. Acquire Resources process

A project team is currently assessing the project stakeholder management plan for its validity. The project documents are essential inputs to this process. Which of the following project documents must be used by the project team during this process? A. All project documents prepared during the project so far. B. Project documents prepared during the project planning. C. Project documents prepared during the project execution. D. Project documents prepared during the project initiation.

A. All project documents prepared during the project so far.

The costs on a project are typically classified as direct and indirect costs. The cost of electric utilities for the office would be considered as: A. An indirect cost B. Appraisal cost C. A specific cost D. A direct cost

A. An indirect cost

If you are working on a project where there is no definite project detailed scope, but similar projects have been completed in the past, what is the correct Estimate Activity Durations tool to use? A. Analogous Estimating B. Parametric Estimating C. Critical Path Estimation D. Three Point Estimating

A. Analogous Estimating

How can changes be made to a project management plan once it has been baselined by the project manager? A. By generating a change request and having it approved through the Perform Integrated Change Control process. B. This is typically done by using a version control system. The project manager creates a new version with the changes and baselines it as the new baseline. C. This is done by maintaining a revision history or log. The project manager documents the changes in detail and then baselines it. D. A project management plan cannot be changed once it has been baselined. An addendum has to be created to incorporate the changes.

A. By generating a change request and having it approved through the Perform Integrated Change Control process.

The formula for Cost Variance is: A. CV=EV-AC B. CV=AC-EV C. CV=BAC-(AC-EV) D. CV=SV-BC

A. CV=EV-AC

PMP Exam Set A - Q27 Which of the following is NOT considered a method in the Manage Communications process? A. Change control systems B. Communication technology C. Performance reporting D. Information management systems

A. Change control systems

Perform Integrated Change Control includes several configuration management activities. Which of the following is not part of Perform Integrated Change Control? A. Change request B. Configuration Verification C. Configuration Status Accounting D. Configuration Identification

A. Change request

You are managing a project with a large multi-national staff. One of the engineers was originally tasked to deliver her part of the work on Oct 19, but due to the change in the critical path, her deliverable will be needed 2 days sooner. However, as the new deadline is still 2 weeks away and she is ahead of schedule, you are confident that her delivery will be on time. During a staff meeting, you learn from her functional manager that this engineer celebrates a religious holiday on Oct 17. He tells you that the engineer is not particularly religious, however, and if pushed a bit and offered some incentive she may forego celebrating this holiday and come to work. What should you do? A. Check if one of her colleagues can share some of her workload this week B. Increase her project incentive if she agrees to deliver her presentation on 17th. C. Let the critical path remain the same. D. Ask her boss to request her to skip the holiday.

A. Check if one of her colleagues can share some of her workload this week

A change request that is issued to bring the performance of the project back in line with the project management plan is related to: A. Corrective action B. Defect repair C. Proactive action D. Preventive action

A. Corrective action

Which of the following scenarios is likely to occur in a project? A. Cost and staffing levels are low at the start of the project. B. Stakeholders' influence on the project is lowest at the start of the project. C. Risk and uncertainty are lowest at the start of the project. D. Cost of changes are the highest at the start of the project.

A. Cost and staffing levels are low at the start of the project.

A project uses rounding of activity estimates data to the nearest $100, uses staff hours as the unit of measure for resources, and has a variance threshold of 10% deviation from the baseline plan. These would be typically documented in the: A. Cost management plan B. Scope Statement C. WBS D. Project charter

A. Cost management plan

Which of the following processes produces a work breakdown structure as an output? A. Create WBS B. Define Scope C. Develop Project Management Plan D. Define Activities

A. Create WBS

Which of these processes is NOT a Project Schedule Management process? A. Create WBS B. Develop Schedule C. Define Activities D. Sequence Activities

A. Create WBS

If you had an experience with a particularly good or poor performing vendor, what is the correct way to document this experience for future projects? A. Create a seller performance evaluation B. Call the vendor and talk to them about the experience C. Tell all your friends about it D. Vow to only work with that vendor from now on

A. Create a seller performance evaluation

Which technique is NOT commonly used to align the timing of activities with available resources? A. Critical Path Method B. Resource Leveling C. Critical Chain Method D. Resource Smoothing

A. Critical Path Method

A fellow project manager is retiring and moving to the mountains, you will be taking over his project. Before he leaves he tells you the project is on schedule, but only because he has had to "put the hammer down" on his project team and push them relentlessly. Pushing the team to perform activities to accomplish project objectives is a part of: A. Direct and Manage Project Work B. Monitor and Control Project Work C. Control Quality D. Control Scope

A. Direct and Manage Project Work

A team member in your project is constantly providing incomplete deliverables and not performing well. What should you do first? A. Discuss the issue with the team member in private B. Discuss the issue with the team member in presence of the project sponsor C. Discuss the issue with the team member in the presence of other team members D. Discuss the issue with the team member in presence of the company's HR manager

A. Discuss the issue with the team member in private

Public recognition of good performance creates positive reinforcement for the team members. When is the best time for a project manager to recognize team members' performance? A. During the lifecycle of the project B. At the end of every phase of the project C. At the end of the project D. As mandated by the HR department.

A. During the lifecycle of the project

Bill is the project manager of a software project that is originally estimated to complete in 12 months. 2 months into the project, it is discovered that the original estimating assumptions were fundamentally flawed. The Estimate at Completion (EAC) in such a project will be: A. EAC = AC + Bottom-up ETC B. EAC = BAC/CPI C. EAC = AC + [BAC - EV]/CPI D. EAC = AC + BAC - EV

A. EAC = AC + Bottom-up ETC

What do buyers and seller have in common with regards to Control Procurements? A. Each party ensures that both it and the other party meet their contractual obligations and that their own legal rights are protected. B. Both parties have specific resources that can be idle. C. Both parties have a contract change management plan. D. Each party has its own project plan and legal team

A. Each party ensures that both it and the other party meet their contractual obligations and that their own legal rights are protected.

Terry is managing a healthcare software development project using state-of-the-art technology. Stakeholder management is very crucial for the success of this project. The stakeholder involvement and influence is significant on this project. During which of following project stages, stakeholder management will be the most challenging task for Terry? A. Early during the project execution B. Towards the end of the project execution C. Towards the closure of the project D. Halfway through the project execution

A. Early during the project execution

As part of the Estimate Costs process, a project manager obtained access to certain commercially available databases to get resource cost rate information. What type of input is such published commercial information considered as? A. Enterprise environmental factor B. Historical information C. Organizational process asset D. HR Input

A. Enterprise environmental factor

You are in the midst of a major code roll out for a new software module. However, it has come to your attention that the resources promised for the roll out are not going to be available. As the Project Manager, what is the BEST thing to do? A. Explain the impact of the lost resources to the stakeholders B. Replan the project without the resources C. Have the current staff work extra hours D. Fast Track the schedule

A. Explain the impact of the lost resources to the stakeholders

While managing a large project, the project manager decided to include indirect costs as part of his cost estimate. If indirect costs are included in an estimate which of the following is true? A. Indirect costs should be included at the activity level or higher levels. B. Indirect costs must be included at the activity level only. C. Indirect costs should only be included in earned value measurements and not in cost estimates. D. Indirect costs should not be included in cost estimates.

A. Indirect costs should be included at the activity level or higher levels.

The Executive VP of Finance has informed you that you will be the Project Manager for an energy audit the company is performing in order to save expenses. He has tasked you to identify the stakeholders and to start documenting the high-level assumptions and constraints. Your project is in what stage? A. Initiating B. Planning C. Monitoring & Controlling D. Executing

A. Initiating

While the five process groups are typically completed in order, they often overlap with each other throughout the project. Which two process groups do not overlap unless a project is canceled? A. Initiating and Closing B. Initiating and Executing C. Initiating and Monitoring and Control D. Planning and Closing

A. Initiating and Closing

Which of the following is not an activity related to the Direct and Manage Project Work process? A. Inspect the project deliverables for completeness. B. Provide, train, and manage the team members assigned to the project. C. Create project deliverables to meet the planned project work. D. Perform activities to accomplish project objectives.

A. Inspect the project deliverables for completeness.

A project team is trying to solve a moderately complex problem. The have generated data using affinity diagrams. That data possess intertwined logical relationships. Which of the following tool can help the team analyze these intertwined relationships? A. Interrelationship digraph B. Fishbone diagram C. Histogram D. Tree diagram

A. Interrelationship digraph

As an experienced PMP, you have found that running a WBS meeting is tricky because you need to find a balance between decomposition and excessive decomposition. When items are excessively decomposed it leads all of the following, EXCEPT: A. It breaks the 100% rule. B. Inefficient use of resources C. Non productive management effort D. Decreased efficiency when performing work

A. It breaks the 100% rule.

Identification of new risks, reassessment of old risks and closing of outdated risks are done as part of the Monitor Risks process. How often should project risk reassessment be scheduled? A. It depends on how the project progresses relative to its objectives. B. It is left to the discretion of the project manager. C. Reassessment needs to be done at the 25%, 50%, and 75% stages of project completion. D. Reassessment needs to be done at the 20%, 40%, 60% and 80% stages of project completion.

A. It depends on how the project progresses relative to its objectives.

As part of Define Activities, you are looking at dependencies used to define the sequence among the activities. Which of these is not a valid type of dependency? A. Linked dependency B. External dependency C. Discretionary dependency D. Mandatory dependency

A. Linked dependency

Which of the following is the process of communicating and working with stakeholders to meet their needs and expectations, address issues as they occur, and foster appropriate stakeholder engagement? A. Manage Stakeholder Engagement B. Monitor Stakeholder Engagement C. Manage Communications D. Monitor Communications

A. Manage Stakeholder Engagement

Jane is the project manager of large project. During the Determine Budget process, she identifies that contingency reserves need to be made for unplanned but potentially required changes that could result from realized risks identified in the risk register. Which of the following is true about reserves? A. Management Reserves are not a part of project cost baseline, but will be included in the total budget for the project B. Contingency Reserves are not a part of project cost baseline, but will be included in the total budget for the project C. Both the Management Reserves and the Contingency Reserves are not part of project cost baseline, and they are also not included in the total budget for the project D. Both the Management Reserves and the Contingency Reserves are not part of project cost baseline, but they are included in the total budget for the project

A. Management Reserves are not a part of project cost baseline, but will be included in the total budget for the project

Which of the following is an output of the Define Activity process? A. Milestone list B. Project schedule activity diagrams C. Resource calendar D. Activity duration estimates

A. Milestone list

Which strategy attempts to reduce the probability and/or the impact of a risk to the point where the risk can be accepted? A. Mitigation B. Avoidance C. Acceptance D. Transfer

A. Mitigation

Which of these statements is accurate regarding quality management? A. Modern quality management complements project management B. Overworking the team to meet requirements is not likely to increase attrition and rework C. Quality and grade are essentially the same D. Project requirements are turned into customer needs, wants, and expectations

A. Modern quality management complements project management

At division project status meeting, a dashboard of cost metrics for each project is distributed to all attendees, and each project manager is presenting the status of their project. The metrics for one project show a BAC of $1100, an EV of $998, and a EAC of $1099. However the project manager is reporting an ETC of $354 in her presentation. What do you do? A. Notify the appropriate management there is a calculation error. B. Nothing. C. Advise the project manager to take the additional funds from her project contingency budget. D. Congratulate the project manager for being under budget.

A. Notify the appropriate management there is a calculation error.

You are in the Validate Scope process of your electronic goods manufacturing project. While reviewing some products, you have noticed that the tolerance for one product is 0.01% less than what was listed in the requirements documentation. This deviation may not be a problem for the customers and it may not negatively impact the operations. What is your best immediate action in such a situation? A. Notify the customers about thedeviation B. Change the project management plan to allow for small deviation C. Reject all products and restart the project D. Discuss with your team about the quality testing

A. Notify the customers about thedeviation

Your company has just completed an unexpected round of layoffs. Morale is low, and resources are tighter than ever. Your project is now behind schedule because of the loss of resources. Overtime work will be required of everyone for the next several weeks in order to close the gap. One of the critical resources on your project has an upcoming vacation that was approved and scheduled months ago. However, without this resource you will be unable to get back on schedule. What do you do? A. Notify the project stakeholders of the situation immediately. B. Cancel all vacations. C. Find another resource. D. Compress the schedule further.

A. Notify the project stakeholders of the situation immediately.

You are on the vendor selection committee for a large IT project that you will be managing for your company. Your friend works for a company that is planning to bid on the project. During a social dinner, the friend tells his job is on the line if his company does not win the contract. What should you do? A. Notify the project stakeholders that you have social ties with one of the vendors, and excuse yourself from the selection committee. B. Tell the friend you will do what you can, but don't actually act on this. C. Don't mention your relationship to anyone involved with the project, but push for the friend's company during the selection process. D. This is simply networking. Let the project stakeholders know you have a social connection to the vendor and recommend they get the business.

A. Notify the project stakeholders that you have social ties with one of the vendors, and excuse yourself from the selection committee.

You have just taken over a project from another project manager about 6 months into a 12-month project. As you get to know the staff on the project, you become aware that 5 staff members are relatives of the previous project manager. What do you do? A. Notify your project stakeholders there is a possibility that nepotism was behind some of the staffing decisions made on your project. B. Check recruitment records of all employees C. Report the HR manager to PMI. D. Interview these 5 employees

A. Notify your project stakeholders there is a possibility that nepotism was behind some of the staffing decisions made on your project.

What is the best way to show, at a glance, all the work packages or project activities assigned to a specific organizational department? A. Organizational Breakdown Structure B. RACI chart C. Work Breakdown Structure D. Roles and Responsibilities Chart

A. Organizational Breakdown Structure

The organization's safety and health policy, ethics policy, project policy, and quality policy can be used in a project to influence it's success. All these policies are a part of: A. Organizational process assets B. The project management plan C. Enterprise environmental factors D. Historical databases

A. Organizational process assets

Sam, a senior project manager, is using a lessons learned knowledge management system to document the findings in a precision instrument manufacturing project. He is using the information from his team which has identified causes of product quality variance using a control chart and the details regarding corrective actions chosen to reduce the variance and improve the product quality. Which of the following should Sam use to add this information to the lessons learned? A. Organizational process assets in the quality control process B. The process improvement plan in the plan quality process C. Organizational process assets in the quality assurance process D. The process improvement plan in the quality control process

A. Organizational process assets in the quality control process

All of the following are tools of the Control Schedule process EXCEPT: A. Parametric estimating B. Modeling techniques C. Schedule compression D. Leads and lags

A. Parametric estimating

It was found that there were a large number of hidden requirements to be uncovered in the Collect Requirements phase. Which of the following tools should a project manager use to identify them? A. Participant observer B. Questionnaires C. Surveys D. Interviewing

A. Participant observer

Which of the following processes deals with maintaining the integrity of baselines by releasing only approved changes for incorporation into the project management plan? A. Perform Integrated Change Control B. Direct and Manage Project Work C. Develop Project Management Plan D. Monitor and Control Project Work

A. Perform Integrated Change Control

Emily is a project manager managing a town-development project. Emily has set up a series of interviews with various stakeholders to gather some experiential and historical information on risks. Which phase is this likely to happen in? A. Perform Qualitative Risk Analysis B. Plan Risk Responses C. Understand Risks D. Perform Quantitative Risk Analysis

A. Perform Qualitative Risk Analysis

Which quality control technique or tool should be used when trying to determine the cause of a major defect? A. Pareto Chart B. Control Chart C. Histogram D. Fishbone diagram

D. Fishbone diagram

You have been managing a research project that is intended to create Genetically Modified fruits using Genetic Engineering techniques. Since many legal issues are involved in this process, you created contingency allowances by using different quantitative analysis methods to account for cost uncertainty. You have just wrapped-up a brainstorming session with your team in the execution phase to monitor new risks evolved in the project over past few weeks and to establish new risk response plans. What should you do if you want to allocate more contingency reserves to account for new risks? A. Perform the reserve analysis to compare the amount of contingency reserves remaining to the amount of risk remaining B. Perform Monte Carlo analysis to compare the amount of contingency reserves remaining to the amount of risk remaining C. Perform the variance and trend analysis to compare planned results to the actual results D. Perform the quantitative risk analysis to determine the outstanding risks

A. Perform the reserve analysis to compare the amount of contingency reserves remaining to the amount of risk remaining

Peter is managing a power distribution network design project. The project is currently in the planning phase. During the Plan Stakeholder Engagement process, Peter feels the need to update the project stakeholder register. What should Peter do? A. Peter should update the stakeholder register; the stakeholder register can be updated during the Plan Stakeholder Engagement process. B. Peter does not have to update the stakeholder register; he can capture all the required updates in the stakeholder management plan. C. Peter cannot update the stakeholder register during the planning phase of the project. D. Peter needs to issue a change request in order to update the stakeholder register.

A. Peter should update the stakeholder register; the stakeholder register can be updated during the Plan Stakeholder Engagement process.

A project management team came up with certain metrics such as defect frequency, failure rate, availability and reliability. These are usually defined as an output of what process? A. Plan Quality Management B. Define Scope C. Collect Requirements D. Manage Quality

A. Plan Quality Management

Collect Requirements, Develop Schedule and Perform Qualitative Risk Analysis are all part of what process group? A. Planning B. Scope Planning C. Monitor and Controlling D. Executing

A. Planning

Which of the following roles in a project is more likely to be involved in negotiations on procurements during the Conduct Procurements phase? A. Procurement administrator B. Project coordinator C. Project manager D. Project sponsor

A. Procurement administrator

The Identify Stakeholders process has four inputs. Three of them are project charter, enterprise environmental factors and organizational process assets. What is the fourth one? A. Procurement documents B. Stakeholder register C. Stakeholder engagement matrix D. Stakeholder management plan

A. Procurement documents

As part of the Control Procurements process, the project manager prepared a complete set of indexed contract documentation, including the closed contract, to include with the final project files. This is called a: A. Procurement file B. Documentation file C. Closure report D. Closure file

A. Procurement file

You are planning a storage device migration in a data center. During this phase of the project, who should be controlling the project? A. Project Manager B. SME's C. Sponsor D. Management

A. Project Manager

Emily is currently identifying her project stakeholders. Which of the following is the key input to this process? A. Project charter B. Cost management plan C. Scope management plan D. Stakeholder register

A. Project charter

The development of requirements in the Collect Requirements process begins with an analysis of the information contained in the _______________ and _______________. A. Project charter, Stakeholder register B. Scope baseline, Requirements traceability matrix C. Scope baseline, Stakeholder register D. Project charter, Project scope statement

A. Project charter, Stakeholder register

A project team is currently planning to perform the Monitor Stakeholder Engagement process to reassess the project stakeholders' current engagement levels and review the current stakeholder management strategy. Which of the following is an output of this process? A. Project documents updates B. Information management system C. Work performance data D. Approved change requests

A. Project documents updates

Mark is managing an airport construction project. He is currently identifying his project stakeholders and he has already got a huge list of stakeholders. Managing expectations of each and every project stakeholder is not practical. What should be done in this situation? A. Project stakeholders should be prioritized based on their influence and interest. B. Stakeholder analysis should be outsourced. C. Non-key stakeholder should be dropped from the stakeholder register. D. Stakeholder management processes should not be followed for such complex projects.

A. Project stakeholders should be prioritized based on their influence and interest.

Johan is a project manager working for a Norwegian accounting firm. To get results, Johan often tells team members that if deadlines are not met, he will have to discuss their performance with their functional managers. Johan's organization can not be a: A. Projectized organization B. Weak matrix organization C. Functional organization D. Strong matrix organization

A. Projectized organization

Organizations strongly influence the project framework. The PMBOK Guide recognizes which of the following types of organizations? A. Projectized, Functional B. Strong Matrix, Organic C. Weak Matrix, Pre-existing D. Functional, Transactional

A. Projectized, Functional

John is a project manager in an organization and conducts a workshop on project management. Which of the following statements made by him about projects is incorrect? A. Projects exist within an organization and operate as a closed system. B. Project processes usually generate information that helps improve the management of future projects. C. Successful project management includes meeting sponsor, customer, and other stakeholder requirements. D. Project management is an integrative undertaking.

A. Projects exist within an organization and operate as a closed system.

Peter is a project manager in an organization and conducts a workshop on project management. Which of the following statements made by him about projects is incorrect? A. Projects exist within an organization and operate as a closed system. B. Project processes usually generate information that helps improve the management of future projects. C. Successful project management includes meeting sponsor, customer, and other stakeholder requirements. D. Project management is an integrative undertaking.

A. Projects exist within an organization and operate as a closed system.

Which of the following is not an input to the Conduct Procurements process? A. Proposal evaluation techniques B. Seller proposals C. Source selection criteria D. Procurement statement of work

A. Proposal evaluation techniques

Jane is a project manager managing a global project. She has stakeholders located in various parts of the globe. Due to the nature of the project, she also has large volumes of information that needs to be shared with the recipients. What type of communication method should she prefer for this purpose? A. Pull communication B. Push communication C. Request based communication D. Interactive communication

A. Pull communication

Sheila is a project manager managing a global project. She has stakeholders located in various parts of the globe. Due to the nature of the project, she also has large volumes of information that needs to be shared with the recipients. What type of communication method should she prefer for this purpose? A. Pull communication B. Push communication C. Request based communication D. Interactive communication

A. Pull communication

There are several communication methods used to share and distribute information to stakeholders, team members and management. Which of the following communication methods are used during execution phase to notify the public about environmental changes your project is going to cause after implementation? A. Pull communication B. Interactive communication C. Informal communication D. Push communication

A. Pull communication

You are in the execution stage of your project and you have been informed that "corporate" will be sending in a team of consultants to review whether your project activities comply with company's and PMI's policies, standards and procedures. This is an example of? A. Quality Audit B. Organizational Process Assets C. Process Analysis D. Recommended Corrective Actions

A. Quality Audit

The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used is the definition of: _____________ A. Quality assurance B. Quality planning C. Quality control D. Scope validation

A. Quality assurance

The term ____________ indicates the degree to which a particular product or service meets requirements, while ____________ indicates a category or rank used to distinguish that item from other similar items. A. Quality, grade B. Grade, standard C. Grade, quality D. Quality, standard

A. Quality, grade

Which of the following is incorrect regarding a bidders conference? A. Questions from each seller should be handled confidentially and not shared with other sellers. B. No bidders should receive preferential treatment, even if they are part of the company's existing list of approved suppliers. C. Bidders conferences should not involve individual face-to-face meetings D. All prospective sellers should be allowed to have a common understanding of the procurement.

A. Questions from each seller should be handled confidentially and not shared with other sellers.

A project manager in a seller organization discovered that certain deliverables had been handed over to the buyer without undergoing proper testing. Recalling the deliverables will result in a cost overrun to the project. What should the project manager do in such a case? A. Recall the deliverables even though there will be a cost overrun. B. Terminate the project. C. Approach management to obtain additional funding to handle the potential cost overrun. D. Wait for the procuring organization to get back with their list of defects in the deliverables.

A. Recall the deliverables even though there will be a cost overrun.

As project manager, you scheduled a status update meeting. During the meeting, a problem developed and the group discussed it. The day after the meeting, Kevin approached you and expressed his concern that the problem was not really resolved. After thinking about it, he felt that his concerns were still valid and should be addressed. What conflict resolution method was likely used at the status meeting? A. Smoothing B. Forcing C. Withdrawal D. Collaboration

A. Smoothing

Visiting a construction site to ensure the work being done is the same work called out in the requirements is called: A. Milestone B. Scope validation C. Variance Analysis D. Requirements traceability

B. Scope validation

Your are working for a large project organization, with several project managers, working on 15 projects. All project managers submit their status reports at month end. One of your colleague project manager has reported an error in last 2 months. Discussing the issue with one of her project's team members, who is also working on one of your projects, you realize that she is deliberately misreporting the project's status, to pump-up her performance as the annual performance appraisal is due next month. The month-end review meeting will be held in 2 days time as you are preparing your presentation for the same. What should you say about her status report? A. Report the incorrect status to the appropriate management. B. Since there is no direct relationship between your project and hers, there is no need to intervene in this issue. C. Prepare a brief of what you have discussed with her team member and report the inconsistency in the meeting. D. Send an email to her boss asking to check the contents of her report.

A. Report the incorrect status to the appropriate management.

Which of the following documents will help trace the requirements to product design? A. Requirements traceability matrix B. Design traceability matrix C. Project scope statement D. Product traceability matrix

A. Requirements traceability matrix

All of the following are interpersonal skills EXCEPT: A. Resisting to change B. Building trust C. Resolving conflict D. Active listening

A. Resisting to change

A project manager wishes to illustrate the connections between the work that needs to be done and the project team members. According to the PMBOK, the resulting document would be called: A. Responsibility Assignment Matrix (RAM) B. Resource Planning Chart (RPC) C. Task Assignment Model (TAM) D. Resource Assignment Chart (RAC)

A. Responsibility Assignment Matrix (RAM)

The RACI chart is an example for a responsibility assignment matrix (RAM). The letters R and C in RACI chart stand for A. Responsible and consult B. Resource and consultant C. Responsible and categorize D. Resource and consult

A. Responsible and consult

Which of these items are important to address when determining each person's role in the project team? A. Role, authority, responsibility, and competency B. Role, responsibility, and competency C. Role and responsibility D. Role, authority, and competency

A. Role, authority, responsibility, and competency

Due to the unexpected release of a similar product from a competitor, the Widgets International executive team has stepped up the pressure on the product team to release the Widget product 3 months earlier. The project manager uses what technique to shorten the schedule but maintain the project scope? A. Schedule compression B. Rolling wave planning C. Schedule network analysis D. Schedule management planning

A. Schedule compression

A process that states how formal validation and acceptance of the completed project deliverables will be obtained is documented in the: A. Scope Management plan B. Procurement Management plan C. Risk Management Plan D. Communications Management Plan

A. Scope Management plan

Which of the following is an output of the Create WBS process? A. Scope baseline B. Project scope statement C. Decomposition D. Requirements documentation

A. Scope baseline

Andrew is the project manager of a project and is planning responses to a set of risks. As a direct response of implementing this risk response, he anticipates certain other risks to arise. These would be termed as: A. Secondary risks B. Primary risks C. Planned risks D. Workaround

A. Secondary risks

PMP Exam Set E - Q2 ( PMBOK 6th edition ) Which of the Project Schedule Management processes involves identifying and documenting dependencies between schedule activities? A. Sequence Activities B. Define Activities C. Develop Schedule D. Control Schedule

A. Sequence Activities

Emily is the project manager of a project that has a timeline of 18 months. Emily has planned for daily status reports to be sent out to all stakeholders. After receiving two such reports, the project sponsor informs Emily that she would only like to have fortnightly reports. Emily had done an analysis of communications requirements and considered various attributes for the communications management plan. What aspect has she missed out, which resulted in a daily status report being sent out instead of fortnightly status reports? A. She has not considered the frequency of information distribution. B. She has not considered the purpose for distribution of information. C. She has not considered the timeline of the project. D. She has not considered the content of the information to be distributed

A. She has not considered the frequency of information distribution.

Probability distributions are frequently used in Perform Quantitative Risk Analysis. Which of these is not a valid example of such a distribution? A. Sigma distribution B. Logarithmic distribution C. Triangular distribution D. Beta distribution

A. Sigma distribution

Peter's project is in execution. Peter has a monthly stakeholder update meeting set up where he presents the project's progress and current issues to the key stakeholders. During the last stakeholder update meeting, the stakeholders requested Peter to provide bi-weekly project updates instead of monthly updates. The communication management plan has been broadly framed and it doesn't restrict Stanley from doing bi-weekly updates. What should Peter do? A. Start providing bi-weekly updates instead of monthly updates. B. Update the communication management plan prior to providing the bi-weekly updates. C. Disregard the stakeholders' request and continue with the monthly updates. D. Request the stakeholders to submit a change request.

A. Start providing bi-weekly updates instead of monthly updates.

A project manager is trying to plan for a contingency reserve as part of the cost estimates for the project. Which of these would be an incorrect way to plan for contingency reserves? A. Start the project with a zero value for contingency reserve. B. Plan for contingency reserve as a fixed number. C. Plan for contingency reserve as a percentage of the estimated cost. D. Use quantitative analysis methods to arrive at the contingency reserve.

A. Start the project with a zero value for contingency reserve.

You are a consulting project manager and have been contracted by an investment bank to run a large information technology project that is expected to last 15 months. During the Direct and Manage Project Work process, you discover that several regulatory requirements have not been addressed in the project management plan. Failure to meet these requirements could result in legal action against the company. However, implementing the technology to comply with these regulations exceeds the budget and scope of the project, and could result in the cancellation of the project. What should you do? A. Submit a change request to incorporate the missed requirements to the project's scope. B. Do not do anything as these requirements are not a part of the scope baseline. C. Request additional funds to implement these requirements. D. This is a classical example of scope creep and such requirements must be ignored.

A. Submit a change request to incorporate the missed requirements to the project's scope.

Which of the following statements best describes Time & Material (T&M) contracts? A. T&M contracts are hybrid type of contractual agreements that could contain aspects of both cost-reimbursable and fixed-price type arrangements B. T&M contracts are the best form of contracts when the scope of work and the number of hours of work for a specific resource category is clearly known. C. T&M contracts are the same as Fixed Price contracts except that the total value is calculated using Fixed rates and the effort data is available to the purchaser as well as the seller. Once this is agreed upon, it becomes the same as a Fixed Price project. D. T&M contracts are very risky since the value of the project is not known. It is best to go in for a fixed price (FP) contract.

A. T&M contracts are hybrid type of contractual agreements that could contain aspects of both cost-reimbursable and fixed-price type arrangements

Which of the following indicates the required cost performance in order to completed the project on budget? A. TCPI B. CPI C. EAC D. SPI

A. TCPI

Which of the following documents the formal or informal assessments of the project team's effectiveness? A. Team Performance Assessments B. Project Performance Appraisals C. Observations D. Conversations

A. Team Performance Assessments

Which of the following is not a tool or technique of the Manage Stakeholder Engagement process? A. Technical skills B. Management sills C. Communication methods D. Interpersonal skills

A. Technical skills

A statement of work (SOW) is a narrative description of the products or services to be delivered by the project. It usually references all of the following except: A. The business case B. The product scope description C. The strategic plan D. The business need

A. The business case

Which statement is NOT true about the configuration management system? A. The configuration management system doesn't include change tracking system. B. It documents the functional and physical characteristics of a product. C. The configuration management system is a sub-component of the overall project management system. D. The configuration management system will define procedures to control any changes.

A. The configuration management system doesn't include change tracking system.

The Cost of Quality principle includes: _______________ A. The costs of ensuring conformance to requirements. B. The costs involved when changes are made to the requirements. C. The cost of deploying a project Configuration Management System D. The costs associated with eliminating requirements.

A. The costs of ensuring conformance to requirements.

Variance analysis refers to cost performance measurements used to assess the magnitude of variation in comparison to the original cost baseline. What is the trend on the percentage range of acceptable variances as the project progresses? A. The percentage range of acceptable variances will tend to decrease as the project progresses. B. The percentage range of acceptable variances will tend to increase as the project progresses. C. The percentage range of acceptable variances will tend to decrease first and then increase as the project progresses beyond 50% completion. D. The percentage range of acceptable variances remain the same as the project progresses.

A. The percentage range of acceptable variances will tend to decrease as the project progresses.

As part of the procurement process, the procuring organization elected to have an estimate of costs prepared by an outside professional estimator. The estimator came up with an estimate of $ 500,000. However, the cost estimates prepared by prospective sellers were in the range of $ 200,000. How can this be best interpreted? A. The procurement statement of work was deficient and ambiguous. B. The professional estimator has inflated the estimate of costs. C. The prospective sellers do not have the required skills to do the project. D. Prospective sellers are trying to underbid and win the project.

A. The procurement statement of work was deficient and ambiguous.

During a discussion with the quality department, a project manager was given to understand that both prevention and inspection meant the same as applied to projects. However, he had a different understanding of the terms. What would you comment on this situation? A. The project manager is correct. Prevention is about keeping errors out of the process whereas inspection is about keeping errors out of the hands of the customer. B. The project manager is correct. Inspection is about keeping errors out of the process whereas prevention is about keeping errors out of the hands of the customer. C. The project manager is wrong. Both inspection and prevention are about keeping errors out of the hands of the customer. They are used in different contexts. D. The project manager is wrong. Both inspection and prevention are about keeping errors out of the process. They are used in different contexts.

A. The project manager is correct. Prevention is about keeping errors out of the process whereas inspection is about keeping errors out of the hands of the customer.

In an ongoing project, the project sponsor and a manager of the performing organization are having conflicts. What would be your comment on this situation? A. The project manager needs to step in and handle the stakeholders' expectations. The stakeholders may have different objectives and interests in the project. B. The project manager needs to step in and handle the stakeholders' expectations. All stakeholders are supposed to have the same objectives and interests in a project. C. The project manager should resolve in favor of the project sponsor since he is providing the funds for the project. D. The project manager should resolve in favor of the manager of the performing organization since they are executing the project and need to be kept in good books.

A. The project manager needs to step in and handle the stakeholders' expectations. The stakeholders may have different objectives and interests in the project.

Jane is currently populating her project's stakeholder register with the names and details of the people identified during the Identify Stakeholders process. Some of these people are not supporting the project but they can directly influence the project. Jane is adding these people to her project's stakeholder register because? A. These people are negative stakeholders and they have to be closely managed. B. Although these people are not stakeholders, they have influence over the project. C. Jane is adding them to the stakeholder register as they are potential project stakeholders. D. Although these are not stakeholders, their names were identified during the Identify Stakeholders process.

A. These people are negative stakeholders and they have to be closely managed.

What similarity exists between a cost-reimbursable contract and a time and material contract? A. They are open ended B. The closure date is part of the contract. C. They have fixed bonus rates. D. They can never grow in value.

A. They are open ended

Due to a tight project schedule, a project manager did not document lessons learned all through the project. However, at the end of the project, he finally documented the lessons learned. Your comment on this would be: A. This is ok. At a minimum, lessons learned should be documented at the end of the project. B. This is not ok. Lessons learned must be documented all through the project as well as at the end of the project. C. This is not ok. Lessons learned need to be documented all through the project and must not be done at the end of the project. D. This is correct. Lessons learned are intended to be documented only at the end of the project.

A. This is ok. At a minimum, lessons learned should be documented at the end of the project.

A Probability and Impact Matrix contains risks prioritized according to their potential implications for meeting the project's objectives. The typical approach is: A. To use a look-up table or Probability and Impact Matrix with specific combinations of Probability and impact that lead to a risk being rated as "high", "moderate" or "low" importance. The importance for planning responses to the risk are usually set by the organization. B. To create a Risk Breakdown Structure with the probabilities and Impacts listed on the individual boxes. The higher the risk, the closer it is towards the Start Node. C. To use a look-up table or Probability and Impact Matrix with specific combinations of Probability and impact that lead to a risk being rated as "high", "moderate" or "low" importance. The importance for planning responses to the risk are usually set by the project manager. D. To create a matrix with the Cost, Time, Scope and Quality on one axis and probability of occurrence on the other

A. To use a look-up table or Probability and Impact Matrix with specific combinations of Probability and impact that lead to a risk being rated as "high", "moderate" or "low" importance. The importance for planning responses to the risk are usually set by the organization.

A first-time project manager was of the opinion that all training activities need to be planned. He discussed this with an experienced project manager, and understood that some training was necessarily unplanned. Which of the following correctly lists examples of unplanned training? A. Training by observation, conversation, and project management appraisals B. Training by mentoring, on-the-job training, and online courses C. Training by conversation, coaching, and classroom training D. Training by mentoring, observation, and coaching

A. Training by observation, conversation, and project management appraisals

During a key stakeholders update meeting, George's project was challenged. The project is currently in the executing phase. One of the key stakeholders challenged that the project no longer makes any business sense to her. What must George do next? A. Update the issue log and request the stakeholder to provide more details. B. Request the project sponsor to intervene. C. Prematurely terminate the project. D. Redo the business case for the project.

A. Update the issue log and request the stakeholder to provide more details.

Which of the following is not a valid instance of Risk Transference? A. Use of a Cost Reimbursable contract B. Warranties C. Fixed Price contracts D. Performance bonds

A. Use of a Cost Reimbursable contract

The WBS structure can be created in a number of forms except which of the following? A. Using work packages as the second level of decomposition, with the project deliverables inserted at the third level. B. Using major deliverables as the second level of decomposition. C. Using phases of the project life cycle as the second level of decomposition, with the product and project deliverables inserted at the third level. D. Using subcomponents which may be developed by organizations outside the project team, such as contracted work.

A. Using work packages as the second level of decomposition, with the project deliverables inserted at the third level.

Accepted deliverables are an input to the Close Project or Phase process. These deliverables would have been accepted through which of the following processes? A. Validate Scope B. Control Quality C. Control Scope D. Manage Quality

A. Validate Scope

A project manager estimated that a project would require 4375 person hours of effort. The project ended up using 6250 person hours of effort. The difference between these two figures is called a: A. Variance B. Control Limit C. Threshold D. Standard Deviation

A. Variance

All of the following are components of an effective change control, EXCEPT: A. Variance analysis B. Expert judgment C. Change control tools D. Meetings

A. Variance analysis

Jane is an experienced project manager working on a pharmaceutical project. This project involves two big vendors to supply chemical products with specific composition for preparing drugs. While reviewing documents to see how the seller is performing, she noticed that some of the contractual terms were not met by the sellers. Since it is first time violation, she would like to initiate a corrective action to bring the performance of the seller consistent with the statement of work. Which of the following are NOT outputs of Jane's effort? A. Work performance data and approved change requests B. Work performance information and change requests C. Change requests and Organizational process assets update D. Change requests and Project management plan updates

A. Work performance data and approved change requests

There is a heavy demand for new houses in your city's expensive neighborhood. RECON, a construction company employed you as a project manager to assess the benefit of building new energy efficient houses in that neighborhood although it takes more expensive technology to build such houses. You have started gathering data to perform the detail payback analysis to submit a report to the management. Since the full financial impact of energy efficient house building is difficult to estimate, you would like to prepare a rough cost-benefit analysis and include it with the report. Which of the following describes the effort you are undertaking in this scenario? A. You are developing a business case to provide as an input to the develop project charter process B. You are developing a cost management plan to provide as an input to the estimate costs process C. You are developing a risk management plan to provide as an input to the perform quantitative risk analysis process D. You are developing a cost-benefit analysis to provide as an input to the plan risk management process

A. You are developing a business case to provide as an input to the develop project charter process

At the end of a project, what will your schedule variance be equal to? A. Zero B. Equal to the total PV C. One D. Equal to the total EV

A. Zero

A good quality audit should be: A. structured and independent B. informal and independent C. informal and internal D. structured and internal

A. structured and independent

Projects are often started as a result of an external factor such as market demand for a new product, a new legislative or regulatory mandate, or a change in technology. This results in the creation of ___________ by an entity or organization external to the project. A. the project charter B. the WBS C. the project budget. D. the RACI chart

A. the project charter

There are a number of risks that have been identified in your project. The team has elected not to change the project plan to deal with the risk, but they have established a contingency reserve of money in the event some of these risks are triggered. This is an example of what type of risk mitigation technique? A. Contingent Response Strategy B. Active acceptance C. Passive acceptance D. Avoidance

B. Active acceptance

During the planning phase of your project, your team decided to procure a certain brand of hardware because it had the lowest price and free shipping and installation. This approach saved $6,000 over the other brands being considered. Since that purchase, however, it has been discovered that the annual maintenance costs for this hardware are $2,500 per year, and $12,500 over the life of the hardware. These costs were not budgeted in the project, nor were they included in the TCO analysis that was done as part of the project business case. What should you do? A. Request a new budget. B. Notify the stakeholders immediately. C. Revise the business case. D. Do nothing. This will not impact the project budget.

B Notify the stakeholders immediately.

Control charts are used to determine the stability of any process. Which of the following best describes the range of the control limits applied on a control chart? A. 3 sigma B. 6 sigma C. Specification limit / 3 D. Specification limit x 3

B. 6 sigma

A project manager determines that there are 15 communication channels in the project. The number of stakeholders in the project must then be: A. 15 stakeholders B. 6 stakeholders C. 8 stakeholders D. 105 stakeholders

B. 6 stakeholders

Which of the following statements is incorrect? A. Developing project team is the responsibility of the project manager. B. A project manager must not acquire resources needed to develop effective project teams. C. High team performance can be achieved using open and effective communications. D. Teamwork is a critical success factor for a project.

B. A project manager must not acquire resources needed to develop effective project teams.

Stakeholder identification is a continuous process. Which of the following statements about stakeholders is incorrect? A. Positive stakeholders benefit from the outcome of a project B. A project manager needs to focus on the positive stakeholders since their needs are best served by the project C. Overlooking negative stakeholders can result in an increased likelihood of failure D. Stakeholders can have conflicting or differing objectives

B. A project manager needs to focus on the positive stakeholders since their needs are best served by the project

The Risk Management plan will usually contain the definitions of risk probability and impact. Which of the following has the highest impact (negative) on a project? A. A rating of 1.1 on the impact scale B. A rating of 0.8 on the impact scale C. A rating of 0 on the impact scale D. A rating of 0.1 on the impact scale

B. A rating of 0.8 on the impact scale

Your company has been awarded a very large software project by a government agency. This project has an early completion incentive, and your company has a policy of paying a bonus to the project manager if such an incentive is awarded. However, this particular government agency has a reputation for being very difficult to work with; there is a great deal of bureaucracy within this agency and stonewalling and hostile behavior toward contractors is very common. The project manager will need to have excellent political skills to successfully lead this project. You have been asked to lead the project because of your expertise with this type of project. However, you have never worked within such a highly charged and political environment. What should you do? A. Decline the project citing lack of experience. B. Accept the project but disclose your lack of experience in this type of environment. C. Accept the project and request that a corporate liaison be assigned to your project. D. Accept the project.

B. Accept the project but disclose your lack of experience in this type of environment.

In the earned value management technique, the cost performance baseline is referred to as: A. Cost Measurement Baseline (CMB) B. Performance Measurement Baseline (PMB) C. Performance Base Value (PBV) D. Performance Cost Baseline (PCB)

B. Performance Measurement Baseline (PMB)

The senior analyst on a project came up with Activity Duration Estimates as follows: Activity A: 10 days + a lag of 2 days; Activity B: 1 week + a lead of 3 days. The project manager who reviewed this, came up with some objections to these estimates. What would they most likely be? A. The analyst should have included % variance information while mentioning the Activity Duration Estimate. This would indicate a range of possible results. B. Activity Duration Estimates should not include any lag or lead information. C. It is advisable not to mix up units such as days and weeks while coming up with Activity Duration Estimates. D. The Activity Duration Estimate should have also mentioned the predecessor or successor activity to which the lag or lead is attached.

B. Activity Duration Estimates should not include any lag or lead information.

A project manager is using a Risk Diagramming technique that is a graphical representation of situations showing causal influences, time ordering of events and other relationships among variables and outcomes. This would be: A. A System flow chart B. An Influence Diagram C. Pareto chart D. Risk flow diagram

B. An Influence Diagram

A project manager presented Earned value analysis data in a tabular format while providing a performance report. An alternative way in which the project manager could have presented the Earned value analysis data is by using: A. A linear graph B. An S-curve C. A logarithmic curve D. An Epsilon graph

B. An S-curve

Which of the following estimating techniques will cost less, but is also generally less accurate? A. Parametric Estimating B. Analogous Estimating C. Resource cost based Estimating D. Bottom-up Estimating

B. Analogous Estimating

You have overheard two functional managers arguing about the impacts that your project will have on their departments. What is your best response? A. Do nothing. B. Analyze and report to each manager the impact your project will have on their departments in terms of time and resources required, and the relative enterprise priority of your project. C. Inform the managers that the project sponsors had already considered this impact when they decided to implement the project. D. Put in advance requests for resources from each department.

B. Analyze and report to each manager the impact your project will have on their departments in terms of time and resources required, and the relative enterprise priority of your project.

A project manager was involved in preparation of the project charter for an external project. One of the inputs to the project charter was a statement of work (SOW). The SOW may have been received from the customer as part of all of the following except: A. As part of a request for information B. As part of the business case C. As part of a request for proposal D. As part of a contract

B. As part of the business case

Your project sponsor has asked you to add 30% contingency to your project budget as a hedge against any unforeseen costs that could exceed the currently forecasted expenses, but has not provided any additional detail about why this is required. What do you do? A. Add 30% to the management reserves. B. Ask the sponsor to elaborate the risks that are behind the request. C. Rebaseline the project budget. D. Add 30% to the total budget.

B. Ask the sponsor to elaborate the risks that are behind the request.

Peter is the project manager of an external project for a customer. The project is expected to take about a year to complete. Six months into the project, the customer informs Peter that the project needs to be scrapped. During which of the following processes would procedures be developed to handle early termination of a project? A. Develop Project Charter B. Close Project or Phase C. Define Scope D. Control Procurements

B. Close Project or Phase

Changes in the projects are inevitable. So, project managers must develop or use a system to manage and control changes. There are four types of changes that need to be controlled in a project. Project changes, deliverable changes, process changes, and baseline changes. The impact of each of these changes must be evaluated and approved or rejected changes must be communicated to all stakeholders as and when required. Which of the following helps controlling the above mentioned changes? A. Configuration control and Control chart B. Configuration control and Change control C. Control chart and Cost control D. Change control and Control chart

B. Configuration control and Change control

Two of your expert team members have been in a heated argument over the use of a new software product for your research project. Recently you noticed that the argument instead of increasing creativity, is causing conflict between the team members. To prevent the conflict from escalating, you want to resolve it by evaluating alternatives and open dialogue. All of the following statements about a conflict are false EXCEPT: A. Scarce resource cannot be a source of a conflict. B. Conflict is inevitable in a project environment. C. Personal work style cannot be a source of a conflict D. Reducing the amount of conflict is not desirable.

B. Conflict is inevitable in a project environment.

A project manager colleague of yours is currently working under contract on a short term project. He has expressed some concerns about finding work after the project ends. The project he is working on is currently ahead of schedule and he expects they will finish a month sooner than initially expected. What advice would be appropriate to provide him? A. Slow down work on the project to have it finish on schedule. B. Continue the work within the project's scope and possibly finish ahead of schedule. C. Exaggerate his experience to the sponsor to try to get a project manager position for him on other upcoming projects. D. Inform the client the project is behind schedule and it will have to be extended.

B. Continue the work within the project's scope and possibly finish ahead of schedule.

A first-time project manager is advised by an experienced project manager that he needs to plan for cost of quality. The first-time project manager is not sure of what costs are included in the cost of quality. What would your advise be? A. Cost of quality only includes cost of nonconformance B. Cost of quality includes cost of conformance and cost of nonconformance C. Cost of quality only includes prevention costs and internal failure costs. D. Cost of quality only includes cost of conformance

B. Cost of quality includes cost of conformance and cost of nonconformance

If you want to compress a project schedule, what are two of the recommended alternatives to consider? A. Fast Tracking and Schedule Network Analysis B. Crashing and Fast Tracking C. Resource Leveling and What-If Scenario Analysis D. Crashing and Schedule Network Analysis

B. Crashing and Fast Tracking

Accounting for the limited resources in the project schedule is called: A. Forward pass B. Critical chain method C. Backward Pass D. Critical Path Method

B. Critical chain method

Your company took over the management of a project from another company that went out of business. To minimize disruptions related to the transition, your company hired a number of the employees from the other company. One of these employees has delivered a 300 page document a week ahead of schedule. However, while walking past his desk you notice he has a document opened on his computer with the logo of his former employer. You suspect that some of his work may have been taken from documentation that is the property of the other company. What do you do? A. Report this to your project stakeholders immediately. B. Determine if any materials belonging to the other company have been copied. C. The copyright material is owned by the client, for whom you are working so this is not a copyright issue. D. Do nothing. Because the company is now out of business, out no one now owns the copyright on that material.

B. Determine if any materials belonging to the other company have been copied.

You are managing a multi-million dollar project, and discover several critical pieces of data in the project information repository have been modified without authorization. What should you do? A. Determine the extent of the data breach, and implement security procedures to prevent a recurrence. B. Determine the extent of the data breach and notify the appropriate project and company staff of the incident. C. Determine the extent of the data breach, and restore the modified data from a backup. D. Determine the extent of the data breach, and setup auditing to track further unauthorized access.

B. Determine the extent of the data breach and notify the appropriate project and company staff of the incident.

You have just been hired by a waste management company to start a solid waste management program in an under-developed country. The project will be on a build-operate-transfer basis and have a duration of 2 years. At close of the project, the program will be run by local authorities. The project has been sponsored by the World Bank and has been awarded to a large international consortium. Your company has been subcontracted to do this project along with 2 more contractor companies. After the project scope was finalized, you developed a cost estimate of USD $5.5 million. The sponsor reviews your detailed costing sheets, and is concerned about the total cost figure. He tells you that the maximum allowable budget he can allocate for this project is USD $5 million. What should you do? A. Ask for a reduction in scope. B. Evaluate ways that can result in cost savings and re-estimate the project. C. Advise the sponsor that the project cannot be completed within the available budget. D. Begin the project with the intention of requesting a budget increase at a later point in time.

B. Evaluate ways that can result in cost savings and re-estimate the project.

The Manage Team process is part of what process group? A. Planning B. Executing C. Monitoring and Controlling D. Closing

B. Executing

During the weekly change control board meeting, you invited the facilities manager to speak about the change request to increase the BTU's to the air conditioning system in the new data center. This is an example of what type of tool and technique in the Perform Integrated Change Control process? A. Variance Analysis B. Expert Judgment C. Project Management Methodology D. Project Management Information System

B. Expert Judgment

Which of the following is not an appropriate method for dealing with a negative risk? A. Avoid B. Exploit C. Transfer D. Mitigate

B. Exploit

While managing a project, you decide to contract to an external enterprise. You enter into a contract where you pay the external enterprise a set amount (as defined by the contract), irrespective of the seller's costs. What would best describe this type of contract? A. FP-EPA B. FFP C. FPIF D. CPFF

B. FFP

Teams go through various stages of development. As per the Tuckman ladder of development, the stage during which the least amount of work gets done is usually the: A. Storming phase B. Forming phase C. Norming phase D. Performing phase

B. Forming phase

While going through a list of candidates to be hired for your project, you find that your cousin is one the 3 short listed candidates. You know that she was desperately looking for job. After reviewing these resumes, you'll be sending them to the electronics engineer for a technical interview. Having a first look at the 3 short listed resumes, you realize that they have similar qualifications and experiences. What should you do? A. To avoid conflict of interest, ignore your cousin's resume but forward the other two resumes. B. Forward all three resumes. C. Call your cousin and conduct an informal interview yourself before forwarding the resumes. D. Consult your boss before forwarding the resumes for interview.

B. Forward all three resumes.

A large construction project for a logistics company will require the expenditure of a large amount of capital. The finance group works with the project manager to project set limits when expenses will be incurred in a given project, and determine if there are ways to smooth out or level the spending to avoid a single large expenditure one quarter and none the next. This is an example of: A. Levelized Billing B. Funding Limit Reconciliation C. A financial review D. Rescheduling

B. Funding Limit Reconciliation

As a project manager, you are responsible for determining and delivering the required levels of both grade and quality. Select which of the following statements you disagree with. A. Grade relates to the product's characteristics B. Grade relates to the customer requirements C. Quality relates to the customer requirements D. Quality and grade of a product must be carefully managed

B. Grade relates to the customer requirements

Sometimes the broader, more comprehensive summary activity is also referred to as: A. Critical Activity B. Hammock Activity C. Milestone D. Group Task

B. Hammock Activity

If you want to have multiple vendors bid on your contract, what is the best way to ensure that all vendors have the same information before bidding? A. Issue a standard request for bid and do not allow any questions B. Hold a bidder conference C. Communicate only through email D. Develop a qualified sellers list

B. Hold a bidder conference

You are in a meeting with your senior manager who has been helping you to organize and manage a team of IT people with numerous backgrounds. While you are discussing the creativity and breakthrough performance your team is demonstrating now, your senior manager indicates that your team has moved from the storming to the performing stage. Which of the following explains the characteristic of the performing stage? A. In the performing stage, the team completes the work and disbands as a project team B. In the performing stage, the team function as a well organized unit and resolve issues effectively C. In the performing stage, the team members are not collaborative D. In the performing stage, the team starts to work together and adjust their behaviors

B. In the performing stage, the team function as a well organized unit and resolve issues effectively

You have recently been successful in passing the Project Management Professional exam. Others within the organization you work for are also pursuing the certification and have sought your assistance. They have requested that you provide them with a detailed list of the questions that you had on the exam. What is the FIRST course of action you should take? A. Pretend that you do not recall any of the questions. B. Indicate that you cannot disclose questions you saw on the exam. C. Offer your coworkers a listing of all the questions you recall from the exam. D. Report the violation to the PMI.

B. Indicate that you cannot disclose questions you saw on the exam.

You are managing a project which requires an environmental permit to do work. The approval is in the final stages of being granted when a confidential, reliable report is brought to your notice which indicates that there is a high risk of an environmental hazard due to the project. Your manager tells you that it is better to keep quiet at this stage since the loss due to non-starting/execution of the project is very high. You will: A. Send an email to your manager documenting the matter and disowning ownership of the project. B. Inform the necessary authorities of the hazard, even if it means that the project will be cancelled. C. Wait for the project to start and see if the information in the report was true. D. Keep quiet about the matter since you will follow your manager's instructions.

B. Inform the necessary authorities of the hazard, even if it means that the project will be cancelled.

You have completed your estimates for your project and determined that it will take 10 months to complete. However, your project sponsor insists that it be completed in 9 months. How do you handle this? A. Increase the budget by 10% B. Inform the sponsor you will have to explore the options before committing to that timeline. C. Reduce scope D. Add resources

B. Inform the sponsor you will have to explore the options before committing to that timeline.

Jane is managing a complex multimillion dollar project. The number of the project stakeholders is high and most of the project stakeholders are heavily interested in the project. Providing daily project updates to the project stakeholders is becoming difficult for Jane because of the effort required to prepare and distribute this information. In this situation, which of the following can help Jane prepare and distribute the project information? A. Configuration management system B. Information management system C. Change control system D. Quality management system

B. Information management system

A contract change control system should include: A. Vendor contact information, tracking systems, and approval levels necessary for authorizing changes B. Paperwork, tracking systems, dispute resolution procedures, and approval levels necessary for authorizing changes C. Information database, dispute resolution procedures, and approval levels necessary for authorizing changes D. Tracking systems, legal ramifications for certain actions, and approval levels necessary for authorizing changes

B. Paperwork, tracking systems, dispute resolution procedures, and approval levels necessary for authorizing changes

You have been managing a National freeway construction project which is intended to improve the transportation between east and west regions of a country. Being in the execution phase, the change control board has approved many change requests generated from stakeholders including the freeway transportation agency. At least half of those requests were made to bring the quality of the micro texture of the road aligned with the quality levels incorporated in the project management plan. What is the next course of action for you going forward? A. Initiate a defect repair to repair the road or completely pave a new road B. Initiate a preventive action to reduce the probability of negative consequences associated with the poor quality of the road C. Initiate a change request to bring the road quality in line with the project management plan D. Initiate a corrective action to bring the future quality of the road in line with the project management plan

B. Initiate a preventive action to reduce the probability of negative consequences associated with the poor quality of the road

Decision tree analysis is used to calculate the average outcome when the future includes scenarios that may or may not happen. What is the input and output in a decision node? A. Input: Cost of each decision Output: Probability of occurrence B. Input: Cost of each decision Output: Decision made C. Input: Scenario probability Output: Expected Monetary Value (EMV) D. Input: Cost of each decision Output: Payoff

B. Input: Cost of each decision Output: Decision made

John is managing a computer network deployment project at a university campus. John wants to involve the key project stakeholders in the scheduling of the major work packages. He sends out a meeting invitation to all key stakeholders for this brainstorming session. Which of the following types of communication methods has John selected for the brainstorming? A. Push communication B. Interactive communication C. Pull communication D. One-sided communication

B. Interactive communication

The paint on the exotic cars that are manufactured in your plant is bubbling after about a year of application. What would be the BEST tool for your team to use to find potential causes of the peeling paint? A. Defect Repair Review B. Ishikawa Diagram C. Control Chart D. Inspection

B. Ishikawa Diagram

The Identify Stakeholders process is an initiating process. At this stage, which of the following organizational process assets is the most crucial input to this process? A. Change control procedures B. Lessons learned from previous projects. C. Financial control procedures D. Risk control procedures

B. Lessons learned from previous projects.

You are a Project Manager creating the final project file. Which information would you NOT include in this file? A. Project calendars B. Lessons learned from previous similar projects C. Risk response actions D. Scope management plan

B. Lessons learned from previous similar projects

Jane is managing an office refurbishment project. All of the project stakeholders have been identified and classified. The stakeholder management plan has also been approved. Jane is managing a project for the first time in her life and she is relying on the PMBOK guide as a reference to deliver a great project. Which of the following processes would provide guidance to Jane regarding how to execute the approved stakeholder management plan? A. Monitor Stakeholder Engagement B. Manage Stakeholder Engagement C. Identify Stakeholders D. Plan Stakeholder Engagement

B. Manage Stakeholder Engagement

A senior project manager advises a first-time project manager that identifying risks is just one step. On a continuous basis, new risks need to be identified, and existing risks need to be analyzed, tracked and their status reported. All this is done as part of what process? A. Direct and Manage Project Work B. Monitor and Control Project Work C. Perform Integrated Change Control D. Plan Risk Management

B. Monitor and Control Project Work

You have completed a milestone in your software development project and you are now verifying that the product meets the specifications outlined in the project management plan. What process group is this process in? A. Quality Control B. Monitor and Controlling C. Executing D. Planning

B. Monitor and Controlling

Which process group corresponds to the "act" component of the plan-do-check-act cycle? A. Executing B. Monitoring and Controlling C. Planning D. Initiating

B. Monitoring and Controlling

The project you are working on has received an invoice from a vendor for USD $17,500. However, your team believes the correct total due is $15,300. When you notify the vendor of this, the vendor still insists on US$ 17,500. What is the best course of action now? A. Pay $15,300. B. Negotiate with the vendor. C. File a lawsuit. D. Pay $17,500

B. Negotiate with the vendor.

A technique which enhances brainstorming with a voting process used to rank the most useful ideas so that they can be taken up for further brainstorming is: A. Six thinking hats B. Nominal group technique C. Affinity diagram D. Mind mapping

B. Nominal group technique

You are setting up your project team and you are looking at a chart that shows that the programming will be performed by Systems Development, the infrastructure will be implemented by Infrastructure Systems, the customer communication will be handled by the Call Center. This is an example of what type of chart? A. RACI B. Organizational Breakdown Structure (OBS) C. Work Breakdown Structure D. Resource Breakdown Structure (RBS)

B. Organizational Breakdown Structure (OBS)

Emily is the project manager for a dam construction project. All project communications are recorded and documented for future reference. It has been decided that the project team will maintain last three months of project communication records at any given point in time. It has also been decided that the older communication records will be archived on a monthly basis. Where these records must be archived? A. Change log B. Organizational process assets C. Enterprise environmental factors D. Issue log

B. Organizational process assets

Which of the following statements is NOT true considering the management of risks in a project? A. The affect of various risks on project scope, cost and quality is numerically analyzed in the perform quantitative risk analysis process B. Positive risks are mitigated during the plan risk responses process. C. Analytical techniques are used during the plan risk management process D. The risk register is updated in all risk management processes except in plan risk management

B. Positive risks are mitigated during the plan risk responses process.

The project management team performed activities such as measuring examining and verifying to determine whether work and deliverables met requirements and product acceptance criteria. Which of the following choices refers to a different set of activities than the ones just mentioned? A. Walkthroughs B. Prevention C. Inspection D. Reviews

B. Prevention

Long hours to meet a looming deadline and immense pressure for success from management is causing a downturn in team morale. Occasionally there are conflicts between team members over priorities and resources. How should these non-disruptive conflicts be handled? A. Use of disciplinary actions B. Private, direct and collaborative approach should be used first C. Escalation to senior management D. Arbitration

B. Private, direct and collaborative approach should be used first

In a Cause and Effect diagram, which of these is not a potential cause? A. Personnel B. Problem statement C. Time D. Material

B. Problem statement

A project manager would like to resolve conflicts with a give-and-take attitude rather than using a one-sided approach. Which of these approaches is he likely to use? A. Forcing B. Problem-solving C. Directing D. Withdrawing

B. Problem-solving

John has just been assigned as the project manager of a project to develop a complex product. The project is in the Define Scope phase. Which of these tools / techniques will not be used by John in this phase? A. Lateral thinking B. Process analysis C. Product breakdown D. Value engineering

B. Process analysis

A project manager wants to understand a project goal in relation to the steps for getting to that goal. Which of the following is a useful method for contingency planning that aids a team in anticipating intermediate steps that could derail achievement of a project goal? A. Affinity diagram B. Process decision program charts (PDPC) C. Interrelationship digraphs D. Tree diagrams

B. Process decision program charts (PDPC)

Which of the following is neither an input to nor an output of the Develop Project Charter process? A. A project charter B. Professional and technical associations C. A business case D. A project statement of work

B. Professional and technical associations

A summary milestone schedule would normally be part of which document? A. Project sign-off document B. Project charter C. Project requirements document D. Project scope statement

B. Project charter

Which of the following is not an example of a work performance report? A. Status report B. Project charter C. Project update memo D. Project recommendations

B. Project charter

You have been asked to establish a project charter for your new project. According to PMBOK, who normally has the responsibility to authorize the charter? A. Company president or CEO B. Project initiator or sponsor C. Key project stakeholders D. Project manager

B. Project initiator or sponsor

The selection of life cycle for the project, the processes to be applied to each phase, and the results of the tailoring by the project management team are usually found in the: A. Project scope statement B. Project management plan C. Project schedule D. Project charter

B. Project management plan

Where would you find a detailed list and description of specific project assumptions associated with the project? A. Project charter B. Project scope statement C. Project configuration document D. Change management plan

B. Project scope statement

You are the Project Manager for the production of an exotic car. You have completed the Define Scope process for your project. Which of the following may be generated through this process? A. Project scope statement, Project charter B. Project scope statement, Updates to Requirements traceability matrix C. WBS, Updates to Requirements traceability matrix D. Project scope statement, WBS

B. Project scope statement, Updates to Requirements traceability matrix

You have been asked by your project manager to help them create a chart that illustrates the project resources that will be working on each work package. What would be the best type of chart to use? A. Milestone chart B. RACI chart C. Project organization chart D. WBS

B. RACI chart

A project manager needed to shorten a project schedule. He decided to apply crashing, a schedule compression technique. Which of the following activities would not be an example of crashing? A. Bringing in additional resources B. Reducing project scope C. Paying to expedite delivery activities D. Approving overtime

B. Reducing project scope

Which of the following quality control tools and techniques may not be used for root cause analysis? A. Fishbone diagram B. Scatter diagram C. Ishikawa diagram D. Cause and effect diagram

B. Scatter diagram

Your project is slightly behind schedule, and you have not yet made a full impact assessment to make associated project changes to accommodate it. The weekly project status meeting is this afternoon, and because of your conference call schedule this morning you will not be able to complete the assessment to report to in the meeting. However, this is only a minor delay and you do not want anyone to worry unnecessarily. What is the best response? A. Use contingency reserves to compensate for the delay and report that progress is as planned. B. Report the actual status of the project in the meeting, and assure the project team that additional updates will be coming soon. C. Inform the project team the progress is slightly behind schedule, and use the contingency reserves to cover the delay. D. Say nothing about the delay at this time, and report that there are no major issues.

B. Report the actual status of the project in the meeting, and assure the project team that additional updates will be coming soon.

A project manager of a project that was contracted on a Time and Material basis finds that some of the tasks have been taking lesser time than planned. On average each team member has required only 30 hours to accomplish work which was planned for 40 hours during the week. The project manager should: A. Report the accurate status to your manager and send a separate report stating that each team member was busy for 40 hours B. Report this accurately on the status report and ensure that activities are re-planned as necessary, to keep the team completely occupied. C. Report on the status report that each team member was busy for 40 hours, and use the time saved for other activities not related to the project. D. Avoid mentioning these kinds of savings on status reports.

B. Report this accurately on the status report and ensure that activities are re-planned as necessary, to keep the team completely occupied.

You are the project manager from a seller organization, based at the customer location. One of your team members is involved in certain unacceptable activities at the customer location. The HR manager of the customer team organizes a meeting between you, the team-member, your customer- manager and HR wherein the team member apologizes for his activities and agrees not to repeat them. You should: A. Ignore the incident since the team member has agreed not repeat such activities. B. Report this incident immediately to HR of your organization and to your managers. C. Warn the team-member that this is the last opportunity and future incidents will lead to strict action. D. Document the issue for your project records.

B. Report this incident immediately to HR of your organization and to your managers.

You are assisting another project manager interview candidates for a resource position on his project. While reviewing your interview notes together, the other project manager sorts the candidate's resumes into two groups: one for further interviews, the other for candidates that did not meet the requirements for the position. You notice that he has placed several of the highly qualified candidates in the second pile, stating that those interviewees "did not fit the corporate profile." Upon further review, you discover that these candidates are all of the same ethnic group. What do you do? A. Excuse yourself from the interviewing process. B. Report this to the appropriate management. C. File a complaint with PMI D. Do nothing.

B. Report this to the appropriate management.

A Work Breakdown Structure (WBS) dictionary supports the WBS and is a companion document to the WBS. Which of the following is not included in the WBS dictionary? A. List of schedule milestones B. Resource assigned C. Agreement Information D. Code of Account Identifier

B. Resource assigned

Jane is managing a software development project for the World Climate Control Organization. Since her team members are dispersed across the globe, she would like to set up online conferences in next two months to let everyone in her project know what is going on and what their role is within the project. She wants to use these conferences as team development activities to learn and exchange information in the project. To schedule such activities, which of the following should she use to know the availability of team members? A. Project charter B. Resource calendars C. Responsibility assignment matrix D. Project staff assignments

B. Resource calendars

Emily is a first-time project manager and is analyzing a project schedule. She intends to apply resource leveling and has been given the following guidelines on resource leveling. Which of these four statements is incorrect? A. Resource Leveling can often cause the critical path to change. B. Resource leveling is applied to a schedule before it has been analyzed by the critical path method. C. Resource leveling is applied to keep resource usage at a constant level. D. Resource leveling is necessary when resources have been over-allocated.

B. Resource leveling is applied to a schedule before it has been analyzed by the critical path method.

You are reviewing the responses to an RFP issued by your company and realize that a major requirement was not included in the RFP that was released. By chance, however, one of the bidders included that requirement in their response. What is the best course of action? A. Award the contract to that bidder. B. Revise and reissue the RFP. C. Select the bid that included the requirement. D. Cancel the RFP.

B. Revise and reissue the RFP.

Which of the following is not an example of a procurement document? A. Tender Notice B. Risk Register C. Request for Proposal (RFP) D. Invitation for Negotiation

B. Risk Register

The degree to which the amount or volume of risk than an organization will withstand is: A. Risk appetite B. Risk tolerance C. Risk mitigation D. Risk management

B. Risk tolerance

A Project manager estimates the work to be accomplished in the near term in detail, at a low level of the Work Breakdown structure (WBS); while he estimates work far in the future as WBS components, that are at a relatively high level of the WBS. What is this technique called? A. Decomposition B. Rolling wave planning C. Scope Creep D. Earned value planning

B. Rolling wave planning

Alex is managing a hotel refurbishment project. He has identified his project's key stakeholders. Alex now wants to expand this list of stakeholders and convert it to a comprehensive list of project stakeholders. What should Alex do? A. Do not spend more time on identifying the non-key stakeholders B. Seek expert judgment from the identified key stakeholders C. Request the project sponsor to provide the details of the remaining stakeholders D. Carry out a stakeholder analysis with the identified key stakeholders

B. Seek expert judgment from the identified key stakeholders

Which of the following is an output of the Conduct Procurements process? A. Advertising B. Selected Sellers C. Independent Estimates D. Expert Judgment

B. Selected Sellers

PMP Question 108 While rating a proposal, one of the requirements was "The proposed project manager needs to be a certified Project Management Professional, PMP® " This is an example of: A. Constraints B. Source Selection Criteria C. Assumptions D. Good practice

B. Source Selection Criteria

Richard is currently assessing his project stakeholders influences, interests, expectations, risk tolerance and engagement levels. This relates to which of the following tools and techniques? A. Stakeholder register B. Stakeholder analysis C. Autocratic decision making D. Expert judgement

B. Stakeholder analysis

Which of these tools is NOT a part of the Seven Basic Tools of Quality? A. Control Chart B. Statistical Sampling C. Flowcharting D. Scatter Diagram

B. Statistical Sampling

The Project Managers have maximum authority in which type of organization? A. Weak Matrix B. Strong Matrix C. Functional D. Balanced Matrix

B. Strong Matrix

All team members have not yet been acquired for a project. However, the project manager went ahead with estimating activity durations, budgeting and other activities. What could likely happen to the activity durations? A. The activity durations are likely to decrease. B. The activity durations are likely to change. C. The activity durations will remain the same. D. The activity durations are likely to increase.

B. The activity durations are likely to change.

Emily works for a Federal agency that manages mission critical projects. As a project manager, she is responsible for all communication needs in her data center project, which has started recently. This project involves many stakeholders, customers, external vendors and team members. Since conflicts are inevitable in such a huge project, she has decided to provide her project team the details of the issue escalation process including the names of the chain of command to escalate the issues that cannot be resolved at a lower level. Emily must use the following document to store this information: A. The project charter B. The communication management plan C. The issue log D. The project scope document

B. The communication management plan

Which of the following statements accurately describes how the completion of project scope and product scope is measured? A. The completion of project scope and product scope are both measured against the product requirements. B. The completion of project scope is measured against the project management plan whereas the completion of product scope is measured against the product requirements. C. The completion of project scope is measured against the product requirements whereas the completion of product scope is measured against the project management plan. D. The completion of project scope and product scope are both measured against the project management plan.

B. The completion of project scope is measured against the project management plan whereas the completion of product scope is measured against the product requirements.

Which of the following is not accurate about the initial phase of a project? A. The highest uncertainty is at this stage of the project B. The cost associated at the beginning of the project is highest C. Stakeholders have maximum influence during this phase D. Staffing levels are the highest at this stage

B. The cost associated at the beginning of the project is highest

Which of these statements is true? A. The cost of correcting mistakes through an inspection is much lesser than the cost of preventing them. B. The cost of preventing mistakes is generally much lesser than the cost of correcting them as revealed by inspection. C. It does not matter where a defect is captured as long as the finished work product does not have a defect. D. The cost of correcting mistakes through an inspection is more or less same as the cost of preventing them since the same effort goes into both activities.

B. The cost of preventing mistakes is generally much lesser than the cost of correcting them as revealed by inspection.

Which of the following may not be considered an attribute of a project? A. Repetitive elements may be present in some project deliverables. B. The impact of a project usually ends when the project ends. C. A project can involve a single person. D. There is uncertainty about the product that the project creates.

B. The impact of a project usually ends when the project ends.

Risk identification checklists are usually developed based on historical information and knowledge accumulated from previous similar projects. Which of the following statements about risk identification checklists is wrong? A. It is impossible to build an exhaustive checklist. B. The lowest level of the Risk Breakdown Structure (RBS) cannot be used as a risk checklist C. Quick and simple risk checklists are the least effective ones. D. Risk checklists should be reviewed during project closure.

B. The lowest level of the Risk Breakdown Structure (RBS) cannot be used as a risk checklist

Emily has recently been asked to manage the deployment of an enterprise resource planning system for her organization. Emily has sent her project sponsor a meeting request to discuss her project's stakeholder management plan. The sponsor believes that the stakeholder management planning is not relevant for such internal projects. The sponsor believes that only the scope, schedule and cost management plans are sufficient for such projects. The sponsor has asked Emily to describe the objective of the meeting. Which of the following is the best response to this question? A. The objective of the meeting is to develop the project stakeholder register. B. The objective of the meeting is to develop strategies to effectively keep the project stakeholder engaged and committed to the project. C. The objective of the meeting is to conform to the PMBOK standards. D. The objective of the meeting is to identify and classify project stakeholders.

B. The objective of the meeting is to develop strategies to effectively keep the project stakeholder engaged and committed to the project.

Variance Analysis is an important tool used in the Control Costs Process. Which of the following statements regarding variances is correct? A. The percentage range of acceptable variances will tend to increase as more work is accomplished B. The percentage range of acceptable variances will tend to decrease as more work is accomplished C. The percentage range of acceptable variances is high at the start of a project, tends to decrease in the middle of a project, and then tends to increase as the project nears completion D. The percentage range of acceptable variances is a constant all through the project

B. The percentage range of acceptable variances will tend to decrease as more work is accomplished

Sally's project has got a huge number of key positive and negative stakeholders. It is very important to closely manage the influential negative stakeholders to ensure project's success. Do the key positive stakeholders need to be managed as well? A. No; more attention needs to be given to the key negative stakeholders. B. The positive stakeholders need to be closely managed as well since stakeholders' needs and expectations change over time. C. Project stakeholders should not be classified as positive and negative stakeholders. D. Yes; positive stakeholders should be more closely managed than the negative stakeholders.

B. The positive stakeholders need to be closely managed as well since stakeholders' needs and expectations change over time.

You are managing a highly complex drug manufacturing project and your sponsor is highly motivated and influential. You are optimistic about the outcome of the project, however, you are not sure about the project approval requirements that measure the success of the project. So, you would like to document the name of the person who signs off on the project, and the criteria that constitutes the success of the project. Which of the following documents should you use first to incorporate project approval requirements? A. The scope document B. The project charter C. The approval requirement plan D. The project management plan

B. The project charter

A storm has damaged the manufacturing facility that is being constructed as part of your project. You have just discovered that, although the project risk management plan mandated that the facility be insured against damage and loss, this policy was never acquired and the losses now have to be covered by the project budget. Who is at fault ? A. The risk manager B. The project manager C. The facilities manager D. The construction crew.

B. The project manager

You are managing a project to design microprocessor control systems. The design work was estimated to complete in 3.5 months, with seven milestones. The sixth milestone is the prototype to be handed over to manufacturing. All milestones before prototyping have been completed ahead of schedule with 6th one being delayed for 4 months as the prototype has been sent back several times, due to conflicts between departments. You are now planning to hold a meeting to review the design specifications, and handle conflicts between design and manufacturing. Who is at fault? A. The scheduler. B. The project manager. C. The manufacturer. D. The design engineer.

B. The project manager.

You have been assigned as the project manager for a software development project. You are currently communicating with stakeholders and addressing their issues and expectations. Which of the following documents help carrying out this effort? A. The Issue log, Project charter, and Configuration management system B. The stakeholder management plan, communications management plan, and the change log C. The Project risk register, Work performance information, and Accepted deliverables D. Business case, change requests, and control charts

B. The stakeholder management plan, communications management plan, and the change log

Peter is in the execution phase of his project. He is getting unexpected requests from his stakeholders about the project progress. All of the following can be used by Peter to respond to their requests EXCEPT: A. Communications management plan B. The stakeholder register C. Organizational process assets D. Work performance reports

B. The stakeholder register

Which of the following items needs to be kept in mind when relying on risk identification checklists? A. They are biased. B. They are not exhaustive. C. They are often inaccurate. D. They are easy to prepare.

B. They are not exhaustive.

A first-time project manager was assigned to a project that had a duration of 3 months. In order to gain a head start in the project, she took an older, completed project and incorporated all the tools, techniques and checklists from that project in their entirety into the current one. The older project had been completed in 14 months' time and was very similar in nature. The most appropriate comment on this would be: A. This is an excellent example of reuse of artifacts from prior projects. B. This may be unnecessary. The project management team needs to decide what is appropriate for the project. C. This is not the correct procedure. The project manager should always create processes and documents afresh for new projects. D. This is not correct. The project manager is violating copyright and intellectual property rights of the organization's prior customers.

B. This may be unnecessary. The project management team needs to decide what is appropriate for the project.

Stakeholder analysis is an important technique in the Identify Stakeholders process. One of the steps involved is to identify the potential impact of each stakeholder and classify them appropriately. Which of the following is not a valid model used for this purpose? A. Salience model B. Tolerance model C. Power / interest grid D. Influence / impact grid

B. Tolerance model

A project is contracted as a Cost-Plus-Incentive-Fee (CPIF) type of contract. The project is negotiated such that if the final costs are less than expected costs, the sharing formula for cost savings is 80:20. The targeted cost is US$ 500,000 with a 10% fee. If the project comes in at US$ 450,000, what would be the cost of the total contract? A. US$ 495,000 B. US$ 510,000 C. US$ 505,000 D. US$ 550,000

B. US$ 510,000

A project is contracted as a Time & Material (T&M) type of contract. The service provider initially estimates that the total effort involved would be about 1000 hours of effort. The project is contracted at a rate of US$ 75 per hour of effort. If the project ended up with 1200 hours of effort, what would the contract payout be. A. US$ 75,000 B. US$ 90,000 C. US$ 82,500 D. US$ 120,000

B. US$ 90,000

A project is contracted as a Cost-Plus-Incentive-Fee (CPIF) type of contract. The project is negotiated such that if the final costs are less than expected costs, the sharing formula for cost savings is 75:25. The targeted cost is US$ 100,000 with an 8% incentive fee on the targeted cost. If the project comes in at US$ 80,000, what would be the cost of the total contract? A. US$ 108,000 B. US$ 93,000 C. US$ 112,000 D. US$ 91,400

B. US$ 93,000

The key difference between Validate Scope and Control Quality is: A. Validate Scope is concerned with meeting the quality standards specified. B. Validate Scope is concerned with the acceptance of deliverables. C. Validate Scope does not apply in projects that have been cancelled. D. Validate Scope can never be performed in parallel with quality control

B. Validate Scope is concerned with the acceptance of deliverables.

During the execution of your project, you decide that you would like to have charts of your project status - cost and schedule, display certain key project data, and hold your project meetings in a specific conference room. Such a place would be called: A. Armageddon B. War room C. Battlefield D. Ground zero

B. War room

You have been assigned as a project manager of a new project to be executed out of New York. However, you determine that the project requires a Global Positioning Systems Expert who is not available within the company in New York. On doing a little checking, you determine that the company has an expert based in London, who is suitable for the project. However, the London based employee is not willing to relocate to New York for the project. In such a case: A. Write to the manager of the London based employee and inform him that the employee needs to be convinced to relocate to New York due to project requirements. B. You would look at the option of moving ahead with the project by using a virtual team. C. Manage the project without the key resource and flag this as a risk. D. Co-location of resources is a key factor for the success of projects. As per PMI guidelines, you will not be able to proceed with the project since the resources is not available in New York.

B. You would look at the option of moving ahead with the project by using a virtual team.

Negative risks can either be ___________ , transferred, or mitigated as a countermeasure. A. enhanced B. avoided C. exploited D. ignored

B. avoided

During the Plan Procurement Management phase, the make-or-_____________ analysis must be completed. This technique prompts the project team to determine the source of their item. A. lease B. buy C. find D. ignore

B. buy

Statistical sampling involves choosing part of a population for inspection. Appropriate sampling can often _____________ the cost of quality control. A. neutralize B. reduce C. increase D. mitigate

B. reduce

A team of engineers is reviewing a scatter diagram to determine how the changes in two variables in a new type of automobile tire are related. The closer points on the diagram are to a diagonal line, ______________ . A. the more likely a control group will be required B. the more closely they are related C. the less likely they are to be related D. the less likely a control group will be required

B. the more closely they are related

You are managing a project that has a task to translate several pages of a document into Spanish. This is very similar to a project done last year where a document was translated into German. You are not sure how long it will take to translate into Spanish so you look at the project plan from the German translation and use the activity duration for your current project. What type of estimating is this an example of? A. Hypothesis B. Parametric Estimating C. Analogous Estimating D. What if Scenario Analysis

C. Analogous Estimating

The Budget at Completion (BAC) for a project is $50,000. The Actual Costs (AC) to date are $10,000. The Earned Value (EV) is $7,000. At this stage, the project management team did a manual bottom-up summation of costs and forecast an Estimate to Complete (ETC) of $50,000. What is the Estimate at Completion (EAC) for the project? A. $57,000 B. $40,000 C. $60,000 D. $53,000

C. $60,000

You are a Project Manager for Groceries R' US, a supermarket chain, and are currently working on a project to build a new outlet. The planned values (PV) for the foundation and the frame are $150,000 and $500,000. After five months, you do a performance measurement analysis. You are currently not ahead of schedule. The actual costs for the foundation and frame were $175,000 and $650,000 up to this point where 100% of the foundation is complete and only 80% of the frame is complete. Which value represents the cost performance index (CPI) to two decimal places at this point in the project? A. 0.84 B. 1.5 C. 0.67 D. 1.19

C. 0.67

As part of EVM, a project manager is calculating the to-complete performance index (TCPI) based on EAC. The data that he has is: the budget at completion for the project is $ 100,000, the earned value for the project is $ 25,000, the actual costs to date are 40,000 and the estimate at completion is $ 115,000. What is the TCPI that he will obtain? A. 1.1 B. 0.9 C. 1 D. 0

C. 1

The number of communication channels depends on the number of team members in any project. If five team members are released from a team of 25, how many communication channels remain in the project? A. 300 B. 625 C. 190 D. 400

C. 190

In a small office construction project, the following activities are scheduled in sequence. i) Digging and pouring footings - 5 days ii) Working on the slab and pouring - 3 days iii) Framing the floor - 5 days iv) Wall framing - 4 days v) Roof framing - 6 days vi) Insulation and drywall - 7 days vii) Interior doors and trim - 3 days viii) Hardware and fixtures - 2 days. What is the minimum time to complete the project if all activities are on a critical path except number viii, and activity iii is delayed by 1 day? A. 32 days B. 33 days C. 34 days D. 35 days

C. 34 days

There are 10 stakeholders in MegaMart's ERP deployment project. How many potential communications channels are there? A. 25 B. 10 C. 45 D. 30

C. 45

What is the difference between a histogram and a Pareto chart? A. A histogram is a less accurate version of a Pareto chart. B. A histogram is a type of Pareto chart. C. A Pareto chart is a type of histogram. D. A histogram and a Pareto chart simply different terms for the same technique.

C. A Pareto chart is a type of histogram.

You are defining the schedule activities for your project and identifying deliverables at the lowest level in the Work Breakdown Structure (WBS). You find that there is insufficient definition of the project scope to decompose a branch of the WBS down to the work package level. You now look at using the last component in that branch of the WBS to develop a high-level project schedule for that component. Such a planning component is called: A. A planning packet B. Control system C. A planning package D. Control element

C. A planning package

You have been identified as the project manager for constructing a large shopping mall in your city. Which of the following are not necessarily stakeholders in your project? A. The suppliers of the project B. The tenants of the shopping mall C. A senior project manager in your organization who just completed a similar project. D. The chief financial officer of your company who controls the project finances.

C. A senior project manager in your organization who just completed a similar project.

Sensitivity analysis helps to determine which risks have the most potential impact on the project. A project manager prepared a display chart of sensitivity analysis for his project. The diagram contained a series of bars with the length of the bars corresponding to the risk impact on the project. The longer the bars, the greater was the risk presented. Such a diagram is likely to be: A. An assessment diagram B. A triangular distribution C. A tornado diagram D. A funnel distribution

C. A tornado diagram

Peter is managing a website development project. He has recently received a feedback from one of the key project stakeholders. The feedback is overall positive but it contains some recommendations. After analyzing the recommendations, Peter accepts them, gets them approved and incorporates them into the project management plan. What needs to be done with this feedback now? A. Discard it as it is no longer required B. Publish it on the corporate intranet C. Add it to the organizational process assets D. Send it back to the stakeholder

C. Add it to the organizational process assets

The requirements elicitation team has obtained a large number of ideas during sessions to gather product and project requirements. Which of the following techniques is best suited to have these ideas sorted into groups for review and analysis? A. Control chart B. Venn diagram C. Affinity diagram D. Brainstorming

C. Affinity diagram

You are attempting to estimate the resources required to put the server racks together in the new data center you are building. It has occurred to you that you may be able to compress the schedule if you look at using power tools vs. hand tools to build the racks and use individuals who have worked on this brand of rack in the past. This is an example of what type of resource estimating tool? A. Top Down Estimating B. Bottom Up Estimating C. Alternative Analysis D. Published Estimating Data

C. Alternative Analysis

Which option is NOT representative of the inputs, tools and techniques, and outputs of the Direct and Manage Project Work process? A. PMIS, Project Management Plan, and Deliverables B. Deliverables, Approved Change Requests, and Project Management Information System C. Approved Change Requests, Validated Changes, and PMIS D. Approved Change Requests, Project Management Plan, and Work Performance Data

C. Approved Change Requests, Validated Changes, and PMIS

As part of the Risk Response planning for your project, you are trying to come up with a strategy to deal with negative risks or threats. In order to eliminate the impact of a particular risk, you relax the objective that is in jeopardy by extending the project schedule. This is an example of A. Transference B. Mitigation C. Avoidance D. Postponement

C. Avoidance

You are a non-technical project manager. Two highly skilled and knowledgeable resources on your project are in conflict over the best technical solution to meet a project requirement. It is not impacting the project schedule, however. Who is initially responsible for the conflict resolution? A. The project sponsor is initially responsible for the conflict resolution. B. The project manager is initially responsible for the conflict resolution. C. Both team members are initially responsible for the conflict resolution. D. Either of team members is responsible for the conflict resolution.

C. Both team members are initially responsible for the conflict resolution.

Creating a sense of community is a benefit of what type of strategy? A. Group based management B. Hoteling C. Co-location D. Virtual teams

C. Co-location

Your project team works in two different buildings across the city. The team has been struggling to perform effectively and has a difficult time resolving problems. What would be the BEST team development technique to resolve this issue? A. Mediation B. Rewards C. Co-location D. Training

C. Co-location

As an external vendor, you are managing a complex software project that has been contracted on Time & Material (T&M). One of your team-members reports a break-through in automating some of the testing activities. This will potentially result in cost savings to the project as well as the project getting completed ahead of schedule by a month. Which of the following actions would you take? A. This is confidential information within your project team and need not be shared with the customer. The savings will be additional profits on the project. B. Communicate the current status and inform the customer that you will be incorporating some additional features to use up the savings in cost and time since it has been budgeted for. C. Communicate the current status to the customer and indicate the potential changes to cost and schedule. D. Communicate the savings in cost and time to the customer. At the end of the project, notify your billing department that they need to prepare an invoice for 50% of the cost being saved.

C. Communicate the current status to the customer and indicate the potential changes to cost and schedule.

Project stakeholders are individuals and organizations that are actively involved in the project or have an interest in it. Which of the following is not a stakeholder? A. Customer B. Project Sponsor C. Competitor D. Project Manager

C. Competitor

Vendor selection and management and documentation of lessons learned are tasks that fall under this process area: A. Procurement management B. Deliverable management C. Conduct Procurements D. Scope management

C. Conduct Procurements

You are managing a project for a customer that has just gone bankrupt and is subject to liquidation proceedings. There are several outstanding invoices that this customer has not paid to your company. What should you do now? A. Go into alternate dispute resolution B. Do nothing. C. Contact the appropriate management at your company for advice how to proceed. D. Send the invoices to the bankruptcy attorneys.

C. Contact the appropriate management at your company for advice how to proceed.

If you are influencing factors that create changes to the cost of the project, which process are you using? A. Negotiate Costs B. Estimate Costs C. Control Costs D. Determine Budget

C. Control Costs

In an underground highway construction project, the project stakeholders have suggested many changes to the project scope. As you have already defined the cost baseline in your project, you would like to revisit the baseline to see how these changes impact the overall cost of the project. So, you have started an impact analysis to determine the impact, and inform the concerned stakeholders of all approved changes and the corresponding costs. You must use the following to carry out such process: A. Control Scope B. Monitor Risks C. Control Costs D. Monitor Communications

C. Control Costs

Which of the following processes will determine the correctness of deliverables? A. Plan Quality Assurance B. Plan Quality Management C. Control Quality D. Manage Quality

C. Control Quality

The sponsor and the project manager are discussing what type of contract the project manager plans to use on the project. The buyer points out that the performing organization spent a lot of money hiring a design team to come up with the design. The project manager is interested in seeing that the risk for the buyer be as small as possible. An advantage of a fixed price contract for the buyer is: A. There is no risk at all. B. Risk is shared by all parties C. Cost Risk is Lower D. Cost Risk is Higher

C. Cost Risk is Lower

Your company is way behind schedule in the deployment of a government mandated change to a health care processing system that must be in production by the end of the year. You and your team have met and decided to hire an additional 50 programmers to work with the existing staff on the activities in order to meet the due date. This is an example of what? A. Resource Leveling B. Fast Tracking C. Crashing D. Risk Transference

C. Crashing

A project manager is informed that a limited number of resources are going to be available for his project. He creates a project schedule by adding buffers to the project to protect the target finish date. What type of schedule network analysis is he using? A. What-if analysis B. Critical path method C. Critical chain method D. Resource leveling.

C. Critical chain method

A decision tree is a Perform Quantitative Risk Analysis technique that is structured around using a Decision Tree Diagram. It describes a situation under consideration and the implications of each of the available choices and the possible scenarios. A Decision Tree Diagram shows how to make a decision between alternative capital strategies known as: A. Alternative nodes B. Questionpoints C. Decision nodes D. Checkpoints

C. Decision nodes

You are a consulting project manager with over 15 years experience running software development projects. You have been engaged to manage a finance application project for a new customer. However on the first day onsite at the customer's headquarters you are told the project has been cancelled, but there is a need for a project manager to manage a major infrastructure project to deploy a large number of servers and storage devices. The customer asks if you would be interested in leading this project. You have never managed this type of project before but would be interested in the challenge. Which of the follow is the best response? A. Do not mention your lack of experience, but ask for more information about the project. After reviewing the information and see that you could probably wing the project, accept the project. B. Accept the job with the caveat you can bring in any needed resources to work on the project, then hire a project manager you know that works in this area to handle the implementation details. C. Decline the opportunity, citing your lack of experience and knowledge in this area. D. Do not mention your lack of experience and accept the job.

C. Decline the opportunity, citing your lack of experience and knowledge in this area.

A software vendor on your project is hoping to be awarded a contract providing software for another project at your company. You are not the manager of the other project. However, the vendor offers you tickets to an upcoming professional sports event if you will "put in a good word" for his company to vendor selection team of the other project. What do you do? A. Fire the vendor. B. Decline the tickets, but provide a recommendation for the vendor. C. Decline the tickets and notify appropriate management of the situation. D. Accept the tickets if company policy allows it, and provide a recommendation for that vendor to the other project team.

C. Decline the tickets and notify appropriate management of the situation.

A project manager is performing a set of processes in the Initiating Process Group. Which of the following is likely to be part of the Initiating Process Group? A. Develop Project Management Plan B. Define Scope C. Develop Project Charter D. Plan Quality Management

C. Develop Project Charter

A project manager has scheduled technical training for her project team members in order to increase their skills. During which of the following processes these trainings will be delivered to the team members? A. Manage Quality B. Acquire Resources C. Develop Team D. Plan Resource Management

C. Develop Team

You are an experienced project manager and have managed several data center migration projects. You are currently conducting training on the databases, spreadsheets and management plans you will be using during the lifecycle of the project. This training is a tool and technique in what process? A. Manage Team B. Acquire Resources C. Develop Team D. Control Quality

C. Develop Team

You are authorized to approve expenditures above $15,000. For the last several weeks you have been negotiating the terms and pricing of a contract with a vendor, and you want to keep costs as low as possible. This has been a very difficult negotiation process. A colleague suggests you tell the vendor you can only approve expenses below $10,000 as a way to keep the price low. What do you do? A. Ask for binding arbitration. B. Tell the vendor you are only authorized to approve expenses under $10,000. C. Do not follow the colleague's advice. D. Put a deadline on the negotiation completion.

C. Do not follow the colleague's advice.

You are a Project Manager for a company that designs and develops automation systems for car companies. You are in the Close Project process for a project in which a new automation system has been designed and created for a car company located in Korea. You need to obtain formal acceptance for the new automation system. All of the following statements are true with respect to the final acceptance of the new system EXCEPT? A. Performance tests on the new automation system should be completed by the car company. B. A formal statement is issued indicating that the new automation system meets the terms of the contract. C. Final acceptance for the new automation system can be informal or formal. D. A checklist can be used to determine whether the new automation system meets the car company's specifications

C. Final acceptance for the new automation system can be informal or formal.

The three categories into which contracts can be broadly classified are: A. Cost-Reimbursable, Time and Material, Cost plus fixed fee B. Fixed Price, Cost-Reimbursable and Lump Sum C. Fixed Price, Cost-Reimbursable, Time and material. D. Fixed Price, Time and Material, Lump Sum

C. Fixed Price, Cost-Reimbursable, Time and material.

You took over a project from an individual who was let go. You are reading the project documentation and found the project charter was signed by five managers. What should be your primary concern at this time? A. Determining reporting structure B. Communicating in a matrix organization C. Getting a single sponsor D. Identifying who can represent the project for change control

C. Getting a single sponsor

John is managing a simple construction project. For this project, the stakeholder register exists, but the stakeholder engagement plan was not developed during the planning phase of the project. During the project execution, a big number of change requests came in and got approved. John now believes that a formal stakeholder engagement plan should be in place in order to guarantee the project's success. What must John do? A. Continue with the project and delegate the plan development to one of the project team members. B. Terminate the project and start the project from scratch. C. Go ahead and develop the project's stakeholder engagement plan. D. Hold the project work till the management prepares the new stakeholder engagement plan.

C. Go ahead and develop the project's stakeholder engagement plan.

What is the traditional way to display a reporting structure among project team members? A. Text-oriented role description B. Flowchart C. Hierarchical-type charts D. Matrix based responsibility chart

C. Hierarchical-type charts

A project needed to monitor the technical performance of the project and capture data related to how many errors or defects had been identified, and how many remained uncorrected. Which of the following techniques should the project use? A. Scatter diagram B. Flowchart C. Histogram D. Control chart

C. Histogram

Organizational process assets are key inputs to the Manage Stakeholder Engagement process. The key elements of the organizational process assets utilized during this process are organizational communication requirements, issue management procedures and the change control procedures. Which of the following is also a key organizational process asset that must be considered during this process? A. Process audit procedures B. Human resource policies C. Historical information about previous projects D. Project document templates

C. Historical information about previous projects

Project performance appraisals are different from team performance assessment in that project performance appraisals focus on? A. Reducing staff turnover B. A Team building effort C. How each team member is performing on the project D. An evaluation of the project team's effectiveness

C. How each team member is performing on the project

Which of the following should be done FIRST during the Project Life Cycle? A. List the key people and organizations that have a stake in the project. B. Ascertain the stakeholder interests and expectations for the project. C. Identify the key people and organizations that have a stake in the project. D. Select and quantify the stakeholder interests and expectations for the project.

C. Identify the key people and organizations that have a stake in the project.

Debbie, an IT project manager, is in the planning phase of a shopping website development project. A junior project manager, who has been working under her authority, started developing procedures to indicate how the integrity of cost and schedule performance baselines should be maintained in the project. Where should the junior project manager store these procedures? A. In the project human resource plan B. In the project scope statement C. In the project management plan D. In the project communication plan

C. In the project management plan

What is the BEST tool and technique that provides the expected cost of a procurement and helps identify significant variations from cost estimates prepared in-house? A. Screening system B. Bidder conferences C. Independent estimates D. Buyer-conducted performance review

C. Independent estimates

You find out that a project team member has been stealing some material from the work place. You accidentally discover this and he says that he is very sorry about it, and will not repeat it again. You will: A. Get a statement in writing from the project team member saying that he will not repeat such an activity. B. Document the matter for your archives. C. Inform your HR department about the matter D. Keep quiet until it repeats for a second time

C. Inform your HR department about the matter

A project manager from a buyer organization is invited to lunch by the manager of a seller organization. The project manager's organization does not permit receipt of gifts from vendors. The project manager should: A. Go out for lunch and refrain from informing his / her managers about the lunch. B. Avoid going out to lunch with anyone from the seller organization. C. Insist on paying for his / her lunch. D. Permit the manager from the seller organization pay for his / her lunch since it has a very small value.

C. Insist on paying for his / her lunch.

You have just been assigned a project with an unrealistic deadline. What do you do? A. Do the best you can to deliver the project on time. B. Ask for more resources C. Insist that the deadlines for the project be changed. D. Ask for a larger budget.

C. Insist that the deadlines for the project be changed.

During a project update meeting, one of the key stakeholders expressed his displeasure over the recently produced deliverables. 1% of the produced deliverables had minor defects. This stakeholder has been a resisting stakeholder so far. What must the project manager do in order to bring the future project performance in line with the approved quality requirements? A. Investigate the root cause and identify the required defect repair. B. Investigate the root cause and identify the required preventive action. C. Investigate the root cause and identify the required corrective action. D. Ignore the complaint from the resisting stakeholder.

C. Investigate the root cause and identify the required corrective action.

During the Conduct Procurements process, the procuring organization found that there were significant differences in the pricing by different sellers. What is the best course of action in such a scenario? A. Award the project to a supplier who is already on the procuring organization's preferred supplier list. B. Cancel the procurement activity. C. Investigate whether the project statement of work was defective or ambiguous. D. Award the project to the highest bidder.

C. Investigate whether the project statement of work was defective or ambiguous.

A change request has just been formally documented and approved by the Change Control Board. The project manager now needs to communicate this to a project team member. Which of the following activities must the project manager necessarily do? A. Telephone the team member and inform him/her about the changes. B. Plan for a meeting over lunch and detail the changes. C. Issue a formal communication document informing the team member about the changes. D. Write an informal memo communicating the changes

C. Issue a formal communication document informing the team member about the changes.

As the project manager of a project, you have needed to estimate certain activity durations before all project team members were acquired. On acquisition of the project team, you find that the actual competency levels of the acquired team members are much lower than what you had anticipated. In such a case, you will: A. Make no changes to the schedule. B. Ask the project team members to meet the original schedule by putting in overtime if required. C. Make changes to activity duration and schedule incorporating the changed competency levels. D. Inform the customer that the project is behind schedule.

C. Make changes to activity duration and schedule incorporating the changed competency levels.

Jane has recently finalized her project management plan and has also got it approved. She is managing a complex manufacturing process improvement project. The project stakeholders' continuous support and commitment is an absolute must for the success of the project. Which of the following are the most crucial stakeholder management processes at this stage? A. Plan Stakeholder Engagement and Manage Stakeholder Engagement B. Identify Stakeholders and Plan Stakeholder Engagement C. Manage Stakeholder Engagement and Monitor Stakeholder Engagement D. Plan Stakeholder Engagement and Monitor Stakeholder Engagement

C. Manage Stakeholder Engagement and Monitor Stakeholder Engagement

Sally is managing a project in a Functional organization. In this organization, she can expect to find that: A. She wields considerable authority and can make independent decisions related to the project. B. Management systems are designed to support projects and project management is easy. C. Management systems are not designed to support project needs efficiently, and project management is difficult. D. There are no barriers to communication between cross-functional teams. She is able to easily reach out to other teams without needing to go through the Functional manager.

C. Management systems are not designed to support project needs efficiently, and project management is difficult.

What is the BEST way to make an accurate forecasting of ETC? A. EAC - AC B. BAC - EV C. Manual forecasting of cost of the remaining work. D. (BAC - EV)/CPI

C. Manual forecasting of cost of the remaining work.

Which of the following does not motivate an individual? A. Achievement and growth B. Job satisfaction C. Micro-management D. Challenging work

C. Micro-management

During a presentation to management, you want to display the project schedule with only the key deliverables displayed. What is the correct tool for this purpose? A. Project schedule network diagram B. Critical path network C. Milestone chart D. Critical chain diagram

C. Milestone chart

Peter's project is in execution. The cost management plan and the project budget were approved by all key stakeholders during the planning phase of the project. Recently, the finance manager of the company has notified Peter that his project funding might suffer as another higher priority project has been initiated by the company. Peter is surprised as his project was also a high priority project for the company. What should Peter immediately do? A. Immediately terminate the project in the best interest of the organization B. Put the project work on hold until the funds become available C. Negotiate for funds with the finance manager and the project sponsor D. Release the project team members

C. Negotiate for funds with the finance manager and the project sponsor

A project manager is planning out the availability of resources as part of the Acquire Resources process. He needs to acquire resources that report to a functional manager. What technique will he likely use to obtain these resources? A. Pre-assignment B. Authority C. Negotiation D. Coercion

C. Negotiation

While reviewing project procurement and accounting records for your project, you discover that there is a pattern of unauthorized expenses by a specific resource. These expenses are not within the scope of the project, and have been somewhat camouflaged within a number of large and complicated expense reports. What do you do? A. If the total expenses are less than 1% of the project budget, do nothing. B. Fire the resource. C. Notify the appropriate management immediately. D. Confront the resource.

C. Notify the appropriate management immediately.

You are a certified PMP, and have been contact by PMI as part of an investigation they are conducting into allegations of improper conduct by your manager, also a PMP. A complaint has been filed stating that your manager has received bribes related to a large procurement contract on another project. PMI has asked if you would be able to provide information regarding this situation. What should you do? A. Confront your manager. B. Send PMI project documentation and emails related to the allegations to assist with their investigation. C. Notify the appropriate management immediately. D. Do nothing, citing a conflict of interest.

C. Notify the appropriate management immediately.

You have taken over the management of a project from another project manager, who is a certified PMP. This project has been completed and is in the process of closing. You discover that there is no project schedule. What do you do? A. Add this issue to the lessons learned database. B. Do nothing. C. Notify the appropriate management immediately. D. Create a schedule.

C. Notify the appropriate management immediately.

A large network hardware upgrade project was scheduled to take place over a weekend. During the course of the implementation, several previously unidentified dependencies for additional materials were discovered. The project manager gave approval for the tech staff doing the implementation procure with corporate credit cards several hundred dollars worth of additional equipment required to complete the implementation. However these additional expenses caused the project to exceed its budget. How should the project manager handle this? A. Ask the IT Director to cover those expenses from his budget. B. Advise the staff to submit expense reports for the purchases. Because the cost is relatively small, it can be categorized as miscellaneous purchases that are not associated with the project. C. Notify the project stakeholders immediately of the additional expenses incurred and follow project and or company procedures for budget variances. D. Do nothing- that's what reserves are for.

C. Notify the project stakeholders immediately of the additional expenses incurred and follow project and or company procedures for budget variances.

A company you worked for several years ago is bidding on a project your new company will be starting in approximately 6 months. You have been selected to manage the project, and will be participating in the vendor selection processes. What should you do? A. Notify the stakeholders of your status and excuse yourself from the vendor selection process. B. Provide the vendor selection committee with as much detail as you can remember about your former company so that the best decision can be reached. C. Notify the project stakeholders of your status as a former employee of the bidding company, and comply with their preferences for how you participate in the vendor selection process. D. Do nothing.

C. Notify the project stakeholders of your status as a former employee of the bidding company, and comply with their preferences for how you participate in the vendor selection process.

You have just learned that your project's sole equipment supplier has gone out of business. This is an unanticipated risk, and will cause a delay in the project until a new vendor can be selected and contracts put in place. What do you do? A. Continue working on non critical path tasks. B. Put out on RFP for new vendors. C. Notify the project stakeholders. D. Consult with legal counsel.

C. Notify the project stakeholders.

Which tool is BEST used to display how a company structures itself departmentally? A. WBS B. BOM C. OBS D. RBS

C. OBS

You are fairly new to project management, but have been successfully managing a small project and now management has given you another project to manage, which you are excited about. However, the new project is growing exponentially everyday, you have also learned a project manager you work with managed a similar project last year. What should you do? A. Wait to see if the scope of the project continues to grow B. Get the project assigned to the PM who managed the similar project C. Obtain Historical Records and get guidance from the project manager D. Speak to the other project manager to develop your project plans

C. Obtain Historical Records and get guidance from the project manager

Which of the following best describes the Validate Scope process? A. Validating that the project quality requirements have been met B. Controlling changes to the scope of the project C. Obtaining stakeholders' formal acceptance of the project deliverables D. Validating that all of the project's objectives have been met

C. Obtaining stakeholders' formal acceptance of the project deliverables

Costs incurred in one area of a project can offset costs in another area of the same project. However, it is not the best practice to consider only the costs of project execution when making project decisions. What must also be considered? A. Costs of non-conformance B. Planning costs C. Operating costs D. Initiating costs

C. Operating costs

A risk with a positive outcome is called an _____________ . A. Unlikely risk B. Objective risk C. Opportunity D. Obsolete risk

C. Opportunity

The project manager of a large construction project is responsible for ensuring that all changes to the building plans are approved and tracked before they are implemented. These activities form part of which process? A. Manage Scope B. Perform Configuration Management C. Perform Integrated change control D. Perform Quality Control

C. Perform Integrated change control

You are the Project Manager of a large IT project. A manager from a company contracted to work on the project offers you free tickets to a local sporting event. The tickets are expensive but your organization has no formal policy regarding gifts. What is the BEST way to handle the offer? A. Refuse the tickets and report the offer to your employer. B. Accept the tickets but notify your employer. C. Politely refuse the tickets. D. Accept the tickets since there is no policy.

C. Politely refuse the tickets.

Factors that influence conflict resolution methods include EXCEPT: A. Position taken by persons involved. B. Relative importance and intensity of the conflict. C. Political influence of the persons involved. D. Time pressure for resolving the conflict.

C. Political influence of the persons involved.

In a project that was yet to begin, many of the project team members were known in advance. This is called: A. Proactive-planning B. Skill-matching C. Pre-assignment D. Staffing-assignment

C. Pre-assignment

The document that formally authorizes a project is the: A. Project SOW B. Project Plan C. Project Charter D. Project Scope Statement

C. Project Charter

John is the project manager of a large highway expansion project. He has a number of stakeholders with competing priorities and agendas, and often has to resolve conflicts between stakeholders. Which knowledge area manages communications with the project stakeholders? A. Project Quality Management B. Project Stakeholder Management C. Project Communications Management D. Project Resource Management

C. Project Communications Management

The Direct and Manage Project Work process has three tools and techniques. Two of them are Expert Judgment and Meetings. What is the third one? A. Scheduling System B. Configuration Management System C. Project Management Information System D. Change Control System

C. Project Management Information System

Which of the following is not an enterprise environmental factor influencing the Develop Project Management Plan process? A. Project management body of knowledge B. Governmental or industry standards C. Project Management Plan template D. Project management information system

C. Project Management Plan template

The Work Breakdown Structure (WBS) is a deliverable-oriented hierarchical decomposition of the work to be executed by the project team, to accomplish the project objectives and create required deliverables. The 'Create WBS' is a process under which Knowledge Area? A. Project Schedule Management B. Project Integration Management. C. Project Scope Management D. Project Cost Management

C. Project Scope Management

________________ includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. A. Statement of Work B. Project Schedule Management C. Project Scope Management D. Work breakdown structure

C. Project Scope Management

The list of identified risks is found in the risk register. However, the high-level risks are first listed in the: A. Scope statement B. Requirement document C. Project charter D. Risk management plan

C. Project charter

Your organization has recognized a need to replace the legacy manufacturing system with a modern software application to reduce delivery delays and process downtime. Your IT director anticipates a project to fulfill this business need, however, he warns that the new project's budget cannot exceed $75,000 due to shortages in the department budget. He also indicates that no additional staff will be allocated to this project other than the existing IT staff. If you are assigned as a project manager to this project, you would document these initial project conditions as: A. Project assumptions in the project charter B. Project restrictions in the project management plan C. Project constraints in the project charter D. Project conditions in the project cost management plan and human resource management plan

C. Project constraints in the project charter

Emily is about to review her project stakeholder engagement plan to make some necessary adjustments. She has got her project management plan, the recent issue log and the work performance data. Which of the following inputs is still missing for this process? A. Project charter B. Stakeholder engagement plan C. Project documents D. Communication management plan

C. Project documents

Jonathan has recently been hired in a company as a business improvement manager. Jonathan has been asked to reorganize the company's meetings and reporting structure. Jonathan is currently identifying all key project stakeholders. Which of the following enterprise environmental factors is least likely to be used as an input to this process? A. Organizational culture and structure B. Existing human resources C. Project management information system. D. Industry standards

C. Project management information system.

The change requests created as an output of the Monitor and Control Project Work process may be attributed to all of the following except: A. Preventive Action B. Defect Repair C. Project status update D. Corrective Action

C. Project status update

You are working with your team and are looking at the cost risks in the project. You are your team are currently creating a tornado diagram for the project risks. This is done as a part of which of the following processes? A. Qualitative Risk Analysis B. Risk Response Planning C. Quantitative Risk Analysis D. Monitor Risks

C. Quantitative Risk Analysis

Several of your resources report to another manager. You need them to participate in a series of project meetings over the next two weeks. How should you handle this? A. Send meeting invitations to the project resources. B. Provide a copy of the project charter to the other manager, showing that the resources on his team have been assigned to you for your project. C. Request in advance resource participation from the other manager and the resources and communicate information about the timing and duration of the project meetings. D. Shortly before each meeting, inform the other manager that his staff is required for your project meeting.

C. Request in advance resource participation from the other manager and the resources and communicate information about the timing and duration of the project meetings.

As part of your staffing management plan, you have developed a chart indicating the # of hours (Y axis) a senior programmer will be working over the months (X axis) of the project. This is an example of what? A. Pareto Chart B. Ishikawa Diagram C. Resource Histogram D. Staff Acquisition Chart

C. Resource Histogram

Your company has temporarily assigned you to serve as a project manager at a company location outside your home country. While meeting with a vendor your first day on the job, you are presented with a gift. The corporate policy at the headquarters in your home country prohibits employees from accepting these types of gifts. However, as you are new to this location, you believe- but are not sure-that the local policy, as well as local custom may differ. How should you respond? A. Provide a gift of similar value to the vendor at your next meeting. B. Accept the gift but do not tell anyone. C. Respectfully tell the vendor you are not sure of corporate policy, and will need to ask your management before you can accept gifts of any size. D. Accept the gift this time, but ask your manager about the local policy afterwards.

C. Respectfully tell the vendor you are not sure of corporate policy, and will need to ask your management before you can accept gifts of any size.

You are managing an oil drilling project. With oil at $120 per barrel this could be a very lucrative project. However, there is a chance that the price of oil will drop below $80 per barrel, thus eliminating the profit in the project. This is an example of: A. Requirement B. Assumption C. Risk D. Constraint

C. Risk

For your weekly project status review meetings, you set some time aside on the agenda to review the risk register and review the project risks. You ensure that the response plans are still appropriate and add or delete risks as necessary. This is an example of? A. Technical Performance Measurement B. Trend Analysis C. Risk Reassessment D. Risk Audit

C. Risk Reassessment

During a weekly status meeting a team member suggests adding a component to the project. As the project manager, you indicate that all focus should be put on the current scope and don't worry about any enhancements. Focusing on the current scope is an example of? A. Gold plating B. Scope verification C. Scope management D. Change control

C. Scope management

A technique that calculates multiple project durations with different sets of activity assumptions and variables is called: A. Process analysis B. Theoretical Analysis C. Simulation D. Effect Analysis

C. Simulation

Which of the following statements most accurately describes a project scenario? A. Changes in project scope during the initial phases of the project are very expensive. B. The influence of the stakeholders is the same all through the project. C. Staffing peaks up during the execution phase of a project. D. The next phase of a project should never start until the deliverables for the previous phase have been completely reviewed and approved.

C. Staffing peaks up during the execution phase of a project.

Emily is the project documents controller for a multi-million dollar telecom network deployment project. Emily has just received a document from the project manager. This document contains the project stakeholders' communication requirements for the current project phase. Emily should update which of the following project documents with this information? A. Work breakdown structure B. Stakeholders engagement assessment matrix C. Stakeholder management plan D. Stakeholder register

C. Stakeholder management plan

John is the project documents controller for a multi-million dollar telecom network deployment project. John has just received a document from the project manager. This document contains the project stakeholders' communication requirements for the current project phase. John should update which of the following project documents with this information? A. Work breakdown structure B. Stakeholders engagement assessment matrix C. Stakeholder management plan D. Stakeholder register

C. Stakeholder management plan

The product design your project team developed was very well received by the customer. There were two key contributors to this design. The customer calls you to tell you how pleased he is with the design. What do you tell him? A. Ask to negotiate a bonus payment. B. Thank the customer. C. Thank him on behalf of the team and call out the contributions made by two of the team members. D. Tell the customer that you worked very hard on the design and that you are happy he is pleased.

C. Thank him on behalf of the team and call out the contributions made by two of the team members.

Emily is managing a process improvement project. She is currently identifying her project stakeholders and populating the stakeholder register. The project sponsor has asked Emily to use the project's procurement documents as an input to this process as well. What could be the reason behind this request? A. This is an internal project and the sponsor wants to ensure that the project doesn't involve any procurement activity. B. The project sponsor is not a supporter of the project and wants to place impediments. C. The customer of this project is an external party and this project is based on an established contract. D. Procurements documents are mandatory inputs of the Identify Stakeholder process for any project and the sponsor wants to ensure compliance.

C. The customer of this project is an external party and this project is based on an established contract.

You are a PMP who is nearing the end of an important project. You have spent considerable energy on this project nurturing a cooperative relationship between your organization and the customer. What is the customer's MOST important role in bringing the project to a close? A. The customer is delivered the last shipment of the product, service, or result B. The customer acknowledges the delivery of the last shipment of the product, service, or result C. The customer provides formal acceptance of the product, service, or result D. The customer makes a final payment for the work completed on the project

C. The customer provides formal acceptance of the product, service, or result

You are the Project Manager for Commodities, Inc. You are involved in a new project to create an internal web site for the employees of Commodities, Inc that will allow them to view events within the company. All of the following options listed are project constraints EXCEPT? A. The project must be completed by December 31st of the current year. B. There is a budget of $75,000 for the project. C. The navigation menu for the website must be on the top of the page. D. Only 3 employees are available to work on the project.

C. The navigation menu for the website must be on the top of the page.

As part of the Define Scope process, a project manager documented the specific project assumptions associated with the project scope in the project scope statement. While reviewing this document, an experienced project manager pointed out that the project manager should also document: A. The date on which the assumption becomes invalid. B. The assigned responsibility for each of the assumptions. C. The potential impact of the assumptions if they proved to be false. D. An Assumption Management Plan.

C. The potential impact of the assumptions if they proved to be false.

A project was randomly picked up for a quality audit and a number of issues and non-conformances were found by the external auditor. The project manager lodged a protest with the quality department that this was incorrect procedure and he should have been given notice since an external auditor was involved. What is your view? A. The project manager is correct. Quality audits need to be scheduled when an external auditor is involved so that the project manager has time to prepare for them. B. The project manager is correct. All quality audits need to be performed by the project team. C. The project manager has no case. Quality audits may be random and performed by internal or external auditors. D. The project manager has no case. Quality audits are always carried out by external auditors.

C. The project manager has no case. Quality audits may be random and performed by internal or external auditors.

How will an organization with a weak matrix organization structure affect the Plan Resource Management process? A. The project manager will have no authority on the project. B. The project manager will have a stronger role. C. The project manager will have a relatively weaker role. D. The project manager will have full authority.

C. The project manager will have a relatively weaker role.

Which of the following is NOT a valid statement regarding the critical path method? A. The early start and finish dates and late start and finish dates are calculated without factoring in resource limitations. B. A forward pass and backward pass are performed through the project network paths. C. The resulting late start and finish dates will be the project schedule baseline. D. The flexibility of the schedule is measured by the difference between early and late dates.

C. The resulting late start and finish dates will be the project schedule baseline.

During the procurement process, a contractual relationship gets established between a buyer and a seller. During the contract lifecycle, what is the correct sequence in which the following terminology is applied to a seller? Vendor, Selected source, and Bidder. A. The seller is viewed first as a selected source, then as a bidder and then as a vendor. B. The seller is viewed first as a vendor, then as a bidder and then as a selected source. C. The seller is viewed first as a bidder, then as a selected source and then as a vendor. D. The seller is viewed first as a bidder, then as a vendor, then as a selected source.

C. The seller is viewed first as a bidder, then as a selected source and then as a vendor.

In the procurement process, the seller may be viewed initially as a bidder, then as the selected source and then as the contracted supplier. The seller will typically manage the work as a project. In such an instance, which of the following is not true? A. The Buyer becomes the customer and is thus a key project stakeholder for the seller. B. Terms and conditions of the contract become key inputs to many of the seller's management processes. (ex: major deliverables, key milestones, cost objectives) C. There need not be a contractual relationship between the buyer and the seller D. The Seller's project management team is concerned with all the processes of project management and not just Procurement management.

C. There need not be a contractual relationship between the buyer and the seller

A first-time project manager created a Work Breakdown Structure (WBS) where the deliverables had different levels of decomposition. What would your comment on this be? A. This is incorrect. All deliverables need to have the same level of decomposition. B. This is incorrect. Only deliverables under different branches can have different levels of decomposition. C. This is fine. Different deliverables can have different levels of decomposition depending on the work involved. D. This is fine. The focus of the WBS is not the deliverables, but the tasks involved.

C. This is fine. Different deliverables can have different levels of decomposition depending on the work involved.

Prioritization matrices are an important quality planning tool. They provide a way of ranking a diverse set of problems and/or issues by order of importance. How is this list usually generated? A. Through control charts B. Through PERT analysis C. Through brainstorming D. Through variance analysis

C. Through brainstorming

For any complex project, once the project stakeholders are identified, the next step is to classify these stakeholders based on their current and desired engagement levels. What is the benefit of classifying the project stakeholders? A. To help identify the project scope B. To help populate the stakeholder register C. To help define an approach strategy D. It is a mandatory step in stakeholder analysis

C. To help define an approach strategy

You are managing a fund raising golf tournament that has a hole-in-one contest. However, your company can't afford to pay the $1,000,000 award if someone does get a hole in one, so they have elected to take out an insurance policy in the event that someone does get lucky. This is an example of? A. Sharing B. Mitigation C. Transference D. Avoidance

C. Transference

A project is contracted as a Cost-Plus-Fixed-Fee (CPFF) type of contract. The targeted cost is US$ 200,000 with a fee of US$ 30,000. If the project comes in at US$ 170,000, what would be the cost of the total contract? A. US$ 195,500 B. US$ 230,000 C. US$ 200,000 D. US$ 170,000

C. US$ 200,000

A control chart should always contain: ______________ A. Upper and lower warning limits B. The moving average C. Upper and lower control limits D. Upper and lower specification limits

C. Upper and lower control limits

If you are creating a new WBS for your project, what should you consider to save time during the creation process? A. Delegate the WBS creation since it is not an important process B. Skip the WBS process C. Use a previous WBS from a similar project as a template D. Create a less detailed WBS

C. Use a previous WBS from a similar project as a template

A key project in an organization has been ignored due to high travel expenses associated with the movement of subject matter experts and other specialists across various project locations. Which of the following will permit such a project to be taken up in a cost-efficient manner? A. Management sign-off B. Negotiation C. Virtual teams D. Co-location

C. Virtual teams

A planning technique used to provide products, services and results that truly reflect customer requirements by translating those customer requirements into the appropriate technical requirements for each phase of project product development is called: A. Six Sigma B. PDCA C. Voice of the Customer D. ISO

C. Voice of the Customer

The project management team expects that during the course of the project, there could be delays in component delivery due to strikes, changes to the permitting processes or extensions of specific engineering durations. What analysis will help come up with contingency and response plans to mitigate these? A. Contingency analysis B. Variance analysis C. What-If scenario analysis. D. Schedule compression

C. What-If scenario analysis.

Under which of the following scenarios would you not use a Decision tree? A. When some future scenarios are unknown. B. When you need to look at the implications of not choosing certain alternatives. C. When the future scenarios are known. D. When the outcomes of some of the actions are uncertain.

C. When the future scenarios are known

Which of the following structures is helpful in tracking project costs and can be aligned with the organization's accounting system? A. Project breakdown structure (PBS) B. Matrix breakdown structure (MBS) C. Work Breakdown Structure (WBS) D. Organizational breakdown structure (OBS)

C. Work Breakdown Structure (WBS)

You are the Project Manager for a large petroleum company and are in the process of writing the project charter for your sponsor. You have used the following as inputs except: A. Business case for the project B. Project statement of work C. Work breakdown structure (WBS) D. Project contract

C. Work breakdown structure (WBS)

Which of the following is considered an output from the Direct and Manage Project Work process? A. Budgeted costs B. Project charter C. Work performance data D. Execution plan

C. Work performance data

You have recently acquired a project to develop Organic products for a retail store. You are making informal conversations and luncheon meetings with all your senior functional managers to understand various factors that impact the allocation of resources to the project. Which of the following BEST describes the activity you are undertaking? A. You are using organizational process assets to manage your project team B. You are using the observation and conversation to manage your project team C. You are using the networking technique to develop the human resource plan D. You are making use of your interpersonal skills to develop your project team

C. You are using the networking technique to develop the human resource plan

A project to construct a high-rise building is progressing very well. Stakeholders are proactive in identifying issues related to the quality of the structure, walls and floors. As a project manager, you are conducting meetings to clarify or resolve their issues. Although, you are committed to manage stakeholders concerns, you learned that some critical issues need to be deferred to the next phase of the project for resolution. What should you do in this situation? A. You must not defer any stakeholder issues but look for alternate methods B. You must escalate these issues to the sponsor for his advice C. You must work with stakeholders to defer those issues D. You must request the stakeholders to retract their issues

C. You must work with stakeholders to defer those issues

As the project manager of a development project, you are aware that there is a slight defect in the product developed, as a result of which it will fail to meet certain regulatory standards. This was due to faulty requirements. You are also aware that the product will continue to function properly even though it fails to meet that standard. Your customer manager asks you to certify that the product meets the necessary regulatory standards, stating that this will not be verified when the report is submitted to the necessary authorities, so there is no issue with your certifying. Your stance is that: A. You certify the product. Regulations are anyway guidelines in the industry. Not meeting a regulation does not mean anything. B. As a one-off instance, you will certify the product to make sure the project goes through successfully. C. You will not certify that a product meets certain regulations when it does not, even though the product continues to function well. D. You certify the product, but you document your conversation with your customer manager for future purposes.

C. You will not certify that a product meets certain regulations when it does not, even though the product continues to function well.

A project to design and build a new aircraft is cancelled after the project has been underway for some time. What process is invoked to document what work was done, and to what extent it was completed? A. Manage Scope B. Close Scope C. Perform Quality Control D. Close Project or Phase

D. Close Project or Phase

James has been managing a hotel construction project in a busy street. He is in the process of estimating activity durations for building walls and calculates the most likely estimate as 15 days. If pre-fabricated material is used, it would take no more than 12 days to finish the work. However, the work may be delayed and could take up to 18 days if less experienced construction workers are used to build the walls. But, the engineer in-charge of the work estimates the duration as 8 days when pre-fabricated material is used. What is the expected duration of building walls using the three-point (PERT) estimate, if the engineer's estimation is assumed correct? A. 12 days B. 11 days C. 16 days D. 14 days

D. 14 days

A project manager is determining dependencies that will require a lead or a lag to accurately define the logical relationship. Which of the following correctly describes leads or lags? A. A lead allows a successor activity to be delayed. B. A lag directs a delay in the predecessor activity. C. A lag allows an acceleration of the successor activity. D. A lead allows an acceleration of the successor activity.

D. A lead allows an acceleration of the successor activity.

A project manager used a control chart to determine whether a process was stable or not, and to determine if its performance was predictable. He determined the upper and lower specification limits based on the contractual requirements. A set of eighteen data points were taken. Of these, 8 consecutive data points were above the mean. What can you say about such a process? A. A process is considered as out of control if five consecutive data points are above or below the mean. Hence the process is out of control. B. A process is considered as out of control if six consecutive data points are above or below the mean. Hence the process is within control. C. A process is considered as being within control if less than half the data points are above or below the mean. Hence the process is within control. D. A process is considered as out of control if seven consecutive data points are above or below the mean. Hence the process is out of control.

D. A process is considered as out of control if seven consecutive data points are above or below the mean. Hence the process is out of control.

The Project Charter formally authorizes a project. Who authorizes the project charter? A. The project manager B. A project sponsor or initiator internal to the project C. The user of the product D. A project sponsor or initiator external to the project

D. A project sponsor or initiator external to the project

Close Project or Phase is the process of completing and concluding all activities across all process groups to officially close the project. Which of the following activities are NOT performed during this process? A. Actions required to transfer completed products to operations B. Actions required to archive project information C. Actions required to audit project success or failure D. Actions required to accept the deliverables

D. Actions required to accept the deliverables

Which of the following is not an example of parametric estimating? A. Activity duration estimated based on the number of drawings multiplied by the number of labor hours per drawing. B. Activity duration estimated based on the number of labor hours per meter for cable installation. C. Activity duration estimated based on the square footage in construction. D. Activity duration estimated based on the actual duration of a similar, previous project.

D. Activity duration estimated based on the actual duration of a similar, previous project.

A project manager is considering risk in a project. When does risk come into play in a project? A. During the SWOT (strengths, weaknesses, opportunities, and threats) analysis. B. During the Identify Risks phase. C. As soon as the Plan Risk Management phase begins D. As soon as a project is conceived

D. As soon as a project is conceived

The project sponsor asks you to increase budget estimates by 25% to ensure that enough funds are budgeted for the project. What should you do? A. Add 25% to your contingency reserves. B. Fast track the project. C. Add 25% to all costs across the board. D. Ask for additional information

D. Ask for additional information

You are working on a waste management project that, upon competition, will be handed over to the local municipality for steady state operation. Parking of the trucks and other vehicles has become a major problem because no parking area has been allotted to you on the main dumping site. As a result, your trucks are being parked on nearby roadsides. One of the fleet supervisor tells you that there is a large tract of land very close to the main site, that is owned by a local charity. Many locals park their cars on this tract of land. What should you do? A. Since the piece of land is already being used as parking, you can park your trucks over there. B. Don't park the trucks on that piece of land as it will be violation of other's property rights. C. Check the local parking laws. D. Ask the supervisor to get contact information of the local charity.

D. Ask the supervisor to get contact information of the local charity.

You are decomposing your WBS into smaller pieces of work. What is one item that does NOT describe how far the work should be decomposed? A. Until it can be realistically estimated B. Can't be subdivided any further C. Until a meaningful conclusion D. Cannot be decomposed more than 10 levels

D. Cannot be decomposed more than 10 levels

Emily has recently taken over a project as the project manager. The project is early in the executing phase. Although, the project scope statement was signed off by all key stakeholders, Emily finds out that some of the key stakeholders do not fully understand the project scope. Stakeholders' continuous support is very critical for the success of the project. What must Emily do? A. Email the copy of the scope management plan to the key project stakeholders. B. Don't do anything as the scope statement has already been signed by all the key project stakeholders. C. Email the copy of the scope statement to the key project stakeholders. D. Conduct one-to-one meeting sessions with these key stakeholders to ensure that they understand the project scope.

D. Conduct one-to-one meeting sessions with these key stakeholders to ensure that they understand the project scope.

Which of the following is NOT a tool or technique of the Acquire Resources process? A. Negotiation B. Multi-criteria decision analysis C. Pre-assignment D. Conflict management

D. Conflict management

Emily is engaged in the construction of three unique office buildings. Although construction sites are located in various places, she has been managing each team very efficiently to complete the work on time and within the budget. Which of the following statements describe the effort that Emily is doing? A. Construction of each building is an operational work because it is repetitive in nature B. The building construction is considered neither as a project nor as an operational work C. Construction of all three buildings is considered as one project D. Construction of each building is a project because each building is unique in nature

D. Construction of each building is a project because each building is unique in nature

Which of the following contains an extensive procurement changes approval process? A. Scope statement B. Test plan C. Requirements management plan D. Contract change control system

D. Contract change control system

A seller entered into contract with a buyer. At the end of the project, the seller was reimbursed for the cost of the project, but received a very low fee based on certain subjective criteria that had been laid down in the contract. What type of contract is this likely to be? A. Cost Plus Fixed Fee (CPFF) contract B. Fixed Price Incentive Fee (FPIF) contract C. Cost Plus Incentive Fee (CPIF) contract D. Cost Plus Award Fee (CPAF) contract

D. Cost Plus Award Fee (CPAF) contract

To control the schedule, a project manager is re-analyzing the project to predict project duration. This is done by analyzing the sequence of activities with the least amount of flexibility. What technique is being used? A. Leads and lags B. Work Breakdown Structure C. Flowchart D. Critical Path Method

D. Critical Path Method

A manager asked to see a list of milestones in the project. This would be available as an output from the: A. Sequence Activities phase B. Define Scope phase C. Estimate Activity Durations D. Define Activities phase

D. Define Activities phase

You are working on a data center migration project and will be moving a mainframe system to another data center. However, you can't have any downtime when performing the move. The subject matter experts have various ideas regarding how this daunting task can be done, but the group is not coming to a consensus. You have decided that you will send out a questionnaire to the subject matter experts to get their views and risks on the project. You will then summarize the risks and approaches, and recirculate it to the subject matter experts. You are hoping to reach consensus after several rounds of this. What type of tool is being used? A. Interviewing B. Brainstorming C. SWOT Analysis D. Delphi Technique

D. Delphi Technique

As the project manager of a high-visibility project, you are in the process of Identifying risks. You are concerned that the data you collect might be biased. A technique that helps keep the bias out of the data and keeps any one person from having undue influence on the outcome is: A. Interviewing B. Round-robin technique C. Ishikawa technique D. Delphi technique

D. Delphi technique

Which of these is not an information gathering technique used in the Identify Risks process? A. Interviewing B. Root cause analysis C. Brainstorming D. Delta technique

D. Delta technique

Defense Dynamics has been awarded a fixed price project to design and build a military cargo jet. The design team is looking at ways to increase the cargo capacity of the plane while keeping manufacturing costs and the fuel efficiency of the final product within specific limits. The engineers on this team have identified factors that affect capacity, costs, and fuel efficiency and have created a statistical model of how these factors impact each other. The outcome of this model is a design with the highest cargo capacity and fuel efficiency at the lowest cost possible. What type of mathematical model is this called? A. Outcome-based Hypothesis B. Basis Benchmarking C. Cost of Quality D. Design of Experiments

D. Design of Experiments

You are a business development manager at a mid sized automobile manufacturing company. Recently, you've been given a project to evaluate the possibility of manufacturing light duty trucks in a Southeastern Asian country. To develop a cost estimate, you visit the country with a team of experts to analyze local resources such as power, labor, and real estate. After the visit, you discuss the findings with an automobile manufacturing consultant. The consultant notes that the local laws and government bureaucracy typically means foreign investors spend more over a year obtaining all required permits. To avoid these delays, the consultant advises exchanging a small amount of company stock to the son of the country's president. In return for the stock, the president's son will personally handle and expedite the issuing of all permits required. What should you do? A. Add the opportunity costs associated with the year delay in getting permitted without local assistance. B. Notify your company a that a bribe is necessary to avoid lengthy delays in permitting. C. Facilitate a meeting with the president's son and your managing director to finalize the details of the stock for services arrangement. D. Determine the legality of the proposed exchange of stock for permitting assistance.

D. Determine the legality of the proposed exchange of stock for permitting assistance.

A project manager is just finishing a project that has not gone well. Apart from cost overruns and schedule overruns, there have been a lot of quality defects and the project required a lot of senior management intervention to finally reach completion. The project manager should now: A. Focus on closing the project and moving on to the next one. Lessons learned is not applicable to this project since it has done badly B. Focus on presenting the data in positive light while ensuring that the reasons for the delays and problems are appropriately documented. C. Mask bad data and only present good data since his performance appraisal will otherwise be impacted. D. Document lessons learned from the project and update the lessons learned knowledge database.

D. Document lessons learned from the project and update the lessons learned knowledge database.

You are the Project Manager for KT's Lumber Yard. You are trying to forecast estimates for the last phase of the project you are currently working on. Based on the performance of the project to date, which formula can be used to estimate the total value of the project when completed assuming similar variances will not occur? A. ETC = (BAC - EV)/CPI B. SV = EV - PV C. CPI = EV/AC D. EAC = AC + BAC - EV

D. EAC = AC + BAC - EV

Which of the following methods of forecasting EAC and ETC is the most accurate? A. ETC based on CPI B. ETC based on BAC C. ETC based on CPI and SPI D. ETC based on new estimate

D. ETC based on new estimate

John's project is in execution. During the monitoring and controlling of the project, John finds out that the current stakeholder engagement strategy needs to be thoroughly reviewed. He invites selected key stakeholders and some subject matter experts to brainstorm on new ideas and approaches that can be used. John is planning to facilitate the session himself. The planed session in this scenario is an example of? A. Project status update meeting B. Integrated change control C. Project quality control D. Expert judgment obtained through a focus group

D. Expert judgment obtained through a focus group

A construction project requires that governmental environmental hearings be held prior to site preparation. What kind of a dependency is this? A. Optional dependency B. Discretionary dependency C. Soft logic D. External dependency

D. External dependency

You are planning out the communications methods to use as part of stakeholder engagement. The most effective means for communicating and resolving issues with stakeholders is: A. Status reports. B. Electronic mail. C. Telephone calls. D. Face-to-face meetings

D. Face-to-face meetings

Midway through the Collect Requirements process, a project manager finds that there are lots of unresolved issues. Which of the following is usually the best way to discover and resolve issues? A. Interviewing B. Use of a stakeholder register C. Questionnaires D. Facilitated workshops

D. Facilitated workshops

Jen is the project manager at a pharmaceutical company. She begins her day by analyzing her team's work requirements. She then assigns daily tasks to her team members over a centralized project management information system that then generates automatic task assignment notifications for the team members. Which of the following types of communication methods has been selected by Jen? A. Formal, push communication B. Informal, pull communication C. Formal, pull communication D. Informal, push communication

D. Informal, push communication

Which of the following is the correct logical sequence of the five process groups? A. Planning, Monitoring and Controlling, Initiating, Executing, Closing B. Planning, Initiating, Executing, Monitoring and Controlling, Closing C. Initiating, Monitoring and Controlling, Planning, Executing, Closing D. Initiating, Planning, Executing, Monitoring and Controlling, Closing

D. Initiating, Planning, Executing, Monitoring and Controlling, Closing

The State of New York has contracted your company to provide a claims payment system for Medicaid benefits. In the contract there is a clause that indicates that the State of New York can review your work processes and deliverables. This is an example of? A. Performance Report B. Record Management System C. Deliverables Checklist D. Inspections and Audits

D. Inspections and Audits

A complicated software project was authorized by a project sponsor. However, the users who were intended to use the product found it very difficult to articulate their requirements. What technique can be employed to elicit requirements for such a project? A. Job overlaying B. Hidden participant C. Job duplication D. Job shadowing

D. Job shadowing

Which of the following is the best strategy for managing project stakeholders who have high interests in the project but do not have significant powers? A. Keep them satisfied B. Manage them closely C. Continuously monitor them D. Keep them informed

D. Keep them informed

There are two activities on your schedule, which are: 1) Install server in lab 2) Move server into the data center. However, the second task can't start until the server has run in the lab for 5 days without failure. This is an example of what? A. Fast Track B. Lead C. Crashing D. Lag

D. Lag

In a Finish to Start relationship between predecessor and successor activities, a project manager decides to schedule a successor activity 5 days before its predecessor is complete. This is accomplished by providing 5 days of: A. Lag B. Load C. Fast-tracking D. Lead

D. Lead

Which of the following enterprise environmental factors is not applicable to the Plan Resource Management process? A. Organizational culture and structure B. Existing human resources C. Personnel administration policies D. Lessons learned

D. Lessons learned

You are forming a virtual project team that includes members from four different countries around the world. What is NOT an obstacle that you must overcome to build an effective team? A. Different time zones B. Communication issues C. Cultural differences D. Members wanting to work from home

D. Members wanting to work from home

As part of risk planning, some responses are designed for use only if certain events occur. A project manager of a multi-year project decided to trigger one such set of responses during the Monitor Risks process. Which of the following is likely to have triggered the responses? A. Late receipt of status reports B. A key employee going on vacation for three days. C. Errors found in a deliverable document D. Missing an intermediate milestone

D. Missing an intermediate milestone

Organizational process assets are an input to all of the following Stakeholder Management processes EXCEPT: A. Identify Stakeholders B. Manage Stakeholder Engagement C. Plan Stakeholder Engagement D. Monitor Stakeholder Engagement

D. Monitor Stakeholder Engagement

During your weekly status reports you are reporting the earned value for the project. This information is important for you and the stakeholders to gauge the progress of the project. What process group are the cost and schedule control part of? A. Closing B. Planning C. Executing D. Monitoring and Controlling

D. Monitoring and Controlling

You are working as a project manager for a high yield crop development project. Data from the weather agency shows an unfavorable weather pattern for next few months. As a senior project manager, you want to assess the feasibility of the schedule under adverse conditions and provide some insights to your team. This way, your team can prepare some reserves and plan risk responses if unfavorable conditions exist during execution. Which of the following techniques should you use to assess the feasibility of the schedule? A. Pareto charts B. Variance analysis C. Crashing D. Monte Carlo analysis

D. Monte Carlo analysis

Analyzing the situation, differentiating between wants and needs, and focusing on interests and issues rather than on positions are critical elements in: A. Project Charter B. Estimating C. Variance analysis D. Negotiating

D. Negotiating

You have been asked to fill in for another project manager while he is on vacation. During the next project status meeting, you ask for a risk report. The project team says they have never reported on that before, and are unsure if there is a master project risk log. What do you do? A. Do nothing. B. Develop a list of risks yourself, based on experiences you have had managing similar projects. C. Ask the team to brainstorm the risks they think may impact the project. D. Notify the project stakeholders.

D. Notify the project stakeholders.

You are the Project Manager for GeoThermal Systems. Which of the following must be done FIRST before proceeding with a new project? A. Create the Project Scope Statement B. Stakeholder analysis C. Product analysis D. Obtain Project Charter approval

D. Obtain Project Charter approval

All of the following are characteristics of a project, EXCEPT: A. Has a definite beginning and end B. Temporary C. Progressively elaborated D. Ongoing Effort

D. Ongoing Effort

During the execution of a project, a large number of defects were discovered. The project manager ensured that the issues, defect resolution and action item results were logged into a defects database. What would the defect database be considered a part of? A. Expert Judgment B. Deliverables C. Change Requests D. Organizational Process Assets

D. Organizational Process Assets

Acceptance is a strategy adopted because it is not possible to eliminate all risks from a project. This strategy indicates that the project management team has decided not to change the project management plan to deal with a risk. What action does passive acceptance require? A. Passive acceptance is no longer adopted in projects and is a poor project management practice. B. Passive acceptance requires no action except to document the strategy and come up with a risk management strategy. C. Passive acceptance requires no action. D. Passive acceptance requires no action except to document the strategy, leaving the project team to deal with the risks as they occur.

D. Passive acceptance requires no action except to document the strategy, leaving the project team to deal with the risks as they occur.

You have just returned from the weekly change control board meeting where you presented the requested changes to the employee move project. You had five change requests approved, however one rejected request. These are outputs of what process? A. Control Quality B. Control Scope C. Monitor Risks D. Perform Integrated Change Control

D. Perform Integrated Change Control

The Risk Register contains details of all identified risks and current status. It is a document containing the results of: A. Plan Risk Responses B. Identify Risks C. Monitor Risks D. Perform Qualitative Risk Analysis, Perform Quantitative Risk Analysis and Plan Risk Responses

D. Perform Qualitative Risk Analysis, Perform Quantitative Risk Analysis and Plan Risk Responses

Which of the following Project Scope Management processes documents a configuration management system? A. Control Scope B. Define Scope C. Verify Scope D. Plan Scope Management

D. Plan Scope Management

A project team is participating in a brainstorming meeting for a project. The project is in the planning phase. The team is trying to determine the current and preferred project stakeholder engagement levels and analyzing the gaps between these two states. They are also discussing different approaches and strategies that can be adopted to close these gaps. This relates to which of the following processes? A. Develop project charter B. Monitor stakeholder engagement C. Identify stakeholders D. Plan stakeholder engagement

D. Plan stakeholder engagement

You have assembled a group of subject matter experts (SMEs) to perform an exercise where they are going to complete a probability and impact matrix chart. You and your team are still in what process group? A. Risk B. Monitor and Controlling C. Quantitative Analysis D. Planning

D. Planning

PMBOK recognizes five process groups typical of almost all projects. Which of the following is not one of them? A. Executing B. Monitoring and Controlling C. Planning D. Pre-Inception

D. Pre-Inception

Experienced project managers always tell that accuracy and precision are not the same. Precise measurements may not be accurate and accurate measurements may not be precise. Which of the following statementsabout the precision and accuracy are CORRECT? A. Accuracy means the degree to which a set of inherent characteristics fulfill requirements and Precision means a category assigned to products or services having the same functional use but different technical characteristics B. Accuracy means the values of repeated measurements are clustered and Precision means the measured value is close to the actual value C. Precision means the degree to which a set of inherent characteristics fulfill requirements and Accuracy means a category assigned to products or services having the same functional use but different technical characteristics D. Precision means the values of repeated measurements are clustered and Accuracy means the measured value is close to the actual value

D. Precision means the values of repeated measurements are clustered and Accuracy means the measured value is close to the actual value

What is the MAIN reason for controlling the project scope? A. To enable scope creep B. To prevent changes from affecting the project C. To ensure timely closure of the project. D. Preventing scope creep.

D. Preventing scope creep.

After brainstorming potential project risks, what is the recommended method for prioritizing these risks and their mitigation plans? A. RACI chart B. Control chart C. Fishbone Diagram D. Probability and impact matrix

D. Probability and impact matrix

Decision making is an important skill a project manager must possess to manage and lead the team. Which of the following is NOT a part of the six- phase decision-making model? A. Solution evaluation planning B. Solution action planning C. Problem solution generation D. Problem solution escalation

D. Problem solution escalation

Which of the following Manage Quality techniques relates to root cause analysis and is used to identify a problem, discover the underlying causes, and develop preventive actions? A. Sensitivity Analysis B. Expected monetary value analysis C. Earned Value Analysis D. Process Analysis

D. Process Analysis

Nancy can bid on two projects. 'Project A' has a 50% return on investment, while the 'Project B' has 20% return on investment. The Project A's scope of work is complex and Nancy's organizations doesn't have the necessary skills and experience to perform this project. However, Project B's scope of work falls within the strengths of Nancy's organizations. Which project must Nancy bid on? A. None as this is a conflict of interest situation B. Both since the overall profit will be higher C. Project A since the return on investment is the highest D. Project B since the organization has the required skills

D. Project B since the organization has the required skills

A project has several teams. Team A has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you receive word that the next deadline may also be missed. You should meet with the: A. Project Manager alone B. Project manager and Management C. Manager of Team D D. Project Manager and the leader of team A

D. Project Manager and the leader of team A

A point in time that a project or project phase is authorized to its completion is called: A. Project scope B. Control limit C. Project threshold D. Project boundary

D. Project boundary

Gary is a project manager wrapping up the construction of a new office building. He creates several documents during this process. Which of the following is not applicable to the Control Procurements process? A. Lessons learned documentation B. Formal written notice of acceptance of deliverables C. Closed contracts D. Project charter

D. Project charter

You have just sat through an exhausting change control meeting discussing a change in scope to the project you have been working on for the last 7 months. After lengthy discussion the change in scope was approved. As the Project Manager you should now update all of the following documentation, EXCEPT: A. Scope Baseline B. Requirements documentation C. WBS Dictionary D. Project charter

D. Project charter

You are a PMP reviewing project files to help you write a lessons learned document on a software project you are finishing. Which of the following is not a part of a project file? A. Change management documentation B. Project calendars C. Project management plan D. Project deliverables

D. Project deliverables

Jane is working for a chemical industry and her management proposed two different projects to manufacture Benzene for commercial use. After doing financial analysis, the financial advisor provided her the following statistics about the projects. Project-1: 60% probability of success with a profit of $500,000 and 20% probability of failure with a loss of $200,000; Project-2: 30% probability of success with a profit of $300,000 and 30% probability of failure with a loss of $400,000; Based on the information above, Jane must choose: A. Either project-1 or project-2 B. Neither project-1 nor project-2 C. Project-2 D. Project-1

D. Project-1

If you are developing a Project Management Plan, how should you determine the level of detail to be included in the plan? A. Always only provide a summary or high level plan B. Include only the details your manager specifically requested C. Always provide the maximum level of detail possible D. Provide the level of detail based on the project complexity and application area

D. Provide the level of detail based on the project complexity and application area

Your have recently finished an advanced project management training course that was paid for by your project budget. Because the budget for your project is not large enough to train any other resources on the project, your manager has asked you to make copies of the course materials and distribute them to the rest of the staff. What do you do? A. Make the copies. B. Provide a single copy of the materials. C. Scan the materials and place them on the corporate intranet for easy access. D. Refuse the request.

D. Refuse the request.

Peter is managing the development of an ecommerce website for his organization. Peter enjoys coercive powers and has assigned Julie, a project team member, to facilitate the team meetings. During any team meeting, Julie must? A. Influence team members to support the project manager's decisions B. Support the team members to challenge the project manager's decisions C. Negotiate with team members to achieve the project objectives D. Remain neutral and facilitate the meetings

D. Remain neutral and facilitate the meetings

While having lunch with another project manager, he tells you that he underestimated the number of staff resources needed for his project by nearly 50%, but says he has plenty of reserves to cover the costs. During the next staff meeting, the same project manager says he has nothing new to report for his project and that all is progressing according to schedule. What do you do? A. Double check your own resource estimates. B. File a complaint with PMI. C. Do nothing. D. Report this to the appropriate management.

D. Report this to the appropriate management.

To assist with the selection of a supplier for a large procurement on your project, you've hired a consultant. The consultant has prepared an independent estimate to be used as a benchmark while reviewing bids on the RFP. The independent estimate is confidential and is not shared with any bidders. When the sealed bids are opened, you discover that only 1 supplier, has submitted a quote lower than the independent estimate. All other quotes are 45% to 70% higher than the benchmark. While discussing this development with members of the project team, you learn that the company with the lowest bids is owned by a distant relative of the consultant you hired to create the benchmark. What is the best course of action? A. Confirm that the lowest bidder has understood the requirements and award them the contract'. B. Since one of the supplier knows more than others, you must disclose the independent estimate to all others to be fair. C. Disqualify the lowest bidder. D. Review the RFP specifications and requirements.

D. Review the RFP specifications and requirements.

Which of the following is a hierarchical representation of project risks? A. Risk Register B. Risk Mitigation C. Risk categories D. Risk Breakdown Structure

D. Risk Breakdown Structure

You are the project manager for a project and have just entered the third year of a scheduled four year project. You need to evaluate new risks that have emerged since the project began. What should you perform to provide this information? A. Variance and trend analysis B. Process Improvement Plan C. Risk audit D. Risk re-assessment

D. Risk re-assessment

You are working as a project manager for a wind-powered vehicle manufacturing project, which is in its planning phase. You carefully gathered all your requirements from your key stakeholders and prepared a system requirements specification and project requirements specification documents. While presenting your documents to the project team, a project team member who is very enthusiastic about the project started talking about the duration estimates for each activity. Which of the following statements indicate your response to your team member? A. WBS creation and Schedule development must be done after estimating durations B. Schedule development and Costs estimation must be done before estimating durations C. Scope definition, WBS creation, Quality planning, and Communication planning must be done before estimating durations D. Scope definition, WBS creation, Activity definition, and Activity sequencing must be done before estimating durations

D. Scope definition, WBS creation, Activity definition, and Activity sequencing must be done before estimating durations

Skills such as empathy, influence, creativity, and group facilitation are valuable assets when managing the project team. These skills are often referred to as ____________ . A. Effort based management B. Feedback based skills C. Ad hoc skills D. Soft skills

D. Soft skills

Two of your team members played the Mega Millions lottery and won! As much as they like working on your team, they have decided to retire. What plan should be updated? A. Retirement Plan B. Resource Availability Document C. Communications Plan D. Staffing Management Plan

D. Staffing Management Plan

To communicate with stakeholders on the resolved issues and the issues that are hard to resolve, you use an issue log in your project. Since you assign an owner for every issue and resolve it by proactively working on it, your stakeholders actively support all your efforts in managing the project. This method of actively resolving issues and reducing risks to the project is known as: A. Quality management B. Scope Management C. Communications management D. Stakeholder management

D. Stakeholder management

A project manager uses a Power / Interest grid to identify stakeholders in the project and to manage their expectations. Identify which of the following statements is wrong in the context of a Power / Interest grid. A. Stakeholders with lower power and lower interest need to be monitored. B. Stakeholders with higher power and lower interest need to kept satisfied. C. Stakeholders with lower power and higher interest need to be kept informed D. Stakeholders with higher power and higher interest need the least attention.

D. Stakeholders with higher power and higher interest need the least attention.

Which of these precedence relationships is least commonly used in Precedence Diagramming Method? A. Start to Start B. Finish to Finish C. Finish to Start D. Start to Finish

D. Start to Finish

When does the Close Project or Phase process need to be performed in case of multi-phased projects? A. The Close Project or Phase process needs to be done at the end of each phase of the project; however, it is left to the project manager's discretion on whether he/she wants to perform this process in between phases. It necessarily needs to be done at the end of the project. B. The Close Project or Phase process is done at the end of the project in case the work is contracted out to external performing organizations. C. The Close Project or Phase process needs to performed at the end of the project and involves closing out the entire project scope. D. The Close Project or Phase process needs to be performed at the end of each phase of the project and involves closing out the portion of project scope applicable to that phase.

D. The Close Project or Phase process needs to be performed at the end of each phase of the project and involves closing out the portion of project scope applicable to that phase.

A project risk manager distributes anonymous questionnaires to project team members to help identify risks. This is called . A. Game Theory B. The Consensus Method C. Interviewing D. The Delphi Technique.

D. The Delphi Technique.

Tracy has recently taken over a website development project. The project is already in execution and half of the project work has been completed. Tracy finds out that the stakeholder register does not contain any information about key stakeholders from the buyer of the product. What is the potential root cause of this issue? A. Project stakeholders change over time. B. The previous project manager was not competent. C. This is an unknown risk that has just occurred. D. The Identify Stakeholders process was not properly carried out in the past.

D. The Identify Stakeholders process was not properly carried out in the past.

A project manager is confused about the perspective of the buyer-seller relationship in the context of project procurement management. How would your clarify this? A. The buyer-seller relationship exists only between organizations external to the acquiring organization. B. The buyer-seller relationship exists only between organizations internal to the acquiring organization. C. The buyer-seller relationship is applicable only when a performing organization is involved. D. The buyer-seller relationship can exist at many levels on one project, and between organizations internal to and external to the acquiring organization.

D. The buyer-seller relationship can exist at many levels on one project, and between organizations internal to and external to the acquiring organization.

The method used in the plan quality management process to identify the factors that may influence specific variables of a product under development is known as: A. The forecasting technique B. The control chart C. The statistical sampling D. The design of experiments

D. The design of experiments

Bottom-up Cost estimating is typically motivated by the size and complexity of: A. The project management software B. The statistical relationship between historical data and other variables C. The project budget. D. The individual schedule activity or work package

D. The individual schedule activity or work package

The project manager in charge of a new credit card software project has asked the product manager to create a checklist to assist with the identification of risks. A risk checklist can be created from which of the following sources? A. Agreement templates B. Earned value measurements C. Project Management Information System D. The lowest level of the Risk Breakdown Structure

D. The lowest level of the Risk Breakdown Structure

All of the monitoring and control processes and many of the executing processes produce change requests as an output. Change requests include corrective action and preventive action. Which of the following are normally affected by corrective and preventive actions? A. Defect repair B. Regressive baselines C. The project baselines D. The performance against baselines

D. The performance against baselines

A number of ethical issues came up in a large project consisting of 55 team members. The project manager explained to the sponsor that this was a common problem in larger teams. Whose responsibility is it to ensure that all team members maintain professionalism and follow ethical behavior? A. The project manager B. The sponsor C. The HR department D. The project management team

D. The project management team

The Quality Policy is the intended direction of a performing organization with regard to quality. As a project manager in a performing organization, you find that the organization lacks a formal quality policy. What should be done in such a case? A. The project management team need not develop a quality policy since the performing organization does not have one. B. The project management team needs to obtain the quality policy from the customer. C. A quality policy is a 'nice-to-have' and is not required for every project. D. The project management team will need to develop a quality policy for the project.

D. The project management team will need to develop a quality policy for the project.

Bill and Jake are two team members in a project. They do not get on well, and are constantly involved in verbal fights. The project manager steps in to resolve the situation. As an experienced project manager, he understands the characteristics of conflict and the conflict management process. Which of the following is not a characteristic of conflict? A. Openness resolves conflict B. Conflict is natural and forces a search for alternatives C. Conflict is inevitable in a project environment. D. The project manager is not responsible for conflict management.

D. The project manager is not responsible for conflict management.

Why is it important to have a staff release plan for people within the project team? A. It helps people manage their time. B. The project protects itself from lawsuit. C. It is not important. D. The project saves money by releasing people from the project at the right time and morale is also improved.

D. The project saves money by releasing people from the project at the right time and morale is also improved.

The Actual Cost (AC) is the total cost actually incurred and recorded in accomplishing work performed for an activity or work breakdown structure component. What is the upper limit for the AC? A. 50% over and above the Planned Value (PV) B. The Actual Cost (AC) is limited to the Planned Value (PV). C. 100% over and above the Planned Value (PV) D. There is no upper limit for the Actual Cost (AC).

D. There is no upper limit for the Actual Cost (AC).

A buyer and seller fixed up the rates for junior engineers, senior engineers, architects, and other predefined roles. In what type of a contract would this be applicable? A. Fixed price with economic price adjustment contract B. Fixed price incentive contract C. Fixed-price contract D. Time and material contract

D. Time and material contract

You are analyzing the risk in a project and decide to do sensitivity analysis to determine which risks have the most potential impact on the project. You look at a tool to help compare the relative importance of variables that have a high degree of uncertainty to those that are more stable. One such tool is: A. Beta Distribution B. Multicriteria decision analysis C. Control Chart D. Tornado Diagram

D. Tornado Diagram

Which of the following is not a tool and technique of the Collect Requirements process? A. Group creativity techniques B. Interviews C. Questionnaires D. Traceability matrix

D. Traceability matrix

You are a Project Manager for a company that has a composite organization structure. The current project you are managing is coming to an end. There are a number of activities that need to be completed including releasing project resources. All of the following statements are examples or true statements related to releasing project resources in this company EXCEPT? A. Documenting the release date for project resources in the project management plan B. Transferring project equipment to the regular operations of the company C. Reassigning project team members to a new project within the company D. Transferring the documented lessons learned into the lessons learned database

D. Transferring the documented lessons learned into the lessons learned database

A project is contracted as a Cost-Plus-Fixed-Fee (CPFF) type of contract with a fee of 10% of estimated costs. The estimated cost is US$ 50,000. If the project comes in at US$ 75,000 with no changes in project scope, what would be the total cost of the contract? A. US$ 55,000 B. US$ 125,000 C. US$ 75,000 D. US$ 80,000

D. US$ 80,000

Select the best answer: Continuous process improvement reduces ___________ and ___________ , which allows processes to operate at increased levels of efficiency and effectiveness. A. Process and policy overhead. B. Departmental and organization processes C. Cost and scope D. Waste and non-value added activities.

D. Waste and non-value added activities.

Your manager has asked you to include the Human Resource Management Plan and the Schedule Management Plan in your Project Management Plan. Is this the appropriate place for these items? A. No, these are stand alone documents only. B. Yes, you should unquestioningly include anything your manager suggests. C. No, these documents should not be created until later in the project. D. Yes, include them in the Project Management Plan.

D. Yes, include them in the Project Management Plan.

You have recently joined the a new company as a project manager. While reviewing the procurement plans for a project you will be taking over, you see that the company is considering using one of the most expensive manufacturers to provide certain equipment required for the project. While working with your previous employer, you used a different supplier for the same equipment, and paid significantly less for the equipment. Without telling your boss, you call the supplier you worked with previously for a quote. Have you violated the rule of keeping the proprietary information confidential? A. Maybe. You need to talk to your boss first. B. No. There is no harm in sharing the information with your current employer, because you are no longer working for your old employer. C. Yes. The supply source is proprietary information and you should not contact the supplier. D. You have not violated any rule.

D. You have not violated any rule.

You are involved as project manager in a fairly large-sized project. You are in the process of making a procurement decision and plan to go with a simple purchase order. However, you are doubtful whether this is the correct thing to do and decide to find out more details about the process to be followed. Based on your findings, which of the following would be correct? A. A simple purchase order is not appropriate for project. The project manager should always use the Request for Proposal (RFP) route. B. Organizational process assets are guidelines available to the project. As project manager you have the final decision making authority and can decide whether to go in for a simple purchase order or not. C. The value of the project is immaterial. As project manager, you have the final decision making authority to go in for a simple purchase order as long as you are contracting with an approved vendor D. You would need to verify the policy constraints that form part of the Organizational process assets. Many organizations have policies that constrain procurement decisions and require use of a longer form of contract for projects above a certain value.

D. You would need to verify the policy constraints that form part of the Organizational process assets. Many organizations have policies that constrain procurement decisions and require use of a longer form of contract for projects above a certain value.

The accuracy of estimates of the cost of a project will _____________ over the life of a project. A. be mitigated B. remain neutral C. decrease D. increase

D. increase

During the Plan Risk Management process, assigning ___________ will help you and the project team identify all important risks and work more effectively during the identification process. A. risk factors B. blame C. risk mitigation plans D. risk categories

D. risk categories

One of the stakeholders of a project initiated a change request which was then documented in the change control system. In general, who would be responsible for approving or rejecting the change request? A. An authority within the project management team or external organization. B. The sponsor. C. The stakeholder who raised the change request. D. The project manager.

A. An authority within the project management team or external organization.

Jane is estimating the overall expected cost of a new ERP system deployment project using the actual costs of an earlier similar ERP system deployment project as the basis for the cost. This is what type of estimating? A. Analogous B. Bottom-up C. Expert Judgment D. Parametric

A. Analogous

You are a Project Manager for an automotive parts company. Your organization has been hired to produce clutches for an exotic car company which will involve the design and production of custom clutches. During the course of the project you are reviewing a quality control statistics chart that examines every clutch produced for the month and notice several cases where the spring component of the clutch is expanding with too much force and is falling outside the upper control limit. Which type of Quality Control tool are you MOST LIKELY making use of? A. Control charts B. Statistical Sampling C. Cause and Effect diagram D. Precedence Diagramming Method

A. Control charts

You are currently leading a project and performing the work defined in the project management plan. This activity relates to which of the following processes? A. Direct and Manage Project Work B. Validate Scope C. Control Scope D. Monitor and Control Project Work

A. Direct and Manage Project Work

The Conduct Procurements process receives bids or proposals and applies criteria to select one or more sellers who are both qualified and acceptable as a seller. Which of the following techniques is not a valid technique for this process? A. Make-or-buy analysis B. Proposal Evaluation Techniques C. Advertising D. Bidder Conference

A. Make-or-buy analysis

Which of the following processes goes beyond the distribution of relevant information and seeks to ensure that the information being communicated to project stakeholders has been appropriately generated, as well as received and understood? A. Manage Communications B. Control Communications C. Manage Stakeholder Engagement D. Monitor Stakeholder Engagement

A. Manage Communications

As part of stakeholder analysis, a project manager drew up a power / interest grid. The project manager identified that a stakeholder could be classified low on the "interest" scale, and also as low on the "power" scale. What strategy should be used for such a stakeholder? A. Monitor B. Manage closely C. Keep informed D. Keep satisfied

A. Monitor

John is the project manager of a global project. He finds that of late, there has been a deterioration in the quality of communication between various team members across the globe. What would you term this? A. Noise B. Encoding C. Medium D. Message

A. Noise

Body language plays an important role in effective communications. This relates to which of the following communications dimensions? A. Nonverbal B. Informal C. Verbal D. Formal

A. Nonverbal

You are managing a project for your company constructing an office complex in another country. The construction work on 2 of the buildings is complete and is ready for move-in. However, the construction foreman informs you that a fee must be paid to a local government agency in order to be issued an occupancy permit for all new construction in that country. What should you do? A. Pay the fee. B. Ask your legal department if this is legal. C. Notify project stakeholders that you have been asked to pay a bribe. D. Do not pay the fee.

A. Pay the fee.

You have met with your project sponsor and have been told that the project MUST be completed by the end of the year, no exceptions. This should be included in the project scope statement as a: A. Project Constraint B. Project Boundary C. Project Acceptance Criteria D. Project Assumption

A. Project Constraint

A project team collects project work performance data and transforms that into work performance information for the key project stakeholders on a monthly basis. Which of the following does not provide a good platform to share this information with the stakeholders? A. Project file updates B. Project update meetings C. Information management system D. Status review meetings

A. Project file updates

A project manager analyzed the project's communication requirements and decided that 10 out of the 30 stakeholders in the project would only need voicemail updates of certain information. This type of communication method is called: A. Push communication B. Pull communication C. Interactive communication D. On-demand communication

A. Push communication

Peter has been working for a retail company as a project manager. With his positive thinking and good managerial skills he turned many potentially disastrous projects into successes. Because of his expertise, the company high level executives offered him a group project manager position for a newly started environmental project. However, Peter learned that in his newly assigned project he may have to offer bribes to get the Government licenses. What should Peter do in such a situation? A. Reject the offer because project managers should not engage in an unethical conduct B. Accept the offer because project managers must obey their higher-ups C. Accept the position and offer bribes because project managers must complete projects on time and within budget D. Investigate to find out if it is customary to offer bribes in that part of the country

A. Reject the offer because project managers should not engage in an unethical conduct

When developing your project schedule, you have asked everyone to provide a list of planned vacations over the next 3 months and you have applied this into the tasks that each person is responsible for. This is an example of what tool? A. Resource Calendars B. Adjusting Leads C. Schedule Variances D. Adjusting Lags

A. Resource Calendars

A software development project team has determined the best way to mitigate the risk of not having the computational resources to complete all bug testing on schedule is to add 3 more servers to the test bed. However, the network may not have enough capacity to handle the extra load of those three servers and could fail. This type of risk is called a ___________________ risk. A. Secondary B. Simulation C. Bottleneck D. Hidden

A. Secondary

A company is looking for an experienced Project Manager to manage a large construction project. You meet all of the requirements for the position except for one. The organization is looking for a certified PMP with five years of experience and you have four years of experience managing similar projects. What is the BEST way to fill out your application? A. Show how you meet the requirements but include your actual years of experience B. Do not fill out that particular section. C. Explain why years of experience should not matter. D. Since you have plenty of experience, embellish your actual years of experience.

A. Show how you meet the requirements but include your actual years of experience

The most recent analysis of Microcorp's new fabrication facility renovation shows a CPI value of less than 1.0 What does this indicate? A. The cost has overrun estimates. B. The cost has underrun estimates. C. The project is running ahead of schedule. D. The schedule has slipped.

A. The cost has overrun estimates.

Emily is producing a documentary on African wildlife. Although the project key stakeholders are very supportive of the project, Emily believes that there are some stakeholders' concerns that might become major problems in the future. What should Emily do? A. Treat them as project issues and address them immediately. B. Wait till these concerns become a problem. C. Request the stakeholders if they can resolve these concerns by themselves. D. Add these concerns to the risks watch list.

A. Treat them as project issues and address them immediately.

Which of these is not a component of the scope baseline that is contained in the project management plan? A. Work Breakdown Structure (WBS) B. Requirements documentation C. WBS Dictionary D. Project Scope Statement

B. Requirements documentation

A project manager prepared a presentation that included data on utilization of resources on her project, improvements in efficiency of the staff on the project, and the cost savings. She is doing this as part of what process? A. Manage Stakeholder Engagement B. Monitor and Control Project Work C. Control Schedule D. Control Quality

B. Monitor and Control Project Work

Which of the following is a control tool that helps the project management team quantify and categorize defects according to sources? A. Scatter chart B. Pareto diagram C. Control chart D. Cause and effect diagram

B. Pareto diagram

Which of the following inaccurately describes a prototype? A. A prototype is tangible and allows stakeholders to fine-tune their expectations. B. Requirements from a prototype are usually insufficient to move to the design phase. C. Prototypes support the concept of progressive elaboration. D. A prototype is a working model of the expected product.

B. Requirements from a prototype are usually insufficient to move to the design phase.

After receiving some news about a delay on one of your project tasks, you reviewed the schedule to determine how it will impact the project. While there is a substantial delay on this task, it is not a critical path item and will not impact delivery of any of your milestones. Another project manager advises you to only present the milestone chart during your meeting with the project stakeholders and tell them the project is progressing as planned. What do you do? A. Present the project as a milestone chart and advise that the progress is tracking according to plan. B. Present the schedule in a milestone chart and disclose full details of the delay. C. Present the schedule in a network diagram and advise that the project is tracking according to plan. D. Present the schedule as a bar chart and advise that the project is tracking according to plan.

B. Present the schedule in a milestone chart and disclose full details of the delay.

Jane is currently developing her project's stakeholder register. She wants to identify the internal and external parties that are involved in the project. Which of the following documents can provide this information to Jane ? A. Scope management plan B. Project charter C. Stakeholder management plan D. Project management plan

B. Project charter

Why are the approved change requests input to the Direct and Manage Project Work process? A. Approved change requests may be rejected by the project team during the Direct and Manage Project Work process. B. Approved change requests are implemented by the project team during the Direct and Manage Project Work process. C. Approved change requests are sent to the Change Control Board during the Direct and Manage Project Work process. D. Approved change requests are reviewed by the project team during the Direct and Manage Project Work process.

B. Approved change requests are implemented by the project team during the Direct and Manage Project Work process.

John is the project manager of a project that is in an early phase. He needs to estimate costs but finds that he has a limited amount of detailed information about the project. Which of the following estimation techniques would be least suited to his requirements? A. Top-down Estimating B. Bottom-up Estimating C. Analogous Estimating D. Budgetary Estimating

B. Bottom-up Estimating

The business case to justify a project typically contains: A. BAC and ETC of the project. B. Cost Benefit Analysis C. Project WBS D. Variance Analysis

B. Cost Benefit Analysis

You have been asked to determine the logical relationships, leads, and lags for the activities that make up a project. What would be the BEST technique to use? A. Resource Smoothing B. Critical Path Method C. What-If scenario analysis. D. Resource Leveling

B. Critical Path Method

Peter is a project manager who is assigned to a foreign country to manage a project. The project is a large one and comprises of smaller sub-teams, contributing to the entire project. As part of rewards and recognition within the project, Peter plans for a team award for the best sub-team. The Recognition and Rewards is associated with which of the following processes? A. Close Project or Phase B. Develop Team C. Control Quality D. Manage Team

B. Develop Team

Failure Mode and Effect Analysis (FMEA) is a non-proprietary approach to Quality Management. This is an analytical procedure in which: A. The effect of varying the various parameters that make up a process is determined by trying out various combinations of the parameters. B. Each potential failure mode in every component of a product is analyzed to determine its effect on the reliability of that component and, by itself or in combination with other possible failure modes, on the reliability of the product. C. A set of experts are asked to provide inputs on the reasons for failure of a product and corrective action is then taken. D. A list of historical causes for failure of a similar product is analyzed to determine the possible failure modes.

B. Each potential failure mode in every component of a product is analyzed to determine its effect on the reliability of that component and, by itself or in combination with other possible failure modes, on the reliability of the product.

You are working on an upgrade to a call distribution system for a call center, however you are finding it extremely difficult to get the proper resources assigned and tasks completed because the Call Center Manager is in control of the budget. You have just realized that you work in what type of an organization? A. Balanced Matrix B. Functional C. Strong Matrix D. Projectized

B. Functional

You have been asked to create a graphical display of schedule-related information listing schedule activities on the left side of the chart, dates on the top, and activity durations as date-placed horizontal bars on the right side. What would such a chart be called? A. PERT chart B. Gantt chart C. Hunt chart D. GERT chart

B. Gantt chart

Which of the following is not an example of soft skills? A. Emotional intelligence B. Intelligence quotient C. Group facilitation D. Negotiation

B. Intelligence quotient

What type of method can be used to eliminate personal bias during the process of selecting a seller? A. Independent estimates B. Source Selection Criteria C. Vendor rankings D. Screening

B. Source Selection Criteria

Some tools or techniques can be used across different project processes to plan, execute or control the characteristics of project elements. Which of the following is used as a tool in both Control Quality and Plan Quality Management processes? A. Benchmarking B. Statistical sampling C. Cost of quality D. Design of experiments

B. Statistical sampling

A requesting organization for a project created a document that included the business need and the cost-benefit analysis. What would this document be termed as? A. The project statement of work B. The business case C. The project management plan D. The contract

B. The business case

Which of these is accurate regarding the Develop Schedule process? A. Schedules are optimized such that all non-critical activities have a zero total float. B. The critical path method is a schedule network analysis technique that is performed using the schedule model C. Schedule compression shortens the project schedule while changing the project scope D. Schedule network analysis is a technique that is carried out once the schedule is approved.

B. The critical path method is a schedule network analysis technique that is performed using the schedule model

Product scope is measured against the product requirements whereas project scope is measured against: A. The WBS and WBS dictionary B. The project scope statement and its associated WBS and WBS dictionary C. The project requirements and WBS. D. The acceptance criteria

B. The project scope statement and its associated WBS and WBS dictionary

While sequencing activities for a project, the project management team applied certain discretionary dependencies. This was based on their knowledge of best practices within the project application area. What is the potential risk involved in using such dependencies? A. They can create fixed float values and create external dependencies. B. They can create arbitrary float values and limit later scheduling options. C. They can create arbitrary float values and create external dependencies. D. They can create arbitrary float values and create mandatory dependencies

B. They can create arbitrary float values and limit later scheduling options.

A first-time project manager decided that he would have a 'perfect project'. He informed the customer that this project would not accept change requests of any kind and the scope would need to be detailed out accurately right at the start of the project. The customer agreed to this request. What would your comment on this situation be? A. The is a good example of how the project management team can decide what is and what is not necessary for the project. Not allowing changes is a good way of ensuring that the project meets requirements as detailed out in project scope. B. This is unrealistic and impractical. Change is inevitable and rather than look at a 'no change' project, it would be more in the project interests to plan for a robust change control process. C. This indicates that the project manager is very aggressive and is likely to take the project to successful completion. Since he has announced the 'no change requests' policy, the customer manager can no longer request changes. D. This is unrealistic and impractical. The project manager should not have announced his intentions to the customer. He should have had an unofficial policy of rejecting all change requests.

B. This is unrealistic and impractical. Change is inevitable and rather than look at a 'no change' project, it would be more in the project interests to plan for a robust change control process.

A project manager drew up a resource histogram. On plotting the histogram, he found that some bars extended beyond the maximum available hours. What does this usually signify? A. This means that the resources on those bars are being underutilized. B. This means that a resource optimization strategy needs to be applied C. This means that the resources are producing outputs at a rate faster than the average rate. D. This means that resources need to be reduced from the project.

B. This means that a resource optimization strategy needs to be applied

You are about to contract out a project to a service provider. However, at the time of awarding the contract, you are not sure of the total effort involved. Since the scope of work cannot be accurately estimated, you want to agree the per unit rates for difference services. Which of the following would best suit your purpose? A. Cost-Plus-Fixed-Fee (CPFF) B. Time & Material (T&M) C. Fixed Price (FP) D. Cost-Plus-Incentive-Fee (CPIF)

B. Time & Material (T&M)

You are in the final phase of a low cost car manufacturing project. This project, as designed, has delivered a low cost car that runs on the battery. However, to close this project, many administrative standards are required to be followed in order to avoid auditing from Government authorities. Since your organization possesses experts who have tremendous knowledge in closing procedures and standards, you would like to use them to close this project. This effort is an instance of: A. Using enterprise environmental factors in closing the project B. Using expert judgment in closing the project C. Using organizational process assets in closing the project D. Poor project management practice

B. Using expert judgment in closing the project

You applied for a project coordinator position in your organization. You have recently met with your director to learn more about the job functions of that position. Your director indicates that it is the functional managers who control the resources and not you in your new position. Which of the following represents the organization structure that you will be working in if you are chosen as a project coordinator? A. Projectized B. Weak matrix C. Balanced matrix D. Strong matrix

B. Weak matrix

A project is contracted as a Cost-Plus-Fixed-Fee (CPFF) type of contract. The targeted cost is $200,000 with a fee of $30,000. If the project comes in at $170,000, what would be the cost of the total contract? A. $195,500 B. $230,000 C. $200,000 D. $170,000

C. $200,000

You are managing a project with over 130 procurement contracts. Because of the number of contracts, your project team includes a procurement manager and a procurement assistant. Company policy requires that certain types of procurements be advertised to potential bidders by means of newspaper advertisements. The procurement assistant typically reviews the bids received and short lists the suppliers for further review by the procurement team. During a meeting to review and select a vendor from the short listed suppliers, you discover that one of the suppliers is a company owned by your cousin. Which of the following is the best course of action? A. Because the short list was prepared by the procurement assistant, not by you, you do not need disclose your relationship with the supplier, and may continue to participate in the selection process. B. Disclose your relationship with the provider and continue to participate in the selection process. C. Ask the procurement manager to lead the vendor selection process for this contract and excuse yourself from the review. D. Remove the supplier from the short list.

C. Ask the procurement manager to lead the vendor selection process for this contract and excuse yourself from the review.

You are at work related social event and a colleague tells you another project manager has just hired her niece's engineering firm for a city public improvement project that you are managing. You know that this company's proposal did not meet the pre-defined selection criteria to be considered for award. What do you do? A. File a complaint with PMI. B. Escalate the issue to the appropriate management. C. Ask the project manager about what you have just heard. If your suspicions are confirmed, escalate the issue to the appropriate management. D. Do nothing.

C. Ask the project manager about what you have just heard. If your suspicions are confirmed, escalate the issue to the appropriate management.

You have identified a risk that will negatively affect your security project. You and your team have decided to use an older encryption technology because of the high risk associated with the new technology. What type of risk strategy are you using? A. Mitigation B. Exploitation C. Avoidance D. Transfer

C. Avoidance

A project manager is working on the Manage Quality phase of a project. He is looking for an iterative means to improve quality and eliminate activities that don't add value. Which of the following will help him do this? A. Quality control measurements B. Quality checklist C. Continuous process improvement D. Team rewards

C. Continuous process improvement

If you have an unresolved issue while working on a project, what is the best way to communicate that issue? A. Assume that someone else is already working on it B. Write an email describing the issue C. Create an issue log D. Complain to a fellow colleague

C. Create an issue log

A project manager has scheduled technical training for her project team members in order to increase their skills. During which of the following processes these training will be delivered to the team members? A. Manage Quality B. Acquire Resources C. Develop Team D. Plan Resource Management

C. Develop Team

How would you calculate your EAC if the ETC work will be performed at the budgeted rate? A. EAC = BAC/CPI B. EAC= BAC-EV C. EAC = AC + BAC - EV D. EAC=(BAC-EV)*CPI

C. EAC = AC + BAC - EV

While managing a project, you decide to prepare an email for the project stakeholders describing the current project status. This is best described as an example of: A. Vertical communication B. Nonverbal communication C. Informal communication D. Formal communication

C. Informal communication

Which of the following processes gives the project management team insights into the health of the project? A. Develop Project Management Plan B. Perform Integrated Change Control C. Monitor and Control Project Work D. Determine Budget

C. Monitor and Control Project Work

A project charter that formally authorized a project was created. The project charter documented the initial requirements to satisfy stakeholders' needs and expectations. How often should the project charter ideally be revised? A. At the beginning, middle and end of a project. B. Once a month C. Never D. As required by the PMO.

C. Never

While performing an audit on a project run by another project manager, a certified PMP, you find that project processes have not been followed, and that company procurement policies have been repeatedly violated. What do you do? A. Develop a plan to deal with the associated problems. B. Ask the project manager to explain why these things have happened. C. Notify the appropriate management immediately. D. File a complaint with PMI

C. Notify the appropriate management immediately.

Which of the following statements about products and projects is true? A. Adding new functionality to an existing product cannot be considered as a project. B. A product life cycle is usually contained within a project life cycle. C. One product may have many projects associated with it. D. The product life cycle usually consists of non-sequential phases whereas the project life cycle consists of sequential phases.

C. One product may have many projects associated with it.

You are in the middle of a risk assessment meeting with key stakeholders, customers and project team leaders. While identifying and assessing risks, you have realized that two key stakeholders are overemphasizing the impact of a risk. What is the BEST step you must take to avoid unfairness or bias when assessing risks? A. Implement assumptions analysis to explore the validity of assumptions B. Develop a risk response strategy to eliminate threats C. Perform qualitative risk analysis to identify risk attitudes D. Perform sensitivity analysis to establish which risks have the most impact on the project

C. Perform qualitative risk analysis to identify risk attitudes

As the Project Manager for Midway Carnival Rides, you are starting off on the Define Scope process. Which of the following is a key input to the process? A. Risk Management Plan B. Quality Management Plan C. Project Charter D. Staffing Management Plan

C. Project Charter

A RACI chart is an example of a ___________ . A. Network B. Flowchart C. Responsibility assignment matrix D. Hierarchical-type organization chart

C. Responsibility assignment matrix

Peter is managing a software development project for the first time. He is facing issues with scheduling meetings with the senior project managers at the company as they are extremely busy with their current assignments. Peter needs to understand what went right and wrong on previous similar projects so that he can manage his project better. In this situation, what should Peter do? A. Review the project's business case for details. B. Request key stakeholders to help schedule these coaching meetings. C. Review lessons learned from the past similar projects. D. Review the project charter for details.

C. Review lessons learned from the past similar projects.

Which of these is not a legitimate model used to analyze stakeholders? A. Influence / impact grid B. Power / influence grid C. Sufficiency model D. Salience model

C. Sufficiency model

Many organizations treat contract administration as an administrative function separate from the project organization. Who carries out the function of contract administration in such organizations? A. The Project Manager B. The Procurement Advisor C. The Procurement Administrator D. The Contract Advisor

C. The Procurement Administrator

Which of the following statements about team-building activities is incorrect? A. It can be a 5-minute agenda item in a status review meeting. B. It can be a professionally facilitated experience designed to improve interpersonal relationships. C. The objective of team-building activities is to help team members work individually and effectively. D. Informal communication and activities help in building trust and establishing good working relationships.

C. The objective of team-building activities is to help team members work individually and effectively.

While analyzing a project, the project manager calculated the ratio of the Earned Value (EV) to the Actual Costs (AC) and obtained a value of 1.2. The project manager decided that this was an unfavorable condition to the project and decided to take corrective action. What is your view? A. The project manager is correct. The ratio of EV to AC is called Cost Performance Index and a ratio greater than 1 is unfavorable to the project B. The project manager is not correct. The ratio of EV to AC is called Cost Variance and a ratio greater than 1 is favorable to the project. C. The project manager is not correct. The ratio of EV to AC is called Cost Performance Index and a ratio greater than 1 is favorable to the project D. The project manager is correct. The ratio of EV to AC is called Cost Variance and a ratio greater than 1 is unfavorable to the project

C. The project manager is not correct. The ratio of EV to AC is called Cost Performance Index and a ratio greater than 1 is favorable to the project

You are the project manager of a project executing work under a contract signed with a buyer organization. Just after the project has started, you notice that the buyer organization had made a mistake in the financial terms and your organization stands to benefit considerably through this oversight. What should your stance be? A. Do not take any action since a contract is a binding and legal document. B. Discuss with your management on how you could gain a bonus due to the increased revenue your company stands to gain. C. Informally check with your counterpart in the buyer organization to see if they have noticed this error. D. Bring the error to the notice of the buyer organization and have an amendment made to the contract since this was in good faith.

D. Bring the error to the notice of the buyer organization and have an amendment made to the contract since this was in good faith.

You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of: A. Forcing B. Smoothing C. Confronting D. Compromise

D. Compromise

Which process of integrative project management documents the actions necessary to define, prepare, integrate, and coordinate all subsidiary plans into a project management plan? A. Direct and Manage Project Work B. Monitor and Control Project Work C. Develop Project Charter D. Develop Project Management Plan

D. Develop Project Management Plan

You have just joined a new organization as a project manager. You have heard a number of rumors about the procurement manager having possible underhanded dealings with suppliers. However, you have not been given any proof that these rumors are true. Your project requires a large number of dump trucks. Company policy mandates that all purchases go through the procurement department, rather than being handled by departmental employees. The value of the dump truck purchase is USD $395,000 and the contract was awarded to a supplier regularly used by your company. Shortly after taking delivery of the dump trucks, you learn that the procurement manager is driving a new car. What should you do? A. Ask the procurement manager about the purchase of her new car B. Report this to the appropriate management. C. Talk to the supplier to find out if there was a bribe involved in the project D. Do nothing.

D. Do nothing.

The legal nature of the contractual relationship between a buyer and a seller requires that appropriate legal counsel be involved in the project, for specific activities. Which of the following phases requires legal counsel to be involved. A. Control procurements B. Plan procurement management C. Conduct procurements D. Each procurement management process

D. Each procurement management process

Your company is planning to bid on a project in an application area in which you have never worked before. You are aware that your company does not have any resources with the necessary expertise. Your management is pressurizing you to submit a bid. What should you do? A. Refuse to do what your company management asks you to do since it violates the code of ethics and professionalism. B. Do what your management asks you to do. Your loyalty needs to be with your company. As long as management has the confidence that the project can be done, you can go with the plan. C. Do what your management asks you to do, but inform them that you would not like to be associated with the project since it violates the code of ethics and professionalism. D. Explain the gaps to your management clearly and also explain that this will be a stretch assignment. You can further explain to them that it is best to reveal to the potential buyer that your company does not possess the necessary skills, but are confident of ramping up the necessary skills and delivering the project successfully, based on your company's track record.

D. Explain the gaps to your management clearly and also explain that this will be a stretch assignment. You can further explain to them that it is best to reveal to the potential buyer that your company does not possess the necessary skills, but are confident of ramping up the necessary skills and delivering the project successfully, based on your company's track record.

As a project manager based at the customer location for a performing organization, you strike up a rapport with a customer manager. As the project progresses, the manager asks you to make certain changes to the project scope and wants this to be handled on an informal basis. You should: A. Contact your manager in your organization and ask for this work to be done without payment, as a goodwill gesture. B. Comply with the manager's request. It is important to continue to maintain a good relationship with the manager. C. Refuse to take up any changes since the manager has asked you to do it informally. D. Explain to the manager that you would need to formally document these as part of project scope change and put it through the change management process.

D. Explain to the manager that you would need to formally document these as part of project scope change and put it through the change management process.

You are running one week behind on a project due to the late delivery by a vendor. You are forced to compress your project schedule due to a government mandated end date that constrains your project. After meeting with your team, the decision is to work several tasks in parallel that were scheduled to be run consecutively. This is an example of? A. Risk Acceptance B. Crashing C. Resource Leveling D. Fast Tracking

D. Fast Tracking

David is managing a telecom network deployment project. The buyer of the telecom network is an external entity. Recently, the customer has requested all the future project updates to be automatically posted to their information system. In order to implement this, the project team needs to customize their project management information system so that it can be integrated with the customer's information system. This is a new customer requirement that was not a part of the original project's scope. What should the project manager do? A. Request the customer to terminate the current contract and award a new contract. B. Ask the project team to customize the project management information system. C. Ignore the request as this is outside of the scope of the project. D. Initiate the formal change control process.

D. Initiate the formal change control process.

Hillbrand Dairies is structured so project managers share responsibility with the functional managers for assigning priorities and directing the work of persons assigned to the project. This is an example of a organization. A. Dotted line B. Hierarchical C. Traditional D. Matrix

D. Matrix

The Control Procurements process ensures that the seller's performance meets contractual requirements and that the buyer performs according to the terms of the contract. This process is part of which process group? A. Executing B. Closure C. Planning D. Monitoring & Controlling

D. Monitoring & Controlling

You are the sponsor of a project that is designed to record phone calls for quality control purposes. You are in the process of writing the charter, what is NOT an input into this document? A. Organizational standard processes B. Marketplace conditions C. Government or industry standards D. Project Scope Statement

D. Project Scope Statement

What term defines the work needed to complete a product, service, or result? A. Product scope B. Scope creep C. Scope verification D. Project scope

D. Project scope

You are managing an electronic chip design project for a customer. There are a number of engineers and subject matter experts from the customer's organization that have been assigned as resources to the project, as well as several additional design engineers that have been supplied by your company. All the engineers have been involved in the development of a prototype chip; a very time consuming and expensive process. Upon the completion of the prototype, you submit it for review to ensure that there are no patent infringement issues with the design. When the results come back, it is determined that there are multiple issues that could result in an intellectual property dispute with the patent owners, should the prototype design be released commercially. The affected prototype elements were developed by resources from your company as well as your customer's organization. What should you do? A. Submit the prototype as is, as the budget and schedule do not accommodate rework. B. Ask the engineers to revise the design and resubmit it. C. Notify the project stakeholders immediately. D. Request permission to use the copyright material

D. Request permission to use the copyright material

A hierarchical structure of resources organized by resource type category and resource type used in resource leveling schedules is known as: A. Team structure B. Resource Pool C. Organization breakdown Structure D. Resource Breakdown Structure

D. Resource Breakdown Structure

A key output of Plan Resource Management is a list of project roles and responsibilities. What should this document include? A. Work packages, Effort, Authority, Duties B. Role, Responsibility, Authority, Risk C. Role, Title, Resource Cost, Responsibility D. Role, Authority, Responsibility, Competency

D. Role, Authority, Responsibility, Competency

You are reviewing the response to an RFP issued by your company for a project that will last a year and exceed USD $5 million. Three vendors have been short listed. The first, Nosteltec Inc. is a relatively new company in this industry. It has put together a team of industry experts having a great deal of industry experience and qualifications. The second company, Xen Contractor, has been in business for 20 years. You and your company have a long and positive history working with this vendor. The third company is SonoNet LLC. They have been in business for 10 years and have a reputation for their extensive expertise and delivery; they are also well known as for being one of the more expensive providers in the market. You have many relationships with Xen Contractor staff that have been established during prior procurement contracts with this company. As a result a project manager from Xen Contractor with whom you are friendly both personally and professionally, calls you for clarification on a point mentioned in the 2nd section of the RFP. What should you do? A. Clarify via email. B. Clarify via phone call. C. Advise the vendor that the RFP is self-explanatory. D. Send the clarification to all three vendors.

D. Send the clarification to all three vendors.

You are looking at various process improvement models. Which of the following is not a process improvement model? A. Malcolm-Baldrige B. Organizational Project Management Maturity Model (OPM3)® C. Capability Maturity Model Integrated (CMMI®) D. Shewhart-Deming

D. Shewhart-Deming

Which of the following is not an organizational process asset that is used during the Plan Resource Management process? A. Template for organizational charts B. Template for position descriptions C. Standardized role descriptions D. Standardized stakeholder list

D. Standardized stakeholder list

During a project status review meeting, some of the project team members have raised a concern over the complexity of the project performance information reporting requirements. The project team is of the view that the work performance data should be sufficient for reporting. Which of the following is the best response that should be given to team members? A. The work performance information is necessary for the conversion of the resisting project stakeholders to supportive project stakeholders. B. Compliance to the PMBOK requires transforming the work performance data to work performance information. C. This is a non-negotiable requirement and the project manager is not required to convince the team. D. The work performance data alone is not sufficient for effective decision making.

D. The work performance data alone is not sufficient for effective decision making.

20% of the work was completed in a project. At this stage the project manager determined that the budget at completion (BAC) was no longer viable and developed a forecasted estimate at completion (EAC). What index can the project manager use to look at the calculated projection of cost performance that must be achieved on the remaining work? A. Schedule Performance Index (SPI) B. Cost Performance Index (CPI) C. Cost Variance (CV) D. To-Complete Performance Index (TCPI)

D. To-Complete Performance Index (TCPI)

You work as an engineer for a large engineering firm. The last week you have been corresponding back and fourth with the supervisor of your department about the horizontal stabilizers required for the wings on a new aircraft you are designing. Which communication dimension does this represent? A. Horizontal B. Formal C. External D. Vertical

D. Vertical