PMP4

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M2Q1 A Project Manager wants to estimate the duration of an activity. He asks a few team members. One member says it can be done in 5 days. The other member in 15 days. The third member says in 35 days.Using the triangular estimating technique, what is the duration of the activity?

18 days Using the Triangular formula: [Pessimistic estimate + Most likely estimate + Optimistic estimate]

M1Q28 The project manager has just learned that a stakeholder is very upset that he was not included as one of the original stakeholders on the project. He is given the project manager a few requirements that he wants added to the scope.What should the project manager do next?

Arrange to meet with the stakeholder to understand his requirements for the project

M1Q55A project is almost done when a senior project team member requests a few weeks off due to health issues.What should the Project Manager do first?

Assess how the leave will impact the project.

A new hybrid project has been executed. The Project Manager notices a stakeholder believes the project's deliverables are not achievable.Which should the Project Manager do in this situation?

Assess the project scope while analyzing the stakeholder's needs and expectations.

M1Q6 A project is at the planning stage of the project. The Project Manager realizes that producing complex CRM software is not feasible with the current number of resources and hire more resources for code development. The Project Manager identifies and contracts temporary resources.Which risk response strategy does this scenario demonstrate?

Avoid

M1Q17 A new product is released. When a customer identifies performance issues with this product, the Project Manager realizes the wrong tool was used to collect the customer requirements.Which tool should the Project Manager have used?

Benchmarks.

M1Q33 A customer asks the Project Manager for a new product feature during a meeting.What document should the Project Manager refer to find out who has the authority to approve this request?

Change management plan

M2Q41 After the project work is finished, the project team members are still being asked to do the following: -Make minor modifications -Solve technical and non-technical issues The project manager wants to ensure the product now has operational support.What should the Project Manager do?

Complete the delivery of the project.

M1Q13 A project has the following need:-300 resource hours must be outsourced.-All sellers must be given the same information about the requirements.Which should the Project Manager do to ensure to meet these requirements?

Conduct a bidder conference.

M1Q21 A project has been executed with an approved plan. A team member says the project might fail to meet the requirement. Correcting the issue may cause an increase in scope and costs.What should the Project Manager do?

Conduct a risk analysis.

M1Q8 Project Manager has completed the following steps?-Finished a major software project.-Confirmed with the release manager that all the software works.-Confirmed that functionality has been verified by the quality assurance team.-Gain formal acceptance from the sponsor.What is the next step the Project Manager should take?

Conduct the lessons learned with the team.

M2Q3 A smartphone company reports that customers are complaining that a new phone is very slow to boot, while others are saying it boots times are okay. A Project Manager needs to determine if something needs to be changed during the production of the smartphone.Which tool or technique can the Project Manager use for this?

Control chart

M1Q19 A Project Manager is doing the following:-conducting a cost analysis based on a high-level scope-using expert judgment to make a document. What is the Project Manager doing, based on the description above?

Create a project charter

M1Q23 A Project Manager decides to utilize a stakeholder engagement assessment matrix. The matrix identifies an influential stakeholder who is resistant to the project. The Project Manager needs to have this person be active on the project.What should the Project Manager do in this situation?

Create the stakeholder engagement plan.

M1Q1 A company is implementing agile methods. After a few sprints, communication problems develop. Some project team members are not getting along with others and this has led to the project being delayed by more than three weeks? What would have caused this issue?

Daily standup meeting is not being held

M1Q57 A Project Manager is preparing to develop a new product for a company. The new product will require a potential law change in order to be sold. The law is pending approval.To initiate this project, what should the Project Manager do?

Document the risk in the project charter.

M2Q53 A task in an iteration doesn't get completed due to a team member's personal issue that appeared two days before the iteration was finished but did not get resolved.What should the project manager do to prevent this from happening again?

During the retrospective, inspect the issue.

M1Q47 An organization is moving from traditional to agile methods. The team is having difficulties assigning work to the members.What should the project manager do in this situation?

Educate the team on agile methods and have then assigned work to each other

M2Q40 A project was just executed when the team noticed they would need to implement changes to the scope statement. The team cannot come to an agreement on how to implement these changes.What should the Project Manager do first?

Ensure all team members understand the change management plan.

M2Q6 A team working on a hybrid project is frustrated with the customers due to the constant changing of the project scope. When the team completes a release, the customers will then ask for the work to be redone. This has led to major delays in the project schedule.What can the project manager do to prevent this from happening while the project is progressing?

Ensure customers are invited to the sprint review meeting to give feedback

M2Q5 A customer is unwilling to accept the deliverable since it was not functioning the way they expected it. A Project Manager is evaluating what could have been done differently to avoid this.What should the Project Manager have done?

Ensure that the quality metrics are defined

M1Q4 A senior manager would like to add a few new features to the project deliverables. Before a project team member starts working on these new features, what should be done first?

Ensure the change control board (CCB) approves.

M1Q34 A project team member has modified the project scope without any approval. This could lead to a delay on the project.What should the project manager do next?

Evaluate the impact of the change on the entire project

M1Q39 A project has a new stakeholder who is not attending meetings during initiating. The stakeholder will have a large impact on the overall project in the future. The Project Manager needs to engage this new stakeholder.What should the Project Manager do?

Examine the project charter with the new stakeholder and assess their level of engagement.

M1Q25 An organization is creating a new product. However, the company has never made a product like this before. The Project Manager needs to collect requirements.Which two tools or techniques should the Project Manager use? (Choose 2)

Expert judgment. Prototypes

M1Q15 A company has a goal of releasing a new product to increase market share within five months. A project is initiated to meet this goal. The Project Manager needs to understand how customers will use the product once it is made available to the public.What should the Project Manager utilize to accomplish this?

Focus groups

M1Q46 A development team is creating a new website. The team needs to identify what are the visual requirement for the site.What is an appropriate tool or technique to use for this situation?

Focus groups

M1Q37 Review the following project characteristics:-The project is executed.-Due to recent regulation, the project gets terminated.-The Project Manager must close the project.What is the first action the Project Manager should take?

Follow the organization's project closure guidelines.

M2Q7 The project manager created a charter for a new software project. A senior stakeholder feels this project will have a negative impact on her employees.What should the project manager do first?

Have a meeting with the stakeholder to review the project objectives.

M1Q14 Team members are having a major issue with the method to develop a software module on a hybrid project. One member claims method A is better than method B. This issue could delay the project by over two weeks.What should the project manager do to resolve this issue?

Have team members meet in a face-to-face meeting and facilitate which method would be best.

M2Q38 One of the sprints on an agile project has become very complex. The product owner would like the work to be completed within four weeks, but the project manager thinks this may take longer.What should the project manager do in this situation?

Have the agile team work together to complete the work as fast as possible

M1Q54 During an agile project, the customers have been requesting a lot of additions to the product backlog and also sending detailed emails to the project team about errors in the software. This may cause a delay in the project as the team is usually late with a response. What should the project manager do in this situation?

Have the customer send you the additions and errors

M1Q3 A team is working on a hybrid software development project. Stakeholder's understandings of the project requirements are not aligned to the expectations from the team.What steps should the project manager have taken to prevent this?

Have the team conduct a sprint review meeting with the customers

M2Q42 An organization has moved from traditional project management methods to agile methods. This was done so the project can output deliverables faster.What two things should the project manager implement to ensure faster delivery on an agile project? (Choose 2)

Have the team delegate work to each other based on their skill set Work with the customers and educate them about prioritizing the product backlog

M1Q30 The project manager has begun working on a software development project. The team has met a few of the customers and has decided to revise the way they will develop the software. They have decided this after the project management plan has been approved and the project is about to be executed.What should the project manager do next?

Implement a change request

M2Q13 A hybrid project has been executed and a new regulatory law has been passed that mandates immediate compliance. This law will increase the project's scope and cost schedule.What should the project manager do first?

Implement a change request.

M1Q22 The project manager is working with the sponsor to gain acceptance of the project scope. During this process, the project manager realizes that some of the project work was not included in the original project scope. This work will be essential to getting the project accepted by the sponsor.What should the project manager do in this situation?

Implement a change requests to include the additional work to the scope

M1Q7 An agile team with members from different countries is having difficulties resolving issues. This has led to the project falling behind schedule.What should the project manager do to resolve this?

Implement new methods to ensure the team has better communication methods and technologies.

M2Q47 An organization has been authorized to conduct a hybrid project that includes toxic materials. If the team is not trained on how to handle the materials, it will be a safety risk.What should the project manager do in this situation?

Include mandatory training for the team in the project budget when planning the project.

M1Q48 A client brings a project manager onto a project during the project's execution stage. The project manager reviews the project scope for cost estimating purposes and notices that some deliverables were missed in the work breakdown structure (WBS). Which step should the project manager take next?

Include the work in the WBS and recalculate the total project cost.

Could be described as reserved, private Like to be in a fast-paced environment A Focus on the reality of how things are

Introversion Extroversion Sensing

M2Q21 A project is 9 months into execution. The Project Manager computes that the schedule performance index (SPI) is .60. The SPI was .9 in month 1, .8 in month 4 and .7 in month 8.What should the project do in this situation?

Issue a change request.

M1Q53 A hybrid team is now working on deliverables for the project. The compliance department informs the team that one of the project deliverables has not met a new law. What is the first document the project manager should update?

Issue log

M1Q27 A Project Manager working on a hybrid virtual project is dealing with a scheduling priority conflict among team members. He schedules a video conference call to resolve it?Which statement is true about this scenario?

It is an example of the Collaborate/Problem Solve conflict resolution technique.

M1Q12 The project manager is hesitant to work with a new customer on a hybrid project. Previously the project manager had a very difficult time getting sign-offs and approvals from this particular customer. The sponsor has initiated the project and the customer is ready to start planning the project.How should the project manager handle the situation?

Meet with the client and review the project ground rules

M1Q29 A functional manager in an organization would like to use a senior team member for a new project.Which should the Project Manager do in this situation?

Meet with the functional manager to understand how this issue can be resolved or escalated

M1Q24 A key stakeholder on an agile project wants the functionality of the product to be delivered immediately within the next three months as one iteration. The project team has informed the project manager that it will take five iterations for a total of seven months.What should the project manager do next?

Meet with the key stakeholder to understand why he wants it done in three months and educate him on the benefits of incremental delivery

M1Q18 Team members working on a software development project are questioning whether they could meet the deadlines for the project. Their concern is that the project will not be able to complete on time. The team members feel that their concerns are not being taken seriously on the project.What should the project manager do in this situation?

Meet with the project team and listen to their concerns and assure them that they will be taken seriously

M1Q9 A project manager is reviewing a deliverable that is 80% completed and has presented it to a key stakeholder. The stakeholder is not happy with the way the project manager is showing the deliverable and says he really doesn't understand it's purpose.What tool or technique should the project manager use?

Prototyping

M1Q40 A new hybrid project has started. The project sponsor asks the project manager how deliverables will be verified for accuracy.In which project document is this information found?

Quality management plan.

M1Q45 During a network implementation project, a key stakeholder has requested for the project to be completed four weeks early. The vendor doing the work has requested a cost increase on the contract.What should the project manager do first?

Review how this shorter duration would impact other parts of the project

M2Q55 You have been recently assigned a job as a project manager on an ongoing project. The customer has just requested a change to reduce the budget by 20%.What should you do first?

Review the change management plan

M1Q16 After the project management plan had been approved, a major stakeholder informed the project manager that the project management plan would not be sufficient for the completion of the project deliverables. The stakeholder is not willing to cooperate and meet with the project manager. What should a project manager do first?

Review the project management plan

M1Q41 A vendor has missed a major component of a deliverable. After having a one-on-one meeting with the vendor, the project manager understands the issue. This has caused the critical path to increase by more than two weeks.What should the project manager do next?

Review the risk register and implement the risk response

M1Q52 A network implementation project has just been executed. The plan is approved and the work has started. Quality is the most important part of this project.What should the project manager do to ensure the project meets its quality requirements?

Review the work being done on a regular basis

M1Q11 After realizing that there are insufficient resources on a hybrid project, the PMO outsources some development tasks to keep the project on schedule? What should the Project Manager do first in this situation?

Revise the procurement management plan.

M1Q56 An agile project is about to start the first sprint when the project manager learns that the finance department will not finance the project due to concerns about how much value the project will return to the organization.What should the project manager do first after finding out about this issue?

Schedule a meeting with the finance department and the product owner to learn more about this issue

M1Q58 A new software development project follows traditional project management methods and hires a new team member. This team member is encouraging other members to follow agile methods. The other members are rejecting this and it is beginning to cause issues on the project.What should the project manager do to resolve this issue?

Schedule a meeting with the team and the new member to discuss the issue and brainstorm a solution

M1Q51 The Project Manager invites team members to a meeting to create a document that will guide the team in defining the main project objectives.What will be the final output of this meeting?

Scope management plan.

Purchase a service contract for a project component Don't believe a system would fail, so no response is needed Training team members on the correct usage of a software

Transfer Accept Mitigate

M1Q5 The project team is starting a new phase of a project. Based on the previous phase, they have compiled a list of issues that were solved.What should the project manager do with this list in the new phase?

Update the organization process assess`

M1Q2A Project Manager realizes a major stakeholder's expectations are NOT being met, specifically regarding the project's budget. This may also cause a delay to the project.To resolve this issue, what should the project manager do?

Update the risk register.

M1Q44 A project manager begins to make the project management plan after the project charter. There is currently no historical information from the project management office (PMO). What is the next step the Project Manager should take in this situation?

Use expert judgment

M1Q49 A Project Manager is working with a group of stakeholders to ensure their vision of the project is aligned. The Project Manager needs to obtain approval of the project management plan.What should the Project Manager do?

Use facilitation to ensure the stakeholders are in agreement.

M1Q10 A project manager and a new agile team have started a new project. The PM notices members are not doing agile meetings. Team members often don't hold standup meetings or sprint review meetings.How should the project manager handle this situation?

Work with the team and explain the benefits of these meetings

M1Q26 During an iteration, a team member informs the project manager that the consultant has left the project and does not want to return. The team is having a difficult time negotiating with this consultant to return.What should the project manager do in this situation?

Work with the team to negotiate with the consultant

M2Q30 A project manager wants to estimate the duration for the creation of a complex function. A subject matter expert says the function can be done in his early as 20 days, as late as 70 days and will most likely take 30 days.What is the estimated development duration for this function?

35 Days Using 3 point estimating: Beta Estimate = (Optimistic + (4 X Most Likely) + Pessimistic)/6

M1Q42 A project is being planned in an area with limited access to vehicles. The Project Manager proposes that the company deliver equipment themselves. The Project Manager will take full responsibility if vehicles cannot get to the project site.What risk response is the Project Manager using?

Accept

M2Q26 A project has been executed. The project must be completed fast. The project manager needs to quickly assign resources to meet project requirements.What should the project manager do next?

Acquire and train a team.

M1Q32 A project manager working on an agile project has just been informed by a vendor that a few components to the project will be shipped late. This is due to flooding in their factories.What should the project manager do in this situation?

Add this to the issue log and with the project team to brainstorm solutions

M1Q43 The agile team has completed two sprints so far. The project manager is getting ready for the next sprint. As the team is about the conduct the sprint planning meeting.What should the project manager bring?

Sprint goal

M1Q36 A project manager has just been assign to a new project and the PMO has given him a list of all the stakeholders on the project along with their potential roles, their level of interest and their expectations on the project.What should the project manager do next?

Stakeholder analysis

M1Q50 An organization has just moved to agile methods. The HR department has hired team members with a few members having agile experience in different agile methods.As a new project manager, what should you do in this situation?

Teach the overall concept and principle of agile

M1Q20 A recently executed project has team members that are growing frustrated with each other. This is due to the lack of expectations between team members. This is beginning to affect the entire team and may cause delays to the project.What document should the project manager review to address this issue?

Team charter

M1Q35 Review the following steps1. The Project Manager has obtained stakeholder acceptance.2. Complete the lesson learned.3. ______________________________________.

The Project Manager should release the project team.

M1Q38 A project manager has just been assigned to a new project. Due to a significant natural disaster, this has caused a major schedule issue and has delayed the project. This might affect the budget and scope.What should the project manager do? (choose 2)

d.Implement a Fast-tracking method on the schedule e.Use a schedule compression technique to shorten the schedule


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