pretest 9

Which of the following is an example of objective feedback?

"You saved the company $2,000 by altering that delivery schedule."

Which of the following would be seen as a credible feedback source?

A manager who relies on reasonable behavior standards

A _____ schedule of reinforcement consists of providing reinforcement after a fluctuating number of responses have occurred.

Variable ratio

In operant theory, the unit of analysis is

behavior

If rewards are distributed based on cooperation and risk taking, an organization is using the "performance: results" reward distribution criterion.

f

Intrinsic rewards come from the environment.

f

The performance improvement cycle is a static cycle that does not require management's day-to-day attention.

f

The purpose of a learning goal is to accomplish a specific end-result.

f

Leading for competence, involves managers being supportive and monitoring as ways of building intrinsic motivation.

f coaching

A(n) __________ goal strives to improve creativity and develop skills.

learning

_____ is the process of strengthening a behavior by contingently withdrawing something displeasing, or threatening to impose something displeasing.

negative reinforcement

_________ is the process of strengthening a behavior by contingently providing something pleasing.

positive reinforcement

I work really hard and am not rewarded. The law of effect would suggest that I will:

quit trying

Feeling competent after completing a difficult task is an example of an intrinsic reward.

t

The purpose of a performance outcome goal is to accomplish a specific end-result.

t

When designing a pay for performance plan based on extrinsic rewards, it is a good idea to encourage two-way communication so that problems will be detected early.

t

A sense of meaningfulness, a sense of choice, a sense of competence, and a sense of progress represent

the types of intrinsic rewards responsible for intrinsic motivation.

Extrinsic rewards often fail to motivate because one-shot rewards have a short-lived motivational impact.

true

Fixed ratio and fixed interval are examples of intermittent reinforcement schedules, but shaping uses continuous reinforcement.

true

Positive reinforcement is a more effective way to strengthening behavior than is punishment.

true