Project Management (Chapter 8)

Six Sigma's target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities.

3.4

DeMarco and Lister's study on organizations and productivity found direct correlations between productivity and programming language, years of experience, and salary.

False

Frameworks for helping organizations improve their processes and systems are called Six Sigma charts.

False

Change requests and verified deliverables are the outputs of the controlling quality process.

True

Using Six Sigma principles is an organization-wide commitment and all employees must embrace its principles.

True

Which is a measure of quality control equal to one fault in one million opportunities problems?

six 9s of quality rule

Which statement is one of Deming's 14 Points for Management?

Eliminate the annual rating or merit system.

Which term is used when the project's processes and products meet written specifications?

conformance to requirements

Which term is used for the ability of a product to be used as it was intended?

fitness for use

Performing quality assurance is a subprocess of which project quality management stage?

managing