Project management Exam 3

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_____________ is a quantitative risk analysis tool that uses a model of a system to analyze its expected behavior or performance a. Simulation b. Sensitivity analysis c. Monte Carlo analysis d. EMV

a. Simulation

your project team has decided not to use an upcoming release of software because it might cause your schedule to slip. Which negative risk response strategy are you using? a. avoidance b. acceptance c. transference d. mitigation

a. avoidance

your project involves using a new release of a common software application, but if that release is not available, your team has ___________ plans to use the current release a. contingency b. fallback c. reserve d. mitigation

a. contingency

____________is the degree to which a set of inherent characteristics fulfills requirements a. quality b. conformance to requirements c. fitness for use d. reliability

a. quality

what is the preferred order for performing testing on IT projects? a. unit testing, integration testing, system testing, user acceptance testing b. unit testing, system testing, integration testing, user acceptance testing c. unit testing, system testing, user acceptance testing, integration testing d. unit testing, integration testing, user acceptance testing, system testing

a. unit testing, integration testing, system testing, user acceptance testing

________________ is known for his work on quality control in Japan, and he developed the 14 points for Management in his text Out of the Crisis a. Juran b. Deming c. Crosby d. Ishikawa

b. Deming

what tool can you use to determine whether a process is in control or out of control? a. a cause- and- effect diagram b. a control chart c. a run chart d. a control panel diagram

b. a control chart

the seven run rule states that if seven data points in a row on a control chart are all below the mean, above the mean, or all increasing or decreasing, then the process needs to be examined for____________ problems a. random b. nonrandom c. Six Sigma d. quality

b. nonrandom

a risk___________ is a document that contains results of various risk management processes, and if often displayed in a table or spreadsheet format a. management plan b. register c. breakdown structure d. probability/ impact matrix

b. register

a person who is risk-_________________ receives greater satisfaction when more payoff is at stake and is willing to pay for a penalty to take risks a. averse b. seeking c. neutral d. awake

b. seeking

suppose there is a 30 percent chance that you will lose $10,000 and a 70 percent chance that you will earn $100,000 on a particular project. What is the project's estimated monetary value? a. -$30,000 b. $70,000 c. $67,000 d. -$67,000

c. $67,000

Six Sigma's target for perfection is the achievement of no more than ________ defects, errors, or mistakes per million opportunities a. 6 b. 9 c. 3.4 d. 1

c. 3.4

PMI's OPM3 is an example of a ___________ model or framework for helping organizations improve their processes and systems a. benchmarking b. Six Sigma c. maturity d. quality

c. maturity

which risk management process involves prioritizing risks based on their probability and impact of occurrence? a. planning risk management b. identifying risks c. performing qualitative risk analysis d. performing quantitative risk analysis

c. performing qualitative risk analysis

what is the purpose of project quality management? a. to produce the highest-quality products and services possible b. to ensure that appropriate quality standards are met c. to ensure that the project will satisfy the needs for which it was undertaken d. all of the above

c. to ensure that the project will satisfy the needs for which it was undertaken

which risk identification fool involves deriving a consensus among a panel of experts by using anonymous input regarding future events? a. risk breakdown structure b. brainstorming c. interviewing d. Delphi technique

d. Delphi technique

_______________ are indicators or symptoms of actual risk events, such as a cost overrun on early activities being a symptom of poor cost estimates a. probabilities b. impacts c. watch list items d. Triggers

d. Triggers

__________ generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization a. quality audits b. design of experiments c. six sigma d. benchmarking

d. benchmarking

what does the term Kaizen mean? a. minimize waste b. maximize value c. do it right the first time d. improvement

d. improvement

____________is an uncertainty that can have a negative or positive effect on meeting project objectives a. risk utility b. risk tolerance c. risk management d. risk

d. risk


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