project management final

According to the PMBOK, the rough order of magnitude for the summary budget within the project charter is______ 100% to 200% accuracy 25% to 75% accuracy 5% to 10% accuracy none of the above

25% to 75% accuracy

In RACI chart, the single individual who will have to provide an explanation if something goes wrong is indicated with a(n)______. R—Responsible A—Accountable C—Consult I—Inform

A—Accountable

All of the following are characteristics of a projectized organization except: Decision making is streamlined. Coordination is the responsibility of project managers. Functional managers have the majority of authority. Focus is on the customer.

Functional managers have the majority of authority.

_______establish(es) clear expectations regarding acceptable behavior by project team members, and may cover topics such as protecting confidentiality, establishing trust, and handling conflict. The employee handbook Ground rules Management by objectives Personnel directives

Ground rules

The charter is the primary deliverable of a project's_____ phase. Selecting Initiating Planning Executing

Initiating

A Gantt chart represents project schedule information in an easy-to-read, graphical format. Which of these is not a component of this type of Gantt chart? Activities budget data start and end dates durations

budget data

One of the key responsibilities of a project manager is to manage stakeholder expectations. It is important for the project manager to have interpersonal or "soft" skills that include: overcoming resistance to change, resolving conflict, active listening, and________ displaying confidence subject matter expertise ability to command and control building trust

building trust

A common method of prioritizing stakeholders is based on the stakeholders': Legitimacy Power Urgency all of the above

all of the above

Which of the following is a financial analysis tool that an organization may use to determine the cost-value of potential projects? Payback period (PP) Internal rate of return (IRR) Net present value (NPV) All of the above

all of the above

The project charter should include factors that are considered to be true, real, or certain without proof or demonstration. These are known as. Risks assumptions high-level requirements objectives

assumptions

The "component of the project management plan that describes how project communications will be planned, structured, and monitored" is the: communication model communications management plan stakeholder register organizational breakdown structure

communications management plan

The process where project deliverable and project work are subdivided into smaller and smaller pieces is called collect requirements define scope plan scope management create WBS

create WBS

Which of the following is not a common method for organizing a WBS? free format indented outline Hierarchical cross-functional

cross-functional

An output of the process Develop Project Team, an evaluation of the team's success in achieving project objectives for schedule, budget and quality levels, is called tea______ project performance review performance assessments annual review work performance reporting

performance assessments

Another term for "activity on node," the most commonly used technique for constructing a schedule model, is: precedence diagramming method (PDM) arrow diagramming method (ADM) activity on arrow (AOA) activity attribute method (AAM)

precedence diagramming method (PDM)

The project scope baseline consists of the approved versions of three of the four documents listed below. Which of these documents is not included in the project scope baseline? project scope statement project charter work breakdown structure (WBS) WBS dictionary

project charter

The "project document that includes the identifi- cation, assessment, and classification of project stakeholders" is called the _____. stakeholder engagement matrix organizational breakdown structure stakeholder register weighted scoring model

stakeholder register

In an Agile life cycle model,_______ the scrum master controls the team detailed planning precedes execution customer requirements are gathered early in the project The team is self- directed

The team is self- directed

All of the following statements are true except: A portfolio may contain multiple programs and projects A project manager has the discretion to make trade-offs in regard to which programs to pursue. A program manager has the discretion to make trade-offs in regard to which projects to pursue. Projects have a finite timeline, while programs may exist as long as the parent organization does.

A project manager has the discretion to make trade-offs in regard to which programs to pursue.

A business case typically contains information regarding the business need and a financial analysis. Which model divides the cash flow by the initial cash outlay? Benefit-cost ratio (BCR) Internal rate of return (IRR) Net present value (NPV) Payback period (PP)

Benefit-cost ratio (BCR)

Which of these is not a challenge of working on global and virtual teams? Competencies Language time zones culture

Competencies

The process of breaking the WBS into smaller and smaller deliverables is called: Decomposition functional design sets detailed specifications Value engineering

Decomposition

Chapter 9 Crashing the following activity chains would save time and cost extra money as follows: AGJQ—2 days $300 & CDIL—3 days $400. Which sequence of activities would you, as a project manager, choose to crash? AGJQ CDIL neither AGJQ nor CDIL Depends on which, if either,is on the critical path

Depends on which, if either,is on the critical path

Which of the following steps is not part of the six-step project conflict-resolution process? Identify causes of conflict Identify potential solutions Determine which teammate was in the wrong Understand the conflict

Determine which teammate was in the wrong

The objective of the____ process is to improve competencies, team member interaction, and overall team environment to enhance project performance. Plan Human Resource Management Acquire Project Team Develop Project Team Manage Project Team

Develop Project Team

The Midlands Company is eager to develop a project schedule. They have already completed the scope statement, work breakdown structure, and schedule management plan. What is the next thing they should do in order to start creating a project schedule? define activities nothing, they are ready to proceed sequence activities estimate activity durations

define activities

The key output of the scope planning process is an approved version of the scope baseline. After this baseline is established, it can be referenced during project execution in order to staff the project properly with the right skill link requirements back to their origins communicate with stakeholders effectively identify changes in scope that will go through formal change control procedures

identify changes in scope that will go through formal change control procedures

A narrative description of products, services, or results to be delivered by the project is a/an: request for information business case project statement of work elevator pitch

project statement of work

Adding to the project after it has already begun without making adjustments to time, cost, or resources, is known as: scope creep Risk milestones acceptance criteria

scope creep

All projects should be aligned with their organi- zation s strategic plan, which includes the organi- zations vision, goals, and objectives. Which of these describes an organization's vision? Conveys a larger sense of organizational pur- pose, and is both inspiring and guiding Describes short- and long-term results along with measures to determine if they have been achieved Includes the organization s core purpose, core values, beliefs, culture, primary business, and primary customers

Conveys a larger sense of organizational pur- pose, and is both inspiring and guiding

What is an advantage of using Monte Carlo analysis when estimating the duration for an activity? It uses historical data from a similar activity or project to calculate the duration. It uses brainstorming techniques to reach a team consensus for the duration. It can provide a great deal of information about how activity times may vary. It is less costly and time consuming than other estimating techniques.

It can provide a great deal of information about how activity times may vary.

Which of the following is not a characteristic of an activity? It is a distinct, scheduled portion of work performed during a project. It has clear starting and ending points. It is defined using a verb/noun format. It is one of the deliverables at the lowest level of the WBS.

It is one of the deliverables at the lowest level of the WBS.

Which of the following statements about a work package is true? It requires the work of the entire project team. It is the responsibility of the project manager. It is the lowest level of the WBS. It consists of a single activity.

It is the lowest level of the WBS.

How do you calculate Late Start, using the two- pass method? Late Finish-Duration Duration - Early Start Early Finish - Early Start Late Finish - Early Finish

Late Finish-Duration

All of these are stages of team development except: Adjourning Storming Learning performing

Learning

The process of communicating with stakeholders and working with them to meet their expectations, address issues as they occur, and obtain their continued commitment to the success of the project is called Manage Stakeholder Engagement Monitor Stakeholder Engagement Monitor Communications Manage Project Team

Manage Stakeholder Engagement

______organization structures can be classified as weak, balanced, or strong, depending on the relative level of influence between the functional manager and the project manager. Silo Matrix Composite Projectized

Matrix

Projects may be undertaken as a result of any of the following strategic reasons except: social need market demand Need to keep workers busy during slow times Environmental considerations

Need to keep workers busy during slow times

You are the project manager. Upon presenting your charter to your sponsor, she requests several changes. What do you do? Agree to all the changes in order to make your sponsor happy. Refuse to change the charter, since that would be unfair to your team. Have your team vote on whether or not to make the changes and go with the will of the majority. Negotiate with your sponsor to see how you can best accommodate her requests without agreeing to unreasonable expectations.

Negotiate with your sponsor to see how you can best accommodate her requests without agreeing to unreasonable expectations.

The "process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan" is called . Identify Stakeholders Create Stakeholder Management Strategy Plan Resource Management Acquire Project Team

Plan Resource Management

The communication method that is used for large audiences or large volumes of information and requires recipients to access the content at their own discretion, is called_____ communication Push Pull Synchronous Interactive

Pull

What project charter component documents significant points or events in the project and, per the author, may be developed most effectively when combined with other information such as acceptance criteria? network diagram Gantt chart Stakeholder management strategy Summary milestone schedule

Summary milestone schedule

As a project manager, which of the following situations would concern you the most? three-day delay on an activity with five days total float realizing that an activity on your critical path only took two days instead of the four you assigned it using the PERT method a one-day delay to an activity with 0 total float a two-day delay to a noncritical path activity with two predecessor activities

a one-day delay to an activity with 0 total float

Is SMART: specific, measurable, achievable, results-based, and time specific The_____best describe(s) why a project is being undertaken. statement of work business case Subprojects source selection criteria

business case

It is inconvenient and time consuming for employees to walk across campus every day to eat lunch, which is why we need an employee lunchroom in our building is an example of: project scope business case milestone schedule constraint

business case

The document that includes the necessary information to determine whether a project is worth the required investment, and is used for decision making by upper management, is called the: project scope statement project charter business case case study

business case

The project sponsor's responsibilities during the executing stage include: reviewing and signing the project charter signing off on the detailed project plan ensuring communications with key stakeholders producing project status reports

ensuring communications with key stakeholders

The Chief Projects Officer s or PMO s responsibilities might include: signing the project charter ensuring enough resources are available to perform the project working with the team to create a project schedule and budget promoting the project at the executive level of the organization

ensuring enough resources are available to perform the project

In order for a new grocery store to be erected, a neighborhood basketball court located on the building site will have to be demolished. The neighborhood children who liked to play basketball there could be considered subject matter experts internal stakeholders external stakeholders customers

external stakeholders

Recognition and rewards________. should be used on rare occasions, for exceptional performance Are the responsibility of the functional manager should be included in the project's Staffing Management Plan are perquisites reserved for the project manager and project sponsor

should be used on rare occasions, for exceptional performance

A______addresses when and how project team members will be acquired and how long they will be needed. resource histogram staffing management plan project organization chart responsibility matrix

staffing management plan

During WBS creation on a large, complex project, the product and project deliverables are broken down into progressively lower levels of detail. Once the WBS has been defined at the second or third level of detail, whose input is essential in order to break down the work further? Sponsor subject matter experts Internal stakeholders External stakeholders

subject matter experts

Which of these is not a component of a Project Scope Statement? summary budget project deliverables acceptance criteria project exclusions or boundaries

summary budget

The signing of the project charter represents all of these except: a formal acknowledgment of the sponsor s commitment to the project the formal approval of the detailed project schedule authorization to transition from the high-level project initiation stage into the more detailed project planning stage the organization's commitment to apply resources to the project

the formal approval of the detailed project schedule

A critical path activity has_______ float during the planning process the most Zero Negative positive

the most

The components of a project communications management plan should typically include the purpose of the communication, structure (format, content, etc.), methods or technologies to be used, and _______: work performance data time frame and frequency stakeholder priorities lessons learned

time frame and frequency

An organization's vision often includes reference to its social, environmental, and economic health, collectively referred to as the: triple bottom line business case statement of work (SOW) net present value (NPV)

triple bottom line

The process "Estimate Activity Resources" involves identification of the ___and ___of resources required for each activity within a work package types, quantities costs, quantities names, locations types, costs

types, costs

You are planning the schedule and come to an activity you are unfamiliar with. Your SMEs give you the following time estimates: most likely equals 5 hours, optimistic equals 2 hours, pessimistic equals 14 hours. Using PERT, which activity duration do you use in your plan? 6 hours 2 hours 5 hours 10 hours

6 hours

______is the process of "confirming human resource availability and obtaining the team necessary to complete project activities." Plan Human Resource Management Acquire Project Team Develop Project Team Manage Project Team

Acquire Project Team

PMI's Code of Ethics and Professional Conduct is a guide for project management practitioners that describes the expectations that they should hold for themselves and others. Which of these is not one of the desired behaviors and basic obli- gations referenced by the code of conduct? Fairness Honesty Authority respect

Authority

After identifying potential project risks, the project team should then develop risk response plans for all identified risks. wait for the sponsor to conduct a risk assessment. move on to other components of the charter, since identifying risks is the only risk-related activity in the initiating phase. assess each risk based on probability and likely impact, and then create a risk response plan for each major risk

assess each risk based on probability and likely impact, and then create a risk response plan for each major risk

A "component of the project management plan that describes how the scope will be defined, developed, monitored, controlled, and verified" is the________. project statement of work requirements management plan scope management plan WBS dictionary

scope management plan

A "schedule compression technique in which activities or phases normally done in sequence are performed in parallel for at least a portion of their duration" is referred to as_______. critical path critical chain Crashing fast tracking

fast tracking

Characteristics of an organizational culture can have a major impact on a project's success. All of these are attributes of an organizational culture except: motivation and reward systems risk tolerance code of conduct financial control procedures

financial control procedures

The Bluestar Creative Agency is developing a new marketing campaign for a client. They have determined that the client's marketing plan must be completed before the graphic design can begin. This situation describes what type of dependency? start-to-start (SS) start-to-finish (SF) finish-to-start (FS) finish-to-finish (FF)

finish-to-finish (FF)

A hierarchical organization where each employee has one clear superior, and staff are grouped by areas of specialization and managed by a person with expertise in that area is known as a: composite organization functional organization projectized organization weak matrix organization

functional organization

A document used to manage points of discussion or dispute that arise during projects, in order to monitor them and ensure that they are even- tually resolved and added to lessons learned, is called a(n)_____ risk register stakeholder register SWOT analysis issue log

issue log

A document used to manage points of discussion or dispute that arise during projects, in order to monitor them and ensure that they are eventually resolved and added to lessons learned, is called a(n) . risk register stakeholder register SWOT analysis issue log

issue log

What information does the project charter contain that signifies how the customer or user of the final product, service, or result will judge the deliverables, in order to determine that they have been completed satisfactorily? high-level project risks measurable objectives and acceptance criteria high-level project boundaries project assumptions

measurable objectives and acceptance criteria

Most project meetings are formal, planned events between project stakeholders. Effective meetings typically have a purpose, a prearranged time and place, a list of attendees and their roles, and an agenda with topics and issues to be discussed. After the meeting,________ are circulated. Refreshments business cards meeting minutes lessons learned

meeting minutes

All of these are techniques for managing project conflicts except: smooth/accommodate withdraw/avoid collaborate/problem solve none of the above

none of the above

Customer responsibilities on a project might include all of the following except: perform the work of the project to achieve its objectives advise on project requirements review and accept project deliverables participate in status or kickoff meetings

perform the work of the project to achieve its objectives

A collection of projects, programs, and operations managed as a group to achieve strategic objectives is called a: Process Portfolio Subprogram life cycle

portfolio

Group phenomena that evolve over time and include established approaches to initiating and planning projects, the acceptable means for getting the work done, and recognized decision- making authorities are referred to as: organization structures roles and responsibilities project culture (norms) vision and mission

project culture (norms)

Which of the following is not a purpose of an approved project charter? formally authorizes the existence of a project provides detailed information about financial resources helps the team and sponsor develop a foundational understanding of project requirements provides project manager with authority to apply organizational resources to the project

provides detailed information about financial resources

The sources of most project conflicts can be grouped into those related to______ and______ those related to relationships, tasks technical skills, budget Personalities, deadlines schedule, risks

relationships, tasks

A grid that links product requirements from their origins (e.g., business reason needed, stakeholder who requested them) to the deliverables that satisfy them is referred to as a ______. network diagram Gantt chart requirements traceability matrix stakeholder register

requirements traceability matrix

After creating a Staffing Management Plan, the project manager and team might create a chart that provides a visual representation of project resource needs by type of resource and time period (weeks, months, etc.) This chart is called a(n) project Gantt chart resource histogram network diagram organization chart

resource histogram

When the demand for resources is greater than the available supply, the project manager can use a scheduling method that adjusts the start and finish dates of activities in order to address resource limits or constraints. This technique is called fast tracking Crashing resource leveling Critical path method

resource leveling

An iterative planning technique where "the work to be accomplished in the near term is planned in detail, while the work in the future is planned at a higher level" is referred to as three-point estimating rolling wave planning parametric estimating analogous estimating

rolling wave planning