PS1 Quiz 3

In addition to speakers experiencing anxiety in a speaking situation, listeners can also experience anxiety in a listening situation. A. True B. False

A. True

You are attending a funeral for a friend, and listening to the mother speak. This is most likely which type of listening? A. empathic B. critical C. content D. appreciative

A. empathic

Kwame has been researching his speech for a few hours now and he is starting to get confused. There is literally more information on his topic than he could ever read and he is unsure of how to interpret it in a meaningful way. Kwame is experiencing: A. information overload. B. external noise. C. internal noise. D. data drag.

A. information overload.

Which of the following is NOT a way to become a more effective listener? A. listen to every single word of a speech B. ask good questions after a speech C. use all your senses when listening D. take effective notes during the speech

A. listen to every single word of a speech

Ethnocentrism occurs when individuals think their view of the world is better than anyone else's. A. True B. False

A. true

Which component of listening involves comprehending what you have heard? A. understanding B. evaluating C. interpreting D. remembering

A. understanding

"Have you ever been skiing?" is an open-ended question. A. True B. False

B. False

External noise includes thoughts, emotions, and physical sensations. A. True B. False

B. False

Internal noise includes conditions in your environment that interfere with your listening. A. True B. False

B. False

You are driving and listening to your favorite radio station which brings in experts to debate current political, economic, and social issues. This is most likely which type of listening? A. empathic B. critical C. content D. appreciative

B. critical

You are listening to a political debate, and trying to decide which candidate you'd like to support. This is most likely which type of listening? A. empathic B. critical C. content D. appreciative

B. critical

"Critically examining a message" is which component of listening? A. understanding B. evaluating C. interpreting D. remembering

B. evaluating

You grew up in a family that avoids swearing in public, so when you hear it in a speech you find it hard not to feel as if the speaker is being extremely inappropriate. This is which component of the HURIER model? A. remembering B. interpreting C. evaluating D. hearing E. understanding

B. interpreting

Sound consultant Julian Treasure argues that people are losing their listening. All of the following are exercises that Treasure suggests will help our listening EXCEPT: A. silence B. take effective notes C. receiving; appreciating; summarizing; asking D. savoring

B. take effective notes

Esther's public speaking class has agreed that all cell phones will be put away during speeches. However, Esther sees a classmate using her phone during a speech one day, which frustrates her. Esther's classmate is going against the ___________________ of their class. A. culture B. ethnocentrism C. cultural norms D. cultural diversity

C. cultural norms

"Assigning meaning to the sounds you've received based on your own experiences and knowledge" is which component of listening? A. understanding B. evaluating C. interpreting D. remembering

C. interpreting

When you appear to be listening to the speaker but you're actually doing something else, it is called: A. ethnocentrism B. information overload C. pseudolistening D. mindlessness

C. pseudolistening

Which of the following is an example of a "descriptive" style supportive listener response? A. "Let's get back to my idea." B. "You seem really excited about your research." C. "How can your plan work?" D. "I don't fully understand your point."

D. "I don't fully understand your point."

When you think about and recall information from a speech you are engaging in which component of listening? A. understanding B. evaluating C. interpreting D. remembering

D. remembering

The psychological and emotional tone that develops as communicators interact with each other is known as: A. interpersonal communication B. organizational communication C. style matching D. the communication climate

D. the communication climate