Quiz 10 Management- Test 3

self-designing teams

A manager who wants to give his team the highest amount of autonomy should select _____.

performing

A team finally matures into a fully functioning team at the _____ stage of development.

semi-autonomous work group

A(n) _____ is defined as a group that has the authority to make decisions and solve problems related to the major tasks of producing a product or service.

work team

A(n) _____ is defined as a small number of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes.

cross-training

An advantage of _____ is that it broadens workers' skills and increases their capabilities while also making their work more varied and interesting.

norming

Group cohesion tends to be relatively strong at the _____ stage of team development.

traditional work groups, employee involvement teams, semi-autonomous work groups, self-managing teams, and self-designing teams

In the autonomy continuum, the correct sequence, from low team autonomy to high team autonomy, is:

de-norming

In the stages of team development, a team first moves from growth to decline during the _____ stage.

manage and control all of the major tasks directly related to production of a product or service without first getting approval from management

Self-managing teams are different from semi-autonomous work groups in that team members:

there is no clear, engaging purpose

Teams should NOT be used when:

team diversity

The finance team of a start-up company has a majority of white employees. It, however, plans to hire more people from various other ethnic backgrounds in the near future. The organization is trying to increase its _____.

traditional work groups

The least amount of autonomy is found in ____.

bureaucratic immunity

Which of the following factors is necessary for stretch goals to effectively motivate teams?

skill-based pay is more effective for self-directing teams performing complex tasks

Which of the following statements about team compensation is generally true?

cross-training is less appropriate for teams of highly skilled workers

Which of the following statements about team training is true?

engaging in non-work activities as a team can help build cohesion

Which of the following statements regarding cohesiveness is true?

cognitive conflict

Which of the following types of conflicts is most strongly associated with improvements in team performance?

self-designing teams

Which of the following types of teams has the authority to change their composition as well as all of their tasks and work methods?

team members begin to work together, and different personalities and work styles clash

Which of the following typically happens during the storming stage of team development?

virtual teams

_____ are best defined as groups of geographically and/or organizationally dispersed coworkers who use a combination of telecommunications and information technologies to accomplish an organizational task.

traditional work groups

_____ are often used to develop new products, significantly improve existing products, roll out new information systems, or build new factories or offices within a specific time, following which the team members either move on to the next project or return to their functional units.

structural accommodation

_____ can be best defined as the ability to change organizational structures, policies, and practices if doing so helps teams meet their stretch goals.

gainsharing

_____ is defined as a compensation system in which companies share the financial value of performance gains, such as increased productivity, cost savings, or improved quality, with their workers.

social loafing

_____ is one of the disadvantages associated with the use of work teams.

affective conflict

_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.