Quiz 10: Small Group Comm

Julio's general style of leadership is to tell everyone in his work group exactly what to do and how to do it. Julio's general style is best described as __________. laissez-faire democratic authoritarian transformational

authoritarian

The __________ style of the situational approach to leadership is characterized by giving little direction and little support. telling selling participating delegating

delegating

In a department meeting, Javier shares some research on new software he thinks the company should purchase. Roger agrees with Javier, and goes on to share his experience with the software and offer more insight into why the software would be the best option. In this scenario, Roger's behavior would best be classified as a(n) __________. encourager recognition seeker evaluator-critic elaborator

elaborator

During weekly sales meetings, Annie makes a point to congratulate other members of the group for their accomplishments of the week and make positive comments about others' ideas to increase sales. One of the roles Annie plays at these meetings is __________. encourager dominator evaluator-critic compromiser

encourager

During a departmental meeting, Donna questions Henry's suggestion concerning how to decrease turnover by saying, "That's an innovative approach to the problem, Henry, but I'm not sure how it would work for this specific work group." By making this comment, Donna is performing which member role? follower dominator evaluator-critic compromiser

evaluator-critic

During a departmental meeting, Zora listens to everyone's ideas and when it seems like everyone is on the same page, she adds, "This all sounds great to me. I'll go along with it." By making this remark, Zora appears to occupy which group role? compromiser recorder information giver follower

follower

During a recent meeting, Sue said, "Those were really good ideas; we're on a roll." Sue is acting in a __________ role. gatekeeper-expediter dominator standard setter compromiser

gatekeeper-expediter

The information seeker, opinion giver, and procedural technician are best defined as __________ roles. group task group building and maintenance individual special interest

group task

Members of the R&D department at GHI Drugs believe they have unanimous agreement concerning the benefits of Vidoxidin, a new drug to lower blood pressure, even though independent tests indicate it can have dangerous side effects. The members of R&D believe their own tests and opinion cannot be wrong. The R&D department has a problem concerning __________. groupthink social loafing social facilitation trolling

groupthink

Functions of leadership in small group situations include __________. guiding members through the agreed-on agenda ignoring conflict among members discouraging ongoing evaluation and improvement promoting groupthink

guiding members through the agreed-on agenda

Eva's general style of leadership is to let her employees do what they want, although her door is always open if they have questions. Eva's style is best described as __________. laissez-faire transformational authoritarian telling

laissez-faire

The traits approach to leadership posits that __________. qualities for leadership are consistent in all situations leadership is a function of individual characteristics group members' personalities do not affect leadership the type of group never determines its leadership needs

leadership is a function of individual characteristics

Cara is in charge of leading a group of seasoned volunteers at a local charity. The volunteers know what needs to be done, but they seem to have lost their motivation. In this situation, Cara is best advised to use which leadership style of the situational approach? telling selling participating delegating

participating

John-David arrived 15 minutes late for study group. The others in the group were busy studying and asking questions when he arrived. John-David then proceeded to hold court for 10 minutes, interrupting everyone to boast about the promotion he just received at work. John-David's actions best classify him as a(n) __________. follower recognition seeker evaluator-critic blocker

recognition seeker

Bella is in charge of leading a new team of firefighters who recently joined the force. In this situation, Bella is best advised to use the __________ leadership style of the situational approach. telling laissez-faire participating delegating

telling

In an online chat room dedicated to discussing classic TV shows, Honor keeps trying to change the subject to the latest trends in reality TV because she is more interested in new shows than shows such as "Andy Griffith" and "Dr. Kildare." Honor's communication indicates little understanding of which guideline for member participation in groups? Beware of groupthink. Be group oriented. Ensure understanding. Be open-minded.

Be group oriented.

Groups do not necessarily require some members to perform group maintenance roles to be successful. True False

False

Which of the following statements is true concerning groupthink? Groupthink can have a positive or negative effect on a group depending on the context in which it occurs. Groupthink often shuts out realistic and logical analysis of a problem. Groupthink can lead to realistic analysis of a problem. Groupthink can bring out the best in group members.

Groupthink often shuts out realistic and logical analysis of a problem.

Which of the following is true concerning high- and low-power-distance cultures and group membership? In high-power-distance cultures, power is concentrated in the hands of a few. In high-power-distance cultures, power is evenly distributed. In low-power-distance cultures, people are taught to have great respect for authority. In high-power-distance cultures, friends are chosen from outside your cultural class.

In high-power-distance cultures, power is concentrated in the hands of a few.

The procedural technician is a group task role. True False

True

Which of the following statements about mentoring is true? Mentoring rarely occurs between a supervisor and subordinate. The mentoring relationship provides a supportive and trusting learning environment. Mentoring is far more beneficial to the mentee than the mentor. Mentoring can only take place in business relationships.

The mentoring relationship provides a supportive and trusting learning environment.

During group meetings, Chris asks the recorder to read back the last statement that was made. Chris is performing the role of information seeker. True False

True

Groupthink is never beneficial to a group. True False

True

If group members seek to ensure understanding in group communication, they should work to make their statements clear as well as asking for clarification of ideas from other members. True False

True

Larry never has anything good to say about any idea generated during group meetings. Because of Larry's negativity, the group has not made much progress toward its goal. In this group, Larry represents the __________. follower recognition seeker evaluator-critic blocker

blocker