Quiz 2
Critical Thinking Questions Case 2-1 Lara, managing director of an information technology firm, has received a big project from one of their highly valuable clients. However, the project received is different from the usual projects they handle. Lara is involved in many other projects so she appoints a project manager for this project to ensure that the project is completed on time. This is an example of _____. Select one: a. schedule feasibility b. technical feasibility c. economic feasibility d. operational feasibility
A
In a preliminary investigation report, the _____ section contains a brief description of the system, the name of the person or group performing the investigation, and the name of the person or group who initiated the investigation. Select one: a. introduction b. time and costs estimates c. recommendations d. expected benefits
A
Projects where management has a choice in implementing them are called _____ projects. Select one: a. discretionary b. concatenated c. nondiscretionary d. appended
A
_____ includes ongoing support and maintenance costs, as well as acquisition costs. Select one: a. TCO (Total cost of ownership) b. RCT (Real cost of time) c. CRC (Customer relationship costs) d. JIT (Just-in-time costs)
A
_____ result from a decrease in expenses, an increase in revenues, or both. Select one: a. Tangible benefits b. Ethical benefits c. Intangible benefits d. Agile benefits
A
A systems analyst conducts a preliminary investigation to study the _____ and recommend specific action. Select one: a. project scheduling report b. systems request c. project staffing report d. systems validation
B
Critical Thinking Questions Case 2-1 Lara, managing director of an information technology firm, has received a big project from one of their highly valuable clients. However, the project received is different from the usual projects they handle. Lara performs certain analyses and ensures that the company's image will not be at risk by taking this project. This is an example of _____. Select one: a. economic feasibility b. operational feasibility c. technical feasibility d. schedule feasibility
B
Hardware-based security controls include _____. Select one: a. password fields b. biometric devices c. system patterns d. online forms
B
Many companies implement _____ systems that integrate all customer-related events and transactions. Select one: a. TCO (Total cost of ownership) b. CRM (Customer relationship management) c. JIT (Just-in-time) d. RFID (Radio frequency identification)
B
Of the measures of feasibility, questions such as "Does management support the project?" and "Will the new system require training for users?" would help predict a system's _____. Select one: a. economic feasibility b. operational feasibility c. technical feasibility d. schedule feasibility Feedback
B
Systems development typically starts with a _____. Select one: a. feasibility study, followed by a systems request, which includes a preliminary investigation b. systems request, followed by a preliminary investigation, which includes a feasibility study c. preliminary investigation, followed by a feasibility study, which includes a systems request d. feasibility study, followed by a preliminary investigation, which includes a systems request
B
The objective of _____ is to gather data about project usability, costs, benefits, and schedules. Select one: a. project maintenance b. fact-finding c. mediation d. project execution
B
When assessing _____, a systems analyst must consider the interaction between time and costs. Select one: a. market feasibility b. schedule feasibility c. resource feasibility d. technical feasibility
B
Which of the following is an example of a tangible benefit? Select one: a. A new website that enhances a company's image b. An online package tracking system that improves service and decreases the need for clerical staff c. A user-friendly system that improves employee job satisfaction d. A sales tracking system that supplies better information for marketing decisions
B
_____ components can provide automated response to sales inquiries, online order processing, and inventory tracking. Select one: a. Total cost of ownership (TCO) b. Customer relationship management (CRM) c. Automatic teller machine (ATM) d. Just-in-time (JIT)
B
_____ limitations result when a system that was designed for a specific hardware configuration becomes obsolete when new hardware is introduced. Select one: a. Relationship b. Performance c. Feasibility d. Accessibility
B
_____ means that the projected benefits of a proposed system outweigh the estimated costs. Select one: a. Operational feasibility b. Economic feasibility c. Technical feasibility d. Schedule feasibility
B
A _____ is a requirement or condition that a system must satisfy or an outcome that a system must achieve. Select one: a. query b. key c. constraint d. trigger
C
Electronic data interchange (EDI) enables _____ inventory systems, which rely on computer-to-computer data exchange to minimize unnecessary inventory. Select one: a. CRM (Customer relationship management) b. EPOD (Electronic proof of delivery) c. JIT (Just-in-time) d. RFID (Radio frequency identification)
C
In a preliminary investigation report, the _____ section is included in the report if supporting information must be attached. Select one: a. recommendations b. findings c. appendix d. introduction
C
Of the measures of feasibility, _____ assesses tangible and intangible benefits to a company in addition to costs. Select one: a. technical feasibility b. operational feasibility c. economic feasibility d. schedule feasibility
C
Of the measures of feasibility, questions such as "Does the proposed platform have sufficient capacity for future needs?" and "Will the hardware and software environment be reliable?" should be considered while assessing _____. Select one: a. economic feasibility b. schedule feasibility c. technical feasibility d. ethical feasibility
C
The objective of a _____ is to use the combined judgement and experience of several analysts to evaluate systems projects. Select one: a. system networking committee b. data storage committee c. computer resources committee d. topology identification committee
C
Using _____, a supplier can use radio frequency identification (RFID) tags on each crate, case, or shipping unit to create a digital shipping list. Select one: a. RPS (Radio positioning system) b. RDS (Radar detection system) c. EPOD (Electronic proof of delivery) d. PPOD (Physical proof of delivery)
C
Which of the following is an example of an intangible benefit? Select one: a. A sophisticated inventory control system that cuts excess inventory b. A new scheduling system that reduces overtime c. A user-friendly system that improves employee job satisfaction d. An online package tracking system that improves service and decreases the need for clerical staff
C
_____ refers to the practical resources needed to develop, purchase, install, or operate a system. Select one: a. Schedule feasibility b. Market feasibility c. Technical feasibility d. Operational feasibility Feedback
C
Projects that provide the _____ are assigned the highest priority when setting priorities for systems requests. Select one: a. greatest benefit, at the highest cost, in the shortest period of time b. least benefit, at the highest cost, in the longest period of time c. greatest benefit, at the lowest cost, in the shortest period of time d. least benefit, at the lowest cost, in the longest period of time
C
_____ technology uses radio frequency identification (RFID) tags to identify and monitor the movement of each individual product, from a factory floor to the retail checkout counter. Select one: a. RTPD (Real-time product delivery) b. MCC (Magnetic character code) c. EPC (Electronic product code) d. EPOD (Electronic proof of delivery)
C
A _____ is a summary of a project request and a specific recommendation. Select one: a. routine report b. case for approval c. breakdown report d. case for action
D
A _____ must be achieved to fulfill a company's mission. Select one: a. core competency b. key performance factor c. vision competency d. critical success factor
D
A(n) _____ is not as flexible as a series of interviews, but it is less expensive, generally takes less time, and can involve a broad cross-section of people. Select one: a. experiment b. research c. fishbone d. survey
D
In a preliminary investigation report, the _____ section contains the results of the preliminary investigation, including a description of the project's scope, constraints, and feasibility. Select one: a. appendix b. recommendations c. introduction d. findings
D
Which of the following is an example of a discretionary project? Select one: a. Adding a report required by a new federal law b. Updating quarterly changes in reporting requirements for an insurance processing system c. Including annual updates to payroll and tax percentages d. Creating a new report for a user
D
_____ are advantages that are difficult to measure in dollars but are important to a company. Select one: a. Tangible benefits b. Real benefits c. Tactile benefits d. Intangible benefits
D
_____ planning is the process of identifying long-term organizational goals, strategies, and resources. Select one: a. Pilot b. Prospect c. Vertical d. Strategic
D
Projects where management has no choice in implementing them are called _____ projects. Select one: a. concatenated b. discretionary c. appended d. nondiscretionary
D
