Quiz 2 (Ch 5-8)

Which of the following questions is used to evaluate informational justice? -Do authorities treat employees with sincerity? -Do authorities explain procedures thoroughly? -Are rewards allocated according to the proper norm? -Do procedures consider the needs of all groups? -Are procedures neutral and unbiased?

Do authorities explain procedures thoroughly?

Which of the following is true of the ethical component of corporate social responsibility? -It suggests the organization has reached the principled level of moral development. -It suggests the organization has reached the conventional level of moral development. -It often involves philanthropic efforts, such as donating time or cash to charitable groups. -It argues that organizations should contribute resources to improve the quality of life in their communities. -It states that organizations must fulfill their economic responsibilities to their employees and their shareholders.

It suggests the organization has reached the principled level of moral development.

Which of the following examples demonstrates the most effective recovery activity? -Mary picks her next day's outfit the night before, making her morning routine go a bit faster. -Mary chose a daycare located on the route she drives to work, making drop-offs and pick-ups easier to manage during rush-hour traffic. -Mary keeps a grocery list all week and shops every Monday after work. -Mary is in a book club which meets once a month, so she reads a bit of the book each night before going to sleep. -Mary always checks her work email from home to keep herself apprised of any developing situations.

Mary is in a book club which meets once a month, so she reads a bit of the book each night before going to sleep.

Which of the following is true of motivation? -A person who works hard for a short time is unmotivated. -Motivation shows a high negative correlation with ability. -Motivation is a set of energetic forces that originates both within and outside an employee. -Motivation is a synonym for high levels of intensity and persistence in work effort. -Motivational forces such as confidence are external to the employee.

Motivation is a set of energetic forces that originates both within and outside an employee.

____ is an example of a behavioral strain resulting from prolonged stress. -Avoidance -Aggression -Overeating -Presenteeism -Absentmindedness

Overeating

Which of the following is characteristic of the preconventional stage of moral development? -Right versus wrong is referenced to a set of defined, established moral principles. -Concepts such as doing one's duty and maintaining the social order come to be valued for their own sakes. -Right versus wrong is referenced to the expectations of one's family and one's society. -People seek the approval of friends and family members, conforming to stereotypes about what is right. -Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness.

Relationships are based on self-interest, with little concern for loyalty, gratitude, or fairness.

Which of the following describes the relationship between challenge stressors and job performance? -There is no correlation between the two. -There is a strong negative correlation. -There is a weak positive correlation. -There is a strong positive correlation. -There is a weak negative correlation.

There is a weak positive correlation.

Which of the following is characteristic of disposition-based trust? -Trust is based on an authority's ability to be successful. -Trust is based on the benevolence of an authority toward the trustor. -Trust is based on the adherence of the trustee to values that the trustor finds acceptable. -Trust is based on the general propensity of the trustor to trust others. -Trust is based on feelings toward the authority that go beyond any rational assessment.

Trust is based on the general propensity of the trustor to trust others.

Which of the following conditions describes a physiological strain? -loss of appetite -conflict avoidance -lashing out in anger -developing a phobia -a weakening of the immune system

a weakening of the immune system

A formalized method of training in which employees observe and learn from employees with significant amounts of tacit knowledge is known as ____ training. -transfer of -variable interval -behavior modeling -learning orientation -nonprogrammed decision

behavior modeling

Gim is talking about his new job with his brother. He says he likes this job better than his previous jobs because now he feels respected, and he knows he is doing important work. He has always felt a need to feel this way at work, and now he finally does. Gim is describing how his job meets his need for -esteem. -control. -meaning. -existence. -relatedness.

esteem.

Behaviors are reinforced after a certain number of them have been exhibited under a ____ schedule of reinforcement. -fixed ratio -continuous -variable ratio -fixed interval -variable interval

fixed ratio

Goal setting theory argues that assigning employees specific, difficult goals will result in -lower self-esteem. -poor performance. -higher turnover rates. -elimination of self-set goals. -higher levels of performance.

higher levels of performance.

The moderate correlation between learning and job performance may be underestimated because -learning seems less relevant to citizenship behavior and counterproductive behavior. -employees with higher levels of expertise become more highly valued commodities on the job market. -higher levels of job knowledge are associated with slight increases in emotional attachment to the firm. -it is difficult to measure tacit knowledge, which is relevant to task performance, due to its unspoken nature. -of the difficulty fulfilling one's job duties if the employee does not possess adequate levels of job knowledge.

it is difficult to measure tacit knowledge, which is relevant to task performance, due to its unspoken nature.

Which of the following is an example of a daily hassle? -working late -time pressure -role ambiguity -benign job demands -office equipment malfunctions

office equipment malfunctions

Stephen would like to foster goal commitment in his department. He decides to do this by encouraging the collaboration of employees and leaders on setting the specific proficiency level and due date for a major production goal so that the employees feel a sense of ownership over the goal. Stephen has implemented a strategy known as -support. -rewards. -publicity. -resources. -participation.

participation.

Which of the following attributes is associated with cognitive-based trust? -blind trust -ethical behavior -bias suppression -trust propensity -integrity

integrity

Emotionally charged judgments that arise through quick, nonconscious, and holistic associations are known as -learning. -expertise. -intuition. -consensus. -stereotypes.

intuition.

The tendency for people to see their environment only as it affects them and as it is consistent with their expectations is known as -a stereotype. -projection bias. -availability bias. -self-serving bias. -selective perception.

selective perception.

Which of the following answer options is not one of the concepts of psychological empowerment? -impact -self-efficacy -meaningfulness -competence -self-determination

self-efficacy