Quiz 4

Performance appraisals are used most often to make decisions about pay raises, training needs, and advancement opportunities

true

Since the development of affirmative action programs, companies no longer require physical examinations as part of the selection process

False

When workers in a union elect their officers to represent them, it is an example of division of labor

False

In a ______ organization, lower-level personnel are not given a chance to develop their decision-making and leadership skills

Centralkzed

A manager in a centralized organization tends to allow subordinates to assume authority and to make most of the decisions

False

Job description refers to the specific location of office where a job is done

False

The purpose of reengineering is to

Identify and abandon the outdated rules and fundamentals assumptions that guide current business operations

One of the disadvantages of the matrix structure is:

Lack of cohesiveness

The three basic levels of managerial hierarchy are:

Top, middle, supervisory

The standards used to determine actions acceptable to the group are called norms

True

An apprenticeship:

all of the above

The Occupational Safety and Health Act requires that employers provide health insurance for their employees

false

A labor union is an organization that represents workers in their disputes with management over wages, hours, and working conditions

true

Recruitment may involve all of the following except:

writing job descriptions

_______ Refers to the core values and beliefs that support the mission and the business model of the firm and guide employee behavior

Corporate Culture

Military organizations, like the pentagon, typically have a(n) ________ organization.

Mechanistic

Korber is the world's largest producer of cigarette manufacturing equipment. As growth in the world tobacco consumption declines, it is obvious that korber will face a bleak future unless it is able to divest itself of its connection to the cigarette industry and start anew. In other words, korber needs to engage in

Re-engineering

The informal channels of communication of an organization are often referred to as the grapevine, the rumor mill, or the intelligence network

True

A ________ is a formal complaint, by an employee or by the union that management has violated some part of the contract

grievance

Reisner, Inc., is a small company that manufacturers egg cartons. it has a sales force of fifteen who sell all over the U.S. Last year the company exceeded predicted sales by almost $25,000. Forty percent of these added sales were divided equally among Reisner's salespeople. Reisner used a(n) ________ to reward its salespeople

profit sharing plan