Quiz 4 (Chapter 7)

Self-monitoring can be a/an _________ procedure.

Reactive

To ensure that a breakdown will occur during a conversation, a clinician might use a/an _________.

elicitation technique

A/An ________ begins when one communication partner begins to speak.

conversational turn

What measures might be made when analyzing communication breakdowns?

proportion of time spent in breakdowns total number of breakdowns average duration of the breakdown

T or F: Unstructured conversations can be assessed formally

T

In a questionnaire, qualitative information is elicited through ________ questions.

open-ended

A/An _______ is an abstract or general idea that is inferred from a constellation of measures or from a group of specific instances.

Construct

A typical conversation between two individuals is videotaped

Unstructured communication interactions

Dyalog is used for evaluation

Unstructured communication interactions

Transcription analysis can be used.

Unstructured communication interactions

Requires self-monitoring

Daily log

"Raise your hand before you speak, so that everyone will know who is talking."

Group discussion

A chalkboard can be used to record remarks.

Group discussion

Which is an example of a structured communication interaction? A. Quest?AR B. Dyalog C. turn-taking D. LIFE

Quest?AR

________ study the effects of social and cultural differences on the use of language and conversational patterns.

Sociolinguists

_____________ are simulated conversations used to reflect a patient's communication difficulties.

Structured communication interactions

T or F: Dyalog can be used to record the number and duration of silences that occur in a conversation.

T

T or F: A equal MLT ratio is characteristic of a fluent conversation.

T

T or F: Daily logs can provide information about an individual's specific aural rehabilitation needs.

T

Which of the following questions might you ask during a Quest?AR procedure? A. What did you take with you? B. How many animals did you see? C. Can you tell me the topic of conversation? D. Did you have hamburgers or hotdogs?

What did you take with you

List at least one factor that makes assessing conversational fluency difficult.

1. Conversational fluency can vary, depending on the conversational setting and the communication partner. 2. Conversational fluency can vary, depending on the topic of discussion. 3. Conversational fluency can vary, because all conversations do not have difficulties.

Mary Smith comes into your office. She has never been to an audiologist before but she is quite sure that she has a hearing loss. List some of the goals you might have when you interview her for the first time.

1. Determine the communication demands placed on Mary in her life. 2. Evaluate the impact of hearing loss on her daily activities. 3. Identify the settings in which communication problems arise. 4. Document the kinds of social activities in which she is likely to engage. 5. Assess how effectively she uses communication strategies. 6. Chronicle her employment responsibilities.

Discuss the parameters of a conversation whereby it can either be described as having high conversational fluency.

1. How much time is spent repairing communication breakdowns?—If many breakdowns occur and the need for clarification is great, then the conversational fluency is considered to be low; however, if minimal clarifications are needed, then the fluency is considered high. 2. Exchange of information and ideas—How easily communication partners can share information. 3. Sharing of speaking time—No one person should dominate speaking time and there should not be frequent interruptions 4. Time spent in silence—There should not be prolonged silence

List the five guidelines to consider when developing a daily log.

1. Include detailed instructions at the beginning of the log and each section. The instructions should be concise and clear. 2. Use active sentences (not passive ones) when writing daily log items. 3. Log items should have a minimum of prepositional phrases. 4. Avoid professional jargon or terms not used by the general public. 5. Limit the number of items in a daily log to a maximum of seven.

Compute the MLT ratio for the following interchange. Bill: "Are you going to the conference this weekend?" Jane: "Yes, How about you?" Bill: "I am planning on attending." Jane: "Great, maybe we could go to dinner afterwards."

Bill: number of words = 13 with 2 utterances (13 /2) = 6.5 Bill's MLT = 6.5 words Jane: number of words = 12 with 2 utterances(12/2) = 6 Jane's MLT = 6 words MLT ratio = 6.5/6.0 = 1.08

Did you ask someone to face you when they spoke today? If yes, how many times?

Daily log

T or F: If a communication breakdown occurs, the conversation is not considered "a fluent conversation"

F Communication breakdowns can occur for many reasons and some can be quickly repaired. Only when communication occur frequently throughout a conversation, and/or when a communication breakdown is a difficult to repair, is conversational.

T or F: Questionnaires are the most straightforward procedure used to assess communication needs.

F Interviews are the most straightforward assessment procedure.

T or F: TOPICON should only be used as an assessment tool.

F The tool can be used for both assessment and training

Which of the following would probably not be identified in a group discussion on communication needs. A. Maintenance of a hearing aid B. feelings of isolation C. Inability to manage communication breakdowns D. telephone difficulties

Maintenance of a new hearing aid

"I am really glad you came here today to talk about your communication difficulties"

Interview

"What happens when you cannot hear on telephone? Tell me more about the telephone."

Interview

List three procedures used to measure conversational fluency and communication needs.

Interview Questionnaire Daily log Group discussion Structured communication interactions Unstructured communication interactions

How do you determine the mean length of a speaking turn? (MLT)

It is the average number of words each person speaks for some set number of conversational turns. A turn begins when the first person begins to speak and ends when they stop speaking and someone else responds. Instead of number of words, duration of speaking turn might be measured.

"I have trouble communicating when background noise is present." Answer True or False.

Questionnaire

Use the 5-point scale to rate your response.

Questionnaire

Which of the following procedures for measuring conversational fluency and communication needs is quick and easy to administer?

Questionnaire

Define the mean length turn ratio (MLT ratio).

This is the ratio of the MLTs of two speakers in a conversation.

What is typically used when assessing an unstructured communication interaction?

audio/video recordings

In a questionnaire, _______ questions are used to gather quantitive information.

close-ended

When completing a/an ________ individuals monitor their behaviors and provide a self-report.

daily log

What is a disadvantage of using an interview to assess conversational fluency and communication?

difficult to quantify information

When using a/an ________ to assess communication needs, it is possible to miss communication problems that are specific to an individual.

questionnaire

TOPICON

structured communication interaction.