Quiz Chapter 8
A group that gets together because of a common interest is an informal group.
True
Harmonizer is a maintenance role in groups.
True
Teamwork competencies include constructively interacting with other team members and expecting quality work from others on the team.
True
Trust of disclosure is _____ trust.
communication Correct contractual organizational expertise competency
Which of the following are the three Cs of team players?
conscientious, committed, collaborative committed, collaborative, competent - Correct collaborative, conscientious, constructive competent, competitive, co-dependent constructive, committed, compromising
Which three roles are especially important to groups?
energizer, harmonizer, gatekeeper initiator, orienter, energizer - Correct coordinator, procedural technician, gatekeeper compromiser, commentator, evaluator opinion seeker/giver, standard
An _______ is the person who promotes greater understanding through examples or exploration of implications for a group.
evaluator initiator information seeker/giver elaborator - Correct orienter
In which stage of the group development process are group members asking, "How can I best perform my role?"
forming storming norming conforming performing - Correct
Which of the following is an organizational function of a group?
fulfilling the need for affiliation reducing anxieties building self-esteem implementiing complex decisions Correct providing an opportunity to test perceptions of social reality
The _____ is the person who records and talks about group dynamics and processes.
gatekeeper standard setter encourager commentator -Correct harmonizer
A _____ is a set of expected behaviors for members of the group as a whole.
group role Correct group norm task role maintenance role group competency
______ teams are composed of specialists from different areas.
Internet Intranet Virtual Cross-functional Correct Self-managing
A group member who says _____ is performing a maintenance role.
"What is the real issue here? We don't seem to be going anywhere." "Jonathan, you have been quiet lately. What do you think?" Correct "We can do this. We've met difficult goals before." "Last week we decided to table this agenda item. Are we ready to address it again?" "A goal of 150 per week sounds reasonable."
During "norming," members tend to be anxious and uncertain.
False
Groups usually underperform the average of their individual members.
False
Teams composed of specialists from different areas are called virtual teams.
False
The 3 Cs of effective teams include charters and strategies, composition, and conscientiousness.
False
The two types of roles that are very important to effective group functioning are forming and storming.
False
To become a team, a group must be composed of members with similar skills and personalities.
False
Trust of character is known as competency trust.
False